Office of Community Access and Independence Vicki Manley, Deputy Executive Director DIVISION FOR REGIONAL CENTER OPERATIONS Tracy Myszak Director PUEBLO REGIONAL CENTER Teresa Bernal, Interim Director 270 West John Powell Blvd. Pueblo West, Colorado 81007 Phone 719-585-4001 FAX 719-585-4030 www.cdhs.state.co.us June 3, 2015 Dear Parents and Guardians, I have had the privilege of speaking with and meeting several of you over the past month that I have been in this role. It has truly been a pleasure to get to know you and your loved one and work to ensure that their needs are being met. I apologize that I have not had the opportunity to send you an update, but my primary focus has been working to get to know each of our clients and that their programming and daily routines continue as scheduled. We continue to have Friday field trips, with recent visits to the movies, shopping, and even the Royal Gorge. We even recently purchased fishing equipment for an upcoming fishing excursion. As I’ve discussed with many of you, the Pueblo Regional Center is NOT closing. In fact the enhancements and improvements currently under way are being done to stabilize the Regional Center and ensure its continued operation well into the future. As so eloquently stated by Executive Director Bicha in April, our goal is to make Colorado’s Regional Center system the best in the country, now and into the future! With that in mind, Teresa Bernal continues as acting director of the Pueblo Regional Center, but we are well into the recruitment and interview process for a new permanent director. We have been appreciative of the numerous clients, parents and guardians who have assisted us by participating in the interviews for the new director. Your input and guidance has been invaluable. It truly has been a team process to find the perfect person to take on this extremely important job. As we’ve mentioned in previous communications, a professional third-party human resources contractor was brought in to interview staff throughout the Pueblo Regional Center. This team met individually with 170 staff and asked each of them about any safety or resident care concerns they may have; what’s going well; what could be improved upon; and what they thought needed to be changed in order to make the homes and lives of our residents outstanding. Staff suggested several improvements including management spending more time in the homes interacting with clients and staff; improved system for staff scheduling; updated staff training; better staff communication; and improved food selections for clients. Our Mission is to Design and Deliver Quality Human Services that Improve the Safety and Independence of the People of Colorado Our dietician and purchasing staff developed a new food plan that was implemented last month. The staff is actively ensuring that more fresh vegetables and fruit are a part of the menu and available for clients when they want them. The improved quality of the diet is in the interest of the residents. New monitoring systems are in place to ensure that pantries and refrigerators are adequately stocked so that clients have plenty of healthy food choices. Staff raised concerns regarding the frequency and quality of their training. Right away, we brought in outside trainers to ensure all staff have CPR and First Aid training. This is just the beginning. Additional upcoming trainings include: ● Four-hour sessions on two occasions to train employees in the Eden Alternative, a cutting-edge philosophy that affirms care as a collaborative partnership. ● In July we will have mental health treatment experts from CDHS’ Office of Behavioral Health instruct direct care staff on ways to best deal with residents’ mental health needs. ● Staff with supervisory responsibilities will receive additional training on leadership and staff supervision to make sure they have the skills and support to do their jobs well. ● And, we will re-train staff on abuse hotline reporting requirements. We have much in process, and it is very important that we hear from you. We want to hear your suggestions, answer your questions, explain what is applicable to you, and promote your participation in the growth process of our Regional Center and your loved one’s home. Please call us with your suggestions, questions, and concerns. We are your ally, we are here to help you, explain what is going on, and answer your questions. But we can’t do it alone. We need your advice, input and suggestion to ensure we are on the right path for making Colorado’s Regional Centers the best in the nation. If I haven’t had the opportunity to speak with you directly, please call or email me or Donise Neal at 719-585-4009. We look forward to connecting with each of you. Sincerely, Chuck Wingfield, LCSW, CAC III 719-288-3654 [email protected]
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