I believe that public systems can be tremendously successful and

USCIPP MEMBERS
ANN & ROBERT H. LURIE CHILDREN'S HOSPITAL OF CHICAGO
BAPTIST HEALTH SOUTH FLORIDA
BOSTON CHILDREN'S HOSPITAL
CANCER TREATMENT CENTERS OF AMERICA
CHI ST. LUKE’S HEALTH
CHILDREN’S HOSPITAL OF PHILADELPHIA, THE
CHILDREN'S HOSPITAL COLORADO
CHILDREN'S MEDICAL CENTER-DALLAS
CHILDREN'S MERCY HOSPITALS AND CLINICS
CHILDREN'S NATIONAL MEDICAL CENTER
CINCINNATI CHILDREN'S HOSPITAL MEDICAL CENTER
CITY OF HOPE
CLEVELAND CLINIC, THE
COOK CHILDREN'S HEALTH CARE SYSTEM
EMORY HEALTHCARE
HOSPITAL FOR SPECIAL SURGERY
HOUSTON METHODIST
INDIANA UNIVERSITY HEALTH
JOHNS HOPKINS MEDICINE INTERNATIONAL
JUPITER MEDICAL CENTER
MAYO CLINIC
MEDSTAR GEORGETOWN UNIVERSITY HOSPITAL
MEMORIAL HERMANN HEALTHCARE SYSTEM*
MEMORIAL SLOAN KETTERING CANCER CENTER
METHODIST HEALTHCARE-SAN ANTONIO
MINNESOTA INTERNATIONAL MEDICINE**
MOFFITT CANCER CENTER
MOUNT SINAI MEDICAL CENTER
NEMOURS CHILDREN'S HEALTH SYSTEM
NEWYORK-PRESBYTERIAN HOSPITAL
NORTHWESTERN MEMORIAL HOSPITAL
NYU LANGONE MEDICAL CENTER
OCHSNER HEALTH SYSTEM
OREGON HEALTH & SCIENCES UNIVERSITY
PARTNERS HEALTHCARE INTERNATIONAL***
PHILADELPHIA INTERNATIONAL MEDICINE****
REHABILITATION INSTITUTE OF CHICAGO
ROSWELL PARK CANCER INSTITUTE
RUSH UNIVERSITY MEDICAL CENTER
SCRIPPS HEALTH
SEATTLE CHILDREN’S
STANFORD HEALTH CARE
TENET HEALTHCARE
UC DAVIS MEDICAL CENTER
UC SAN DIEGO MEDICAL CENTER
UCLA HEALTH
UCSF MEDICAL CENTER
UNIVERSITY OF CHICAGO MEDICINE, THE
UNIVERSITY OF COLORADO HEALTH
UNIVERSITY OF MICHIGAN HEALTH SYSTEM
UNIVERSITY OF PENNSYLVANIA HEALTH SYSTEM
UPMC
2015 USCIPP Annual Meeting
April 29-May 1, 2015
DENVER, COLORADO
*Includes Memorial Hermann-Texas Medical Center and The Institute for Rehabilitation and Research (TIRR) Memorial Hermann
**Includes Abbott Northwestern Hospital, Children’s Hospital and Clinics of Minnesota, Gillette Children’s Specialty Healthcare, North Memorial Medical
Center, Phillips Eye Institute, Regions Hospital, University of Minnesota Masonic Children’s Hospital, University of Minnesota Medical Center
***Includes Brigham & Women's Hospital, Dana Farber Cancer Institute, Massachusetts General Hospital, McLean Hospital, Spaulding Rehabilitation
Network, teaching affiliates of Harvard Medical School
****Includes Fox Chase Cancer Center, the Renfrew Center, Temple University Hospital, Thomas Jefferson University Hospital
ASSOCIATE MEMBERS:
AGENDA
Wednesday, April 29th
4:30-7:30 PM
5:00-6:30 PM
REGISTRATION
2nd Floor, outside Salons 1, 2 and 3
SPECIAL RESEARCH & MARKET INTELLIGENCE PROJECT (USCIPP SPF Members only)
Salons 1 & 2
Andrew Garman, PysD, CEO, National Center for Healthcare Leadership & Executive
Director, USCIPP
Tricia Johnson, PhD, Associate Professor & Associate Chair of Research & Education,
Dept. of Health Systems Management, Rush University
5:00-6:30 PM
6:30-7:30 PM
JW Marriott Cherry Creek
“INTERNATIONAL PROGRAMS 101” WORKSHOP: FOUNDATIONAL ASPECTS OF STARTING A
GLOBAL PATIENT PROGRAM
Alan Dubovsky, Director, Operations, Emory Clinic
Krista Stepney, Program Manager, Access Emory & Emory International
Andrew Brown, Director, Financial Operations, Global Services, NewYork-Presbyterian
