1. family and parenting
2. eldercare

NORTH HAVEN NEWS
Autumn 2015
>
In this issue:
• Laurie’s
story
• From our GM
• From our Chair
• From the News Room
- Memory Trees 2014
- Caring Connections with Farmers
- Quips & Tips with
Annabelle White
- The Girls’ Club
- Young Talent
• Compassionate
communities that
work together
• Start a Conversation
• Meet our Board
• Staff profile
- Elizabeth Lee
• Coming Events
• Grants
• We really appreciate
your help
• We welcome
• We farewell
Laurie’s Story
Laurie’s bright eyes and his
whole persona simply light
up as he recalls a life packed
to the brim, from the time
he was a young nipper of
about six, the oldest of four
children to his now 78 years
‘young’. Fondly recalling his
life’s memories that range
from gold prospecting in
Australia and finding the
beautiful gold nugget that
Barbara, his wife wears
today, to deer stalking and
hunting, commercial eel
fishing and diving all around
New Zealand.
Our Vision:
One of Laurie’s strongest
memories as a thirteen
year old (who was playing
hooky from school no
doubt), was of his keenness
to be involved in shipping
operations. His enthusiasm
backfired when his desire
to go for a ride on the SS
Onewa, an old steamship
that travelled the rounds
of the Hauraki Gulf islands,
found him in the engine
room scuttling coal into the
burners to earn his passage,
while paid employees took
a break to savour some light
refreshments – all without
the Captains knowledge !
Compassionate
Communities that
work together,
supporting people
to live and die
well.
As Laurie, Barbara and I
sat chatting over a coffee
on one of the first wet
days in Northland this year,
stories of Laurie’s survival
and escapades unfolded
that were both extremely
humbling and evidence to a
huge life lived with the care
of others in mind.
About three years ago Laurie
and Barbara made the move
from Houhora in the Far
North, leaving behind their
much loved boat and the
tropical climate, to start the
next chapter in their lives of
Whangarei.
Laurie had aspirations of
joining the local bowling
club and had organised
his ‘whites’ ready for the
challenge. “Our life’s plans
changed in a flash when
we returned from a trip to
Thailand,” explained Barbara.
On returning home Laurie
was struck by a mystery
virus and fell ill very fast.
“We were shocked, explained
Barbara, “we had life all
planned and this changed
our course dramatically”.
“Now we take each day as
it comes,” she says. “Laurie
loves a yarn and looks
forward to the visits and
contact with the Medical
Outreach team (a team
of clinical nurse specialists
from Whangarei base
hospital). We’ve got to
know the ‘Hospice team’
well too, and the nurses and
social work teams will often
pop in to see how we are
doing and to assess Laurie’s
needs,” says Barbara.
my own interests,” says
Barbara. “I go to the gym
and my gardening groups
and over the past few
years I have taken part in a
hospice support group with
other women in the same
situation. We enjoy getting
together, to learn from and
to lean on each other, as we
are all travelling the same
road at different speeds.
More recently we have
pulled together a group of
women who meet casually
at the Town Basin on the
last Tuesday of the month
at 2pm. We call ourselves
the ‘2 o’clock group’, and
anyone is welcome to join
us. It really is great to share
experiences and to learn
from others who have gone
places where we are yet to
go.”
Laurie insists that getting
‘organised’ is crucial and
that his planning is now
complete - but I would really
love another dive and a few
crays,” he chuckles.
One of the monthly
highlights for Laurie is
being able to pick up and
drive his mate Chris to the
Thanks Laurie for sharing
Menzone, part of the Living
your very ‘rich life’ stories.
Well Programme at Hospice.
He carefully chooses a
selection of DVDs for the
lads’ to pick from at the
“It takes generosity to
gathering and is a great
discover the whole through
support person himself to
this group on every occasion, others. If you realize you
are only a violin, you can
sharing stories, laughs and
open yourself up to the
life experiences.
“I am fortunate that
Laurie insists that I get
out and keep involved in
the community and with
world by playing your role
in the concert.”
Jacques Yves Cousteau
www.northhavenhospice.org.nz
> From
our GM
Towards the end of last year we spent some time reviewing
our vision and following input from a range of internal and
external stakeholders we developed a vision that reflects our
philosophy of engaging with, and supporting our community.
Over the coming years our new vision, ‘Compassionate
communities that work together, supporting people to live
and die well’, will evolve and we look forward to working
with our community during this journey to share stories of
compassionate end of life care.
