REQUEST FOR PROPOSALS SALT LAKE COUNTY Lead Agency for Maternal and Child Health Pay for Success Project RFP # MAY 16097 Date of Issue: April 15, 2015 Salt Lake County Mayor’s Office TABLE OF CONTENTS Part 1: Overview and Instructions 1.1 Purpose of the RFP 1.2 Pay for Success Overview 1.3 Examples of Pay for Success 1.4 Pay for Success in Salt Lake County 1.5 Low-Income Mothers and Children in Salt Lake County 1.6 Project Goals and Desired Outcomes 1.7 Requirements for Lead Agency 1.8 Deadline for Proposal Submission 1.9 Projected Schedule for the RFP Process 1.10 Pre-Proposal Conference and Intent to Reply 1.11 Question Submission Part 2: Scope of Work and Requirements 2.1 Target Population Characteristics 2.2 Interventions 2.3 Savings to the County 2.4 Scope of Work and Tasks to be Completed 2.5 Stakeholders and Roles 2.6 Contracting Process and Timeline 2.7 Payment 2.8 Insurance Requirements 2.9 Proposal Format / Submission Requirements Part 3: Response Evaluation and Notice to Proposers 3.1 Evaluation and Scoring Criteria 3.2 Written Agreement Required 3.3 Notice to Proposers 2 EXHIBIT A – Pay for Success Flow Diagram EXHIBIT B – Price & Budget Proposal EXHIBIT C – Salt Lake County Zip Code Statistics ATTACHMENT A – Proposal Cover Summary ATTACHMENT B – Request for Protected Status ATTACHMENT C – Procurement Preference System ATTACHMENT D – Environmental Compliance Practices ATTACHMENT E – Memorandum of Understanding 3 Part 1: Overview and Instructions 1.1 Purpose of the RFP Salt Lake County (the “County”) is soliciting proposals from qualified firms (“Proposer / Contractor”) to provide comprehensive services that can improve health and development outcomes for low-income mothers and their children (ages pre-natal to 5) through the context of a Pay for Success (“PFS”) project. Since 2014, the County has been developing a PFS project, the goal of which is to provide interventions to low-income mothers and their children either during pregnancy or in the first years of the child’s life. The County is interested in services that can provide measurable improvement on birth outcomes, health outcomes for the mother and child, development outcomes for the child, and/or education and employment outcomes for the mother. The services provided should be designed to meet the needs of Salt Lake County’s low-income mothers as measured against a similar group that does not receive services. The measurement of success for this project will depend on the type of services provided and outcome addressed. Through this RFP, the County will identify a lead agency (“Lead Agency”) that will work with the County and its consultant, Third Sector Capital Partners, Inc., (“Third Sector”), to finalize the service model and financing structure for the project, secure operating capital, identify additional service providers if necessary to partner with the Lead Agency and develop the performance-based contract that will memorialize the project. In the second stage, the Lead Agency and the County will execute a PFS contract with the Community Foundation of Utah (the “Foundation”) following approval of the project by the County Council. Under the PFS contract, the Lead Agency will coordinate the PFS project, manage any subcontractors, and provide direct services to the project’s participants. We currently expect the PFS contract will have a term of five years, including enrollment and evaluation of services. Please see Section 2.5 for more detail on project stakeholders. 1.2 Pay for Success Overview PFS has emerged as a mechanism for scaling effective criminal justice and social services for communities in need by changing the way that government allocates and invests its resources. PFS contracting is a new form of government social service procurement, where services are paid for only if agreed-upon-outcomes are achieved, rather than a more traditional cost-reimbursement contract. In order to bridge the payment delays inherent to PFS contracting because of the time needed to measure outcomes, PFS projects raise funding from philanthropy and commercial impact lenders to pay for project implementation as well as for some of the costs associated with designing and constructing projects. Please see Exhibit A for an illustrative diagram of a PFS project service and fund flows. Governments across the country have begun to explore the use of PFS to invest in 4 preventive social services for vulnerable populations, seeking more effective and efficient ways to meet the needs of these populations. PFS contracts typically incorporate a rigorous evaluation in order to objectively determine whether the services are achieving the intended social outcomes, and therefore whether “success payments” should be made by the government. This approach has the benefit of ensuring that public resources are only expended for demonstrated “successful outcomes.” Funders who provide upfront funding for the PFS project can be philanthropic entities, independent social investors, commercial banks, or a combination of these entities. The funders bear most or all of the risk associated with the potential that the PFS provider fails to meet the desired outcomes, resulting in non-payment by the government. In exchange for bearing this risk, the funders often receive a success payment if the desired outcomes are achieved or exceeded. The success payment typically varies depending on the level of “success” achieved by the PFS project. The PFS service provider may also receive performance incentives or success payments based on the achievement of outcomes and contract terms. 1.3 Examples of Pay for Success Several PFS projects have launched in other jurisdictions across the country addressing different issue areas, including Utah (early childhood education); Chicago, IL (early childhood education); Cuyahoga County, OH (family homelessness and foster care); New York City, NY (juvenile justice); New York State (recidivism of incarcerated young adults); and the Commonwealth of Massachusetts (juvenile justice and homelessness). For example, the Massachusetts juvenile justice PFS project, which launched in early 2014, aims to reduce recidivism and improve employment outcomes for young men emerging from justice system who are at high risk of re-offending. The PFS service provider for this project is Roca, Inc., a nonprofit that delivers an evidence-based intervention for at-risk young men, training them in job and educational readiness, and life skills. Over the course of the seven-year project, Massachusetts may make up to $27 million in success payments based on metrics demonstrating decreases in incarceration, increases in job readiness, and increases in employment attained by the young men participating in the Roca program. Massachusetts’ success payments are generally calibrated to correlate with the decrease in state expenditures as a result of improved outcomes for this population (e.g., fewer days of incarceration resulting in decreased incarceration costs). The project received $18 million in upfront financing from commercial and philanthropic funders with an additional $3.3 million in capital from deferred service fees from the service provider. 