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A Professional Development Conference for Library Staff
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Our mission is to provide professional opportunities for
library staff to grow, learn, and connect with new ideas.
May 8, 2015
8:00 AM – 3:30 PM
Donald E. Stephens
Convention Center
5555 North River Road
Rosemont, IL 60018
Reaching Forward is made possible by the generous support of our sponsors:
After the conference, get the latest Reaching Forward information
by connecting with us on Facebook or www.reachingforward.net
Follow Reaching Forward on Facebook!
Save the Date! Please join us for next year’s
Reaching Forward Conference on May 6, 2016.
2015 Committee
NAME
LIBRARY
Betsy Adamowski
Jorge Arroyo
Sangeeta Bhargava
Joe Collier
Denise Considine
Trixie Dantis
Veronica Defazio
Carol Dolin
Maureen Dunne
Cindy Fuerst
MaryBeth Fuller
Diane Gioe
Jane Jenkins
Patrice Johnson
Sara Kaplan
Vicki Kirksey
Heidi Knuth
Mark Kregg
Kandice Krettler
Debra Nelson
Carla Nolidis
Tobi Oberman
Paula Pavelski
Melinda Provost
Tom Rich
Roberta Richter
Cynthia Robinson
Barbara Rys
Sally Schuster
Sally Decker Smith
Zach Terrill
Patricia Tunstall
Janet Wigodner
Naomi Wolfson
Denise Zielinski
Wheaton Public Library
Chicago Public Library
Schaumburg Township District Library
Mount Prospect Public Library
Poplar Creek Public Library District
Arlington Heights Memorial Library
Plainfield Public Library District
Zion-Benton Public Library
Prospect Heights Public Library
Vernon Area Public Library District
Bartlett Public Library District
Poplar Creek Public Library District
Oak Lawn Public Library
Talking Book Center, Chicago Public Library
Deerfield Public Library
Indian Trails Public Library District
Bloomingdale Public Library
Fountaindale Public Library District
Villa Park Public Library
Elk Grove Village Public Library
Naperville Public Library
Skokie Public Library
Zion-Benton Public Library
Chicago Ridge Public Library
Independent Consultant
LaGrange Park Public Library
Illinois Library Association
Retired
Retired
Independent Consultant
McHenry Public Library District
Indian Trails Public Library District
Waukegan Public Library
Lisle Library District
Joliet Public Library
Schedule
8:00 – 8:30 AM
Continental Breakfast and Exhibits
8:45 – 9:00 AM
Welcome
9:15 – 10:15 AM
Breakout Session 1
10:30 – 11:30 AM
Breakout Session 2
11:45 AM – 1:00 PM
Congratulations to our
2015 Award Winners
Brian Valesh
The Oberman-Rich Award
Luncheon and Awards
1:15 – 2:15 PM
Breakout Session 3
2:30 – 3:30 PM
Breakout Session 4
Alea Perez
The Robert P. Doyle Award
Performers’ Showcase [Room 32–33]
Each program session will feature
a unique lineup of performers.
9:15 – 10:15 AM
Youth Performers’ Showcase
Bubble Wonders
Getting Excited About Science
Cowboy Randy Erwin
Super Stolie
10:30 – 11:30 AM
Adult Performers’ Showcase
Histories for Kids
Kristine Marie Miller
Ron & Sandie
The Travel Imaginator
1:15 – 2:15 PM
Youth Performers’ Showcase
The Great Scott
Jeanie B! Music
Juggling Funny Stories!
Laura Doherty Music
2:30 – 3:30 PM
Adult Performers’ Showcase
William Pack, Sleight of Hand
& The Fine Art of Lying
Lauren Pelon Musique
Company
TS Rhodes, Professional Pirate
Linda Marie Smith Music
Thank you
sponsors:
Please visit the exhibits throughout the day.
Bags & Lanyards
Pens & Post-it Notes
1
9:15 AM – 3:30 PM
Management Skills for the 21st Century
[Room 28–29]
Want to learn how to get the best out of your people,
real time, all the time? Together we’ll address the
what-ifs, the how’d that happened, and the why-me’s
of daily life in management/supervision/leadership. This
entertaining and interactive program will explore the
concepts of accountability, communication, motivation,
and influence. These powerful tools play a vital role in
successfully engaging today’s workforce. You will leave
enthused and energized with practical tools to begin
your staff resurgence.
Speakers: Gail Johnson and Pam Parr, Face to Face
Communications and Training
Preregistration is required for this day long session.
9:15 – 10:15 AM
Technology Trends and Innovation [Room 21]
The world around us is changing faster than ever. Hear
about new trends in consumer technology as well as the
latest in how access to new technology is changing the world
around us.
Speaker: Monica Harris, Schaumburg Township
District Library
Track: Technology
Kickstarting the Connection Between Security and
Customer Service [Room 22]
In order to deliver excellent customer service and an
outstanding patron experience, safety must come first.
Without a safe environment your service fails. How do you
connect security with customer service? Join us for creative
solutions to cultivating the best customer experience while
improving your security throughout your organization. With
tools from local and national law enforcement agencies, you
will learn to maximize safety for your customers and your
staff. Whether you’re a small or large library, this program
will reward you with a more secure environment so you can
get on to delivering the services that support your mission.
Speakers: Jeremy Andrykowski and Mike Klean,
Arlington Heights Memorial Library
Tracks: Customer Service | Management
2
Outcome Based Planning [Room 23]
You have a terrific program idea – so what? What difference
will it make to the people who participate or to your
community? You can be an advocate for your library if
you can show that your program contributes to economic
development, literacy, health, workforce development, or
other broad community goals. Learn how to measure not
just library activity, but the outcomes of library programs
from the participants’ perspective. Become more userfocused and acquire skills that will help you tell the library’s
story effectively.
Speaker: Carolyn Anthony, Skokie Public Library
Tracks: Management | Programming
Help Wanted! Assisting Job Seekers [Room 24]
Even as our economy continues to improve, many job
seekers return to the library every day searching for jobs and
polishing their resumes. How far should we go when helping
a patron with a resume? What are the best ways to manage
our time when working one-on-one? We will share our
favorite databases, websites, and other resources and our best
practices and tips for helping these patrons including how
to implement them at your library. We will have time at the
end of the program for sharing of ideas.
