April 2015 You’re Invited to the Why We Want You to Attend YOUR CREDIT UNION'S ANNUAL MEETING Annual Meeting We hope you will make plans to join us for New Generation’s 65th Annual Meeting! We will be sharing Did you know that as a member of New Generations Federal Credit Union, information about our progress in you own a piece of this financial institution? It is because you are an owner of 2014 as well as our plans for the our credit union that we hold an annual meeting each year that gives you an future. This will be a great opportunity to not only meet fellow members, but to also learn more about what’s going opportunity to: • Vote for volunteer candidates for our board of directors as your personal representatives in official credit union business on here at your credit union, as well as let your voice be heard. • Learn about your credit union’s progress Date: Thursday, April 23, 2015 • Let your voice be heard Time: 6:00 p.m. Doors open at 5:30 p.m. Location: Linwood Holton Elementary School Attendance at the annual meeting is a very important part of being a credit union member, and one of the biggest factors that make credit unions special when compared to banks. We understand that your schedule is very busy, especially during the week. A credit union event, particularly something that at first glance may seem We hope to see you there! unimportant, probably isn’t high on your priority list. But we cannot stress enough the importance of your attendance and the strength it brings to our credit union. Besides your ability to affect how the credit union operates, the annual meeting gives our members, employees, and volunteers (who are also members) a chance to interact, build rapport, and learn more about each other. This helps strengthen our ability to serve your and your family’s financial needs in ways no one else can. It is our hope that you can make it to our annual meeting for 2015, held on Thursday, April 23, at 6:00 p.m., at Linwood Holton Elementary School on Laburnum Avenue. In addition to the meeting, we will be celebrating our 65th anniversary of service to RVA! Please call us at (804) 359-8754 today to learn more, or stop by a branch and speak to one of our friendly employees to get your meal tickets. Attendance at the annual meeting is free, and we charge $7.00 (and require a ticket purchase) if you choose to take part in the meal that occurs immediately after the meeting. CREDIT UNION UPDATES Change of Fee Notice – Effective Wednesday, April 15, 2015, the Overdraft Fee and Non-Sufficient Funds Fee will increase from $30 to $37. A Home Loan FIT FOR YOU Looking to purchase your first home or to dig into your home’s equity? New Generations Federal Credit Union has a Home Loan that’s just right for you. We offer Home Equity Loans & First-Time Homebuyer Loans! And since your best interests are always our priority, you can rest assured that no matter which home loan you choose, we’ll be here to help ensure your needs are met each step of the way. Visit www.newgenfcu.org to learn more about our home loan options or give us a call at 804.359.8754 to speak with a friendly member service representative today. Give Your Grad a Gift They’ll Love It’s that time of year when kids, teens and young adults are getting ready for the next big chapter in life – graduation time is here! And what better way to show your grad that you’re proud than with the gift of mobile independence? With the Sprint Credit Union Member Discount, you can give your grad a gift they’ll love without breaking your bank. Sprint Credit Union Member Discount: 10% discount on select regularly priced Sprint monthly service Waived activation fee on new lines (up to $36 in savings) Waived upgrade fee (up to $36 in savings) Buy online and receive additional savings Unlimited data available on select phone plans And more! Visit www.LoveMyCreditUnion.org or visit your local Sprint store to learn more. Claim your discount with Corporate ID: NACUC_ZZM. Southside Branch Lobby Closing – As of Wednesday, April 1, 2015, the lobby of our Southside branch on Belt Boulevard will be closed to the public. The drive-thru service and ATM service at the Southside branch will remain available for our members and CO-OP Shared Branch members until further notice. Please let us know if you have any questions. Working Harder to Protect You Better – Beginning Tuesday, March 31, 2015, you may begin receiving calls from an automated assistant attempting to verify recent activity on your debit and/or ATM cards with New Generations Federal Credit Union. This