2 / PNJ / Annual Report 2 12 h o n o r t h e 04 MESSAGE FROM THE CHAIRWOMAN 08 OVERALL OUTLOOK OF THE COMPANY 10 The story of brand t r u e v a l u e 12Milestone 14 Growth chart 16 Merits and awards 20 BOARD OF DIRECTOR’S REPORT 24 THE SUPERVISORY BOARD’S REPORT 26 BOARD OF MANAGEMENT’S REPORT ON BUSINESS PEFROMANCE 2012 35 RISK MANAGEMENT 38 DEVELOPMENT ORIENTATION 42 MANAGEMENT ACTIVITIES 44 Organizational structure 46 Board of director profile 50 Board of management profile 52 Board of supervisory profile 56 PNJ CULTURE 57 Corporate culture: “PNJ is our home” 58 Investor relations 60 Pnj heads to the community 62 DISTRIBUTION SYSTEM 64 FINANCIAL STATEMENT 2012 Annual Report 2 12 / PNJ / 3 MESSAGE FROM THE CHAIRWOMAN Dear Valued Shareholders, With the ongoing recession lingering throughout 2012, not only global powers but the local economy also continued to struggle with its implications: falling growth rates, severe unemployment situation, lowering purchasing power, and crippling public debt. Amidst that context, recent state-enacted policies regarding gold trading were introduced, leaving huge impact on the operation of many locally based businesses, especially gold traders. The World Gold Council said global demand for golden jewelries in 2012 declined by 3% while the reduction figure in Vietnam are estimated at 12% for ornaments and 24% for investment demand. Ms. CAO THI NGOC DUNG Chairwoman - General Director In order to successfully cope with the overall uncertainties and instabilities of not only the economy but the industry, Phu Nhuan Jewelries Joint Stock Company (PNJ) decided to align its business operations with a new set of strategies. Clearly defining the year 2012 as a turning point for “significant reforms and internal empowerment”, the company concentrated its resources into restructuring, core production, introduction of cutting-edge managerial standards, cost-reduction initiatives, efficiency leveraging, and the development of risk management mechanism. In the recent year, thanks to these directions, PNJ became a typical success story for sustainable development and successfully accomplished all KPIs agreed upon during the last Annual General Meeting. Last year PNJ reached an important milestone with the erection of a new jewelry processing plant tripling in size compared to the old one, an obvious manifestation for the gold trader’s longterm ambition and preparedness for its 10-year plan. The new manufacturing facilities, featuring a closed production loop, innovative procedures, strict compliance policies, manageable 4 / PNJ / Annual Report 2 12 h o n o r loss-in-production solutions, have been put into operation and contributed enormously to initial increments made unto margin profits earned by all PNJ existing business divisions. Identifying HR and Organization Structuring as two integral elements in the overall project, PNJ has contracted with a well-acclaimed and experienced HR consultant agency for the development of an innovative HR compensation plan and performance review policy. The quality of PNJ workforce over the past few years have been significantly elevated thanks to recent valuable recruits and appointments of multinational talents for senior executive positions. PNJ has a systematic approach for POS performance review and excellent market research. In 2012 alone, the company opened 2 new trading gold shops, 11 silver ones and all of these outlets have succeeded to generate expected revenues. As of December 31, 2012, PNJ is managing a nationwide network of POS numbering 167 shops. PNJ finished the year 2012 with impressive business records: consolidated revenue of 6,777.8 billion VND; parent company’s Revenue of 6,428.4 billion VND (equivalent to 62% fulfillment of target); consolidated net sales of 254.4 billion (equivalent to 96% of targeted sales). Despite turbulences impacting gold bar trading, jewelry sales increased by 3% y-o-y, making a total volume of 3,647 billion VND, ROE standing at 19.1%. Dividend was reached 23% regarding 2012 AGM resolution. Hardship and adversities are expected to prolong through 2013 for both macro-economy and the industry itself since purchasing power especially that for luxuries, has yet to express promising signs. The Board of Directors has requested that all responsible departments formulate 2013 t h e t r u e v a l u e Business Plan with great care and caution, reviewing strategic goals set for the period of 20122022 so as to make practical decisions. We are striding ahead with a smart insight in which we shift our focuses unto core business, efficiency enhancement, and sustainable development, cost monitoring, and supply diversity and valueadded benefits for customers as our fundamental bases. Thus, we are strongly confident that PNJ will continue to fulfill its commitments in terms of revenue generation, share expansion, remuneration enhancement, profit growth, corporate equity, and share dividends. The year 2013 constitutes a significant millstone for PNJ since it will reach its 25th anniversary by then. After a quarter of century in operation, PNJ prides itself for the existing position as the flagship gold & jewelry brand for Vietnam, a firm foothold in the mind of customers, and its readiness for international expansion in foreseeable future. These fruits are not possible without the enormous efforts and creativity of all PNJ people, and equally important, the wholehearted endorsement from all of our respected clients, shareholders, and partners. Our continuing commitment is to strive our best for the completion of all targeted business visions so as to stay deserved for your ongoing trust. On behalf of the Board of Director, I would like to express my sincerest gratitude towards the authorities, shareholders, partners, clients, and all employees for your continuing support and contribution in every of our triumphs. I am hopeful that you will continue your precious endorsement for the time to come. I wish all the best for good health, prosperity, and happiness to our shareholders, clients, and partners. Cao Thi Ngoc Dung Chairwoman Annual Report 2 12 / PNJ / 5 6 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e 25 YEARS: A REWARDED JOURNEY OF CREATIVITY AND RESTLESS ENDEAVOR Annual Report 2 12 / PNJ / 7 OVERAL OUTLOOK OF VISION, MISSIONS, AND CORE VALUES MISSIONS PNJ brings great pride to customers through the provision of elaborate, delicate, outstanding jewelry products. 8 / PNJ / Annual Report 2 12 VISION Becoming the leading jewelry manufacturer and retailer in Asia and securing number one position in all targeted fragments in Vietnam market. CORE VALUES 1. Honesty Honesty is the best policy and the highest professional code of moral conduct to which each individual and organization should commit: - Lawful profits and business morality are the bases for all PNJ conducts. Build confidence and transparency in the organization to win trust - Declare wars to eliminate any symptoms of dishonesty. h o n o r 2. Quality Quality is the backbone for survival and the standard to which the value of each individual and organization should be measured. - Ensure the quality of all resources for the creation of high quality products. - Each individual commits to carry out his/her duties at the highest standard of quality to ensure zero faulty items and handing out such items to others. 3. Responsibility Leaning responsibility as the motivation for all business conducts. Place highest emphasis on the benefits of customers, company, and the community - Each individual commits to live in a responsible way with his/her family, company, and society - Execute all tasks excellently in voluntary, proactive, creative, and dedicated manners. - Seek to pioneer in the toughest tasks with a can-do spirit. 4. Innovation Innovation is the key to sustainable development in any organization - Do not become arrogant with past glories. Ready to learn, ready to listen, ready to apply something new and acquire t h e t r u e v a l u e new knowledge, experience, as well as expertise - Innovate continuously in order to leverage benefits for the organization 5. Creativity Creativity is the essence to make a difference and stands out from the crow - Meeting customer expectations is the directive of creativity Each individual and organization commits to empower creativity without fails; combining this merit with the working spirit, sense of responsibility, and passion to create new products and features that truly excel Annual Report 2 12 / PNJ / 9 THE STORY OF BRAND PNJ Gold Jewelry PNJSilver Officially established in Vietnam since 1989, PNJ has asserted its leading position as a pioneer brand in Vietnam jewelry industry through the exquisite products, various designs and superior quality. As the first jewelry brand in Vietnam possessing the extensive distribution system, PNJ proudly builds a strong consistency of brand identity, product quality, service and business policy. These have made PNJ different and outstanding compared to innumerable brands joining the retail market, created the peace of customer’s mind, and protected the interests of consumers across the country. Launched in 2001, PNJSilver is the first silver jewelry brand in Vietnam. Its mission is “Bring to young customers the modern beauty style, and be the ideal gift for special occasions” Nearly 25 years of development, PNJ is constantly creative to continually bring in hundreds of diverse collection of gold material, abundant gemstone and breakthrough design contributing to the beauty, elegance and class of Vietnamese consumers. The collections such as Golden Happiness, ECZ Jewelry (Excellent Ziconia Cubic), Diamond Jewelry and so on are testaments to the peak level of craftsmanship confirming its mission which is “Bring pride to customers by exquisite jewelry with outstanding quality.” 10 / PNJ / Annual Report 2 12 To confirm its pioneer position leading the market with a youthful and modern style, PNJSilver often introduces new collections following latest trend and much more marketing communications towards young consumer. With the distribution of 130 stores nationwide, PNJSilver has constantly endeavour to take aim at being a fashion icon for young customers and leading fashion jewelry brand with outstanding quality and reasonable price. h o n o r t h e t r u e v a l u e CAO FINE JEWELLERY JEMMA To strengthen its leader position in jewelry industry in Vietnam, PNJ company has launched to the market a very high-end jewelry brand CAO Fine Jewellery in 2005. Consumers choose premium brands because of the uniqueness and creativity of design, the elaborateness and elegance of masterpieces. Especially, CAO Fine Jewellery provides tailor-made service which encourage customer create their own style based on their requirement and preferences of design - a service that not many brands could always deliver and satisfy. Jemma is a jewelry and fashion accessories brand that was introduced to the market in late 2009. With the mission of “Sparkle the beauty of modern women by jewelry and fashion accessories”, Jemma has become the first choice of young customers, especially female officer. Jemma products not only emphasize the experience & emotion that come with each piece, but also represent quality, emotion, and mindset of woman. Although Cao Fine Jewelry is a young brand, it has caffirmed its position in the premium market segment and is capable of competing with international jewelry brand in Vietnam and the region. With 25 years of restless effort and creativity, PNJ has introduced new jewelry brands that fit in various demand and different taste of customer. Sharply the brand story has described how PNJ has transformed and professionalized our operation - It’s also the route of “honoring the true value” whereas every specific brand has their own true value, unique quality and reflected true decent beaty of our distinguished customer. Annual Report 2 12 / PNJ / 11 MILESTONES Established Hanoi branch - first branch outside Ho Chi Minh City, starting outreach in big cities nationwide. Be voted at “Vietnamese High Quality Product” for the first time. 1998 1994 1988 The Phu Nhuan Gold & Silver Store, precursor of PNJ 1992 Upgrading to Phu Nhuan Jewelry Company from The Phu Nhuan Gold & Silver store then invested in modern production line. The company positioned itself as a professional processor and trader of jewelry products. Being co-founder of Đông A bank 12 / PNJ / Annual Report 2 12 1993 First time introducing necklace and molded jewelries produced by Italian technology 1995 This stage embarked PNJ’s initial efforts of brand building professionally which was supported by World Gold Council (WGC). Also in this year, PNJ first time joined Hong Kong International Jewelry Exhibition. The company received a merit certification for ISO Quality Management System bestowed by DNV. 2000 h o n o r 2001 PNJ Silver was officially launched Celebrating 15th anniversary, reached 1000 employees. PNJ intensified building corporate culture named “ We are family” 2004 t h e t r u e v a l u e 2008 Becoming a Joint Stock company then ranked in Top 500 Largest Retailer in Asia Pacific by Singapore based Retail Asia Magazine. 2005 2007 Officially launched luxury brand - Cao Fine Jewelry. Repositioning PNJ Silver. Being co-founder of Dong A Land Initially entering America market. PNJ became one of the 200 biggest enterprises in Vietnam as reported by UNDP. On April 3, 2008, PNJ officially announced its change of logo, introducing itself with a more modern and professional look. Becoming the official jewelry and crown sponsor for 2008 Miss Universe hosted by Vietnam. 2009 Listed in Hochiminh stock exchange (HOSE). 2012 2012 The company inaugurated new PNJ Jewelry Factory - a largest factory in Vietnam Annual Report 2 12 / PNJ / 13 GROWTH CHART 14 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e 10/2012: Inauguration of the PNJ New factory Annual Report 2 12 / PNJ / 15 MERITS & AWARDS 2 1 3 1. Award-winner of 16 consecutive Titles of Vietnamese High-Quality Products 2. Bestowed Title of National Brand by the Government (2010,2012) 3. PNJ became Top 50 Best-Performing Enterprises in Vietnam (June 19, 2013) 4. PNJ was voted in Top 500 Asia-Pacific Retailer by Retail Asia Magazine (Singapore). 5. PNJ received honor for the title of “Gold Quality of National Brand’’ 2011 6. PNJ became on of 3 Vietnamese enterprises to receive the award for Quality Product of Asia-Pacific 2011 7. PNJ join the rank of 500 Leading Retailer in Asia-Pacific 16 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e 1.NATIONAL BRAND CUP 2.VIETNAMESE GOLDEN STAR CUP 3.QUALITY PRODUCT OF ASIA PACIFIC TROPHY 4.TOP 500 LEADING RETAILER IN ASIA PACIFIC 5.TOP 50 BEST- PERFORMANING ENTERPRISE IN VIETNAM 4 5 and top 3 biggest retailer in Vietnam (2011) 8. PNJ received certificate and trophy for Vietnamese High Quality Products in 2006, 2007 9. PNJ received certificate and trophy for Strong Brands in 2006 and 2007 10. PNJ received certificate and trophy for Best Viet Brands in 2007 11.PNJ received certificate and trophy for Vietnamese Golden Star Award in 2003, 2005, 2007 12. PNJ received certificate and trophy for Vietnam Record as “the first enterprise to invest in the most cutting-edge technologies at the largest production scale in jewelry processing” (2007) 13.The President of the State awarded PNJ with ThirdClass Labor Medal (June 12, 2008) 14.The President of the State awarded PNJ with First-, Second-, and Third-Class Labor Medal in 1995, 2000, and 2003, respectively 15. PNJ was awarded a Flag of Honor for 20th anniversary (1988-2008) by the People’s Committee of HCMC Annual Report 2 12 / PNJ / 17 18 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e 2012: THE YEAR OF REFORMS AND INTERNAL STRENGTH GAIN Annual Report 2 12 / PNJ / 19 BOARD OF DIRECTOR’S REPORT With a foresight that Vietnam economy is stepping into a transformation with many changes in macroeconomic policies, contemporaneously affected significantly from the global economic uncertainty, from the beginning of 2012 Board of Director determined this time would be a challenging period for PNJ and other enterprise. To cope with the difficulties from the business environment and to strengthen the leading enterprise position in the industry as well as to move to a new development period, enterprises must have appropriate and flexible strategic orientation. Two main targets aimed by General Assembly are increasing operational effectiveness and administrative system restructuring. In 2012, administrative system restructuring must be at highest priority in order to maximize the internal strength and create a solid foundation for a next stronger development period. Board as following: 1. O p e r a t i o n a l Administration: Board overview 2012: “The year 2012 is a milestone of Management and As expected, Vietnam on the way to the reform Foreign Consultant are and global economy and strategic achievements directed to conduct have seen a year full of PNJ.” restructuring project of difficulties and and completely build a fluctuation, gold price development strategy fluctuated with large amplitudes. Besides, new government policies to 2022. Not just stop at gained achievements, about administrating gold market were also by cooperating with Foreign Consultant to build one of the factors directly affected PNJ business an appropriate long-term strategy, PNJ initiatively brings itself to a new level, step by step completes operations. For many objective and subjective reasons, 2012 the target to be the leading jewelry company in operational result was not as expected, mainly due Asia - Pacific area. According to that, the key to the decline of gold bar revenue. However, this target currently is increasing competitive capacity, is not a key business of PNJ because of occupying strengthening and developing the workforce, a low percentage in profit, so although its revenue increasing the effectiveness of business and just was at 63% of plan, profit was affected manufacturing activities. insignificantly. Unconsolidated profit after taxes The BOD approved the strategic orientation, new and consolidated profit after taxes achieved 95% operational structure more appropriate with new development period. Continuing hiring consulting and 96% of plan respectively. Difficult economic situation is one of the main experts to rebuild the salary system (pay structure, reasons for goods consumption declining. In other compensation plan) combining with reward policy hand, according to the orientation agreed by the to attract and keep the high qualified personals. Board, this year will be focused on restructuring, The changes initially get positive responses and a start for company’s strategic changes. Details increase employees’ working effectiveness. relating to main activities are directed by the Manufacturing: completed and started to operate 20 / PNJ / Annual Report 2 12 h o n o r the new jewelry workshop which is one of the largest jewelry workshops in the region. Ready for a strongly developing and expanding period in near future. Applying modern IT platform in administration, combining with industrialized and closed manufacturing process to increase operational effectiveness of the workshop. Business and system expansion: Directing to analyze business effectiveness of each range of product and sell positions. Establishing administrative department, researching and expanding the retail system, operating professionally with target bringing the optimize effectiveness for the distribution system. Applying new marketing strategy, more flexible and closer to the market situation. Regularly assessing the effectiveness of outlined strategies and conducting appropriate changes. Investment: Besides opening the new jewelry workshop, PNJ Phu Nhuan Jewelry Centre Building project was also completed. This is the largest jewelry centre in the country, contributing to prove the position and high class of PNJ brand. Divestment from Dai Viet Gas company helped earn 40 billion VND profit, initially decreasing in financial investment. 