Speakers: Verna Austen and Mary Frank,
Berwyn Public Library
Tracks: Customer Service | Professional Development
Understanding Social Security: A Look at the Bigger
Picture [Room 25]
Are you or someone you know ready to begin receiving
Social Security? If you are going to collect Social Security
benefits in the next 10 years you should attend this
educational session. In this session, you will learn:
• The benefits of taking Social Security
• When to take benefits – sooner or later?
• Working while getting benefits – how are the benefits
impacted?
• Taxation and Social Security
• Spousal Benefits
Join James Flanagan of Bentron Financial Group, Inc. for a
lively and informative discussion about the Social Security
system. Learn what you need to know to maximize the
benefits you have earned!
Speaker: James Flanagan, Bentron Financial Group, Inc.
Tracks: Human Resources | Professional Development
Please visit the exhibits throughout
the day.
Programming for 20s and 30s [Room 26]
Learn the ins and outs of programming for 20s and 30s,
from identifying your target demographic, forming a
mission statement, and developing a program strategy, to
marketing and measuring outcomes. Learn how to reach this
demographic where they are, with concrete ideas for online
communication and off-site programs. Get ideas for fun,
budget-friendly programs that actively engage your patrons
and build a loyal following.
Designing Badges for Libraries [Room 34]
Your patrons learn all sorts of amazing things at your library,
and it’s up to you to make sure that learning is recognized
and rewarded. In this session, we will take a page from oldfashioned scouting and learn how to develop badge systems
that can reveal learning going on at your institutions. We
will also look at how to take those badges online to increase
engagement and participation.
Speakers: Emily Vinci, Katie LaMantia, and Kate Niehoff,
Schaumburg Township District Library
Track: Marketing
Track: Programming
The Five-Generational Workplace: The Whole Is Greater
than the Sum of Its Parts [Room 27]
This session will explore the dynamics now engaged
in libraries with five generations of employees, and the
demands those dynamics put on every generation. It will
also discuss tactics and tools that can be employed to move
towards successfully integrating the skills, talents and
knowledge of each generation.
Speaker: Kelly Krieg-Sigman, La Crosse Public Library
Tracks: Management | Training
The Prism Factor: Do You See What I See?
[Room 30–31]
Effective leadership involves looking at things from all
angles. Like an optical illusion, the image can change with a
shift in perspective. This fast-paced workshop is designed for
the executive directors and senior level managers who desire
a booster shot in their management techniques.
Speaker: Laurie Guest, Solutions Are Brewing
Tracks: Human Resources | Management
Program sponsored by:
Youth Performers’ Showcase [Room 32–33]
This Performers’ Showcase will feature the following acts:
• Bubble Wonders
• Getting Excited About Science
• Cowboy Randy Erwin
• Super Stolie
Performers: Geoff Akins, Bubble Wonders; Steve Belliveau,
Getting Excited About Science; Randy Erwin
Skalicky, Cowboy Randy Erwin; Rebecca
Stoelinga, Super Stolie
Tracks: Programming | Youth and Young Adult Services
Speaker: Shauna Masura, Skokie Public Library
10:30 – 11:30 AM
Mindfulness [Room 21]
In the rush to accomplish multiple tasks, respond to job
and life pressures and plan ahead for things like what is for
dinner, we often lose connection with the present moment.
We are not attentive to what we are currently doing or what
we are feeling. Then something happens, big or small, and
we react from a place of stress. In this session we will learn
different techniques to bring the smile and calm back to our
day. Mindfulness can improve each area of our lives.
Speaker: Jill Powers, All Things In Motion
Track: Wellness
Program sponsored by:
STEAM: Adding Science to Young Adult Programming
[Room 22]
STEAM stands for science, technology, engineering, art,
and math. It’s a huge new initiative in schools and popular
new trend in library programming. In this presentation
participants will learn about practical, easy, and cheap ways
to integrate STEAM into traditional library services as well
as bigger program ideas.
Speaker: Jessi Schulte, Skokie Public Library
Tracks: Programming | Youth and Young Adult Services
Just Enough to Be Dangerous [Room 23]
Come learn the very, very basics of making a video,
producing an audio recording, taking decent photos, and
graphic design. After this talk you will not be an expert on
these topics but you will know enough to be dangerous!
Speakers: Mikael Jacobsen and Erika Kallman,
Skokie Public Library
Tracks: Technology | Training
3
What Really Works When It Comes to De-escalating
Anxious, Hostile, or Challenging Behavior? [Room 24]
Most individuals with mental illnesses are not dangerous,
but how you respond to the behavior is often the key to
defusing it. This informative workshop will demystify these
medical conditions and reduce the stigma of those afflicted.
Come and listen to a schizophrenia re-enactment of
“hearing voices.” Strategies taught in the workshop will
provide staff with a framework for decision making and
problem solving to prevent, de-escalate, and safely respond
to disruptive or assaultive behavior.
Communications/Information Overload – or, My Brain
Is Fried [Room 27]
No doubt about it, this is a real occupational hazard for
library employees. Just how can we sort through all the
information and data coming to us without melting down?
This session will offer some ideas and tips that have been
employed by a veteran library administrator to prevent her
brain from sizzling!
Speaker: Pat Doyle, VisionforChange.net
Thrown in the Deep End: A First-Time Manager’s
Success Guide [Room 30–31]
Many people find themselves in a supervisory position
without a lot of warning or training. This session provides
insight into the top five skills that can provide the life
preserver you need to thrive in a leadership position.
Tracks: Customer Service | Training
Program sponsored by:
Speaker: Kelly Krieg-Sigman, La Crosse Public Library
Tracks: Training | Wellness
Speaker: Laurie Guest, Solutions Are Brewing
Hola! Czesc! Hello! Connecting Families through
Bilingual Programs [Room 25]
Do you hear “Hola” or “Czesc” daily in your library? Use
exciting programs to create a community of multilingual
library users. A panel of children’s librarians will help you
plan Spanish programs and other bilingual programs at
your library. The panelists will share resources and ideas to
create imaginative bilingual storytimes and family programs
that attract Spanish speaking families and English speaking
families who want to learn more about other languages and
cultures. If you don’t have staff who speak other languages,
panelists can also help you connect the whole community by
using volunteers to assist with bilingual programs.
