Aareal Welcome So glad you could join us 2 So glad you could join us | We would like to help you on your way So glad you could join us | We would like to help you on your way We would like to help you on your way ”The first step is always the hardest“ – so people say. With this brochure we would like to prove this saying wrong and help you settle in quickly and easily at Aareal Bank and in Wiesbaden. Since the information on the following pages is intended for all our new employees, some of you might already be familiar with some aspects. Please bear in mind that what may seem obvious to you can be of real help to your colleagues from places like the United States or Spain. The amount and variety of information in this brochure ensures that there will be something helpful for everyone. We wish you a successful start. 3 4 So glad you could join us | 14 good reasons to read on 5 So glad you could join us | Your employment contract | When you arrive 14 good reasons to read on 1. Your employment contract 5 9. Your good health ! 16 2. When you arrive 5 10. Wiesbaden 16 3. Your first day at work 6 Onboarding, Human Resources 4. Your workplace in the bank General information 16 Culture, going out, cinema 18 11. Mainz 19 12. Frankfurt / Main 20 7 7 Coffee, smoking 8 Office supplies, phone calls 8 13. Surrounding area 21 Meals 9 Rheingau, Rheinhessen 21 Nahe Valley 22 Vending machines, IT hotline, Intranet 10 Continuing education 10 Parking, travel expenses 11 Works Council (Betriebsrat) 11 14. More advice and support Imprint 12 6. Have you sorted out accommodation? 12 Finding an apartment, telephone 12 Television/GEZ, utilities 13 7. Getting around 14 Bus, train 14 Airport 15 8. Official matters You have already taken the most important step: we have received your signed employment contract. Please submit any missing documents as soon as possible – but no later than on your first day at work. 6 Entering the building, flexible working hours 5. Health insurance 1. Your employment contract 15 Citizens’ Advice Bureau (Bürgerbüro) 15 Public Order Office (Ordnungsamt) 15 Tax Office (Finanzamt) 16 22 22 2. When you arrive We have provided an online map to make it easier for you to find your way around Wiesbaden. It also helps you to find us easily (”www.aareal-bank.com/company/contact“). So you have arrived 6 So glad you could join us | When you arrive | Your first day at work So glad you could join us | Your workplace in the bank If you are moving into one of the bank’s apartments, at first please go to the bank, at Paulinenstrasse 15. There, in accordance with the agreement, you can pick up the key that has been left for you at the reception desk – or during weekends with the security personnel. A separate letter will provide you with further information. 4. Your workplace in the bank 3. Your first day at work Entering the building The employee entrance is located at the side of the building next to the canopied main entrance and is accessible via the external stairs. A lot will be happening on your first day at work. One very important event will be ”onboarding“ – that’s what we call the reception for all our new colleagues. We meet at the bank’s main entrance at the front of the building. Onboarding In the first part of onboarding, you will get to know employees from various divisions and Human Resources, along with other colleagues, who are also just starting their new jobs. Afterwards, you will go to your division, where you will meet your new colleagues and be introduced to your new workplace. Human Resources The Human Resources division has already told you about the original documents you have to bring. Information, e. g. about the bank’s General Works Agreements, corporate pension plan, compensation and appraisal system, and compliance regulations is available on the Intranet at ”Career and Social Affairs“. You are kindly requested to shortly process the online training to the German Equal Treatment Act which you can also find here (at ”Aareal Academy/E-Learning“). You will certainly have some questions during the first few days. This chapter should help you to cope with both everyday and special matters at Paulinenstrasse 15. If you have any other questions, the Human Resources division or your HR consultant will be happy to help you. Activate the revolving door by holding the blue-patterned Aareal chip card briefly in front of the reader (at waist height in front of the entrance). If your chip card does not work for any reason, you can, of course, enter the bank through the main entrance at the front of the building. Flexible working hours If you work within the flexitime programme, you have to register your working time every day. The card reader is just to the right behind the revolving door. Activate the reading mode by pressing the green arrow on the display, then hold your chip card in front of the reader. The device beeps to confirm your registration. It also displays the balance on your flexitime account and your remaining annual vacation entitlement. In the morning and again in the afternoon, please press ”Kommen“ (arrive /check in) when you are entering or ”Gehen“ (leave /check out) when you are leaving. This also applies for the beginning and the end of your lunch break. Additional information about this device can be found on the bank’s Intranet at ”Services / ESS-MSS-Kartenterminals / Bedienungsanleitung Zeiterfassungs-Terminals (Wiesbaden)“ (only available in German). 