The international exhibition and conference for parcel, postal and express logistics in the Asia-Pacific region 13 - 14 MAY 2015 SUNTEC, SINGAPORE ‘bringing the whole industry together’ www.parcel-expo.com DELIVERING PRODUCTIVITY, INNOVATION AND SERVICES FOR THE POSTAL, EXPRESS AND COURIER INDUSTRIES PARCEL-EXPO Asia Pacific will open its doors on 1314 May 2015 in Singapore, welcoming delegates and visitors from national postal operators, express and parcel delivery companies, couriers, e-fulfillment providers, retailers and online sellers from across the Asia-Pacific region and worldwide. Following on from the great success of last year’s conference and exhibition in Hong Kong, this year’s event will again bring together all the leading players in the industry to debate the latest issues and e-commerce trends, form business relationships and discover new innovations. The Asia-Pacific region is now taking center stage in the globalization of the e-commerce market, and this has led to continued growth and opportunity in the courier, express and parcel (CEP) market. New cross-border trade supply chains between Asia and Europe, Africa and South America and within Asia itself will create great business opportunities for the CEP market, e-tailers and consumers. Along with the opportunities arising from the booming growth of global e-commerce come challenges. E-commerce is an area where changes in demographics and consumer behavior could have significant impact on logistics providers. Courier, express and parcel companies will need to develop new strategies to remain competitive in a fast-moving, growing and crowded global marketplace. PARCEL-EXPO Asia Pacific will provide a platform for discussion between some of the leading players in the industry about the opportunities and challenges faced in the region. The exhibition will present the very latest innovations, ideas and solutions that have been designed to increase productivity, improve customer experience and provide a competitive advantage in this growing global market. With delegates and visitors from more than 50 countries worldwide expected to attend the two-day event, over 60 leading international speakers taking part in the conference, and brand-new innovation and technology in the exhibition hall, PARCEL-EXPO Asia Pacific will be the industry event of the year. CONFERENCE RATES Full conference pass – two days = US$1,295 Your conference pass includes: Open access to all conference sessions. Access to the exhibition hall, morning coffee, refreshment breaks and lunches. Also included: a place at the drinks reception, and access to conference presentations after the event (subject to individual speaker permission). OPENING TIMES Conference 13 May 09:00 - 17:00 | 14 May 09:30 - 17:00 Exhibition 13 May 10:00 - 18:00 | 14 May 10:00 - 17:00 BE INSPIRED AT PARCEL-EXPO 2015 Why visit PARCEL-EXPO Asia Pacific 2015 in Singapore? It’s simple: attending the expo means that you’ll stay ahead with the latest industry innovations, have the latest technology at your fingertips and the most effective future strategy for your business to succeed. 13 - 14 MAY 2015 SINGAPORE PARCEL-EXPO Asia Pacific Conference DAY 1 SESSIONS WEDNESDAY 13 MAY E-FULFILLMENT AND SUPPLY CHAIN FORUM POSTAL OPERATORS STRATEGY PROGRAM RETAIL & E-COMMERCE ASIA 2015 Sponsored and hosted by Supply Chain Asia DAY 2 SESSIONS THURSDAY 14 MAY LAST-MILE INNOVATIONS PARCEL HUB DEVELOPMENT AND LOGISTICS THE FUTURE OF THE PARCEL INDUSTRY – STRATEGIC PLENARY DAY 1 WEDNESDAY 13TH MAY E-FULLFILLMENT AND SUPPLY CHAIN FORUM Moderator - Gavin Macrae, group executive director corporate partnerships worldwide, Neopost, France 09:00 - How SMEs can accelerate digital commerce in Singapore/APAC Sangeetha Ranganath, vice president, eCommerce Fulfilment eCommerce, Singapore Post Ltd., Singapore Singapore and Asia Pacific is the fastest growing region in the global eCommerce landscape. Most organisations are looking for avenues to enter this high potential market in a sustainable and effective manner. Sangeetha will talk about the key characteristics of the eCommerce space in Singapore and Asia Pacific and challenges SMEs are facing today in regards to selling their products and services online. She will close her presentation with the introduction of SingPost’s new SME eCommerce solution, called ezyCommerce. 09:15 - Buying overseas from China Michael Luo, CEO, 4PX, China The presentation will offer an analysis of cross-border import, including the driving factors, the market size, the current bottleneck and solutions. 09:30 - The personal supply chain Charlie Macdonald, industry executive, Telstra, Australia Connected consumers want more from the supply chain. They’re prepared to pay a premium for a better service. They’re even willing to help co-create a supply chain that delivers value to everyone. So why aren’t they getting what they want? And what happens when you give them what All presentations will be in English they need? Our latest research paper looks at the potential of the personal supply chain to transform the relationships that retailers, manufacturers and transport organizations have with their consumers and how his new value network can create benefits for all. 09:45 - The customer value of integrating business intelligence into processes Stefan Berndt, senior product & business development manager sortation solutions, Europe & APMEA, Pitney Bowes, USA Postal organizations and CEP providers require a complex combination of technology and logistics processes. Speed, precision and accuracy are a given for any effective parcel processing system. In this session we will examine not only how automated solutions provide a platform for growth but, even more importantly, how the underlying business intelligence is the true enabler for realizing the full potential of the e-commerce market. 10:00 - Q&A 10:15 - 10:45 - Refreshment break 10:45 - Track & Trace as-a-Service for CrossBorder shipments - How we implemented the China e-commerce “highway” to Europe and Russia in 3 weeks Jaakko Elovaara, CEO, Youredi Ltd, Finland Is logistics a potential bottleneck for future e-commerce growth? Cross-border e-commerce is expanding heavily, in b2c and b2b. End-customers are expecting a trustworthy delivery for their goods. As the shipments are flowing through several parties and countries the audit trail of the packages should follow real time. Many postal and parcel operators have recently expanded their partnerships, old EDI technology has been a challenge to adapt costefficiently. Youredi Integration platform as service (iPaaS) is a proven, agile and rapid platform for all the ‘events’ from pre-advice to delivery notifications, that helps merchants and logistics operators serve the end-customers better, thus growing sales and customer satisfaction. www.parcel-expo.com 11:00 - The evolving global supply network 14:45 - Q&A Bruce Stubbs, director, industry marketing, Honeywell Scanning & Mobility, Singapore 15:00 - 15:30 - Refreshment Break The presentation will discuss the trends and forces that are changing the landscape of the global supply chain, and how focusing on workflow solutions will drive the efficiencies your operations need to remain competitive. 15:30 - Middle East and Africa – rapidly developing markets 11:15 - Building the e-commerce world of tomorrow The presentation will demonstrate how key countries in the Middle East and Africa are attractive target markets for the B2B and B2C sectors. There is a lot of investment pouring into the region from Asia, and since the region as a whole is more of an import market than an export one, from an express B2B/B2C perspective, this presents excellent opportunities for operators to take advantage of. By entering the market through the strategic airport of Dubai, operators have direct daily access to all key markets in the Middle East and Africa. Carl Hartmann, CEO & managing director, Temando, Australia Temando is one of the world leaders in intelligent fulfillment for the e-commerce and logistics industries. During this presentation Carl will outline some of the exciting new technology that is helping to address the challenges of global e-commerce. 