Mastering the Art of Juggling (Clown Noses Optional) PMI Nashville Chapter 2015 Spring Symposium Presented by Jay Houston, PMP, IT Project Manager Vanderbilt University Medical Center April 30, 2015 Juggling Mastering the Art of Juggling (Clown Noses Optional) 2 Personality Types Mastering the Art of Juggling (Clown Noses Optional) 3 per·son·al·i·ty /pərsəˈnalədē/ The combination of characteristics or qualities that form an individual's distinctive character.¹ Personality Types Mastering the Art of Juggling (Clown Noses Optional) 4 Myers-Briggs Type Indicator® DiSC Profile Type A, Type B Personality Types Mastering the Art of Juggling (Clown Noses Optional) 5 Extraversion Sensing (E) (S) Introversion Intuition (I) (N) Thinking Judging (T) (J) Feeling Perceiving (F) (P) Personality Types Mastering the Art of Juggling (Clown Noses Optional) 6 Myers-Briggs Type Indicator® ESFJ: Give me the patience I need to deal with things more effectively… and I mean right NOW! Personality Types Mastering the Art of Juggling (Clown Noses Optional) 7 D C i S Personality Types Mastering the Art of Juggling (Clown Noses Optional) 8 Personality Types Mastering the Art of Juggling (Clown Noses Optional) 9 Type A Type B Personality Types Mastering the Art of Juggling (Clown Noses Optional) 10 Confident Challenge-Oriented Desire to Win Appreciate Approval from Others Overachiever VIP Spotlight Sometimes Abrupt Fun-Loving Happy Follow Strong Leadership Sense of Humor Spontaneous Forgetful Social Spend Money Freely Friendly Loyal Team-Player Supporters Peacemakers Intuitive Animals & Outdoors Family-Oriented Calculated Gather Data to Analyze Skeptical Facts Precise Plan Structure Not Spontaneous Perfectionist2 Personality Types Mastering the Art of Juggling (Clown Noses Optional) 11 Red Blue Yellow Green Personality Types Mastering the Art of Juggling (Clown Noses Optional) 12 Relationships Mastering the Art of Juggling (Clown Noses Optional) 13 re·la·tion·ship /rəˈlāSH(ə)nˌSHip/ The way in which two or more people, groups, countries, etc., talk to, behave toward, and deal with each other.3 Relationships Mastering the Art of Juggling (Clown Noses Optional) 14 Invest in signature relationship practices Model collaborative behavior Create a “gift culture” Ensure requisite skills Support a strong sense of community Practice task- and relationshiporiented leadership Build on heritage relationships Relationships Mastering the Art of Juggling (Clown Noses Optional) Understand role clarity and task ambiguity4 15 Relationships Mastering the Art of Juggling (Clown Noses Optional) 16 Hold teambuilding activities Plan communications Relationships Mastering the Art of Juggling (Clown Noses Optional) Manage people Give recognition and rewards5 17 Kindness Mastering the Art of Juggling (Clown Noses Optional) 18 “Positive workplaces that were affirming to employees saw revenue growth almost SIX TIMES greater than nonaffirming cultures...”7 Kindness Mastering the Art of Juggling (Clown Noses Optional) “…nice guys (and gals!) CAN actually finish first…”6 19 “The level of our success is limited only by our imagination and no act of kindness, however small, is ever wasted.” ~ Aesop Kindness Mastering the Art of Juggling (Clown Noses Optional) 20 Side effects: Makes us happier Gives us healthier hearts Slows aging Makes for better relationships Is contagious8 Kindness Mastering the Art of Juggling (Clown Noses Optional) 21 Fun! Mastering the Art of Juggling (Clown Noses Optional) 