2. Shareholders Meeting resolution conducting 2012 and Board of Directors meetings organizing: The new Board of Directors officially started the term of 2012 - 2017 on April 14, 2012 according to Annual Shareholder Meeting Resolution 2012. In 2012, Board of Directors organized 36 periodical meetings, issued 39 resolutions, approved important contents and conducted tasks of the 2012 Shareholders Meeting resolution as following: - Paid 5% cash dividend for the 3rd time of 2011 and reserved funds following section 7th of the Resolution. - Advanced 10% cash dividend for the 1st time of 2012. t h e t r u e v a l u e -Chose Ernst & Young as auditor for 2012 financial year. -Issued bonus shares to existing shareholders, quantity 11,999,828 shares in par value. Not yet issued individually to strategic partners and company’s staff due to unfavorable market condition. -Amended Company Organizing and Operating Charters as suggestion of HCMC Securities Exchange, appropriate with standard charters and actual situation of company. -Used surplus fund and development fund to completely build the new jewelry workshop at Duong Quang Ham Street, Go Vap District as scheme approved at Shareholders Meeting. 3. Board of Directors’ strategy orientation of company operation in 2013: Realizing 2013 is still a hard year; PNJ needs to conduct the restructuring project thoroughly as soon as possible and quickly bring into play the company’s available advantages. Focusing on developing core businesses (jewelry manufacturing and business), accelerating the expanding of market share to both wholesale and retail channel. With appropriate development strategies, Board of Directors expects satisfactory operational results with revenue growing by 21% and gross profit growing by 18%. To accomplish planned targets, Board of Directions orients detailed strategy for main activities of company in 2013 as following: -Administration: Accelerating the conducting next steps of strategic project, perfecting the administrative system by the new operational structure. Supplementing management vacancies, at the same time assessing and replacing inappropriate vacancies. Focusing on training programs, developing young and dynamic managers. Board of Directors will closely supervise and assess operational results via planned targets. -Manufacturing: Bringing into play the new jewelry workshop’s ability. Annual Report 2 12 / PNJ / 21 Improving administration according to new manufacturing process with the target of maximizing industrialization. Constantly researching, studying the newest jewelry crafting method combining with scientific management process to enhance product quality, reduce cost and lost. Supplying fully requirements of business department with a competitive and appropriate 22 / PNJ / Annual Report 2 12 cost. - Business: Developing through expanding distribution system, enhancing customer service quality to increase trade frequency. Building solutions to maximize revenue per each business usable area unit. Applying marketing and media strategies focally and effectively. Constantly and regularly assessing to bring new solutions h o n o r timely. - Controlling: being focally improved, perfecting risk management process, both market risk and policy risk. At the same time, ensuring to abide orientations and regulations of the Board. -Investment: quickly completing and starting to operate “Thu Khoa Huan Touring Mall Center” project, contributing to bring PNJ brand closer to t h e t r u e v a l u e international tourists. Supervising, assessing and delivering effective exit solution for current investments. With the enthusiasm and constant effort, Board of Directors willing to build up the company and believes PNJ will develop more and more strongly in the future. Annual Report 2 12 / PNJ / 23 EXECUTIVE REPORT FROM THE SUPERVISORY BOARD The Supervisory Board conducted its functional roles of governance control within its designated areas and responsibilities, with detailed report for 2012 operations as bellows: 1. BOARD OF DIRECTORS’ OPERATIONS - The Board of Directors fulfilled its role in executing all action items having been previously agreed upon in 2012 Board of Directors’ Resolution. In addition, the Board specified implementation strategies for the achievement of principal goals and targets as supposed for its current tenure. - The Board of Directors came up with significantly accurate insights of market conditions when proposing key performance factors (KPIs) to achieve in 2012. Besides, the Board of Directors provided great extents of assistance and support to the Board of Management and contributed remarkably to the 24 / PNJ / Annual Report 2 12 capturing of substantial profits for PNJ within the context of a fast-moving and complicated market situation. - All resolutions adopted by the Board of Directors indeed bore much resemblance to reality as well as with existing market forecasts. They proved fitted with current PNJ internal powers and external impacting factors. In the light of these practical resolutions, the Board of Management carried out PNJ operations and gained considerable advantage for the company. -The Board of Directors, each member of which carried out operations with respect to his/her delegated tasks, placed the sole emphasis on corporate and shareholder benefits as its permanent and unchanging vision. -Each member of the Board expressed his/ her passionate, responsible, and wholehearted professional behaviors, all for the common benefits reserved by PNJ. The Board executed its task list in the way that ensured strict obedience with internal regulations and existing laws. 2. BOARD OF MANAGEMENT’S OPERATIONS h o n o r The Board of Management conducted successfully all resolutions of general meetings as well as those passed by the Board of Directors. Furthermore, it played an active role in effective and timely organizational restructuring for long-term perspective of sustainable growth. a. Administrative - Human Resources - The Board of Management concentrated its efforts on the development of a quality talent pond, resource planning, key staff retention for long-term career contribution, and execution of HR standardization and performance review project, which is featured by the introduction of a KPI system for PNJ people with consultancy from Hay Group. -The Board of Management conducted training sessions to enhance staff awareness of PNJ core values and their positive influences. It also helped to timely take in a number of key staff members who were properly trained to fill up important vacancies at the company. - The Board of Management properly oversaw all of the company’s expansion and maintenance plans, including construction and fixing of warehouses and outlet stores in order to provide immediate responses to growing production and sales demands while ensuring economical uses of investment resources and safety conducts. b. Production -The Board of Management successfully put into use another large-scaled modern jewelry processing plant in which different lines of production were logically positioned and strengthened with cuttingedge technologies of the industry. As a result, new production facilities enabled the company to formulate a reasonable production plan while opening up more opportunities for production cycle shortening and efficient risk management. - The Board of Management successfully enhanced several production-related factors such as Cost of Production Monitoring, Loss in Production Reduction (resulting in Price Cuts), Product Competitiveness, and so on. c. Sales - The Board of Management helped to expand the network of PNJ outlets in a cautious way basing t h e t r u e v a l u e upon carefully conducted market researches. It also contributed in the promotion of customer care quality, successful introduction of new inventory & display solutions, and rapid growth of wholesale channel, flexible price policy, and effective risk management. - The Board of Management was proactive in brand promotion and management. It also assisted strongly in the brand-based categorization of products and spearheaded the jewelry demand line nationally. d. Accounting - Investing - Finance -PNJ financial health was maintained in good condition, which was clearly indicated by some its critical performances on some aspects and the company’s compliance with existing Vietnamese legal duties governing accounting industry and internal charters of itself. -Internal supervisory and independent auditing operations, which were objectively carried out, helped make available reliable financial reports and audit letters. -Close inspection of financial investments was assured while the case of investment capital transferal of Dai Viet Energy Company brought in 40,250,000,000 dong for PNJ. 3. SUPERVISORY BOARD’S OPERATION PLAN IN 2013 The Supervisory Board will assume its responsibilities with shareholders and the company in order to fulfill its roles as regulated by existing laws, Company Charters, and the Operation Regulations of itself. The Board is supposed to execute its general actions in 2013 as bellows: - Corporate financial watch; legal validity check for all movements made by the Board of Directors, the Board of Management, and other executive in the org chart. Monitoring of all coordinative efforts between the Supervisory Board with the Board of Directors, the Board of Management, and shareholders. - Progress follow-up for all resolutions approved by AGMs, internal decisions and directives ordered by the Board of Directors. Supervision of internal regulation compliance -Other functions and duties in adherence with existing laws and internal rules of PNJ. Annual Report 2 12 / PNJ / 25 BOARD OF MANAGEMENT REPORT ON BUSINESS PEFROMANCE 2012 2012 - The year of reforms and internal strength gain. The starting year to restructure the administrative system in order to premise for a new period of strong and sustainable development, focusing in jewelry manufacturing and selling - are core business and advantages of PNJ. 2012 is the first year to begin to restructure the administrative system in order to premise for a new period of strong and sustainable development, focusing in jewelry manufacturing and selling - are core business and advantages of PNJ. I. VIETNAM MACROECONOMIC AND GOLD MARKET OVERVIEW 2012 2012 was a hard year for the world and 26 / PNJ / Annual Report 2 12 Vietnam. The European sovereign-debt crisis still has not solved thoroughly; political conflicts in the Middle East and disputes in island areas once again contribute to hinder the recovery of global economy. Beside common difficulties of the world, Vietnam also has to face with specific problems: -CPI has only risen 6.81% compared to the 18.13% growth rate of 2011. CPI rised essentially because of the rising in price level of governmentregulated fields such as health services, education and effect of electric and fuel price increasing. Purchasing power and consumer confidence decreasing are also the reason. -From early 2012, the Government reset the target of focusing more on controlling inflation instead of economic growth. 2012’s GDP growth rate is 5.03%, lower significantly than 6% of plan. This is also the lowest growth rate in the recent 20 years, just higher than 4.8% of 1999 - the year severely affected by the Asian financial crisis. In particular about the gold jewelry market, global consumer demand in 2012 decreased 3%, corresponding to the decreased rate of 12% of Vietnam market (source: WGC Q4/2012 report). Moreover, changes in macroeconomic policies also affected significantly to consumers and firms in gold industry. Besides challenges in business environment, 2012 is a pivotal year in 10-year strategy in order to premise to bring PNJ to a new level, develop more strongly and more sustainably, and approach to the international corporate standard. The h o n o r company has focused resources on the corporate restructuring project. About the business operating result, gross consolidated revenue reached VND 6,777.8 billion. Parent company’s revenue reached VND 6,428.4 billion (equivalent to 62% of plan) and consolidated profit after tax reached VND 254.4 billion (equivalent to 96% of plan). Gold t h e t r u e v a l u e bar business’s revenue declined dramatically due to the effect of macroeconomic policies, the main reason of the declining revenue, yet, this part has a low profit margin, contributed only 4.5% to gross profit. Core business is gold jewelry business, which has still developed stably with revenue of VND 3,647 billion, raised by 3%. II. OVERVIEW OF THE IMPLEMENTATION OF THE PLAN OBJECTIVES: Unit: billion VND No Items Plan of 2012 Implementation of 2012 % Implementation/ Plan Total Revenue Charter Capital Profit before tax (non-consolidated) Profit after tax (non-consolidated) Profit before tax (consolidated) Profit after tax (consolidated) Dividend III. REVENUE AND PROFIT BY BRAND REVENUE STRUCTURE PROFIT STRUCTURE Gold Jewelry Gold bar Silver bar Other Annual Report 2 12 / PNJ / 27 57 1 | PNJ Gold total revenue 74 gross profit Unit: billion VND Plan % Increase/ Decrease % Implementation/ Plan Revenue Gross Profit a. Revenue: With 3 main sale channels such as: wholesale, retail and export, which contributed 55%, 43% and 2% of percentages respectively to PNJ Gold brand revenue. In 2012, wholesale segment was a highlight for getting over the general downtrend of the market, reached the growth rate of 8%, the highest among channels. The next was retail segment, maintained the revenue compared to 2011. Beside the advantage of a strong brand, PNJ goes beyond the competitors and this swimming upstream result is the crystallization of the tireless efforts of entire company’s Board of Management and staff. Realizing 2012 is the year of multi-faceted problems, turning advantages into profit requires flexible management in business policies. Board of Management regularly assessed market situation and issued newer and more appropriate sale policies and new marketing strategies with each market situation. Hence, while most fashion and luxury goods industries being declined in revenue, gold jewelry revenue of PNJ still grew stably. Export segment, in particularly, due to the lasting predicament of European and American market, affected severely to business activities of large jewelry companies, which are PNJ’s clients. However, with the company efforts, PNJ hasn’t only kept traditional customers but also received many orders from new customers. In the end of 2012 and the early of 2013, number of orders 28 / PNJ / Annual Report 2 12 increased, promising a more dynamic 2013. b. Distribution system: Total PNJ Gold stores nationwide counted until December 31st 2012 are 57, increasing 2 stores compared to that of the end of 2011. c. Gross profit: grew 9%, higher than revenue growth rate Quick increasing profit somewhat reflects the result of company restructuring. Despite official application from Q3/2012, new administrative model began to reduce cost, improve profit margin from 10.6% in 2011 to 11.2% in 2012. Thanks to the change of management procedure in manufacturing combining with scientifically general cost management method, profit margin of almost sale channels increased: wholesale segment grew 15%, retail segment grew 10%. In August and September of 2012, jewelry workshop was moved from headquarter at Phan Dang Luu street to Duong Quang Ham street, Go Vap District with usable area of nearly 12,000 m2, 3 times larger than the old workshop. Although the manufacturing was interrupted, a new spacious and larger size workshop is needed for PNJ nowadays development and demand for the next 10 years plan. With the large manufacturing area, closed manufacturing model is applied thoroughly, waste costs are reduced significantly, contributing to raise profit margin of most sale channels. h o n o r t h e t r u e v a l u e 2,42 18,84 2 | PNJ Silver occupied revenue gross profit Unit: billion VND Plan % Increase/ Decrease % Implementation/ Plan Revenue Gross Profit a. Revenue: 90% revenue came from domestic market and 10% from export business activities. In domestic market, there are 2 main important areas in HCMC and Northern area (includes Hanoi and neighbor provinces) with revenue ratios are 64% and 21%, respectively. PNJ Silver products are fashion jewelry goods with target customers are students and medium income young adults. Economic downturn has affected greatly these people’s income, so the shopping habits are also changed. Latest report of Nielsen Vietnam shows that 63% of surveyed customers cut down expenditure for fashion goods in 2012. Customers focused only on essential products and considered expending more carefully. Facing with great challenges from the business environment, Board of Management has observed closely, issued reasonable distribution system expansion plans combining with attractive marketing, PR and promotion plans in order to raise demand, attract customer, which resulted in gaining satisfactory results last year. inevitably affected. c. Distribution system: Last year PNJ opened 11 stores, which concentrated in HCMC and northern provinces. As of December 31st, 2012, there are 88 PNJ Silver stores in nationwide. b. Gross profit: To stimulate demand and attract customers, promotion programs are necessary. Many promotion events with discount rate up to 20-30% attracted a lot of customers. This is also a way for PNJ to share the difficulties with customers; therefore gross profit was Annual Report 2 12 / PNJ / 29 occupied revenue 3 | Gold bar gross profit Unit: billion VND % Increase/ Decrease Plan % Implementation/ Plan Revenue Gross Profit Gold bar business was considered as an unpredictable activity due to high sensitivity with macroeconomic policies. Last year, the policy of tightening manufacturing and selling gold bar activities (Government Decree 24/NĐ-CP) made many people worried about owning gold bar hence making the business investment demand declined. According to WGC Q4/2012 report, gold demand for investment last year in Vietnam market declined 24%, particularly in Q4 declined 38%. However, because of low marginal profit, this business activity contributed insignificantly to total profit, only 4.7% of company’s 2012 gross profit. Gross profit: marginal profit was relatively stable, total absolute value declined 67% corresponding to revenue decrease rate of 70%. 