We would first like to thank you for considering becoming a Volunteer Administrative Team Leader
(ATL) and for your willingness to serve. This role is critical to the Volunteer Operations Team because
it provides the administrative infrastructure needed to efficiently run Volunteer Operations. ATLs in
2014 assisted in registering over 800 volunteers and provided monitoring and oversight for 320
volunteers who actually served. ATLs work prior to conference in becoming familiar with the NBMBAA
Volunteer Operation Model, in preparation to lead the volunteer service team. The roles and
responsibilities are further detailed in this guide.
Being an ATL affords you the opportunity to be a part of the conference experience. This opportunity
allows you to share your skills and talents; and simply just lend a hand, while being exposed to
working a major conference. It is also a great networking opportunity and an affordable way to be a
part of the National Black MBA Association, Inc.’s Annual Conference, which attracts yearly over
10,000 participants that includes businesses, corporations, and organizations. Whatever your reason
is to volunteer, we need your time, talent, and commitment to serve as a ATL for the 2015 conference.
Additionally, for your service as a ATL you will receive a full complimentary conference registration for
next year’s conference, a 2015, 1-Day Career Fair Pass, meals (breakfast & lunch), a complimentary
hotel room for the week, and a parking voucher at a lot selected by the National Black MBA
Association.
Central Florida Chapter will be hosting a Volunteer Administrative Team Lead recruitment meeting on
Saturday, April 4, 2015, from 12:30pm to 1:30pm. The meeting will be held at National Entrepreneur
Center 3201 East Colonial Drive, Orlando, FL. 32803
I.
What is a Volunteer Administrative Team Leader (ATL)
ATLs are members of the Volunteer Operations Team. They are overall responsible for
providing leadership, support and direction to VTLs and service volunteers. All ATLs assist
in the recruitment of service volunteers. They share in the planning and implementation of
pre conference events and actives to recruit and to maintain engagement of registered
volunteers. The ATLs level of involvement in all pre-conference events and activities is at the
discretion of the Local Volunteer Coordinator(s).
II.
What are Plus Qualifications
•
Persons with experience managing others
•
Can problem solve at the lowest level
•
Must have great customer service skills
•
Flexible and friendly
•
Supervisory/Project Management Experience
•
Familiar with using electronic databases
•
Computer Literate
III.
Requirements
•
Must be recommended by the Local Chapter Volunteer Coordinator.
•
Must be available to volunteer the entire week of the Conference.
•
Can commit to volunteering a minimum of 8-10 hours each day.
•
Can volunteer flexible hours to include as early as 5am or as late as 12am.
•
Must attend a mandatory training for ATL’s and Conference Volunteer
Orientation.
IV. Role of ATL’s
POSITION
Volunteer Team
Lead/Student Support
Specialist
RESPONSIBILITY
•
•
•
•
Volunteer Deployment
Specialist
•
•
•
•
Volunteer Logistics
Specialist
•
•
•
•
•
Volunteer Systems
Specialist
•
•
•
Volunteer Registration
Booth Specialist
•
•
•
•
Assist in recruitment of VTLs
Assist in developing and managing VTLs’
schedules
Walk the conference to ensure all areas are
covered with VTLs and adequate volunteers
Assist with engagement needs related to
supporting the use of OSU students
Ensure all volunteer opportunities are filled
Provide Team with Daily Volunteer Schedule
Coordinate Onsite Volunteer Recruitment efforts
with Volunteer Booth Coordinator
Give end of the day report on status of open
volunteer assignments
Ensure room is environmentally suitable for the
team (temperature and room setup)
Monitor daily all IT equipment and troubleshoot
issues & requests with HQ IT department liaison
Ensure refreshments remain stocked daily in the
Volunteer Office during operating hours
Guarantee supplies are delivered to the Volunteer
Office and are packed up at the end of conference
with proper tags
Assist VTL Coordinator with supporting VTLs and
troubleshooting assignment site issues related to
volunteers or VTL
Distribution & Collection of Assignment Badges
Assistance with Volunteer Sign-in & Sign-out of
Volgistics
Distribution of Volunteer Shirts
Actively Recruit Volunteers
Secure daily print out of open volunteer
assignments and fill them
Work in collaboration with Deployment
Coordinator
Assist with onsite volunteer registration and
completion of volunteer application in Volgistics
TOTAL # OF
POSITIONS
1
2
1
2
2
V.
VOLUNTEER OPERATIONS TEAM STRUCTURE
NHQ
Volunteer
Operations
Manager
Kimberley Hayes,
Consultant
HQ Volunteer
Deployment
Coordinator
Naomi Hardy
Volunteer Operations is under the NHQ Executive
Leadership of David Day, Chief Administrative Officer and
Chanelle Gandy, Associate Director of CMU
Local Volunteer
Coordinator(s)
LaTrece James
Administrative
Team Lead: 1
Volunteer Team
Lead
Specialist/Student
Support
Administrative
Team Lead: 2
Volunteer
Deployment
Specialists
Administrative
Team Lead: 1
Volunteer
Logistics
Specialist
Administrative
Team Lead: 2
Volunteer
Systems
Specialists
Administrative
Team Lead: 2
Volunteer
Registration
Booth Specialist
Stephanie Best
Volunteer
Team Lead: 1
Registration
(Dedicated)
Volunteer
Team Lead: 1
Strategic
Program
Initiatives
(Dedicated)
Volunteer
Team Lead: 1
Chapter
/Membership
(Dedicated)
Volunteer
Team Lead: 1
Special
Events/Lunch
eon
(Dedicated)
Volunteer
Team Lead: 1
Employment
Network
Services
(Dedicated)
2015 NBMBAA Conference Volunteers (~250-300ct)
Volunteer
Team Lead:
(5)
Varying
Assignments
VI.
ATL’S REWARDS FOR SERVICE
•
ATL’s will receive a Complimentary Full Conference Registration for the 2016 National
Black MBA Association Conference and Exposition.
•
ATL’s will receive a Career Fair Pass for 2015 conference (but can only stay on the Career
Fair floor for 2 hours; time may be extended if coverage is not needed by
Volunteer Operations).
•
ATL’s will receive a complimentary hotel stay for the entire week of conference at a
hotel selected by the NBMBAA. Check-in will be on Sunday, September 20th and check-out on
Saturday, September 26th .
•
ATL’s will receive a parking voucher to offset the cost of parking at parking lot selected by
the NBMBAA.
•
ATL’s will receive breakfast and lunch.
VII.
ADDITIONAL INFORMATION
Contact LaTrece James Host Chapter Volunteer Coordinator
[email protected] or via phone at 407-719-0246.
via
Kimberley Hayes, National Headquarters Volunteer Operations- Consultant at
(917) 225-9130 or via email at [email protected]
email
at