1.4 Pay for Success in Salt Lake County In 2013, Salt Lake County provided funding for the Utah High Quality Preschool PFS Project. In conjunction with the United Way of Salt Lake City, the County provided success payments for the first cohort of low-income, at-risk, 3- and 4-year olds receiving high-quality preschool. This project aimed to reduce the need for later special education and remedial services and to improve school performance. After the County and the 5 United Way provided funding for the first cohort, legislation was passed that enabled the State of Utah to commit to a payback fund for success payments for future cohorts. The County seeks to launch multiple PFS contracts to fund criminal justice and social services in the County over the next two years and to utilize PFS financing as an innovative form of upfront, non-County funding to drive desired social outcomes. The County engaged Third Sector, a nonprofit PFS advisory firm, in fall 2014 to evaluate the feasibility of various issue areas for PFS contracting, to work with the County to develop PFS projects and to engage various stakeholders. In January, Mayor Ben McAdams announced the selection of three issue areas to move forward with PFS contracting: child/maternal health, criminal justice recidivism, and homelessness. In December 2014, the County engaged the Foundation to serve as the financial and legal intermediary for the three PFS projects. In this role, the Foundation will hold and disburse funding for services and success payments for the three PFS projects and be a signatory for all PFS contracts with the Lead Agency selected for each project. The County intends to release RFPs to select Lead Agencies for all three issue areas this spring and is moving forward with developing and launching the PFS projects by early 2016. 1.5 Low-Income Mothers and Children in Salt Lake County There are 22,936 low-income families with one or more children under the age of 5 living in Salt Lake County.1,2 Data shows that low-income mothers and their children are more at risk to experience negative birth, health and development outcomes as compared to the general population, as detailed below. Birth Outcomes3 Language Development of the Child as measured by the Peabody Picture Vocabulary Test (PPVT) 4 Maternal Outcomes5 Low-income mothers are: 17.5% more likely to have a preterm birth ~11% more likely to admit newborns to a NICU Among low-income children: 50% of 3-year olds score 1 or more standard deviation below the mean. 23.2% of 3-year olds score 2 or more standard deviations below the mean. Low-income mothers are: 77.6% more likely to not have a high school diploma 1 For the purposes of this procurement, low-income is defined as income less than 185% of the Federal Poverty Line which is the income requirement for participation in WIC. 2 Data from 2009-2013 Salt Lake County 5-year Census estimate 3 State of Utah’s Pregnancy Risk Assessment Monitoring System (PRAMs) database from the years 2009-2011. 4 Data from sample of 3 year olds in Granite School District from 2012-2014 5 State of Utah’s Pregnancy Risk Assessment Monitoring System (PRAMs) database from the years 2009-2011. 6 1.6 Project Goals and Desired Outcomes The goal of this PFS project is to provide services to improve the birth, health and/or development outcomes of the County’s low-income mothers and their children. A vast amount of research shows the importance and long-term benefits of investing in the earliest years of a child’s life. This project aims to engage with a high performing intervention targeted at low-income mothers and/or their children that will help to improve the family’s health and quality of life. The County is interested in programs with a track record of success that positively impact outcomes for mothers and foster child well-being. Indicators of success may include: Birth Outcomes o Reductions in preterm births o Reductions in low-weight births o Reductions in rate of admittance to Neonatal Intensive Care Units (NICU) Parenting Outcomes o Reductions in child maltreatment and neglect o Reductions in emergency room utilization Child Development o Improvement in scores on: Peabody Picture Vocabulary Test ASQ Development Tests School Readiness Tests Maternal Outcomes o Improved educational attainment or job certification o Increase in mother’s employment/income The list above should not be considered exhaustive. If Proposer has a proven track record of affecting related outcomes, they should specify their ability to achieve those outcomes in their response. The County intends for this project to work with the efforts at the State level to break the cycle of Intergenerational Poverty (IGP). Although the County is not specifically targeting IGP families, defined by the State as families in which parents receive(d) public assistance as children and adults, the County is motivated to address the adverse outcomes and long-term financial instability of IGP children. Further, the County anticipates that data collected from this project will be of use to the State in their continued efforts to understand Intergenerational Poverty in Utah. For further details, see Utah’s Third Annual Report on Intergenerational Poverty, Welfare Dependency and the Use of Public Assistance.6 6 Report can be found at: https://jobs.utah.gov/edo/intergenerational/igp14.pdf 7 In line with the State’s policies and strategies behind the IGP report, the County is particularly interested in services that will affect the maternal outcomes listed above. Although not traditionally included in programs in the field of maternal and child health, the County recognizes the importance of financial stability in the success of a family. Therefore, the County is interested in exploring two-generation approaches that serve mothers and children in a coordinated effort. Proposers whose programs do not typically affect the maternal outcomes listed above should consider a potential partnership with services targeted at enhancing a mother’s educational attainment and earning potential. Additionally, the County is launching a place-based initiative in the Kearns Township. The County expects any PFS project in this targeted geography to work with existing services in the Kearns Township. 1.7 Requirements for Lead Agency The County requires the selected Lead Agency to be a non-profit organization capable of implementing and scaling services within the County in a one-year timeframe. If a Proposer does not currently operate within the County, the County expects a clear timeline for establishing and ramping up services within the County. Proposers must also meet all requirements outlined in this RFP. Further, the Lead Agency is expected to: Develop a targeted, evidence-based service delivery model that provides services to low-income mothers and/or their children; Provide all necessary services, or assemble and manage a team of service providers that collaborate to provide all necessary services; Cooperate with the County, the Foundation and Third Sector in raising necessary project development and implementation funding; Conduct ongoing administration, management and required reporting of the program’s path to achieve agreed-upon target outcomes; and Collect and provide predetermined data for the independent evaluator to measure program outcomes. For more details on the Scope of Work, please see Section 2.4. 