Digital February - March 2015 #147 th AN N IVERSARY 1990 - 2015 Keeping payroll people informed since 1990. Searching for exceptional payroll talent? Sage MicrOpay, a leading provider of payroll software and integrated people management solutions, delivers temporary recruitment services to match the best payroll talent for your business. For temporary recruitment services with a difference, contact us today on 1300 967 548 or visit sagemicropay.com.au/recruitmentservices Index Journal 147 Cover shot: The Twelve Apostles, Great Ocean Road, VIC Digital Journal The Journal is now interactive. If you see a link, you can click on it and it will open up your web browser. This also applies to all advertisments where you can click on the ad to visit their website. On this Index page you can click an article title to go directly to that page. At the bottom of every page, you will see the Index icon. Click on it to return here at any time. 04 Payslips 30 Industry News 06 Employment Law Update 32 Next generation of HR Outsourcing 14 Would your business survive a payroll audit? 36 Termination and RDOs 18 How complex is it to run payroll across the globe? 40 Workers’ Compensation & Weekly payments 23 What is stand down and what are the rules? 43 Superannuation on payslips 27 Creating an employer of choice benefit program 55 New Zealand Payroll News DISCLAIMER: The Association for Payroll Specialists Pty Limited acts in a non-representational capacity for users of its services and attempts to provide operational solutions to payroll problems as they arise. All tax and financial solutions offered are of an operational nature and are not provided to satisfy any statutory obligations nor is any solution provided as conclusive financial or tax advice. For example, you should consult a registered tax agent in preparing your tax return, as responsibility for your tax return, including its preparation, rests with you. Executive Editor Jason Low C.P.S. [email protected] 3 Managing Editor Maureen Martin C.P.S. [email protected] Artwork/Layout Damon Low [email protected] Advertising Christine Chadwick [email protected] The Journal 147 | February-March 2015 Sydney 4/50 Carrington Street Sydney, 2000 Melbourne 2/100 Dorcas Street, South Melbourne, 3205 Ph: 1300 711 240 Web: www.payroll.com.au eMail: [email protected] Index Payslips Payslips Example text anuary 2015 December-J #147 Written by Jason Low C.P.S. Senior Payroll SME, TAPS [email protected] au.linkedin.com/in/jasonpayroll @tapspayroll In a recent training course we were talking about the importance of paying people accurately and on time when one of the students shared a shocking story. They were working in the pay office of an import/export body paying the employees. Apparently the employees used to get very upset if their pay was not 100% accurate. It was not uncommon for the pay office to receive aggressive calls with lots of yelling and threats. It was such a serious problem that the pay office staff had to remain anonymous. One day the pay office got a call from a very friendly employee who had been underpaid. The pay office quickly fixed the problem and the employee was very thankful. He was so thankful that he even sent flowers. That night as the lady from the pay office walked to her car with her lovely flowers, the employee was waiting outside looking 4 The Journal 147 | February-March 2015 for the person with flowers and then physically attacked her for getting his pay wrong. I was so shocked to hear this story… it had to be an urban myth. I re-told the story the next day at a TAPS breakfast meeting. To my amazement people had similar stories, not only about the import/ export industry, but also other industries... many members told me that the story was probably true. Who knew payroll was such a dangerous occupation? I hope those days are a long way behind us. This is the exact reason we run National Payroll week to raise the profile of payroll professionals around Australia. TAPS is proud to celebrate this week with all of you. Great job everyone !! Index Add POWER to your PAYROLL with PeoplePay PeoplePay is Talent2’s cutting‑edge Payroll and HR system, designed specifically for Australia and the wider Asia Pacific region. PeoplePay has been purpose‑built to handle the complex requirements of Payroll legislation and HR processes, ensuring your payroll is accurate, compliant and on time. Featuring a powerful and intuitive in‑built reporting tool that provides user‑friendly insight into your organisation, PeoplePay gives you the ability to quickly and easily respond to the questions you receive on a daily basis. To optimise your payroll function with the powerful capability of PeoplePay, visit www.talent2.com/peoplepay now. Employment Law Update Written by Brian Williamson Managing Director, WilliamsonLegal 6 The Journal 147 | February-March 2015 Index williamsonlegal THE LAWYERS EMPLOYERS TRUST WHEN IS A CASUAL NOT A CASUAL? As part of its four year review of awards, the Fair Work Commission has identified a number of “common issues” across the modern awards which it will address through submissions to separate full benches. The common issues thus far identified are: annual leave, apprentice conditions, award flexibility, part-time employment, public holidays, transitional provisions and casual employment. The question of casual employment has been a vexed one for some time. Many modern awards do not define casual employment beyond stating that a casual employee is “an employee engaged as such and, in some workplaces, the differences between a casual and a permanent employee is hard to distinguish. Employers need to consider whether the “casual employee,” despite a written contract stating their status, is in fact a casual. This is especially true when working out an employee’s entitlements on termination or redundancy. A “casual employee” who has been working in a regular and systematic fashion for a long time may be “deemed” to be a permanent employee. The Fair Work Ombudsman may well decide a “casual employee” is a full time or part-time employee and require the employer to make payments to the employee for unpaid entitlements such as 7 The Journal 147 | February-March 2015 annual leave. The Australian Council of Trade Unions has proposed a number of model clauses for modern awards including: • A mandatory casual conversion clause whereby a casual employee who has worked in a regular and systematic way during a qualifying period (six or twelve months) would have the right to elect to be either part-time or full time and an employer would be obliged to inform the employee of their right to do so; A mandatory casual conversion clause where an employee who has worked in a regular and systematic way during a qualifying period (a suggested six months) would automatically become permanent after the qualifying period unless the employee notified the employer that they did not wish to convert to permanent status. The ACTU are also seeking • a minimum four hour engagement or payment for casual employees, • that employers be obligated to ask existing staff if they would like to increase their hours before engaging the number of casual or part time employees; and Index williamsonlegal THE LAWYERS EMPLOYERS TRUST • that employers must inform a casual employee on engagement of the likely number of hours they will be required. The Fair Work Commission are currently seeking submissions. Any decision may vary across awards on the basis of the industry needs. Employer planning and action: Employers should review their current workforce and whether there are “casual employees” who have been working regular and systematic hours for more than 12 months. If so, employers should consider updating the employment contracts for those employees. DEALING WITH CULTURALLY DIVERSE CLIENTS (Part 2) In a previous update, we discussed recognising the business and operational need to manage cultural diversity following Brian’s presentation at a national conference in which he presented a paper dealing with managing cultural diversity in clients and customers. It soon became apparent to him that many employers have never turned their minds to this issue, but that there are great business reasons as to why they should do so. 8 The Journal 147 | February-March 2015 The business need flows from having a culturally diverse population and the opportunities for growth that flow from managing those needs. The operation need flows from having policies, procedures and systems in place to deal with multicultural issues. In this issue, we discuss: • Developing a broader knowledge base; • Strengthening communication skills; and • Dealing with culturally based issues. Developing a broader knowledge base “Managing Cultural Diversity” [1] sets out the requirements to achieve cultural competence. There requirements are cumulative: 1) Systemic cultural competence This requires effective policies and procedures, monitoring mechanisms and sufficient resources to foster culturally competent behaviour and practice at all levels. Index 2) Organisational cultural competence This requires skills and resources to meet client diversity and an organisational culture which values, supports and evaluates cultural competency as integral to core business. 3) Professional cultural competence This depends on education and professional development and requires cultural competence standards to guide the working lives of individuals. 