THE MAGAZINE OF THE FLORIDA BANKERS ASSOCIATION www.floridabankers.com MAY 2010 Florida Bankers Association: The voice of Florida banking since 1888. David Bridgeman and Pinnacle Bank: Standing Strong We see debit in everything we do – because it’s all we do. We see opportunities where others don’t. Let us help you optimize the performance of your debit program through superior customer service and a collaborative approach that utilizes training, education and a variety of analytical tools and services. Everything you need to make the most of your debit program from one source. It’s our passion, profit from it. ©2010 PULSE A Discover Financial Services Company pulsenetwork.com THE MAGAZINE OF THE FLORIDA BANKERS ASSOCIATION Editorial & Executive Offices 1001 Thomasville Road, Suite 201 Tallahassee, FL 32303 850-224-2265 www.floridabankers.com Advertising & Production Offices P.O. Box 29156 Shawnee Mission, KS 66201-9156 913-261-7000 Fax 913-261-7010 www.BankNews.com Robb Bertels, National Sales Director Scott Englert, Senior Account Executive REPRINTS: For reprints of Florida Banking articles, contact Tara Bowman at 800-336-1120 or [email protected]. Statements of fact and opinion are made on the responsibility of the authors alone and do not imply an opinion or endorsement on the part of the officers or members of FBA. Florida Banking is published 11 times annually with a combined issue in December/January. Subscription price is $50 per year for nonmembers. Postmaster, send address changes to Florida Bankers Association, P.O. Box 1360, Tallahassee, FL 32302. Copyright 2010 Alex Sanchez President and Chief Executive Officer Florida Bankers Association Pamela Ricco Executive Vice President and Chief Operating Officer Florida Bankers Association [email protected] Renee Thompson Editor and Director of Communications Florida Bankers Association [email protected] 2009-10 officers and staff of the Florida Bankers Association Bill Klich Chairman R. Van Bogan Chairman-elect Miller Couse Immediate Past Chairman Peter Brokaw Senior Vice President, Education Anthony DiMarco Executive Vice President and Director, Government Affairs Scott Jenkins Senior Vice President and Deputy Director, Government Affairs Lesley Jordan Senior Vice President and Chief Financial Officer VOLUME 25 NUMBER 4 MAY 2010 On the cover Bridgeman and Pinnacle Bank: 8 David Standing Strong Features Annual Meeting in 14 2010’s Naples, Fla. 18 BancServ Endorsed Partner: Harland Financial Solutions 19 Florida BankPac Silent Auction 22 Florida BankPac Update 29 Florida Bankers Service Project Columns 4 Chairman’s Message 6 Straight Talk From the President’s Desk Departments 12 Trust Division Update Bankers Educational Foundation 20 Florida Fundraiser: Take Alex to Work 21 FBA Education Events In every issue 24 Kudos 26 Personal Transactions 28 Web Based Seminars 29 Classifieds 30 Upcoming FBA Events 30 Advertising Directory 8 Feature on David Bridgeman. and 4, 6 President CEO Alex Sanchez and Chairman Bill Klich. On the cover: David Bridgeman at Ponce de Leon Springs State Park near a Live Oak tree that’s hundreds of years old. Photograph courtesy of Mark Gall, Mark Gall Photography, Orlando. C CHAIRMAN’S MESSAGE Bill Klich FBA Chairman Service Project Will Make a Statement T his is the first year Florida’s bankers will work collectively on a community service project. We each build communities every day — with loans to small businesses, by savings or money management education, and through numerous community service activities. FBA member banks regularly give back to the people they serve, with financial support, as well as encouraging employees to be involved. As a result, bankers throughout our great state are decisionmakers and leaders, serving on boards, mentoring in schools, raising money and awareness for important causes and much, much more. I would confidently say most communities in Florida are better because of their banks. Now, it’s time to put our collective experience to work. On Monday, June 7, as part of our 2010 Annual Meeting, the FBA will join Habitat for Humanity of Collier County by participating in a Habitat Build to provide an affordable home for someone in need. All meeting attendees and their families are invited to participate. The service project is a way to make a lasting representation of this year’s meeting by leaving a permanent mark on the city of Naples. It shows that bankers were there, and we did something tangible and positive. The house we work on will serve as a lasting legacy to the FBA. Banks are in the business of making dreams come true. Each day, banks make the American dream of home ownership a reality. This service project is an opportunity for bankers to make home ownership possible for low-income individuals 4 — WWW.FLORIDABANKERS.COM by assisting in building the structure, using nails, paint brushes and good, old elbow grease. No experience or skill is required. As many of you know, professionals will be on-site to train and supervise our activities. Like many of you, I have participated in several projects similar to Habitat Build, and the satisfaction of having participated is very fulfilling. In addition to the “stories and tales,” as well as the camaraderie that will “evolve” over time, the common bond of our Florida bankers will only get stronger. It is my hope that this Florida Bankers Service Project will be so successful it will become an annual event — one everyone involved will look forward to. Together, we can help Habitat for Humanity move a little closer to fulfilling its vision of a world where everyone has a decent place to live. I invite you to participate this year and encourage you to bring family members and others from your bank. Let’s work; let’s have a good time; and let’s build together! Thank you for your consideration to participate. I look forward to seeing you in Naples. For more information and additional details, see p. 29 of this issue or e-mail serviceproject@ floridabankers.com. FLORIDA BANKING X MAY 2010 CroBridging the Gap between Distress and Profitability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ustin AtlantaLos AngelesOrlando (800) 929-2746 www.Brintech.com STRAIGHT TALK FROM THE PRESIDENT’S DESK Alejandro “Alex”Sanchez FBA President and Chief Executive Officer Please Answer the Question M ore than 60 members of the Florida Bankers Association were in Washington, D.C., the first week of May for the 54th Annual Washington Trip. We met with regulators and key members of Congress, sharing a clear message: Regulate Wall Street and the Shadow Banking industry, not the traditional FDIC-insured banks. A year and a half after the country came perilously close to economic collapse, average Americans are sitting up and taking notice of the debate in Washington over financial reform. No one wants another financial crisis, and one thing that consumers, the White House, Congress, regulators and bankers of all stripes agree on is that financial