Speakers: Mary Adamowski, Orland Park Public Library;
Marissa Garcia, Berwyn Public Library; Inma
Leonard, Homewood Public Library; and Kelly
Von Zee, Addison Public Library
Tracks: Programming | Youth and Young Adult Services
The Game Is Afoot [Room 26]
Join us as we delve into the mind and observation skills
of Arthur Conan Doyle’s magnificent fictional character
Sherlock Holmes. We will use our study of Sherlock and
his methods to develop our own skills in deductive and
inductive reasoning! So the game is afoot and in the end it
will be elementary, my dear librarians!!!!
Speakers: Ronald Oberman, Old Orchard Junior High, and
Thomas O’Brien, McCracken Middle School
Tracks: Programming | Readers Advisory | Youth and
Young Adult Services
4
Track: Management
Program sponsored by:
Adult Performers’ Showcase [Room 32–33]
This Performers’ Showcase will feature the following acts:
• Histories for Kids
• Kristine Marie Miller
• Ron & Sandie
• The Travel Imaginator
Performers: Terry and Laura Lynch, HFK Presents;
Kristine Marie Miller; Ron & Sandie; and
Richard Klein, The Travel Imaginator
Track: Programming
Soon to Be Famous Illinois Author Project: From Start
to Finish and What We Learned [Room 34]
In 2013, eight wild and crazy librarians/marketers decided to
find and promote a self-published book by an Illinois author
to demonstrate the power of libraries to influence readers.
They launched a statewide project that yielded 103 entries in
just three months. Seventy-one libraries participated, twentythree judges waded through the books, and the winner was
announced during National Library Month in April 2014.
Learn about the original project, the second year, and our
ongoing efforts.
Speakers: Donna Fletcher, Donna E. Fletcher Consulting,
Inc.; Denise Raleigh, Gail Borden Public Library
District; Julie Stam, Eisenhower Public Library
District; Lucy Tarabour, Clarendon Hills Public
Library; and Sue Wilsey, Helen Plum Memorial
Library
Tracks: Programming | Readers Advisory
1:15 – 2:15 PM
Ask Jill [Room 21]
This hour is for you. Bring your health, exercise, work
area, nutrition, and other questions. You will get answers!
Past questions have included: How do I shelve books and
avoid my knee pain? How do we share the same computer
without everyone’s neck feeling like a pretzel? Do I need to
take a multivitamin? Feel free to bring pictures of your work
dilemma!
Speaker: Jill Powers, All Things In Motion
Track: Wellness
Married Messages Produce Great Honeymoons
[Room 22]
When the library partners with other community
organizations, this “marriage” can produce sensational
offspring like strengthening relationships, activating
multiple marketing channels, creating new library users, and
stretching budgets as well as enhancing the community.
Speakers: Denise Raleigh, Gail Borden Public Library
District; Betsy Adamowski, Wheaton Public
Library; Deborah Preiser, Oak Park Public
Library
Track: Marketing
How to Talk Technology to Patrons [Room 23]
With many libraries still seen as the holy houses of
knowledge and library staff as the gatekeepers or more
harshly, the guarded, ivory-tower sitting, stone-faced, onefinger-constantly-to-the-mouth shooshers, it is imperative
that we reach our patrons on a more personal level. After
all, our patrons need to be able to confide in us and feel
comfortable being embarrassed about their technology
needs. Nobody enjoys asking for help. This session will
outline some easy steps you can follow to get your patrons
to listen and feel comfortable asking for help.
Speaker: Jason Pinshower, Fox River Valley Public
Library District
Track: Technology
Program sponsored by:
How Are Things Stacking Up? [Room 24]
Calling all shelving supervisors! Come and meet your
counterparts from other libraries in a friendly and welcoming
atmosphere. This will be a great opportunity to talk about
any job-related problems that you may be having. Get advice
from your peers and exchange tips and ideas about how to
best manage your shelving staff. Sharing your experiences
with people who understand the challenges you face is a
great way to begin to find solutions. This down
to earth discussion will be moderated by the author of
“Hiring, Training, and Supervising Library Shelvers.”
Speaker: Patricia Tunstall, Indian Trails Public
Library District
Track: Training
Aggressively Passive Teen Programing [Room 25]
Do you feel like you need a clone? Or two? Or two
thousand? Do you have more work to do before 10 a.m.
than most people have to deal with all day? Have we got
a solution for you: an idea to impress your boss/director/
board, get teens into your space, and it practically runs itself.
No, not robots, passive programming! Heard of it? No?
A passive program is something that basically runs itself.
You set it up and teens participate whenever they’re in the
library. Short story contests, fortune teller readers advisory,
pushpin poetry, and more.
Speakers: Becca Boland, Hinsdale Public Library, and Joe
Marcantonio, Plainfield Public Library District
Tracks: Programming | Youth and Young Adult Services
Small Changes, Big Impact! [Room 26]
Wondering if other Technical Services departments are
going through the same changes you are? Don’t stress. Come
discuss the changes that are taking place! I’ll talk about tips
and tricks to making small changes that make a big impact
and will improve customer service. Learn about fun activities
Technical Services staff are participating in outside of the
department. Think your supervisor won’t go for it? Learn
how to approach your supervisor to make suggestions for
change and to inspire other coworkers!
Speaker: Naomi Wolfson, Lisle Library District
Track: Technical Services
Library-Community Partnerships: Made in Heaven, or
Shotgun Marriages? [Room 27]
Much has been spoken and written about the critical need
for libraries to form partnerships with other libraries and
community organizations in order to fulfill their mission.
But not all partnerships are created equal, and all too often,
the library ends up on the losing end of the deal. This
session will discuss the key components to a successful
partnership, and how to ensure that both partnering agencies
benefit equally from the relationship.
Speaker: Kelly Krieg-Sigman, La Crosse Public Library
Track: Management
Program sponsored by:
5
Staying Relevant: 3 Things That Matter [Room 30–31]
Every industry is facing a review of relevancy today. This
causes stress and uncertainty. This program will look at the
three most important guest encounter points in your library
system using an interactive session format for discussion.