4) Individual cultural competence This requires the maximisation of knowledge, attitudes and behaviours within an organisation that supports individuals to work with diverse colleagues and customers. At the individual and team level, achieving cultural competence is an ongoing process of learning about cultures, cultural adaptation and cross-cultural communication. To ensure that we are ‘culturally competent’ we need to: “ williamsonlegal THE LAWYERS EMPLOYERS TRUST Many smaller franchise operations or groups of employers who operate similar businesses, find it very difficult to manage industrial relations across the group. Individual Enterprise Agreements are expensive to negotiate and franchisees are often intimidated by having to deal with a Union that has more industrial relations resources than they do • Be prepared. Learn about cross-cultural communication and other cultures. 9 The Journal 147 | February-March 2015 Index williamsonlegal THE LAWYERS EMPLOYERS TRUST • Be aware of your own cultural values, assumptions and expectations. • Explain key differences when necessary. The most important ones are often invisible. • Help newcomers. 3. Communication style: How we prefer to express ourselves. This includes ways of getting our point across, assumptions about ways of speaking and interacting with each other. 4. Values, attitudes and prejudices: What we believe is right. Cross cultural communication This element is the most complex and includes our deep beliefs and feelings about our own identity, about the world and how we judge other people. “Managing Cultural Diversity” [2] sets out four basic elements of cross-cultural communication: Highlight these key words. 1. Verbal behaviour: What we say and how we say it. • Verbal This includes accents, tone of voice, volume, rate of speech and use of slang, idioms, proverbs. • Non-Verbal • Style 2. Non-verbal behaviour: What we say when we’re not talking. • Values This includes ‘body language’ such as eye contact and ways of showing respect, ‘object language’ such as dress codes and ornaments and ‘environmental language’ such as house and office design. 10 The Journal 147 | February-March 2015 Using these terms as a sort of short-hand memory device can help you to remember what you have learned about each element to help you to analyse and understand any cross-cultural encounter. Index williamsonlegal THE LAWYERS EMPLOYERS TRUST Dealing with culturally based issues Within employment, it is important to have set the expectations with employees at induction and to have clear Anti-Discrimination and Anti-Sexual Harassment Policies. Wise employers will also have an Anti-Bullying and Anti Workplace Harassment Policy. A formal Grievance Procedure should also support these Policies. In terms of client management, it is important to discuss with the client any key cultural issues and how to manage any issues that arise. For example, at the first meeting it may be prudent to consider and then discuss some or all of the following and not just make assumptions. They are taken from The Silent Language [3]: 11 HIGH CONTEXT CULTURES LOW CONTEXT CULTURES Collectivist The group comes first. Strong ties and expectation of unquestioning group loyalty in return for support and protection Individualist The individual comes first. Loose ties and expectation of looking after oneself and immediate family Being/Inner Direction Who you are. People influence by external forces or destiny Doing/Outer Direction What you do. People believe they are masters of/ responsible for own destiny Particularist Decisions depend on the particular situation Universalist Decisions based on established rules of law Hierachy/High Power Distance Respect power holders. Accept and defer to status differences based on power Equality/Low Power Distance Everyone is, or should be, equal. Reject status differences based on power Long Term Orientation Time is circular or eternal. Tradition respected. Long planning cycles Short Term Orientation Time is linear or limited. Modernity valued. Short planning cycles Ascribed Status Judged on connections or who you know. Family, class, age, school or company Achieved Status Judged on merits or what you know. Personal achievements or credibility Oral Agreements Trust-based relationships basis of transactions. Handshake Written Agreements Trust assured through formal instruments of agreement. Contract Formality Protocol and clear distinctions according to status. Formal titles Informality Manners important but relaxed about status distinctions. First names Higher Avoidance of Uncertainty Uncomfortable with ambiguity. Tighter structures, rules or fewer risks Lower Avoidance of Uncertainty More comfortable with ambiguity. Willing to take risks, change rules and structures Masculinity Rate achievement and success more highly than caring for others Femininity Rate caring for others and quality of life more highly than achievement The Journal 147 | February-March 2015 Index Suite 2, Level 10 AWA Building, 47 York Street, Sydney NSW 2000 Similarly, any dispute management systems will need to be cognisant of the above. Training will be critical. Any dispute management system will only work if the manager of the dispute is trained in dispute management and recognition of cultural and related issues. Contact us: Ph: (02) 9251 4900 Fx: (02) 9251 4899 www.williamsonlegal.com.au [1] 2010 Australian Multicultural Foundation & Robert Bean Consulting, page 52. [2] 2010 Australian Multicultural Foundation & Robert Bean Consulting, page 40-49. [3] The Silent Language: Edward Hall, 1959, Cultures & Organisations: Geert Hofstede and Principles of Intercultural Communication: Porter and Samovar, as reproduced in “Managing Cultural Diversity” 12 The Journal 147 | February-March 2015 Index Training in just 60 minutes and from anywhere in the world. TAPS Webinars provide essential payroll training without leaving your office. Fuel your daily tasks with quick blasts of crucial payroll knowledge. If you are missing a certain component that could make your work easier, TAPS Webinars are the solution. In just 60 minutes and from anywhere in the world you will get the tools, tips and tricks that you need to quickly maximise your productivity. 1300 723 159 13 payroll.com.au Membership | Recruitment | Training | PayAssist Helpline The Journal 147 | February-March 2015 Index Example text Would your business survive a payroll audit? Three factors to consider Written by Talent2 14 The Journal 147 | February-March 2015 Index Payroll Audit How confident are you that you’re keeping adequate payroll records to pass an audit? Every business is a potential audit target, so you don’t have the luxury of thinking it won’t happen to you. Here are three things you need to consider carefully: 1. How reliable is your internal payroll management function? You may have faith in your employees, but there’s no doubt getting payroll right is a complex job, which may make it difficult to apply best practice policies. It also makes it harder to fill the skills gap if those staff resign or take holidays. Let’s reflect on the role of the payroll manager. They collect and interpret large amounts of data, maintain extremely varied personal and financial records, manage discrepancies, and create and update policies – all the while making sure you comply with state, federal or international legal requirements by studying existing and new legislation, and keeping their skills up-to-date through regular training. We rely on payroll teams to get the finer details of tax, super and compensation payments correct, but also take a big picture view to help us understand and manage our workforce from 15 The Journal 147 | February-March 2015 a managerial and HR perspective. And in small to medium enterprises, staff might manage payroll among a raft of other administrative or financial tasks. 2. How will growth or change affect your payroll system? Effective payroll systems and procedures ensure problems are more easily rectified and compliance is managed, regardless of the number of employees you have or where you operate. Because who knows when your business may need to expand? Think about the infrastructure you have in place to manage record keeping. Is your technology out-of-date? Do your systems easily deliver the information you need to pass an audit? The need for secure, scalable and specialist payroll solutions has resulted in a trend of businesses adopting outsourced web-based systems. The move to cloud-based business process management systems is mainstream and growing according to research firm Gartner. Gartner Vice President Janelle Hill attributes its growth in part to business leaders “being asked to make faster and better decisions in an ever-changing business context.” Payroll management systems built on cutting-edge technology make record keeping for compliance easier, help you analyse payroll information to inform your strategic and operational planning, and give you access to a broader base of expertise in Index Payroll Audit payroll via a widely accessible platform. 