1.8 Deadline for Proposal Submission Proposals must be e-mailed and received by 2:00 PM Mountain Time on Wednesday, May 27, 2015. Proposals should be submitted in PDF formats to [email protected] as further discussed in Section 2.9. No proposals will be accepted after the closing date and time. 8 1.9 Projected Schedule for the RFP Process County reserves the right to modify the following schedule at its discretion: Activity Pre-Proposal Conference Intent to Reply (optional) Proposal Due Date Committee Meeting Proposer Interviews (if necessary) Anticipated Invitation to Negotiation 1.10 Date April 29, 2015 May 13, 2015 at 5:00PM Mountain Time May 27, 2015 at 2:00PM Mountain Time Week of June 8, 2015 Week of June 15, 2015 Week of June 22, 2015 Pre-Proposal Conference and Intent to Reply Interested Proposers are invited to attend a pre-proposal meeting to discuss the project and to ask questions about this RFP. It will be held on April 29, 2015 at 11am Mountain Time for 1.5 hours. It will be onsite at the Salt Lake County offices (2001 South State Street) in the Council Committee room. If any interested Proposer would like to participate by conference phone, e-mail [email protected] for the toll free phone number and meeting room number. Proposers are encouraged to submit their questions in writing before the meeting through Bid Sync at www.bidsync.com. The meeting is for informational purposes only and is not binding. If the RFP needs to be modified or clarified, the County will issue a written addendum on Bid Sync. Interested Proposers are also invited to send an Intent to Reply to [email protected] by May 27, 2015. The Intent to Reply e-mail should include the organization name and contact information for the point person at the organization. The Intent to Reply is not required to submit a proposal, but is highly encouraged. 1.11 Question Submission Questions may be submitted through Bid Sync. Answers to the questions will be posted in Bid Sync for anyone to view. Do not contact County officers or employees, or selection committee members. Part 2: Scope of Work and Requirements 2.1 Target Population Characteristics For the purposes of this project, low-income is being defined as 185% of the Federal Poverty line, which is also the standard used by the Women Infants Children (WIC) program. The County is interested in serving children that are ages prenatal to 5 years. 9 Statistics on low-income mothers in the County:7 Characteristic Educational Attainment Income Health Insurance Age Access to Pre-Natal Care Smoking During Pregnancy WIC benefits Low-Income Mothers in Salt Lake County 31.8% did not graduate high school. 10.3% have a college degree. 60% make less than $20k per year 44.3% are on Medicaid and 17.3% have no health insurance 42.3% are 24 years old or younger 25.3% had no pre-natal care in the first trimester 16.8% smoked before pregnancy 7.6% smoked in the last trimester 57.3% of mothers receive WIC benefits Statistics on low-income children age 0-5 in the County: Characteristic Abuse and Maltreatment8 Mean PPVT Score10 Low-Income Children in Salt Lake County 7.3% of children whose parents received public assistance in 2014 but are not part of the IGP cohort are victims of abuse, maltreatment or neglect. 13% of children whose parents are in the IGP cohort are victims of abuse, maltreatment or neglect.9 50% of 3 year olds score one standard deviation or more below the mean 23% of 3 year olds score two standard deviations or more below the mean Baseline birth outcomes for low-income mothers in the County:11 Outcome Preterm Birth Low-Weight Births Infant admitted to NICU % Incidence Rate 14.8% 9.9% 15.2% For statistics about the number and percentage of low-income families with children 7 State of Utah’s Pregnancy Risk Assessment Monitoring System (PRAMs) database from the years 2009-2011. Data from Department of Human Services and Department of Workforce Services. This data is for a population that is a subset of the low-income population that is referred to in the rest of the procurement. 9 IGP cohort defined as a person who received a year of public assistance before the age of 18 and a year of public assistance after the age of 18 10 Data from sample of 3 year olds in Granite School District 11 State of Utah’s Pregnancy Risk Assessment Monitoring System (PRAMs) database from the years 2009-2011 8 10 under the age of 5 by zip code, please refer to Exhibit C. Proposers should clearly specify if their proposed services would serve the entire identified target population or a particular subset of the population based on the proposed services’ evidence base in achieving positive outcomes for a specific subset of the target population. 2.2 Interventions The County seeks to implement an intensive, evidence-based intervention that provides services to the County’s low-income mothers and children. Interventions do not need to address all outcomes listed in Section 1.6 nor should interventions be confined to those outcomes. The County will consider interventions that positively impact related outcomes. The County will prioritize responses that: Have an evidence-based track record Provide services to both mothers and children Provide educational and employment services to mothers Have provided services to similar populations Currently provide services in Salt Lake County The County is open to partnerships in which local providers implement national models. In this scenario, Proposers should provide specific details of the partnership including the scope of support from the national organization, as well as plans to maintain fidelity to the model at the local level. For the purposes of this RFP, the County is not interested in using the PFS model to expand its existing commitment to developing traditional, high-quality pre-school services. Interventions may serve mothers and children who are not considered low-income, however, the County will prioritize the outcomes of low-income mothers and children in determining success payments. 2.3 Savings to the County The County understands that a majority of the cost savings associated with healthier infants and mothers accrue to government at the State and Federal level. However, early childhood health and development are important indicators of other outcomes that are critical to the economic success and general well-being of the County.12 Further, the County realizes long-term savings from supporting healthier children when children and their families avoid high cost services such as involvement with the Department of Child and Family Services (DCFS), the criminal justice system and/or behavioral health 12 Grunewald, Rob, and Arthur J. Rolnick. "An early childhood investment with a high public return." The Regional Economist Jul (2010): 12-13. 11 services. Salt Lake County would prefer that a project demonstrate some County-level savings during the lifetime of the project, but will consider paying for outcomes as proxies of the broader community benefit that will be derived from the desired outcomes listed in section 1.6. Savings to the city, state or federal government may also be considered, as the County may pursue a partnership with one or more of those governments to contribute to success payments. 