Improving Operational Efficiency and Decision Making

Manoj Bhardwaj, Product Management, Navis
CONNECT.
COLLABORATE.
INNOVATE.
Improving Operational Efficiency and
Decision Making using Navis BI Portal
Agenda
 Business Intelligence Portal Overview
 Need for Performance Management and Analysis
 Managing Operations using KPIs
BI Portal Overview
Navis Business Intelligence Portal
Navis Business Intelligence Portal is now GA
Officially Launched:
March 30th, 2015
Product Overview – Key Stats
75+
07
48
Dashboards
Reports
Data and Object
Security
N4 Integration
Built-in
Data model,
transformation
logic
Multi-facility
Support
Timely access to information and comprehensive insights
Draws attention to the issues – Exception based monitoring
BI Portal –
Operational Insights for Better Decisions
Benefits of Performance Measurement
 Fact based decision making
 Avoid repeating past mistakes
 Manage Proactively
 Working towards a shared goal
Some of the challenges with efficient data analysis
 Reporting is done manually
 Data is incorrect
 Hard to correlate measurement's
 Lag between when needed and when
it is available
Measure Effectiveness of Improvement Efforts with BI Portal
Initiative: Gate appointments
Goal:
Better Service, and
Reduced Rehandles
Impact: Trend Yard Utilization and
Rehandles %
(before and after analysis)
Real Time Ops Analysis – Vessel Rate trending down
Analysis:
Hatch moves?
Mechanical Failure?
Has the Laden Time gone up?
Identify the Root Cause:
QC’s discharging too many boxes to the same stack.
Turns out too many boxes are going to the same slot
Corrective Actions:
Move discharges to a different block if the block is
overloaded
Real Time Ops Monitoring: Managing Gate Operations in near
real-time
BI Portal alerts the Gate Manager of long dwelling
trucks
Real Time Ops Monitoring – Vessel Performance
CGSA12345-EB SERVICE
35
60
 Real-time Operations
Monitoring
 QC comparison to ensure
balanced work load
 Identify operational issues
faster
 Ability to do post departure
analysis
CHE Productivity by Work Area
BI Portal Roadmap
Rail Operations
• Data Model Extension
• KPI’s related to Rail Ops
• View Rail in near real‐time alongside Vessel and Truck
Embedded BI
• Seamless integration with N4
• Ability to view Operations data from N4 screens
Key Takeaways…
 Business users at the center
 Very different approach from traditional BI
 The Journey
 BI Kiosk