ArLyne Diamond, Ph.D.
ArLyne Diamond, Ph.D. Diamond Associates,
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From not taking complaints seriously enough
Are we now taking some of them too
seriously?
ArLyne Diamond, Ph.D. Diamond Associates,
ArLyne Diamond, Ph.D. Diamond Associates,
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Signal switches
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Family first
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Drink or stay sober
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Appropriate Dress
ArLyne Diamond, Ph.D. Diamond Associates,
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Management Style
Women in the Workplace
Generational and Cultural Differences
Use of abstract words
Not being face-to-face
Gender differences in acceptable behavior
Pressure – time – deliverables – etc.
ArLyne Diamond, Ph.D. Diamond Associates,
Going along to get along
ArLyne Diamond, Ph.D. Diamond Associates,
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Believe – or stay neutral?
Interview or Interrogate
Judge and Jury?
Bring the parties together
Sanctions (could include termination)
Handshake resolutions (mediation)
The rest of the team or staff
ArLyne Diamond, Ph.D. Diamond Associates,
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Arbitration
Conciliation
Mediation
- playing judge and jury
- keeping them separate
- bringing them together
In arbitration – you make the decision
In conciliation & mediation – you help them
make the decision themselves.
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ArLyne Diamond, Ph.D. Diamond Associates,
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1: “How’s your sex life?” This is stagewhispered across the room by a man towards
one of his women friends.
2: A brilliant talented engineer is rude to all
people, especially women – and he likes to
work by sitting on the floor, sometimes
yelling out, “Hey woman, get me…..”
ArLyne Diamond, Ph.D. Diamond Associates,
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3: People working in a series of cubicles have
one person whose job requires him to be on
the telephone a great deal of the time. He is
very loud, making it difficult for a cube
neighbor to concentrate on her work.
4: A petite woman reports feeling demeaned
because two men helped her walk down a
corridor by lifting her by her elbows.
ArLyne Diamond, Ph.D. Diamond Associates,
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5: A very religious man refuses to sign the
newest policy manual because it is
demanding that he “respect” all people,
including some gay people in his
organization. He is willing to sign that he will
be courteous, but his religion doesn’t allow
him to respect.
6: Group of men accused of “leering” at a
woman report they were merely admiring.
ArLyne Diamond, Ph.D. Diamond Associates,
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An employee complains that his boss is
picking on him – treating him differently from
the way others in an equal position are being
treated. The employee is valued, considered
to be honest and hard-working. He has
never complained before.
The boss in question is the Senior VP and is
highly respected. He is one of the founders
of the organization and a personal friend of
the CEOs.
ArLyne Diamond, Ph.D. Diamond Associates,
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You are the HR person assigned to a small
manufacturing/shipping group of people –
who have worked together for years. They
are rude, crude, lewd and loud.
Yet, they are friendly and get their work done
in an effective manner.
One day, one of the group, a woman, has a
falling out with the others and complains that
her co-workers are using foul language,
making it a hostile work environment.
ArLyne Diamond, Ph.D. Diamond Associates,
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Your sales manager returns from an overseas
trip, having successfully negotiated a huge
contract for the company.
Someone reports to you that the sales
manager has both bribed and received bribes
from his counter-part in the other country.
If true, you might have to inform your CEO to
negate the contract – which the company
really needs.
ArLyne Diamond, Ph.D. Diamond Associates,
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3567 Benton St. #315, Santa Clara, CA 95051
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Phone: 408-554-0110
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E-mail: [email protected]
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Website: http://diamondassociates.net
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LinkedIn:
www.linkedin.com/arlynediamondconsultant
ArLyne Diamond, Ph.D. Diamond Associates,