2.4 Scope of Work and Tasks to be Completed The organization selected through this RFP process will be afforded the opportunity to enter into exclusive contract negotiations with the County to serve as the Lead Agency for this project. During the negotiation process, the Lead Agency will work closely with the County to finalize the project’s service model and financing structure, secure operating capital, identify any additional service providers that will partner with the Lead Agency, and review and approve the contract(s) that will memorialize the project. Although the County does not necessarily expect the Lead Agency to provide every service needed to achieve its desired outcomes, the Lead Agency must possess the knowledge, resources, and sophistication necessary to oversee all aspects of the program and will ultimately be responsible for delivering the desired social outcomes. In the event the Lead Agency subcontracts to provide the services specified in the PFS contract, the Lead Agency retains full responsibility for contract compliance, whether the services are provided directly or by a subcontractor. Further, the Lead Agency shall, at a minimum, include provisions in its subcontract(s) that require the subcontractor(s) to comply with all applicable Federal, State and local laws and regulations and the applicable insurance and indemnification provisions. The Lead Agency must demonstrate the capacity to perform the following functions: Enter into a PFS contract with the County and the Foundation; Develop an evidence-based service model to improve the outcomes of the County’s low-income mothers and children; Provide all services or assemble and closely manage partnerships with other organizations as needed to provide these services to the target population; Conduct ongoing administration and/or management of the program to achieve the negotiated outcome(s) with a specific intervention for the target population, as described; Manage the project to change or modify the service delivery methods and service providers if needed to ensure outcomes are achieved; Collect and provide data to the independent evaluator to measure program outcomes; Provide relevant information for and participate in discussions with the Foundation and Third Sector to raise funding for the project; and Manage the overall PFS project day-to-day operations. 12 2.5 Stakeholders and Roles A. SALT LAKE COUNTY The County expects to enter into a PFS contract with the Proposer under which it will make success payments to the project if and when successful pre-determined outcomes are achieved. The County will select the Lead Agency to develop and oversee the PFS project in collaboration with Third Sector and other project stakeholders. B. THIRD SECTOR CAPITAL PARTNERS, INC. Third Sector is currently working with the County to complete a feasibility analysis and develop PFS projects in Salt Lake County. Third Sector will also lead fundraising for pre-launch project development funding and post-launch project funding. In partnership with the County, Third Sector will design the overall financial structure and develop economic modeling of the project, assist with development of the PFS contracts, and will identify and engage local and national funders that have an interest in supporting PFS projects. C. COMMUNITY FOUNDATION OF UTAH – FINANCIAL AND LEGAL INTERMEDIARY The Community Foundation of Utah will work with the County, Third Sector, and all project parties to set up the necessary accounts for this project. The Foundation will hold and disburse funding for the project in accordance with the Pay for Success contract. D. LEAD AGENCY AND SERVICE PROVIDERS As detailed in Section 2.4, the Lead Agency will oversee all aspects of service delivery and will ultimately be responsible for delivering the desired social outcomes. If necessary, the Lead Agency may subcontract with other service providers to provide specific services and/or interventions. E. FUNDERS Funders are the institutions or individuals that provide the financing necessary to provide the working capital funds for the PFS service provision. Funders may or may not expect a return of their principal along with some interest, paid out of the success payments made by the County. They accept some or all of the risk of non-payment if outcomes are not achieved. F. INDEPENDENT EVALUATORS AND POLICY INNOVATION LAB AT THE UNIVERSITY OF UTAH The Independent Evaluator will be responsible for designing the evaluation methodology and plan for the PFS project. The Independent Evaluator will also verify and validate whether the success outcome(s), for which the County will make success payments, are achieved. Evaluation support during project development will be provided through the Policy Innovation Lab at the University of Utah. 13 2.6 Contracting Process and Timeline As noted above, the organization selected through this RFP process will be afforded the opportunity to enter into exclusive contract negotiations with the County to serve as the Lead Agency for the Maternal and Child Health PFS Project. The contracting process will have two phases: Phase I – Project Construction: The selected organization will collaborate with the County and Third Sector to finalize the details of the project (e.g., services, outcomes, contracting and financing structure, evaluation process, etc.) and prepare the contractual agreement(s) memorializing the project. We anticipate this process will take approximately 6-9 months. The County Council will then approve the proposer and the project. Phase II – Contract Execution and Service Provision: After the completion of the project construction phase, the Lead Agency, the County, and the Foundation will execute a PFS contract. Service provision will begin thereafter. If identified as necessary, the Lead Agency may provide services in a pilot phase before the PFS project is fully launched. Accomplishing the goals of this RFP and the subsequent project construction process will require the coordinated efforts of multiple stakeholders. As such, a successful Proposer must demonstrate the willingness and skills necessary to collaborate effectively with other service providers, the County, potential funders, and the evaluator. There is no guarantee that contract(s) will be executed, or that any future contract extensions will be granted. 2.7 Payment PFS is a performance-based approach to contracting that is fundamentally different from traditional fee-for-service or cost-reimbursement models generally utilized in the County’s service contracts. The details of the compensation structure for the Maternal and Child Health PFS Contract will be negotiated during the project construction process (Phase I), but the County anticipates the compensation provisions of the contract will utilize the following structure: To ensure the Lead Agency and any subcontracted service providers have the working capital necessary to provide services, the Foundation (as detailed in Section 2.5) will provide the Lead Agency with working capital commensurate with the cost of service delivery; The County will make payments if and only if the specific outcomes set forth in the contract are achieved as verified by the selected Independent Evaluator; Because the third party funders bear most or all of the risk associated with the potential failure to achieve desired outcomes, the success payments made by the County will exceed the amount paid to the Lead Agency by the third party funders by an amount calibrated to provide the funders with a reasonable interest rate; and 14 The Lead Agency can also elect to bear some risk of non-success and receive performance incentives or a portion of the success payments if “success” is achieved. 