Mastering the Art of Juggling
(Clown Noses Optional)
PMI Nashville Chapter 2015 Spring Symposium
Presented by Jay Houston, PMP, IT Project Manager
Vanderbilt University Medical Center
April 30, 2015
Juggling
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Personality Types
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per·son·al·i·ty /pərsəˈnalədē/
The combination of
characteristics or qualities
that form an individual's
distinctive character.¹
Personality Types
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Myers-Briggs Type Indicator®
DiSC Profile
Type A, Type B
Personality Types
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Extraversion
Sensing
(E)
(S)
Introversion
Intuition
(I)
(N)
Thinking
Judging
(T)
(J)
Feeling
Perceiving
(F)
(P)
Personality Types
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Myers-Briggs Type Indicator® ESFJ:
Give me the patience I
need to deal with things
more effectively…
and I mean right NOW!
Personality Types
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D
C
i
S
Personality Types
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Personality Types
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Type A
Type B
Personality Types
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Confident
Challenge-Oriented
Desire to Win
Appreciate Approval from Others
Overachiever
VIP
Spotlight
Sometimes Abrupt
Fun-Loving
Happy
Follow Strong Leadership
Sense of Humor
Spontaneous
Forgetful
Social
Spend Money Freely
Friendly
Loyal
Team-Player
Supporters
Peacemakers
Intuitive
Animals & Outdoors
Family-Oriented
Calculated
Gather Data to Analyze
Skeptical
Facts
Precise Plan
Structure
Not Spontaneous
Perfectionist2
Personality Types
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Red
Blue
Yellow
Green
Personality Types
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Relationships
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re·la·tion·ship /rəˈlāSH(ə)nˌSHip/
The way in which two or more
people, groups, countries, etc.,
talk to, behave toward, and deal
with each other.3
Relationships
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Invest in signature
relationship
practices
Model collaborative
behavior
Create a
“gift culture”
Ensure requisite
skills
Support a strong
sense of community
Practice task- and
relationshiporiented leadership
Build on heritage
relationships
Relationships
Mastering the Art of Juggling (Clown Noses Optional)
Understand role
clarity and task
ambiguity4
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Relationships
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Hold teambuilding activities
Plan
communications
Relationships
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Manage people
Give recognition
and rewards5
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Kindness
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“Positive workplaces
that were affirming
to employees saw
revenue growth
almost SIX TIMES
greater than nonaffirming cultures...”7
Kindness
Mastering the Art of Juggling (Clown Noses Optional)
“…nice guys
(and gals!)
CAN actually
finish
first…”6
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“The level of our success is limited
only by our imagination and no act
of kindness, however small,
is ever wasted.”
~ Aesop
Kindness
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Side effects:
Makes us happier
Gives us healthier hearts
Slows aging
Makes for better relationships
Is contagious8
Kindness
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Fun!
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Fun!
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• Fun is important to • Affects personal
people at work
enjoyment
• Influences turnover • Impacts
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relationships
• Attracts employees
to jobs
Fun!
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Organic
Emerges from
employees
Forms of Fun
at Work
Managed
10
Stems from
managers
Task
Results from
interactions with
assigned tasks
Fun!
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• We don’t make
mistakes, we
learn.
• Whoever carries
the risk, decides.
• If it’s not fun,
you’re doing
something wrong.
Fun!
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“People rarely succeed unless they
have fun in what they are doing.”
~ Dale Carnegie
Fun!
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Fun!
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Questions
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• Jung Typology Test™ (Myers-Briggs Type Indicator)
http://www.humanmetrics.com/cgi-win/jtypes2.asp
• DiSC Personality Testing
http://discpersonalitytesting.com/
• Marc Accetta Personality Test
http://marcaccetta.com/personality-test/
• How to Juggle http://learnhowtojuggle.info/
• Workplace Relationship Quiz: What Kind of Co-Worker
Are You? http://www.quintcareers.com/coworker_assessment.html
Links
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Jay Houston, PMP, IT Project Manager
HealthIT Program Management Office
[email protected]
(615) 496-6360
https://www.linkedin.com/in/houstonjay
http://www.mc.vanderbilt.edu
Contact Information
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1
Google. “Define personality.” n.p. n.d. Web. 13 April 2015.
Accetta, Marc. “Personality Test.” MarcAccetta.com. Marc Accetta Seminars, Inc. 2014. Web. 13
April 2015. <http://marcaccetta.com/personality-test/>
3 Merriam-Webster. “relationship.” Merriam-Webster, Incorporated. 2014. Web. 2 December 2014.
4 Gratton, Lynda, Erickson, Tamara. “Eight Ways to Build Collaborative Teams.” Harvard Business
Review. Harvard Business School Publishing. 2015. Web. 14 April 2015.
<https://hbr.org/2007/11/eight-ways-to-build-collaborative-teams>
5 Mulcahy, PMP, Rita. PMP Exam Prep. RMC Publications, Inc. 2009. Print.
6 Seppala, Emma. “The Hard Data on Being a Nice Boss.” Harvard Business Review. Harvard Business
School Publishing. 24 November 2014. Web. 14 April 2015. <https://hbr.org/2014/11/the-harddata-on-being-a-nice-boss>
7 LinkedIn. “5 Random Acts of Kindness That Are Great for Business.” n.p. 5 December 2014. Web. 13
April 2015. <https://www.linkedin.com/pulse/20141205160304-39785422-5-random-acts-ofkindness-that-are-great-for-business>
8 Hamilton, Ph.D., David R. “5 Beneficial Side Effects of Kindness.” The Huffington Post. The Huffington
Post. 2015. 2 June 2011. Web. 31 March 2015. <http://www.huffingtonpost.com/david-rhamilton-phd/kindness-benefits_b_869537.html>
9 Tews, M.J. , Michel, J.W., Stafford, K. “Does fun pay? The impact of workplace fun on employee
turnover and performance.” Cornell Hospitality Quarterly. Vol. 54 No. 4 (2013): 370-382. Web. 31
March 2015. <http://cqx.sagepub.com/content/54/4/370.full>
10 Plester, Barbara, Cooper-Thomas, Helena, Winquist, Joanne. “The fun paradox." Employee
Relations. Vol. 37 Iss. 3 (2015): 380 – 398. Web. 31 March 2015
<http://www.emeraldinsight.com/doi/full/10.1108/ER-04-2013-0037>
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References
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