Blue Ribbon Organics Organic Shake Up University of Wisconsin-Platteville National Agri-Marketing Association Executive Summary INTRODUCTION Millennials are the demographic cohort between the ages of 18 and 34. They are currently known for their trend-setting lifestyle and are in the process of setting a new trend in the protein shake industry. This industry has actively responded to consumer demands for high-protein drinks, accounting for 20% of the high protein snack product launched in the US in 2012. 1 As millennials’ demand for fluid milk has decreased,2 they are finding new ways to consume dairy products and vital nutrients. Protein shakes have been a growing millennial favorite, with great taste and on-the-go convenience attracting many buyers. Our company, Blue Ribbon Organics, is at the forefront of this shift in demand with the introduction of Organic Shake Up, a lactose- and gluten-free organic milk protein shake that provides essential nutrients in an easy-to-drink bottle for the ambitious, trendy, and on-the-go millennials. Blue Ribbon Organics has created Organic Shake Up to have all the health benefits of organic milk, but also has a composition richer in protein, fewer calories per ounce, and a quick and easy on-the-go method for consumption. Organic Shake Up is created through a unique process, beginning with organic milk from our customer’s USDA Certified Organic dairy farms. The fat is then removed to obtain skim milk. Next, we filter the skim milk through a thin membrane that reduces lactose and water components. The resulting product is milk with a more concentrated protein and calcium content. Currently available in Dark Chocolate and Vanilla Bean, Organic Shake Up is the perfect way for millennials to rethink their drink. MARKET ANALYSIS Market Trends Organic Shake Up has only nine ingredients, all of which are identifiable, easy to pronounce, and can be researched using the names listed on the bottle. As a result, Organic Shake Organic Shake Up satisfies four of the Up satisfies the first Top Food Trends of 2015, as stated in Food Manufacturer Magazine.3 five Top Food Trends for 2015 on Food The second of the top trends is “Convenience For Foodies.” Market research indicates Manufacture Magazine’s list3: that millennials are busy and have limited time to prepare a healthy and nutritious breakfast or snack. 1. From clean to clear label Blue Ribbon Organics is focusing on marketing Organic Shake Up to millennials to satisfy 2. Convenience for foodies the third trend. Constituting 33% of the entire 3. Marketing to millennials population, millennials are a large portion of the food-buying population in the United States. Meeting 4. Snacks rise to the occasion the consumption demands of millennials has become a top priority of many food companies, including Blue 5. Good fats, good carbs Ribbon Organics. Educated and tech savvy, millennials want to know more about the food they consume. They want to consume healthier, more natural/organic, less processed, better tasting foods and brands than their parents’ generation. With wellness and health goals, millennials are running to protein shakes to meet these expectations. Millennials are currently looking for more convenient, on-the-go foods and beverages that provide protein, thus satisfying the fourth trend. Everydayhealth.com recommends protein shakes as a great protein-packed snack. Organic Shake Up is not only an excellent source of quick protein and calcium, but is also easy to grab-and-go, making it a perfect snack for today’s millennial consumers. In addition to meeting four out of the Top Five Food Trends of 2015, Organic Shake Up meets the ever-growing trend of gluten- and lactose-free products. Gluten allergies (Celiac Disease) affect men and women of all ages and races.4 According to the Mayo Clinic5, this allergy is becoming more common, four times more common than 60 years ago. Much like gluten, lactose intolerance is also a growing issue in the United States. For 30 to 50 million Americans, a large glass of milk can bring on distressing symptoms of lactose intolerance.6 Individuals who suffer from these conditions will not have problem digesting Organic Shake Up because it’s lactose- and gluten-free. Primary Research To analyze the demand for Organic Shake Up, Blue Ribbon Organics surveyed 300 people about their need for supplemental drinks in different demographic areas throughout our five targeted areas. The surveys showed that four out of five consumers are looking for supplemental drinks. Ninety percent of the respondents fell in Blue Ribbon Organics’ target market of ages 18-34. Blue Ribbon Organics also conducted a focus group consisting of 80 participants fitting our customer profile. Each participant received a sample of Organic Shake Up and a sample of Special K Protein Shake. Findings showed 46% preferred Organic Shake Up and 36% preferred Special K with 18% having no preference. This primary research along with the trend of consumers looking for healthier food options and a rise in the consumption of organic products, supports the launch of Organic Shake Up. 1."US Consumers Have a Healthy Appetite for High Protein Food. The US Leads the Way in Global Launches of High Protein Products." US Consumers Have a Healthy Appetite for High Protein Food. The US Leads the Way in Global Launches of High Protein Products. Mintel, 19 Jan. 2013. Web. 11 Mar. 2015. 