3. What could you lose if you’re non-compliant? The act of being audited poses a financial burden on your business as it takes your staff away from day-to-day duties. But the implications of not passing the audit are much more significant. Non-compliance may result in fines, breaches, unhappy and unproductive employees, damage to reputation and loss of business. If you make serious mistakes in regard to employee entitlements, tax or compensation payments, the ramifications in the public sphere could be catastrophic. With the prevalence of social media and the power of word of mouth, you don’t need to be a large organisation for negative press to spread and affect your revenue, your industry standing or your ability to attract new employees. Outsourcing payroll reduces risk The complexity and importance of this facet of business operation leads many to investigate outsourcing their payroll. You can put your fears to bed by working with a managed payroll provider to audit and assess your record-keeping before the tax office comes calling. Because the first step in becoming audit-ready is understanding your current level of compliance. 16 The Journal 147 | February-March 2015 Payroll solutions providers can help you implement more robust payroll processes, and they stay abreast of changing legal and audit requirements, reducing the risk to your business. Outsourcing payroll services also offers greater continuity. For example, event management company Arinex overcame the issue of isolated payroll knowledge within the organisation by adopting a managed payroll service and web-based system to automate and streamline their processes. So don’t let the idea of a payroll audit keep you awake at night. Download our free eBook called HR and Payroll Statutory Complexity Across Asia Pacific to learn more about the cost of non-compliance and how you can mitigate risks by outsourcing HR and payroll services via the following URL: CLICK HERE First published on http://talent2.hs-sites.com/blog 15/01/2015. Used with permission by Talent2. Index Example text How Complex Is It to Run Payroll across the Globe? Payroll Complexity Index Written by NGA Human Resources 18 The Journal 147 | February-March 2015 Index Payroll Complexity Index Managing and rewarding employees across the globe can be costly and full of legal, cultural, compliance and data quality challenges. As a market leader in HR & payroll services, NGA initiated a Global Payroll Complexity Survey to provide an objective overview of the complexity of managing the payroll process in 35 countries across the globe. NGA’s Global Payroll Complexity Index 2014 Ranking by Country / Compound Complexity Index (/10) NGA’s Global Payroll Complexity Index has been defined based on 5 key categories impacting payroll complexity Western European countries appear to have a more complex payroll process as compared to the rest of the world. At the other end of the spectrum, we see that Asian payrolls are much easier to manage than elsewhere. 19 The Journal 147 | February-March 2015 Index Payroll Complexity Index Managing Payroll Data: Key Influencers The Gross-to-Net Calculation Process Across the globe, an average amount of 15 different parameters influence the complexity of managing payroll. But some parameters have a bigger impact on payroll complexity than others: The complexity of the gross-to-net calculation process is influenced by a wide range of changes, decisions and processes. Multiple payroll runs, retro-calculations, regulatory changes and HR modifications are just some of the components that impact the gross-to-net calculation process. 20 The Journal 147 | February-March 2015 Index Payroll Complexity Index Conclusion NGA HR’s Payroll Complexity Index 2014 is based on an analysis of the local payroll situation in the countries where we operate. By sharing a questionnaire with all of our payroll experts globally and by conducting online interviews among a sample of local HR experts with deep payroll expertise, we have compiled a representative overview of the payroll complexity in each individual country. This research highlights the key elements that influence payroll complexity, and provides greater insight into global payroll practices and requirements. Looking for more detailed information about this survey? Download the full Global Payroll Complexity Index 2014 reports on http://resources.ngahr.com/payroll-complexity-index-2014-full-report http://resources.ngahr.com/payroll-complexity-index-2014-country-overview 21 The Journal 147 | February-March 2015 Index We process your payroll so you can focus on… …on your core business • Full or part managed payroll outsourcing service • Successful HR and Payroll implementations since 1983 • Australia processing centres • Integrated Time & Attendance as an option • Human Capital Management as an option Human Capital Management & Payroll Software/Services 1300 376 684 [email protected] www.frontiersoftware.com Offices: Melbourne, Sydney, Perth, Brisbane, Adelaide and Canberra Other offices: India, Malaysia, New Zealand, Philippines, Singapore and UK What is Stand Down and What are the rules? 23 The Journal 147 | February-March 2015 Index “ Stand Down and the rules What is a Stand Down and what are the rules? The FW Act includes stand down provisions which allow employers to stand down employees, without pay, where they cannot usefully be employed during a period because of any stoppage of work for which the employer cannot reasonably be held responsible, such as a natural disaster. These provisions only operate where an enterprise agreement or the employee’s contract of employment don’t contain a stand down provision that deals with the same circumstances. What happens to an employee’s pay during a period of stand down? During a period of stand down the employer is not required to make payments to an employee but is not prevented from electing to do so. Although there are no prescribed employee notification requirements in the FW Act, it is good practice for the employer to inform employees whether or not payments will be made during a period of stand down. This information will assist employees to know their entitlements and avoid confusion which may be caused by an unexplained change to their take home pay. 24 The Journal 147 | February-March 2015 The FW Act includes stand down provisions which allow employers to stand down employees, without pay, where they cannot usefully be employed during a period because of any stoppage of work for which the employer cannot reasonably be held responsible, such as a natural disaster. Index Stand Down and the rules Employees who have been stood down without pay can also contact Centrelink on 13 28 50 to discuss the options available based on the employee’s individual circumstances, including income support payment options and other assistance. If an employer has stood down an employee, is the employee entitled to accrue leave during a period of stand down? Under the FW Act, an employee will continue to accrue annual leave and personal leave during a period of stand down. If an employer terminates an employee during a stand down period, can the stand down period be used as part of the notice period? No. A period of stand down cannot be used as part of an employee’s notice period under the NES (i.e. the stand down period and the notice period cannot operate concurrently). The employer may provide the opportunity to the employee to work out the notice period after the conclusion of the stand down period (e.g. when the business / work site re-opens). If an employee is prevented from having the opportunity to work 25 The Journal 147 | February-March 2015 out the notice period (e.g. the business or work site will not be re-opening) then the employer is required to provide payment in lieu of notice. In situations where a business or work site will not be re-opening the employer may also need to consider redundancy pay entitlements. If an employee resigns during a stand down period, can the stand down period be used as part of the employees notice period? Yes. A period of stand down can be used as part of the notice required to be given by an employee to an employer (i.e. the stand down period and the employee notice period can operate concurrently). Can an employee access the inclement weather entitlements under certain modern awards where an employee has been stood down due to flooding or other natural disasters? If an employer stands down an employee, the employer is not required to make payments (including inclement weather payments) to the employee for that period. Index our clients throughout Australia since 1997. Creating an employer of choice benefit program www.summitfleet.com.au Creating an employer of choice As you strive to maintain your organisation’s status as an employer of choice, ensuring you have a robust and nimble employee benefits program is essential. A motor vehicle is one of the most popular salary packaged items in the current working culture. With a Novated Lease the principal objective is to help the employee salary sacrifice any leasing and running costs into one set monthly payment for an agreed term. With the right leasing supplier you can even protect against risk on vehicle maintenance and resale depending on the products used, while managing and reporting on budgeted costs, such as fuel and insurance. Employees benefit from a number of concessions on these types of transactions that directly translate to cost savings. It becomes a tax-effective way to finance a vehicle and reduce taxable income. The vehicle may be used for private use