reform is needed. At the time of our visit, there was also broad agreement on the primary issues that reform efforts must focus on, including ending the concept that any one institution is too big to fail and closing regulatory gaps that allowed securities firms and other non-banks to create huge problems for the economy. The legislation that was pending in Congress took some positive steps toward addressing these matters, but it also stopped short in several areas and went overboard in others. Traditional banks didn’t bring about the financial crisis. Their mission is, as it has always been, to serve their local communities and make credit available to consumers and small businesses. No legislation should contain provisions that would hinder their ability to do this effectively and to provide the credit local economies so badly need to get back on track. Consider, for example, the proposal to create a new Consumer Financial Protection Bureau. It sounds great in theory. In practice, though, creating another new bureaucracy will produce more problems than it will solve by putting the government in the business of deciding what products are right for bank customers. How big will this new agency be? How expansive will its powers be in the year 2026? How will conflicts with the primary bank regulators 6 — WWW.FLORIDABANKERS.COM be handled? No one knows the answers to these questions. This kind of invasive oversight could undermine our banking industry. How can banks adhere to their missions if they can’t tailor products to meet the specific needs of customers? There is also the concern about uneven enforcement of the rules. The new consumer rules would apply to both banks and non-banks, but enforcement against non-banks, many of which contributed greatly to the economic crisis, would be weak or nonexistent in many cases. Unlike the banking industry, a strong infrastructure for examination and enforcement of rules does not exist for non-banks. Much of that regulatory enforcement has been punted to the states. And we all know that most states DO NOT have the funds to hire examiners for the non-banks. How does that protect consumers from mortgage brokers or other financial entities outside of the traditional banking industry that made a disproportionate share of toxic loans? President Obama, himself, said 94 percent of the high-cost toxic mortgages came from the “shadow banking industry” and not the FDIC banks. While in Washington, we shared that bankers do support financial reform, but reform needs to be done well. Why are the rating agencies not regulated at all? Millions of Americans and thousands of small business owners relied on the rating agencies for their investments. Triple A turned out to be triple D, and billions of dollars were lost by individuals in our country. Yet we are not regulating these rating agencies? Why? Why hasn’t one head rolled yet at the SEC because of the Madoff and Stanford Ponzi scandals that cost consumers billions of dollars? Where was the SEC? Asleep at the wheel, that’s where! Why is Congress exempting the rating agencies from this bill and imposing 27 new rules and regulations on community banks? Why? No one has answered these questions yet in Washington, not President Obama, not Senator Dodd, no one! FLORIDA BANKING X MAY 2010 Experience is just the start. It takes strength to get through times like these. (ZVULVM[OLUH[PVU»ZSLHKPUNWYV]PKLYZVMJVYYLZWVUKLU[ IHURPUNZLY]PJLZ))=(*VTWHZZVMMLYZTVYL[OHUQ\Z[[OL Z[YLUN[OVML_WLYPLUJL>LHSZVVMMLY[OLÄUHUJPHSZ[YLUN[O [OH[JVTLZMYVTILPUNWHY[VM[OL))=(.YV\WVULVM[OL TVZ[YLZWLJ[LKÄUHUJPHSPUZ[P[\[PVUZPU[OL^VYSK;VÄUKV\[ ^OH[HZ[YVUNWHY[ULYZOPWJHUKVMVY`V\NP]L\ZHJHSS 1 800 644 3330 Brad Reeves 9LSH[PVUZOPW4HUHNLY Guillermo Chiang9LSH[PVUZOPW4HUHNLY Bob Freeman *VYYLZWVUKLU[6WLYH[PVUZ T. Ray Sandefur *VYYLZWVUKLU[*YLKP[ Rodney Rushing +P]PZPVU4HUHNLY *VYYLZWVUKLU[)HURPUN ))=(*VTWHZZPZH[YHKLUHTLVM*VTWHZZ)HUR4LTILY-+0* :4 banking built for you. David Bridgeman and Pinnacle Bank: Standing Strong Bridgeman standing in front of a historic sugar mill at Ponce de Leon Springs State Park. 8 — WWW.FLORIDABANKERS.COM FLORIDA BANKING X MAY 2010 P innacle Bank is located in Orange City, a bedroom community of about 16,000 located east of Orlando. The bank’s president and CEO, David Bridgeman, is a selfproclaimed Kentucky farm boy who was born and raised in the bluegrass state. He moved to Florida in 1988 and has spent the past 22 years working in Florida’s banking industry. Bridgeman first entered banking as a teller, while still in Kentucky, and worked his way up to the president and CEO position he now holds by serving in a variety of roles along the way. “There isn’t a job at a bank that I haven’t done, from changing light bulbs and plunging toilets to making million dollar loans,” said Bridgeman, who still helps to close the bank weekly and works Saturdays on a rotating schedule. He has been president of Pinnacle since it opened for business in 1999 and became the CEO in 2003. Bridgeman is admittedly old school and traditional. He and other bank employees offer old-fashioned customer service, and he always ensures his door is open for customers and employees alike. Family is very important to Bridgeman. He loves spending time with his wife, his children — two sons and a daughter — and, especially, his three grandchildren. Together they enjoy spending time outdoors, hunting and riding four-wheelers. “Family time is my favorite time,” Bridgeman said. “If President Obama and Congress are serious about wanting to encourage lending to individuals and businesses to keep our economy moving, they need to ease restrictions on our banks,” Bridgeman said. When asked about the comparison between his son and himself standing their ground and speaking up on behalf of their colleagues, Bridgeman humbly responded, “I guess you could say so.” Opportunity to Share In addition to being quoted in numerous publications, including the USA Today newspaper, Bridgeman has also shared his opinions and even had the opportunity to give Congressional testimony. In all instances, he has plainly and clearly expressed the difficulties banks are facing in the current economic and regulatory environments. “It’s especially tough when banks are receiving mixed messages. On the one hand, we are being asked to help spur the economy and create jobs, and, on the other hand, they’re saying, ‘You need to raise your ratios and loan-loss reserves.’” Bridgeman was recommended by Congressman John Mica (R-Winter Park) — and invited by both Congressman Barney Frank, Chairman and Congressman Spencer Bachus, the ranking member of the House Committee on Financial Services — to testify before a joint meeting of Family Similarities One of Bridgeman’s sons served 13 months in Iraq with a highly decorated Army unit that was so successful Iraqi insurgents placed a $25,000 bounty for beheading anyone in the unit. The unit survived 16 improvised explosive devices (or IEDs) and never had any