Welcome to this
Autumn edition
of North Haven
News.
It has been a busy few months and it is always important to
ground ourselves by focussing on the people who are part
of our continuing story – the patients and their families who
access our service, our paid staff and volunteers who provide
such skilled and compassionate care, and the people in our
community who continue to support us in so many ways. In
this newsletter we will share some people stories … the story
of Laurie and the care he has been receiving, the story of
one of our staff members, and recent fundraising events that
absolutely rely on the people who give so generously of their
time as well as those who provide financial support.
It was with great sadness that we farewelled a former staff
member, Liz Carr in March. Liz was one of North Haven
Hospice’s original staff members, working with us for
more than 20 years, and she has left an indelible legacy. Liz
provided counselling for many patients and families over the
years, she was a highly regarded and much loved friend and
colleague, and she was an innovative and creative thinker
who established programmes such as our biography service
and Living Well Programme. We will miss you Liz.
Leonie Gallaher
General Manager
> From our Board Chair
What a caring community we are part of.
It is with deep gratitude that we thank
the Hon Phil Heatley, former MP and
Patron of North Haven Hospice for his
service over the years. Phil retired from
politics in 2014 and also from his role as
Patron to move on to fresh challenges
and opportunities in the private
sector. Stepping into the role as our
new Patron is our former Board Chair,
Murray Lints. Murray is well known
and respected in our community and
brings with him a wealth of community
connections, wisdom and knowledge
after having being involved in North
Haven Hospice operations for
many years.
I am constantly in awe of the caring
community we are part of. The
contribution each one of us is able
to make and the values we live by lay
a stronger foundation making our
community a better place to live.
I was greatly humbled recently to
be invited to thank not only the
organisers, but also the wonderful
community who attended the annual
Opera in the Garden event, An Air of
Romance. This very special event was
supported by a large crowd of over 800
guests who gathered at the beautiful
Kennaway’s property in Glenbervie.
Community support of this magnitude
resulted in the event organisers being
able to make a very generous donation
of $4,000 to Hospice again this year.
The values North Haven Hospice
embodies are always evident in
the compassionate day to day
care of patients and their families.
Our dedicated staff members and
volunteers who so willingly give of their
time to support events like the recent,
‘Relay for Life’ outside of their work and
personal commitments, is
testament to the values they uphold.
In her wisdom, Mother Teresa once
said, “Never be so busy as NOT to
think of others,” and Brian McGill, “No
time is better spent than that spent in
service of your fellow man.”
What great philosophies to live by.
Fay Colthurst
Board Chair
OUR VALUES
Integrity
Tu Tangata
2 / Autumn 2015
Respect
Whakaute
Compassion
Aroha
Excellence
Te Hiranga
Teamwork
Mahitahi
Stewardship
Kaitiakitanga
Quality Care with a Community Heart
From the
News Room
Memory Trees 2014
Girls’ Club 2015
An amazing total of $20,632.50 was
donated by our community over the two
week Memory Tree campaign late last year.
To the many volunteers who gave of their
time to support us and the businesses who
provided us with great spaces at such a busy
time of the year- a huge thank you. To Morris
& Morris who supported us again this year
with one dollar for every two dollars raisedyou are simply the best. We would also like
to acknowledge our very special residents
and the team at Merrivale Rest Home &
Retirement Village who also ‘grew’ their
own stunning Memory Tree and generously
donated the proceeds to Hospice.
The Girls’
Club are
on the
road again
preparing
for the
biennial
House
Tour which
raises funds
for North
Haven
Hospice.
Please mark your calendars for the event
this year on 7-8 November. Tickets will be
available later in the year. To signal your
interest you can e-mail your name to Girls’
Club member Pam Head at pamhead57@
gmail.com. The tour will be the fourth in
the series of House Tours and will include a
Fete at the Regent Anglican Church Hall.
Caring Connections with Farmers
Young Talent
A huge thanks to the supportive team at Farmers
who raised $6,810.68 for North Haven Hospice from
donations at their Tree of Remembrance and through
sales of Tom Beverage’s CD – Christmas Is.
Hospices around New Zealand have benefited by
more than $610,000 which has been donated to
hospice services throughout the country as a result
of the newly established relationship with Farmers
Trading Company called, ‘Caring Connections in Our
Community’. In the four weeks leading up to
Christmas each of the 56 Farmers stores hosted a
Tree of Remembrance and asked customers to make
a donation to support their local hospice service.