2."Dairy Beverage Reinvented." Dairy Beverage Reinvented (n.d.): n. pag. US Dairy. Web. 11 Mar. 2015. 3.Robinson, Nicholas. "Top Five Food and Beverage Trends for 2015." FoodManufacture.co.uk. William Reed Business Media, 20 Nov. 2014. Web. 11 Mar. 2015. 4.Center, University Of Chicago Medical. "Celiac Disease Facts and Figures." Celiac Disease Center: Celiac Disease Facts and Figures (n.d.): n. pag. Baking Business, Aug. 2005. Web. 11 Mar. 2015. 5."Discovery's Edge Mayo Clinic's Online Research Magazine." Celiac Disease: On the Rise. Mayo Clinic, July 2010. Web. 10 Mar. 2015. 6.Libov, Charlotte. "10 High-Protein Power Snacks." EverydayHealth.com. Everyday Health Media, 29 Oct. 2014. Web. 11 Mar. 2015. 1 Market Potential Millennial A report from The Nielsen Company (2014) indicates Population per Millennial Consuming Area Area Population Organic that millennials prefer to live in or around cities rather than in Products (12%) rural areas.7 Located in La Crosse, WI, Blue Ribbon Organics has easy access to large cities in Wisconsin, Illinois, and Madison 586,593 156,034 18,724 Minnesota. In year 1, Blue Ribbon Organics will target areas Milwaukee 2,025,898 538,889 64,667 surrounding Madison, La Crosse, and Milwaukee-accounting for 87,709 millennials. In year 2, Blue Ribbon Organics will La Crosse 135,298 35,989 4,319 expand to Chicago with a population of 322,252 millennials. In Chicago 9,729,825 2,685,432 322,252 year 3, Blue Ribbon Organics will add Minneapolis’ population of 122,596 millennials. A total of 532,557 millennials in the five Minneapolis 3,797,883 1,021,631 122,596 cities regularly consume organic products. Findings from our TOTAL 532,557 primary research in these cities indicate that a millennial will buy on average three bottles of Organic Shake Up per week. As a result, the potential target market consists of 83,078,875 bottles of Organic Shake Up with a potential revenue of $171,973,306. # of Units per Year 2,920,952 10,088,000 673,719 50,271,281 19,124,923 83,078,875 Target Market # Millennials # Organic Shake Up bottles per week (average of 3 per week) # of Organic Shake Up bottles per year Sales $ per year Year 1 4,385 13,156 684,134 $1,416,156 Year 2 26,506 79,518 4,134,960 $8,559,368 Year 3 60,817 182,451 9,487,445 $19,639,012 In the next three years, Blue Ribbon Organics will target millennials in the five surrounding areas; La Crosse, WI, Milwaukee, WI, Madison, WI, Chicago, IL, and Minneapolis, MN. These areas were selected due to the availability of specialty stores and access to these areas. Market research indicates that 27% of millennials regularly shop in specialty stores, including Whole Foods, Hy-Vee and Trader Joe’s.8 These stores offer a variety of organic and other clean products and can be found in abundance in these cities. Customer Profile Jill Miller (25) Minneapolis, MN, Marketing Assistant, $65,000/year Jill tends to consume a diet rich in leafy greens, grains, and fruits. Organic Shake Up is helping Jill supplement areas of her diet in which she needs to improve her protein and calcium needs while being lactose-intolerant. Frankie White (27) Madison, WI, Teacher, $38,000/year Frankie lives an organic life-style from his drinking proteins to vegetables. Frankie enjoys Organic Shake Up. As a workout protein, he fuels his way to victory in preparation for marathons. Competitor Analysis Organic Shake Up Svelte Protein Shake Special K Organic Competitor Taste Competitor Serving Size 11 oz 15.9 oz 10 oz Calories 190 260 190 Protein 16 g 16 g 10 g # of Ingredients 9 19 47 Artificial Sweet- No No Yes Shelf-Life 6 months 4 months 12 months Organic Yes Yes No Calcium 50% 35% 22% Price-Per Bottle $2.89 $2.99 $1.82 7. "Newswire ." Millennials Prefer Cities to Suburbs, Subways to Driveways. Nielsen Company, 04 Mar. 2014. Web. 11 Mar. 2015. 8. Cloud, Kristin. "Millennials Come In All Shapes And Sizes...And Have Varied Shopping Habits." Shelby Report. The Shelby Report, 29 Jan. 2015. Web. 11 Mar. 2015. 