while also accessing fuel, maintenance and fleet 27 The Journal 147 | February-March 2015 Index dedicated and strategic partners? At Summit Fleet, we do! Creating an employer of choice discounting. There is greater flexibility with vehicle choice, while payments are fixed for an agreed term, giving surety and cash flow ease, payroll deductions are therefore consistent. Employers gain appreciation and engagement from staff who enjoy personal benefits, meaning staff recruitment and retention is enhanced. The good news is that savings and advantages from these products and services are not just limited to the employees. When an employee takes advantage of a packaged program, there your staff,level helping is noPackaged direct cost toprograms the employer.for More employer savingsyou and and from employer of choice and enabling valuebecome can be derived reduced organisational FBT liability, as well as no vehicle ownership and responsibility. then greater cash flow ease,risk all whilst potentially This reducing correlates to reduced balance sheet exposure and there is also the organisational FBT and Payroll Tax. Experience the potential for payroll and work cover concessions in some states. Value, Service and Strength we have provided to our clients throughout Australia since 1997. The following scenario shows the benefits of packaging a $30,000 car and its running costs over three years for a driver who covers 15,000 kilometres every 12 months. Estimated Salary Comparison Employee Contribution Method (ECM) Packaged Unpackaged Gross Salary $65,000 $65,000 Annual Vehicle Costs $8,271 $0 New Gross Salary $56,729 $65,000 PAYG Tax $10,736 $13,507 Contact Summit Fleet Leasing New Annual Nettoday. $39,813 and Management Salary CallAdvantage toll free Per Annum 1800 259 259 $36,363 $3,598 www.summitfleet.com.au Contact us now to find out more on 02 9638 7833 or visit summitlease.com.au Robbie Fidler National, Corporate Business Development Manager Summit Fleet Leasing and Management Sumitomo Mitsui Auto Service Group Company *Disclaimer: Summit Auto Lease Pty Ltd accepts no liability for the reliance on the results provided in this calculation. Visit www.summitfleet.com.au for more information. 28 The Journal 147 | February-March 2015 Phone +61 2 9638 7833 | Mobile 0418 963 169 [email protected] | www.summitlease.com.au Index Do you like to do business with dedicated and strategic partners? At Summit Fleet, we do! Summit Means 29 Packaged programs for your staff, helping you become and employer of choice and enabling greater cash flow ease, all whilst potentially reducing organisational FBT and Payroll Tax. Experience the Value, Service and Strength we have provided to our clients throughout Australia since 1997. The Journal 147 | February-March 2015 Contact Summit Fleet Leasing and Management today. Call toll free 1800 259 259 www.summitfleet.com.au Index Industry News Business case for safe, healthy and productive work recently released Revised Guide to securing personal information The OAIC has released revised guidance to assist organisations to meet their obligations under the Australian Privacy Principles to take reasonable steps to protect personal information. The Guide to securing personal information emphasises the five steps that are necessary for agencies and organisations to take in assessing whether to collect personal information, how to protect it, and what to do with it once it is no longer needed. For the first time, it includes steps and strategies to minimise the risk of a ‘trusted insider’ breach and includes a section on using cloud storage solutions. Read the Guide to securing personal information http://www.oaic.gov.au/privacy/privacy-resources/ privacy-guides/guide-to-securing-personalinformation 30 Safe Work Australia has released the third paper in the series on the Role of Accounting in Work Health and Safety Governance – The business case for safe, healthy and productive work. The business case for work health and safety is generally misunderstood and poorly analysed. In summary: 1. The legal requirements for work health and safety provide a clear busines s case for investment. 2. The limitations of financial cost-benefit analysis make it inappropriate for informing decisions as to whether or not to invest in controlling risks to the health and safety of workers, however 3. Financial (cost) analyses are likely to be useful for highlighting the most obvious and measurable work health and safety cost implications of operational and financing decisions – although to avoid misinterpretation must be accomp anied by a caveat that recognises the incompleteness of estimated financia l benefits. To this end, detailed research that can provide industry with guides to ratios of visible to hidden costs for various injury and illness outcomes are likely to be useful); and 4. Intervention cost analyses (as opposed to cost-benefit analyses) remain important for informing choices between equally effective risk controls . For more information or to download the paper visit the Safe Work Australia website. The Journal 147 | February-March 2015 Index Industry News New report on Australians’ attitudes to risk taking and rule breaking Workers are more likely to accept risk taking at work than their bosses, and labourers are generally more accepting of risk taking and rule breaking in comparison with workers in other occupat ions. These are the findings of a new Safe Work Australia report which highligh ts the attitudes of Australian workers towards acceptance of risk taking and rule breaking in the workplace as measure d by the Perceptions of Work Health and Safety Survey 2012-13. The report also found that compared with other priority industries, transpo rt, postal and warehousing industry employers were much more likely to agree that they break safety rules in order to complete work on time and were more accepting of risk taking at work. The survey provided a baseline measure of work health and safety attitude s, beliefs and actions shortly after the model work health and safety laws were introduced in 2012. It targeted employers, sole traders, health and safety representatives and workers. Safe Work Australia believes the findings may help explain the high rates of injury and fatality amongst labourers and within the transport, postal and warehousing industry. They suggest that aspects of the economic and social environment, as well as workplace culture, are likely to play a role in the acceptance of risk taking and rule breaking. Read the report at safeworkaustralia.gov.au 31 The Journal 147 | February-March 2015 Index HR Outsourcing Demand for the next generation in global HR Outsourcing is set to grow significantly given the reality of the ever increasing complexity created by the hybrid HR technology landscape most operate; which in turn is driven by the rapid adoption of Cloud HR, the challenge of integration to the retained OnPremise HCM platforms and the skyrocketing growth for analytics. What Will the Next Generation of HR Outsourcing Look Like? Rob Hill, VP Sales UK, Enterprise, NGA Human Resources The reality is that business today demands the intuitive Cloud HR solutions to actually (and finally) ensure your employees will use the applications, they want analytical data delivered instantaneously on their mobile device to drive effective decision making and they want to be able to sign-off on the transactional people management tasks without effort. All of this must be done while reducing expenditure So what are the specific challenges? • Managing Cloud HR platforms – The change in rhythm from annual maintenance releases and major upgrades every 5-10 years for On Premise HCM to the more fluid 2 – 4 releases per year for Cloud HR creates a significant challenge for the internal HR IT Project team, made even more complex and expensive when you have multiple Cloud HR applications to manage. • On Premise HCM – Many organizations remain committed to their core HCM platform to run in a hybrid HR IT landscape alongside the Cloud HR applications, resulting in the HR IT 32 The Journal 147 | February-March 2015 Index HR Outsourcing Project team needing to maintain existing skills associated with annual maintenance releases, major upgrades, integration and hosting challenges. • Global Payroll – All HR applications including the cool Cloud HR and analytics tools require accurate and perfectly integrated payroll data to ensure they actually deliver what was promised in the sales demo; therefore demanding that the global payroll problem is finally addressed and fixed. • Transactional HR Business Process – It is not cost effective, efficient or a good use of limited HR resources to manage the transactional HR business processes when they should be focused on where HR can deliver real business value. Value comes from the Centre’s of Excellence, the HR Business Partner team, a focus on analytics and business strategy – not answering employee telephone calls, responding to emails or completing data entry. HCM, PeopleSoft, SuccessFactors, Workday, Taleo, Sumtotal, etc. 3. Provide Application Management services across both traditional On Premise and Cloud HR platforms By partnering with one organisation who can deliver the complete Next Generation HR Outsourcing service it becomes possible to deliver a better service to employees, remain legally compliant, focus on the execution of HR strategy, supporting business decision making with reporting and analytics; all while delivering significant cost savings. Rob Hill, VP Sales UK, Enterprise, NGA Human Resources The sensible option is to consider Next Generation HR Outsourcing A senior, consultative business development and marketing leader with 15+ years of specialist HR Consulting, HR Cloud system selection and Business Management experience, specialising in global Workforce Administration, Talent Management and Payroll solutions supported by Payroll (BPO) and HR (HRO) outsourcing services. Next generation HR Outsourcing is a global partnership with one organization that can: Leveraging the global capabilities of NGA Human Resources, I work with our clients as they explore their global HR and Payroll requirements. 