7 8 So glad you could join us | Your workplace in the bank 9 So glad you could join us | Your workplace in the bank Under the national collective labour agreement, employees work 39 hours per week. More information on flexible working hours can be found in the bank’s General Works Agreement that is currently in force. Coffee There is a coffee vending machine resp. a hot water device on every second floor. Help yourself using your Aareal chip card, onto which you must load credit in advance. If the card is empty, it can be recharged at a special machine on the ground floor, where the vending machines are located. Smoking Please be aware that the complete premises of Aareal Bank are a nosmoking zone. In case you can not do without smoking, kindly use the designated areas outside the buildings. These areas are also mapped on the site plan which you can find on the Intranet. Office supplies If you need office supplies, you can order them through the divisional office which will deliver the supplies to you. To prevent long-distance calls by unauthorised persons (e. g. to aunts in America), please lock your telephone at the end of the day by pressing the button ”Ausloggen“. Phone calls For telephone equipment kindly contact the division ORG which is the coordinator for the telephone system. Meals You can have lunch in the canteen between 11:45 a. m. and 1:45 p. m. Currently, if you decide to opt into the scheme, presently € 55. 00 is deducted for lunches from your salary each month – also, if you are sick or on vacation. When making phone calls, please note the following rules: For business calls within the bank, dial the extension directly. For outside calls, dial ”0“ for an outside line. For personal phone calls, you have to enter your personal code number which you will receive with your telephone – please keep it secret. You can have free of charge calls within the German fixed network as well as D1 mobile phone network. Any costs for calls abroad to numbers of the value-added services as well as to other mobile phone networks will be deducted from your salary. An additional reader for registering work time is located directly in front of the entrance to the canteen. If you are participating in the flexitime programme, sign out before lunch and sign in again after lunch. Between 7:45 a. m. and 10:00 a. m., you can have breakfast in the canteen (please use the work-time reader) or buy sandwiches to carry out. You have to pay for breakfast directly in the canteen with your chip card. Communication is important to us 10 So glad you could join us | Your workplace in the bank So glad you could join us | Your workplace in the bank Vending machines The blue-patterned Aareal Chip card can also be used to operate the numerous vending machines for drinks, food or confectionary, which are located on the ground floor. development as well as the respective contact persons for the individual topics. IT hotline If you have problems with the PC at your workstation, the user hotline (# 3333) will assist you. In case you only reach the answering machine, please do not let it scare you off: the hotline’s experts usually call back within 20 minutes. Parking You can apply for a parking space. You can find detailed information about the allocation of our head office’s parking space in our General Works Agreement on the Intranet. The user hotline will help you with the following problems: • purchase of new hardware (if different from the standard PC) • purchase of new software (if different from the standard PC) • e rror messages produced by Windows • e rror messages produced by desktop applications • i nternet • administration of authorisations (SAP, network) Intranet The bank has an Intranet (”http://compass.intranet.aareal.org“). It gives you access to various items of news about Aareal Bank and to documents such as the current credit manual. It also covers interesting topics from the various divisions, such as: Continuing education Go on the Intranet (”Job & More/Aareal Academy – Corporate University“) to see what the company has to offer in terms of seminars and language training. On the Intranet of Aareal Bank you can find under ”Career and Social Affairs“ the topic ”Aareal Academy – Coporate University“. Here you can find up-to-date information on all activities concerning employee Just look into it, it’s always worth it. A fee of currently € 35.00 will be automatically deducted from your salary each month. Any further costs will be paid by the bank. The parking ticket allows parking from 6 a. m. to 8 p. m. If you are parking outside of these hours, additional charges are incurred, which the bank will not cover. You can apply for parking through Ms Gruhn (# 2583) in the division Organisation. Travel expenses After completing a business trip, you have to submit your travel expenses. The settlement of the expenses is based upon the Bank’s travel rules, which are available on the Intranet. Please take the travel rules into con sideration when planning your trip. Works Council (Betriebsrat) As the name implies, you can expect help and advice from the Works Council (Betriebsrat) whose members can be contacted in case you have any questions. Information on the members of the Works Council and their tasks and functions are available on the Intranet at ”Career and Social Affairs/ Betriebsrat“ (only available in German). 