2.8 Insurance Requirements Insurance will be required in the amounts listed below. A. Workers’ compensation and employer’s liability insurance as required by the State of Utah. B. Commercial general liability insurance in the minimum amount of $500,000 per occurrence with a $1,000,000 general policy aggregate. C. Professional liability insurance in the minimum amount of $1,000,000 per occurrence with a $2,000,000 annual policy aggregate limit. D. Commercial automobile liability insurance that provides coverage in the minimum amount of $100,000 per occurrence. 2.9 Proposal Format / Submission Requirements Please submit electronic copies of your proposal as described in Section 1.8. All proposals should be sent as three separate attachments with a program proposal, a budget proposal and a budget narrative. The submission should also include any separate PDFs of financial documentation as outlined in Section 3 under the “Financial Stability” criteria. The proposal should be submitted as: A. Program Proposal: Proposals must respond to the elements outlined in the Evaluation and Scoring Criteria (Section 3.1) and must also conform to the following submission requirements. The program proposals cannot be more than 30 pages, double-spaced, with size 12 Arial font. 1. Executive Summary: This section must include a summary of the key aspects of the PFS program proposed by the Proposer, the principal reasons the Proposer should be selected as the Lead Agency, and indicate the Proposer’s willingness and authority to enter into an agreement with the County and to agree to all the terms set forth. It must not exceed one page. This summary is separate from the maximum allowable number of pages. 2. Page Numbering: The program proposals must contain page numbers. 3. Table of Contents: The program proposals must contain a table of contents with references to page numbers. 4. Proposer Request for Protected Information: All documents submitted in response to this RFP will be treated as public records in accordance with GRAMA unless a claim of business confidentiality is submitted per the Request for a Protected Status. If submitting, the Request for 15 Protected Status form must be directly behind the cover summary and does not count toward the page limit. B. Budget Proposal - Budget: Submit the proposed Budget by filling out the Excel attachment and sending with the full proposal as an Excel spreadsheet. Please title the Excel file “Budget Proposal_NAME OF PROPOSER”. C. Budget Proposal - Budget Narrative: Submit the Budget Narrative as a PDF file. Budget narratives can be no longer than three pages, doublespaced, with size 12 Arial font. If you are requesting preference points, submit Attachment C as part of the budget narrative. D. Submit any financial documentation as outlined in Section 3 as separate PDFs with submission. Part 3: Response Evaluation and Notice to Proposers 3.1 Evaluation and Scoring Criteria Proposals will be evaluated, scored, and ranked on the following criteria. The program proposal is 80% of the scoring and the budget proposal, including the budget narrative, is 20%. A. Program Proposal The program proposal will be evaluated, scored, and ranked by a Selection Committee. Each member of the committee will be provided a score sheet to complete the proposal evaluation. Please submit a program proposal narrative that addresses the requests below. 25% Organizational Experience. 1) Describe the Proposer’s mission and current programs. 2) Describe the Proposer’s organizational infrastructure and management team as they relate to its capacity to serve as the Lead Agency for this project, indicating which members of the Proposer’s team will be dedicated to this project. 3) Detail prior experience in similar projects collaborating with or coordinating public and/or private entities for service delivery (include letters of reference or support in an appendix if applicable, letters will not count towards total page limit). 4) Discuss past experiences and current relationships that demonstrate the Proposer’s ability to collaborate with the County and Third Sector to obtain private financial resources in support of this project. 5) Demonstrate familiarity with the target population and the delivery of services 16 to that population either in Salt Lake County or other similar geographies. 6) Identify areas of training or capacity building necessary to successfully deliver the required services. 45% Proposed Approach. 1) Describe the components of the Proposer’s proposed PFS program model(s), including services that have the potential to meet the outcomes and objectives of this RFP. Please comment on the outcomes the County is using to define success in this project. If program has the ability to affect related outcomes not listed on this RFP, please justify the inclusion of related outcomes. Please cite existing local or other national evidence that supports the effectiveness of the proposed model(s), and its components. 2) Indicate how the proposed model is designed to best serve the target population for this project and include a logic model. Specify which subset of the target population the model would serve. If program model does not exclusively serve low-income mothers and children, provide justification of universal provision of services as well as strategies for focusing services to low-income mothers and children as much as possible. 3) Describe how the Lead Agency will scale services if services are currently being delivered to the target population in the County. If services do not exist in the County, please describe how the Lead Agency will build capacity for service delivery and implement services in the County successfully. 4) Describe how the proposed PFS program model would identify eligible participants and refer them to services. Identify any infrastructure or partnerships with County entities that would be necessary to establish referrals. 5) Identify any other public and/or private entities, including subcontractors, with which the Proposer intends to collaborate in order to execute programming. Specifically, mention potential partnerships between interventions in order to achieve both maternal and child outcomes. 6) Describe the means and methods the Proposer intends to use to pursue datadriven performance management throughout the duration of a multi-year contract as it relates to this specific RFP, and its past experience using similar means and methods. 