1. technology and computing
2. electronic components

IGAD DROUGHT DISASTER RESILIENCE AND
SUSTAINABILITY INITIATIVE (IDDRSI)
DRAFT STRATEGY FOR A UNIFIED
KNOWLEDGE MANAGEMENT SYSTEM
4th IDDRSI PLATFORM STEERING COMMITTEE MEETING AND
GENERAL ASSEMBLY,
ADDIS ABABA, ETHIOPIA, 25 – 27 MARCH 2015.
Prepared by the Platform Coordination Unit (PCU)
25-27 March 2015, Addis Ababa, Ethiopia
Table of Contents
1.
Objective of the Strategy ...................................................................................................................... 3
2.
Knowledge Management an Overview ................................................................................................. 3
3.
Resilience and Knowledge .................................................................................................................... 5
4.
Knowledge Flows within IDDRSI ........................................................................................................... 6
5.
Dimensions of the Unified Knowledge Management System .............................................................. 7
5.1 Processes............................................................................................................................................. 7
5.2 People ................................................................................................................................................. 7
5.3 Technologies ....................................................................................................................................... 8
6.
Components of the Unified Knowledge Management System ............................................................ 9
6.1 KMS Components Under Processes .................................................................................................... 9
6.1.1 Common Strategy for KMS........................................................................................................... 9
6.1.2 Policies and Protocols for Data Sharing ..................................................................................... 10
6.1.3 Harmonized M&E Process.......................................................................................................... 10
6.1.4 Spatial Planning .......................................................................................................................... 10
6.1.5 Resilience Analysis ..................................................................................................................... 10
6.2 KMS Components Under People....................................................................................................... 11
6.2.1 Capacity Building ........................................................................................................................ 11
6.2.2 KM Champions ........................................................................................................................... 11
6.2.3 Incentives ................................................................................................................................... 11
6.2.4 Communities of Practice ............................................................................................................ 12
6.3 KMS Components Under Technologies ............................................................................................ 12
6.3.1 IGAD Info .................................................................................................................................... 12
6.3.2 Di Monitoring ............................................................................................................................. 12
6.3.3 Resilience Investments Maps..................................................................................................... 13
6.3.4 Geo Spatial Portal ...................................................................................................................... 13
6.3.4 Document Management System ............................................................................................... 13
6.3.5 IDDRSI website ........................................................................................................................... 14
7.
What has been done until now ........................................................................................................... 15
7.1
Processes What Has Been Done ................................................................................................. 15
1
7.2
People What Has Been Done ...................................................................................................... 16
7.3 Technologies implemented/Initiated ............................................................................................... 17
8.
KM Challenges..................................................................................................................................... 18
9.
Road Map for Sustainability ................................................................................................................ 18
2
1. Objective of the Strategy
The main objective of this Draft Strategy is to identify the different constituents of the Unified
Knowledge Management System (KMS) and describe the steps needed for their implementation. The
KMS will, through focusing on related knowledge processes and technologies aimed at enhancing the
achievement of resilience objectives help build
a common knowledge vision. It shall offer a
roadmap for IGAD Member States towards
sharing and leveraging their knowledge.
Knowledge management and research are both
found under the IGAD Drought Disaster
Resilience and Sustainability Initiative (IDDRSI)
Strategy as Priority Intervention Area 5 (PIA 5).
IGAD and MS acknowledged the significance of
the knowledge management dimension within
their respective Regional and Country
Programming Papers.
Fig 1: Key words found in RPP and CPP under PIA 5
This Strategy is based on the objective to establish a regional KMS that integrates knowledge and
information from IGAD and Member States to support the implementation of the drought resilience
initiative. Based on this shared strategy, IGAD plans to put in place a structure and culture for resilience
based information sharing between Member States (MS), IGAD specialized offices, NGOs, research
centers, development partners or any other stakeholder working on pastoral resilience in arid and semiarid lands (ASAL). It will ultimately provide details about the role of knowledge within IDDRSI and its
implementation. This Draft Strategy, is a common Knowledge Sharing concept which when adopted by
Member States, Development Partners and other stakeholders involved in the IDDRSI process will help
integrate and harmonize their work and knowledge on resilience.