11:30 - Q&A 11:45 - 14:00 - Lunch Moderator - Daryl Jackson, global leader, Postal + Logistics, Deloitte LLC, USA 14:00 - Digital retailing and e-fulfillment challenges Stuart Scott, solutions marketing lead, Zebra Technologies, Singapore As retailers complete for customer loyalty in an increasingly digital and connected world, one of the key differentiators is delivery. How to get products to customers where and when they want them? This has been one of the areas where physical stores have held the advantage over online stores. However, now online stores are fighting to narrow the gap by offering time-definite delivery windows that match the customer’s busy lifestyle. The Internet of Things (IoT) will offer opportunities to optimise supply chains by connecting real-time track-and-trace technologies. 14:15 - E-commerce in Europe – consumer behaviour and business opportunities Olof Källgren, market information manager, Direct Link, Sweden The presentation will cover an extensive survey of consumer e-commerce habits and business opportunities in twelve European countries. The study reveals that 240 million consumers in the surveyed European countries bought physical goods online to a value of €170bn. What products are the Europeans buying online, how do they want to pay for them and how do they want their products delivered? The presentation will answer these questions and many others that are vital for those who are contemplating a European market launch. Treve Evans, group CEO, Universal Express Group, United Arab Emirates 15:45 - Cross-border shipping: a North American perspective John Currah, global partnership development lead, Canada Post, Canada Simplifying cross-border shipping enables growth for postal administrations as well as commercial partners. 16:00 - Innovations in e-commerce deliveries Peter Winslow, vice president, Greater China, MetaPack, Hong Kong Case studies of some of the innovative ways carriers are meeting e-commerce customers’ delivery requirements from around the world. 16:15 - Exceed your future customer demands Finn Mathiassen, market unit director, Lyngsoe Systems, Denmark E-commerce drives new customer demands and expectations. Customers expect transparency throughout the delivery process, with relevant and timely status updates and options to choose delivery times and places. In this highly demanding world, differentiation from your competitors will allow you to stay ahead and succeed. Enabling high-level information and visibility throughout this process can create this competitive edge. Item-level tracking will allow you to achieve this in a cost-effective way. This presentation will discuss the use of innovative technology to support your business in unlocking the challenges surrounding last-mile fulfillment. 16:30 - Q&A DAY 1 WEDNESDAY 13TH MAY 14:30 - Synergy of e-commerce and logistics THE NEW POSTAL ECO-SYSTEM IN ASIA-PACIFIC Alex Vassiliev, advisor to CEO, SPSR Express, Russia Moderator - Derek Osborn, CEO, Whatnext4U, UK The presentation will introduce an innovative approach to e-commerce logistics, delivering solutions not parcels. How can express delivery operators help retailers expand internationally? All presentations will be in English Moderator - Bernhard Bukovc, chairman, Postal Innovation Platform an initiative of EPFL and the UPU, France 13 - 14 MAY 2015 SINGAPORE All presentations will be in English 09:00 - The ‘Global Postal Landscape Derek Osborn, CEO, Whatnext4U, UK What are the big trends and strategic challenges for the postal sector? What does this mean for the Asia-Pacific region - and what opportunities are there to innovate, develop new services, generate new revenues, deliver more value for customers and continue to reinvent the post for a new digital generation? 09:15 - Reengineering PHLPost Maria Josefina Dela Cruz, Postmaster General & CEO, Philippine Postal Corporation, Philippines Reengineering PHLPost is a collection of programs that enabled the corporation to head toward relevancy and sustainability. This presentation will lay down the initiatives of PHLPost to make the post a relevant component of the value chain in the Philippines. 09:30 - Presentation to be confirmed Charles Thompson, group general manager, Australia Post, Australia 09:45 - UPU Network – the e-commerce network Wendy Eltan, products, economics and markets coordinator, UPU - Universal Postal Union, Switzerland Cross-border e-commerce is recognized the most important sector of business development for the Post and is now one of the key strategic areas of focus for the UPU and its members. In response to the burgeoning opportunities presented by e-commerce, the UPU is helping its members to construct a truly integrated postal solution and network (referred to as ECOMPRO) to meet modern-day customer needs. 10:00 - Panel Discussion 10:15 - 10:45 - Refreshment Break INNOVATION & TRENDS SESSION 10:45 - Intelligent growth through continuous innovation Khalid Sadki, head of sales Asia Pacific, Escher Group, Ireland Escher Group is the market leader in point of service software to the postal industry. The postal industry is undergoing unprecedented changes. Global parcel delivery and e-commerce trade are powering enormous growth potential for posts. Done right, the rewards will be considerable, bringing in new revenue streams, improving customer service and extending business reach with the possible addition of alternative collection points for e-commerce deliveries and transaction services. This presentation will focus on identifying the opportunities for posts and how with the right solutions in place they can reap the benefits in offering innovative products and services to their customers across existing and new points of presence. 11:00 - How automated identification can boost tracking capabilities Lars Horsboel, sales director, logistic systems, Beumer Group, Denmark Positive growth in e-commerce places increasing demands on postal organizations to improve tracking capabilities as well as the flexibility of parcel deliveries. In a sector where companies provide increasingly sophisticated forms of delivery alternatives for e-commerce, the competitive factor is to supply the end customers with parcels wherever they want them. This could mean having more than one delivery address, which puts significant pressure on organizations to be flexible. Full automation is the key, and software needs to be used more to improve automated identification, including a high degree of tracking data for items in the logistics chain. 11:15 - Send. Receive. Connect. Meeting customer needs in a multi-channel communications environment Chris Hockey, managing director, Neopost Asia Pacific, Singapore Neopost is one of the world leaders in facilitating the development of global e-commerce. Taking examples from regional market trends and product innovation, Chris Hockey will demonstrate how the effective combination of intuitive data management and leading-edge technology can harness the potential for growth in a multi-channel world. 