4 | Other business activities 0,25 2,17 occupied revenue gross profit Unit: billion VND Plan % Increase/ Decrease % Implementation/ Plan Revenue Gross Profit Concerning with other services and watches distribution of PNJ, contributed 30 / PNJ / Annual Report 2 12 insignificantly to revenue and profit of the company. h o n o r t h e t r u e v a l u e 2012 marked a renewal process with the completion of a larger and more modern jewelry workshop, completion of strategic consultant project and beginning to restructure the administrative system to increase the effectiveness of financial management. IV. TYPICAL FINANCIAL RATIOS 1. Liquidity: Quick Ratio and Current Ratio were always at safe level and Current Ratio is always higher than 1. Liquidity Ratios partly reflected the specific of a jewelry enterprise in which loans are virtually transformed into inventory - which occupies a large percentage in total short-term assets. Quick Ratio is approximately equal to 0.5. However, the difference between PNJ and other jewelry companies was the high liquidity of inventory. More than 95% of inventory was gold products - a special kind of product that has higher liquidity than other common goods, especially in Vietnam market. Company’s debt situation was controlled well and appropriately. Budget department always dynamically looked for sources of equity at lowest cost. Company’s capital structure was always approximately equal to 1, lower than the average level of the industry showing the stability and caution in PNJ’s financial management model. 2. Profitability: Despite the decline in revenue and profit, profitability indicators increased outstandingly. The percentage decrease of gold bar and increase of gold jewelry which has much higher marginal profit in revenue were the main reasons of the profit improvement to the company. Percentage of gold bar and 24K gold in revenue reduced from 79% in 2011 to 41% in 2012, resulted in increasing strongly the percentage of gold jewelry in revenue (from 20.4% to 57%). Changing in revenue structure helped raised the gross profit 132%, reached 8.6%. Profit before taxes/ net revenue and Profit after taxes/ net revenue ratio also grew 2.5 times. Profitability ratios’ growing is an inevitable trend of PNJ’s future when gold and silver jewelry business are bringing into play advantages and affirming the role of a core business of PNJ. Profit after taxes on total assets ratio grew slightly. In particularly, Profit after taxes / equity ratio decreased due to the raising equity from VND 600 billion to 720 billion from capital reserves in Q4. Annual Report 2 12 / PNJ / 31 V. INVESTMENT ACTIVITIES In 2012, PNJ conducted divestment from its subsidiary company named Dai Viet and earned VND 40.2 billion profit. Until December 31st, 2012 total investments in subsidiaries and financial investment activities of PNJ were 764 billion VND, decreased 4% compared to the same period in 2011. Investment activities did not have many changes. The total dividend earned in 2012 was VND 67.5 billion, mainly relating to investments in EAB, SFC and Que Huong. *Subsidiaries’ business activities -CAO Fashion Ltd. Co.: VND 10 billion of charter capital; 2012 revenue reached VND 73 billion, decreased 12% compared to 2011 (VND No. Name I Subsidiaries 83 billion). Until late 2012, distribution system of CAO consisted of 23 stores, remained the same with 2011. - PNJ Laboratory Company Ltd.: VND 10 billion of charter capital; 2012 revenue reached VND 6.9 billion; profit after taxes reached VND 972 million. VI. KEY MISSIONS IMPLEMENTATION Instead of targeting an impressive growth in shortterm, the restructuring of PNJ and performance improvement are considered as core basis for strong and sustainable growth in the future by the Board of Management. With orientation of increasing value-added in long-term for shareholders, in 2012 after finishing the strategic consultant project, Board of % Ownership 31/12/2012 31/12/2011 20,00090,000 Vinagas - - 70,000 CAO Fashion 100% 10,000 10,000 PNJ Laboratory 100% 10,000 10,000 II Joint venture Conpany 230,475 230,475 SFC 49.99% 138,609 Dong A Land 30.62% 91,866 III Others 513,242474745 Que Huong Liberty 2.6% 42,500 42,500 Dong A Bank 7.7% 395,272 356,775 Sai Gon M&C 5% 65,380 65,380 Hoang Minh Giam 10,090 10,090 IV Reservation (43,341)(34,178) TOTAL 32 / PNJ / Annual Report 2 12 720,376 138,609 91,866 761,042 h o n o r Management and all staff of PNJ have embarked in restructuring the company in accordance with the approved plan. 1. Manufacturing Activities On 18/10/2012, new jewelry workshop was officially inaugurated with investment equity of nearly 120 billion VND, total usable area up to 12,500m2, which was one of the largest jewelry workshops in Asia. Official opening of the new jewelry workshop is not only an affirmation for the position of a leading enterprise in the industry; it also marks a new step of PNJ development on the way to the top. Although the new jewelry workshop only operated in the last 4 months of 2012, it achieved many satisfactory results. - Reducing operational cost; closed manufacturing procedure; increasing industrialized contents in manufacturing, hence reducing manufacturing cost and waste. Also, contributing to increasing gross profit - Carrying on applying ERP system, a manufacturing module, to ease the managing process. -Spacious working environment, convenient common activities and resting space makes employees feel comfortable, increasing productivity. -In 2012, many training classes to increase working standard and awareness about change, working quality self-control were organized, helped increasing workshop workforce quality. Despite determining the relocation of workshop is necessary, the progress of production and sales due to production interruptions during the two months of relocation was inevitable affected. This is also one of the causes for slow growth in revenue in 2012. t h e t r u e v a l u e 2. Administrative - Human Resources Being one of the key goals in the company restructuring strategy, Administrative and Human resources activities in 2012 were improved a lot on the way to become an international standard company model. -With the consultancy of strategic consultant company, new management model was approved and applied in 2012. Implementing new layout, re-appointing leadership positions and suitable job titles. Recruiting more personnel having long time experience working in senior management positions in multinational companies, contributing to the quality of human resources. - Ratifying cooperation project with HAY GROUP workforce consultant to build a job description and assessing each position table, onward to build a set of capacity dictionary. Initially applying new KPIs in achievements management. -Going on conducting awareness raising about change and core values program of company on all staff. With high effort in restructuring and making PNJ developing far further, Board of Management considered workforce quality improving is a prerequisite factor to build and operate the system effectively. 2013 is premised with stronger reorganizing to bring into play people strength in PNJ operation system. 3. Distribution system developing Until 31/12/2012, PNJ and CAO store system has 167 stores, including 57 PNJ Gold stores, 88 PNJ Silver stores and 22 CAO & Jemma stores. System expanse was assessed carefully, focusing on the quality instead of the quantity of stores. In 2012, the company opened 2 PNJ Gold stores Annual Report 2 12 / PNJ / 33 and 11 PNJ Silver stores. Thanks to carefully researching, almost newly opened stores reached expected revenue and operated effectively. relating personnel can use ERP proficiently in tasks, information accessing thus becomes more accurate and quick. 4. Financial management and IT Management activities are pushed up; Management accounting and Financial analysis Department are developed. In 2012, all PNJ staff has strived to build a strategy for 10-year (From 2012 to 2022), carried on restructuring, enhanced professionalism, strived in all manufacturing and business activities. Although sales and profits PNJ did not achieve as plan, but revenue and operating profit in the core jewelry gold business still grew over the same period proving the internal value within the brand value of PNJ. Table of financial indicators about profitability, liquidity and operational capacity is tailored for each sale channel and each product range so supervision can be more closely. Many modern measurement methods are applied to count frequency of successful deal, inventory turnover… ERP - Xman management program was built completely last year which was a big advantage for company’s management activities. Almost 34 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e RISK MANAGEMENT Facing with risks in corporate operation is inevitable. Understanding the nature and characteristic of risk is the key to prevent and deal with risk, ensure a sustainable development. With broad experience in jewelry field, PNJ’s Board of Management aware that: “building risk management system for entire manufacturing and business activities and constantly improving the system which means self-building great strengths for the company.” 1. RISK MANAGEMENT IN BUSINESS STRATEGY From the early days of the company, Board of Management saw the strong development potential of jewelry industry in Vietnam and global market when customers demand more and more increasing. Long-term strategy was issued with main targets: building a credible brand, capability to spread throughout every province in Vietnam, and reaching out to global market. -To achieve this objective, must first build an appropriate business standard, this is becoming a both jewelry manufacturing and business enterprise. This model allows PNJ manage product quality strictly, take the initiative in management and increase value for shareholders. By the end of 2012, yield production and consumption per year reached over 2 million products. The company continues to maintain the position as a jewelry manufacturing and retailing company in Vietnam for many years. - Appropriate business strategy for each development stage. oFocus on brand building based on five core values: credibility - quality - responsibility creativity - innovation. oTake the initiative in training skilled workforce. Every year, beside training programs, PNJ also organizes competitions to motivate the staff to always self-train. oConstantly improve manufacturing process oStrategies to expand the distribution system are researched carefully, closely followed the market development. Efficiency is the top priority. In 2012, all 14 newly opened stores achieved sales expectations just after 2 to 3 months of operation. Despite being stable with the position of a leading enterprise, beyond other business rivals, Board of Management doesn’t therefore cease to learn. In late 2011, PNJ signed a consultant contract with strategic consultant partner to complete development plan for the next 10 years. With many years experience working with leading jewelry companies in the world, consultant company has come up with specific strategy for each stage and plan to re-evaluate after each stage of implementation. 2. BUSINESS ENVIRONMENT RISK Political risk: This is said to be the most unpredictable risk that has a major impact on business performance of the company. The company always follows the guidelines and policies of the Government to develop appropriate action plans In 2012, the Government decree of 24/ND-CP (applied from 25/05/2012) stated that Central Bank monopoly in producing gold bar, affecting the business of gold bar including the PNJ, but did not affect the main product of the company Annual Report 2 12 / PNJ / 35 - jewelry gold. To meet customer demand, the company has flexibly launched packed smooth ring products, ensuring that people buy gold rings not to worry about the quality. The gold market management policies focus on gold, particularly jewelry gold is considered a mere commodity and has always been encouraged to develop by the Government. Especially products with prestigious brands like PNJ. Risk of gold price fluctuations affect the company’s input costs: oPNJ has a team of experienced analysts to predict gold price trend, not misdirects into speculation, but focuses on the hedge risks tools. *To minimize the risk of fluctuations in raw material prices, partially PNJ borrow gold from the bank in order to ensure the balance between inventory and gold loans. * On the other hand volatility is calculated safely with relatively stable margin. Risk of supply and demand: *Always research, evaluate new markets in order to expand the system, increases revenue. *Always strengthen, enhance brand value, increase market share. *Appropriate marketing strategy with each customer segment. In each region PNJ also has distinct strategies to better suit customer tastes here. 36 / PNJ / Annual Report 2 12 3. FINANCIAL RISK Liquidity risk: As indicated in the financial indicators, ratio of PNJ debt/capital quite balanced is at safe levels, expressing caution in the view of Board of Management. Risk of capital expenditure: control well interest rate of loans. Review all bank and bank products to ensure the lowest interest. In 2012, VND interest rate on average is 10%. 4. RISK IN COMPLIANCE WITH PROCESS AND REGULATION -Every activity of PNJ complies with rigorous process, always under assessment control and continuous improvement after ISO 9001. - With ERP software, the control becomes easier. All management processes are gradually being standardized and automated. -Internal control department is responsible for checking compliance with the regulations of PNJ as well as the implementation of provisions and policies of the Government. In addition to the inspection, periodic assessment, the control department also conducts spot checks. T hÔoNnVoI N r H tGhI Áe T tR Ịr Đ u ÍeC H v a TH l Ự uC e FOCUS ON CORE BUSINESS FOR SUSTAINABLE GROWTH Annual Report 2 12 / PNJ / 37 DEVELOPMENT ORIENTATION I.An extremely scientific administrative model empowered by staff experience and passion PNJ is now a common roof for 1,000 skillful goldsmiths and a strong workforce of experienced managers in various disciplines such as production, marketing, finance, etc. Many of PNJ staff members have been part of the company since its earliest start-up days. The company is applying ISO-9001 and the environmentally-friendly ISO-14001 in production lines and management systems which are underpinned by the mantra of ‘Correcting, Prevention, and Continuous Improvement and closely examined for promptly adjustments to ensure adaptability with the company’s advancements and maximum HR capacity utilization. 2. A trustworthy and strong brand name favored by mass consumers: Thanks to the profound awareness and focus on reliability, quality, and responsibility, PNJ has taken for itself a firm standing as a ‘firstcomes-to-mind’ brand amongst clients, which is manifested by its customer-voted position as the #1 jewelry brand in Vietnam. Moreover, it is also acclaimed by the government as National Brand. In the international marketplace, PNJ is now confirming its foothold as one of 3 Vietnamese enterprises to be bestowed the 2011 ‘Quality Product of Pacific-Asia’ Award and listed in top 500 greatest retailers of the region. These honorable prizes and customer confidence are the fruits of PNJ people’s relentless labor and dedication, which offers the company a huge competitive advantage and a foundation for the path to come. 3. A large-scaled production facility featuring one-stop innovative technologies: 38 / PNJ / Annual Report 2 12 PNJ is well aware of the indispensable importance of high-tech, thus it has invested strongly in R&D and actively learn from experience of jewelry powers such as Thailand, India, Hong Kong, Germany, etc. When the automated system becomes more and more advanced, the company gains dubious advantage over its competitors. PNJ products, therefore, are much favored and stand out from existing supplies thanks to their consistent quality, diverse patterns, intricacy, and elaboration. In addition, the cutting-edge technologies really work as they help PNJ to substantially cut down on and manage material loss in production, and eventually, increase profit margins. The facility expansion enables PNJ to accelerate its production and boost its capacity to 4 million pieces of product per year, making it the biggest producer of jewelry products in local market, leaving far behind its competitors, and joining the rank of the leading jewelry producer of the world. Not only does the new facility help to cater the growing demands locally but also allow the company to win trust from keyprofile clients who are confident to place large orders of international standard and intricate customization inquiries with PNJ. 4. Efficient distribution network and large coverage: PNJ is known not only as the leader of jewelry retailers but also as one of the 3 biggest retailers of all industries in Vietnam. PNJ new outlets and storehouses have been trading very well and 100 percent of new POS inaugurated over the past few years have reached break-even after only 1 year in full operation. By the end of 2012, PNJ had 167 outlets across Vietnam and it is expected that the presence of PNJ retail POS will be doubled in the next 5 years in order to meet the fast-growing demands. h o n o r 1. Standardization and coordination of proper & efficient Human Resources Management System. 