2. Knowledge Management an Overview
Among the multitude of Knowledge Management definitions, the majority agree that KM is about
building Knowledge around three key dimensions. Knowledge management1 can be defined as the
1
Adapted from Dalkir, K., 2005. Knowledge Management in Theory and Practice. El Sevier. Amsterdam.
3
deliberate and systematic coordination of people, technologies, and processes in order to capture
and add value through reuse and innovation. This coordination is achieved through creating, sharing,
and applying knowledge as well as through feeding the valuable lessons learned and best practices
according to a specific context in order to foster continued organizational learning. To that extent,
KM is a multi-disciplinary approach to achieving organizational objectives by making the best use of
knowledge.
A knowledge management system is an organized collection of people, technologies and processes used
to create, store, share and use knowledge from within organizations and other relevant sources to achieve
organizational and collective goals (Adapted from Dalkir, 2005). Knowledge management can take place
at different levels, internally within one same organization and/or at the external level by capturing and
sharing knowledge with other organizations. The current KMS is designed so that it focuses on both the
internal IGAD offices and related knowledge flows and will also interconnect between and among MS
allowing for interactions with external knowledge flows.
Fig 2: The 3 KM Dimensions
The successful implementation of IDDRSI will depend on the availability of the appropriate technological
systems, a motivated and capacitated human factor as well as fluent processes. This task requires
political support and institutional champions. It requires a good understanding of technologies, their
limits and their advantages. From a human perspective, knowledge is power, but sharing knowledge is
more powerful, something achieved by building a strong KM culture and vision.
The Draft Strategy for a KMS will look at processes and technologies for resilience by:
•
•
•
•
•
Identifying knowledge needs
Capturing knowledge
Storing Knowledge
Sharing knowledge
Creating new knowledge
4
Table 1: Key Knowledge Terms
Knowledge Vision: A vision is needed to guide any knowledge management strategy and to create a
shared understanding about the common objectives of work.
Explicit knowledge: Refers to the knowledge which can be or has been codified. This type of
knowledge is usually easily accessible through existing literature, guidelines, lessons learned...
Tacit knowledge: Refers to the knowledge present within a person or a group but not tangible yet. It
needs to be captured and codified whenever possible. Tacit knowledge can be held by human beings,
based on emotions, experiences, insights, intuition, observations and internalized information.
The present KMS is a first concept of what could lead to a broader KM Strategy with time. Rather than
calling the current a Knowledge Management Strategy it is more appropriate to keep the practical
dimension in it by designating it as a Draft Strategy for a Unified Knowledge Management System.
3. Resilience and Knowledge
In IGAD where Arid and Semi-Arid Lands (ASALs) represent close to 70% of the surface area, the
establishment of a unified knowledge management system will help contribute information to achieve
the resilience and development objectives of the region. In IDDRSI, resilience is based on approaching
drought disasters affecting mostly pastoral communities in a proactive manner by tackling the structural
causes of drought. To achieve such a resilience, a systemic thinking bridging and integrating the work of
different sectors is essential. Knowledge sharing represents a way to promote the understanding of how
the resilience component found at the center of IDDRSI strategy can be understood, measured and
achieved. Looking at the systemic dimensions of resilience, knowledge is used to cross fertilize different
sectors and becomes an integrating factor of the work of everybody. A factor where a broad knowledge
from different sources is to be captured, stored then channeled into highways of interconnected
systems linking sectors covering various humanitarian and development topics. The impact on the long
term will be to create as well the means for IDDRSI experts to share and access in one place resilience
information and build new knowledge to achieve the IDDRSI objectives. As we race against climate
change and other natural and developmental challenges, the quick flow of knowledge concerning
resilience becomes critical to meet the desired goals. The KMS as a common knowledge system
connects experts from different disciplines and marries their work to generate solutions towards
building informed drought disaster resilience solutions and policies.
