Head of Major Gifts & Special Events Appointment Brief | March 2015 Introduction From the Executive Director Marketing, Fundraising and Public Affairs Dear Candidate, This is an exciting time at Marie Curie. We have been providing hands on nursing care and support to people with a terminal illness for over 60 years. Last year, we cared for over 40,000 people and provided support to them and their families. But we are facing a big challenge. Our ageing population means more people will be living with a terminal illness, whether that’s cancer or any terminal illness. Over the next 20 years the number of people dying is expected to rise by 17%. And even now 7 out of 10 people are not getting the care they need. We don’t think that’s good enough. So we need to do more. Our new strategy sets out how we will reach more people and provides an inspiring vision for how we can support more people with end of life care needs who could benefit from our expertise. We are launching an information and advice service to support everyone affected by a terminal illness and will grow that service over the next 5 years. We want to expand our helper service so it is available nationwide. We want to increase our support for bereaved people. And we will increase the number of people we care for at home and in our 9 hospices. In addition we will double our investment in research. Our Major Gifts Team at Marie Curie will play a major part in helping us achieve our ambitious strategic goals, both in funding our core service, but importantly in supporting the expansion of our services. The major gifts team has been established for seven years and is well developed and successful at generating major gifts at the highest level. The Head of Major Gifts and Special Events manages a team of 22, which includes our special events and patron activity. Marie Curie | March 2015 We have a fantastic portfolio of very high profile events to help cultivate our supporters. This is a close team who work shoulder to shoulder to support each other to achieve success. We have a wide network of very engaged and influential senior volunteers who actively support our efforts in all our regions and Development Boards who support our hospice fundraising. Each month we receive five and six figure gifts, and in the last four years we have secured a number of gifts in excess of £1m to fund the charity’s work. I recently joined Marie Curie as Executive Director, Marketing, Fundraising and Public Affairs. I was inspired by the ambition of the new strategy and the vision of what we can achieve. I believe the strategy provides the platform to make a further step change in our major gifts and special events fundraising. There is a great deal to work with already, but there are also many opportunities that arise from developing this area in such a wellestablished and well-networked charity, where the need to do more for terminally ill people and their families is so strong. Our cause really is the ultimate inspiration. Knowing that your hard work is caring for people at life’s most difficult time or, as one family member described it to us, “when the nurses arrived I was broken and exhausted and it felt like someone was finally putting their arms around me.” I hope you will join us. Jude Bridge Executive Director Marketing, Fundraising and Public Affairs 2 About Marie Curie Cancer Care Providing care for people living with a terminal illness Marie Curie Cancer Care is a UK charity dedicated to the care of people with terminal illnesses. Given the choice, most of us would want to die at home, surrounded by the people we cherish. Marie Curie Cancer Care makes this possible. Marie Curie Nurses Marie Curie Cancer Care’s nine hospices provide free specialist care for those with serious illnesses, and emotional support for their families, giving them the best possible quality of life. There are Marie Curie Hospices in Belfast, Bradford, Edinburgh, Glasgow, Hampstead (London), Liverpool, Newcastle, Cardiff and the Vale (Penarth) and the West Midlands (Solihull). Marie Curie | March 2015 Research Marie Curie Cancer Care is a leader in research into the best ways of caring for people with terminal illnesses, and how care could be improved in future. We have our own research teams and we fund external research programmes. Campaigning for patients Marie Curie Cancer Care campaigns on behalf of people with a terminal illness and their families across the UK. We work with parliamentarians, policymakers, the NHS and other charities to improve the quality of services for patients, families and carers. Our funding All our services are free to patients and their families, thanks to the generous support of the public. We fund our nursing services and hospices in 50/50 partnership with the NHS. 3 About Marie Curie Cancer Care Providing care for people living with a terminal illness Putting patients and families first Our vision is that everyone with a terminal illness, whether that’s cancer or any other illness will have the high quality care and support they need at the end of their life in the place of their choice. We will