2. IT System upgrading to ensure adequate support for all business and managerial operations 3. Innovation and execution of a properly developed & manageable procedure system in good coordination with the new management system 4. Ensuring adequate and competitively-priced availability to cater demands from all business partners 5. Achievement of all KPIs for business outputs, as follows: Total Gross Revenue for 2013: 7.798 billion dong (21% increase) in which: Gold Jewelry Revenue 4.394 billion dong (20% increase) Silver Jewelry Revenue 174 billion dong (12% increase) Gold Bar Revenue 3.230 billion dong (24% increase) Gross Profit 650 billion dong (18% increase) Financial Income 65 billion dong (equivalent to 56%) Profit before Tax (non-consolidated) 280 billion dong (equivalent to 100%) Profit after Tax 226 billion dong (equivalent to 100%) Consolidated Profit before Tax 296 billion dong (equivalent to 95%) Consolidated Profit after Tax 241,25 billion dong (equivalent to 95%) Dividend 20 % t h e t r u e v a l u e D E V E L O P M E N T ORIENTATION THE YEAR 2013 MARKS PNJ’S 25TH ANNIVERSARY AND IT IS ALSO ANOTHER MILESTONE EN ROUTE TO THE COMPANY’S STRATEGIC VISIONS FOR 2022: BECOMING THE LEADING JEWELRY PROCESSOR AND RETAILER IN ASIA MARKET WHILE STAYING ON TOP IN ALL TARGETED MARKET FRAGMENTS LOCALLY. 2013 BUSINESS PLAN HAS BEEN FORMULATED UPON THE BASES OF COMPETITIVE ADVANTAGE ANALYSIS AND REFERENCES TO MACROECONOMY PERFORMANCE WITH 5 CRITICAL OBJECTIVES AS FOLLOW. II. SOLUTIONS TO ACHIEVE CRITICAL GOALS OF THE YEAR 1. Objective 1: Standardization and Coordination of proper & efficient HR Management System The most critical mission in building a profound base for sustainable strategic framework lies in the correct positioning and analysis of existing HR competencies, quality, strengths, professionalism, etc. compared to the actual expectations. -Finalization of the organizational framework Annual Report 2 12 / PNJ / 39 in consistency with the model as approved by the Board of Director, fill up executive vacancies, final JDs for each position according to the new HR standard package, opening of new training courses for staff awareness and expertise promotion. -Formulation and Implementation of a better remuneration policy which is competitive and suitable with current marketplace situation in order to enhance staff retention and talent recruitment. Application of KPIs in HR supervision and performance review. - Promotion of internal communications and indepth awareness of corporate culture amongst all staff members. 2. Objective 2: IT System upgrading to ensure adequate support for all business and managerial operations -Proposing a proper & cost-efficient schedule for system upgrade correlating with the overall business development strategies -Coordinative application of ERP in financial management and business administration. Finalization of production-friendly ERP, en route to ERP for company-wide administrative system. -Training for ERP utilization to all relevant staff members (office & sales), commitment of full coverage of ERP amongst executives and managers. 3. Objective 3: Innovation and execution of a properly developed & manageable procedure 40 / PNJ / Annual Report 2 12 system in good coordination with the new management system - Development of Execution of Actions for Performance Control Department. Recruitment of additional staff members who will be supposed to work closely with other functional departments in the formulation, standardization, compliance check, and management of operation procedures in a way that ensures compatibility with all strategic missions and implementation realities. - Engineering a quality testing system in order to ensure the efficiency of new procedures and their benefits brought to all departments’ business and production activities, introduction of reasonable solutions for adjustments and bettering of current procedures. 4. Objective 4: Ensuring adequate and competitively-priced availability to cater demands from all business partners This target will be realized by a number of solutions agreed upon amongst functional relevant departments and the production: -Formulation of administrative system and managerial procedures for PNJ Procession Plant, introduction of a manufacturing model that ensures a high level of automation and empowers production QC and performance monitoring. - Innovation of some critical industrial procedures so as to increase productivity and efficiency. -Boosting of R&D actions for new products; formulation of key-production strategies - Sourcing of good-quality supplies so as to cater h o n o r all demands. -Sufficient procurement to cater production demands with competitively priced materials -Supervision of proper inter-outlet or intersection goods delivery so as to maximizing the effectiveness of goods production - Enhancement of professionalism and promptness of production and business supporting services 5. Objective 5: Revenues and Earnings For those 2013 objectives to come true, all concerned departments are liable to conduct their detailed operations in timely and effective manners so as to enhance overall appeals to potential clients, seek for more sales leads and actual sales ratio, gaining more per-client purchasing power, sales cost reduction, and ultimately contribute to increase profit margin for the company. - Promotion of brand awareness and perception amongst clients towards PNJ, most especially its key brands; Planning and running of wellfocused marketing campaigns suitable for brands in their respective market locations. - Fostering standard PNJ service culture and wellinvested customer care campaigns; enhancement of customer loyalty and brand loyalty. - Expansion and upgrading of distribution networks and retailing systems, most especially regional branches and minor ones; increasing focus on wholesale and export sales. Targeted to open 6 gold stores and 8 for silver. t h e t r u e v a l u e - Providence of an adjustable and real-time price policy to gain more competitive advantages for ensure sales revenues. -Supervision of capital cycles and availability at best-performing outlets. Close inspection and tightening of capital cost as well as expenses for sales and managerial operations - Inauguration of a new tourism Thu Khoa Huan outlet; For each brand, specific campaign will be applied to enhance brand strength: - Investment for re-positioning schemes towards PNJSilver brand; - Re-positioning for CAO và Jemma; - Investment for machinery purchase for facilities expansion and quality increments; -Follow-up and review of the portfolio and liquidate all inefficient investments. Annual Report 2 12 / PNJ / 41 42 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e SCIENTIFIC AND TRANSPARENT MANAGEMENT SYSTEM HAS CREATED OUTSTANDING SUCCEED FOR PNJ Annual Report 2 12 / PNJ / 43 PNJ’S ORGANIZATION CHART BOARD OF SUPERVISION BOARD OF DIRECTORS OFFICE REPRESENTATIVE MANAGERS (ISO) DEPUTY DIRECTOR DEPUTY DIRECTOR NORTHERN BRANCH MARKETING DEPARTMENT CENTRAL BRANCH EXPORT DEPARTMENT WESTERN BRANCH RETAIL SALE DEPARTMENT WHOLESALE DEPARTMENT SUPPLY DEPARTMENT 44 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e GENERAL SHAREHOLDER COUNCIL BOARD OF DIRECTORS CHIEF EXECUTIVE OFFICER (CEO) DEPUTY DIRECTOR (PERMANENT) DEPUTY DIRECTOR FINANCE AND ACCOUNTING DEPARTMENT PNJ JEWELRY FACTORY INDUSTRIAL COST CONTROLLING DEPARTMENT EFFICIENCY MANAGEMENT DEPARTMENT ADMINISTRATIVE DEPARTMENT DESIGN DEPARTMENT IT DEPARTMENT HUMAN RESOURCE DEPARTMENT STRATEGY DEPARTMENT Annual Report 2 12 / PNJ / 45 BOARD OF DIRECTORS 46 / PNJ / Annual Report 2 12 h o n o r Mrs.CAO THI NGOC DUNG CHAIRWOMAN Year of birth: 1957 Nationality: Vietnam Professional skills: Bachelor of Industrial Commercial Economics (University of Economics Hochiminh city) EMPLOYMENT HISTORY 1984-1985: Deputy Manager of Planning department, Phu Nhuan Synthesis Company 1985-1987: Planning Manager of Phu Nhuan Agricultural Foods Company 1988-2003: General Manager of Phu Nhuan Jewelry Company 1990:General Manager of Phu Gia Credit Center 1991-1992: General Manager of Phu Nhuan Trading Company 1992-1997: Chairwoman of Dong A bank 2003-present: Chairwoman of Dong A Land 2005-2011: Chairwoman of Dai Viet Energy JSC 2004-present: ChairwomanCEO of Phu Nhuan Jewelry JSC Nhuận t h e t r u e v a l u e Mr. NGUYEN VU PHAN VICE CHAIRMAN Year of birth: 1956 Nationality: Vietnam Professional skills: *MBA of University of Technology Hochiminh City *Forging and Mechanical Engineer, University of Technology Ha Noi EMPLOYMENT HISTORY 1978-1985: Head of Technical Department, Caric Factory 1985-1987: Technical Officer of Synthetic Equipment Company (Hochiminh Industrial Department) 1987-1996: Technical Officer of New Technology Company (COTEC), Vietnam Scientific Institution, Hochiminh Branch 1996-1999: Deputy Manager of Garment factory, Binh Duong Manufacturing and ImportExport Company 1999-2003: Deputy Manager of Phu Nhuan Jewelry Company 2004-present: Vice Chairman and Deputy Director of Phu Nhuan Jewelry JSC Annual Report 2 12 / PNJ / 47 Mrs. NGUYEN THI CUC MEMBER OF BOD Year of birth: 1960 Nationality: Vietnam Professional skills: MBA, University of Economics Hochiminh City EMPLOYMENT HISTORY 1983-1988: Officer of Statistic and Planning Department, Phu Nhuan District 1988-1995: Chief Accountant of Phu Nhuan Jewelry Company 1996-2003: Deputy Manager of Phu Nhuan Jewelry Company 2004- present: BOD member and Deputy Director of Phu Nhuan Jewelry JSC 2007- present: Head of Dong A Bank ‘s Board of supervision 48 / PNJ / Annual Report 2 12 Mr. NGUYEN TUAN QUYNH MEMBER OF BOD Year of birth: 1972 Nationality: Vietnam Professional skills: *PhD Degree in Business Administration, Paramount University *MBA of Hochiminh City Open University. *Bachelor of Business Administration, University of Economics Hochiminh City EMPLOYMENT HISTORY 1994- 2005: *Assistant CEO, Deputy sale manager of Gas Saigon Petro *BOD Member of Sai Gon Phu Yen oil and gas JSC *BOD Member of Sai Gon Nghe An oil and gas JSC 2005-2007: Deputy Director of Saigon Gas 2007-2012: Deputy Director of Phu Nhuan Jewelry JSC 2007-2011: Vice Chairman of Dai Viet Energy JSC 2007-2010: Chairman of Hong Vina Gas Company 2007- Present: Chairman of Doanh Chu Investment and Training JSC 2008- Present: Chairman of Saigon Fuel JSC h o n o r Mr. ANDY HO MEMBER OF BOD Year of birth: 1972 Nationality: America Professional skills: *MBA of Massachusetts Institute of Technology *Bachelor of Accounting, Colorado University EMPLOYMENT HISTORY 2000 - 2004: Investment Manager at Dell Computer Corp (America) 2004 - 2007: Investment Manager at Prudential Fund Management 2007 - Present: Head of Vina Capital representative office MRS. PHAM VU THANH GIANG MEMBER OF BOD Year of birth: 1983 Nationality: Vietnam Professional skills: *Master of banking and finance, University of Applied Sciences, Northwestern Switzerland. *Bachelor of Banking and Finance, Banking University, Ho ChiMinh City EMPLOYMENT HISTORY 2005-2006: AON Vietnam Staff 2007-present: Investment Manager, Mekong Capital t h e t r u e v a l u e MRS. NGUYEN THI BICH HA MEMBER OF BOD Year of birth: 1969 Nationality: Vietnam Professional skills: *MBA, Vanderbilt University, USA *Applied economics in policy analysis Certificate, Fulbright Program, Vietnam *Bachelor of Foreign Trade, University of Economics Hochiminh City EMPLOYMENT HISTORY 1992-1999: Sale manager of Phu Yen Import- Export company, Hochiminh Branch 2001-2008: Deputy Manager of Dong A Bank 2006-2009: Consultant, BOD member of Binh Minh Community Development 2010- present: Executive Consultant of College of Business Administration and Management Annual Report 2 12 / PNJ / 49 BOARD OF MANAGEMENT Mrs.CAO THI NGOC DUNG GENERAL DIRECTOR Year of birth: 1957 Nationality: Vietnam Professional skills: Bachelor of Industrial Commercial Economics (University of Economics Hochiminh city) EMPLOYMENT HISTORY 1984-1985: Deputy Manager of Planning department, Phu Nhuan Synthesis Company 1985-1987: Planning Manager of Phu Nhuan Agricultural Foods Company 1988-2003: General Manager of Phu Nhuan Jewelry Company 1990:General Manager of Phu Gia Credit Center 1991-1992: General Manager of Phu Nhuan Trading Company 1992-1997: Chairwoman of Dong A bank 2003-present: Chairwoman of Dong A Land 2005-2011: Chairwoman of Dai Viet Energy JSC 2004-present: ChairwomanCEO of Phu Nhuan Jewelry JSC Nhuận 50 / PNJ / Annual Report 2 12 Mr. NGUYEN VU PHAN VICE GENERAL DIRECTOR Year of birth: 1956 Nationality: Vietnam Professional skills: *MBA of University of Technology Hochiminh City *Forging and Mechanical Engineer, University of Technology Ha Noi EMPLOYMENT HISTORY 1978-1985: Head of Technical Department, Caric Factory 1985-1987: Technical Officer of Synthetic Equipment Company (Hochiminh Industrial Department) 1987-1996: Technical Officer of New Technology Company (COTEC), Vietnam Scientific Institution, Hochiminh Branch 1996-1999: Deputy Manager of Garment factory, Binh Duong Manufacturing and ImportExport Company 1999-2003: Deputy Manager of Phu Nhuan Jewelry Company 2004-present: Vice Chairman and Deputy Director of Phu Nhuan Jewelry JSC h o n o r Mrs. NGUYEN THI CUC DEPUTY DIRECTOR Year of birth: 1960 Nationality: Vietnam Professional skills: MBA, University of Economics Hochiminh City EMPLOYMENT HISTORY 1983-1988: Officer of Statistic and Planning Department, Phu Nhuan District 1988-1995: Chief Accountant of Phu Nhuan Jewelry Company 1996-2003: Deputy Manager of Phu Nhuan Jewelry Company 2004- present: BOD member and Deputy Director of Phu Nhuan Jewelry JSC 2007- present: Head of Dong A Bank ‘s Board of supervision MRS. PHAM THI MY HANH DEPUTY DIRECTOR Year of birth: 1970 Nationality: Vietnam Professional skills: *MBA, National Economics University Washington University *Bachelor of Foreign Language, University of Social Sciences and Humananities Hochiminh City *Bachelor of Bussiness Administration, University of Economics Hochiminh City EMPLOYMENT HISTORY 1993-1994: Staff of Sales Department, Phu Nhuan Jewelry Company 1994-1995: Secretory - Toba Investment 1995-2003: Sale Satf, CEO assistant, Deputy Manager then Manager of Research and Marketing Department, Phu Nhuan Jewelry Company 2004-2009: Manager of Research andMarketing Department, Manager of CAO brand 2009- 2011: Manager of CAO Limited company 2012 - present : Deputy Director of Phu Nhuan Jewelry JSC t h e t r u e v a l u e Mr. LE HUU HANH DEPUTY DIRECTOR Year of birth: 1963 Nationality: Vietnam Professional skills: *Bachelor of Chemistry, University of Technology Hochiminh City *Gemstone and Diamond Testing Expert EMPLOYMENT HISTORY 1983 -1988: Technical Staff of No.4 Printing company 1988-1992: Sale staff of General Services Company, Go Vap District 1992-2003: Sale staff, Manager of Hanoi Branch, Sale Deputy Manager, Sale manager of Phu Nhuan Jewelry Company 2004-present: Deputy director of Phu Nhuan Jewelry JSC Annual Report 2 12 / PNJ / 51 BOARD OF SUPERVISION MR. PHAM VAN TAN Head of Board of Supervision Year of birth: 1960 Nationality: Vietnam Professional skills: *Bachelor of Industrial Commercial Economics (University of Economics Hochiminh city) *Bachelor of Political Economy, National political institution Journalism and Communication Department MR. TRAN VAN DAN Member of Board of Supervision Year of birth: 1974 Nationality: Vietnam Professional skills: *Bachelor of Accounting, Commercial University *Bachelor of Business Administration, Hochiminh University of Technology (HUTECH) *Chief accountant certificate, Hochiminh National University EMPLOYMENT HISTORY 1982 - 1989: Assistant in Teaching and administration department, University of Economics Hochiminh city. 1989 - 1992: In charge of Sale and Administration, SJC Jewelry Factory 1992 - 2010: Manager, Branch manager, Deputy Director of Dong A Bank 2010- 2012: BOD consultant of International Cominucation Net (IN-COMNET) EMPLOYMENT HISTORY 1997- present: have experienced in Phu Nhuan Jewelry JSC as: Worker then head of Quality Division Deputy Manager of Quality Control Department Manager of Quality Control department Deputy manager of Manufacturing Department Deputy manager of Technical Quality Department Manager of Technical Jewelry Process Deputy manager of PNJ Jewelry Factory 52 / PNJ / Annual Report 2 12 MRS. NGUYEN NGOC HUE Member of Board of Supervision Year of birth: 1965 Nationality: Vietnam Professional skills: *Bachelor of Commercial Finance, Finance and Accouting University, Hochiminh City *Certificate of Accounting & Finance of Import- Export activities, Foreign Trade College *Certificate of Chief accountant training course, Ministry of finance. EMPLOYMENT HISTORY 1988-1991: General accountant, Codimex Company Vung Tau 1991 - 1994: Chief accountant, Canadian Hotel, Vung Tau 1994 - 1997: Chief Accountant, Giao Chau Company, Vung Tau 1997 1998: General Accountant, Duhacom, HCM City 1998 - 1999: Chief Accountant of Compunet Company, HCMC 2000 - 2010: Head of Payment Division of PNJ 2011 - present: Chief accountant of PNJ Laboratory Limited Company. h o n o r t h e t r u e v a l u e MANAGERIAL STRUCTURES I. BOARD OF DIRECTORS, BOARD OF MANAGEMENT, SUPERVISORY BOARD - On April 14, 2012, the 2012 Annual General Meeting elected these people to serve as the Board of Directors, term 3 (2012-2017): 1. Ms. Cao Thi Ngoc Dung Chairwoman of the Board 2. Mr. Nguyen Vu Phan Vice Chairman of the Board 3. Ms. Nguyen Thi Cuc Executive Member 4. Mr. Nguyen Tuan Quynh Executive Member New member 5. Ms. Nguyen Thi Bich Ha Executive Member New member 6. Ms. Pham Vu Thanh Giang Executive Member New member 7. Mr. Ho An T (Andy Ho) Executive Member New member -On April 14, 2012, the 2012 Annual General Meeting elected these people to serve as the Supervisory Board, term 3 (2012-2017): 1. Mr. Pham Van Tan Head of Supervisory Board New member 2. Mr. Tran Van Dan Executive Member 3. Ms. Nguyen Ngoc Hue Executive Member New member - On March 26, 2012, the Board of Directors approved the appointment of Ms. Pham Thi My Hanh as Deputy Director of Phu Nhuan Jewelry Join Stock Company, with her office starting from April 1, 2012. - On July 20, 2012, the Board of Directors approved the resignation of Mr. Nguyen Tuan Quynh from the position of Deputy Director. - Starting from April 14, 2012, these people will no longer serve as Board of Directors since their tenure elapsed. 