1. Provide Global Payroll outsourcing Services My holistic approach to business development includes strategic and tactical marketing as well as analyst and vendor relationship management. This marketing background is complimented by my adoption of Social Selling. 2. Provide HR Outsourcing for HR Administration and Talent Management regardless of your Hybrid HR IT landscape –SAP 33 The Journal 147 | February-March 2015 Index OVERWEIGHT WORKERS TIP THE SCALES ON ‘SICKIE’ RATES A top heavy workforce can be a real financial drain on a business. According to a recent German study, overweight workers are much more likely to take sick days than their slimmer and presumably healthier workmates. The study of almost 8000 overweight workers found obese workers took nearly 90 per cent more sick days than workers considered to be of ‘normal weight’. Researchers at the Hamburg Centre for Health Economics concluded this excessive ‘sickie’ rate had a formidable contribution to industry lost-productivity costs. Workers classed as overweight but no obese, meanwhile were found to take about 31 per cent more sick days than their slimmer colleagues. The research team concluded that excess weight was a significant contributing factor to absenteeism, disability, and premature mortality. Sick leave duration of obese workers was also found to be more prolonged than non-obese workers. While there was no shortage of workplace health programs that had been shown to have varying levels of success, evidence pointing to financial returns was inconclusive, researchers said. 34 The Journal 147 | February-March 2015 Australian research, however, suggests successful health programs could see businesses experience up to three times more productivity, less sick leave and injuries, as well as higher morale. Research also reveals healthy workers are fitter, more aware, alert and resilient against illness, and less likely to sustain manual handling injuries and strains. Healthy weight is just one of six health focus areas of the new Get Healthy at Work service being rolled out by WorkCover NSW in partnership with NSW Health. http://gethealthyatwork.com.au/ Businesses that register will receive access to all the tools, resources and support needed to develop a simple workplace health program, along with free and confidential health checks to help workers understand their risk of type 2 diabetes and heart disease. Source WorkCoverWire Feb 1, 2015 Index Managing your Personnel can be this easy. For most companies, personnel is the largest expense and most valuable asset. To remain competitive it is crucial that organisations efficiently and cost effectively manage this resource. MyWorkplace Solutions provides vital technology to streamline workforce management processes and reduce costs. These solutions have enabled our clients to automate processes including personnel administration, planning, scheduling, time and attendance management, labour costing, access control, rostering and workforce reporting. Payroll Accuracy: Biometrics When you partner with MyWorkplace Solutions you can expect: • NO upfront IT Investment • Significant Productivity Gains • Ease of Use • Risk FREE • A Rapid Return on Investment • Quick Implementation Find out how you can streamline your personnel management and obtain a rapid return on your investment Call 1300 733 731 or visit www.myworkplace.com.au The Journal 141 | February-March 2014 | Keeping payroll people informed since 1990. 35 Termination and RDOs Termination and RDOs Hi Fair Work We had a question on whether an employee should receive a payment for the accrual of Rostered Days Off when an employee is paid in lieu of notice. Certainly RDOs accrued up to the last working day will be paid out – and that is not the question. It relates to these clauses in the FWA: 117 Requirement for notice of termination or payment in lieu (2) The employer must not terminate the employee’s employment unless: (b) the employer has paid to the employee (or to another person on the employee’s behalf) payment in lieu of notice of at least the amount the employer would have been liable to pay to the employee (or to another person on the employee’s behalf) at the full rate of pay for the hours the employee would have worked had the employment continued until the end of the minimum period of notice. And 18 Meaning of full rate of pay 36 The Journal 147 | February-March 2015 Index Termination and RDOs General meaning (1) The full rate of pay of a national system employee is the rate of pay payable to the employee, including all the following: (a) incentive-based payments and bonuses; (b) loadings; (c) monetary allowances; (d) overtime or penalty rates; (e) any other separately identifiable amounts. In relation to accruing for annual leave – we know that an amount of annual leave is not accrued for the “in lieu of notice” period as a payment in lieu of notice is not a period of service. But RDOs are a little different and Jason Low (the TAPS Payroll SME) and I are having a discussion about the right way to go. Here are our thoughts: I used the example of a person working out 4 weeks. They work 3 weeks of 40 hours and 1 week of 32 (working 152 hours). They have 1 RDO on the 5th day of the 4th week. To fund payment for the RDO, the person gets paid 3 weeks of 38 hours, and 1 weeks of 30.4 hours + get paid 7.60 hours of dollars set aside (paid 152 37 The Journal 147 | February-March 2015 hours). In this example, if you were paying 4 weeks in lieu of notice, you only have to pay them for 152 hours. I can see Jason’s reasoning as well – if you were giving less than 4 weeks’ notice, and depending on the cycle, you may well have to pay the person for the full hours of work they would have been rostered for the in lieu payment and not just 38 hours for each week. We would really welcome Fair Work’s opinion on this matter Thanks Maureen Martin C.P.S.| Payroll Knowledge Manager Index Termination and RDOs Hi Maureen, As discussed over the phone, s117(2)(b) of the Fair Work Act 2009 (Cth) specifies: (2) The employer must not terminate the employee’s employment unless: (b) the employer has paid to the employee (or to another person on the employee’s behalf) payment in lieu of notice of at least the amount the employer would have been liable to pay to the employee (or to another person on the employee’s behalf) at the full rate of pay for the hours the employee would have worked had the employment continued until the end of the minimum period of notice. [our emphasis] For example, a full-time employee has a 4-week RDO roster as follows: Week Employee works 1 40 hours 2 40 hours 3 40 hours 4 32 hours If the employee is terminated in week 1 and the employer is obliged to pay 1 week of notice and the employer chooses to make payment in lieu of notice, it is our view it should be paid at 40 hours as the employee ‘would have worked’ 40 hours. Accordingly, it is our view that payment in lieu of notice is paid for the hours the employee would have worked. Please do not hesitate to contact us on 03 9954 2931 should you have any further questions. In a situation where an employee has a rostered day off (RDO) arrangement in place and payment is made in lieu of notice, the employer is required to pay the employee ‘for the hours the employee would have worked had the employment continued until the end of the minimum period of notice’. Kind regards, 38 The Journal 147 | February-March 2015 Research Officer Practitioner Assist Fair Work Ombudsman Index Example text More than 6,500 payroll professionals across Australasia rely on TAPS’ payroll advice and services. Payroll has never been more complex! When you need an immediate answer to a technical payroll query, you can always rely on our expert payroll consultants and our dedicated PayAssist Helpline. You can also keep up to date on the critical information you need to know through our weekly eTAPS email and bi-monthly Journal. Improve your skills and increase your expertise at our educational conferences and instructor led training courses & webinars. Keep your team compliant with a TAPS corporate membership for as little as $875 p/a. The Association for Payroll Specialists (TAPS), established in 1990 is Australia's original Association representing the payroll industry. 