Leonie receiving the cheque
from Farmers Acting Store
Manager Reulen Edwards
WITH
ANNABELLE WHITE
Annabelle with Jamie
Rosemergy,MC
Pumpkin soup will never be the same again
for those who attended this great night out
with Annabelle White on 6 March. Annabelle shared
her wit and cooking tips until there was not a dry eye
in the stadium. A special thanks to Rodney Chang at
Pak’N Save who sponsored our annual fundraising
event, to Media works, Absolute Caterers and Toll
Stadium for their support and the many businesses in
town and our wonderful MC Jamie Rosemergy who
took control of a great audience of women !
‘
Seen at work in
the photo is Ben,
our new ‘Havenly
Masterchef’. In the
school holidays
Ben was assisted
by Maureen, one
of our dedicated
cooks, to turn the
kitchen at Hospice
into a Patisserie
producing fruit
flans, muffins,
marble cake and
apple pie !
If you love Roald
Dahl you have a
friend in another
of our very
special young
volunteers,
Katherine, who
is 8 years old.
She loves to
record stories for patients, has a special
listening post in our IPU and will come and
read to our patients.
What a treasure!
3
2015 Autumn / 3
www.northhavenhospice.org.nz
> Compassionate communities that work together..
What do we mean when we talk of
compassionate communities ?
Compassionate communities that
work together, supporting people
to live and die well!
Our new organisational vision,
captures North Haven Hospice’s
commitment to continue to work
closely within our community- to
support people to think a little
differently about death, to encourage
people to plan ahead, talk with
others and then to offer practical
support within the community to
those facing the end of life.
A small change in our attitude
toward death can make a big
difference to how we live and choose
to support others.
Barbara, the wife of ‘our’ Laurie
who is featured in our cover story,
is testament to the willing souls in
our community who step up to share
their experiences, show empathy
towards others and provide ongoing
ways to support others, both in and
at the end of life. Barbara’s ‘2 o’clock’
group binds together a very special
team of women who are all facing
new challenges in their lives and
provide compassion, understanding
and companionship at a time when
they most need it.
At hospice we hear stories and
witness many acts of kindness in our
community every day. We see true
compassion at work around us and
the tireless support provided by our
many volunteers.
What often goes unnoticed, is the
care and kindness shown towards
the end of life by individuals’ or
families’ wider community support
> Start a
Conversation
networks – the friendly neighbour,
a supportive local organisation,
close friends and work colleagues.
What we do know is that when
communities ‘pull together’ in
support of one of their members,
they begin to create the foundation
of a ‘legacy of care’ into the futurecontributing to the building of a
compassionate community.
Being able to talk about death and
dying and to discuss our preferences
for end of life care, is at the heart of
growing a better understanding with
those closest to us. Living well, aging
well, grieving well and dying well
and the many discussions about how
to do this are challenges for us all,
regardless of age, now and into the
future.
honesty and inclusiveness
caring communities
people helping people NORTH HAVEN HOSPICE
vision community resilience & leadership
paddling the waka together & in the same direction
it’s not easy to talk about planning for your future and end-of-life
care, but it is important. Advance Care Planning is a process of
thinking, talking and planning for future end of life care.
work together relationships
of warmth and acceptance
For more information visit
www.advancecareplanning.org.nz
VISION hospice being part of the community
working with & alongside communities compassionate
shared responsibility and accountability
connectedness at many levels
together
VISION
HOSPICE walking alongside & being there for each other
vision
compassionate communities that work
together supporting people to live and die well
hapori aroha e mahi tahi ki te tautokoi te iwi
ki ora me te mate pai
kotahitanga
supporting transparency in words and actions
de-mystifying & normalising death, dying, grief & loss
tika, pono & aroha
wairua tolerance & understanding VISION
treasuring whanau togetherness and co-operative working
community ownership
Valuing and learning from each other
supporting people participation and collaboration communities
respect & acknowledgement raising awareness & giving choice
being responsive & intentional
LIVE & DIE WELL
He Tangata He Tangata
4 / Autumn 2015
Let's talk about
He Tangata
Living Every Moment
Fay is the recently appointed Chair of the North Haven
Hospice Board. She was born and educated in Auckland
and is married to Frank. They have four children, eleven
grandchildren and one great granddaughter. Fay’s
husband was a Stock Agent before his retirement, and
as a result they have been involved with the farming
communities of Paeroa, Kaikohe and Whangarei over
many years. Fay has been extensively involved on a
number of local committees and in support groups
having lived in Whangarei since 1970 - forty one of these
years at Ruatangata on their 40 acre block. She has
also been an Appointed Justice of the Peace since 1982
and a Judicial Justice since 1984. Over the past sixteen
years, Fay has also been a volunteer in the Inpatient Unit
at Hospice and very involved in operations as a Board
member. In her spare time Fay enjoys reading and music.