11 12 So glad you could join us | Health insurance | Have you sorted out accommodation? 5. Health insurance If you do not have health insurance yet, you might find a suitable plan on the Internet. The current rates can be found at ”www.krankenkasseninfo.de“ or ”www.bkk.de“. 13 So glad you could join us | Have you sorted out accommodation? The monthly costs vary according to the provider. You are increasingly offered flat rates for telephone, internet and other services. Information on the providers and their conditions is best found on the Internet. Television (GEZ) You can request a cable connection through Kabel Deutschland: 0800-6649403. 6. Have you sorted out accommodation? As in other countries, renting an apartment in Germany follows its own laws and customs. We would like to help you prepare for the most important steps. To enjoy television and radio with a clear conscience (i.e. legally), you must register with the Radio and TV licence fee collecting agency (Gebühreneinzugszentrale GEZ), which collects the statutory fees. The necessary documents are available on the Internet (”www.gez.de“), or can be requested by mail (GEZ, 50656 Cologne), or by telephone 0185-99950100. Finding an apartment Rental apartments can normally be found in the classified ads section of the local newspaper or on the Internet, where landlords and real-estate agents place notices. The fee for both radio and television is currently about € 17.98 per month; radio only costs just over € 5.76 per month. Renting directly from a landlord is free of brokerage. Renting from a realestate agent usually requires a one-off fee of two or two and a half months’ rent. When signing a rental contract, the tenant normally must pay an (interest-bearing) deposit of up to three months’ rent (excluding heating). This deposit is normally paid by bank transfer rather than in cash. The classified ads are published on Saturdays and Wednesdays in the Wies badener Kurier/Tagblatt, tel.: 0611-355311, and daily on the Internet: Utilities If you take over electricity, gas and /or water supply or you want to sign up as a new customer, if you have questions about your account, or www.immobilien.rhein-main-presse.de www.city-residence.de www.immobilienscout24.de Telephone If there is no telephone line in your apartment, you can request it at various providers. One possibility is the free of charge hotline of Deutsche Telekom: 0800-3355222. All fees at a glance 14 So glad you could join us | Have you sorted out accommodation? | Getting around if you would like to receive information on various payment terms, please contact: ESWE Energie Direkt Center (Customer Services), Kirchgasse 54, 65183 Wiesbaden, Mon - Fri 9:00 a. m. - 6:00 p. m., telephone: 7802275. 7. Getting around Even though Wiesbaden is a very nice place to be – sometimes, you just have to get away. See below for how to do so quickly and efficiently using public transport: Bus Bus schedules are available at the Tourist Information Office, at kiosks and at the Utilities offices. Train Train schedules for the Deutsche Bahn are available on the Intranet at ”Services / Dienstreisen“ (only available in German). So glad you could join us | Getting around | Official matters Airport The airport is easy to reach by train. If you are in a hurry we recommend taking a taxi for about € 30.00. Please contact Taxi Herzog: 0177-3753750 (it is best to negotiate the price in advance). 8. Official matters As when looking for an apartment, there are rules to be followed in other areas of everyday life as well. If you have to arrange official formalities during your time in Wiesbaden, please contact: Citizen’s Advice Bureau (Bürgerbüro) You can find assistance at the Citizen’s Advice Bureau (Bürgerbüro), Dotzheimer Strasse 6-8, telephone: 0611- 313344. Kindly ask in advance by phone for the actual business hours or inquire them at the virtual townhall at ”www.wiesbaden.de / Rathaus / Ämter und Dienstleistungen / Bürgerbüro“ (only available in German). Public Order Office (Ordnungsamt) This office registers or removes your address when you move into or out of the city and records changes of address if you move within the city. It also issues and replaces payroll tax cards. Ordnungsamt, Europaviertel, Alcide-de-Gasperi-Strasse 2, telephone: 0611- 313333, E-mail: ”[email protected]“ Business hours: Mon + Fri 8 a. m. - noon, Wed 8 a. m. - 6 p. m. How to take off once you have arrived The Residents and Integration Services (Einwohner- und Integrations behörde) are also responsible for domestic and foreign residents. It is located in Alcide-de-Gasperi-Strasse 1-3, telephone: 0611- 312112, E-mail: ”[email protected]“. 