1. business and industrial

NAC2015 CONFERENCE & EXPO – AGENDA
Tuesday September 15th
10:00AM – 6:30PM - Registration Desk Open
11:00AM – 4:30PM Expo Hall Setup (Sponsors/Exhibitors Only)
12:30AM – 4:30PM Dual Workshop Track
4:30PM – 6:30PM Expo Hall Open “Sneak Peak – Meet & Greet”
NAC2015 Grand Welcome Reception (6:30PM – 8:30PM) Havana Room
Track One Workshops – ATM Fundamentals (12:30PM – 4:30PM)
 The ATM Business Community (12:30PM – 1:15PM)
Introduction to ATM ISOs, ATM affiliates and ATM equipment providers as they come together to
offer you an opportunity to ask questions and become better informed on the ATM industry.
 Business Models & Options for Your ATM Business (1:15PM – 2:00PM)
Learn about various business models and options for running your ATM business. Examples of
existing approaches will be shared, along with a discussion of the key considerations in how to
structure your organization for future growth. Gain an understanding of the basic contracts and
documentation you will need to have in place to lawfully operate your ATM business and protect
your interests going forward.
15 Minute Break (2:00PM – 2:15PM)
 Sponsor Banks Survey ATM Laws/Regulations/Network Rules You Need to Know
(2:15PM – 3:15PM)
Sponsor bank representatives will present pertinent topics and answer your questions about
general regulations, laws and network rules that impact ISOs and Affiliates. This session will
address the most challenging requirements you need to know to ensure compliance.
 Key Current Issues (3:15PM – 4:00PM)
We will cover the most important basics of EMV, Access to Cash, Settlement Bank Accounts,
Managing Your Merchants, ATM Activation & Pin Security, Key components and selecting an ISO.
 Top 10 Tips for Running a Solid ATM Business! (4:00PM – 4:30PM)
Veteran ISOs and IADs will discuss the crazy, crazy world of ATM placement that many decades of
collective street experience have given them.
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Track Two Workshops – ATM “MBA” (12:30PM – 4:30PM)
 Should I be an ISO or an Affiliate? (12:30PM – 1:15PM)
What are the regulatory and other pros/cons of becoming my own ISO or switching from being
an ISO to becoming an Affiliate? How can ISOs most effectively manage their Affiliates to limit
exposure and ensure proper practices are in place all the way down to “street level”? How will I
protect my portfolio if I shift from being an ISO to being an Affiliate? Will I need to modify my
contracts, signage, etc. if I move from ISO to Affiliate status? How will I handle activations without
access to Key components? With the reduction in interchange, what are the real remaining
benefits that justify the registration fees to be my own ISO?
 How Do I Get Into Broader Banking Services/Bank Branding with My ATMs & Locations?
(1:15PM – 2:00PM)
Find out why smaller banks and credit unions are looking to relinquish their ATM responsibilities.
Discover how you can step in and provide the support they are looking for while expanding your
footprint. Learn about new technologies that allow for expanded financial services to be provided
at the ATM. What locations do you have that can benefit from a Bank Branded ATM? Who are
the right banks to work with? How do I go about getting started?
15 Minute Break (2:00PM – 2:15PM)
 Profitable Cash Management Strategies for 2016 (2:15PM – 3:00PM)
What options are available for gaining access to cash? Should you borrow money to grow your
ATM fleet or to put cash in your ATMs? How can you better manage your cash to improve this
bottom line cost?
 Diversify, Merge, Exit, & Other Potential Business Options for Today’s ATM Providers
(3:00PM – 4:00PM)
When is the right time to sell or buy an ATM portfolio? Who can help determine the best
evaluation? What should you be doing now to get top dollar for your business?
 My Best “ah-ha” Insights this Year in the ATM Business! (4:00PM – 4:30PM)
Leading ATM industry veterans discuss ways in which they’ve made their ATM business more
successful over this past year.