11:30 - How postal and logistics systems can partner in reforming economies John Knorr, CEO, Uglii Corporation Limited, Australia The Uglii Spatial Marketplace System enables all governments and businesses to buy government and business inputs using Uglii procurement processes without language barriers, with increased efficiency, greater competition to supply and reduced corruption. For governments, Uglii processes means savings and increased funds to reduce debt, to invest in infrastructure and increased investment in education. For businesses Uglii’s procurement processes mean lower costs, increased profits, higher dividends to shareholders and higher tax payments to governments without raising taxes. Postal and logistics systems can be the main drivers of these reforms while earning generous commissions while protected by Uglii’s patents. 11:45 - Panel Discussion 12:15 - 14:00 - Lunch E-COMMERCE – HOW IT CHANGES THE POSTS’ STRATEGIES 14:00 - Innovative private and postal partnerships – globalising e-commerce Tom Forbes, vice president, international, MetaPack, UK www.parcel-expo.com 14:15 - Increasing customer value through e-commerce programme manage, UPU - Universal Postal Union, Switzerland Rachael Manson, global trade lane director, New Zealand Post, New Zealand 16:30 - Panel Discussion The reinvention of traditional postal operators is intrinsically linked to the booming growth in e-commerce. So how does a postal operator increase customer value by leveraging the e-commerce opportunity? Definitions of customers are also changing, and we need to move away from the traditional operational excellence discussion to customer experience ones. 14:30 - How to make the world smaller Yue Xing, director, public affairs, Cainiao, Alibaba Group, China With strong demands from customers worldwide for XBEC, it is critical for the logistics industry to innovate on the business mode, and cooperate worldwide to adapt to the change. The presentation will share Alibaba’s observations on the latest developments of XBEC, and how its smart logistic division meets customers’ needs by leveraging the synergy of the postal world as a whole. 14:45 - Panel Discussion 15:15 - 15:45 - Refreshment Break ECOMMERCE - CUSTOMER CENTRICITY AND SUSTAINABILITY 15:45 - eCommerce - customer centricity DAY 1 WEDNESDAY 13TH MAY RETAIL & E-COMMERCE ASIA 2015 Global e-commerce sales are expected to hit US$1.5tr by the end of this year. For the first time ever, Asia Pacific will become the largest market, surpassing North America, with sales expected to reach US$525.2bn, compared to US$482.6bn in the US. That threatens traditional retailers, since Southeast Asia’s consumers are already visiting online retailers 41 times for every single visit to traditional platforms, despite obstacles such as poor retail logistics systems and limited credit card usage. This is why retailers must adopt an integrative approach to e-commerce if they aim to thrive in today’s cutthroat consumer market. As expected, online retailers, which have already gained market share on brick and mortar stores, will flourish as more and more users get Web access. The upcoming e-commerce trend in the region is mobile shopping. The growth potential for mobile shopping is significant: Asia Pacific smartphone penetration is highest in Hong Kong and Singapore at 87%, followed by Malaysia (80%), Australia (75%) and China (71%). In this event, the dialogues and panel discussions aim to discuss upcoming trends and share the challenges and opportunities that arise from the booming e-commerce industry from a logistics and last mile fulfilment point of view. Lily Loo, vice president - Group Customer Service, Singapore Post, Singapore With the transformation of Singapore Post into a regional champion for eCommerce logistics and trusted communications, we recognise the need to change the way we engage and serve the customer. We took a holistic approach to customer service, and also worked on transforming mindsets across the company. In this session, we first take a look at the impetus for postal companies to make customer centricity their core DNA in a highly competitive market and then share insights into our customer centric journey, offering very practical ideas to anyone who desires to start a similar journey. 16:00 - Asia-Pacific – the big market Bang Tam Bui, head of office and business development, Asia Pacific Post Cooperative, Singapore A Supply Chain Asia Event in collaboration with Parcel Expo 13:00 - 14:00 - Registration & Networking 14:00 - 14:10 - Welcome Presentation by Supply Chain Asia 14:10 - 14:30 - A review of the development of e-Commerce in Asia | Supply Chain Asia 14:30 - 15:30 - Industry Dialogue – Connecting the Digital Consumer Consumer 16:15 - Putting the E in e-commerce Consumers are becoming more connected through the explosion of social media and mobile devices. The impact of this phenomenon meant that brands can no longer stop the viral impact of a good and/or bad news about their products. This can have significant impacts on the sales & operations structures of brands and manufacturers, possibly causing supply chain networks to break. Panelists will discuss the challenges they faced within their organisations and how they are preparing their corporate environment against the growth of the “digitally connected consumer”. Paul Donohoe, Electronic Postal Services Moderator - Paul Lim, founder/president, Supply Asia Pacific is a major market with great diversity. This diverse region alreadyboasts the largest number of online buyers in the world. It accounts for anestimated 28 per cent of total sales of B2C e-commerce. Taking into account its huge population, there is considerable scope for further expansion. Enhancement of customer experience at the last mile delivery is critical. Initiatives have been brought up and well received. But some may still require further thoughts. All presentations will be in English 13 - 14 MAY 2015 SINGAPORE Chain Asia, Singapore Roland Chong, Senior Director, Supply Chain Initiatives , Estee Lauder Cosmetics Pte Ltd, Singapore Koh Jin Kiat, Regional Director, Supply Chain & Operations, Harley Davidson, Singapore Lynn Huang Freeman, Head of Marketing & Strategy, APAC, Honeywell Scanning & Mobility, Singapore Mirek Dabrowski, Co-Founder & Managing Director, openTrans Holding Inc., China Ingrid Sidiadinoto, Managing Director, UPS Singapore, Singapore 15:30 - 16:00 - Refreshment break 16:00 - 17:00 - Last Mile Challenges – The “Uberisation” of e-Commerce Last Mile Logistics Management UBER has changed the way people move around and connected the last mile transportation for taxi and its patron. The development of “point-to-point” drop offs may just “evolutionised” the concept of hub-and-spokes DC as well as “milk run” operations. Last mile remains a major factor to trigger the explosion of e-Commerce growth and with the technological innovation and ease of entry by new start ups, it is envision that last mile fulfillment may just change the way e-Commerce plays in the near future. Confirmed Panelists Bruce Stubbs, director, industry marketing, Honeywell Scanning & Mobility, Singapore Lim Ann Lee, Senior Vice President, Logistics Business, Singapore Post, Singapore Steve Lam, CEO, Gogo Van, Hong Kong Norm Berda, Founder/CEO, RocketUncle, Singapore Roland Martin, Vice Presidenet, Swisslog, Singapore This presentation will describe the challenges of dynamic routing and present answers to frequent questions. Should dynamic routing be limited to bringing daily changes to predefined territories or include a complete territorial redesign? How can delivery efficiency be increased and daily discrepancies between routes minimised? What are the key building blocks for dynamic routing to succeed when implementing a route-planning solution in a complex environment? 