39 1300 711 240 payroll.com.au Membership The Journal 147 | February-March 2015| Recruitment | Training | PayAssist Helpline Index Workers’ Compensation & Weekly payments 40 The Journal 147 | February-March 2015 Index Workers’ Compensation TAPS recently had a call from a member about passing on Workers’ Compensation payments to injured employees From a conversation the member had with their insurer it seemed that there had been a change and the member now had to pay their injured employees on a weekly basis – but on different days of the week depending on the day the employee had been injured. This would have a major disruption to the running of the payroll and would lead to many out of cycle payments. TAPS was unaware of any change to payments to injured workers, but just to make sure, we wrote to NSW WorkCover for an answer: Dear Lance Thank you for contacting WorkCover NSW. As discussed, where a worker is not suffering an economic loss (is not claiming weekly workers compensation payments) this does not count as a week of entitlements. e.g. where a worker is fit for suitable employment full hours and is earning their pre-injury income then this does not count as a week of weekly entitlements. Workers who have partial incapacity as a result of a physical injury and are not incurring wage loss as a result of the incapacity, do 41 The Journal 147 | February-March 2015 not have an entitlement to weekly compensation benefits. As there is no entitlement to weekly compensation benefits over these periods, these periods are not included when calculating the number of weeks an injured worker has been paid as per Part 3, Division 2 of the Workers Compensation Act 1987. What is a week? A week is any 7 days from the first day a worker has an incapacity (time off work) from a work related injury that results in a worker receiving weekly payments. Date Of Injury 1st day of Incapacity Week for Calculating Entitlement Period Monday Monday Monday -Sunday Monday Wednesday Wednesday -Tuesday The above definition is only for calculating the weeks paid on a claim to identify which entitlement period the worker falls into. The employer should continue to pay as per the normal pay cycle. Any payment during a week, counts as a week of benefits. It can be two hours, a day or two days, and these do not need to be consecutive. For example, an injured worker returns to suitable duties/pre Index Workers’ Compensation injury duties (and is not in receipt of weekly benefits) and then has a day off due to the injury, then goes to work the day after, and then has a further day off – this counts as a week of payments (If occurring within the 1 week as previous example). A weekly benefit calculation of $nil (zero weekly benefits) is no longer counted as a week. For example, in a week where a worker was performing suitable duties of 30 hours a week and earning above the 80% or 95% of the PIAWE, the worker would not be paid a weekly payment because the worker was earnings above the threshold. . This week would not count as a week for determining periods of entitlement even though the worker is still seeking treatment and is being reviewed by the Doctor and has not been cleared for pre injury duties. Week Entitlement Week 1 $150 Week 2 $150 Week 3 $0 Week 4 $0 Week 5 $150 Total Weeks Calculated: 3 Weeks 42 The Journal 147 | February-March 2015 Note: Scheme Agents are now reviewing all open claims where a zero weekly benefit had been included in the overall number of weeks (total weeks of benefits). Closed claims are also being reviewed if a worker was financially disadvantaged. Customers are to be referred to the Insurer. Where an injured worker had zero weekly benefits included in the overall calculation of total weeks - and they were advised their ongoing medical and related treatment expenses will be ceasing in the near future, they will now be entitled to ongoing medical and related treatment expenses up to 10 July 2015. For example, if a worker has an open claim and was advised (prior to 11 July 2014) that their medical entitlements would cease in 12 months as they were no longer receiving weekly benefit , where zero weekly benefits had been included in the calculation, they will now receive further medical expenses up to 10 July 2015. Yours sincerely WorkCover NSW Index Modern Awards Superannuation on payslips 43 The Journal 147 | February-March 2015 Index Superannuation Further red tape reductions passed by the Senate Joint media release The Hon. Josh Frydenberg MP Assistant Treasurer and The Hon. Christian Porter MP Parliamentary Secretary to the Prime Minister Many members will remember in 2012 the Government of the day proposed new payslip rules where an employer had to report the date they expected to make the super contributions to the employees fund for super relating to that particular payslip The changes were due to start on 01/01/2013 but needed regulations written to detail what actually had to be reported. Those regulations never came and so employers have been in a holding pattern ever since – showing super in line with the rules in the Fair Work Act and regulations but waiting for the changed rules to commence. Earlier this year the Government decided that the change to reporting super on payslips was not necessary: 44 The Journal 147 | February-March 2015 11 February 2015 The Government is getting on with the job of cutting red tape and regulation. In February, the Treasury Legislation Amendment (Repeal Day) Bill 2014 passed the Senate. This Bill is part of the Government’s commitment to abolish red tape that reduces productivity and investment, stifles job creation, creates uncertainty and saps confidence. The Bill: • Repeals duplicative payslip reporting provisions in superannuation legislation that were introduced by Labor, but never made operative. Under the Fair Work Act, employers are Index Superannuation already required to report details of employee superannuation entitlements that accrued during a particular pay period on an employee’s payslip. • Removes a requirement to seek financial sector company shareholding approval for individuals who have no actual shareholding in certain financial sector companies, but are associated with someone who does. • Simplifies taxation laws, including rewriting the definition of ‘Australia’ into a single location in the tax law for use across all the tax laws in a simple and coherent form. Cutting red tape is at the heart of this Government’s mission: to build a strong and prosperous economy for a safe and secure Australia. As a reminder, here are the current payslip requirements from the Fair Work Regulations: 3.46 Pay slips—content (1) For paragraph 536(2)(b) of the Act, a pay slip must specify: 45 The Journal 147 | February-March 2015 (a) the employer’s name; and (b) the employee’s name; and (c) the period to which the pay slip relates; and (d) the date on which the payment to which the pay slip relates was made; and (e) the gross amount of the payment; and (f) the net amount of the payment; and (g) any amount paid to the employee that is a bonus, loading, allowance, penalty rate, incentive-based payment or other separately identifiable entitlement; and (h) on and after 1 January 2010—the Australian Business Number (if any) of the employer. (2) If an amount is deducted from the gross amount of the payment, the pay slip must also include the name, or the name and number, of the fund or account into which the deduction was paid. Index Superannuation (3) If the employee is paid at an hourly rate of pay, the pay slip must also include: (a) the rate of pay for the employee’s ordinary hours (however described); and (b) the number of hours in that period for which the employee was employed at that rate; and (c) the amount of the payment made at that rate. (4) If the employee is paid at an annual rate of pay, the pay slip must also include the rate as at the latest date to which the payment relates. or the name and number, of any fund to which the contributions will be made. (6) In subregulation (5): (5) If the employer is required to make superannuation contributions for the benefit of the employee, the pay slip must also include: (a) the amount of each contribution that the employer made during the period to which the pay slip relates, and the name, or the name and number, of any fund to which the contribution was made; or (b) the amounts of contributions that the employer is liable to make in relation to the period to which the pay slip relates, and the name, 46 The Journal 147 | February-March 2015 contributions does not include a contribution in respect of a defined benefit interest (within the meaning of the Superannuation Industry (Supervision) Regulations 1994) in a defined benefit fund (within the meaning of the Superannuation Industry (Supervision) Act 1993). Note : Subsection 536(2) of the Act is a civil remedy provision. Section 558 of the Act and Division 4 of Part 4-1 deal with infringement notices relating to alleged contraventions of civil remedy provisions. Index Direct access to over 145 years of combined payroll knowledge on the PayAssist Helpline. Speak to a live adviser, get accurate answers fast . Our PayAssist Helpline has payroll professionals with over 145 years of combined payroll experience and answers over 15,000 inquiries a year. Access to PayAssist Helpline is available on all our membership packages. Members can call directly on 1300 723 159. 