7) Propose appropriate metrics and outcomes for assessing the success of the PFS intervention and describe how the necessary data could be acquired and used to assess the impact of the provided services. 8) Provide a projection of the anticipated level of success on selected outcomes for program participants annually for each of the five years of the project. Cite existing evidence that supports the effectiveness of the proposed intervention(s) to achieve these levels of success. 9) Identify any questions or concerns related to the County’s program goals set forth in this RFP and/or obstacles to achieving such goals, including the Proposer’s ability gaps. 10) If not previously addressed in your response, discuss your organization’s ability to comply with or address the County’s specific priorities and goals as 17 outlined in Section 2. 10% Financial Stability. Send, as separate PDFs, documentation that the organization has sufficient reserves to maintain the program and is in good financial standing, including but not limited to audited financial statements with the applicable notes and 990 filings for the last two (2) fiscal years. If Proposer cannot provide either, please provide financial statements and note the reason why statements are not audited or 990 filings are unavailable. B. Budget Proposal The Budget Proposal should include a narrative and a proposed budget for implementation and execution of the PFS project. Please see the “Budget Template” (Exhibit B) to fill out the proposed budget. Please note that the proposed budgets are not binding, but should be thoughtful and thorough. Written responses should be limited to three pages with 1.5 spacing, with 12point font and one-inch margins. Budget proposals will not count against the overall page limit. 20% Budget Proposal. Proposers should submit a pro forma PFS budget for service delivery period by completing the “Budget Template” spreadsheet provided. The first worksheet provides specific guidance on completing the pro forma budget, which should include: The full costs of service delivery and any applicable revenues; The number of individuals to be served each year; and The projected number of successful outcomes. For purposes of constructing a budget, assume the following: 1) The project will attempt to serve no fewer than 200 individuals over the five-year service delivery period. 2) Budgets cannot exceed $4,000,000 over the five-year service delivery period. In addition to the proposed budget, please provide a budget narrative that describes and explains: 1) The nature of expenses included in each category; 2) Rationale for any increases/decreases in expenses over time; 3) How the cost associated with each category was derived, including the basis for the cost estimates (e.g., costs previously incurred in the provision of the same or similar services, studies estimating the costs of provision of the same or similar services, etc.). C. Preference System 18 Salt Lake County may adjust scoring pursuant to its Preference System established by ordinance and policy. Please refer to the preference system attachment and include the preference information in the budget proposal if requesting. D. Interview, Demonstration, and Site Visit. The Selection Committee may invite Proposers for an interview, demonstration, or conduct a site visit. The purpose is clarification and verification of the written proposal. The Selection Committee may re-score the proposal after the interview, demonstration, or site visit. E. Recommended Award After the Selection Committee has completed their evaluation process, the Selection Committee will present a recommendation for award to the proper signing authority for authorization to negotiate a contract with the top-ranked Proposer. F. Debrief Meetings Debrief meetings with the selection committee members will not be allowed, however, a Proposer may discuss the RFP process with the chair/facilitator of the committee at any time. 3.2 Written Agreement Required The selected Proposer must agree to all requirements in the RFP scope of work. The County, Third Sector, the Policy Innovation Lab and the Community Foundation of Utah have entered into a nonbinding Memorandum of Understanding to memorialize roles and responsibilities in launching the PFS project. The selected Proposer must also be willing to enter into the final PFS contract with the County and the Foundation and enter into a Memorandum of Understanding, an example of which is attached to this RFP. Proposers are advised that the County is not bound by the terms of the RFP until a written PFS contract is fully executed and any activity taken on by the Proposer prior to full execution of a written agreement is done at the Proposer’s sole risk. 3.3 Notice To Proposers By submitting a proposal to this RFP, Proposer understands and agrees to the following: A. Government Records Access and Management Act (GRAMA): County is a governmental entity subject to the Utah Government Records Access and Management Act (“GRAMA”), Utah Code Ann. §§ 63G-2-101 to -901. As a result, County is required to disclose certain information and materials to the public, upon request. Generally, any document submitted to County is 19 considered a “public record” under GRAMA. Any person who provides to County a record that the person believes merits protection under subsection 63G-2305(1) or (2) must provide both: (1) a written claim of business confidentiality and (2) a concise statement of reasons supporting the claim of business confidentiality. Generally, GRAMA only protects against the disclosure of trade secrets or commercial information that could reasonably be expected to result in unfair competitive injury. For your convenience, County has provided a Business Confidentiality Request Form which is attached to this RFP as Attachment B. All documents submitted in response to this RFP will be treated as public records in accordance with GRAMA, unless a claim of business confidentiality has been properly made and approved by County. All proposed costs/pricing/fees submitted to the county are public records. An entire proposal cannot be identified as “PROTECTED,” “CONFIDENTIAL,” or “PROPRIETARY” and may be considered nonresponsive if marked as such. B. Copyrighted Material Waiver: In the event that the proposal contains copyrighted or trademarked materials, by submitting its proposal the Proposer grants the County the right to use, reproduce, and publish the copyrighted or trademark materials in any manner the County deems necessary for conducting County business and for allowing public access to the responses under GRAMA or otherwise, including but not limited to photocopying, County Intranet/Internet postings, broadcast faxing, and direct mailing. If the proposal contains materials whose copyright or trademark is held by a third party, it is the Proposer’s sole responsibility to obtain permission from that third party for the County to reproduce and publish the information. By submitting its proposal, the Proposer certifies that it owns or it has obtained all necessary approvals for the reproduction or distribution of the contents of the proposal and agrees to indemnify, protect, save and hold the County, its representatives and employees harmless from any and all claims arising from all intellectual property claims related or connected to the proposal and agrees to pay all legal fees incurred by the County in the defense of any such action. C. Restrictions On Communications: From the issue date of this solicitation until a Proposer is selected and the selection is announced, Proposers are prohibited from communications regarding this procurement with agency staff, evaluation committee members, or other associated individuals EXCEPT the Buyer overseeing this procurement. Failure to comply with this requirement may result in disqualification. D. RFP Cancellation: This RFP may be cancelled at any time prior to the execution of a written agreement if deemed in the best interests of County. This includes cancellation of the RFP after an award has been made, but prior to the execution of a written contract. Proposer is not entitled to recover any costs related to the preparation of the proposal due to cancellation of the RFP or withdrawal of an award prior to the execution of a written agreement. 