time in the green zone (an area with less combat and less stress). At one point, Bridgeman’s frustrated son went to his commanders to ask why they hadn’t had any time in the green zone when so many others had. The commanders’ response: The unit was the only one they knew could survive without casualties in those most dangerous situations. Content with the response, Bridgeman’s son went back to work. Just as his son respectfully confronted the powers that be, Bridgeman himself has been doing the same thing. Recently, he has been a vocal opponent to heightened regulation on banks that causes reductions in lending, as well as unnecessary stress in an already challenging economic climate. FLORIDA BANKING X MAY 2010 WWW.FLORIDABANKERS.COM —9 Bridgeman in front of Pinnacle Bank’s branch in Orange City, which is open from 7 a.m. to 7 p.m. weekdays to accommodate commuters. the House Financial Services and Small Business Committees in Washington, D.C. He was asked to speak about problems with lending. Other witnesses at the hearing included federal regulators, banking representatives, small businesses and other authorities in associated fields. After being vetted by both the Republican and Democratic parties, Bridgeman went independently and without representation of any trade group to Washington, D.C. He described the experience as both challenging and surreal. “I knew I was representing a lot of bankers who had the same sentiments and feelings, so I felt a great sense of responsibility.” Challenging Environments During his remarks, Bridgeman shared his concerns that federal intervention and regulatory actions have hindered banks and negatively affected lending. He noted that getting banks back in the lending business is essential for economic recovery and job expansion. “In such a precarious point in our economic cycle, cutting lending to small businesses and farms could exacerbate existing pressures on the economy, leading to an increased probability of a double-dip recession,” he said. Bridgeman is unabashedly honest about his experiences, which are surely similar to the experiences of many other institutions throughout the Southeast. “After the toughest examination in my 28 years in banking, Pinnacle Bank, which is well-capitalized and well-reserved by all measures provided in the regulations, is about to find itself in the position of having to reduce lending,” he said. “If we are able 10 — WWW.FLORIDABANKERS.COM to get our economy growing, we need to support community bank lending to small business.” Bridgeman closed this testimony with a wake-up call that if things continue as they have been, there will be debilitative effects on lending, the economy, communities and job creation. He encouraged Congress to align with federal banking regulatory agencies so that their goals are the same, noting that at the time of his remarks they were not. “Our bank is well-capitalized and has a good reserve, but we’re still under increased pressure. I’m not the only bank feeling this pressure, and I felt someone had to speak out,” Bridgeman said. “I’m just honored I had the opportunity. All of the response has been unexpected. I know it’s not just about me, but I am the one who was able to speak about what all of us are dealing with.” Pinnacle Bank’s lending focus has always been toward owner-occupied commercial real estate and C&I loans, with the loan portfolio mainly consisting of loans to local businesses; it is an active SBA lender. The bank is a small community bank with two branches and a focus on customer service. Pinnacle has tailored its operations to meet the needs of customers, including the large number of commuters who travel daily from Orange City to cities such as Daytona, Deltona, Longwood and Orlando. The bank has extended hours daily to accommodate customers who leave early and get home late, opening at 7 a.m. and closing at 7 p.m. on weekdays; there are also weekend hours. “This is the biggest bank I’ve been with in my entire career,” said Bridgeman, of the $220 million Pinnacle Bank. “I have always been a community banker.” FLORIDA BANKING X MAY 2010 TRUST DIVISION UPDATE Angela Mastrofrancesco Chairman, FBA Trust, Asset Management & Private Banking Division Florida Trust Schools Offer Legacy of Learning I n 1959, a group of dedicated trust bankers saw a need for continuing education in the trust banking industry. They combined their expertise, knowledge and desire with the marketing and administrative strengths of the Florida Bankers Association, and formed a training program for wealth management professionals. Throughout the past 51 years, the governing board of directors has guided the school through many changes to keep it current and help anticipate the needs of its students. The 1,963 Florida wealth managers who have graduated from the Florida Trust School and the Florida Graduate Trust School have returned to their desks, better prepared to contribute to the managerial duties of their institutions. The basic one-year Florida Trust School (FTS) introduces the novice to the world of wealth management. The target audience includes private bankers, investment specialists, senior trust administrative assistants and compliance personnel. The establishment, structure, purpose and general activities of a typical wealth management department are included, guiding students to a well-rounded understanding of the industry. The Florida Graduate Trust School (FGTS) encompasses two years of study and caters to the advanced wealth manager by offering graduatelevel courses. This advanced, two-year school covers administration of estates and trusts, and offers special topics such as estate planning and alternative investments. Students completing both years of the advanced school will receive an excellent education, equipping them to be a contributing member of the wealth and estateplanning team within their organizations. 12 — WWW.FLORIDABANKERS.COM Advanced continuing education for wealth management professionals holding the designation of Certified Trust and Financial Advisor (CTFA) can be obtained by participating in the schools. A special program offers training to CTFA designees desiring to brush up on any topic offered in the normal curriculum of the FGTS. This program allows registrants to attend classes from one day to a whole week at either the graduate level I or level II. No exam is given and specified CTFA credit will be issued for each class attended. This has been a helpful program that many wealth mangers have used to their advantage. Neither the FTS nor the FGTS could operate without the dedicated industry professionals that make up the governing board: George W. Lange, Jr., senior vice president Southwest Florida area trust executive, Regions Morgan Keegan Trust, Coral Gables; Steven L. Tinkler, senior vice president and fiduciary executive, SunTrust Bank Florida, Fort Lauderdale; Debra M. McCloskey, vice president and trust officer, Comerica Bank Wealth Management, Palm