increase our bereavement support and increase our nursing care in the home. Supporting these services, further investment into research will allow us to provide the best possible end of life care and improve care in the home. Our strategic plan The Major Gift and Special Event Team Building on Marie Curie Cancer Care’s strategic plan for 2011-14, ‘We Put Patients and Families First’, we recently released our fresh strategy. This strategy responds to the challenge of people living longer and developing multiple conditions. The focus of this strategy is on providing more care for more people living with a terminal illness, whether that’s cancer or any other illness, and on supporting families and carers. In order to achieve our objectives we are providing new services. Information and advice will be available by phone and via the internet, connecting expert practical and medical advice to those who desperately need it seven days a week. Marie Curie | March 2015 The Major Gift and Special Events team is a high performing, supportive team. Working closely with colleagues across the charity, the team have access to the charity’s networks and work across all aspects of our services, connecting our work with potential funders. We also have a programme of fantastic events that the team cultivate for their portfolios of donors. The team is well supported by an excellent Prospect Research team and a Development Manager who works to help gather information and build a strong case for support. Our Senior Major Gift Managers lead on various strategic projects as well as managing a portfolio of 80 - 100 donors and prospects. 4 Prospect Research Manager Major Gifts Manager Major Gifts Executive Patron Development Manager Senior Major Gifts Manager (Hospices) Marie Curie | March 2015 Major Gifts Executive Major Gifts Executive Senior Major Gifts Manager (Nursing) Prospect Research Executive Major Gifts Manager Major Gifts Administrator Regional Major Gifts Manager (North) Major Gifts Development Manager Regional Major Gifts Manager (Scotland) Senior Major Gifts Manager (Regional) Head of Major Gifts & Special Events Special Events Fundraiser Special Events & Celebrity Manager Special Events Fundraiser Special Events Assistant Special Events Fundraiser Special Events Assistant Project Manager Organogram 5 Job Description Job Title: Head of Major Gifts & Special Events Direct Reporting Line: Executive Director Marketing, Fundraising & Public Affairs Responsible For: The Major Gifts and Special Events team (22 staff) Location: Vauxhall, London Key contacts Internal Executive Board, Heads of Fundraising and Communications Depts. (Corporate, Regional, Individual Giving, Innovation, Operations, PR, Design, Digital) all Heads of Community FR, Caring Services Management Team, members of the Council of Trustees. External HNW and influential individuals, leading UK Trusts & Foundations, MC Patrons, MC Development Boards, SE Committees. Job Summary This exceptional opportunity oversees Marie Curie’s Major Gift, Special & Corporate Events, and our Leadership Network activity. Our Leadership Network is an umbrella term used to describe the support we receive from a network of over 300 senior volunteers who contribute to the charity’s fundraising activity. The post holder will develop and drive our strategy which currently delivers £8m and is expected to significantly grow that to at least £10m by 2019 through developing a new income stream of transformational gifts, which will enable Marie Curie to achieve it’s strategic ambitions. It will also be achieved through the development of our special events programme and through the exceptional line management and leadership of a team of 22. The Head of Major Gifts and Special Events will contribute to our fundraising and organisational strategy as a member of the Senior Management team at one of the most important growth periods in our history. Marie Curie | March 2015 6 Key Responsibilities 1. Leading and Managing the Team • Maintain a clear strategic direction for the MG&SE fundraising team with guidance and support to deliver the team strategy and annual plans. • Oversee the development of key aspects of the MG&SE team strategy. This will include advising on best practise, encouraging creative solutions to donor prospecting and new idea generation, developing the fundraising case for support, overseeing the prospect research strategy, recruiting and managing volunteer relationships, and leading by example in the generation of major gifts at the highest level. • Oversee the major gift portfolios of 9 Major Gift Managers and Executives to build relationships and make asks to major donor and trust funders. • Build a best-in-class portfolio of high profile ticketed special events reaching existing and new audiences. • Develop our prospect research strategy to ensure a strong pipeline of prospects for all facets of the charity’s work is being delivered to support growth in major gifts. • Grow and strengthen the involvement and contribution of the Leadership Network through the delivery of a strategy in this area. • Keep up to date and share current thinking on developments in philanthropy/major gift and special event fundraising to ensure that the team maintain a leadership role within the sector. • Develop compelling new project cases that express the urgency and ambition of the vision of the charity. • Lead and develop the skills of the MG&SE team through regular training, work shadowing, mentoring and coaching. • Develop the annual MG&SE fundraising plans in line with the overall fundraising and charity’s strategic planning process. 