1300 723 159 47 payroll.com.au Membership | Recruitment | Training | PayAssist Helpline The Journal 147 | February-March 2015 Index Interpretive Guidance Interpretive Guidance Hi ATO, I’m hoping someone can assist me with some ETP calculations for the 15/16 financial year due to the changes coming for preservation age. If we use an example of an employee born on 30/11/1960 who is receiving an Excluded ETP Life Benefit of $70,000 on 15/12/2015 Will this ETP have a withholding rate of 17% or 32% They will turn 55 in the 15/16 financial year but won’t turn 56 until the 16/17 financial year. Dear Maureen, Thank you for your correspondence which we received on 12 March 2015. We provide you with the following interpretive guidance which is not binding on the Commissioner. Preservation Age The following table outlines when a person reaches their preservation age: 48 The Journal 147 | February-March 2015 Index Interpretive Guidance Date of birth Preservation age Before 1 July 1960 55 1 July 1960 – 30 June 1961 56 1 July 1961 – 30 June 1962 57 1 July 1962 – 30 June 1963 58 1 July 1963 – 30 June 1964 59 From 1 July 1964 60 Therefore, where a person is turning 55 between 1 July 2015 and 30 June 2016 it means that they would have been born between 1 July 1960 and 30 June 1961. As per the table above this means they would have a preservation age of 56. Withholding tax from employment termination payments (ETPs) The amount of tax which needs to be withheld from a life benefit ETP where the amount is under the relevant cap for the year depends on the preservation age of the recipient. For ETPs made on or after 1 July 2014 an employer needs to withhold 17% tax where a taxpayer has reached, or is over their preservation age, at the end of the financial year in which the payment is made and 32% where the taxpayer is under their preservation age at the end of the financial year. 49 The Journal 147 | February-March 2015 For more information on ETP caps search for the page ‘QC 39434’ on the ATO website (www.ato.gov.au) and click on the ‘ETP caps’ tab on the left hand side of the page. Index Lodgment News Managing the Workplace after the Death of an Employee 50 The Journal 147 | February-March 2015 Index Death of an Employee As a manager, one of the most difficult situations you may face in your career is managing the aftermath of the death of an employee. Because people experience and respond to trauma differently, your job can be that much more challenging. The sudden and permanent absence of a fellow employee who has shared the ups-and-down of work-life is often deeply stressful and destabilising. Those who worked closely with the person will feel they’ve lost a member of their extended family. Even employees who did not know or did not get on well with the employee may feel repercussions: an unrelated personal trauma or guilt over past differences with the person can be exposed and revisited. Your immediate job is to provide ways for these emotions to be recognised and channelled in a comfortable, trusted setting. Contact a workplace assistance counsellor First, you or Human Resources should contact a workplace assistance counsellor to facilitate a debriefing session. When you contact a counsellor, you will be asked to provide relevant information regarding the death of the employee as well as your personal assessment of the work group’s reaction to the situation. Then, a one to two hour debriefing session for employees should be scheduled. Research has shown that intervention with the affected work group reduces the stressful impact of someone’s death. 51 The Journal 147 | February-March 2015 The meeting is typically voluntary with employees encouraged to attend. During the meeting co-workers who wish to speak should be given the opportunity to do so, to volunteer expressions of grief as well as time to share thoughts in remembrance of the person. Plans for gestures of condolence to family members can be completed at this time. Doing so helps to satisfy the need to do something to commemorate the loss. Other employees may prefer and need one-on-one attention due to the severity of their grief. Arrangement for private onsite sessions should be made in advance Assess Your Needs and Delegate Duties Assess your own reaction to the news in order to anticipate the need to involve other resources within the organisation. Effectively managing what may be an extremely emotional situation for you and your work group may mean delegating duties associated with the death to those who are more detached from the situation. It is important to be realistic - you will not be able to think of everything or meet every need - this is an unusual work situation with few protocols. You will, however, want to thoughtfully consider the following steps: Staff Notification There is no way to anticipate how you will learn of the death of Index Death of an Employee one of your employees. You may be the first to know from the family, but often the news will travel a more circuitous route and another employee may alert you. No matter how you learn of the incident, react quickly by notifying immediate staff and close work friends directly, and the rest of the company through written communications, such as an email or memorandum. Remember to contact staff who are away or on leave. Share whatever information you have and explain that more details will be forthcoming. Attending the Funeral or Memorial Service Arrange time for your staff to attend the funeral or memorial service if they would like to do so. You may need to hire a temporary worker to answer phones for a few hours so that everyone can attend. Attending the memorial service is an important part of the grieving process. Remembering the Deceased Employee The relationship the employee had with co-workers will often determine how the workplace decides to remember the deceased. Examples of work group responses include: creating a memorial bulletin board with photos and other meaningful images, holding a workplace event such as a luncheon or reception to honour the deceased employee. Invite family members and close friends 52 The Journal 147 | February-March 2015 outside of work to share their memories with the group. You might also: create a memory book filled with stories and sentiments from co-workers to give to the family, have a fundraiser to give a financial donation to a chosen charity organisation, or write an article about the employee for the in-house newsletter. Other Workplace Issues Some of the more concrete issues which you, as the manager, will need to address are: • Desk and personal belongings. Family members or a close work friend may want to handle the task of boxing up the individual’s personal belongings. • Changing the voice mail message, retrieving messages (voice mail and email), handling inquires intended for the deceased employee. These tasks could be shared or rotated among staff to ease the emotional burden of having to tell callers that the employee has died. Prepare a brief statement to assist those who reply to calls. Index Death of an Employee • Staff coverage for unfinished or future work assignments. A temporary, short-term plan can be put into place until a more permanent decision can be made. It is best to put a temporary plan into action as soon as possible to lessen the level of anxiety that is already present among the staff. Make it clear what is needed and who is responsible. • Office space. It is best not to make any abrupt moves in regard to space changes; people need time to grieve the loss of their co- worker before seeing his or her workstation dismantled. In a month or so, there will be more acceptance of the changes which come from the loss of the co-worker. • The replacement employee. Under the best of circumstances, a new employee needs to be prepared for possible negative comparisons with the deceased employee. If the deceased was particularly well-liked, the transition will be even more difficult. It is advisable to give staff notice of the new employee’s start date, relevant work background and to prepare them for the change. It is a normal part of accepting a loss to welcome someone new. 53 The Journal 147 | February-March 2015 • Loss of work productivity and motivation. As the manager, expect the death of an employee to result in lower productivity and motivation for a brief time. The debriefing held soon after the announcement will ease the impact of loss, but it cannot be avoided entirely. Eventually, the work unit will return to its normal level of functioning. • Referring to your EAP. If one to two months pass and you notice that one of your employees has not returned to his or her normal level of functioning and appears to still be grieving, talk to that employee, give them feedback on what you have observed and share your concerns about them. You may suggest that they seek counselling from your Employee Assistance Program (EAP. Often, a loss in one area of someone’s life, as in the loss of a co-worker, triggers unresolved feelings about previous losses or anticipated losses. This person may need extra assistance in coping with these feelings. Source: http://www.cope-inc.com/org_manager/pma/eedeath. shtml Used with permission. Index Payroll Tax Fact Sheet Let us help you find your company's most important employee. For over 25 years TAPS Recruitment has been there to help you fill payroll positions ... on any system. Our highly experienced recruitment team takes pride in providing an efficient and personalised recruitment service ensuring that all candidates are thoroughly screened and tested prior to referral. For peace of mind and to keep your organisation compliant, all permanent placements receive a complimentary 12 month Full Corporate TAPS membership*. 