09:45 - A flexible solution to reduce the lastmile delivery cost Pierre Patry, marketing & communication director, Solystic SAS, France Since the end of 1990s, Solystic has constantly developed innovative solutions to increase the efficiency of the last-mile delivery for different postal object flows (letters, flats, and recently mixed mail) and therefore to reduce the associated costs that represent roughly 40% of the total processing cost. Due to the e-commerce increase, the high quantity of parcels requires an innovative approach to efficiently handle the delivery of postal objects to the addressee. The presentation will discuss the specific requirements and the key components of the solution to respond to these objectives. 10:00 - Find a solution for the last mile in China Ming Cui, executive director, Beijing APM Limited, China China has become one of the largest nations in the world in e-commerce; every day there are millions parcels being moved around the nation. The last mile solutions are huge challenges for all. Until recently, the most popular last mile solution was still provided by migrant farmers using all means of transportation from tricycle to horse. The 21st century has created new social issues from traffic to safety, and has added more cost in terms of human resources and management. Technology will be the answer to these challenges. Richard Chua, Managing Director, Yamato Asia, Singapore 10:15 - Q&A 16:30 - 16:50 - Closing remarks - Supply Chain Asia LAST MILE INNOVATIONS 10:30 - 11:00 - Refreshment Break Opportunities for last mile innovations – enabled by technology! DAY 2 THURSDAY 14TH MAY LAST MILE INNOVATIONS Challenges for last mile innovations – what customers are demanding! Moderator - Derek Osborn, CEO, Whatnext4U, UK 09:30 - Dynamic routing enables postal agility Philippe Aquin, account director, Giro, Canada Dynamic routing – the ability to create, sequence or rebalance routes on a daily basis – is one method for posts to stay agile when dealing with increasing volumes. 11:00 - Survival strategies in a time when e-commerce disrupts the logistics business Henrik Gedde Moos, founder, Swipbox, Denmark Three survival strategies: 1) Dig in and do nothing – hoping your other businesses will compensate for the losses in BtC; 2) Adapt – take on the challenge of the disruption, be agile and take advantage of the new opportunities; 3) Run – leave the e-commerce business and focus on B2B, hoping that no one else decides the same. Every survival strategy holds risks, opportunities and chance of survival. Only one will make you a winner in e-commerce. The paper covers how a series of innovative products bundled together in a full service solution enables large couriers to adapt to the disruption. www.parcel-expo.com 11:15 - Presentation to be confirmed Mark Bouris, chairman and executive director, TZ Limited, Australia 11:30 - Electric van in logistics – from green washing to business necessity Erick Feunteun, EV program director , Renault, France There is a natural convergence of interest between postal operators who need to operate in increasingly constrained environments in urban areas and Renault, which is the European leader in electric vehicles. With more than 55,000 electric vehicles on the road, several thousand of them in logistics operations on all continents, Renault will explain how to introduce electric vans to fleets from a very concrete standpoint. 11:45 - Q&A DAY 2 THURSDAY 14TH MAY PARCEL HUB DEVELOPMENT AND LOGISTICS 09:30 - Parcel Hub Developments - footprint optimization Shardul Kiran Trevedi, head of sales & proposal management, Siemens Postal, Parcel and Airport Logistics Ltd. , Germany As E-commerce continues to grow, the pressure of processing more items in the same timeframe becomes more challenging. Mr. Shardul Trivedi will discuss in his presentation how items are processed in a bulk flow and how to achieve a higher throughput. 09:45 - Trends and developments in the parcel and postal industry Willem Thielsch, director parcel & postal, Vanderlande, Netherlands Which trends and developments in the parcel and postal industry are changing our business and are of such impact that new developments are a necessity? This presentation answers these questions. 10:00 - Meet the challenge of e-commerce using small-parcel sortation Maurice Rochman, president, GBI Intralogistics Solutions, USA The challenge of sorting mail has changed with the advent of the internet. Letters were replaced with email, and the proliferation of e-commerce purchases put a strain on meeting small-parcel sorting demands. Mail centers were not prepared to handle this huge increase in volume. Large parcels are handled on larger sorting machines that may be inadequate for handling these smaller parcels. The addition of a high-speed small-parcel sorter will efficiently and accurately handle small parcels while adding capacity to the mail center by shifting the load from the larger package sorters. All presentations will be in English 10:15 - Your B2C gateway to China by SF Express Richard Li, vice president, Ecommerce Service BU, SF Express (Group) Co Ltd, China When online shopping from overseas became more popular for Chinese customers, it caused soaring demand for various products imported from overseas countries to end customers in China. The huge Chinese consumer market and fevered import B2C business opportunity create more critical requirements for logistic solutions. The solution must match the various features of the B2C business: professional logistic route design, strict products multisku control, efficient customs clearance, on-time domestic delivery and economical cost. As a result, the leading Chinese logistic and supply chain company, SF Express, has custom designed a new solution for inbound B2C business, called SF GLOBAL. 10:30 - Reinventing the parcel delivery network of PostNL Lars Pruijn, project manager logistic strategy, PostNL/Prime Competence, Netherlands In this age of massive transformation for posts, how to approach network design, existing infrastructure and new requirements to meet the realities and opportunities in the market? Here we follow the story of PostNL, which has embarked on a radical plan for the future of parcel deliveries in the Netherlands. 10:45 - Q&A 11:00 - 11:30 - Refreshment break 11:30 - Automating the parcel distribution center in a world of e-commerce Lars Horsbol, sales director, logistic systems, Beumer Group, Denmark Due to declining letter volumes and strong growth in parcel handling resulting from e-commerce, postal organizations are downsizing from previously high volumes of easy-to-automate items to those that are far more difficult to automate. The strong growth in e-commerce is increasing the variety of items in the parcel distribution center, putting growing pressure on the efficiency of the parcel sorting solutions. But the postal organizations are not only looking for systems that can automate the variety of items in the sorting process; they are also looking for cost-effective solutions that reduce cost per sorted item to an absolute minimum. 