20 E. Costs: Proposers bears all costs and expenses related to this RFP including, but not limited to, preparation and delivery of the proposal, attending the preproposal conference, and attending the interview. F. Licensing: All applicable federal, state, and local licenses must be acquired before the contract is entered into between County and the selected Proposer. Licenses must be maintained throughout the entire contract period. Persons doing business as an Individual, Association, Partnership, Corporation, or otherwise must be registered with the Utah State Division of Corporations and Commercial Code. NOTE: Forms and information on registration may be obtained by calling (801) 530-4849 or toll free at 877-526-3994, or by accessing: www.commerce.utah.gov. G. Changes or Modifications: Any changes or modification to the RFP will be made by written addendum. Proposer submitting a proposal based on any information other than that contained in County’s RFP and any addenda, do so at their own risk. H. Receiving Proposals: Contracts and Procurement will administer receipt and opening of all proposals. Proposals will be held, unopened, by Contracts and Procurement in the same condition as received if delivered prior to the date and closing time designated in the RFP. After the closing time, only the identity of each Proposer will be made public. If only one proposal is received in response to County request, Contracts and Procurement, in coordination with the agency requesting the project, may recommend entering into a contract to the single Proposer if the conditions cited above are met. Alternatively, Contracts and Procurement may re-solicit for the purpose of obtaining additional proposals. I. Modifying or Withdrawing Proposals: Proposer may modify or withdraw their proposals at any time prior to the closing time. Requests to modify a proposal before the closing time must be made in writing to the County. J. Rejection of Proposals: Any proposal containing significant deviations from the specifications of the RFP will be considered non-responsive and may be rejected in whole or in part. K. Protests: Pursuant to Salt Lake County Code of Ordinances § 3.20.150, a protest in regard to the RFP document must be submitted in writing prior to the RFP closing date. All other protests must be submitted in writing within five (5) business days after notification of the award is posted on Bid Sync. A protestor may file only one (1) protest after the RFP closing date. Protest letters must specifically and completely state the facts that the protestor believes constitute error in the RFP document or the award. L. Free and Competitive Selection: Any agreement or collusion among prospective Proposers to fix a price or limit competition will render the proposal void, and such conduct is unlawful and subject to criminal sanction. By submitting a 21 proposal, the Proposer hereby certifies that no one in its firm or company has either directly or indirectly restrained free and competitive selection, participated in any collusion, or otherwise taken any action unauthorized by County Purchasing Ordinances or applicable law. M. Ethical Standards: Proposer represents that it has not: (a) provided an illegal gift to any County officer or employee, or former County officer or employee, or to any relative or business entity of a County officer or employee, or relative or business entity of a former County officer or employee; (b) retained any person to solicit or secure this contract upon an agreement or understanding for a commission, percentage, brokerage or contingent fee, other than bona fide employees of bona fide commercial agencies established for the purpose of securing business; (c) breached any of the ethical standards set forth in State statute or Salt Lake County Code of Ordinances § 2.07; or (d) knowingly influenced, and hereby promises that it will not knowingly influence, any County officer or employee or former County officer or employee to breach any of the ethical standards set forth in State statute or Salt Lake County ordinances. N. Campaign Contributions: The Salt Lake County campaign finance disclosure ordinance limits campaign contributions by Proposers to County candidates. Salt Lake County Code of Ordinances § 2.72A. Proposer acknowledges and understands those limitations on campaign contributions mean that any person, business, corporation or other entity that enters into a contract or is engaged in a contract with County is prohibited from making campaign contributions in excess of $100 to County candidates during the term of the contract and during a single election cycle as defined in the ordinance. Proposer further acknowledges that violation of those provisions governing campaign contributions may result in criminal sanctions as well as termination of this Agreement. O. Reasonable Accommodations: Reasonable accommodations for qualified individuals to attend meetings may be provided upon receipt of a request with two (2) working days’ notice. Please contact Contracts and Procurement at 385.468.0306. TTY users may call 711. P. Environmentally Responsible Procurement Practices: In compliance with Executive Order #2013-4, County has implemented environmentally responsible procurement practices. Please refer to Attachment D. Q. Notice to Retirees of Utah Retirement Systems (“URS”) County is a URS “participating employer.” Entering into an agreement with County may affect a URS retiree’s retirement benefits including, but not limited to, cancellation of the retiree’s “retirement allowance” due to “reemployment” with a “participating employer” pursuant to Utah Code Ann. § 49-11-504 to -505. In addition, Proposer is required to notify County immediately if a retiree of URS is the Proposer; or an owner, operator, or principal of the Proposer. Proposer may refer the URS retiree to the URS Retirement Department at 801-366-7770 or 800-695-4877 for all questions about post-retirement employment regulations. 