15 16 So glad you could join us | Official matters | Your good health! | Wiesbaden 17 So glad you could join us | Wiesbaden Tax office (Finanzamt) The purpose of tax offices is the same everywhere, therefore further explanations are unnecessary. Wiesbaden’s tax offices (Finanzamt I and II) are located at: Dostojewskistrasse 8, 65187 Wiesbaden, telephone: 0611- 8130 E-mail: ”[email protected]“, ”[email protected]“ 9. Your good health! Wiesbaden has a number of hospitals. In case of an emergency, you can contact the Wiesbaden Emergency Medical Centre at the AsklepiosPaulinen-Klinik, Geisenheimer Strasse 10, 65197 Wiesbaden, telephone: 0611- 8470, or the fire brigade: 112. After all this practical advice, we would like to give you a first impression of your new surroundings by introducing to you the larger cities and other attractive destinations in your vicinity. 10. Wiesbaden Wiesbaden lies in the basin between the Taunus Mountains and the Rhine. Here, the Romans built the Limes wall to protect themselves from the Teutons. They also built spacious bath houses to enjoy the area’s warm springs. The Alemanni put an end to the fun and also conquered the hastily built ”Heidemauer“ (heathen wall), whose remains can be seen near the ”Römertor“ in Wiesbaden. Wiesbaden was granted city rights in 1393, but did not participate in the Rhenish urban culture or the creative influence of the archbishops of Mainz. Wiesbaden remained rural until the end of the 18th century, although the spa culture lived on. Wiesbaden did not gain much significance until 1744, when the princes of Nassau moved their seat of government to Wiesbaden-Biebrich. In 1806, Wiesbaden became the capital of the newly created duchy and, as a result, the city gained a more prestigious standing. A classic city center was built between Schwalbacherstrasse, Wilhelmstrasse, Taunusstrasse, Röderstrasse and Friedrichstrasse. Prussia took over Wiesbaden in 1866. Emperor Wilhelm II, in particular, supported the city’s development, as the Kurhaus (spa house), the train station, the museum, and the state library testify. After World War II, Wiesbaden became the capital of the state government of Hesse. Today, it hosts the state offices, the Federal Statistical Office, the Federal Criminal Investigation Agency, insurance companies, banks, and Go and enjoy yourself 18 So glad you could join us | Wiesbaden trade associations. Chemical, cement, and mechanical engineering com panies are located in Amöneburg, Kastel and Kostheim. These suburbs, on the right bank of the Rhine River, used to belong to Mainz. The main attractions in Wiesbaden include Wilhelmstrasse, the Kurpark (spa gardens), the Kurhaus, the state theatre and the entire pedestrian area where the city hall and the Hessian State Parliament are located. Culture Wiesbaden has a large selection of cultural programmes. The Kurhaus and the Hessian state theatre offer a varied and broad repertoire. For further information please contact the Wiesbaden Tourist Information Office, telephone: 0611- 172 99 30. More information regarding current events can be found at ”www.wiesbaden.de/ tourismus“. Going out Wiesbaden has a vibrant café and bar scene. Especially the pedestrian area of the city center, but also other parts of the city offer something to suit everyone’s taste. The numerous guides, available at every wellstocked newsstand or bookshop, are very helpful. Cinema The city has a number of cinemas, some of which are listed below: Thalia / Hollywood Thalia-Passage, Kirchgasse 72, telephone: 0611-1600 - 444 (Movies in the original English version are shown every Tuesday starting at 6 p. m.) Arkaden am Ring Bleichstrasse 45/47, telephone: 0611-1600 -222 Apollo / Atelier / Alpha / Beta / Gamma Moritzstrasse 6, telephone: 0611-1600-333 Caligari FilmBühne Marktplatz 9, telephone: 0611-31-5050 So glad you could join us | Mainz 11. Mainz Mainz, which will celebrate its 2050th anniversary in a few years, is the capital of Rhineland-Palatinate. Following the Celtic settlements, the Romans took advantage of the favourable location: the Roman military commander of Upper Germany (Germania Superior) established his head quarters here. Craftsmen, merchants, Rhine sailors, and retired legionaries settled below the fortified camp. Located at the crossroads of trade routes, Mainz developed into a flourish ing city. Mainz was already an archbishopric in the 8th century. Starting in the 10th century, the archbishop of Mainz automatically became deputy chancellor of the German Empire and in the 13th century, elector as well. Its citizens were granted rights of self-government and city freedom. Mainz led the Rhenish League of Cities, beginning in 1254. The most famous resident of Mainz was probably