is a legitimate, security-related call from New Generations. You will never be asked to share card information (such as your card number or PIN) over the phone. Please let us know if you have any questions. SECURE EMV TRANSACTIONS: The Process & Terminology EMV chip cards are a new type of credit card, specifically designed to dramatically increase cardholder security while providing cardholders with the opportunity to embrace contactless, and even mobile payment, at the point of sale (POS). EMV cards can be used to make in-store purchases, two different ways: Contact EMV – In this type of transaction, an EMV credit card is inserted into a point-of-sale terminal slot, which activates the chip and then reads the card data to authenticate the card. In order to then verify the cardholder’s identity, the terminal will either prompt the user to enter their PIN or request a signature. Contactless EMV & Mobile EMV – In a contactless EMV or Mobile EMV transaction, the EMV card or NFC-enabled smartphone is tapped or waved against the POS terminal. The credentials are then confirmed using the EMV security without the user having to wait with their card in the terminal. How do EMV cards increase security? Once contact has been made with a point-of-sale terminal, the EMV card and terminal prepare the transaction data, which includes a unique, one-time authorization code for that specific transaction. This ensures that if an EMV card is copied or compromised, the data cannot be used to make multiple transactions, making it more secure than a magnetic stripe card, which once compromised, can be used over and over for countless fraudulent transactions. We have MILLIONS to Lend! NO PAYMENTS for 90 DAYS on: LIFESTYLE LOANS for anything you’d like NEW & US E D AUTO LOANS as old as model year 2001 REFINANCED AUTO LOANS with New Generations from another lender Take advantage of this special offer today! Comi ng to you r New ration s deb ATM, it, and c redit cards later i n 2015 ! Gene National Credit Union Youth Month™ April 1-30, 2015 This April, New Generations Federal Credit Union will be celebrating National Credit Union Youth Month by helping our young members get Wild about Saving! We invite you to bring your child or grandchild in to the Credit Union to join us on the great adventure of savings. We’ll guide them through the jungle of personal finance and set them on the right path to savings and financial education. LOCATIONS & HOURS Thomas J. Amiss Center (Main Branch) 1700 Robin Hood Road • Richmond, Virginia 23220 Mon., Tues., Thurs. & Fri. 9:00 a.m. – 5:00 p.m. Wed. 10:00 a.m. – 5:00 p.m. Drive-Thru: Mon. – Fri. 8:00 a.m. – 6:00 p.m. Sat. 9:00 a.m. – 12:00 p.m. City Hall Branch 900 East Broad Street, 16th Floor Richmond, Virginia 23219 Mon., Tues., Thurs. & Fri. 9:00 a.m. – 5:00 p.m. Wed. 10:30 a.m. – 5:00 p.m. Chesterfield Branch 801 Branchway Road • Richmond, Virginia 23236 Mon., Tues., Thurs. & Fri. 9:00 a.m. – 5:00 p.m. Wed. 10:30 a.m. – 5:00 p.m. Drive-Thru: Mon. – Fri. 8:00 a.m. – 6:00 p.m. Sat. 9:00 a.m. – 12:00 p.m. Holiday Closings Memorial Day Monday, May 25 Independence Day Saturday, July 4 John Marshall High School (JMHS) Branch Student-Run Branch 4225 Old Brook Road • Richmond, Virginia 23227 Available only to students and faculty of JMHS Southside Branch 141 E. Belt Boulevard • Richmond, Virginia 23224 Drive-Thru: Mon. – Thurs. 8:00 a.m. – 5:00 p.m. Fri. 8:00 a.m. – 6:00 p.m. • Sat. 9:00 a.m. – 12:00 p.m. East District Center ATM 701 N. 25th Street • Richmond, Virginia 23223 ATM only at this location; does not accept deposits. Hanover Medical Park ATMs 8220 Meadowbridge Road Celebrate with a VISA Gift Card! From moms, to dads, to your new grads, VISA Mechanicsville, Virginia 23116 MOB I outside ATM; accepts deposits MOB II inside ATM; does not accept deposits Short Pump Town Center ATM 11800 West Broad Street • Richmond, VA 23233 ATM located outside of Guest Services office on first level. ATM only at this location; does not accept deposits New Generations is a member of: gift cards are the perfect gift for everyone on your list. Purchase them right here at New Generations FCU and get your shopping done while you do your banking! Visit www.allco-op.org and www.cu24.com/ATMLocator to find the nearest branch or ATM location to you – no matter where in the world you happen to be, there’s a good chance we have your needs covered! www.newgenfcu.org For the Member Information Center, call 804.359.8754, option 4 Mon. – Fri. 8:00 a.m. – 6:00 p.m.
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