The content is great for all levels of staff.
Speaker: Laurie Guest, Solutions Are Brewing
Tracks: Customer Service | Management
Program sponsored by:
eLibrary Grand Tour [Room 22]
eLibrary takes its services beyond the brick and mortar walls
and into the digital world by using popular downloadables
like hoopla, 3M Digital Downloads, OverDrive and Freegal.
What if you’re new to these technologies? How do you help
your patrons take advantage of all that these digital services
have to offer? This presentation will help you strengthen
your digital training muscles! Come learn the lingo and
figure out how to help your patrons get the most out of these
eLibrary services.
Speaker: Jennifer Hovanec, Deerfield Public Library
Tracks: Technology | Training
Youth Performers’ Showcase [Room 32–33]
This Performers’ Showcase will feature the following acts:
• The Great Scott
• Jeanie B! Music
• Juggling Funny Stories!
• Laura Doherty Music
Performers: Scott Green, The Great Scott; Jeanie Bratschie,
Jeanie B! Music; Chris Fascione, Chris
Fascione: Juggling Funny Stories!; and Laura
Doherty, Laura Doherty Music
Tracks: Programming | Youth and Young Adult Services
Assessing the Culture of Your Library [Room 34]
Does your library foster creativity? Do staff work well in
teams – even across departments? Do you look forward
to going to work? Is your library as effective in providing
service as resources allow? Are staff keeping up with trends or
leading change? You spend forty hours a week at the library;
how can you make the work environment work for you and
for the whole staff? What factors make the biggest difference?
Speaker: Carolyn Anthony, Skokie Public Library
Tracks: Management | Training
2:30 – 3:30 PM
Small Changes That Deliver Big Rewards [Room 21]
Jump start your health any time of the year. Would you
like to know some easy tweaks to your day that can make
you healthier? Would you like to understand what some
of your doctor’s recommendations mean? We will cover
areas of health and wellness (nutrition, exercise, physiology,
ergonomics, etc.) that can help you make small changes that
deliver big rewards.
Speaker: Jill Powers, All Things In Motion
Track: Wellness
Program sponsored by:
6
SOS – Successful Outreach Stories [Room 23]
How can you energize your outreach service? Learn new
ways to partner with community organizations to promote
excellent outreach service, whether you use bookmobiles,
library vans, personal cars, or your own feet! Listen to
a panel of outreach specialists as they describe how they
stimulate services to the homebound, senior centers, schools,
preschools, and special events held in their communities.
Hear about tips to engage local businesses in productive
partnerships with your library. No matter how you deliver
your outreach services, we will have something for you!
Speakers: Brooke Bahnsen, Cook Memorial Public Library
District; Kathleen Butzen, Aurora Public Library;
Sarah Kleiva, Glen Ellyn Public Library; Mark
Kregg, Fountaindale Public Library; and Teresa
Scallon, Arlington Heights Memorial Library
Track: Marketing
It’s Not About You: Presenting a Professional Response
to Challenges and FOIA Requests [Room 24]
With more and more libraries coming under fire regarding
materials, meetings, and management, it’s often the frontline staff who get the first wave of concerns and demands.
Join the Intellectual Freedom Committee for a presentation
and discussion of the types of challenges and ways to
respond that will lead to positive outcomes for both you
and your library, while reducing stress and preserving patron
relationships.
Speakers: Heidi Knuth, Bloomingdale Public Library, and
Susan Prokopeak, Joliet Junior College
Track: Management
Give Your Family a Gift That Money Can’t Buy – Record
& Preserve Your Family History [Room 25]
Recording the family facts, saving important documents,
identifying the people in old photographs, and preserving
them all for future generations are the first steps in both
preserving your family history and in genealogical research.
Saving the family stories is often overlooked. Write about
situations that show what you or someone else was really
like. Tell about the things that are really important to you
or your family. Tell the stories that make your family Your
Family. Followed by an overview of the genealogical research
process, helpful records, and online genealogical resources,
both free and subscription.
Speaker: Jeffrey Bockman, Alenjes Publishing
Tracks: Programing | Training
Isn’t It All Just Improv, Anyway? [Room 26]
Richard Oberbruner is an English Major from the University
of Wisconsin, and graduate of the Second City Theater
Training Center. He has facilitated improv workshops at
libraries across the country, as well as ILA at Navy Pier and
PLA in Philadelphia. He is boldly taking improv where it’s
never been before! Recognize and utilize the elements of
improv to enhance daily interactions. Learn to make the shift
from “Right or Wrong Thinking” to seeing your options as
“Better Choices & Best Choices.” Move towards a “yes and”
attitude. Explore resolution of everyday customer service
scenarios and discover the value of laughter when facing
uncertainty.
Speaker: Richard Oberbruner, Improv Change Agent
Tracks: Programming | Training
DIY Craftastic Programs for Teens and Kids!
[Room 30–31]
Discover fun and innovative ways to inject creativity,
arts, and science into your young adult and children’s
programming. Join our experts at multiple stations for
hands-on presentations of DIY projects as well as great ideas
on how to turn these crafts into crowd-pleasing programs.
Participants will leave with completed crafts and a stack of
programming how-tos!
Speakers: Jess Alexander, Morton Grove Public Library;
Linda Atkinson, Joliet Public Library; Lisa
Bigelow, Wilmette Public Library; Penny
Blubaugh, Eisenhower Public Library District;
Becca Boland, Hinsdale Public Library; Trixie
Dantis, Arlington Heights Memorial Library;
Susan Farnum, Forest Park Public Library;
Patrice Johnson, Chicago Public Library;
Rebecca Jozwiak, Eisenhower Public Library
District; Sonya Hill, Arlington Heights Memorial
Library; Sheila Kinsella, Joliet Public Library;
Portia Latalladi, Chicago Public Library; Tiffany
Lewis, Eisenhower Public Library District;
Joe Marcantonio, Plainfield Public Library
District; Brandy Morrill, Chicago Public
Library - Chinatown Branch; Kelly Stulgate,
Glenside Public Library District; Monica Tapia,
Schaumburg Township District Library; Maggie
Wiggins, Forest Park Public Library
Tracks: Programming | Youth and Young Adult Services
Adult Performers’ Showcase [Room 32–33]
This Performers’ Showcase will feature the following acts:
• William Pack, Sleight of Hand & The Fine Art of Lying
• Lauren Pelon Musique Company
• TS Rhodes, Professional Pirate
• Linda Marie Smith Music
Performers: William Pack, Sleight of Hand & The Fine Art
of Lying; Lauren Pelon, Lauren Pelon Musique
Company; TS Rhodes, Professional Pirate; and
Linda Smith, Linda Marie Smith Music
Track: Programming
Hot Sexy Book Talking [Room 34]
A book talk shouldn’t be a boring account of plot points and
setting but should make your audience say “I’ve got to read
that book.” Learn the art of hand-selling great titles and the
secrets of getting patrons to take home a big stack of books.