Ruth Frey, Program Director, International Patient Services, The Children’s Hospital of
Philadelphia
Dale Van Demark, Partner, McDermott Will & Emery
WELCOME RECEPTION
Thursday, April 30th
AGENDA
Thursday, April 30th (continued)
Noon-12:30 PM
TABLE-TOP HIGHLIGHTS AND GROUP DISCUSSIONS
Mt. Yale Room
12:30-1:00 PM
GLOBAL MARKETS: HOW TO ATTRACT INTERNATIONAL PATIENTS
Selina Marquez, Senior International Trade Specialist, US Commercial Service,
International Trade Administration, US Dept. of Commerce
CHILDREN'S HOSPITAL COLORADO TOUR & WALK TO UC HEALTH
Mt. Yale Room
1:00-2:15 PM
Salon 3
AIP2 Conference
Center Auditorium
University of Colorado Health
2:15-2:30 PM
2:30-3:30 PM
Lobby Level, Fireside/West Patio
3:30-4:15 PM
UNIVERSITY OF COLORADO HOSPITAL: INTERNATIONAL HEALTH
Richard Schulick, MD, Professor and Chair, Dept. of Surgery, University of Colorado School of Medicine
David Kuwayama, MD, Assistant Professor, Dept. of Surgery, University of Colorado School of Medicine
4:15-5:00 PM
UPMC INTERNATIONAL PATIENT CARE PROGRAMS: A GLOBAL FOCUS
Jeanne Cooper, Director, UPMC Global Care
Children’s Hospital Colorado
Shuttles will leave from JW Marriott at 6:50AM and 7:00AM and arrive at Children’s around 7:15AM and 7:25AM.
BREAK
INSIDE THE LOOKING GLASS: AN INTERNAL AND EXTERNAL VIEW OF GLOBAL BUSINESS DEVELOPMENT
Suzanne Garber, Executive Producer: "Gauze: A Thinly Veiled Look at International Healthcare"
Valter Aleixo, Operations Manager, Houston Methodist Global
7:15-7:45 AM
REGISTRATION (breakfast provided)
7:45-8:25 AM
USCIPP ANNUAL SURVEY DATA SESSION (open to survey respondents only)
WELCOME ADDRESS– CHILDREN'S HOSPITAL COLORADO
Joan Bothner, MD, CMO, Associate Dean, Clinical Affairs, Children’s Hospital Colorado
& Professor of Pediatrics, University of Colorado School of Medicine
A PROPOSED FUTURE FOR GLOBAL PEDIATRIC MEDICINE: THE EXPERIENCE OF THE
BREATHING INSTITUTE
Robin Deterding, MD, Medical Director, Breathing Institute, Children’s Hospital
Colorado & Section Head, Pediatric Pulmonary Medicine, Professor of Pediatrics,
University of Colorado School of Medicine
Mt. Yale Room
Shuttles will leave from UC Health at 5:15PM and arrive at the JW Marriott Cherry Creek around 5:40PM.
Mt. Yale Room
6:30-8:30 PM
OPPORTUNITIES FOR WESTERN HEALTH SERVICES IN CHINA
Blair Gifford, PhD, Professor of International Health Management, University of
Colorado Denver Business School
BREAK
BUSINESS DEVELOPMENT: EXPERIENCES AND STRATEGIES FOR INTERNATIONAL PATIENT
PROGRAMS
Raffaella Molteni, VP of Advisory & Consulting Services, Medpoint Health Partners
Ruthy Khawaja, President, Medpoint Health Partners
Mt. Yale Room
8:25-8:35 AM
8:35-9:15 AM
9:15-10:00 AM
10:00-10:15 AM
10:15-11:00 AM
Lobby
Mt. Yale Room
USCIPP GROUP DINNER AT PIATTI ITALIAN RESTAURANT (ADDITIONAL PAYMENT REQUIRED)
Located four blocks (about a seven minute walk) from the JW Marriott Cherry Creek. Jarrett Fowler will be in the
lobby organizing a walking group, which will leave the JW Marriott Lobby around 6:15PM.
Friday, May 1st
University of Colorado Health
Shuttles will leave from JW Marriott at 6:50AM and 7:00AM and arrive at UC Health around 7:15AM and 7:25AM.