22 Fun! Mastering the Art of Juggling (Clown Noses Optional) 23 • Fun is important to • Affects personal people at work enjoyment • Influences turnover • Impacts 9 relationships • Attracts employees to jobs Fun! Mastering the Art of Juggling (Clown Noses Optional) 24 Organic Emerges from employees Forms of Fun at Work Managed 10 Stems from managers Task Results from interactions with assigned tasks Fun! Mastering the Art of Juggling (Clown Noses Optional) 25 • We don’t make mistakes, we learn. • Whoever carries the risk, decides. • If it’s not fun, you’re doing something wrong. Fun! Mastering the Art of Juggling (Clown Noses Optional) 26 “People rarely succeed unless they have fun in what they are doing.” ~ Dale Carnegie Fun! Mastering the Art of Juggling (Clown Noses Optional) 27 Fun! Mastering the Art of Juggling (Clown Noses Optional) 28 Questions Mastering the Art of Juggling (Clown Noses Optional) 29 • Jung Typology Test™ (Myers-Briggs Type Indicator) http://www.humanmetrics.com/cgi-win/jtypes2.asp • DiSC Personality Testing http://discpersonalitytesting.com/ • Marc Accetta Personality Test http://marcaccetta.com/personality-test/ • How to Juggle http://learnhowtojuggle.info/ • Workplace Relationship Quiz: What Kind of Co-Worker Are You? http://www.quintcareers.com/coworker_assessment.html Links Mastering the Art of Juggling (Clown Noses Optional) 30 Jay Houston, PMP, IT Project Manager HealthIT Program Management Office [email protected] (615) 496-6360 https://www.linkedin.com/in/houstonjay http://www.mc.vanderbilt.edu Contact Information Mastering the Art of Juggling (Clown Noses Optional) 31 1 Google. “Define personality.” n.p. n.d. Web. 13 April 2015. Accetta, Marc. “Personality Test.” MarcAccetta.com. Marc Accetta Seminars, Inc. 2014. Web. 13 April 2015. <http://marcaccetta.com/personality-test/> 3 Merriam-Webster. “relationship.” Merriam-Webster, Incorporated. 2014. Web. 2 December 2014. 4 Gratton, Lynda, Erickson, Tamara. “Eight Ways to Build Collaborative Teams.” Harvard Business Review. Harvard Business School Publishing. 2015. Web. 14 April 2015. <https://hbr.org/2007/11/eight-ways-to-build-collaborative-teams> 5 Mulcahy, PMP, Rita. PMP Exam Prep. RMC Publications, Inc. 2009. Print. 6 Seppala, Emma. “The Hard Data on Being a Nice Boss.” Harvard Business Review. Harvard Business School Publishing. 24 November 2014. Web. 14 April 2015. <https://hbr.org/2014/11/the-harddata-on-being-a-nice-boss> 7 LinkedIn. “5 Random Acts of Kindness That Are Great for Business.” n.p. 5 December 2014. Web. 13 April 2015. <https://www.linkedin.com/pulse/20141205160304-39785422-5-random-acts-ofkindness-that-are-great-for-business> 8 Hamilton, Ph.D., David R. “5 Beneficial Side Effects of Kindness.” The Huffington Post. The Huffington Post. 2015. 2 June 2011. Web. 31 March 2015. <http://www.huffingtonpost.com/david-rhamilton-phd/kindness-benefits_b_869537.html> 9 Tews, M.J. , Michel, J.W., Stafford, K. “Does fun pay? The impact of workplace fun on employee turnover and performance.” Cornell Hospitality Quarterly. Vol. 54 No. 4 (2013): 370-382. Web. 31 March 2015. <http://cqx.sagepub.com/content/54/4/370.full> 10 Plester, Barbara, Cooper-Thomas, Helena, Winquist, Joanne. “The fun paradox." Employee Relations. Vol. 37 Iss. 3 (2015): 380 – 398. Web. 31 March 2015 <http://www.emeraldinsight.com/doi/full/10.1108/ER-04-2013-0037> 2 References Mastering the Art of Juggling (Clown Noses Optional) 32
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