11:45 - E-commerce’s impact on local supplychain operation and management Koh Juay Meng, director sales, Asia, Vitronic Machine Vision, Singapore Supply-chain operation is trying to match the growth of e-commerce and ensure that customer demands for timely and accurate supply are delivered as promised. How can supply-chain alignment needs and the challenges of e-commerce that grow more quickly than physical supplychain operation of planning, sourcing, delivery and return balance this trend? Will the use of enabling technologies, such as analytics, state-of-the-art sortation systems, cameras for reading, decoding of barcodes, video coding systems and OCR improve the process and supply what’s 13 - 14 MAY 2015 SINGAPORE necessary for goods to be manufactured and shipped to customers on time? 10:10 - Know your customer (KYC) and know your payment strategy 12:00 - Big data analytic approaches to reduce operating costs Jin-Kit Koh, business development director, Payvision, Singapore Simon Dalton, business development director, Lockheed Martin, UK Logistics and parcels operators need to reduce operating expenditure to remain competitive and increase efficiency to handle increasing volumes. This presentation looks at practical approaches to big data analytics, taking an example from letter operations and showing how this can be applied to parcels and logistics to identify efficiencies in the operation and improved quality of service. 12:15 - Building bridges into the future Dr Eva Savelsberg, vice president logistics division, Inform GmbH, Germany How do you maintain the right balance between service level and cost efficiency to ensure sustainable operations in the long term? Discover how a smart software toolkit is the enabler for a company not to get trapped but to be able to build the bridge into the future. This presentation highlights the importance of not preventing the company’s future ability for agility and adaptability. 12:30 - Q&A DAY 2 THURSDAY 14TH MAY ASIA PACIFIC -CROSS-BORDER ECOMMERCE Organised by The Paypers 09:30 - The golden era of Asia-pacific e-Commerce Jin-Kit Koh, business development director, Payvision, Singapore Asia-pacific has over taken both the USA and Europe as the largest e-Commerce market. However, there are multiple growth engines in the region, and some are a lot bigger than others, whilst certain one will be very high growth due to favourable factors including demographics and geo-political changes. Overall, Asia-pacific will become bigger than USA and Europe combined. Cross-border e-Commerce is the essential growth element within all the growth engines in Asia. 09:50 - How is social media shaping the E-commerce industry Harvey Chan, PRIZM Digital, Singapore This presentation will give you an overview of current developments in China’s e-commerce market and social media and he will talk about the key platforms: Market Places (Tmall, Taobao and JD) and Social Media (Sina Weibo and Wechat). Furthermore he will talk about the upcoming trends and present a compelling case study. Commerce needs Payment to be effective. What is e-commerce in high growth Asian markets like? What do the consumers of these markets look for and are concerned about? How do these consumer’s interests affect your Payment Strategy? 10:30 - A journey to the doorstep of the Chinese consumer Wouter de Haan, B2C Europe, Singapore China’s cross-border e-commerce market is booming. After years of domestic e-commerce growth and innovation, with domestic companies raising the bar year after year, China is now also a force to be reckoned with in B2C cross-border commerce. Driven by the strong demand amongst consumers for foreign goods, and the desire of local marketplaces to facilitate the sales of foreign goods, the government has taken note and implemented new regulation that is paving the way for controlled commercial import. With the recent launch of its ‘China Inbound Service’ B2C Europe is offering sellers outside of China a smooth and easy way to get their products at the doorstep of the Chinese consumer. 10:50 - Q&A 11:00 - 11:30 - Break EUROPE - CROSS-BORDER ECOMMERCE 11:30 - Cross-border ecommerce opportunities in key European markets Jin-Kit Koh, business development director, Payvision, Singapore The Established but largely divided market in Europe is a popular choice for cross- border e-commerce. Europeans love to shop online on foreign sites. UK, Germany and France are still the top 3 attractive e-commerce countries in Europe. 11:50 - Selling into Europe requires localisation of payments methods Jin-Kit Koh, business development director, Payvision, Singapore One of the key aspects of international e-commerce is to offer consumers a user friendly shopping experience and the quickest way to achieve that is through localisation. Translation only offers part of the solution, mastering customers preferred online payment methods will enable retailers to build trust between them and their customers especially in Europe where every country has its own specificities. 12:10 - How to make your logistics part of the customer experience Wouter de Haan, B2C Europe, Singapore With domestic e-commerce reaching a mature stage, www.parcel-expo.com many European sellers are looking over the border for new opportunities. At the same time, strong brands and marketplace sellers from the US and China are expanding their presence to get a piece of the lucrative European market. However, with its 28 different countries, a multitude of languages and national regulations, Europe can be tricky territory to navigate. With 15 years of experience in the market, B2C Europe has built up all the expertise to help sellers reach European consumers, and gain market share in the main European markets. 12:30 - Q&A DAY 2 THURSDAY 14TH MAY THE FUTURE OF THE PARCEL INDUSTRY - STRATEGIC PLENARY Moderator - Paul Vogel, director, Postal and Logistics, Deloitte LLP Global Office, USA 14:00 - Future-proofing the parcel: Customer at the centre Dr Wolfgang Baier, group chief executive officer, Singapore Post Limited, Singapore The parcel business is growing exponentially and we need a brave, new approach. A paradigm shift. We need to place the customer at the centre and build an integrated e-commerce ecosystem around customer needs. The challenge presented by the global mail decline is an opportunity to refocus on the customer more than ever. This means we need to build, and constantly refine, our technologies, geographic footprints and digital platforms. All the services we innovate need to have the customer – not the parcel – at the centre. 14:15 - Fulfilling the potential of the last mile Dr Arne Jeroschewski, vice president business development, DHL eCommerce, Singapore Any delivery provider wishing to be sustainably successful will need to realise that last-mile fulfillment will be key to success. The future is in the opportunities arising from the Asian e-commerce market, and providers will need to meet merchants’ and consumers’ expectations, providing full coverage with regard to services and value chain to ensure best-in-class e-commerce logistics services. 14:30 - Exciting strategy changes in the UPU Murray Buchanan, director of regulation, Economics and Markets, UPU - Universal Postal Union, Switzerland The UPU strategy points the way towards 2020 for the global postal network- innovation is a prerequisite for the future of the postal sector; integration of networks products and services is key to building a seamless postal network; postal services are drivers for inclusive and sustainable development. How will the UPU strategy meet the demands of the changing global environment and deliver a postal world in which the sector’s unique ability to include populations, economic actors and regions is fully recognised and exploited by governments, postal operators and international organisations? 14:45 - Defend and expand – driving postal growth Dr Herbert-Michael Zapf, CEO and president, International Post Corporation, Belgium As traditional mail volumes are further declining, posts are increasingly relying on e-commerce as a key driver for growth. Two-thirds of e-commerce sales already have an international dimension; by 2020, cross-border e-commerce is set to increase by 75%, with increasing flows from and to Asia. The presentation will address some of the e-commerce challenges and opportunities for posts. How will e-commerce evolve further? How can posts fully exploit the e-commerce growth potential? How can posts build on their domestic strengths to meet the global challenge? 