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Solutions Sheet—Education
Like any business, educational organizations are looking for reliable ways to help
streamline the day-to-day management of their accounting and other administrative
processes. Elavon can help you manage the business side of learning. Our flexible
education payment solutions address the unique needs of the business of education and
enable your institution to offer students a variety of payment options, while accelerating
your cash flow.
Flexible payment options—You can count on Elavon to deliver processing services like
corporate purchasing cards, PIN-based debit, electronic gift cards, electronic check
service, and PC or Internet-based solutions. Also, prepaid cards can help generate new
business, make payments, and reward employees.
Proprietary in-house network—Elavon is the one source for all or your payment
processing needs. We are responsible for front-end authorizations, back-end settlement,
and all customer support functions. .
Education payment processing solutions
Credit and debit card processing
Offer students, parents, faculty, sports fans, and the public the option of paying with
Visa®, MasterCard®, American Express®, and Discover® Network (JCB®, China
UnionPay®, Diners Club International®) branded credit and debit cards at all of your
venues. Card acceptance enables access to services and speedy payment for you. Plus, by
actively promoting debit card usage to your customers, you can significantly lower your
transaction fees.
Electronic Check Service (ECS)
Significantly lower time and costs involved with check acceptance while accelerating
your cash flow with electronic imaging and processing for consumer and business
checks. Flexible verification and guarantee services can be mapped to the specific needs
of your organization.
Two versions of ECS give it the versatility to address check acceptance issues in most
environments:
Point-Of-Purchase (POP) Conversion—This process occurs in a check present/
consumer present environment. For example, ECS allows the campus bookstore or snack
bar to process checks from their walk-in customers with a greater assurance of payment.
Accounts Receivable Conversion (ARC)—ARC is used for check present/consumer
absent transactions, which are typical of many advance tuition or housing payments that
educational institutions receive. If you accept admission or class registration fees by mail,
you can use ARC to reduce your check handling costs and increase the likelihood of
payment. It’s also a great way to process ticket requests for sporting and entertainment
events.
Prepaid stored value card solutions
Electronic Gift Card (EGC)
Students enjoy giving and receiving gift cards. Sell them at the bookstore, snack shop, or
campus performing arts center. They make great promotional tools that help generate new
business when given or sold to local businesses for employee to use at sporting and
entertainment events, or as discounts toward adult learning classes.
Reporting solutions
MerchantConnect is our online reporting tool that allows you to securely monitor your
account from any Web browser at any time of day. With MerchantConnect, you can
display recent deposits, view chargebacks and retrieval requests, access customer support,
and more.
Convenience and service fee programs
Accepting credit and debit cards payments for tuition or room and board can be cost
prohibitive. Elavon offers a variety of convenience fee solutions. From programs
managed by your institution, to fee programs completely bank or processor managed. Our
solutions accommodate the MasterCard Convenience Fee program for Government and
Education, which allows for additional flexibility in setting fees by payment type. As a
significant payment processor, we work closely with the card associations on emerging
business needs related to fee-based programs and can assist you in tailoring a program
that meets your needs while also considering regulatory and compliance requirements.
Payment delivery solutions
Elavon understands that education payments acceptance needs vary greatly with each
venue. That’s why we offer a wide variety of processing solutions to meet the needs of all
environments. From your registration office to food service, book store, foundations,
sports and fitness facilities, websites and parking lots—whatever you take payments for,
count on us to deliver.
Payment terminals
Stay in compliance with the latest cardholder security standards with our broad range of
dial, Internet-enabled, and wireless terminals and peripherals.
Convenience fee terminal for education
This specialized terminal application is used to access a convenience fee charge for faceto-face MasterCard and Discover-only educational payments for tuition, related fees, and
school-maintained room and board under our processor-administered convenience fee
program.
Software and Internet products
Turn any PC with an Internet connection into a powerful processing solution for face-toface and card-not-present transactions with a choice of secure hosted and distributed
software solutions. Enable your website for e-commerce with easy integration features.
Third-party POS interfaces
Integrate processing on our platform with solutions from hundreds of POS value-added
resellers and software providers.
Electronic bill presentment and payment
Our electronic bill presentment and payment (EBPP) solutions offer the ability to
electronically present bills/invoices and accept payment in response. Our EBPP solutions
are highly flexible and configurable, meeting the need of any size biller and include the
ability to fully support the site with your branding. In addition, our solutions are
comprehensive - supporting a wide variety of payment types, occurrences, and channels and has the following benefits:
•
Proven to decrease receivables and improve cash flow
•
Payment acceptance of credit, e-check via ACH, and where
appropriate, PINless debit
•
Supports multiple payment channels including online, IVR and call
center environments
•
Bill Mail Option – email delivery of a dynamic PDF that supports
payment acceptance within the email, proven to improve consumer
adoption
•
Batch or real time accounts receivable posting and reconciliation
ensure payment information is available when it’s needed
•
Optional merchant, bank or processor managed convenience and
service fee programs help minimize or eliminate payment acceptance
expenses
Support and operations
Risk management and fraud control
Our network has built-in fraud monitoring and control features to protect your
business and your customers’ card data. A robust set of risk management and
fraud prevention tools are provided.
PCI Compliance Program
We take a comprehensive approach to help you securely manage cardholder
data and ensure compliance, while protecting your reputation and your bottom
line. That includes our PCI Compliance Program, which focuses on three key
areas:
Education—materials and information to help you understand PCI DSS
compliance
Validation—tools to help you validate and demonstrate compliance and protect
your business
Financial Protection—programs to mitigate your financial exposure should a
breach occur
Customer service and voice authorization
Customer support is there whenever you need it. A dedicated and well-trained
staff of service professionals operates a 24/7 call center for voice authorization
and client assistance.