2. Deliver the MG&SE Team Strategy and Budget • Set, monitor and deliver annual MG&SEs fundraising budgets achieving or exceeding targets and providing the appropriate level of reporting. • Develop, deliver and monitor Marie Curie’s MG&SE’s fundraising strategy by identifying opportunities to grow income across the following key areas: • Philanthropic donations from individuals (£10K+) • Philanthropic donations from trusts and foundations (£10k+) • Income from statutory and lottery funding sources • Ticketed special events • Beneficiary events • Corporate events • Management of senior volunteers • Research, identify, plan and secure new long term major donor supporters and significant gifts (£1m+) for Marie Curie. Marie Curie | March 2015 • Lead on development of effective systems for relationship management within Marie Curie systems. 3. Developing and Managing Key Relationships • Work closely with the leadership (CEO’s and Trustees) of the organisation and key volunteers within the Leadership Network to maximise their involvement and contribution to MG&SE activity. • Ensure that detailed solicitation plans are in place for each relationship with a £25k+ potential or actual value. • Ensure that MG&SE supporters receive outstanding stewardship and feel on the ‘inside-track’ of the charity’s developments. • Develop excellent internal working relationships including Heads of Regional Fundraising, the Individual Giving team and Caring services to involve and generate support for the MG&SE strategy; be diplomatic, persuasive and credible at all times. 7 Key Responsibilities 4. Special & Corporate Events • Develop a new exciting flagship event (£500k+) that will build on our portfolio and attract new audiences. • Continually develop and innovate existing events in order to grow income, attendance and provide unique experiences. • Ensure exceptional event management and experiences for our supporters attending events. • Oversee a research initiative and drive approaches to ensure that Marie Curie is considered for event beneficiary opportunities. • Work closely with other fundraising teams to ensure event attendee supporter journey is maximised. 5. Statutory & Lottery • Work with Head of Statutory & Lottery to grow income in line with the team strategy. • Support the Head of Statutory & Lottery to work with Caring Services and Volunteering teams to identify and shape transformational and pilot projects within the charity that will be attractive to this audience. • Work closely with the Policy teams to ensure that we connect to appropriate government sources and networks. 6. Promote Outstanding Team work • Demonstrate exemplary teamwork: ‘one charity’, sharing experience and knowledge with others and offering support within and across teams to support the solicitation of major gifts and the development of new SE concepts, utilising the charity’s extensive networks. Marie Curie | March 2015 • Exploit all opportunities for MG&SE networks to add value to all other areas of the charity’s fundraising activity. • Support the development of a culture within Marie Curie that is increasingly engaged with MG&SE fundraising by involving colleagues throughout the organisation, senior volunteers and staff in aspects of the teams work. 7. Other • Capture, manage and share data appropriately and in line with Marie Curie’s CARE database and other data sources. • Ensure all activities comply with the Marie Curie ethical policy and Fundraising Standards Board and are legal. • Represent Marie Curie positively at all times, reflecting our organisational values. 8. General • The post will require extensive travel across the U.K and the ability to drive a car is considered essential. • Marie Curie Cancer Care operates a ‘No Smoking’ policy which must be adhered to at all times. • All employees should be aware of their responsibilities towards Health and Safety and to adhere to all fire regulations. • This job description is not exhaustive and merely acts as a guide to the duties to be performed. This job description may be amended at any time to meet the changing requirements of the charity after discussions with the post holder. 