15:00 - Investment promotion report of China’s logistics industry 2015 Chungsong Hu, consultant, Development & Research Center, China State Post Bureau, China Paul Vogel, director, Postal and Logistics, Deloitte LLP Global Office, USA 15:15 - Q&A 15:30 - 16:00 - Refreshment Break 16:00 - Global e-commerce delivery networks: issues and developments Dr Timothy John Walsh, VP corporate and regulatory affairs, Pitney Bowes Inc, UK This presentation, based on current research, will review global postal e-commerce delivery networks, including the basic UPU parcel service, EMS, European Parcels Group; Prime; KPG and Interconnect developments. Network challenges will be identified and trade facilitation issues will be identified to boost postal e-commerce traffic. 16:15 - Challenges and perspectives of parcel industry Michael Reichle, CEO, Logistics and Airport Solutions, Siemens AG, Germany Siemens Logistics and Airport Solutions is a leading supplier of sorting equipment for the CEP markets. CEO Mr. Michael Reichle will provide his view of how technology will support the ever growing need for a capacity increase by making the most of the existing sorting equipment and respecting constraints such as space and time. 16:30 - New approaches for China Crossborder E-commerce logistics Xiang Feng, president, YTO Express, China 16:45 - Q&A *This program may be subject to change NEWS IN BRIEF AFL LOGISTICS AFL Logistics Limited is an international logistics service provider with a history dating back to 2009 when it operated as a forwarding agent and logistics providers in Hong Kong and China. AFL has its own office in Shanghai as well as an agency network in all major cities in China. The company’s objective is to provide cost-effective, high-quality, flexible solutions to its customers. AFL helps a numbers of multinational and cross-border e-commerce customers enter the Chinese market to grow their businesses. Stand 2045 AMS AMS is Australia’s largest independent e-commerce parcel and mail distribution company. It offers a full range of domestic and international services that are all managed on its cloud-based e-track software for parcels and letters, airfreight, customs clearance, airport collection, processing and multi delivery service options to every address in Australia and New Zealand. AMS is the only company that has its own customs bonded facilities in all main states, giving its customers flexible delivery options into four entry points, thereby reducing costs and transit times. Stand 1050 BEUMER Beumer Group delivers material handling systems and sortation solutions to the postal and parcel industry all over the world. At PARCEL-EXPO Asia Pacific, Beumer Group – a global supplier of automated material handling systems with leading brands Crisplant and Beumer – will be showcasing its solutions including the Automatic Parcel Singulator specifically adapted to bulk processing of items for automatic induction to loop sorters. Designed for integration into loop sortation systems, the Singulator transforms a bulk feed of items into a single, centered stream prior to automatic induction into a loop sorter. Cyclical operation enables the Automatic Parcel Singulator to adjust the speed of the parcel flow in response DIRECT LINK Direct Link Singapore will be exhibiting its merchandise distribution solutions, which include tracked and untracked services with emphasis on quick deliveries at competitive prices. This is made possible through the company’s connectivity to the universal postal system, which it accesses from Singapore. Direct Link will also host a seminar with updates from its European E-commerce Report, presented by Olof Kallgren, PostNord mail and communication information manager. Stand 3050 Stand 4025 CROWN PLASTICS Crown Plastics will showcase its DuraSurf thin-gauge pressure-sensitive tapes and materials that ensure conveyor and sortation systems flow freely, providing reduced energy consumption, reduced maintenance costs and enhanced package flow. BIZERBA Bizerba will showcase its parcel handling services including weighing and labeling technology. The company’s CWL Eco Series captures the weight at speeds of up to 9ft/s with high resolution and high throughput. With a built-in PLC the system can also control parcel flow, and the double scale can reach throughputs beyond 10,000 parcels per hour. The DWS520 system captures dimension weight and ID data semi-automatically. Items are placed manually on the scale and the trigger of the handheld barcode reader starts the dimensioning process. Stand 3040 to changing levels of demand. The combination of sleep mode and variable-speed drives reduces energy consumption and maintenance. “Our support to the continued development of new material handling technologies is vital for parcel and postal operators to continue to sharpen their competitive edge,” explains Lars Horsboel, logistic systems sales director, Beumer Group. The self-adhesive DuraSurf products can be used where mechanical fastening is undesirable. The DuraSurf STS products also decrease friction, reducing wear and tear and allowing packages to flow more smoothly. Employing Crown Plastics’ continuous compression process, DuraSurf UHMW (Ultra High Molecular Weight) film is available in a range of thicknesses, from 0.003 inches to 0.25 inches in continuous rolls from 0.25-inch to 24-inch widths or die-cut sheets. Applications include conveyor beds and side guides and handling surfaces. Stand 3060 WELLTEC Welltec will present its Smart Locker at the expo. The unmanned solution has been developed following the expansion of the parcel delivery market, and can handle both mail and parcels. Welltec’s Smart Locker is optimized for mail and parcel acceptance at the post office; however, it is not limited to a post office application. The system applies multiple mail and parcel acceptance modules that speed up normal acceptance tasks. The solution also offers links between the locker and a smartphone. It also has automatic measurement of weight and dimension; enhanced security of information through screen protection during operation; a middleware that can be connected to each hardware module in the system. The card reader, printer, payment module, etc, can be customized, and color can be customized on request. Welltec’s Smart Locker is for indoor and outdoor use, bringing convenience and efficiency to the delivery market. Stand 3005 13 - 14 MAY 2015 SINGAPORE ENDICIA EUROSORT Eurosort, an independent developer of sorting machines based in the Netherlands, will be showcasing its single and dual split tray. Eurosort supplies innovative and ergonomically built sorting machines that use sustainable materials, are easy to maintain and safe, providing a low total cost of ownership. Every machine is modular, which means that the machine can be extended and adjusted in every way. Eurosort agents only sell through system integrators. In the Asian region the company selected DK Stoeber in Seoul and Damon in Shanghai to be its partners for sorting projects. Both companies have experience in material handling projects and can add value to Eurosort’s machines. Eurosort sorting machines have a focus on high-capacity single-item sorting. This type of sorting is used in the postal industry for small parcels. In the Netherlands Eurosort has implemented restmail sorters at the Endicia provides white-label postal shipping technologies and services that help global posts reach more businesses, small and large, domestically and internationally. Visitors will learn how the company’s solutions can help postal operators balance