2 Blue Ribbon Organics broke down the main competitors into two categories; an Organic Competitor and a Taste Competitor. The direct competitors are Svelte Protein Shake, an organic competitor, and Special K, a competitor in taste. Organic Shake Up beats its competition when it comes to the high levels of calcium and protein, and a low-ingredient list, packed into an 11-oz bottle. Organic Shake Up beats Special K in not only taste, but also in the number of ingredients, and by using no artificial sweeteners within the product. When being compared to Svelte, our organic competitor, Organic Shake Up, has less than half of the number of ingredients, and has 15% more calcium per bottle. SWOT Strengths Weaknesses Milk from USDA Certified Organic Dairy Farms Low Ingredients List Value Price High Protein and Calcium Contents Tracking Codes Served at Room Temperature or Chilled Only 2 Flavors Fixed Amount of Organic Milk Production Limitations on Selling Location Milk Supply Dependent on Natural Factors Opportunities Threats Healthy Eating Trends High Demand for Organic Products Product Enhancement Pre-established Direct and Indirect Competitors (Substitutes) Emerging Competitors in the Market BUSINESS PROPOSITION Strategy Statement Perfect for an on-the-go lifestyle, Organic Shake Up will be millennials’ first choice of protein shake that provides over 25% of the recommended daily intake of protein and 50% of daily calcium, while maintaining a low ingredient list. Through media and public presence, Blue Ribbon Organics will promote this USDA Certified Organic protein shake. Key Planning Assumptions The healthy, on-the-go trend will continue to rise Millennials will continue to be trend-setters and look for the newest items on the market Organic producers will remain organic and more producers will convert to producing organic milk for premium prices Millennials will consume at least 3 bottles of Organic Shake Up per week Benefits Goals and Objectives Consumption of protein and calcium help regulate calorie intake, which can aid in weight loss Organic Shake Up contains both whey and casein proteins, which are naturally found in milk. This helps aid in keeping you satisfied longer after consumption Capture 5% in year 1, 8% in year 2, and 10% of the total market share by the end of year 3 Retain 85% customer base per year Generate 65% product awareness Lactose-free dairy products are softer on the digestive system ACTION PLAN Product Positioning Organic Shake Up is a low-ingredient, nutritious, and organic protein shake that is complementary to a faster-paced lifestyle. Place - Manufacturing and bottling located in Lacrosse, WI - Delivered bi-weekly by company trucks - Organic Shake Up will be located throughout the store (refer to the schematic on the left) - Sold at: 3 Pricing Packaging Product Cost Per Unit $1.43 Profit Mark-Up 15% Selling Price to Stores $2.07 Store Mark-Up 42% Customer Price $2.89 -11 oz bottles -Easy to grab and go; convenience -Bottle and wrapping is composed of 100% recycled materials -Tracking codes on every bottle Source: United State Department Interior, 2014 Promotion Pre-launch and Awareness Promotional Roll-Out Plan State Now Rolled out three months prior to product release in each city In-Store Taste Testing Individuals will be able to sample Organic Shake Up Focus Groups 80 participants will taste test Organic Shake Up along with Special K, our taste competitor Blue Ribbon Organics will collect data from this testing Attend World Dairy Expo Inform World Dairy Expo attendees on the organic industry and products Distribute samples of product Sponsor one Ag Day on Campus per year in targeted states Educate future potential customers on organic products Sponsor one Marathon in each targeted state Year 3 South Shore Half Marathon – Milwaukee, WI $ (39,996) Bank of America Chicago Marathon – Chicago, IL $ The Color Run – Twin Cities, MN Year 1 Year 2 Year 3 Now Year 1 Year 2 World Dairy Expo $ (9,425) $ (37,700) $ (38,831) Focus Group Testing $ (260) $ (268) $ (276) Free Samples In Stores $ (600) $ (2,400) $ (2,472) $ (2,546) Sustainable Food Summit $ (540) $ (2,158) $ (2,223) $ (2,289) Farm Tours $ (143) $ (572) $ (1,147) $ (1,728) Headquarters Tours $ (29) $ (114) $ (206) $ (273) Magazine Advertisement $ (100,230) $ (400,922) $ (425,338) $ (451,241) YouTube Advertisements $ (1,842) $ (7,368) $ (35,470) $ (47,459) FACEBOOK Advertisements $ (2,796) $ (11,183) $ (53,838) $ (72,036) Coupons $ $ (71,162) $ (430,108) $ (986,860) Marathon Sponsorship $ (1,250) $ (5,000) $ (5,000) $ (5,000) AG Day on Campus Sponsorship $ (250) $ (1,000) $ (1,000) $ (1,000) $ (134,961) $ (539,846) $ (995,909) $ (1,610,429) Wisconsin Illinois Minnesota Marketing Expenses Total Marketing Expenses - Business to Consumer Campaign