Beach Gardens; Joseph M. Dionisio, senior vice president, Wells Fargo, the Private Bank, New York; and Donald A. Kress, senior vice president, Northern Trust N.A., Miami. The FTS & FGTS has benefited greatly from these five bankers’ leadership throughout the years The next session of the Florida Trust School and Florida Graduate Trust School is scheduled for July 11-15, 2010, at the Embassy Suites on the University of South Florida campus in Tampa. For more detailed information about these schools, please visit the FBA website at http://www.floridabankers.com/ education/flgtrsch.cfm. FLORIDA BANKING X MAY 2010 United We Stand L E O N A R D W O L F E , President/CEO/Chairman United Bank and Trust — Marysville, Kansas “I’ve worked with the Capital Markets Group since we opened At Country Club Bank, two distinct groups deliver proven investment expertise in fixed income portfolio management. Our Capital Markets Group serves banks, corporations, insurance companies and foundations across our doors. We’ve developed a America with a laser focus on investment-grade instruments. And our Asset relationship as fellow bankers Management Group is recognized throughout the industry for its integrity and innovation including their Asset/Liability reporting and consulting. that goes far beyond typical customer/vendor ties.” Together, they lead the pack in providing clients like Leonard Wolfe with the products, professional service and personal attention they deserve. 800 288 5489 w w w. c c b c m . c o m 1RW)',&,QVXUHG Where roots run deep, relationships grow strong. W e hope you can join us in Naples for the FBA’s 122nd Annual Meeting. The FBA has put together an educational, informational and motivational program that will re-energize you during these times in the banking industry. LOCATION The Ritz-Carlton www.ritzcarlton.com/naples Reservations: 239-598-3300 MONDAY, JUNE 7TH • 7:30 a.m.-12 p.m. Florida Bankers Service Project (Habitat for Humanity Build) • 3:30-4:45 p.m. Session II Workshops (3) • 5 p.m. Dinner on your own • 5-7 p.m. Welcome Reception in Exhibit Hall • 8-10:30 p.m. IBB Silent Auction benefitting FBA State BankPac SCHEDULE-AT-A-GLANCE • 7 p.m. Past President/ Chairman’s Dinner WEDNESDAY, JUNE 9TH SUNDAY, JUNE 6TH TUESDAY, JUNE 8TH • 11 a.m.-1 p.m. FBA Executive Committee Meeting & Lunch • 7:30 a.m.-8:30 a.m. Continental Breakfast in Exhibit Hall • 1 p.m. Joint FBA Board Meeting • 8:30 a.m.-12:30 p.m. General Session featuring keynote speaker Erik Wahl • 4 p.m. BancServ Board Meeting • 4 p.m. BankPac Board Meeting • 6:45 p.m. Joint Board Dinner 144 — WWW WWW W .FLORIDABANKERS FL LO ORI RIDA ABA BANK NKER ERS.COM CO OM • 12:30-1:30p.m. Lunch in Exhibit Hall • 1:30-2:45 p.m. Session I Workshops (3) • 2:45-3:30 p.m. Ice Cream Social and prize drawings in Exhibit Hall • 7:45 a.m.-9 a.m. Sunrise Breakfast with Representatives from ABA & ICBA • 9 a.m.-12 p.m. Business Session featuring Keynote speaker Pat Williams and guest speaker Sean M. Snaith, Ph.D. • 12-12:45 p.m. Lunch • 12:45-2 p.m. Session III Workshops (3) • 2-2:15 p.m. Break • 2:15-3:30 p.m. Session IV Workshops (3) FLORIDA LOR LORI LO RIIDA DA BANKING ANKI AN KING ING G X MAY AY 2010 201 010 • 6-7 p.m. Chairman’s Reception • 7-10:30 p.m. Closing Dinner & Entertainment KEYNOTE SPEAKERS ERIC WAHL: THE ART OF VISION As the landscape for business continues to change, a clear vision is the key to successfully navigating tomorrow’s uncharted waters. The Art of Vision is a program specifically designed to help companies utilize unconventional wisdom and build a vision for their future. No matter what kind of organization – from small companies to large corporations – employees at all levels can better embrace the future by becoming more innovative. PAT WILLIAMS: THE SEVEN KEYS TO LEADERSHIP IN THE 21ST CENTURY Pat Williams is the senior vice president of the NBA’s Orlando Magic. As one of America’s top motivational, inspirational and humorous speakers, he has addressed thousands of executives in organizations ranging from Fortune 500 companies and national FLORIDA BANKING X MAY 2010 associations to universities and nonprofits. Pat Williams is also the author of more than 50 books. WORKSHOP SESSIONS TUESDAY WORKSHOPS SESSION I: 1:30-2:45 p.m. • Mobile Banking & Social Media: Why it Matters & What To Do Now - Lee Wetherington, ProfitStars • Executive Compensation Updates: Changes You Need To Know - Glenn Blackwood, Clark Consulting; Todd Leone, Amalfi Consulting; Jack Greely, Smith, MacKinnon, P.A. • Get Ready Guide: A Financial Prep List For Bank Exams- Chris Bledsoe, Bankers Dashboard SESSION II: 3:30-4:45 p.m. • Commercial Loan Defaults: Avoiding The Pitfalls & Improving The Outcomes Malcolm Pitchford, Shumaker, Loop & Kendrick • Challenges for Florida Community Banks In The New Decade - Ben Bishop, Allen Rogers, Robert Dunlap and Ronald Goff, Allen C. Ewing & Co. • Restructuring Troubled Debt/Hot Accounting Topics Impacting Community Banks - Jerry Felicelli, LarsonAllen LLP WEDNESDAY WORKSHOPS SESSION III: 12:45-2 p.m. • Bank Regulatory Enforcement Actions: Avoid or Respond - George Igler, Igler & Dougherty P.A. • Investments & Liquidity - Sharon Lee Stark, Sterne, Agee & Leach, Inc. • An Update on the Economic & Banking Health of Florida: It’s Never All Bad but Rather a Matter of Strategies! - Bertram Beckett & Khanh Vuong, A.M. Best Company SESSION IV: 2:15-3:30 p.m. The Road To Recovery - Patrick J. Long, Keefe, Bruyette & Woods ALLL: Impairment, Documentation, Disclosures & Migration Analysis - Ken Harris, Crowe Horwath The Life-Work Balance: Managing Stress in Work & Life - TBA WWW.FLORIDABANKERS.COM — 15 SPONSORS We would like to extend a special thank you to our generous sponsors! PLATINUM LEVEL SPONSOR ($30,000+) Independent Bankers Bank SILVER LEVEL SPONSOR ($10,000+) Clark Consulting BRONZE LEVEL SPONSORS ($5,000+) Crowe Horwath, LLP Federal Home Loan Bank of Atlanta Sterne, Agee and Leach, Inc. GENERAL SPONSORS BancServ, Inc. BBVA Compass Dixon Hughes PLLC Duane Morris LLP EDGE Services 16 — WWW.FLORIDABANKERS.COM Florida Trend Magazine FRAUD-NET Gunster, Yoakley & Stewart, P.A. Haskell, Slaughter, Young & Rediker, LLC Igler & Dougherty P.A. LarsonAllen LLP Mauldin & Jenkins, CPA Overby-Seawell Co./Financial Insurance Brokers Pendum LLC PULSE RSM McGladrey, Inc. The Kafafian Group, Inc. Total Bank Solutions EXHIBITORS Please be sure to visit the tradeshow and check out the exciting products and services our exhibitors have to offer. Exhibitors listed in bold are BancServ Endorsed Partners. A.M. Best Company AaSys Group, Inc. ABA Sponsored Insurance Program Absolute Financial Services, Inc. Atris Technology, Inc. Bank Intelligence Solutions from Fiserv Banker's Dashboard Brintech Clark Consulting Comptroller of the Currency Computer Services, Inc. Consultants & Builders, Inc. Consumer Asset Management, Inc. DataComm Networks Incorporated Deluxe Corporation Direct Connect - Aliant Environmental Data Resources, Inc. Federal