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Company:
OGIO International Inc.
Location:
Corporate Offices - Bluffdale, Utah
Position:
Client Service Specialist – Golf Division
Reports To:
Customer Service manager
Company Description
OGIO is an innovative designer and marketer of sport and lifestyle products that creates the desire and excites the
customers to want to wear OGIO products as part of their adrenaline driven lifestyle. At OGIO, you will find a unique
corporate culture; we work hard, have fun, and enjoy the freedom to truly express ourselves. We take pride in providing
innovation and performance to our customers. We are proud to wear and recommend our brand and constantly driven to
provide industry leading innovation in every product category we participate in.
Position Objective
OGIO is searching for a candidate that loves a challenge and thrives on creating efficient and accurate results. The Client
Service Specialist - Golf is a key component of the Golf Division. This position will be responsible for supporting assigned
territory and developing professional relationships with clients and staff. Qualified candidate must be accurate, golf
knowledgeable, responsive and personable.
Responsibilities include:

Order Entry & Management
o Ensures all customer orders & projections are accurately entered and updated as necessary for each
customer.
o Ensures correct sales programs and product pricing are on all orders.
o Handles special orders for embroidery and tournaments.
o Issues return authorizations and processes account warranty issues.

Answers phone calls and responds to emails from clients.

Develops a thorough understanding of golf account market, sales programs and OGIO product.

Provides on-line chat support for ogio.com.

Establishes strong relationships with golf buyers, strategic accounts and green grass accounts.

Responsible for daily communications with independent sales force and internal sales management.

Other duties as assigned. Responsibilities are subject to change in order to keep up with new or expanding
business needs.
Qualifications
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Bachelor Degree preferred with 2+ years’ experience in a customer service role.
Strong communication skills and ability to interface at all levels of business via written & verbal
communication.
Proactive & Reliable individual that also works well with teams.
High degree of proficiency with Microsoft Office applications. (Email, Word, Excel, PowerPoint)
Oracle experience will also aid in candidacy for position.
Ability to handle multiple projects, while being self-motivated and proven experience to work
independently and as a team.
High energy, passion, and incredible drive to succeed.
Reports directly to customer service manager with dotted line to Golf sales management.
COMPANY CONTACT INFORMATION
OGIO INTERNATIONAL INC.
Jennifer Stephens, Human Resource Manager/Customer Service Manager
14926 S Pony Express Road
Bluffdale, UT 84065
(801) 619-4100
[email protected]
www.ogio.com