22 R. Employee Status Verification System Proposer shall register and participate in the Status Verification System before entering into a contract with County as required by Utah Code Ann. § 63G-12302. The Status Verification System is an electronic system operated by the federal government, through which an authorized official of a state agency or a political subdivision of the state may inquire by exercise of authority delegated pursuant to 8 U.S.C. § 1373 to verify the citizenship or immigration status of an individual within the jurisdiction of the agency or political subdivision. Proposer is individually responsible for verifying the employment status of only new employees who work under Proposer’s supervision or direction and not those who work for another Proposer or subcontractor, except each Proposer or subcontractor who works under or for another Proposer shall certify to the main Proposer by affidavit that the Proposer or subcontractor has verified, through the Status Verification System, the employment status of each new employee of the respective Proposer or subcontractor. The Proposer shall comply in all respects with the provisions of Utah Code Ann. § 63G-12-302. Proposer’s failure to comply with this requirement may result in the immediate termination of its contract with County. 23 EXHIBIT A – Pay forTripartite Success Diagram “Typical” Pay for Success Structure: Contract Services Impact Funders Payments Success Payments 1 Provide up-front financing Service Provider(s) 3 Provides payment for services Delivers Services Repays funders if outcomes met Funding Contract 5 6 2 Makes Success Payments if outcomes met Intermediary Government Payer Pay for Success Contract Evaluator Contract (can be part of PFS contract) Designs evaluation methods and measures outcomes 4 Evaluator 2 2014, Third Sector Capital Partners, Inc. 24 EXHIBIT B – Budget Proposal Pricing Budget Worksheets and Narrative Requirements The Pricing Response should include a narrative and a proposed budget for implementation and execution of the PFS project. Please note that the proposed budgets are not binding, but should be thoughtful and thorough. Written responses should be limited to three pages with 1.5 spacing, with 12-point font and one-inch margins. Budget proposals will not count against the overall page limit. Bidders should submit a pro forma PFS budget for a service delivery period by completing the spreadsheet. The pro forma budget should include: - The full costs of service delivery and any applicable revenues; - The number of individuals to be served each year; and - The projected number of successful outcomes. For purposes of constructing a budget, assume the following: 1) The project will attempt to serve no fewer than 200 individuals over the five-year service delivery period. 2) Budgets cannot exceed $4,000,000 over the five-year service delivery period. In addition to the proposed budget, please provide a budget narrative that describes and explains: 1) The nature of expenses included in each category; 2) Rationale for any increases/decreases in expenses over time; 3) How the cost associated with each category was derived, including the basis for the cost estimates (e.g., costs previously incurred in the provision of the same or similar services, studies estimating the costs of provision of the same or similar services, etc.); and 4) The source of any projected cost savings to the County and the basis for the estimated level of impact to achieve the cost savings amount. ADDITIONAL EXPLANATION AND NOTES: Pricing Budget Explanations and Notes: Staffing (Salary & Benefits): Enter the number of FTEs for each job classification proposed and the total cost per FTE (salary and benefits). In the budget narrative, indicate the anticipated amount of total staffing cost that reflects salaries and the amount that is for benefits. Other Operating Expenses: Include any recurring expenses not related to personnel expenses. Startup Expenses: Include all one-time costs related to the initiation of this project. Lead Agency Costs 25 Staffing (Salary & Benefits): Enter the number of FTEs for each job classification proposed, the total annual cost per FTE (salary and benefits), and total costs for staffing each year. In the budget narrative, indicate the anticipated amount of total staffing cost for salaries and the amount that is for benefits. Operating Expenses: Include any gross expenses not related to personnel which are associated with providing services to the target population. Other Operating Expenses: Include any other general operating expenses not captured in the other categories above related to the project. Startup Expenses: Include all one-time costs related to the initiation of this project. Other Partner Costs To the extent possible and as applicable, include estimated costs the Proposer expects to incur through subcontracting or service provision relationships with other entities, providing a separate budget for each entity. Use the explanations and notes from the Lead Agency costs as guidance. In the budget narrative, briefly describe the services the Proposer expects from each service provider, describe the types of expenses included in each category and explain how the amount of funding assigned to each category was derived (e.g., costs previously incurred in the provision of the same or similar services, studies estimating the costs of provision of the same or similar services, etc.). Programmatic Impact Projections: Total Individuals Served: Provide the anticipated total number of individuals to be served in each year, given the requirement for the program to serve no fewer than 200 individuals and not exceed $4 million in costs over the five-year service delivery period. In the budget narrative, please include a description and explanation of how these figures were derived. Total Projected Baseline Outcomes: Based on the projected number of individuals served, indicate the baseline of prioritized outcomes Total Projected Successful Outcomes: Based on the projected number of individuals served, indicate the project impact of prioritized outcomes to be achieved in each year In the budget narrative, please include a description and explanation of how these figures were derived and any evidence to support these projected estimate. (e.g., Lead Agency or Partner evidence of the same or similar services, studies estimating the impact of same or similar services, etc.). (Budget template is attached as an Excel spreadsheet). 26 EXHIBIT C- Salt Lake County Zip Code Statistics1314 The table below shows the number of families and percentage of familiies in each zip code who are low-income and have a child under the age of 5. Zip Code 84006 84020 84044 84047 84065 84070 84081 84084 84088 84092 84093 84094 84095 84096 84101 84102 84103 84104 84105 84106 84107 84108 84109 84111 84112 84113 84115 84116 84117 84118 84119 84120 84121 84123 13 14 # of low-income families with a child under the age of 5 33 555 724 727 442 678 1083 555 781 196 175 595 358 485 153 170 160 1451 227 638 720 236 216 148 0 0 1165 1719 359 1794 2393 1677 261 1186 % of Families that are lowincome with a child under the age of 5 19.6 5.5 11 10 5 11.1 11.1 6.4 9 2.5 2.7 8.5 2.8 5.9 22.8 6.9 3.5 29.4 4.5 8.2 9.4 4.2 3.7 8.6 0 0 21.7 23.6 6.4 11.9 20.1 14.7 2.4 12.5 Data from 2009-2013 Salt Lake County 5-year Census estimate Link to Salt Lake County Map by Zip Code 27
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