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UPGRADE MIGRATION:
EMC DOCUMENTUM 5.2 TO 6.7
CASE STUDY
Customer Challenge
About
Gedeon Richter
Headquartered in Hungary,
Gedeon Richter is a PanEuropean
pharmaceutical
company
established
in
Hungary in 1901. The company
is present in 38 countries
with five production sites, 29
representative offices and
27 commercial subsidiaries.
Besides its well-established
sales network in Hungary,
Central Eastern Europe and
CIS countries, Richter has
also set up its medical sales
representative and marketing
network in Western Europe to
support the company’s female
healthcare
portfolio.
The
Richter Group employs 11000
people worldwide, and its
sales exceeded EUR 1.1 billion
in 2012.
Over the years Gedeon Richter piled up
a massive amount of various medicine
descriptions, patient information leaflet texts,
research documentations, and other documents
containing medical and client information.
These documents were written in multiple
languages, since Gedeon Richter operates in 38
countries. All this data was stored in an aging
EMC Documentum repository. The company
did not systematically upgrade this repository,
when EMC published new versions, so when they
finally decided to migrate to the newest version
of EMC Document (version 6.7), the difference
between the two systems was so big, that the
upgrade, with the tools provided by the vendor
could only be done with multiple, complex
migrations. These migrations would last for
weeks if not months resulting in significant
business downtime. The various character
encoding (due to various languages used in the
texts) proved to be an additional challenge, that
the vendor could solve properly.
Multipass Solution was asked to clean all the
piled up content, then migrate the relevant
content from Documentum Content Server
5.2.5 SP5 to Documentum 6.7 SP2 as fast as
possible while maintaining business continuity
with no significant business downtime. The
solution must also deal with the collation
issues.
Solution - Migration using
First using the MPS Voyager ECM toolkit we
cleaned up all the data stored in the source
system, and to deal with numerous highlighted
inconsistencies. Then all the relevant data was
copied to an additional repository. This allowed
the original source system to be used for the
whole time of the initial migration process.
Then from this additional repository Multipass
Solutions migrated all the content with all its
attributes to the target EMC Documentum
repository. The huge version jump from 5.2
to 6.7 didn’t present a real problem, since all
MPS products and solutions are armed with
a huge arsenal of ready-to-use connectors
to the most popular ECM systems including
EMC Documentum (from version 4.2 to the
latest updates). After a successful testing and
validation (first by Multipass then by Richter)
a second, delta migration took place, during
which all the changes to the original repository
during the migration process, in other words
the result of that system being constantly
used were also synchronized with the target
repository. This approach resulted in no
real business downtime, since only the delta
migration suspended work and only for several
hours during a weekend.
The following targets were defined for the migration process
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email: [email protected]
web: multipasol.com
Migrate all the relevant content from the source to the target repository
Maintain the hierarchy of the virtual documents
Preserve metadata (system attributes inducing modification dates)
Set the character encoding of the data according to the target system
Fix and refresh links in the source system, to work in the target system
Preserve the hierarchy system of the objects
System should not be stopped during workdays
All rights reserved © 2014 Multipass Solutions Ltd.
CASE STUDY
Objects to migrate
Migration process
Results
• Audit records (5 616 238)
1.Users, groups, ACLs copied to the target system.
„„ 620+ GB of content migrated from Documentum 5.2.5 to
Documentum 6.5in a little more
than 4 days
• ACLs (app. 691 000 system ACL, app. 300 custom made)
• Users (app. 450)
2.Creation of the folder structure in the target system.
• Groups (29)
3.Migration of the documents, copying attributes, metadata
• Cabinets (16)
4.Building up the virtual documents • Relations (app. 40 000)
5.Setting up the relations
• Renditions (app. 22 600)
• Life Cycles (55 applied for
1 200 000 documents)
• Folders (app. 250 000)
• Documents (app. 1 731 000, 78 various types)
• Virtual document versions
(429 160)
„„ No business downtime during the main migration
7.Setting up ACLs, life cycles and modification dates
„„ Delta migration done in less than 14 hours
8.Validation and testing
(first by Multipass and Richter)
„„ Cost effective, flexible and fast solution
9.Delta migration of all the changes made to the original source repository during the migration
„„ Solving the collation issues (difficulties with character encoding)
email: [email protected]
web: multipasol.com
Main migration
Delta migration
User
439
1m
3
0
Group
29
0m
0
0
651207
51m
39770
35m
Cabinet
16
0m
-
-
Folder
223063
7h
12489
1h 7m
Document
1654939
2d 5h
76131
3h 46m
Virtual document
429160
1d 15h
19762
3h 3m
Relation
38001
4m
1531
3m
Rendition
22643
1h 17m
148
15m
ACL
Multipass
Solutions
is
an
independent
software
vendor and consultancy with
broad experience in ECM.
We offer flexible award
winning software solutions
for document and forms
processing,
secure
data
entry, system integrations
and business data clean-up
to raise business efficiency,
lower operating costs and
create a unified, secure
business IT environment.
„„ Migration of all relevant content
with all its attributes and metadata
6.Migration of renditions
Objects type
About MPS
„„ Cleaning of the data, highlighting and fixing inconsistencies
All rights reserved © 2014 Multipass Solutions Ltd.