Whether you’re presenting to a group or talking one-on-one
with a patron, you’ll learn how to market and talk about
your collection. After this program, your patrons will never
leave the library empty-handed again!
Speaker: Lynnanne Pearson, Skokie Public Library
Track: Readers Advisory
Speed Mentoring [Ballroom Foyer]
Want to pick some experienced library brains about anything
in your library life? Or do you want some career advice? Or
maybe you want to bounce an idea about anything in your
library life off people who have lots of experience? Then
THIS is the session for you! Pre-registration on-site required
for this free event.
Moderator: Sally Decker Smith, Independent Consultant
Track: Professional Development
Please visit the exhibits throughout
the day.
7
Program Tracks
Customer Service
9:15 – 10:15 AM
9:15 – 10:15 AM
10:30 – 11:30 AM
1:15 – 2:15 PM
Human Resources
9:15 – 10:15 AM
9:15 – 10:15 AM
Management
9:15 – 10:15 AM
9:15 – 10:15 AM
9:15 – 10:15 AM
9:15 – 10:15 AM
10:30 – 11:30 AM
1:15 – 2:15 PM
1:15 – 2:15 PM
1:15 – 2:15 PM
2:30 – 3:30 PM
Marketing
9:15 – 10:15 AM
1:15 – 2:15 PM
2:30 – 3:30 PM
Professional Development
9:15 – 10:15 AM
9:15 – 10:15 AM
2:30 – 3:30 PM
Programming
9:15 – 10:15 AM
9:15 – 10:15 AM
9:15 – 10:15 AM
10:30 – 11:30 AM
10:30 – 11:30 AM
10:30 – 11:30 AM
10:30 – 11:30 AM
10:30 – 11:30 AM
1:15 – 2:15 PM
1:15 – 2:15 PM
2:30 – 3:30 PM
2:30 – 3:30 PM
2:30 – 3:30 PM
2:30 – 3:30 PM
8
Kickstarting the Connection Between Security and Customer Service
Help Wanted! Assisting Job Seekers
What Really Works When It Comes to De-escalating Anxious,
Hostile, or Challenging Behavior?
Staying Relevant: 3 Things That Matter
Room 22
Room 24
Room 24
Understanding Social Security: A Look at the Bigger Picture
The Prism Factor: Do You See What I See?
Room 25
Room 30–31
Kickstarting the Connection Between Security and Customer Service
Outcome Based Planning
The Five-Generational Workplace: The Whole Is Greater than the
Sum of Its Parts
The Prism Factor: Do You See What I See?
Thrown in the Deep End: A First-Time Manager’s Success Guide
Library-Community Partnerships: Made in Heaven, or Shotgun
Marriages?
Staying Relevant: 3 Things That Matter
Assessing the Culture of Your Library
It’s Not About You: Presenting a Professional Response to Challenges
and FOIA Requests
Room 22
Room 23
Room 27
Designing Badges for Libraries
Married Messages Produce Great Honeymoons
SOS – Successful Outreach Stories
Room 34
Room 22
Room 23
Help Wanted! Assisting Job Seekers
Understanding Social Security: A Look at the Bigger Picture
Speed Mentoring
Room 24
Room 25
Ballroom Foyer
Outcome Based Planning
Programming for 20s and 30s
Youth Performers’ Showcase
STEAM: Adding Science to Young Adult Programming
Hola! Czesc! Hello! Connecting Families through Bilingual Programs
The Game Is Afoot
Soon to Be Famous Illinois Author Project: From Start to Finish and
What We Learned
Adult Performers’ Showcase
Aggressively Passive Teen Programing
Youth Performers’ Showcase
Give Your Family a Gift That Money Can’t Buy – Record & Preserve
Your Family History
Isn’t It All Just Improv, Anyway?
DIY Craftastic Programs for Teens and Kids!
Adult Performers’ Showcase
Room 23
Room 26
Room 32–33
Room 22
Room 25
Room 26
Room 34
Room 30–31
Room 30–31
Room 30–31
Room 27
Room 30–31
Room 34
Room 24
Room 32–33
Room 25
Room 32–33
Room 25
Room 26
Room 30–31
Room 32–33
Readers Advisory
10:30 – 11:30 AM
10:30 – 11:30 AM
2:30 – 3:30 PM
Technical Services
1:15 – 2:15 PM
Technology
9:15 – 10:15 AM
10:30 – 11:30 AM
1:15 – 2:15 PM
2:30 – 3:30 PM
Training
9:15 – 10:15 AM
10:30 – 11:30 AM
10:30 – 11:30 AM
10:30 – 11:30 AM
1:15 – 2:15 PM
1:15 – 2:15 PM
2:30 – 3:30 PM
2:30 – 3:30 PM
2:30 – 3:30 PM
Wellness
10:30 – 11:30 AM
10:30 – 11:30 AM
1:15 – 2:15 PM
2:30 – 3:30 PM
Youth and Young Adult
Services
9:15 – 10:15 AM
10:30 – 11:30 AM
10:30 – 11:30 AM
10:30 – 11:30 AM
1:15 – 2:15 PM
1:15 – 2:15 PM
2:30 – 3:30 PM
The Game Is Afoot
Soon to Be Famous Illinois Author Project: From Start to Finish and
What We Learned
Hot Sexy Book Talking
Room 26
Room 34
Small Changes, Big Impact!