1. Mr. Bui Viet Executive Member 2. Ms. Truong Nguyen Thien Kim Head of Supervisory Board, term 2 3. Mr. Vo Nhu To Executive Member of Supervisory Board, term 2 II. SHAREHOLDERS & AMENDMENTS TO EQUITY OWNERSHIP (ACCORDING TO THE LIST OF SHAREHOLDERS AS OF 18/03/2013): 1. Name of stocks Code of stocks Number of shares Type of stocks : Stock of Phu Nhuan Jewelry Join Stock Company : PNJ : 71.997.835 shares : common shares Annual Report 2 12 / PNJ / 53 2. Equity breakdowns according to ownership ĐVT: 1.000 VNĐ National shareholders Foreign shareholders Total Item Amount (thousand VND) Ratio (%) Total equity ownership 367.189.010 51,00 352.789.340 49,00 State shareholders 0 0,00 0 0,00 0 0,00 Founding shareholders 0 0,00 0 0,00 0 0,00 Shareholders with 5% or above ownership 73.067.040 10,15 49.667.860 6,90 122.734.900 Foreign shareholders Total Amount (thousand VND) National shareholders Item Amount Ratio (thousand VND) (%) Ratio (%) Amount (thousand VND) Ratio (%) Amount (thousand VND) Ratio (%) 719.978.350 100,00 17,05 Amount Ratio (thousand VND) (%) Shareholders with 1-5% ownership 108.978.260 15,14 251.251.200 30,86 360.229.460 50,03 Shareholders with under 1% ownership 185.136.620 25,71 51.870.280 8,93 237.006.900 32,92 Treasury Stock 7.0900,00 0 0,00 7.090 0,00 3. List of shareholders with 5% or above ownership in Chartered Capital No Shareholder Address Number of Percentage of shares ownership (%) 1 Cao Thi Ngoc Dung 82/138 Ly Chinh Thang, W.8, D.3, HCMC 7.306.704 10,15 2 Vietnam Azalea Fund Limited Floor 8, Capital Palace Tower, 6 Thai Van Lung, D.1, HCMC 4.966.786 6,90 TOTAL 12.273.490 17,05 4. Amendments & increments of Chartered Capital in 2012 - Enlistments and transactions of additional shares (pursuant to Decision no. 149/2012/QĐ-SGDHCM dated October 1, 2012 by HOSE) at HOSE. - Type of stocks: common shares - Code of stocks : PNJ - Par value : VND 10.000 - Amount : 11.998.693 shares - Total listed value of stocks : VND 119.986.930.000 - Valid date of enlistments : 03/10/2012 - official date of transaction : 09/10/2012 - Increments to Chartered Capital - Prior amendments : VND 599.991.420.000 - Post-amendments : VND 719.978.350.000 54 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e III. C.TRANSACTIONS MADE BY INTERNAL SHAREHOLDERS AND AFFILIATIONS 1. Stock transactions: No Transacted by Relationship Opening number of with internal shares shareholders/Maj Number of Ratio or shareholders shares Closing number of shares Number of shares Ratio Reasons for increments or reduction (buying, selling, transferrable, bonus...) Dong A Banking & Securities Ltd Co. Affiliations with the OD (Mr. Bui Viet) Buying Dong A Capital Management & Securities Ltd. Co. Affiliations with the OD (Mr. Bui Viet) Buying & selling Deutsche Bank Aktiengesellschaft và Deutsche Asset Management Major Shareholder Buying & selling Route One Investment Company (including: Route One Fund I L.P., Route One Fund II L.P. and Route One Offshore Master Fund L.P.) Major Shareholder Buying 2. Other transactions: (made by internal shareholders/ major shareholders and affiliates). Relationship with internal shareholders/Major shareholders No Transacted by Affiliation Content Dong A Banking & Securities Ltd Co. Affiliate of the BOD Contract of Consultancy & Holding of 2012 AGM Dong A Real Estate Join Stock Company. Affiliate of the BOD Commercial Contract of Construction Gold Standard Consultancy & Project Management Company. Affiliate of the BOD Commercial Contract of Consultancy & Construction Supervision Gold Space Interior Design Join Stock Company Affiliate of the BOD Commercial Contract of Interior Design IV. COMPENSATION, BONUSES, REMUNERATION FOR THE BOARD OF DIRECTORS & SUPERSORY BOARD 1. Board of Directors: Chairman of the Board Vice Chairman of the Board Executive Member 2. Supervisory Board: Head of Supervisory Board Executive Member 20.000.000 dong/month 14.000.000 dong/month 10.000.000 dong/month 8.000.000 dong/month Annual Report 2 12 / PNJ / 55 PNJ’S CULTURE 56 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e CORPORATE CULTURE: “PNJ IS OUR HOME” 1. Team-building activity at Ho Coc - 2013 2. Arts Festival - 2012 3 & 4. Out door activities of sales force at Hoc Mon 1 2 3 4 Corporate culture is paid specially attention to and invested by PNJ. During 25 years of development with the culture named “PNJ is our home”, PNJ has established good traditional values, giving prominence to Humaneness - Righteousness - Propriety - Knowledge - Integrity, and the strong jewelry production and trading company in Vietnam. Team-building and entertainment activities are held frequently which help connecting all staffs, improving their work efficiency and passion head to the common development of the company. Community and social activities have been supported by active involvement of the staff, which shows clearly the social responsibility of people in PNJ. To build the strong, sustainable and solid houses, the most important is the quality of foundation. For PNJ house, such of foundation is people, the specific corporate culture. The company has established the culture of “PNJ is our home”, where each member is very faithful, solidary and compassionate. All employees are encouraged to improve their academic, professional and managerial skills through training courses both in-house and out-sourced. Their effort in improving their competence and contributing to the organization would be fairly awarded with bonuses, and promotion. The culture is to create the corporate character, to bring the outstanding competitive advantages and resources, to attract the talents and to stabilize the organization. PNJ will conserve and develop its cultural values, be ready for the next developmental processes. Annual Report 2 12 / PNJ / 57 INVESTOR RELATIONS IN 2012 58 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e Investor relations board welcomed more than 80 domestic and foreign investors visit and work at the headquarters of PNJ in 2012. In addition PNJ also attended major conferences which bring together many investors organized by Viet Capital Securities, Dragon Capital, SSI Securities, and Kim Eng Securities. Investor relations board welcomed more than 80 domestic and foreign investors visit and work at the headquarters of PNJ in 2012 Compared to 2011, 2012 IR activities are invested more methodically. - During 2012, PNJ has added personnel in charge of investor relations depart ment. -Update the information on changes in the operation of PNJ through e-mail, press releases, and website. - Complete IR activity plan for 2013. Thanks to the orientation about ensuring transparency and timely disclosure, IR activities has brought a more comprehensive picture of PNJ’s situation for the investors. In the future the company will hold more activities connecting with investors to increase the effectiveness of investor relations. Annual Report 2 12 / PNJ / 59 PNJ HEADS TO THE COMMUNITY With the business’s philosophy of “Consolidate customer and social benefit into company’s profit”, in many years, beside business activities, PNJ always cares and tries to fulfill missions for community through meaningful programs, contributing to raise the social responsibility of the company in taking care of future generations, families under social policy (involved in the Resistance in war, victims of Agent Orange,…), the poor, the unfortunate, … These activities are built and organized on the foundation of 1 in 5 core value of PNJ which is Responsibility and this can be considered as an era for every act of PNJ, showing the traditional beauty of Vietnamese and PNJ culture. For the future generation Acutely aware of the important role of young generation - future owners of the country, PNJ always has the highest priority for caring and supporting for the development of young talents. For 13 consecutive years (2000 2013), PNJ has funded over 2000 scholarships for poor students that fond of learning in Phu Nhuan district; PNJ also spent hundreds of scholarships each year for high schools such as Nguyen Duc Canh scholarship, Tran Van On scholarship, University of Economics scholarship; financing for longterm scholarship program SFT (The Saigon Times - PNJ), DEF scholarship Fund and education fund, caring for the spiritual life of the poor workers by Association of High- 60 / PNJ / Annual Report 2 12 Quality Vietnamese Product Business club established; participating actively in social action programs of University of Economics Ho Chi Minh City, University of Law, RMIT University... In addition, each year PNJ spend hundreds of gifts including notebooks, books, briefcases, hats, raincoats... for poor students in remote areas across the country with the desire to care for and support so those students can get better living conditions, h o n o r contributing to fulfill the task of educating and fostering future owners of the country. Intensive social activities As a typical representative of social businesses, a pioneer in conducting the policy of economic growth associated with the sustainable development of the social community. Throughout recent years, PNJ has always leaded in the field of relieving people hit by natural disasters, floods, caring for the t h e t r u e v a l u e poor in Tet holidays, participating actively in health activities such as blood donation, medical care for the poor, caring for poor disable children, building house for the poor and protecting the environment .... With deep sympathy for those have less fortunate circumstance in the society, PNJ has organized many practical charity events, helping the unfortunate reducing the burden of both material and spiritual life. Every year, a lot of company charitable gifts are given to people with difficult circumstances across the country; besides PNJ also cooperates with local Medical Centers, the Red Cross and Hospitals organizing several free examinations, giving away medicines and gifts to thousands of poor people in Tay Nguyen and Mekong Delta provinces; collaboration with Eye Hospital organizing free eye surgery for 800 poor blind with total cost of 400 million VND in Dong Thap, Vinh Long, Nghe An. . In recent years, PNJ has often organized gifts donating activities for the poor in many provinces in the country; free loving houses and gratitude houses to be built with the desire bringing a stable and warmer life to less fortunate life in the society. These activities are organized with the participation of a large number of PNJ staff, has become a traditional culture with bold imprint of PNJ, showing the spirit of solidarity, always giving a hand for community of PNJ. Annual Report 2 12 / PNJ / 61 DISTRIBUTION SYSTEM PNJ 62 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e The company has distribution system nationwide Ho chi minh Ha noi Vinh phuc Hai duong Nam dinh Ha tinh Da nang Quang ngai Binh dinh Thanh hoa Hue Nha trang Phan thiet Pleiku Buôn ma thuot Lam dong Da lat Binh duong Tay ninh Binh duong Bien hoa Ba ria vung tau Vung tau Long an Tien giang Ben tre Vinh long Can tho Soc trang Long xuyen Bac lieu Kien giang Tra vinh PNJ’s export markets Annual Report 2 12 / PNJ / 63 FINANCIAL STATEMENT 2012 64 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e THE COMPANY Phu Nhuan Jewelry Joint Stock Company (“the Company”) is a shareholding company incorporated under the Law on Enterprise of Vietnam pursuant to Business Registration Certificate No. 0300521758 issued by the Department of Planning and Investment of Ho Chi Minh City on 2 January 2004, as amended. The Company was officially listed on the Ho Chi Minh City Stock Exchange (“HOSE”) from 23 March 2009 pursuant to Decision No. 129/DKNY issued by the General Director of HOSE on 26 December 2008. The Company’s principal activities are to trade gold, silver, jewelry and gemstones, to import and export jewelry in gold, silver and gemstones. The Company’s registered head office is located at 170E Phan Dang Luu Street, Phu Nhuan District, Ho Chi Minh City, Vietnam. The Company has one hundred and thirty one (131) retail shops located in various provinces in Vietnam. BOARD OF DIRECTORS Members of the Board of Directors during the year and at the date of this report are: Mrs. Cao Thi Ngoc Dung Mr. Nguyen Vu Phan Mrs. Nguyen Thi Cuc Mr. Nguyen Tuan Quynh Mrs. Nguyen Thi Bich Ha Mr. Andy Ho Mrs. Pham Vu Thanh Giang Chairwoman Vice Chairman Member Member Member Member Member ppointed on 14 April 2012 ppointed on 14 April 2012 appointed on 14 April 2012 appointed on 14 April 2012 BOARD OF SUPERVISION Members of the Board of Supervision during the year and at the date of this report are: Mr. Pham Van Tan Mrs. Nguyen Ngoc Hue Mr. Tran Van Dan Head of the Board of Supervision Member Member Annual Report 2 12 / PNJ / 65 MANAGEMENT Members of the Management during the year and at the date of this report are: Mrs. Cao Thi Ngoc Dung Mr. Nguyen Vu Phan Mrs. Nguyen Thi Cuc Mr. Nguyen Tuan Quynh Mrs. Nguyen Thi Bich Ha Mr. Andy Ho Mrs. Pham Vu Thanh Giang Chairwoman Vice Chairman Member Member Member Member Member ppointed on 14 April 2012 ppointed on 14 April 2012 appointed on 14 April 2012 appointed on 14 April 2012 BOARD OF SUPERVISION Members of the Board of Supervision during the year and at the date of this report are: Mrs. Cao Thi Ngoc Dung Mr. Le Huu Hanh Mrs. Nguyen Thi Cuc Mr. Nguyen Tuan Quynh Mr. Nguyen Vu Phan Mrs. Pham Thi My Hanh General Director Deputy General Director Deputy General Director Deputy General Director Deputy General Director Deputy General Director appointed on 1 April 2012 LEGAL REPRESENTATIVE The legal representative of the Company during the year and at the date of this report is Mrs. Cao Thi Ngoc Dung. AUDITORS The auditor of the Company is Ernst & Young Vietnam Limited. Management of Phu Nhuan Jewelry Joint Stock Company (“the Company”) is pleased to present its report and the consolidated financial statements of the Company and its subsidiaries (“the Group”) for the year ended 31 December 2012. MANAGEMENT’S RESPONSIBILITY IN RESPECT OF THE CONSOLIDATED FINANCIAL STATEMENTS Management is responsible for the consolidated financial statements of each financial year which give a true and fair view of the consolidated state of affairs of the Group and of the consolidated results of its operations and its consolidated cash flows for the year. In preparing those consolidated financial statements, management is required to: - select suitable accounting policies and then apply them consistently; - make judgements and estimates that are reasonable and prudent; -state whether applicable accounting standards have been followed, subject to any material 66 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e departures disclosed and explained in the consolidated financial statements; and - prepare the consolidated financial statements on the going concern basis unless it is inappropriate to presume that the Group will continue its business. Management is responsible for ensuring that proper accounting records are kept which disclose, with reasonable accuracy at any time, the consolidated financial position of the Group and to ensure that the accounting records comply with the applied accounting system. It is also responsible for safeguarding the assets of the Group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Management confirmed that it has complied with the above requirements in preparing the accompanying consolidated financial statements. STATEMENT BY MANAGEMENT Management does hereby state that, in its opinion, the accompanying consolidated financial statements which give a true and fair view of the consolidated financial position of the Group as at 31 December 2012 and of the consolidated results of its operations and its consolidated cash flows for the year then ended in accordance with the Vietnamese Accounting Standards and System and comply with relevant statutory requirements. For and on behalf of management: Cao Thi Ngoc Dung General Director Annual Report 2 12 / PNJ / 67 INDEPENDENT AUDITORS’ REPORT To: The Shareholders of Phu Nhuan Jewelry Joint Stock Company We have audited the consolidated financial statements of Phu Nhuan Jewelry Joint Stock Company (“the Company”) and its subsidiaries (collectively referred to as “the Group”) as set out on pages 4 to 48 which comprise the consolidated balance sheet as at 31 December 2012, and the consolidated income statement and the consolidated cash flow statement for the year then ended and the notes thereto. The preparation and presentation of these consolidated financial statements are the responsibility of the Group’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audit. Basis of opinion We conducted our audit in accordance with Vietnamese Standards on Auditing. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free from material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the consolidated financial statements. An audit also includes assessing the accounting principles used and significant estimates made by the Group’s management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audit provides a reasonable basis for our opinion. Opinion In our opinion, the consolidated financial statements give a true and fair view of the consolidated financial position of the Group as at 31 December 2012, and of the consolidated results of its operations and its consolidated cash flows for the year in accordance with the Vietnamese Accounting Standards and System and comply with the relevant statutory requirements. Ernst & Young Vietnam Limited Mai Viet Hung Tran Deputy General Director Certificate No. D.0048/KTV Ho Chi Minh City, Vietnam 15 March 2013 68 / PNJ / Annual Report 2 12 Le Quang Minh Auditor Certificate No. 0426/KTV h o n o r t h e t r u e v a l u e CONSOLIDATED CASHFLOW STATEMENT for the year ended 31 December 2012 Code ASSETS Notes 31 December 2012 31 December 2011 A. CURRENT ASSETS I. Cash and cash equivalents 1. Cash 2. Cash equivalents II. Short-term investment 1. Short-term investment III. Current accounts receivable 1. Trade receivables 2. Advances to suppliers 3. Other receivables 4. Provision for doubtful debts IV. Inventories 1. Inventories V. Other current assets 1. Short-term prepaid expenses 2. Value-added tax deductible 3.Tax & other receivables from the State 4. Other current assets B. NON-CURRENT ASSETS I. Fixed assets 1. Tangible fixed assets Cost Accumulated depreciation 2. Intangible fixed assets Cost Accumulated amortization 3. Construction in progress II. Long-term investments 1. Investments in associates 2. Other long-term investments 3. Provision for long-term investments III. Other long-term assets 1. Long-term prepaid expenses 2. Deferred tax assets 3. Other long-term assets TOTAL ASSETS Annual Report 2 12 / PNJ / 69 CONSOLIDATED BALANCE SHEET (continued) as at 31 December 2012 Code RESOURCES Notes Ending balance Beginning balance A. LIABILITIES I. Current liabilities 1. Short-term loans 2. Trade payables 3. Advances from customers 4. Statutory obligations 5. Payables to employees 6. Accrued expenses 7. Other payables 8. Bonus and welfare fund II. Non-current liabilities 1. Other long-term liabilities 2. Long-term loans 3. Provision for severance allowance B. OWNERS’ EQUIT I. Capital 1. Share capital 2. Share premium 3. Treasury shares 4. Investment and development fund 5. Financial reserve fund 6. Undistributed earnings C. MINORITY INTEREST TOTAL LIABILITIES & OWNERS’ EQUITY OFF BALANCE SHEET ITEM ITEM Ending balance Ending balance Beginning balance Foreign currencies: - United States dollar (“US$”) - Australian dollar (“AUD”) - Gold taels Dang Thi Lai Chief Accountant 15 March 2013 70 / PNJ / Annual Report 2 12 Cao Thi Ngoc Dung General Director h o n o r t h e t r u e v a l u e CONSOLIDATED INCOME STATEMENT for the year ended 31 December 2012 Code ITEMS Notes Current year Previous year 1. Revenue from sale of goods and rendering of services 2. Deductions 3. Net revenue from sale of goods and rendering of services 4. Cost of goods sold and services rendered 5. Gross profit from sale of goods and rendering of services 6. Finance income 7. Finance expenses - In which: Interest expense 8. Selling expenses 9. General and administrative expenses 10. Operating profit 11. Other income 12. Other expenses 13. Other profit 14. Share of profit of associates 15. Profit before tax 16. Current corporate income tax expense 17. Deferred income tax income 18.Net profit after tax Attributable to: 18.1 Minority interests 18.2 Equity holders of the Company 19. Basic earnings per share (VND/share) Dang Thi Lai Chief Accountant Cao Thi Ngoc Dung General Director 15 March 2013 Annual Report 2 12 / PNJ / 71 CONSOLIDATED CASHFLOW STATEMENT for the year ended 31 December 2012 Code ITEMS I. CASH FLOWS FROM OPERATING ACTIVITIES Profit before tax Adjustments for: Depreciation and amortization Provisions Unrealised foreign exchange Profits from investing activities Interest expense Operating profit before changes in working capital Increase in receivables Decrease (increase) in inventories Decrease in payables Decrease in prepaid expenses Interest paid Corporate income tax paid Other cash outflows from operating activities Net cash flows from (used in) operating activities II. CASH FLOWS FROM INVESTING ACTIVITIES Purchase and construction of fixed assets Proceeds from disposals of fixed assets Bank term deposit Payments for investments in other entities Proceeds from sale of investments in other entities Interest and dividends received Net cash flows used in investing activities 72 / PNJ / Annual Report 2 12 Notes Current year Previous year h o n o r t h e t r u e v a l u e CONSOLIDATED CASHFLOW STATEMENT for the year ended 31 December 2012 Code ITEMS Notes Current year Previous year III.CASH FLOWS FROM FINANCING ACTIVITIES Drawdown of borrowings Repayment of borrowings Dividends paid to minority interest Dividends paid Net cash flows (used in) from financing activities Net (decrease) increase in cash and cash equivalents Cash and cash equivalents at beginning of year Impact of exchange rate fluctuation Cash and cash equivalents at end of year Dang Thi Lai Chief Accountant Cao Thi Ngoc Dung General Director 15 March 2013 Annual Report 2 12 / PNJ / 73 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 1. CORPORATE INFORMATION Phu Nhuan Jewelry Joint Stock Company (“the Company”) is a shareholding company incorporated under the Law on Enterprise of Vietnam pursuant to Business Registration Certificate No. 0300521758 issued by the Department of Planning and Investment of Ho Chi Minh City on 2 January 2004, as amended. The Company was officially listed on the Ho Chi Minh City Stock Exchange (“HOSE”) from 23 March 2009 pursuant to Decision No. 129/DKNY issued by the General Director of HOSE on 26 December 2008. The principal activities of the Company and its subsidiaries (“the Group”) are to trade gold, silver, jewelry and gemstones, to import and export jewelry in gold, silver and gemstones, to trade gasoline, gas cookers, to product and trade fashion products, silver and gold jewelery, and to provide jewelery inspection and consultancy services. The Company’s registered head office is located at 170E Phan Dang Luu Street, Phu Nhuan District, Ho Chi Minh City, Vietnam. In addition, the Company has one hundred and thirty one (131) retail shops located in various provinces in Vietnam. The number of the Group’s employees as at 31 December 2012 was 2,762 (31 December 2011: 2,745). CORPORATE STRUCTURE The Company’s corporate structure includes three subsidiaries, in which: Dai Viet Energy Joint Stock Company (“DVC”) is a shareholding company established in accordance with Business Registration Certificate No. 4103007071 issued by the Department of Planning and Investment of Ho Chi Minh City on 21 June 2007. DVC’s registered head office is located at Lot A87/I, Street 5, Vinh Loc Industrial Park, Ba Diem Ward, Hoc Mon District, Ho Chi Minh City, Vietnam. DVC’s principal activities are to trade gasoline, gas cookers, machinery and equipment oil and gas industry, to provide transportation services, and to trade oil, lubricant and petrol-chemical products. As at 30 June 2012 the Company holds 70% ownership interest of DVC. On 21 December 2011, the Company entered into a share transfer agreement (“the agreement”) with Totalgaz Vietnam Limited (”Totalgaz”) to dispose all its shares in DVC. Both parties signed the Completion Minutes on 29 June 2012 upon the completion of certain perquisites of the agreement. However, the transfer price has not been finalised and still subject to the independent assessment report on DVC’s net assets. CAO Fashion Company Limited (“CFC”), a one-member limited liability company, was established in accordance with Business Registration Certificate No. 0309279212 issued by the Department of Planning and Investment of Ho Chi Minh City on 14 August 2009. CFC’s registered head office is located at 170E Phan Dang Luu Street, Phu Nhuan District, Ho Chi Minh City, Vietnam. CFC’s principal activities are to produce and trade fashion products, silver and gold jewelery, and arts and crafts products, and to import and export art and craft products. 74 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e PNJ Laboratory Company Limited (“PLC”), a one-member limited liability company, was established in accordance with Business Registration Certificate No. 0310521330 issued by the Department of Planning and Investment of Ho Chi Minh City on 16 December 2010. PLC’s registered head office is located at 205 Phan Dang Luu Street, Phu Nhuan District, Ho Chi Minh City, Vietnam. PLC’s principal activities are to provide jewelery inspection and consultancy services. 2. BASIS OF PREPARATION 2.1 ACCOUNTING STANDARDS AND SYSTEM The consolidated financial statements of the Group, expressed in Vietnam dong (“VND”), are prepared in accordance with the Vietnamese Accounting System and Vietnamese Accounting Standard No. 27 - Financial Reporting and other Vietnamese Accounting Standards (“VAS”) issued by the Ministry of Finance as per: - Decision No. 149/2001/QD-BTC dated 31 December 2001 on the Issuance and Promulgation of Four Vietnamese Accounting Standards (Series 1); - Decision No. 165/2002/QD-BTC dated 31 December 2002 on the Issuance and Promulgation of Six Vietnamese Accounting Standards (Series 2); - Decision No. 234/2003/QD-BTC dated 30 December 2003 on the Issuance and Promulgation of Six Vietnamese Accounting Standards (Series 3); - Decision No. 12/2005/QD-BTC dated 15 February 2005 on the Issuance and Promulgation of Six Vietnamese Accounting Standards (Series 4); and - Decision No. 100/2005/QD-BTC dated 28 December 2005 on the Issuance and Promulgation of Four Vietnamese Accounting Standards (Series 5). Accordingly, the accompanying consolidated balance sheet, consolidated income statement, consolidated cash flow statement and related notes, including their utilisation are not designed for those who are not informed about Vietnam’s accounting principles, procedures and practices and furthermore are not intended to present the financial position and results of operations and cash flows in accordance with accounting principles and practices generally accepted in countries other than Vietnam. 2.2 APPLIED ACCOUNTING DOCUMENTATION SYSTEM The Group’s applied accounting documentation system is the General Journal system. 2.3 FISCAL YEAR The Group’s fiscal year applicable for the preparation of its consolidated financial statement starts on 1 January and ends on 31 December. 2.4 ACCOUNTING CURRENCY The Group maintains its accounting records in VND. 2.5 BASIS OF CONSOLIDATION The consolidated financial statements comprise the financial statements of the Company and its subsidiaries for the year ended 31 December 2012. Subsidiaries are fully consolidated from the date of acquisition, being the date on which the Group obtains control, and continued to be consolidated until the date that such control ceases. The financial statements of the subsidiaries are prepared for the same reporting year as the Company, using consistent accounting policies. Annual Report 2 12 / PNJ / 75 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued) All intra-company balances, income and expenses and unrealised gains or losses resulting from intracompany transactions are eliminated in full. Minority interests represent the portion of profit or loss and net assets not held by the Group and are presented separately in the consolidated income statement and within equity in the consolidated balance sheet, separately from parent shareholders’ equity. 3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 3.1 CHANGES IN ACCOUNTING POLICIES AND DISCLOSURES The accounting policies adopted by the Group in preparation of the financial statements are consistent with those followed in the preparation of the Group’s financial statements for the year ended 31 December 2011 except for the change in the accounting policy in relation to foreign currency transactions. Effects of Changes in Foreign Exchange Rates For the year ended 31 December 2012, the Group adopts Circular No. 179/2012/TT-BTC providing guidance on recognition, measurement, treatment for foreign exchange differences issued by the Ministry of Finance on 24 October 2012 (“Circular 179”) in addition to Vietnamese Accounting Standard No. 10 - Effects of Changes in Foreign Exchange Rates (the “VAS 10”) adopted in prior years. Following Circular 179, at the end of the year, monetary assets and liabilities denominated in foreign currencies are translated into VND/US$ using buying exchange rate announced by the commercial bank where the Group maintains bank accounts. In 2011, inter-bank exchange rates ruling at the balance sheet date was used for this translation. Circular 179 is applied from 2012 on prospective basis. Impacts of the change from using inter-bank exchange rate to buying exchange rate announced by the commercial bank for the year end translation to the financial statement as at and for the year ended 31 December 2012 is not material as a whole. 3.2 CASH AND CASH EQUIVALENTS Cash and cash equivalents comprise cash on hand, cash at banks, gold and short-term, highly liquid investments with an original maturity of less than three months that are readily convertible into known amounts of cash and that are subject to an insignificant risk of change in value. 3.3 RECEIVABLES Receivables are presented in the consolidated financial statements at the carrying amounts due from customers and other debtors, along with the provision for doubtful debts. The provision for doubtful debts represents the estimated loss due to non-payment arising on receivables that were outstanding at the balance sheet date. Increases and decreases to the provision balance are recorded as general and administration expense in the consolidated income statement. 3.4 INVENTORIES Inventories are stated at the lower of cost incurred in bringing each product to its present location and condition, and net realisable value. Net realisable value represents the estimated selling price in the ordinary course of business less the estimated costs to complete and the estimated costs necessary to make the sale. The perpetual method is used to record inventories, which are valued as follows: Merchandises and consumables, and raw materials - cost of purchase on a weighted average basis. Finished goods and work-in process - cost of direct materials and labour plus attributable manufacturing overheads based on the normal operating capacity on a weighted average basis. 76 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued) 3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued) 3.4 INVENTORIES (CONTINUED) Provision for obsolete inventories An inventory provision is created for the estimated loss arising due to the impairment of value (through diminution, damage, obsolescence, etc.) of merchandise goods, raw materials, finished goods, and other inventories owned by the Group, based on appropriate evidence of impairment available at the balance sheet date. Increases and decreases to the provision balance are recorded into the cost of goods sold account in the consolidated income statement. 3.5 FIXED ASSETS Fixed assets are stated at cost less accumulated depreciation and amortization. The cost of a fixed asset comprises its purchase price and any directly attributable costs of bringing the fixed asset to working condition for its intended use. Expenditures for additions, improvements and renewals are capitalised and expenditures for maintenance and repairs are charged to the consolidated income statement as incurred. When fixed assets are sold or retired, their cost and accumulated depreciation or amortization are removed from the consolidated balance sheet and any gain or loss resulting from their disposal is included in the consolidated income statement. Land use rights Land use right is recorded as an intangible fixed asset on the consolidated balance sheet when the Group obtained the land use right certificates. The costs of land use right comprise all directly attributable costs of bringing the land to the condition available for intended use and is not amortized due to having indefinite useful life. 3.6 DEPRECIATION AND AMORTIZATION Depreciation of tangible fixed assets and amortization of intangible fixed assets are calculated on a straight-line basis over the estimated useful life of each asset as follows: Buildings and structures Machinery and equipment Motor vehicles Office equipment Computer software 3 - 25 years 3 - 15 years 4 - 10 years 3 - 8 years 3 years The useful life of the fixed assets and depreciation rates are reviewed periodically to ensure that the method and the period of the depreciation and amortization are consistent with the expected pattern of economic benefits that will be derived from the use of fixed assets. 3.7 BORROWING COSTS Borrowing costs consist of interest and other costs that an entity incurs in connection with the borrowing of funds and are recorded as expense during the year in which they are incurred. 3.8 PREPAID EXPENSES Prepaid expenses are reported as short-term or long-term prepaid expenses on the consolidated balance sheet and are amortized over the year for which the amounts are paid or the period in which Annual Report 2 12 / PNJ / 77 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued) economic benefits are generated in relation to these expenses. The following types of expenses are recorded as long-term prepaid expense and are amortised to the consolidated income statement. - Prepaid rental includes land and retail shop rental prepaid for many years under operating lease contracts and are amortized over the lease term; - Tools and consumables with large value issued in use and can be used for more than one year; - Gas cylinders are considered as tools, and are amortised on a straight line basic over 10 years; and - Others are amortized to the consolidated income statement over 2 to 3 years. 3.9 INVESTMENTS IN ASSOCIATES The Group’s investment in its associate is accounted for using the equity method of accounting. An associate is an entity in which the Group has significant influence that is neither subsidiaries nor joint ventures. The Group generally deems they have significant influence if they have from 20% or above of the voting rights. Under the equity method, the investment is carried in the consolidated balance sheet at cost plus post acquisition changes in the Group’s share of net assets of the associates. Goodwill arising on acquisition of the associate is included in the carrying amount of the investment and is amortized over a 10-year period. The consolidated income statement reflects the share of the post-acquisition results of operation of the associate. The share of post-acquisition profit (loss) of the associates is presented on face of the consolidated income statement and its share of post-acquisition movements in reserves is recognised in reserves. The cumulative post-acquisition movements are adjusted against the carrying amount of the investment. Dividend/profit sharing receivable from associates reduces the carrying amount of the investment. The financial statements of the associates are prepared for the same reporting year as the Group. Where necessary, adjustments are made to bring the accounting policies in line with those of the Group. 3.10 OTHER INVESTMENTS Other investments are stated at their acquisition costs. Provision is made for any diminution in value of the marketable investments at the balance sheet date representing the excess of the acquisition cost over the market value at that date in accordance with the guidance under Circular No. 228/2009/TTBTC issued by the Ministry of Finance on 7 December 2009. Increases and decreases to the provision balance are recorded as finance expense in the consolidated income statement. 