Jim Kilpatrick
Jim was born in Gisborne and graduated with an LLB in 1975 from
Victoria University of Wellington. He is married to Megan and has
three adult children. Jim has been a Board member since 2004, and
is currently Chair of the North Haven Hospice Endowment Trust,
Director of WRMK Lawyers, Whangarei and is involved extensively
in the community. His other interests include viticulture, kayaking
and tramping.
Henk Ooesterbroek
Henk is a semiretired boat builder
and marine engineer
originally from
Holland. He and his
wife arrived in 1971
and owned their own
company for 25 years
in steel boatbuilding,
steel construction
and stainless
fabrication. Henk was involved in establishing
the Healthy Hikurangi Trust and chaired the
project group for four years. He has been
volunteering at the Hospice shop in Whangarei
for the past three and a half years as a Team
Leader. Henk’s aim is to support the work of
Hospice both as a volunteer and also by serving
on the Board.
Gladys
Glavish
Gladys began
her early career
days training
as a nurse and
then after
the birth of
her children, she grew a new career as a
seamstress and children’s wear designer.
In 1989 she began working in real estate,
gaining a Diploma in Real Estate and
becoming an Associate member of the
Real Estate Institute of NZ (AREINZ).
Her affiliation with Hospice began with
fundraising in the 1990’s and nine years ago
Gladys became a Board member.
> MEET OUR BOARD
Fay Colthurst
5
2015 Autumn / 5
www.northhavenhospice.org.nz
Pamela Head
Pamela (Pam) Head is a new North Haven Hospice Board member, having recently
retired as Executive Officer at St. Francis Xavier Catholic School- a position she held for
31 years. Pamela is married to Bruce, and has two adult sons and three grandchildren
living in Sydney.
Pamela is extensively involved in her local community as a Funeral and Marriage
Celebrant and has completed Macro and Micro Counselling papers and Grief
Counselling Papers. She is well known in the Whangarei community and brings a
wealth of experience and passion to her new role.
Madeleine
Armstrong
Madeleine’s life work has
been based on ‘getting the
job done’, leadership in
schools, managing change
in educational settings,
building relationships and
working collaboratively.
She has been living in Whangarei since 2003 and
was Principal of Pompallier College from 2003-2009.
Madeleine was then a Leadership & Management
Facilitator at Team Solutions and a Student Achievement
Practitioner at the Ministry of Education from 20112013. She believes strongly in the dignity of each person
and respect for life in all its stages.
Andy Smith
Andy is a business man in
Whangarei and the owner of
Décor Frame & Heat. He has
served two previous terms
as a Board member and
started working as a hospice
volunteer eleven years
ago - both in the Inpatient
Unit and community. Andy is
married to Varina and has two
step daughters and a son.
Loek
Hennefeld
Geoff King
Geoff has been a North
Haven Hospice Board
Member since 1995 and
was the Chair of the
Board from 1998 -1999.
Due to work, professional
and family commitments
Geoff resigned from the
role of Chair in 1999.
Geoff has been a practising architect in Whangarei
for 28 years and is currently Director of Design group
Architects h + k Ltd.
In 1994 he designed the new North Haven Hospice
and also subsequent alterations over the years. As a
Board member Geoff has been able to provide advice
about buildings and properties owned by North Haven
Hospice as well as providing best business practice
advice. Geoff is married with three adult sons.
6 / Autumn 2015
Loek is currently away
cycling – more of his
adventures in our next
newsletter.
Graham Withers
Graham represents
Pehiaweri Marae in an ex
officio role on our Board.
We are inextricably linked
to and supported by our
local iwi and have had a
longstanding relationship
with Pehiaweri marae.