Room 26
Technology Trends and Innovation
Just Enough to Be Dangerous
How to Talk Technology to Patrons
eLibrary Grand Tour
Room 21
Room 23
Room 23
Room 22
The Five-Generational Workplace: The Whole Is Greater than
the Sum of Its Parts
Just Enough to be Dangerous
What Really Works When It Comes to De-escalating Anxious,
Hostile, or Challenging Behavior?
Communications/Information Overload – or, My Brain Is Fried
How Are Things Stacking Up?
Assessing the Culture of Your Library
eLibrary Grand Tour
Give Your Family a Gift That Money Can’t Buy – Record & Preserve
Your Family History
Isn’t It All Just Improv, Anyway?
Room 27
Room 34
Room 23
Room 24
Room 27
Room 24
Room 34
Room 22
Room 25
Room 26
Mindfulness
Communications/Information Overload – or, My Brain Is Fried
Ask Jill
Small Changes That Deliver Big Rewards
Room 21
Room 27
Room 21
Room 21
Youth Performers’ Showcase
STEAM: Adding Science to Young Adult Programming
Hola! Czesc! Hello! Connecting Families through Bilingual Programs
The Game Is Afoot
Aggressively Passive Teen Programing
Youth Performers’ Showcase
DIY Craftastic Programs for Teens and Kids!
Room 32–33
Room 22
Room 25
Room 26
Room 25
Room 32–33
Room 30–31
9
Conference Center Floor Plan
10
2015 Exhibitors
To gain products and services for
your library and your career:
3M Library Systems (Sponsor)
www.3M.com/us/library | [email protected]
The global leader in library innovation for more
than 40 years, 3M is committed to helping
libraries connect with the diverse and rapidly
evolving communities they serve. 3M’s digital
lending, security, and productivity solutions
give librarians the flexibility to spend more time
doing what they do best–helping people.
American Library Association
www.ala.org | [email protected]
The American Library Association (ALA) is
the oldest and largest library association in the
world, providing association information, news,
events, and advocacy resources for members,
librarians, library support staff, and library users.
Baker & Taylor
www.baker-taylor.com |
[email protected]
Baker & Taylor is a leading distributor of books,
DVD, and music products to libraries.
Bentron Financial Group, Inc
www.bentron.com | [email protected]
Bentron Financial Group, Inc specializes
in helping older adults live successfully in
retirement. The advisors of Bentron routinely
speak on financial matters affecting seniors
throughout the Chicago area. All presentations
are educational, fun, and informative.
Bradford Systems Corporation
www.bradfordsystems.com |
[email protected]
Bradford Systems is a leading provider of library
storage, shelving, and organizational products.
College of DuPage
www.cod.edu/lta | [email protected]
College of DuPage’s Library Technical Assistant
program accredited by Library Support Staff
Certification is available both on campus and
online.
Deziner Software
www.dezinersoftware.com | Email: matthew.
[email protected]
Deziner Software provides an application to
guide libraries through the process of creating
business and financial plans, with access to
legal services, banking, real estate, logo support,
payroll services, credit reporting, and insurance.
The guided application asks a series of simple
but important questions, then transforms
the answers into detailed plans and financial
projections.
Dominican University GSLIS
www.gslis.dom.edu | [email protected]
Chicago’s only ALA-accredited MLIS program
delivers a personalized experience along with a
wide variety of courses and flexible scheduling
options. In addition to the MLIS, GSLIS offers
a PhD, school library media, and specialized
certificates. Many courses are available online
and in a blended format, as well as in-person
on the main campus in River Forest, Illinois.
Financial aid and scholarships are available.
ELM USA
www.elm-usa.com | [email protected]
ELM USA manufactures ECO Brand Disc
Repair Machines for DVD and Blu-Ray.
Embury Ltd
www.emburyltd.com |
[email protected]
Embury Ltd specializes in the design, sales, and
service of library and institutional furnishings
and accessories.
EnvisionWare
www.envisionware.com |
[email protected]
EnvisionWare provides self-service and libraryefficient solutions to over 10,000 libraries
around the globe–including the 24-Hour
Library.
Hallagan Business Machines
www.hallagans.com | [email protected]
Hallagan provides high speed digital printers.
Illinois State Library Network of Talking
Book Centers
www.ilbph.org | [email protected]
The Network provides accessible library
programs and services, opening the world of
reading for the people of Illinois who cannot
read print due to a physical or visual limitation.
Ingram Content Group
www.ingram.com |
[email protected]
Ingram Content Group Inc. is the world’s
largest and most trusted distributor of books,
music, and media content. Thousands of
publishers, retailers and libraries worldwide use
Ingram’s fully integrated physical and digital
distribution, logistics, and manufacturing
solutions to access global consumer demand
and realize the full business potential of book
content.
Joliet Junior College LTA Certificate
Program
www.jjc.edu/library/pages/LTAProgram.aspx |
[email protected]
Learn about Joliet Junior College’s Library
Technical Assistant Program.
LACONI Library Administrator’s Conference
of Northern Illinois (Sponsor)
www.laconi.net | [email protected]
LACONI serves public libraries within the
RAILS Northern Illinois Library System
of Illinois. LACONI provides continuing
educational programming and networking
opportunities for library staff in all areas of
library operations. LACONI also publishes
online an Annual Salary Survey in cooperation
with Innovation Experts Inc. For further
information on your library becoming a
member, visit LACONI’s website.
Management Association
www.hrsource.org | [email protected]
Management Association provides HR support,
employer-centric legal services, comprehensive
compensation surveys for libraries, and unique
training opportunities to over 1,000 member
organizations. Our library members call our
HR Hotline for guidance and utilize us as an
additional HR staff resource. We offer practical
assistance and advice in this complex and
challenging employment landscape.
RAILS Reaching Across Illinois Library
System (Sponsor)
www.railslibraries.info |
[email protected]
RAILS provides continuing education and
consulting services, including a new consulting
directory, a variety of online forums organized
by topic and by location, delivery service, shared
online catalogs, e-book services, talking book
services, and more. RAILS serves more than
1,300 academic, public, school, and special
library members in northern and western
Illinois. Learn how RAILS can assist you and
your library!
Robert W. Baird
www.rwbaird.com/fixed-income/public-finance |
[email protected]
R.W. Baird provides financial advisor/underwriter services. Baird delivers the deep expertise
and broad skills you need and the care and commitment you want at every step along the way.