Reserve Bank of Atlanta FIS Florida Concepts, Inc. GMAC Bank Harland Clarke Harland Financial Solutions ICBA Securities Corporation ICS Compliance IDC Deposits (Institutional Deposits Corp) IMPACT Financial Services Independent Community Bankers of America Jack Henry & Associates, Inc. Marquis Software Solutions Mauldin & Jenkins, CPA MDW Insurance Group Mortgagebot LLC Newman + Cohen Financial Management Norman Technologies Ocasa Logistics Solutions Office Depot/BancSource Office of Thrift Supervision Open Solutions Inc. FLORIDA BANKING X MAY 2010 Overby-Seawell Company Financial Insurance Brokers Pentegra Retirement Services Perimeter eSecurity Presidium Solutions Promontory Promotions Made Easy PULSE RDSI Banking Systems Real Property Group Reynolds Smith & Hills, Inc. RSM McGladrey, Inc. Saltmarsh, Cleaveland & Gund SelectSource Senior Housing Crime Prevention Foundation Shazam Stonemont Financial Group, LLC Sunera LLC Technology Management Resources, Inc. The Center for Special Needs Trust Administration, Inc. Total Bank Solutions Travelers TriNet United Credit Recovery Washington Bancard WolfPAC Integrated Risk Management Zurich North America Financial Enterprises For more information or to register online, please visit www.floridabankers.com. FLORIDA BANKING X MAY 2010 VISIT THE EXHIBIT HALL… And you might walk away with CASH and prizes! There are three ways to win: #1 DINE AROUND GAME: held during the Welcome Reception on Monday night, you have a chance to win $1,000 in cash! Drawing will be held at breakfast on Tuesday morning; you must be present to win. #2 RANDOM DRAWING: The FBA will randomly pick a booth and draw a business card out their fish bowl/basket on Tuesday afternoon at the Ice Cream Social – so be sure to visit all of the booths and leave your card for a chance to win $500 in our Random Drawing! #3 EXHIBITOR DOOR PRIZES: Drop your business card at participating booths for your chance to win the great prizes they will be providing! Exhibitor door prizes will be drawn at Tuesday’s Ice Cream Social. WWW.FLORIDABANKERS.COM — 17 BANCSERV ENDORSED PARTNERS The Evolution of Mobile Banking By Jason Marshall A lthough mobile banking has been around for more than a decade, it has grown at warp speed during the past two years. As mobile phone technology transformed from slow, voicecentric models into high-speed data devices that now deliver the goods at broadband-like speeds, the need for mobile everything has increased. Consumers are using their phones for navigation, entertainment, connecting with office e-mail and calculating the tip at their local diner. Why not bank by cell, as well? So, to get in the game, should banks just get a mobile banking app and get on with it? Not so fast. The right mobile strategy takes some finesse, planning and a clear understanding of the three main mobile-banking options that could make up the strategy: Web-based, text and apps. Web-based mobile banking consists of a mobile website, identified with an “m.” instead of a “www.” before its name. Basically, this site lists branch and ATM locations, hours of operations and rates, all in a format readable on most phone displays. It’s an informational tool, not a conduit for transactions — and a relatively inexpensive way to establish a mobile presence. Text banking enables customers to check balances, for example, by texting BAL to a specific number and getting a text response. Although this option is great for customer convenience, it’s not as inexpensive as it sounds. Both customer and bank pay a message fee per text to the carrier, which has the potential to bring a budgetary surprise at the end of the month if the bank isn’t prepared. It is still a good way, however, to enter the mobile arena without a great deal of risk. Mobile banking apps are the most sophisticated way to get into the mobile game, but they also carry the largest expense — both in deployment and support. First of all, the app has to be certified and tested with all types of mobile devices. And if the application doesn’t work, or if the download process 18 — WWW.FLORIDABANKERS.COM wipes out the customer’s contact list or calendar, the bank is going to get the call. Institutions have to make sure their staffs or contact centers can provide this type of support. On the plus side, apps bring the most extensive mobile banking options to its users. So where does a bank begin? Although some sources recommend jumping in with Web-based, text and mobile apps at the onset, no single approach works for every bank or every market. Before entering the mobile banking arena, it’s important to devise a clear mobile strategy. What do you want to accomplish? What is your goal? Maybe you want to attract new customers from a local college who may want text options. Maybe you want a greater presence in an area where you don’t have as many branches. Don’t be afraid to ask your customers what they want, as well. Conduct online surveys through your Internet banking site. Invest in focus groups with customers and prospects. Identify how aggressively you want to enter the market — and how much of your budget you’re willing to devote to this initiative. Then choose the appropriate tools for what you want to accomplish. Mobile banking is different from other banking tools because it is changing at light-speed. That said, institutions can’t afford to wait until things settle down to enter the mobile-banking market. The key is doing it the smart way: Identify the strategy and goals, choose the appropriate tools, work with a respected provider that can provide the security and integration you need, and then be prepared to change as mobile banking continues its evolution. About the author: Jason Marshall is director of product development for Harland Financial Solutions. To learn more about Harland Financial Services, please contact Steve Goodwin at 941- 355-3308 or steve.goodwin@ harlandfs.com. For more about FBA BancServ Endorsed Partners, please contact Jovanna Gomez at 850-509-8020 or [email protected]. FLORIDA BANKING X MAY 2010 Florida BankPac Silent Auction Sponsored by Independent Bankers Bank The annual Silent Auction is a major fundraiser for Florida BankPac and, this year, more than ever, your donations and support are needed. The money raised is used to support political candidates who understand and support the banking industry and Florida’s business climate. In today’s political environment, this is a critical part of the work of FBA’s government relations team. All member banks benefit from FBA’s lobbying efforts, and every donation contributes to the success of Florida BankPac. Donations of all sorts are requested; if you need donation ideas or have any other auction questions, contact Phyllis Churchill at 800-275-4222, ext. 1331. FLORIDA BANKING X MAY 2010 WWW.FLORIDABANKERS.COM — 19 20 — WWW.FLORIDABANKERS.COM FLORIDA BANKING X MAY 2010 Florida Bankers Association Education Events RESPA – Truth in Lending Review and Update