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4. Knowledge Flows within IDDRSI
In general the development of knowledge strategies tend to follow a specific number of steps, which
are:
1.
2.
3.
4.
5.
Conducting a knowledge audit
Identifying gaps, needs as well as opportunities
Drafting a knowledge strategy document
Implementing the KM Strategy
Adjusting as required
The unified KMS is a result of a rapid
Knowledge audit conducted by IGAD in 2013,
3
audits
concerning
Geographical
Information and Remote Sensing Systems
conducted in 2014 by IGAD, GIZ and expert
consultants. The KMS is also a direct request
coming from MS and is based on a dozen of
Steering Committee highlighting the need for
a unified KM system.
Fig 3: Key words found in 12 Steering Committee Recommendations focusing on KM
The development of IGAD’s knowledge sharing capacities is needed to consolidate and support the
implementation of the other PIAs in the IDDRSI Strategy. The latter, as a mutli-sector strategy requires
the involvement of a multitude of institutions from the IGAD region. The development of knowledge
flows across 7 countries in addition to IGAD Secretariat and its specialized offices is an important task to
be undertaken gradually. The KMS will assist decision makers and experts to enhance their
understanding about resilience in the context of cross border (or ecosystems) programming and shall
provide capacities to build systemic solutions to achieve resilience objectives. From a regional level,
knowledge practices would also have to reach the field, to be shared with pastoral communities or
leveraged from the field, based on lessons learned and successful experiences.
In IGAD region, data, information and knowledge can be available but remain scattered or even
sometimes inaccessible. At the regional level the PCU will help put in place means to gather it and
leverage it according to the needs of resilience practitioners. The PCU recognizes that the development
of knowledge sharing solutions will depend on the access to resources, the adoption of a common vision
and the acceptance of organizational change amongst other things. Based on the political support of the
MS through the IDDRSI Steering Committee (SC) recommendations and the resources available through
IGAD partners, IGAD expects to respond to the wide information needs and leverage all sources of
relevant information to facilitate the implementation of the different PIAs. Knowledge coming from the
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traditional experiences of local communities, from scientists and researchers including field experiences
shall be captured to feed into policies, planning and programming building the resilience of pastoral
communities.
Under IDDRSI, the core functions of the Platform Coordination Unit (PCU) focus on programming,
capacity building, partnerships and knowledge management. The PCU aims at facilitating the
implementation of resilience policies and programming initiatives at the regional level by building a
common vision, by developing sharing capacities through the KMS and by increasing the awareness
about the KMS.
5. Dimensions of the Unified Knowledge Management System
The KMS will be made of different components and introduced progressively to IGAD MS. The components
will be distributed under the key KM dimensions. When agreed upon, piloted and successful the
components can be rolled out to all other MS. The Draft Strategy for a KMS is consequently built around
KM processes, people and technologies.
5.1 Processes
In KM, processes represent one of the most demanding tasks. Putting a KMS in the IGAD region involves
a multitude of knowledge generators and users. It is quite challenging as it involves various cultures and
institutions. The success of the KMS will be in identifying the required processes to structure data
sharing, data usage as well as systems for resilience research, M&E and programming purposes or even
to capture best practices. Processes will be supported with the means for standardization through the
adequate data policy protocols and other harmonization procedures. The availability of the tools and
the willingness of experts to use the KM technologies will be enhanced when processes are clear and
their benefits respond to the adequate information sharing needs.
5.2 People
In knowledge management people are the central users and beneficiaries of knowledge, information
and data. The successful application of processes and technologies will highly depend on Human
motivation and capacities to put those into practice. It will also benefit from central persons who can
play a leading role in driving the Strategy forward. People will be ready to share knowledge if a shared
vision, a motivational environment and the adequate skills are available. The consideration of the
human factor in the KMS looks at securing the capacity building needs to adopt or use the selected KM
processes and technologies. It will also identify quick mechanisms to provide incentives for knowledge
sharing as a way to gather support. As KM involves solutions that go beyond the technological aspects, a
space for human exchanges will be needed. The capacity to meet with resilience experts, practitioners
and build or join communities working on resilience will constitute another part of the IDDRSI KM focus.