SLIS, the iSchool at University of
Wisconsin-Madison
www.slis.wisc.edu |
[email protected]
The iSchool at UW-Madison offers an oncampus and online Master’s degree in Library
and Information Studies and many continuing
education opportunities for everyone!
11
2015 Exhibitors (continued)
ST Imaging (RMC Imaging, Inc)
www.stimaging.com |
[email protected]
ST Imaging offers premier microfilm scanning
equipment and software, including the ST
ViewScan III Digital Library Reader/Printer
and the ST Overhead Kiosk Book Scanner.
Stop Falling Productions
www.stopfalling.com | [email protected]
Stop Falling Productions offers T-shirts for
libraries.
Suzette’s Puppets
[email protected]
Suzette’s Puppets sells puppets perfect for
storytime and creative programs for children.
TBS: Today’s Business Solution, Inc.
(Sponsor)
www.singlecard.com | [email protected]
TBS is a software and hardware solutions
provider specializing in the Public Library
and Higher Education markets. TBS provides
BOOKSCAN Stations, Print Management,
Computer Reservation, and Web-Based Printing
Portals as well as a full line of payment devices.
Team One (Sponsor)
www.booksonreserve.com |
[email protected]
Team One provides technology products for
libraries and schools.
University of Illinois Graduate School of
Library and Information Science
www.lis.illinois.edu | [email protected]
The University of Illinois Graduate School of
Library and Information Science (GSLIS) is
consistently named the top LIS school in the
nation. GSLIS has earned its reputation by
creating pioneering and innovative educational
opportunities, including the oldest extant LIS
doctoral program in the country, the awardwinning online education program LEEP, and
an advanced degree in digital libraries. Students
pursue comprehensive educational offerings,
including MS and PhD degrees and a Certificate
of Advanced Study (CAS), opportunities
to specialize, and continuing professional
development opportunities.
Vision for Change LLC
www.visionforchange.net |
[email protected]
Vision for Change specializes in mental health
awareness training for library staff.
12
To bring programs to your
library:
Brian Wismer Entertainment
www.funwizz.com | [email protected]
Brian Wismer’s goal is to motivate audiences of
all ages to be more active and interactive while
learning about the benefits of health fitness and
play in a fun and entertaining way.
Bubble Wonders
www.bubblewonders.com |
[email protected]
The entertaining Bubble Wonders program
delights both young and old. The theme is
“Anything is Possible” and Geoff proves it by
creating a Square Bubble! Pro-reading messages
are woven into Bubble Wonders to inspire
others to follow their dreams.
Chris Fascione: Juggling Funny Stories!
www.jugglingfunnystories.com |
[email protected]
Award-winning family entertainer Chris
Fascione brings literature to life with boundless
energy and humor, receiving rave reviews from
kids, parents, and librarians alike. He combines
acting, comedy, and juggling as he acts out
children’s books, becoming a multitude of
hilarious characters. Even the audience gets
involved, whether on stage or from their seats.
Cowboy Randy Erwin
www.cowboyrandy.com |
[email protected]
Cowboy Randy will bring your library a show
full of cowboy music, folklore and history–plus
rope tricks! Hear and participate in music that
has made the cowboy such a special part of
American history.
Dennis DeBondt–Very Funny Magic
www.veryfunnymagic.com |
[email protected]
Dennis DeBondt provides magic and interactive
comedy for all ages!
Getting Excited About Science
www.getscience.net | [email protected]
Family-teen-adult science shows and workshops
that are a perfect blend of teaching and
entertainment.
The Great Scott
www.thegreatscott.com |
[email protected]
Family magic shows that engage the audience
with participation from start to finish and create
library-appropriate belly laughs.
History Singers
www.historysingers.com |
[email protected]
History Singers, a husband/wife duo, have
merged their love for history and American
music. Their many musical presentations cover
everything from Old American folk songs to
Cyndi Lauper.
Jeanie B! Music
www.jeaniebmusic.com |
[email protected]
Jeanie’s upbeat shows are jam-packed with
dancing, sing-a-longs, and interactive music,
which often folds important life lessons into
the lyrics.
Kraig Kenning
www.kraigkenning.com |
[email protected]
Singer/songwriter/national slide guitar
champion Kraig Kenning has performed for
libraries across the country for the past 20 years.
Also available for workshops.
The Laser Comedy Show
www.lasercomedyshow.com |
[email protected]
A one-of-a-kind storytelling experience that
uses hand drawn images, live acting/voice over,
sound effects, and sometimes music. The Laser
Comedy Show is all done by one man behind
a glowing, laser reactive curtain that can be
described as the high tech etch-a-sketch of
storytelling.
Laura Doherty
www.lauradohertymusic.com |
[email protected]
Chicago’s pop sweetheart acoustically rocks
your kid’s world with her upbeat, interactive
music programs! For pre-K through 3rd grade
and families.
Lauren Pelon Musique Company
www.home.earthlink.net/~laurenpelon |
[email protected]
Lauren Pelon presents educational concerts
using approximately 20 ancient and modern
musical instruments and voice.
Linda Marie Smith
www.lindamsmith.com |
[email protected]
Linda Marie Smith, singer/songwriter/storyteller
presents one-of-a-kind live music/multimedia
concert experiences. “Mearra, Selkie from the
Sea” is a family-friendly program that is based
on the Celtic tale of the Selkie, a mystical seal
that can transform into a human being. This
bittersweet story of love, loss and transformation
features original songs, rich orchestrations and
evocative, projected animated illustrations.
Macaroni Soup!
www.macaronisoup.com |
[email protected]
Come talk with Macaroni Soup about engaging,
developmentally-appropriate family concerts.
Ask about the workshops for teachers, librarians,
parents–anyone who interacts with children 8
and younger. Miss Carole’s award-winning CDs
of active, participatory music and movement
props to use with them will be available.
Magic of Gary Kantor
www.garykantor.com | [email protected]
Gary Kantor performs large magic shows and
conducts workshops where the children learn to
do magic. In addition to magic workshops,
Gary also conducts balloon animal workshops.