Quality Care with a Community Heart
Staff
Profile
Quality & Safety Manager - Elizabeth Lee
Elizabeth Lee, nee Grogan was born
in Auckland, she’s a Westie at heart,
spent her teenage years and early
career in Tauranga and moved in 1980
to Northland. She came for the job at
the health board based in Whangarei
but has stayed because she loves the
people, the place, the laid back kind of
lifestyle and the closeness to family in
Auckland. Along the way she gained an
Aussie husband thanks to the Marsden
Point refinery expansion, moved out
to Ruakaka and has been working at
hospice since February 2006 in the
quality management role.
She’s a nurse by background and had
many years of experience working
in management positions and
independently in quality improvement
before joining the team at North
Haven, a role she describes as full
of challenge and satisfaction for
the twilight of her career. Elizabeth
works with the team at hospice and
other external agencies to ensure the
safety and high quality of services for
patients and families, employees and
volunteers, visitors and contractors.
Right now she’s working on ways to
get more involvement from consumers
in planning and evaluation of our
services.
Elizabeth says the thing she loves most
about hospice is that it’s a values based
organisation, the values are in the
hearts of the team, on the walls and in
the very fabric of the work here. Quite
simply, it’s a privilege to work here
with the team – she might not get to
see many patients and whanau but she
knows her work makes a difference to
their care and support.
COMING EVENTS
Hospice Awareness Week 18 – 24 May 2015
& Annual Street Appeal Friday 22 May
Hospice & Community
Working Together..
People helping people to
live and die well
We thank the
following organisations
for their recent Grants
out
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to plan fo
helping usgifting a legacy
future byg a bequest ?
or leavin
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Cann
If you
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please con Giving Coordinato
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P
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ou
•
•
•
•
•
Pub Charity
NZ Post
St Joans Trust
AK Franks
Hine Rangi Trust
•
•
•
•
Oxford Sports Trust
Dragon Community Trust
LW Nelson Trust
Lotteries Grants Boards
7
2015 Autumn / 7
Living Every Moment
We welcome
Over the past six months the following RN’s
have joined our nursing team
• Vicky Thompson
• Sue Grocott
• Rachel Stocker
Both Vicky and Sue have previously worked
for North Haven – welcome back!
Dr Matt Woollett joined the medical team in
December for a period of 12 months while Dr
Clare Terwiel is on leave.
Dr Sue Ward joined the team in February
and will be working one day per week.
In January we welcomed Maria Wikaire to the
Quality Team in the role of administration
support.
We farewell
We bid a fond farewell to:
RN Judy Bowden who left us in December after
many years of service in the Community Team.
Our Funding & Grants Administrator Sarah
Miln, and Health Care Worker Victoria Ioffik
both left in the month of March to pursue
other careers.
Thanks Terry
& Rita
at Alpha
Antennas
We really appreciate
your help
Our community helps us
in so many ways. A very
special thank you for your
help over the past few
months:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Pak’N Save Whangarei
Mediaworks and Radiolive
Absolute Catering
Toll Stadium
Morris & Morris Funerals
Steve Taylor Tyres
Kevin Gray Panelbeaters
The Flower Shed
Bunnings
Sutherland Security
Northern Districts Security
Harcourts
Jeff Oliver Print
Jenn Lovatt & Glenda Armingers’ Garden
party team
• Thanks to the many
businesses, groups and
individuals who continue to
support us and the many
individuals who regularly
donate their time and
money.
National
Sponsors
We are now ‘wired to the world’
at Hospice and the Whangarei shop thanks to
Terry and Rita Adams from Alpha Antennas.
Terry, a local expert in the installation and
servicing of satellite and UHF/FM aerials and
cabling got us ‘connected’ at Hospice and
linked all our shop TVs so that they could all
run simultaneously.
• Donate online at www.northhavenhospice.org.nz
8 /[email protected]
Autumn 2015
PATRON
Murray Lints
BOARD
MEMBERS
Fay Colthurst (Chair)
Geoff King
Jim Kilpatrick
Pam Head
Henk Oosterbroek
Gladys Glavish
Loek Henneveld
Madeleine Armstrong
Andy Smith
Graham Withers
(Ex Officio)
Accountant
Gina Tarasiewicz
CONTACT US
General Manager
Leonie Gallaher
Medical Director
Dr Warrick Jones
Fundraising and
Communications
Manager
Karen Sandoy
Volunteer Services
Manager
Jane Scripps
Finance and
Administration
Manager
Shirley Ruka
Ph. 09 437 3355
24a Takahe Street
Whangarei 0112
PO Box 7050
Tikipunga
Whangarei 0144