consumer demands with internal priorities: managing costs, streamlining operations, improving customer satisfaction, uniting disparate technologies and ensuring visibility across departments. Endicia will show how, with the right shipping technology platform, e-tailers can gain access to postal operators, rates and services that meet their individual shipping needs. Stand 2040 ESCHER main hubs of PostNL. These dual split-tray sorters handle all pieces of post that fit in the letterbox but can not be handled with an envelop sorter. The company installed a split-tray sorter for DPD in Cologne. Stand 4028 GIRO Giro will present solutions for transforming the postal industry with sustainability in mind at PARCEL-EXPO Asia Pacific 2015. The company will also showcase its latest GeoRoute software advancements and key projects. The company’s GeoRoute suite for parcel operations is a leading transformation software for adapting daily collection and delivery organizations to parcel traffic. The postal routing solution combines duty and route creation and optimization, address management, workday evaluation and postal routing GIS technology in a single solution. GeoRoute provides optimizers to increase efficiency. An integrated set of modules and functionalities supports every step, from planning and evaluating scenarios to implementing and managing them in production. With GeoRoute, parcel operators can plan optimized service territories based on historical data, and daily routes based on actual locations to be serviced, taking into consideration constraints such as closing times for Escher Group will demonstrate a range of solutions including its Counter Automation Solution, an intelligent point-of-sale solution. It delivers a range of applications including mails, retail, financial, banking and bill payment. Escher’s Enterprise Mobile solution system works across multiple platforms and facilitates deployment across enterprise and consumer devices (BYOD). It supports click and collect, financial services, collection on delivery, ticketing and retail. Escher Group’s core message-based technology, Riposte, will also be on show. Stand 2035 GBI INTRALOGISTICS SOLUTIONS business customers. The software also enables organizations to evaluate virtually limitless simulation scenarios for cost reduction and revenue generation. For example, when operators are considering new services, they can use GeoRoute to assess the different grouping combinations required or to determine the requirement for delivery resources. The solution can carry out preparation and service-time calculations based on product quantities. Some of the world’s best-performing posts, including Canada Post, Deutsche Post DHL, Swiss Post, bpost and Royal Mail, rely on GeoRoute for large-scale postal transformation, dynamic routing and optimization. Stand 2015 GBI Intralogistics Solutions specializes in designing, implementing, managing, monitoring, streamlining, optimizing and automating material handling and information inside warehouse and distribution centers. GBI’s products include high-speed tilt tray sorters, cross-belt sorters, sliding-shoe sorters, automated storage and retrieval systems, conveyors, pick/put-to-light systems, software, controls, singulators and induction systems. The systems are designed to handle products ranging from small, lightweight polybags to larger products up to 132 lb. The company’s systems are modular and scalable. Stand 2010 GUANGZHOU JIUHENG BARCODE Guangzhou Jiuheng Barcode Co Ltd is a printing manufacturer serving the postal and logistic express industry. The company will be showcasing its range of products, which include airway bill and commercial ticket printing, label printing, envelope printing, express bag and bubble mailer printing and many other color paper printing options. Stand 3090 www.parcel-expo.com NEWS IN BRIEF NOVA POSHTA Nova Poshta International, together with its partners, provides a complex logistics solution with guaranteed transit times and full package of customs brokerage services. Inbound and outbound delivery processing includes first-mile pick-up, documentary and tracking support, customs clearance and last-mile services. The company delivers throughout Ukraine via a network of 1,500 Nova Poshta post offices or to the client’s door. The company provides a reliable logistics channel from the Asia-Pacific region to Ukraine either through an international hub in Prague (Czech Republic) or directly to the domestic hub in Kiev (Ukraine). A customs clearance license and qualified brokers team allows Nova Poshta to handle customs procedures for express shipments on the day of arrival. Stand 1010 PBT PBT provides a fully integrated service moving small, large and bulk freight items in New Zealand. The company also offers storage and distribution options, and has four business units specializing in a part of the distribution process – PBT Transport, PBT Couriers, PBT Bulk and PBT Logisitics. With 27 branches nationwide, PBT has New Zealand covered. Every year the company moves more than 13 million items. Stand 4032 PITNEY BOWES Pitney Bowes will demonstrate its manual parcel workstation, which can integrate seamlessly with any other PB sortation equipment or operate as a standalone solution. This manual workstation is the only system capable of using the Pitney Bowes Business Logic Processing (BLP) software, a key factor for successful integration into a client’s IT platform by supporting many well-known interfaces in the market, including CodX, Easy Mail, Pro Mail, K1 and Mail Alliance. Stand 2000 SF EXPRESS SF Express is well-known in China for providing logistics services to customers, including cross-border import and export. SF Global (import) offers overseas pick-up, port-to-port line-haul, customs clearance and inbound delivery. SF Mail (export) helps domestic merchants deliver their parcels to foreigners buyers. The company’s service covers the EU, the USA, Australia and Canada. Stand 3055 VITRONIC Vitronic will present a DWS (dimensioning, weighing, scanning) system for conveyable items showing 1D/2D-code reading with a highperformance line-scan camera, 3D volume measurement and an integrated scale. Besides the address information contained in barcodes or 2D codes, the weight and volume of a consignment needs to be captured in order to optimize transport capacities and enable automatic invoicing. Vitronic’s DWS systems automatically identify barcodes and 2D codes on up to six sides of packages with maximum read rates, while simultaneously determining the volume and weight with maximum precision. All data is captured in one single step and at the highest throughput speeds. The captured data is directly transmitted to the conveyor system control or host system in one data record, and stored, together with the images, in an alibi storage. This full, transparent and continually traceable database enables posts to control their process and issue invoices correctly and automatically. Vitronic also provides a comprehensive consulting, solution and service portfolio from project kickoff to completion, and beyond. The company’s experts advise on planning and implementation and provide turnkey hardware and software solutions for customers’ specific tasks. Vitronic can support clients, for example, in optimizing their existing processes or planning completely new hubs and distribution centers. Stand 3040 SIEMENS Siemens will showcase its VarioSort Twin system at PARCEL-EXPO Asia Pacific. It has two cross belts on the carrier instead of one, making one carrier perfectly suited to transporting two smaller items at a time, thereby making the best use of valuable space on the sorter and its carriers. The overall