June 16, 2010: Homewood Suites – Miami June 17, 2010: Airport Marriott – Orlando June 18, 2010: Hilton Garden Inn – Tallahassee Who Should Attend: This program is designed for loan officers, loan processors, auditors, compliance officers and others who must comply with the new rules. Speaker: Jack Holzknecht, principal, Pegasus Educational Services, LLC For the past few years, massive changes to both Regulation Z (Truth in Lending) and Regulation X (Real Estate Settlement Procedures Act) have been unfolding. This program reviews the changes that have been completed, the changes presently unfolding and the changes yet to come. This contentrich program provides essential information needed by everyone involved with consumer lending. The program includes information regarding truth in lending, closed-end credit, open-end credit, final Real Estate Settlement Procedures Act rules and much more. Why attend? This program contains core knowledge needed by all lenders to implement the new and revised rules. Also, the 400-page manual is a great desktop reference, the presenter is an excellent speaker with 33 years of experience in these topics and the program qualifies for 6.00 hours of CRCM credit. 51st Annual Florida Trust School & Florida Graduate Trust School July 11-15, 2010: Embassy Suites USF – Tampa Who should attend: Trust and private wealth management professionals, relationship managers, business development managers, legal assistants, private bankers, taxation administrators, financial planners, trust administrators, wealth advisors, financial advisors. The Florida Trust School introduces novices to the world of trust banking. The targeted audience includes customer service representatives and administrative assistants. Personnel with an interest in the trust industry may enroll, whether from the commercial banking side or the trust side. The curriculum introduces students to the trust industry and reviews its history. The establishment, structure, purpose and general activities of a typical trust department are included. FLORIDA BANKING X MAY 2010 The Florida Graduate Trust School encompasses two years of study and caters to advanced trust officers, offering graduate-level courses. This advanced two-year school must be taken in sequence; and once students are enrolled, it is presumed they will continue through the second year, graduate and receive a diploma. The curriculum covers administration of estates and trusts, and offers specialized topics on pertinent issues affecting the trust industry. Students completing both years will receive an excellent education and will be equipped to contribute to the trust and estate planning teams within their organizations. For the past 13 years, an opportunity has been offered to bankers with the Certified Trust Financial Advisor (CTFA) designation to earn continuing education credits needed in maintaining their CTFA certification. This program allows registrants to attend classes from one day to a whole week at either the graduate level I or II of the FGTS. No exam is given and specified CTFA credit will be received for each class attended. A brochure with a registration form will be available to download approximately 30 days before the school session. Florida School Of Banking Aug. 1-7, 2010: University of Florida, Gainesville The purpose of the Florida School of Banking (FSB) is to provide bank personnel at the supervisory and officer levels an opportunity to increase their knowledge about both the banking industry and the economy. In 2010, the school will celebrate its 41st year of investing in banking education. This school is conducted on a three-year cycle basis, and the week-long annual sessions must be taken in sequence. It is presumed that once students are enrolled in the first year course, they will continue through the second and third years to graduation. Participants taking all three years of the cycle will receive a good basic introduction to the banking industry and, upon receiving a passing mark, will be awarded a diploma at the graduation ceremony. Additionally, graduates of the Florida School of Banking are eligible to receive six credits toward an accredited baccalaureate degree in banking from the College of Technology & Management at St. Petersburg College. The Florida School of Banking remains relevant as attested by its 2,557 graduates, and continues to offer an excellent educational opportunity. WWW.FLORIDABANKERS.COM — 21 Florida Bankers Association Florida BankPac Update PAC contributions for 2010: $28,900 Contributions received between 1/1/2010 and 4/20/2010 Contact Cheryl Tucker ([email protected]) when your institution achieves 100 percent board member BankPac contributions. Banks with 100 percent board member contributions: Farmers & Merchants Bank First Bank, Clewiston BankPac contributions: Bank of America Bank of Belle Glade Stephen M. Prielozny BankAtlantic, FSB John Abdo Keith Cobb Steven Coldren Bruno DiGiulian Patricia Lefebvre Alan B. Levan Jarett S. Levan David A. Lieberman Jay C. McClung Ned Shandloff Charlie C. Winningham, II BankFIRST James T. Barnes, Jr. CenterState Banks, Inc. John Corbett Paul Gerrard Griffin A. Greene Timothy Irby Lawrence Maxwell Rod M. Surrency Charlotte State Bank Paul Lioon Citizens First Bank Steve Kurtz Comerica Bank Community Bank & Trust of Florida Dave Werner Delta National Bank & Trust Co. John D. Landers Enterprise Bank of Florida Timothy Terry Farmers & Merchants Bank Joseph J. Audie, Jr. Fred H. Beshears F. Wilson Carraway, III John E. Hawkins R. Michael Sims First Bank, Clewiston Bryan Beer Andrew Couse Miller Couse Sherri Denning Earle Edwards Karl Larsen Tommy Perry Morris Ridgdill Carey Soud 22 — WWW.FLORIDABANKERS.COM Deborah K. Van Sickle First Citrus Bank John M. Barrett First Home Bank Larry C. Cunningham Jeffory H. Forbes Paul Trice Thomas D. Wilson First National Bank of Pasco R. Duane Anderson A.P. Gibbs John E. Henson Paul Midili Marcelino Oliva Ernest L. Peeples Dan Richardson Robert D. Sumner Kerry Westbrook Florida Bank of Commerce R. Van Bogan Craig E. Polejes Florida Traditions Bank James S. Stalnaker Earl H. Young Heartland National Bank Andrew S. Bible Independent Bankers Bank James McKillop International Finance Bank Nelson Alvarado L. Gary Wright & Associates, Inc. Gary Wright NatBank NA Rosaline Cyr Orange Bank of Florida Charlie Brinkley Palm Beach Community Bank Calvin L. Cearley Tom McKenna Jonathan F. Rapaport Patriot Bank Scott Grutchfield United Southern Bank Gregory Nelson FLORIDA BANKING X MAY 2010 Washington, D.C., Fly-in March 2010 In attendance were FBA Chairman Bill Klich, Florida state president for BB&T; Kim Davis, executive vice president and CFO of Capital City Bank Group; Tom Pennekamp, city president, SunTrust Bank; and Charlie Murphy, president and CEO, The Bank of Commerce. “SHAZAM is more than a vendor to us.” Lori A. Lundy | Senior Vice President Prosperity Bank | Victoria, Texas Our Difference is You “They’re like