Mt. Yale Room
LUNCH & TABLE-TOP DISCUSSIONS: INCREASING A PROGRAM’S ATTRACTIVENESS AND
Mt. Yale Room
GLOBAL COMPETITIVENESS
EMBASSY RELATIONS & DEVELOPMENT
Sam Zegas, Director, International Health Services, Boston Children's Hospital
THE VALUE OF EXHIBITING AT FOREIGN CONFERENCES
Mick Merritt, VP, Global Services, NewYork-Presbyterian
CULTURAL COMPETENCY/CULTURAL AWARENESS
Valter Aleixo, Operations Manager, Houston Methodist Global
INTERNATIONALLY COMPETITIVE PEDIATRIC CENTERS
Mary Gomez, Manager, International Patient Services, Lurie Children's Hospital
OPTIMIZATION IN THE TRIAGE PROCESS PRIOR TO PATIENT ARRIVAL
Lance Barnes, Director, International & Strategic Services Development, International Patient Services,
Indiana University Health
EFFECTIVELY MANAGING PATIENT EXPECTATIONS
Barbara Ralston, VP, International Medical Services, Stanford Health Care
MAKING YOUR INTERNATIONAL PROGRAM RELEVANT TO YOUR SENIOR LEADERS AND ORGANIZATION
Mario Pastrana, Director, International Services, Methodist Healthcare System of San Antonio
OPPORTUNITIES FOR WESTERN HEALTH SERVICES IN CHINA
Blair Gifford, PhD, Professor of International Health Management, University of Colorado Denver Business School
BUSINESS DEVELOPMENT IN THE AGE OF THE FOREIGN CORRUPT PRACTICES ACT
Paola Cieslak, Associate VP, Strategic Outreach, Rush University Medical Center
DEVELOPING AND IMPLEMENTING A SUCCESSFUL BUSINESS PLAN
Krista Stepney, Program Manager, Access Emory & Emory International
Alan Dubovsky, Director, Operations, Emory Clinic
THE IMPORTANCE OF HOSPITAL RANKINGS IN ATTRACTING INTERNATIONAL PATIENTS
Ed McCarthy, VP, Partners HealthCare International
7:15-7:35 AM
REGISTRATION (breakfast provided)
7:35-7:45 AM
WELCOME ADDRESS– UNIVERSITY OF COLORADO HEALTH
John Harney, President and CEO, University of Colorado Hospital
7:45-8:45 AM
USCIPP MEMBER BEST PRACTICES: OPERATIONS AND FINANCE
Vivian Beene, Manager, UCLA Health
Mary Gomez, Manager, International Patient Services, Lurie Children's Hospital
Mario Pastrana, Director, International Services, Methodist Healthcare System of San Antonio
8:45-9:30 AM
UNIVERSITY OF COLORADO HEALTH TOUR
9:30-10:00 AM
INTERNATIONAL PATIENT VISAS
Lareina Ockerman, Visa Specialist, Bureau of Consular Affairs, US Dept. of State
10:00-10:10 AM
BREAK
10:10-10:55 AM
USCIPP BUSINESS MEETING
Andrew Garman, PsyD, CEO, National Center for Healthcare Leadership & Executive
Director, USCIPP
Tricia Johnson, PhD, Associate Professor & Associate Chair of Research & Education,
Dept. of Health Systems Management, Rush University
Jarrett Fowler, Program Coordinator, USCIPP
ENHANCED ROLES FOR LANGUAGE INTERPRETERS
Matt Ginsberg-Jaeckle, Program Manager, Global Patient Services, Rehabilitation Institute of Chicago
11:00-Noon
10:55-11:30 AM
11:30-12:05 PM
PROVIDING TELEMEDICINE SERVICES TO FOREIGN MARKETS: LEGAL CONSIDERATIONS
Scott Edelstein, Partner, Jones Day
12:05-12:15 PM
CLOSING REMARKS
Andrew Garman, PsyD, CEO, National Center for Healthcare Leadership & Executive
Director, USCIPP
12:15 PM
BOXED LUNCHES TO GO
AIP2 Conference
Center Auditorium
Two shuttles will leave from UC Health at 12:30PM and arrive at the JW Marriott around 1:00PM. Taxis will also be available outside
UC Health (if you are registered for the hike, please take the shuttle or a taxi back to the hotel).
1:30-5:45 PM
GROUP HIKE (ADDITIONAL PAYMENT REQUIRED)
Hike shuttle will leave promptly at 1:30PM from the JW Marriott Cherry Creek.