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In many cases offering a good environment to share knowledge can help in identifying the tacit
knowledge that people hold.
5.3 Technologies
Technologies are generally used to facilitate the implementation of processes through tools (i.e. Internet
mainly but also radio, sms, optical pens…) or other traditional means to respond to key knowledge
needs. The latter can be linked to building informed policies, to programming, monitoring and
evaluation as well as using or generating resilience knowledge which can be adopted by practitioners or
pastoralists. The Draft KMS considers means to capture, store and share IGAD and MS relevant
knowledge on humanitarian and development work related to pastoral systems.
The above KM dimensions are all closely inter-related, one feeding into the other. However and in order
of complexities, processes represent in general the most demanding commitment as they bring cultural
change. Followed by processes the human factor will be needed to understand the processes and
operate the technologies with the adequate skills. Technologies although expensive or demanding some
time to master represent the easier set of components within the KMS.
Fig 4: The 3 Dimensions of the IDDRSI Knowledge Management System
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6. Components of the Unified Knowledge Management System
The structure of the KMS is described below in details. Many components of the KMS continue to be
developed and tested with IGAD member states. Current components of the KMS are :
Suggested components for Processes include:
•
•
•
•
•
Common Strategy for a KMS
Policies and Protocols for data sharing
Harmonized M&E process
Spatial planning (through Geographical information systems and Remote Sensing)
Resilience analysis (through special entities/units to generate resilience based understandings)
Suggested components for People include:
•
•
•
•
Capacity Building
Resilience Champions
Incentives
Communities of practice
Suggested components for Technologies include:
•
•
•
•
•
•
•
M&E system for project and programme level (Di Monitoring)
M&E system for baseline data and impact monitoring (IGAD Info)
Programme portfolio management - building a 3W map (who is doing what and where)
Geospatial portal
Document Management System
IDDRSI Website
IGAD Intranet
6.1 KMS Components Under Processes
6.1.1 Common Strategy for KMS
Purpose: To build a vision based on a common system to direct the KM work
A Strategy for the KMS needs to be made available to structure and guide the implementation of the
whole knowledge management initiative. The strategy follows a knowledge audit where needs and gaps
were been identified by the KM team. The current document provides a Draft Strategy for a KMS. It
needs to be enhanced and ultimately adopted by IGAD Member States. However, this draft provides the
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first basis for the development of the KM system. The strategy is a living document and can be refined
as Knowledge processes and technologies are piloted, adjusted or replaced.
6.1.2 Policies and Protocols for Data Sharing
Purpose: To create a clear and guiding environment for easier circulation of knowledge
Knowledge comes as a result of data and information availability. IDDRSI is a strategy implemented by 7
MS where information and data can be available according to different forms, levels and conditions. In
many cases it can be also scattered among different government bodies, research centers, universities…
The availability of a process to share knowledge will be important for data sharing especially when
dealing with various institutional cultures and across borders. A policy and a protocol are to be
developed to harmonize data collection, classification and storage amongst other things. Policies and
protocols can be for example helpful when dealing with georeferenced data and mapping products. In
certain cases data and information can have a political dimension. For instance sensitive data can be
when dealing with water, diseases, traditional knowledge or practices. It is important to build a policy
framework which would guide the process for sharing IGAD knowledge.