3.11 PAYABLES AND ACCRUALS Payables and accruals are recognised for amounts to be paid in the future for goods and services received, whether or not billed to the Group. 3.12 PROVISION FOR SEVERANCE PAY The severance pay to employee is accrued at the end of each reporting year for all employees who have more than 12 months in service up to 31 December 2008 at the rate of one-half of the average monthly salary for each year of service up to 31 December 2008 in accordance with the Labour Code, the Law on Social Insurance and related implementing guidance. Commencing 1 January 2009, the average monthly salary used in this calculation will be revised at the end of each reporting year following the average monthly salary of the year up to the balance sheet date. Any changes to the accrued amount will be taken to the consolidated income statement. 78 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued) This accrued severance pay is used to settle the termination allowance to be paid to employee upon termination of their labour contract following Article 42 of the Labour Code. 3.13 FOREIGN CURRENCY TRANSACTIONS The Group follows the guidance under VAS 10 in relation to foreign currency transactions as applied consistently in prior years. In addition to VAS 10, starting from the financial year 2012, the Group adopts Circular 179 in relation to foreign currency transaction which impacts are presented in Note 3.1. Transactions in currencies other than the Group’s reporting currency of VND are recorded at the exchange rates ruling at the date of the transaction. At the end of the year, monetary assets and liabilities denominated in foreign currencies are translated at buying exchange rate announced by the commercial bank where the Group maintains bank accounts at the balance sheet date. All realised and unrealised foreign exchange differences are taken to the income statement. 3.14 TREASURY SHARES Own equity instruments which are reacquired (treasury shares) are recognised at cost and deducted from equity. No gain or loss is recognised in profit or loss upon purchase, sale, issue or cancellation of the Group’s own equity instruments. 3.15 APPROPRIATION OF NET PROFITS Net profit after tax is available for appropriation to shareholders after approval in the shareholders’ meeting, and after making appropriation to reserve funds in accordance with the Group’s Charter and Vietnam’s regulatory requirements. The Group maintains the following reserve funds which are appropriated from the Group’s net profit as proposed by the Board of Directors and subject to approval by shareholders at the annual general meeting. - Financial reserve fund This fund is set aside to protect the Group’s normal operations from business risks or losses, or to prepare for unforeseen losses or damages for objective reasons and force majeure, such as fire, economic and financial turmoil of the country or elsewhere. - Investment and development fund This fund is set aside for use in the Group’s expansion of its operation or in-depth investments. - Bonus and welfare fund This fund is set aside for the purpose of pecuniary rewarding and encouraging, common benefits and improvement of the employees’ benefits and is recognised as a liability. 3.16 BASIC EARNINGS PER SHARE Basic earnings per share amounts are calculated by dividing net profit after tax for the year attributable to ordinary shareholders of the Company by the weighted average number of ordinary shares outstanding during the year. 3.17 REVENUE RECOGNITION Revenue is recognised to the extent that it is probable that the economic benefits will flow to the Group and the revenue can be reliably measured. Revenue is measured at the fair value of the consideration received or receivable, excluding trade discount, rebate and sales return. The following specific recognition criteria must also be met before revenue is recognised: Annual Report 2 12 / PNJ / 79 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued) Sale of goods Revenue is recognised when the significant risks and rewards of ownership of the goods have passed to the buyer, usually upon the delivery of the goods. Rendering of services Revenue is recognised when the service has been rendered. Interest Revenue is recognised as the interest accrues (taking into account the effective yield on the asset) unless collectability is in doubt. Dividends Income is recognised when the Group’s entitlement as an investor to receive the dividend is established. 3.18 TAXATION Current income tax Current income tax assets and liabilities for the current and prior years are measured at the amount expected to be recovered from or paid to the taxation authorities. The tax rates and tax laws used to compute the amount are those that are enacted as at the balance sheet date. Current income tax is charged or credited to the consolidated income statement, except when it relates to items recognised directly to equity, in which case the current income tax is also dealt with in equity. Current income tax assets and liabilities are offset when there is a legally enforceable right for the Group to offset current income tax assets against current income tax liabilities and when the Group intends to settle its current income tax assets and liabilities on a net basis. Deferred income tax Deferred income tax is provided using the liability method on temporary differences at the balance sheet date between the tax bases of assets and liabilities and their carrying amounts for financial reporting purposes. Deferred income tax liabilities are recognised for all taxable temporary differences, except where the deferred income tax liability arises from the initial recognition of an asset or liability in a transaction which at the time of the related transaction affects neither the accounting profit nor taxable profit or loss. Deferred income tax assets are recognised for all deductible temporary differences, carried forward unused tax credit and unused tax losses, to the extent that it is probable that taxable profit will be available against which deductible temporary differences, carried forward unused tax credit and unused tax losses can be utilised, except where the deferred income tax asset in respect of deductible temporary difference which arises from the initial recognition of an asset or liability which at the time of the related transaction, affects neither the accounting profit nor taxable profit or loss. The carrying amount of deferred income tax assets is reviewed at each balance sheet date and reduced to the extent that it is no longer probable that sufficient taxable profit will be available to allow all or part of the deferred income tax asset to be utilised. Previously unrecognised deferred income tax assets are re-assessed at each balance sheet date and are recognised to the extent that it has become 80 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued) probable that future taxable profit will allow the deferred income tax assets to be recovered. Deferred income tax assets and liabilities are measured at the tax rates that are expected to apply in the year when the asset is realised or the liability is settled based on tax rates and tax laws that have been enacted at the balance sheet date. Deferred income tax is charged or credited to the consolidated income statement, except when it relates to items recognised directly to equity, in which case the deferred income tax is also dealt with in the equity account. Deferred income tax assets and liabilities are offset when there is a legally enforceable right for the Group to offset current income tax assets against current income tax liabilities and when they relate to income taxes levied by the same taxation authority on either the same taxable entity or when the Group intends either settle current income tax liabilities and assets on a net basis or to realise the assets and settle the liabilities simultaneously, in each future year in which significant amounts of deferred income tax liabilities or assets are expected to be settled or recovered. 3.19 FINANCIAL INSTRUMENTS Financial instruments - initial recognition and presentation Financial assets Financial assets within the scope of Circular No. 210/2009/TT-BTC issued by the Ministry of Finance on 6 November 2009, providing guidance for the adoption in Vietnam of the International Financial Reporting Standards on presentation and disclosures of financial instruments (“Circular 210”) are classified, for disclosures in the notes to the consolidated financial statements, as financial assets at fair value through profit or loss, held-to-maturity investments, loans and receivables or available-forsale financial assets as appropriate. The Group determines the classification of its financial assets at initial recognition. All financial assets are recognised initially at cost plus directly attributable transaction costs. The Group’s financial assets include cash, cash equivalents and short-term deposits, trade and other receivables. Financial liabilities Financial liabilities within the scope of Circular 210 are classified, for disclosures in the notes to the consolidated financial statements, as financial liabilities at fair value through profit or loss or financial liabilities measured at amortised cost as appropriate. The Group determines the classification of its financial liabilities at initial recognition. All financial liabilities are recognised initially at cost plus directly attributable transaction costs. The Group’s financial liabilities include trade and other payables, and loans. Financial instruments - subsequent re-measurement No subsequent re-measurement of financial instruments is currently required. Offsetting of financial instruments Financial assets and financial liabilities are offset and the net amount reported in the consolidated balance sheet if, and only if, there is a currently enforceable legal right to offset the recognised amounts and there is an intention to settle on a net basis, or to realise the assets and settle the liabilities simultaneously. Annual Report 2 12 / PNJ / 81 4. CASH AND CASH EQUIVALENTS Ending balance Beginning balance Cash on hand Cash at banks Cash in transit Cash equivalents TOTAL Cash equivalents represent gold taels that are readily convertible into known amounts of cash and that are subject to an insignificant risk of change in value. 5. TRADE RECEIVABLES Ending balance Beginning balance Due from third parties Provision for doubtful debts TOTAL 6. OTHER RECEIVABLES Ending balance Beginning balance Due from third parties Due from related parties (Note 28) TOTAL Provision for doubtful debts TOTAL 7. PROVISION FOR DOUBTFUL DEBTS Current year Provision for doubtful debts at beginning of year Add: Provision created during the year Less: Reversal of provision during the year Provision for doubtful debts at end of year 82 / PNJ / Annual Report 2 12 Previous year h o n o r t h e t r u e v a l u e 8. INVENTORIES Ending balance Beginning balance Ending balance Beginning balance Merchandise inventories Finished goods Goods on consignment Raw materials Work in process Tools and suppliers Goods in transits 9. TANGIBLE FIXED ASSETS 10. INTANGIBLE FIXED ASSETS Buildings and structures Machinery and equipment Office equipment Motor vehicles Total Cost: As at 31 December 2011 Newly purchased/ constructed Disposed As at 31 December 2012 Accumulated depreciation: As at 31 December 2011 Depreciation for the year Disposed As at 31 December 2012 Net carrying amount: As at 31 December 2011 As at 31 December 2012 The buildings and machineries with their respective carrying amounts of VND 15,982,368,023 and VND 8,991,674,750 were pledged to obtain loans from commercial banks (Note 21). Annual Report 2 12 / PNJ / 83 11. INTANGIBLE FIXED ASSETS Indefinite land use right Computer software Total Cost: Beginning balance Addition Decrease from disposal of a subsidiary Ending balance Accumulated amortization: Beginning balance Amortization for the year Decrease from disposal of a subsidiary Ending balance Cost: Beginning balance Ending balance Land use right with the carrying amount of VND 166,099,851,738 was pledged to obtain loans from commercial banks (Note 20). 12. CONSTRUCTION IN PROGRESS Ending balance Duong Quang Ham factory project Silver and gold jewelry center Thu Khoa Huan commercial shopping center TOTAL 84 / PNJ / Annual Report 2 12 Beginning balance h o n o r t h e t r u e v a l u e 13. LONG - TERM INVESTMENTS 13.1 INVESTMENTS IN ASSOCIATES Name Ending balance Cost of investment % of interest Beginning balance Cost of investment % of interest Saigon Fuel Joint Stock Company Dong A Land Joint Stock Company TOTAL Ending balance Beginning balance Cost of investment in associates Accumulated share in post-acquisition profit of the associate Dividends received Saigon Fuel Joint Stock Company (“SFC”) is a shareholding company established in accordance with Business Registration Certificate No. 0300631013 issued by the Department of Planning and Investment of Ho Chi Minh City on 20 June 2000. SFC’s registered head office is located at 1A Pham Ngoc Thach Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam. SFC’s principal activities are to trade oil and gas products, to trade tools, supplies and machineries for oil and gas, to produce and trade agriculture products, to import, produce and trade wooden products; and to provide transportation service, rental and construction services. Dong A Land Joint Stock Company (“DAL”), is a shareholding company established in accordance with Business Registration Certificate No. 4103001739 issued by the Department of Planning and Investment of Ho Chi Minh City on 24 July 2003. DAL’s registered head office is located at 43R/12, Ho Van Hue Street, Ward 9, Phu Nhuan District, Ho Chi Minh City, Vietnam. DAL’s principal activities are to provide design services, project management, construction services, to provide real estate consulting services and real estate agency, and to trade houses and interior products. Annual Report 2 12 / PNJ / 85 13.2 OTHER LONG-TERM INVESTMENTS Name Ending balance Number of shares Beginning balance Cost of investment VND Number of shares Cost of investment VND Dong A Joint Stock Commercial Bank (DAB) (i) Saigon M&C Real Estate Joint Stock Company Que huong Liberty Joint Stock Company Hoang Minh Giam project (ii) Others TOTAL Provision for long-term investments NET (i) DAB’s shares were pledged to obtain loans from commercial banks (Note 21). (ii) This represents the Group’s advance under Business Cooperation Contract with Vietnam Festival Travel Company Limited and Dong A Land Joint Stock Company to develop a real estate project located at 8 Hoang Minh Giam Street, Phu Nhuan District, Ho Chi Minh City, Vietnam. 13.3 OTHER LONG-TERM INVESTMENTS Current year Previous year Current year Previous year Provision for long-term investments at beginning of year Less: Reversal of provision during the year Provision for long-term investments at end of year 14. LONG TERM PREPAID EXPENSES Gasoline cylinders Land rental (*) Consulting services fee Office and retail shop renovation cost Retail shop rental Other TOTAL 149,792,511,796 29,670,699,997 2,956,937,434 6,208,349,863 188,628,499,090 (*) This represents leased land lot located at Street 5, Vinh Loc Industrial Park, Hoc Mon District, Ho Chi Minh City, and was pledged to obtain loans from commercial banks (Notes 14 and 21). 86 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e 15. SHORT - TERM LOANS Ending balance Beginning balance Short-term loans from banks Short-term loans from individuals Current portion of long-term loan (Note 21) TOTAL Details of short-term loans from banks are as follows: Bank Ending balance VND Maturity date Purpose Interest rate Military Commercial Joint Stock Bank – Northern Sai Gon Branch From 25 December 2012 to 27 Feb 2013 To finance working capital 10% p.a Unsecured Vietnam Jointstock Commercial Bank for Industry and Trade – Ho Chi Minh Branch From 29 October 2012 to 19 March 2013 To finance working capital 9.5% p.a. Unsecured Vietnam Export Import Commercial Joint Stock Bank - Main transaction office No.1 From 13 September 2012 to 10 Jan 2013 To finance working capital 9% p.a. The Group's DAB shares Bank for Foreign Trade of Vietnam – Ho Chi Minh Branch From 3 October 2012 to 26 March 2013 To finance working capital From 9.8 p.a % to 10.5% p.a. Unsecured From 27 November 2012 to 3 Mar 2013 To finance working capital 6% p.a Unsecured From 25 April 2012 to 29 April 2013 To finance working capital 6.5% p.a. The Group's DAB shares Asia Commercial Joint Stock Bank – Main transaction office Description of Collateral Details of individuals loans are as follows: Individuals – in VND From 31 Aug 2012 to 29 Dec 2013 To finance From 8% p.a to working capital 14% p.a. Unsecured Annual Report 2 12 / PNJ / 87 16. TRADE PAYABLES Ending balance Beginning balance Ending balance Beginning balance Due to third parties Due to related parties (Note 29) TOTAL 17. STATUTORY OBLIGATIONS Corporate income tax (Note 27.2) Value-added tax Others TOTAL 18. ACCRUED EXPENSES Ending balance Beginning balance Interest expense Retail shop rental Advertising and promotion Others TOTAL 19. OTHER PAYABLES Ending balance Trade union fee Social and health insurance Dividends payable Payable to related parties Deposits received from transfer of shares Others TOTAL 88 / PNJ / Annual Report 2 12 Beginning balance h o n o r t h e t r u e v a l u e 20. LONG-TERM LOANS Ending balance Beginning balance Loans from banks In which Current portion of long-term loans (Note 15) Non-current portion 864,902,111,223 134,243,356,496 730,658,754,727 Details of the long-term loans from the banks are as follows: Banks Maturity date Purpose Interest Description of Collateral 29 April 2013 To finance working capital 4.2% p.a. The Group’s DAB shares 7 June 2013 To finance working capital 7.0% p.a. Machinery and equipment Dong A Commercial Joint Stock Bank 29 April 2015 To finance working capital 4% p.a. Land use right of l and lot located at 577 Nguyen Kiem Street, Ward 9, Phu Nhuan Dist.; 52A- 52B Nguyen Van Troi Street, Ward 15, Phu Nhuan Dist., and 174 Le Thanh Ton Street, Ben Thanh Ward , Dist. 1, building and structures Land use rights of land lot located at 18-20 Thu Khoa Huan Street, Ben Thanh Ward, Dist. 1 Saigon Thuong Tin Commercial Joint Stock Bank – Sai Gon Branch 29 April 2013 To finance working