family. They know us and we know them. We like the personal service we get when we call SHAZAM. We rely on their knowledge, skills, and efÛciencies to deliver the products our customers expect, while keeping costs under control. It feels special to know that someone is out there really working for us.” For more information about SHAZAM, visit us at www.shazam.net or call (800) 537-5427. FLORIDA BANKING X MAY 2010 WWW.FLORIDABANKERS.COM — 23 KUDOS New Approach for Financial Education I n a grassroots effort to take financial education directly to the communities it serves, Fifth Third Bank offered free financial education programs to South Florida residents. The programs, including financial management skills and credit counseling, might sound familiar, but the classroom is what’s different. The programs took place aboard the Fifth Third Bank eBus, a 40-foot classroom on wheels. The e-Bus has Internet-equipped computer terminals for instructor-led or self-directed credit counseling programs and access to comprehensive financial services information. The eBus visited several sites with free programs designed to help people get one step closer to better financial management. This was the fifth South Florida tour for the eBus, which has helped thousands of people learn more financial management skills. Gateway Bank Honored G Prime Meridian Bank and Gilchrist Elementary Raise $2,383.92 T ateway Bank of Central Florida was recently recognized as business of the year by the Ocala/ Marion County Chamber of Commerce at its annual Stars Over Ocala event. The award spans all industries and is given annually to a company that exemplifies the mission of the chamber, Gateway CEO Tom which is to improve the Ingram accepts the business climate, economy award on behalf of the and quality of life in Marion bank and shares some County. Gateway was statements at the event. selected, in part, because of its business transactions resulting in more than $40 million in new loans last year alone. Fifth Third Bank’s high-tech and professionally staffed eBus. he Prime Meridian Bank partnered with Gilchrist Elementary in “Treasure for Tree House,” a fundraiser for Tree House of Tallahassee, Inc., an emergency youth shelter focused on providing a safe, homelike environment and counseling for children between 2 and 12 years of age. The students of Gilchrist raised $2,383.92 that will help Tree House further achieve its mission. A third-grade class collected the most “treasure” — $165.44 — for the youth shelter and, in recognition, received a $100 gift card for classroom supplies and a class pizza party from Prime Meridian Bank. First Peoples Bank Provides Ongoing Support for Girls’ Center G irls in Treasure Coast who are at risk of delinquency, substance abuse, teen pregnancy or other problems will have a better a chance of overcoming their challenges and achieving their potential, thanks to a multi-year financial commitment by First Peoples Bank. The bank recently made a $1,000 donation to PACE Center for Girls, a community-based prevention, 24 — WWW.FLORIDABANKERS.COM diversion and early-intervention program serving girls aged 12-18. The donation was the latest installment in an ongoing five-year series of donations the bank is making to the organization, which has been nationally recognized for helping girls find success in school, with their families and in their communities by integrating education, counseling, training and advocacy. FLORIDA BANKING X MAY 2010 KUDOS Former FBA First Lady Christian Wood Milstead Dies C hristian “Chris” Milstead died April 26 at age 74. She was married to FBA Executive Vice President John Milstead for nearly 40 years, and was an active participant in FBA activities during his 32-year tenure as the head of the association. Born to Annie Cherry Wood and Silas Wood on Sept. 20, 1935, in Blountstown, Fla., Chris grew up in Jacksonville Beach; married in 1958; and moved to Orlando in 1968 to raise a family. Chris and John moved to Tallahassee in 1993 when the FBA office relocated from Orlando, and they remained in the capital city until John’s death in 1997. Chris then moved to Ponce Inlet in 1998. FLORIDA BANKING X MAY 2010 Chris is survived by two sons, George Milstead of Orlando and Blake (and Rosie) Milstead of Jacksonville; and three daughters, Crystal (and Steve) Howard of Longwood, Dawn Milstead of Jacksonville and Julie Sahr of Longwood. She also had nine grandchildren: Trevor, Christopher, Taylor, Austin, Trenton, Colin, Hannah, Kylie and Colby. She is also survived by two brothers, Leonard (and Dorothy) Wood of Atlantic Beach and Calvin (and Mary Ann) Wood of Lancaster, Penn., as well as many nieces and nephews. Chris will be remembered fondly by many in the FBA family. WWW.FLORIDABANKERS.COM — 25 PERSONAL TRANSACTIONS Adrid Wiley Stikwell Sweet Minnick Solem-Daley Lopez Napolitano Norwood McClung Williams Allan Eustis United Southern Bank promoted Robert P. (Rob) Adrid to executive vice president and Joni Wiley to vice president. Fort Myers FineMark National Bank & Trust hired Jessica Stilwell as client services manager. Lakewood Ranch Northern Trust hired Dimitrios C. Vafeas as vice president in its lending division. Naples Bank of Florida Trust Company promoted Cindy Sweet to senior vice president. Bank of Naples promoted Catherine P. Mummert to assistant vice president and credit department manager. 26 — WWW.FLORIDABANKERS.COM Fifth Third Bank (South Florida) promoted Debbie Minnick to vice president, private banking team lead. M&I Wealth Management, Florida Region, has appointed Amy L. Solem-Daley vice president, personal trust administrator. Palm Beach Gardens Oakland Park Prosperity Bank named three local business owners to its board of directors: Major Harding, Jr., president and co-owner of BGCO, Inc.; Albert Volk, M.D., orthopedic surgeon and managing partner with the Orthopedic Associates of St. Augustine; and Allan Roberts, owner of both Allan Roberts Realty, Inc., and Allan Roberts Cattle. American National Bank hired: Laura Lopez as assistant vice president, senior credit analyst; Lynda Napolitano as executive vice president, chief lending officer; Rebecca (Becky) Norwood as senior vice president; Sandi McClung as assistant vice president; and Rowena Williams as senior personal banker. Seacoast National Bank named Ruth Derewyanko mortgage banking officer. St. Augustine Stuart Palm Beach Seacoast National Bank appointed Barbara Allan, president and CEO of SRA Research Group, Inc., to its Palm Beach County Community Board. Seacoast National Bank has appointed Stuart News Publisher and President Thomas E. Weber, Jr., and Martin County Sheriff Robert L. Crowder to its Martin County Community Board. FLORIDA BANKING X MAY 2010 PERSONAL TRANSACTIONS Derewyanko Harding Pennewill Dietz Roberts Volk Booth Weber Gaviria Crowder Cummings Tampa Whitney National Bank named Christopher (Chris) Pennewill, Jr., senior vice president and commercial banking manager for its