6.1.3 Harmonized M&E Process
Purpose: To create a common M&E framework for Resilience
IDDRSI is a 15 year strategy which will allow for a multitude of projects and programmes to be
implemented. It is important to put in place a Monitoring and Evaluation mechanism both at the project
and programme levels as well as at the impact level. The process would have to provide a set of
harmonized indicators and the common and adequate technologies to use them. The success of the
M&E depends on agreeing on which indicators to collect and how to use them. This would need to be
achieved by streamlining all IDDRSI M&E processes. For instance, the collection of baseline data for M&E
is a demanding and costly process, the agreement on the minimum resilience indicators and baseline
data can benefit from local and international initiatives such as the work on the Millennium
Development Goals or the subsequent initiative related to the Sustainable Development Goals.
6.1.4 Spatial Planning
Purpose: To provide through spatial planning a holistic capacity for approaching resilience
A holistic approach to resilience will rely on spatial analysis and planning. Spatial planning is a practical
and systemic approach to invite sectors and experts from different thematic areas to work together. It is
a process which uses Geographical Information Systems and Remote Sensing (GIS/RS) as the main
technologies for visualization of development work and priorities. In the KMS, spatial planning opens the
space for a multi-sector and integrated approach offering an ideal opportunity to generate new
knowledge by combining different thematic areas.
6.1.5 Resilience Analysis
Purpose: To initiate a process for the definition of resilience and agreement on its indicators
IGAD in collaboration with the Resilience Analysis Unit have engaged a process to lead gradually to the
identification of resilience based indicators and knowledge. Those indicators once available can be
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included in the M&E framework. RAU is also working on processes for the collection of best practices,
data and indicators that would be used by respective countries for resilience.
6.2 KMS Components Under People
6.2.1 Capacity Building
Purpose: To develop the capacities of IGAD and Member States in implementing the KMS components
The KMS is made out of a number of components with for instance technologies to be introduced and
used by experts often for the first time. To increase the support and the success factor of knowledge
sharing, the KMS will include various capacity building initiatives. It includes the development or training
sessions, videos and other guiding products to facilitate the implementation of the KMS. It will also
make sure that human capacities are available with the appropriate skills to adopt and use the different
KMS components. Capacity building is to be done in a cascading manner starting from the regional level
to the national then cluster levels.
Fig 5: Cascading System for Capacity Building
6.2.2 KM Champions
Purpose: To identify Knowledge champions who can dynamically drive the KMS
For the KMS successful adoption, a support from upper management is central. It is by identifying
knowledge champions in the organization that effective consideration, attention and dedication will also
be generated by all the other different levels of management. On many occasions the KM components
have to be piloted before being adopted. The initiation of any testing or mobilization of resources would
need to have the trust of decision makers in the organization to be using them. The KM champions will
have the role of building this trust and generating motivation to test and adopt the new tools.
6.2.3 Incentives
Purpose: To introduce measure to encourage the knowledge sharing culture
The human factor can be positively motivated to bring cultural change and adopt new habits of work.
The available of material or non-material incentives will create a more receptive environment for the
implementation of the KMS. Incentive measures can be wide, it can be for example through capacity
building measures to acquire new skills, delivering certificates of accomplishment to candidates…
11
6.2.4 Communities of Practice
Purpose: To create a network/physical space for the exchange of resilience knowledge
The flow of knowledge between experts should look at opportunities to access a physical environment
and/or virtual space for active exchanges. It will happen through communities of practice or also
through thematic fairs inviting experts to look at knowledge work, products and share further resilience
experiences. This is effective to capture the tacit knowledge held by people and generate new
knowledge creation.
6.3 KMS Components Under Technologies
6.3.1 IGAD Info
Purpose: To develop a common system for baseline data in ASAL and Pastoral Areas
IGAD info gathers a compilation of indicators available publically from different IGAD countries and
places them all under one tool. This tool represents a platform allowing the user to access indicators per
topic, per sectors, per global goals such as the MDGs and to visualise them in table, chart or georeferenced formats. This technology redistributes the MDG indicators according to the IDDRSI Priority
Intervention Areas. The importance of having this regional compilation in one place is an important step
towards integrating and harmonising such knowledge between IGAD Member States. It is also a means
towards sharing IDDRSI baseline indicators but also towards identifying potential data gaps and to work
on their availability especially in drought affected areas. IGAD intends to continue working with this
technology developed by the United Nations, to adapt it to ASALs in the context of the IDDRSI Strategy
and the future M&E of the Sustainable Development Goals. The platform remains a flexible tool for
additional indicators to be uploaded by an individual expert, an organisation or a government agency.