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Wednesday September 16th
 7:00AM – 5:00PM - Registration Desk Open
 7:00AM – 8:00AM - Expo Hall Open to Sponsors/Exhibitors
 8:00AM – 10:00AM
Expo Hall Grand Opening Breakfast - EMV Demos & Tech Tips in the Expo Hall
 10:00AM – 11:00AM
NAC2015 Opening Event [Expo Hall Closed]
NAC Chair: Bonnie Dalrymple & Executive Director: Bruce Renard
Guest Speaker: Join highly regarded Entrepreneur Expert – Bob Garner – for a fun and interesting
approach to running your ATM business.
 11:00AM – 6:30PM
Expo Hall Open All Day
 11:00AM – 11:45AM
The State of Cash: Insights on Trends for US Currency –
A View from the Federal Reserve
What’s the current and future state of cash in America? Hear firsthand from some of the Federal
Reserve’s top experts on cash and the ongoing role of ATMs in our nation’s economy. Learn the
latest on the emergence of mobile payments and how ATMs can fit into the changing payments
landscape.
 11:45AM – 1:00PM
EMV: One Year Out – What Do I Need to Know?
Q&A – Round Table Discussion – with top industry experts – representing major ATM
manufacturers, global and regional networks, processors and ATM deployers -- in a discussion of
real world EMV implementation at U.S. ATMs. This session brings together a unique cross section
of America’s ATM industry – to share valuable insights and answer your most pressing questions
about EMV and the liability shifts.
 1:00PM – 2:30PM
NAC 2015 Industry Luncheon – EMV Demos & Tech Tips in the Expo Hall
Join a quick hands-on demonstration in the Tech Demo area at your convenience.
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Wednesday September 16th (continued)
 2:30PM – 3:30PM
Best New Business Opportunities for ATM Owners/Operators in 2015-2016
As industry dynamics change, consider how you can improve profitability on your existing route
by adding new products and services to your portfolio. Leverage your existing relationships with
retail locations to add new offerings that improve the loyalty and “stickiness” of your customer
relationships.
 3:30PM – 4:15PM
What NAC is doing to Protect Your Bank Accounts from Operation Choke Point
What you need to do to protect and preserve your banking relationships from Operation Choke
Point. What are the best practices you should be following to enhance your financial
relationships? Hear an update on SABA – NAC’s “Save Our ATM Bank Accounts” Initiative.
 4:15PM – 5:00PM
Town Hall Meeting for America’s ATM Community
Provide feedback and suggestions to the NAC Board of Directors on critical issues and ideas that
are important for the future success of your ATM business. NAC is fighting for you every day and
working hard to better the ATM industry – but we want and need to hear directly from you, our
loyal and dedicated members and industry participants – so our effectiveness for our industry
continues in the days ahead!
Speakers: NAC Board Members
 5:00PM – 6:30PM
NAC2015 Social Hour Reception Expo Hall
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Thursday September 17th
 8:00AM – 1:00PM Registration Desk Open
 8:00AM – 10:00AM
Networking Breakfast in the Expo Hall/EMV Demos & Tech Tips
 10:00AM – 11:00AM
ATM 2020 – What Does the Future of the ATM Look Like?
Apple Pay and Android Pay are here – using Near Field Communications (NFC) to wirelessly
communicate with POS terminals in tens of thousands of businesses. How will the ATM integrate
with NFC/Apple Pay/Android Pay and ensure that all the emerging mobile wallets work well with
ATMs? How can the products and services provided by ATMs be expanded to meet the changing
financial needs of people on the go?
 11:00AM-12:00PM
What Can I Do To Keep My ATMs/$$/People Safe & Secure?
Does this keep you up at night? Learn what others are doing to reduce their risk. Physical crimes,
cyber-crimes, skimming and other current threats will be covered.
 12:00PM
Grand Prize Drawing
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Win Our Grand Prize – a Brand New APPLE WATCH!!!
Second Prize – 3 Nights room + taxes at the Tropicana Las Vegas!!!
You MUST be Present to Win!
 12:00PM – 2:00PM – Exhibitors Tear Down
Thank You for Participating in NAC2015 &
Supporting America’s ATM Industry!
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