capital 4.2% p.a. Land use rights of land lot located at 18 20 Thu Khoa Huan Street, Ben Thanh Ward, Dist. 1 Asia Commercial Joint Stock Bank – Main Transaction office Ending balance VND TOTAL Annual Report 2 12 / PNJ / 89 21. OWNERS’ EQUITY 21.1 MOVEMENTS IN OWNERS’ EQUITY Share capital Share premium Treasury Investment and Financial Undistributed shares development fund reserve fund earnings Total For the year ended 31 December 2011: As at 1 January 2011 Net profit for the year Profit appropriation Dividend declared As at 31 December 2011 For the year ended 31 December 2012: As at 1January 2012 Net profit for the year Dividend declared Profit appropriation Transfer to bonus and welfare fund 45,000,000,000 12,085,000,000 133,324,145,351 133,324,145,351 (29,999,216,500 (29,999,216,500) (62,785,000,000) (5,700,000,000) As at 31 December 2012 21.2 CAPITAL TRANSACTIONS WITH OWNERS AND DISTRIBUTION OF DIVIDENDS Current year Contributed capital Beginning balance Increase Ending balance Dividends paid Dividends declared 90 / PNJ / Annual Report 2 12 Previous year h o n o r t h e t r u e v a l u e 21.3 SHARES – ORDINARY SHARES Current year Previous year Number of shares Number of shares Shares authorised to be issued Shares issued and fully paid Ordinary shares Treasury shares Ordinary shares Shares in circulation Ordinary shares 21.4 BASIC EARNINGS PER SHARE The following table shows the income and share data used in the basic earnings per share calculations: Current year Previous year Net profit attributable to ordinary equity holders of the parent Weighted average number of ordinary shares Basic earnings per share (VND/share) There have been no dilutive potential ordinary shares during the year and up to the date of these consolidated financial statements. Annual Report 2 12 / PNJ / 91 22. REVENUE 22.1 REVENUE FROM SALE OF GOODS AND RENDERING OF SERVICES Current year Previous year Current year Previous year Gross revenue Of which: Sale of gold, silver and gemstone Sale of accessories Sale of gasoline and gas cylinders Laboratory Less Sales discount Sales returns Indirect tax Net revenues Of which: Sale of gold, silver and gemstone Sale of accessories Rendering of services Sale of gasoline and gas cylinders 22.2 FINANCE INCOME Dividends earned Gains on disposal of DVC Interest income Foreign exchange gains Others TOTAL 92 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e 23. COST OF GOODS SOLD AND SERVICES RENDERED Current year Previous year Cost of gold, silver and gemstone Cost of gasoline and gas cylinders Cost of accessories Cost of laboratory TOTAL 24. FINANCE EXPENSES Current year Previous year Current year Previous year Cost of gold, silver and gemstone Cost of gasoline and gas cylinders Cost of accessories Cost of laboratory TOTAL 25. OTHER INCOME AND EXPENSES Other income Proceeds from disposal of land lease contract Proceeds from disposal of tangible fixed assets Proceeds from transfer of retail gas distribution system Others Other expenses Net book value of disposed fixed assets Net book value of disposed land lease contract Others NET Annual Report 2 12 / PNJ / 93 26. PRODUCTION AND OPERATING COSTS Current year Previous year Raw materials Labour costs Depreciation and amortization Expenses for external services Others TOTAL 27. CORPORATE INCOME TAX The Group has the obligation to pay corporate income tax ("CIT") at the rate of 25% of taxable profits. The tax returns filed by Group are subject to examination by the tax authorities. As the application of tax laws and regulations is susceptible to varying interpretations, the amounts reported in the consolidated financial statements could change at a later date upon final determination by the tax authorities. 27.1 CIT EXPENSE Current year Previous year Current CIT expense Adjustment for under accrual of tax from prior years TOTAL 27.2 CURRENT CIT The current tax payable is based on taxable profit for the year. The taxable profit of the Group for the year differs from the profit as reported in the consolidated income statement because it excludes items of income or expense that are taxable or deductible in other years and it further excludes items that are not taxable or deductible. The Group’s liability for current tax is calculated using tax rates that have been enacted at balance sheet date. A reconciliation between the profit before tax on the consolidated income statement and taxable profit is presented below: 94 / PNJ / Annual Report 2 12 h o n o r Current year t h e t r u e v a l u e Previous year Profit before tax Adjustments: Non-deductible expenses Change in accrued expense Dividends earned Disposal its subsidiary Reversal provision from associates Share of profits of associates Change in severance allowance Unrealised profit Unrealised foreign exchange gains Others Estimated current taxable profit Estimated current CIT Adjustment for under accrual of tax from prior years CIT payable at beginning of year CIT paid during the year CIT payable at end of year 27.3 DEFERRED CIT The following are the deferred tax assets and liabilities recognized by the Group, and the movements thereon, during the current and prior reporting year. Consolidated balance sheet Ending balance Beginning balance Consolidated income statement Current year Previous year Unrealised profit Severance allowance Accrued expense Unrealised foreign exchange gains Deferred tax assets Net deferred income tax income credit to consolidated income statement Annual Report 2 12 / PNJ / 95 28. TRANSACTIONS WITH RELATED PARTIES Significant transactions with related parties during the year were as follows: Related parties Relationship Nature of transactions Dong A Joint Stock Commercial Bank Related party Dividends Associate Construction service Related party Dividend received Dong A Land Joint Stock Company Que huong Liberty Joint Stock Company Amount Remuneration to members of the Board of Directors and Management: Current year Previous year Salaries and bonus The outstanding balances due from and due to related parties as at 31 December 2012 were as follows: Related parties Relationship Nature of transactions Related party Dividend Related party Service rendering Other receivable Dong A Joint Stock Commercial Bank Trade payable Dong A Land Joint Stock Company Dong A Joint Stock Commercial Bank 96 / PNJ / Annual Report 2 12 Service rendering Receivable (Payable) h o n o r t h e t r u e v a l u e 29. OPERATING LEASE COMMITMENTS The Group leases outlets under operating lease arrangements. Future rental amounts due under such operating leases after 31 December 2012 were as follows: Ending balance Beginning balance Within 1 year From 1 to 5 years Over 5 years TOTAL 30. SEGMENT INFORMATION The primary segment reporting format is determined to be business segments as the Group’s risks and rates of return are affected predominantly by differences in the products and services produced. The operating businesses are organized and managed separately according to the nature of the products and services provided, with each segment representing a strategic business unit that offers different products and serves different markets. The Group is principally engaged in trading gold, silver, jewelry, accessories and gemstone; trading gasoline and gas cylinders; and provision of jewelry inspection service. Transfer prices between business segments are set on an arm’s length basis in a manner similar to transactions with third parties. Segment revenue, segment expense and segment results include transfers between business segments. Those transfers are eliminated in preparation of consolidated financial statements. The Group operates in one geographical segment which is Vietnam. Annual Report 2 12 / PNJ / 97 98 / PNJ / Annual Report 2 12 Total liabilities Segment liabilities Unallocated liabilities Total assets Assets and liabilities Segment assets Unallocated assets Net profit for the year Net profit before CIT CIT expense Finance income Finance expenses Other profit Unallocated expenses Results Segment gross profit Total revenue Sales deduction Revenue Sales to external customers For the year ended 31 December 2012: Gold, silver and gemstone Accessories Gasoline and gas cylinders Laboratory The following tables present revenue and profit and certain assets and liabilities information regarding the Group’s business segment. Elimination Tota NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (continued) 30. SEGMENT INFORMATION Accessories Gasoline and gas cylinders Gemstone inspection services Elimination Total t h e Total liabilities Segment liabilities Unallocated liabilities Total assets Assets and liabilities Segment assets Unallocated assets Net profit for the year Unallocated expenses Finance income Finance expenses Other profit Net profit before CIT CIT expense Results Segment gross profit Total revenue Revenue Sales to external customers Sales deduction For the year ended 31 December 2011: Gold, silver and gemstone h o n o r t r u e v a l u e NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (continued) 30. SEGMENT INFORMATION (continued) Annual Report 2 12 / PNJ / 99 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (continued) 31. FINANCIAL RISK MANAGEMENT OBJECTIVES AND POLICIES The Group’s principal financial liabilities are loans and borrowings, trade and other payables. The main purpose of these financial liabilities is to finance the Group’s operation. The Group has trade and other receivables, cash, cash equivalents and short-term deposits that arise directly from its operations. The Group does not hold or issue any derivative financial instruments The Group is exposed to market risk, credit risk and liquidity risk. Risk management is integral to the whole business of the Group. The Group has a system of controls in place to create an acceptable balance between the cost of risks occurring and the cost of managing the risks. The management continually monitors the Group's risk management process to ensure that an appropriate balance between risk and control is achieved. Management reviews and agrees policies for managing each of these risks which are summarized below. Market risk Market risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in market prices. Market prices comprise four types of risk: interest rate risk, currency risk, commodity price risk and other price risk, such as equity price risk. Financial instruments affected by market risk include loans and borrowings. The sensitivity analyses in the following sections relate to the position as at 31 December 2011 and 31 December 2012. Interest rate risk Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market interest rates. The Group’s exposure to market risk for changes in interest rate relates primarily to the Group’s long-term debt obligations with floating interest rates. The Group manages interest rate risk by looking at the competitive structure of the market to obtain rates which are favourable for its purposes within its risk management limits. Interest rate sensitivity The following table demonstrates the sensitivity to a reasonably possible change in interest rates on that portion of loans and borrowings. With all other variables held constant, the Group’s profit before tax is affected through the impact on floating rate borrowings as follows: 100 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (continued) Increase/decrease in basis points Effect on profit before tax For the year ended 31 December 2012 Gold Gold For the year ended 31 December 2011 VND USD Gold VND USD Gold Foreign currency risk Foreign currency risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in foreign exchange rates and gold rate. The Group’s exposure to the risk of changes in foreign exchange rates relates primarily to the Group’s operating activities. Foreign currency sensitivity The following table demonstrates the sensitivity to a reasonably possible change in the US$ and gold exchange rates with all other variables held constant, of the Group’s profit before tax (due to changes in the fair value of monetary assets and liabilities). Change in USD rate Change in gold rate Effect on profit before tax For the year ended 31 December 2012 For the year ended 31 December 2011 Annual Report 2 12 / PNJ / 101 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (continued) The Group’s exposure to foreign currency changes for all other currencies is not material. Equity price risk The Group’s listed and unlisted equity securities are susceptible to market price risk arising from uncertainty about future values of the investment securities. The Group manages equity price risk by placing a limit on equity investments. The Group’s Board of Directors reviews and approves all equity investment decisions. At the reporting date, the exposure to listed and unlisted equity securities at fair value was VND 459,811,208,567 (31 December 2011: VND 430,477,435,045). A decrease of 5% in the value of the listed and unlisted securities could have an impact of approximately VND 22,990,560,428 (31 December 2011: VND 21,523,871,752) on the Group’s profit before tax, depending on whether or not the decline is significant or prolonged. An increase of 5% in the value of the listed and unlisted securities would increase Group’s profit before tax by VND 21,523,871,752 (31 December 2011: VND 21,523,871,752). Commodity price risk The Group exposes to commodity price risk in relation to purchase of certain commodities. The Group manages its commodity price risk by keeping close watch on relevant information and situation of commodity market in order to properly manage timing of purchases, production plans and inventories level. The Group does not employ any derivative financial instruments to hedge its commodity price risk Credit risk Credit risk is the risk that counterparty will not meet its obligations under a financial instrument or customer contract, leading to a financial loss. The Group is exposed to credit risk from its operating activities (primarily for trade receivables) and from its financing activities, including deposits with banks, foreign exchange transactions and other financial instruments. Trade receivables Customer credit risk is managed by the Group based on its established policy, procedures and control relating to customer credit risk management. The Group’s exposure to credit risk in relation with receivables is mainly influenced by the individual characteristics of each customer. Most of the Group’s sales are cash sale which are not exposured to the credit risk. Outstanding customer receivables are regularly monitored, for trade receivables from foreign customers, the Group’s recoverability is guaranteed by a third bank. The requirement for impairment is analyzed at each reporting date on an individual basis for major clients. In view of the aforementioned and the fact that the Group’s trade receivables relate to a large number of diversified customers, there is no significant concentration of credit risk. Bank deposits The Group's bank balances are mainly maintained with well-known banks in Vietnam. Credit risk from balances with banks is managed in accordance with the Group’s policy. The Group’s maximum exposure to 102 / PNJ / Annual Report 2 12 h o n o r t h e t r u e v a l u e NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (continued) credit risk for the components of the consolidated balance sheet at each reporting dates are the carrying amounts as illustrated in Note 4. The Group evaluates the concentration of credit risk in respect to bank deposit as low. Liquidity risk The liquidity risk is the risk that the Group will encounter difficulty in meeting financial obligation due to shortage of funds. The Group’s exposure to liquidity risk arises primarily from mismatches of maturities of financial assets and liabilities. The Group monitors its liquidity risk by maintain a level of cash and bank loans deemed adequate by management to finance the Group’s operations and to mitigate the effects of fluctuations in cash flows. The table below summarizes the maturity profile of the Group’s financial liabilities based on contractual undiscounted payments: Less than 1 year From 2 to 5 years TotaL 31 December 2012 Loans Trade payables Other payables and accrued expenses TOTAL 31 December 2011 Loans Trade payables Other payables and accrued expenses TOTAL Collateral The Group has pledged its fixed assets with the value of VND 182,820,156,215, and the Group’s DAB shares amounting to VND 330,000,000,000 in order to fulfil the collateral requirements for the loans obtained from commercial banks (Notes 15 and 20). The Group did not hold any collateral at 31 December 2012 and 31 December 2011. Annual Report 2 12 / PNJ / 103 104 / PNJ / Annual Report 2 12 TOTAL Financial assets Other long-term investments Short-term deposit Trade receivables Other receivables Cash and cash equivalents Cost Ending balance Provision Carrying amount Cost Beginning balance Provision Ending balance Beginning balance Fair value NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (continued) 32. FINANCIAL ASSETS AND FINANCIAL LIABILITIES h o n o r t h e t r u e v a l u e NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (continued) 32. FINANCIAL ASSETS AND FINANCIAL LIABILITIES The fair value of the financial assets and liabilities are included at the amount at which the instrument could be exchanged in a current transaction between willing parties, other than in a forced or liquidation sale. The following method and assumption were used to estimate the fair values: - Cash, cash in bank, cash equivalents and short-term deposits, trade and other receivables, trade and other payables and other current liabilities approximate their carrying amounts largely due to the short-term maturities of these instruments. - The fair value of loans from banks is estimated by discounting future cash flows using rates currently available for debts for debt on similar terms, credit risk and remaining maturities. As at 31 December 2012, the carrying amounts of such borrowings, are not materially different from their calculated fair values. 33. EVENTS AFTER THE BALANCE SHEET DATE There have been no significant events occurring after the balance sheet date which would require adjustments or disclosures to be made in the consolidated financial statements. Duong Quang Hai Preparer Dang Thi Lai Chief Accountant Cao Thi Ngoc Dung General Director 25 March 2013 Annual Report 2 12 / PNJ / 105
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