The Melikin Puppets
www.melikinpuppets.com |
[email protected]
Provide your patrons with an introduction to
live theater through the art of the puppet. The
Melikin Puppets are available year ’round and
specialize in summer reading-themed programs.
The Mystery Shop
www.themysteryshop.com |
[email protected]
The Mystery Shop specializes in interactive
mysteries and programs for adults and children.
Paddy Lynn Storyacting
www.paddylynn.com | [email protected]
Paddy Lynn Storyacting offers interactive
storytelling programs for children and history
programs for adults.
Rick the Singing Cowboy!
www.bigstrikemusic.com |
[email protected]
Rick Pickren provides music programs with
historical anecdotes and storytelling.
Ron & Sandie “Sing & Swing”
www.ron-sandie.com | [email protected]
“Sing and Swing” team Ron & Sandie entertain
with the best of song from Swing, Pop, Big
Band, and Country music, as well as music of
the 1950’s and 1960’s Rock ’n Roll. They mix
music with slides and stories for themed shows,
including their Aussie Theme Show, Love Boat
Theme Show, and Hawaii Theme Show.
ScribbleMonster
www.scribblemonster.com |
[email protected]
ScribbleMonster offers award-winning creative
play music programs for families, children,
preschoolers, and children with special needs.
Their Musical Fit Club program is perfect for
the iRead and CSLP 2016 summer reading
themes.
ShawChicago Theater Company
www.shawchicago.org |
[email protected]
ShawChicago Theater Company presents
concert readings of plays–ideal for library
audiences!
Smarty Pants
www.smartypantsworld.com |
[email protected]
The Big Balloon Show features magic, all-ages
comedy, and Smarty’s completely unbelievable
giant balloon props. Woven into the fun and
fantastic visuals is the message that the library is
an exciting place to visit and books are the key
to learning.
Sonja Michelle Crockett
www.facebook.com/sonjamcrockett.author |
[email protected]
Author Sonja Michelle Crockett will share her
books Christianna, From Test to Testimony: My
Memoir and Meriah Goes to Church.
Stories by Dot
www.dotkane.com | [email protected]
Choose from a variety of programs from Dot:
active and engaging storytelling shows for ages
2-12 and their families; storycise, a series for
ages 3-6 that develops literacy and verbal skills
through movement and imagination; and the
Dot and Susan show, stories and songs for ages
2-7 and their families with award-winning
singer/songwriter Susan Salidor.
Sue Fink
www.suefink.com | [email protected]
Chicagoan Sue Fink provides engaging musical/
concert programs for adults. She sings and
plays guitar, originals and standards, solo or as
“SongSisters” (with two other women). Wit
and fun!
Super Stolie
www.superstolie.com | [email protected]
Super Stolie presents catchy, original poprock children’s music, with traditional nursery
rhymes sprinkled in and a focus on language,
alliteration, pronunciation, and rhyme. With
her colorful outfits and personality, kids want
to be her friend, join the band, and be their
awesome selves!
The Travel Imaginator
www.travelimaginator.com |
[email protected]
As a travel imaginator, Richard Klein is a
passionate speaker who presents to audiences
from all walks of life about classic films,
musicals, biographies, and heritage travel.
TS Rhodes
www.tsrhodes.com | [email protected]
Pirate for hire! TS Rhodes provides pirate
programs for adults and children.
William Pack
www.williampack.com | [email protected]
Professional, entertaining, memorable, and fun,
William Pack provides performance lectures and
storytelling for teens and adults.
World Music Trio
www.worldmusictrio.weebly.com |
[email protected]
Learn about a music program that takes you
around the world…in an hour!
To gain work/life balance:
A.M.B. Jewelry
www.ambjewelry.com | [email protected]
Discover miniature book jewelry, hand-stamped
quote pendants & more!
A Taste of Michigan Cherries
www.atasteofmichigancherries.com |
[email protected]
A Taste of Michigan Cherries offers a large
variety of delicious gourmet cherry delights
made from America’s “Superfruit,” the
Michigan Montmorency cherry!
The Bag Lady/Sheet Lady
www.sheetsbykaren.com |
[email protected]
Sleep in comfort and luxury with soft and
wrinkle-free sheets at attractive prices per set!
Extra pillowcases also available.
Chocolate Twist
www.chocolate-twist.com |
[email protected]
Visit Chocolate Twist for small batch, handcrafted confections.
Chromatic Maille
http://chromaticmaille.indiemade.com/ |
[email protected]
Visit Chromatic Maille for colorful anodized
aluminum chainmaille jewelry.
Esclusso
www.esclusso.com | [email protected]
Visit Esclusso for beautiful handmade décor
candles. These exquisite candles feature pressed
flowers and other real botanicals.
Fine Jewelry by Karen
[email protected]
Visit Fine Jewelry by Karen for silver jewelry
and mother-of-pearl and Tiffany-inspired pieces.
LovingLeigh Yours, Inc.
www.lovingleighyours.com
Find graphic design and home decor at
LovingLeigh Yours!
Women At Risk, International
www.warinternational.org |
[email protected]
Shop stunning products hand-made by, and
sold in support of, at-risk and rescued women
locally and abroad.
13
Reaching
Forward
Special!
Join ILA for $25
ILA Personal Membership Application
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Copy and return form to:
Illinois Library Association
33 W. Grand, Suite 401
Chicago, IL 60654
or fax to 312-644-1899
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special interest groups, addressing issues from
intellectual freedom to social responsibility,
and serving the needs of special groups from
academic to youth services librarians, from
public library managers to library trustees
• Legislative advocacy through ILA’s legislative
program, which represents the library
community at legislative hearings and
issues legislative alerts and updates to ILA’s
membership
• Employment services through the Library
Jobline of Illinois
• Networking with colleagues throughout Illinois
and increasing legislative contacts
• ILA Reporter, a bimonthly newsletter that
covers legislative topics, current issues, and
information on ILA activities
• Savings on ILA publications
• Discount on Illinois Library Association
Handbook of Organization and Membership
Directory, an essential reference tool for
association information and networking
• Recognition through ILA’s awards programs,
honoring deserving individuals each year
for their accomplishments in the library
community
After the conference, get the latest Reaching Forward information by
connecting with us on Facebook or www.reachingforward.net