Manatee/Sarasota market area. Fifth Third Bank named Michael A. Dietz senior vice president and head of residential mortgage. Venice Caldwell Trust Company named John S. Booth III to its board of directors. Viera Seacoast National Bank hired Mary Gaviria mortgage banking manager. West Palm Beach Grand Bank & Trust of Florida hired Dave Cummings as assistant vice president and branch manager. FLORIDA BANKING X MAY 2010 WWW.FLORIDABANKERS.COM — 27 Card University - 2 Part Series Major Growth Opportunity May 19, 2010, 2:30-4:30 p.m. ET May 26, 2010, 2:30-4:30 p.m. ET Speaker: Larry DePalma, CTP, Founder, TDG-Phenix Lending to Self-Employed Individuals, Small Business Owners, Executives & Professionals May 28, 2010, 2:3-4:30 p.m. ET Speaker: Bob Ullom, President, R.V. Ullom & Company SBA 504 Loans: The Commercial Financing That Works Live & Interactive Web Based Seminars May 20, 2010, 2:30-4:30 p.m. ET Speakers: Amy Cooper and Harry Leach, Capital Certified Development Corp. Becoming an Exceptional Supervisor May 24, 2010, 2:30-4:30 p.m. ET Speaker: Honey Shelton Reed, Founder, InterAction Training Systems, Inc. Safe Deposit - 2 Part Series June 2, 2010, 2:30-4:30 p.m. ET June 9, 2010, 2:30-4:30 p.m. ET Speaker: Joyce McLin, Safe Deposit Consultant The New Mortgage Business 2 Part Series June 7, 2010, 2:30-4:30 p.m. ET June 14, 2010, 2:30-4:30 p.m. ET Speaker: David Kemp, President, Bankers Management, Inc. ACH & Wire Transfer Fraud May 27, 2010, 2:30-4:30 p.m. ET Speaker: Susan Orr, CISA, CISM, CRP FACT Act: New Accuracy & Integrity Rules June 11, 2010, 2:30-4:30 p.m. ET Speaker: Jack Holzknecht, Principal, Pegasus Educational Services, LLC Family Fiscal Fitness Site Features Financial Tools A new website called Family Fiscal Fitness was launched in April by Florida CFO Alex Sink. It’s full of helpful information for families who are looking to get their finances in better shape. The site could be a resource for your banking customers or for you as banking institutions to use in your consumer outreach and financial literacy initiatives. The Financial Calculators can help your consumers plan their financial futures. Each calculator allows them to enter specific information and helps them follow different scenarios to better understand their financial options. How much can they afford to pay on a mortgage each month? Do they qualify for the Earned Income Tax Credit? How much do they need to save each month to reach their financial goals? Visit the site online at http://www.myfloridacfo.com/ FamilyFiscalFitness/ to learn more. 28 — WWW.FLORIDABANKERS.COM FLORIDA BANKING X MAY 2010 Please Join in the First-Ever Florida Bankers Service Project F BA Chairman Bill Klich has asked the FBA to establish a new event for the Annual Meeting this year: the Florida Bankers Service Project. We hope you will attend the Annual Meeting in Naples June 6-9, 2010, and participate in this event to demonstrate bankers’ commitment to communities. Though every bank in Florida does a great deal to give back to its own communities, we rarely have the opportunity to demonstrate the collective dedication of bankers to individuals and communities in need. On Monday, June 7, the FBA will join Habitat for Humanity of Collier County (HHCC) by participating in a Habitat Build to provide an affordable home in an HHCC Community. A donation of $100 per person is requested to help with the cost of building materials. Please make your donation payable to the FBA and send to: FBA SERVICE PROJECT 2010 c/o Pamela Ricco FLORIDA BANKERS ASSOCIATION PO BOX 1360 TALLAHASSEE, FLORIDA 32303 This service project will take place in lieu of the golf and tennis tournaments from 8 a.m. to 12 p.m. on Monday, June 7. Bus transportation from the hotel to the build site will be provided. Please register for the FBA Service Project/Habitat Build by sending an email to serviceproject@ floridabankers.com, and please provide the name of each person who will participate. If children Photo courtesy of Habitat for Humanity. under age 18 will participate, please indicate their age(s). We look forward to seeing you in Naples and working with you on this very special project! CLASSIFIEDS Florida Banking Classifieds — If you would like to place a position-wanted or available ad or an ad to sell or buy new and used bank equipment call 800-336-1120, fax 913-261-7010 or e-mail [email protected]. The costs for classified ads are $50 for the first 30 words, and $10 for each additional 10 words. Blind box ads are $20 extra. As a bonus, all ads will also appear for two months on the BankNews website (www.BankNews.com). Deadline is the 1st of the month preceding publication. Modular Bank Buildings — Looking to branch? Opening a new charter? Disaster planning? Need a temporary facility while remodeling? Temporary/permanent modular bank buildings new and used. North American Buildings, 888800-8866, www.NorthAmericanBuildings.com. FLORIDA BANKING X MAY 2010 Two Used Modular Banks for Sale!!!! Built in 2004 and 2007. Fully operational and furnished with three teller stations and drive-in. Please call 352-224-1920 or e-mail [email protected] for details. WWW.FLORIDABANKERS.COM — 29 UPCOMING FBA EVENTS Information for these and other FBA events is available at www.floridabankers.com. JUNE 6-10 FBA’s 122nd Annual Meeting Naples, Fla. Contact: Kim Wilder ([email protected]) AUG. 1-7 Florida School of Banking University of Florida, Gainesville Contact: Abigail Howard ([email protected]) JUNE 16-18 RESPA and Truth in Lending Review and Update June 16—Miami June 17—Orlando June 18—Tallahassee Contact: Abigail Howard ([email protected]) AUG. 12-13 4th Annual Florida Bank President /CEO Summit JW Marriott Grande Lakes, Orlando Contact: Pete Brokaw ([email protected]) JULY 11-15 Florida Trust School and Florida Graduate Trust School Embassy Suites University of South Florida, Tampa Contact: Abigail Howard ([email protected]) OCT. 18 2010 Wealth Mangement Conference Hyatt Regency Bonaventure, Weston Contact: Letty Newton ([email protected]) OCT. 27-29 25th Annual Florida Bank Directors Forum Contact: Abigail Howard ([email protected]) Airport Marriott, Orlando ADVERTISING DIRECTORY COMPANY PHONE WEBSITE ACCUME PARTNERS 305-746-5883 WWW.ACCUMEPARTNERS.COM 25 BANCSERV 850-224-2265 WWW.FLORIDABANKERS.COM 32 BBVA COMPASS 800-644-3330 WWW.BBVACOMPASS.COM 7 BRINTECH INC. 800-929-2746 WWW.BRINTECH.COM 5 COMPUTER SERVICES, INC. 800-545-4274 WWW.CSIWEB.COM 11 COUNTRY CLUB BANK 800-288-5489 WWW.CCBCM.COM 13 ICS COMPLIANCE 888-250-4400 WWW.ICSCOMPLIANCE.COM 31 PULSE 800-420-2122 WWW.PULSENETWORK.COM SALTMARSH, CLEAVELAND & GUND 800-477-7458 WWW.THEBANKADVISORS.COM 27 SHAZAM 800-537-5427 WWW.SHAZAM.NET 23 30 — WWW.FLORIDABANKERS.COM PAGE 2 FLORIDA BANKING X MAY 2010 Presorted Standard U.S. postage PAID Permit #144 Midland MI 1001 Thomasville Road, Suite 201, Tallahassee, FL 32303 Change Service Requested What do you look for in a vendor? 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