8 Person Specification 1. Skills and Abilities Desirable Essential • Experience of managing large, high profile ticketed fundraising events • Extensive experience in major gift fundraising with proven track record of securing six and seven figure gifts • Extensive experience of prospecting and developing high value relationships • Proven track record of developing new business activity (funding partners, event concepts, and sponsorship) and income growth within a fundraising environment • Experience of leading, developing and managing a team, including performance appraisal and training • Significant experience of managing and delivering an annual budget of £5m+ • Excellent budgeting skills with the ability to forecast accurately • Significant experience of working as part of a senior management team or senior leadership team, working closely with senior individuals in a professional capacity with Directors, CEO, Chairman, Patrons and Trustees • Strong, clear and succinct oral and written communication skills with the capability to tailor a message • Excellent interpersonal skills and ability to work well and inspire a team • Experience of statutory and lottery fundraising and bid writing 2. Knowledge Essential • Excellent knowledge of the UK philanthropic scene. • Significant experience of devising, implementing and delivering strategy in a fundraising/marketing environment/team • Knowledge of different forms of event activity; sponsorship, auctions, pledges, raffles • Knowledge of fundraising trends within the sector, major donor motivations and trends in family and institutional foundation fundraising • Knowledge of statutory fundraising sources Desirable • Significant experience of devising, implementing and delivering a strategy for major gift and/or special event fundraising with the ability to establish priorities and set objectives, demonstrated by previous experience • Knowledge of marketing from an integrated and brand perspective • Excellent presentation skills and ability to react and manage short lead in times 3. Qualifications/ Education/ Training • Excellent organisational and time management skills with a professional and methodical approach • 5 GCSE’s (C or above) or equivalent, including English and Maths or Demonstrable literacy and numeracy • Excellent IT skills and strong ability to manage corporate databases, Word, Excel & PowerPoint Desirable • Diplomacy in difficult situations and ability to inspire trust in others by treating all individuals in a fair and consistent manner • Highly motivated and target orientated • Creative and enthusiastic, with the ability to inspire and motivate others, both internally and externally Essential • Educated to A Level standard or equivalent • Undergraduate degree 4. Other Requirements Essential • Solid fundraising experience with a track record of successful new income development • Willingness to travel and work occasional unsocial hours Marie Curie | March 2015 9 Benefits 1. Annual leave entitlement of 25 days per year, plus bank holidays 2. Season Ticket Loan 3. Bike Loan 4. Season Ticket Loan Bike Loan Marie Curie | March 2015 5. Group Personal Pension Plan available to new employees. To join you are required to contribute a minimum of 5% from your pensionable salary and Marie Curie will contribute 7.5% 10 How to Apply To apply for this position, please upload a comprehensive CV and a supporting statement of no more than two pages of A4 on our website. Please ensure that your application fully addresses the appointment criteria in the person specification. Timetable You should give the names, positions, organisations and telephone contact numbers of two referees, one of whom should be your current/most recent employer. References will only be taken once your express permission has been granted. This dates may be subject to change and applicants will be advised in advance should this happen. We ask that you complete the equal opportunities information online when you submit your application via our website. The information collected will be treated as confidential, used for statistical purposes only, and will not be treated as part of your application. We would also be grateful if you could let us know if you will require any special provision as a result of any disability should you be called for interview. Finally please ensure that you have included mobile, work and home telephone numbers. Applications should be made via the Prospectus website at: www.prospect-us.co.uk/executive/job/ Closing date: Friday 10th April Initial interviews with Prospectus: 17th-24th April Final Panel Interviews: w/c 4th May Recruitment Process Should you decide to make a formal application, you will receive feedback within seven working days of the closing date. Shortlisted candidates may be required to undertake an additional assessment prior to the final interview. The successful appointment is subject to a satisfactory criminal records disclosure and written references. Queries If you have any queries on any aspect of the appointment process, need additional information or wish to have an informal discussion, please contact Linda Griffiths or Christina Tzovaras on 020 7691 1920 or via email at [email protected] or christina.tzovaras@ prospect-us.co.uk HQ00155719 Applications can also be posted to: Sarah Hill, Prospectus, 20-22 Stukeley Street, London WC2B 5LR Marie Curie | March 2015 11 Prospectus, 20-22 Stukeley Street, London, WC2B 5LR Produced by the Prospectus Advertising & design team www.prospect-us.co.uk
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