floor space consumption within the site can then be optimized accordingly. The VarioSort Twin measures 19 inches in length and 15 inches in width, and can handle up to 33 lb or 66 lb with heavy-duty package, making it suitable for most smaller items that are widely circulated in the e-commerce industry. For VarioSort Twin, engineers from Siemens Logistics and Airport Solutions integrated proven elements from the VarioSort EXB platform. One of these is an especially efficient power transmission. The power supply of the carrier is provided by an industrial standard and highly reliable bus bar system. Just every 23rd carrier needs power brushes to distribute the power to the other 22 sorter carriers via power cable connections. The system is cost efficient owing to high power efficiency (nearly 100%). It is easy to maintain, and the system is exposed to low levels of wear and tear, thus ensuring a long lifetime to secure investment costs. When service providers choose the VarioSort EXB platform, they are assured of a system that has proved its value in sorting and distribution centers. The use of sturdy components and a low-maintenance design increase the solution’s reliability. Finally, VarioSort Twin can be flexibly tailored to customers’ needs. Stand 1005 13 - 14 MAY 2015 SINGAPORE SICK At PARCEL-EXPO Asia Pacific, SICK will be presenting a comprehensive portfolio of products, systems and solutions, as well as engineering and other services for the courier, express and parcel (CEP) industry. Efficiency, globalization, sustainability, safety and transparency – these are the core themes that define the CEP industry. As one of the world’s leading providers of industrial sensors and sensor solutions, SICK works continuously to improve existing systems and develop new ones that will enable customers to master the challenges of the CEP market. SICK track-and-trace systems identify 1D and 2D codes, read RFID tags, generate image data, and determine volume and weight. The matrix-camerabased Lector 65x System, for example, offers not only dynamic focus and easy integration into clients’ networks, but also provides improved flexibility. At SICK, customers receive everything they require from a single source. They benefit from over 60 years’ experience SHENZHEN 4PX EXPRESS as well as extensive process and industry knowledge. SICK’s global presence ensures that customers always receive efficient support and service. This combination of sensor solutions and their associated services provides SICK customers with decisive advantages for the entire time that the solutions are in use. Stand 4018 ShenZhen 4PX Express will showcase its Post-link cross-border logistics product, which combines self-transportation with local postal delivery, providing registered mail and ordinary mail. 4PX Express has opened four overseas warehouses in the UK, Germany, the USA and Australia, and four domestic warehouses in Hong Kong SAR, Shenzhen, Beijing and Shanghai. In 2015, the company will have a large European network with warehouses in Italy, Spain and France, as well as in the Middle East and other countries. 4PX’s Worldwide Express subsidiary owns a large share of the market thanks to its high quality performance in delivery time, service and cost control. Stand 1000 VANDERLANDE Vanderlande will demonstrate its range of sorting systems for parcel and postal services and warehouse automation solutions at PARCEL-EXPO Asia Pacific. The company focuses on the optimization of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of clients’ operational activities and the expansion of their logistical achievements. Vanderlande’s extensive portfolio of integrated solutions – innovative systems, intelligent software and lifecycle support – results in the realization of fast, reliable and efficient automation technology. In 2014, turnover increased by 7% to €790m (US$857m). Established in 1949, Vanderlande has more than 3,300 employees, all committed to moving customers’ businesses forward at diverse locations on every continent. It has established a global reputation over the past six decades as a highly reliable partner for value-added automated material handling solutions. Stand 2025 SWIPBOX Swipbox offers a comprehensive, turnkey last-mile solution on a pay-per-parcel basis. The Swipbox is operated as an open network, used as a last-mile solution by multiple carriers including DHL Express, Bring and TNT Express, as well as customer-to-customer (C2C) shipments. The locker solution is a fully modular concept, and only 3ft of shelf space is required to facilitate a Swipbox with 21 lockers of different sizes. The locker can be extended by adding racks to the main module. Swipbox offers a full set of hotline tools and station performance-monitoring solutions to logistics providers. Customs payments can be retrieved via a smartphone application and a payment gateway. Stand 4010 TOSHIBA Toshiba will demonstrate its range of solutions for the postal and logistics industry. The company developed the world’s first letter sorting machine in the late 1960s and has gone on to become a leading provider of total solutions to the postal industry. As an Asia-based company, Toshiba’s OCR is able to process not only alphabets, but also Chinese characters and other languages such as Cyrillic. Stand 2003 www.parcel-expo.com About Singapore Situated at the bustling heart of thriving Asia, Singapore has become one of the most sought-after locations for conventions. The Lion City has developed into a global knowledge hub for the biomedical sciences, financial, medical, education, IT and communications and service sectors. Over the past few years, Singapore has been making full use of its 710km2 of land to come up with new attractions that will keep the destination fresh. Venue Suntec Singapore Convention and Exhibition Centre is a world-renowned, international venue with the perfect location, the right space, a high level of flexibility and cutting-edge technology. It is easily accessible by all means of transport. Address Suntec Singapore Convention & Exhibition Centre 1 Raffles Boulevard, Suntec City, Singapore 039593 EXHIBITING COMPANIES AFL Logistics Limited • Australasian Mail Services • Avis Logistics LLP • Beijing APM Ltd • Beumer Group • Bizerba GmbH & Co KG • Boldgates Resources Sdn Bhd • CDEK Company • Crown Plastics Xiamen Company Ltd • Cubelogic System Pty Ltd • Deep 2000 • Deloitte Services LLP • Direct Link Worldwide Distribution Pte Ltd • Dynaflex Private • Endicia • Escher Group Ltd • Etihad Airways • ETRI • EuroSort BV • Fives • GBI Data & Sorting Systems • Giro Inc • Guangzhou Jiuheng Bar Code Co Ltd • Hangzhou Dongcheng Electronic Co Ltd • HO LAO Engineering SDN. BHD. • Honeywell • Inform GmbH • Inpost • LKE GmbH • Lockheed Martin • Mega Fortris • MetaPack Limited • Neopost SA • Nova Poshta Ltd • OCS Checkweighers GmbH • Payload Asia and Logistics Insight Asia • PBT • Pitney Bowes (Asia Pacific) Pte Ltd • Prime Competence • Reach Express Network • Renault SAS • RouteSmart Technologies • SF Express • ShenZhen 4PX Information Technology Group • Shenzhen Pakpobox Technology Co Ltd • Sick AG • Siemens AG • Solystic • SPSR Express • Supply Chain Asia • Swipbox • Toshiba Corporation • Transnorm SYSTEM GmbH • Turkish Airlines Cargo • TZ Limited • U-PIC Insurance Services • Uglii Corporation Ltd • Universal Express LLC • Vanderlande Industries BV • Vitronic GmbH • Vlocker Pty Ltd • Welltec • Youredi Ltd • Zebra Technologies OFFICIAL SHOW PARTNER SPONSORS MEDIA PARTNERS For more information contact: Matthew Gunn Managing director, POST-EXPO Asia Pacific Email: [email protected] Tel: +44 1306 743744 www.parcel-expo.com
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