Johannes Gutenberg, who created the Gutenberg Bible, the first printed book in the world using movable type printing, in 1455. Mainz was occupied several times during the Thirty Years War. The elector’s residence experienced a new upswing during the subsequent baroque period, which ended with the Napoleonic Wars. Mainz became part of the Grand Duchy of Hesse-Darmstadt and, after the Second World War, the state of Rhineland-Palatinate. The areas on the right bank of the Rhine were transferred to Wiesbaden. Today, Mainz is an interesting urban center, university town and media city. Despite the devastating destruction in the Second World War, the city boasts many historical buildings, such as the palace (Schloss), St. Martins Cathedral, and the Gutenberg Museum. 19 20 So glad you could join us | Frankfurt/Main 12. Frankfurt / Main Frankfurt / Main offers outstanding attractions. The city is the largest traffic hub in Germany. The Autobahn (highways) A5 and A3 intersect at the Frankfurter Kreuz, next to Frankfurt Airport. From here, the city train (S-Bahn) can take you to Germany’s largest railroad station in eleven minutes. So glad you could join us | Frankfurt/Main | The surrounding area Frankfurt was almost completely destroyed during the Second World War. But there are still some attractions, such as the Goethe House and Museum, the reconstructed Old Opera House (Alte Oper), and the Römerberg with its Imperial Hall (Kaisersaal) and reconstructed medieval facades. There are plans for further reconstruction of the structures in the Old Town, directly after the Römerberg development. Frankfurt is Germany’s commercial center, with more than 400 banks, about 60 consulates and the European Central Bank. Nevertheless, the 1200-year-old city has never been a capital or a royal residence. Trade and commerce, banks and the merchants who served them, made the city famous. Frankfurt received trade fair privileges back in 1240. Imperial coronations took place at the Imperial Cathedral (Kaiserdom) starting in 1562. The German National Assembly met in St. Paul’s Church (Paulskirche) in 1848/49. Frankfurt’s city centre offers a lot of shopping opportunities between Opernplatz, Hauptwache, Eschenheimer Tor, the main railroad station (Hauptbahnhof), and the zoo. There are more than 20 department stores along the Zeil and the ”Fressgass“ (”food street“), which stretches to the Opernplatz. Frankfurt is well-known as a trade fair city, and the Trade Fair Tower (Messeturm) is one of the city’s landmarks. The International Automobile Fair (IAA), the Frankfurt Book Fair and the Spring and Fall Trade Fair are among the annual highlights in the exhibition center. The area is not only known for its beautiful countryside and its small, often medieval villages, but also for its vineyards. The Rheingau, Rhein hessen and the wine-growing area of Nahe, where you can buy local wines, can be seen from the Niederwald monument and from Johannis berg castle. 13. The surrounding area Rheingau Rheingau is the wine-growing region between Wicker and Hochheim (both on the Main river) and Wiesbaden and Lorch. Around 3 per cent of German wine is grown here on just 3,000 hectares. The most common wine grown here is Riesling, along with Spätburgunder red wine. Goethe preferred wines from Winkel (from the Brentano vineyard). According to historical records, he was able to consume up to two liters during a visit. At Aareal Bank, we join forces Rheinhessen Rheinhessen is located on the opposite side of the Rhine and is Germany’s largest wine-growing region, with about 25 percent of the country’s total wine-growing land. It stretches from Worms to Bingen. The grapes grown 21 22 So glad you could join us | The surrounding area | More advice and support here include the well-known Riesling, Müller-Thurgau, Silvaner and new varieties, such as Huxel, Scheurebe (Riesling and Silvaner) and Ortega. Nierstein is particularly famous. The area belongs to Rhineland-Palatinate, and the confusion caused by its name dates from the Napoleonic Wars, when the Congress of Vienna assigned Mainz and its hinterland to the Grand Duchy of Hesse. Nahe Valley Less famous is the Nahe wine-growing region, which has 5 percent of Germany’s wine-growing land. It is located between Bingen, Bad Kreuznach and Kirn. Despite its small size, its Riesling, Müller-Thurgau and Silvaner wines are very popular. 14. More advice and support We hope that our brochure has helped to give you an initial impression of the Bank and of Wiesbaden and the surrounding area. If you have any comments or further questions, please contact Human Resources at any time. We look forward to hearing from you. Imprint Copy tuning: Gros & Weiss Kommunikation Design /Layout: S/COMPANY · Die Markenagentur GmbH, Fulda Production: Druckerei Chmielorz GmbH, Wiesbaden-Nordenstadt 23 Aareal Bank AG Human Resources Paulinenstrasse 15 65189 Wiesbaden, Germany 03 / 2013 Phone: +49 611 348 2334 Fax: +49 611 348 2570 E-mail: [email protected] www.aareal-bank.com
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