Expos/Trade Shows: Blue Ribbon Organics will be attending World Dairy Expo. While there, Blue Ribbon Organics will focus on product awareness and distribute samples for consumers to taste. Social Media: Blue Ribbon Organics will utilize many different social media outlets to promote product awareness: Print Publications: Women’s Heath and Men’s Health magazine will be used to create product awareness. These magazines are highly purchased and read by millennials. Tracking Codes: Tracking codes located on the side of the bottle, will direct individuals to the company website where they can enter their zip code for organic farms near their area and find information about the dairy farms contracted with Blue Ribbon Organics. Farm Tours: These tours will be held on Blue Ribbon Organics contracted farms and allow consumers to see where their food is coming from. Retailers: Organic Shake Up will be sold in Whole Foods, Hy-Vee, and Trader Joe’s along with other local stores in the five targeted areas. The stores will offer customer samples for tasting periodically. 4 Business to Business Campaign Facility Tour: Blue Ribbon Organics will offer facility tours to potential retailers with product samples at the end of every tour. Expos/Trade Shows: Blue Ribbon Organics will attend the Sustainable Food Summit annually to gain new retailers and knowledge about current millennial trends. Assistant Marketing Managers: Blue Ribbon Organics Assistant Marketing Managers will travel to each store location and work directly with decision makers. They’ll be in charge of organizing sampling schedules, developing and maintaining strong relationships with millennials and retailers are part of their job description. Financials Now Year 1 Year 2 Year 3 Revenue All production, packaging, and distribution costs specific to Organic Shake Up have been allocated in the financial statement. We account for 3% inflation rate in years two and three. Due to an intense marketing strategy, Blue Ribbon Organics experiences a loss in year one, and begins to generate a profit starting in year two. Blue Ribbon Organics marketing expenses continue to grow as new markets are entered. With Organic Shake Up’s high market ability, Blue Ribbon Organics will remain profitable. Sales $ - $ 1,416,157 $ 8,559,367 $ 19,639,011 Incidental Sales $ - $ 7,081 $ 98,195 Total Revenue $ - $ 1,423,238 $ 8,602,164 $ 19,737,206 Cost of Goods Sold $ - $ 983,203 $ 5,942,558 $ 13,634,882 Gross Profit $ - $ 440,035 $ 2,659,606 $ 6,102,325 Total Marketing Expenses $ (134,961) $ (539,846) $ (995,909) $ (1,610,429) Production Machines $ (130,000) $ $ $ Depreciation Distribution $ $ $ (13,000) $ (43,137) $ (13,000) $ (100,876) $ (13,000) $ (126,294) $ 42,797 Operating Expenses - - - Administrative Expenses $ (62,250) $ (249,000) $ (305,910) $ (366,011) Total Operating Expenses $ (192,250) $ (305,137) $ (419,786) $ (505,304) Total Expenses $(327,211) $ (844,983) $ (1,415,695) $ (2,115,733) EBIT (Earnings Before Interest & Taxes) $ (327,211) $ (404,948) $ 1,243,911 Monitoring and Measuring Market Share - Customer Retention Product Awareness Year 3: Obtain 65% Product Year 3: Capture 10% of the Total Market Share - Analyze quarterly sales reports and compare them with the industry’s sales. Year 3: 85% Customer Retention - Assess quarterly sales reports of each retailer and survey data from customer base. More flavors will be offered (Cookies and Cream, Strawberry, Caramel), enter Dubuque, IA, and Indianapolis, IN. Continue with current trial Continue to promote tactics and promotional Organic Shake Up in strategies, and sponsor additional educational institutions throughout the target market. health events. Increase incentives, such A specialized marketing as coupons, and content team will be established marketing to inform to evaluate the customers. effectiveness of advertisements and analyze communication between Blue Ribbon Organics and retailers to re-evaluate product placement in stores. Awareness - Conduct taste trials regularly throughout retail locations. - Track analytics of social media platforms and company website usage; track tracking codes with Google Analytics. Re-evaluate marketing strategies, and increase Blue Ribbon Organics presence in the media and the number of advertisements being used. #RETHINKYOURDRINK 5 $ 3,986,592 University of Wisconsin-Platteville Abigail Fink Cassondra Miller Megan Carey Alex Beaver Dominique Breunig Michael Long Alex Noble Erin O’Toole Michelle Meinnert Amy Silver Josie Willett Mitch Giebel Ariel Hellenbrand Kallie Kastenson Rachel Gilson Ashley Hurtz Kelly Kowal Valerie Harris Advisors: Dr. Annie Kinwa-Muzinga and Dr. Swagata “Ban” Banerjee
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