1300 711 240 payroll.com.au Membership | Recruitment | Training | PayAssist Helpline *This applies to new clients. Exisiting TAPS members will receive a discounted rate. New Zealand Payroll News 55 The Journal 147 | February-March 2015 Index All phone numbers in this article are for NZ callers only. Changes to Paid Parental Leave Changes to Paid Parental Leave (PPL) will come into effect on 1 April 2015. These changes extend the maximum amount payable from 14 to 16 weeks. The changes apply to an employee or self-employed person if: • the expected date of delivery of their child is on or after 1 April 2015, but the child is born before that date or; • the child is born on or after 1 April 2015; or New Zealand News Thinking of hiring - now it’s easy to work out costs Thinking of hiring staff to get more done, but worried about the cost? Business.govt.nz’s new “Employee cost calculator” helps small to medium businesses make confident hiring decisions. The calculator uses data from government agencies and “Trade Me Jobs” to tailor employment costs to your industry and the type of role you’re looking at. You simply click on a couple of boxes to quickly estimate the fixed and discretionary costs of taking someone on. For more information on Paid Parental Leave visit You can find out what you’re likely to pay straightaway and get a breakdown of costs like ACC levies, KiwiSaver contributions and fringe benefit tax. The calculator also shows you the cost of employing someone in the first year, and a monthly ballpark figure for your budget. You can try out different scenarios and email the results to yourself, or save them as a PDF or csv file. http://www.dol.govt.nz/ppl/ Use the “employee cost calculator” on the business.govt.nz • in the case of adoption, if the date on which the carer assumes the care of the child is on or after 1 April 2015. 56 The Journal 147 | February-March 2015 Index New Zealand News website: http://www.business.govt.nz/employeecostcalculator/ Business.govt.nz is the first-stop-shop for small businesses looking for advice, information and tools to help them work with government. The site is part of the Better for Business programme delivering better public services for New Zealand. We’ll continue to keep everyone informed of changes throughout the year. Child support is changing Upcoming changes to benefit and reimbursing allowances The way we work out child support assessments will be changing on 1 April 2015. Customers will receive notices from mid-February letting them know the new amount of child support they’ll pay or receive. In mid-March, we’ll send notices to employers advising how much to deduct from each pay, starting 1 April 2015. We’ll be making further changes to improve child support next year on 1 April 2016. These changes include a new administrative review ground and a lower maximum age of eligibility. There will also be new debt and penalty rules to help customers if they fall behind with payments. 57 The Journal 147 | February-March 2015 http://www.ird.govt.nz/childsupport-changes/ Changes coming into effect on 1 April 2015 will affect the tax treatment of allowances you might pay your employees. Allowances are payments made to an employee in addition to their salary or wage and can include payments for accommodation, food, or clothing. The changes clarify the tax treatment of employer-provided accommodation, accommodation payments and other allowances or payments made by employers to cover employee expenditure. Find out more detailed information about these changes, including if you can retrospectively apply the new rules: http:// www.ird.govt.nz/payroll-employers/make-deductions/staffbenefits/ Index New Zealand News Deductions using special tax codes Do you have an employee using a special tax code? Have you checked their special tax code certificate recently to make sure it’s still valid? If the certificate is still valid, great, keep making deductions at the specified rate. KiwiSaver schemes, complying funds or other superannuation funds. Your employment agreements will determine if you need to deduct ESCT from, or pay it on top of, the employer cash contributions. In most cases you’ll deduct ESCT from the gross employer cash contributions. However, where the employment agreement states the employer contribution is a net amount, you will need to calculate and pay ESCT on top of the net contribution. If it isn’t valid, start making deductions based on your employee’s previous Tax code declaration (IR 330) form, or a new IR 330 if they’ve given you one. NZPPA Payroll Practice Guide - Special Offer for TAPS’ Members You may be deducting too much or too little tax if you’re not using the right tax code. NZPPA is the number one independent information and support resource for payroll in New Zealand. Find out more information about deductions using special tax codes. We provide advice and support for payroll throughout New Zealand and internationally on a daily basis (to anywhere NZ payroll is processed). Deducting ESCT from your employer superannuation cash contributions ESCT (employer superannuation contribution tax) must be paid on any employer cash contributions you make to employees’ 58 The Journal 147 | February-March 2015 The NZPPA Payroll Practice Guide is a payroll resource developed by payroll experts for payroll people. It is written in plain language from a payroll perspective, full of practical examples, checklists and important points to keep in mind when you are working with and processing payroll. Index New Zealand News What’s covered in the NZPPA Payroll Practice Guide? At 300+ pages of material the NZPPA Payroll Practice Guide will become a valuable resource for any payroll practitioner. There are three main sections of the guide being: Payroll information is based on a lot of legislation, practices and processes all of which, including the interpretation of the legislation, change frequently. How we have designed the NZPPA Payroll Practice Guide is that in late February early March the main guide will be released and subscribers to the guide will be able to access any updates via a link to a password protected area on the NZPPA website. In the following year we will roll all the updates and any new 1st April changes into the next edition of the guide. What this will mean is that subscribers will get the latest updated information as it happens, not a once a year book release or a quarterly update. NZPPA members get the NZPPA Payroll Practice Guide at a substantial reduced rate along with all the other benefits of NZPPA membership. 59 The Journal 147 | February-March 2015 1. How to run an effective payroll. Payroll structure (all aspects of the Payroll Office), Payroll Practice and Process, Payroll Staff, Measuring Payroll Effectiveness and performance. 2. Payroll Law. The guide will cover legislation that impacts on payroll divided into two main areas being employment and tax related legislation. This is the largest section of the guide and is in depth and comprehensive. 3. Payroll Selection. This guide applies to any payroll situation from manually processed, to using a computerised payroll application or using an outsourced provider. The guide will provide the advantages and disadvantaged for each type of payroll and provide guidance on matching the best payroll solution to your business environment. Other features of the practice guide: Index New Zealand News • The guide is filled with fully worked calculations, references an links, check lists and sample forms. • 2015 Public Holiday Guide along with School Term Dates. • Definitions of terms and explanations in plain language related to payroll are provided throughout the guide. Getting the latest updates as they happen! Changes in payroll happen often and how the NZPPA Payroll Practice Guide will be kept up to date is through having subscribers given a logon to a portal on the NZPPA website where they can access any updates. All subscribers will be emailed when new updates are available. If the subscription is continued to the next year a 10% discount will apply on the standard price. Please Note: Australian orders add an additional $15 postage fee on the above costs. How to order: The NZPPA Payroll Practice Guide will be officially released on the 13 March 2015 (Black Friday!). TAPS MEMBERS have a special offer - see below on how to access it. Be the first to get your copy, you can pre-order you copy now!! Cost of the NZPPA Payroll Practice Guide • NZPPA members: $175 +GST (includes the initial Guide release edition and access to updates up to the next years release). If the subscription is continued to the next year a 10% discount will apply on the standard price. • NZPPA Non-member: $475 + GST (includes the initial Guide release edition and access to updates up to the next years release). 60 The Journal 147 | February-March 2015 • Click here if you want to subscribe (NZ) • Click here if you want to subscribe (Australia) – TAPS MEMBERS use this link and take the overseas delivery for NZPPA Non-members. Insert TAPS as the discount code to get the book for the same price as NZPPA members Get the Payroll Resource written by the Payroll Experts! Index
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