The importance of accessing in one go all information from MS relative to the ASAL region can guide
more effectively programming needs and monitor future progress against development objectives.
IGAD info is based on the DevInfo technology which is owned by the UN and is available for royalty-free
distribution to all UN agencies and government partner and the system is supported through a longterm technical arrangement between the UN and Community Systems Foundation, a technical support
group with more than fifteen years of experience in the implementation of socioeconomic databases.
6.3.2 Di Monitoring
Purpose: To provide a common IDDRSI web based tool for Project and Programmes M&E
DiMonitoring is to facilitate the harmonization and integration of project and programme M&E.
DiMonitoring is a web-based data management application intended to facilitate the tracking of
development plans. The application is designed to allow users to develop customized monitoring
frameworks that provide online access to program indicators and quick filtering of records. IGAD Info
and Di Monitoring represent two integrated and complementary technologies for M&E at different
levels. Some of the key features of di Monitoring include the following:
•
customization features to adapt to specific monitoring frameworks
12
•
•
•
•
online access to program indicators within multiple frameworks in a single web-based
application
quick filtering of records to view which indicators are on track, almost on track, and off-track
Viewing of indicators by various user-defined dimensions, such as those associated with a
particular partner or donor
Entering of actual data values online on a rolling basis
6.3.3 Resilience Investments Maps
Purpose: Providing a common tool for Programme Portfolio Management
The “Who is doing What, and Where” (3W) map developed by UNOCHA provides a look at drought
related investments in the IGAD Member States. Projects and programmes are represented on the web
based map and distributed according to the IDDRSI PIAs. The 3W map gives decision makers and
concerned managers an easy platform for resilience planning and programming. As drought disaster
resilience requires a holistic and multi-sector development approach, the map offers a simple and
powerful technology to reflect the work conducted by various stakeholders under the different PIAs. It is
also useful to identify gaps, avoid duplication of efforts by looking at current or past including future
initiatives in pastoral areas. Using the 3W
technology programming officers and decision
makers can see: Who is involved in resilience
programming? What is being implemented? And
where are investments taking place?
The use of the 3W map will be helpful at many
levels especially as an instrument for program and
project portfolio management.
Fig 6: 3W Map for Kenya
6.3.4 Geo Spatial Portal
Purpose: Geo spatial data sharing platform to support IDDRSI planning
The Geospatial portal would be a common place for IGAD offices and MS to store and access maps and
other georeferenced information. It is a tool to facilitate access to thematic maps and at the same time
would be an element for the creation of new knowledge. Through the Geospatial portal the user can
combine different thematic maps analyze them and generate new knowledge.
6.3.4 Document Management System
Purpose: Centralized IDDRSI Document Management System
A DMS will be used to store explicit knowledge and to allow for a better visibility and accessibility to
resilience products and work. This system will be benefit from resilience based metadata and taxonomy
to facilitate the search of the information and improve its classification. The DMS will be for instance
accessible to all the resilience community through the IDDRSI website for searching, downloading and
also uploading information in its various forms (document, multimedia, maps…).
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6.3.5 IDDRSI website
Purpose: Information sharing and awareness platform
The IDDRSI website serves to facilitate communication about the platform activities as well as the
accessibility to IDDRSI based information and resilience products such as the best practices, lessons
learned, resilience meetings and news…It will also be a place to access the KM tools and to
communicate with the PCU team.
6.3.6 Intranet
Purpose: A backbone structure to hold all types of information and to support processes
The development of an intranet will be the backbone needed to organize and hold all the KMS
knowledge and technologies. It will be done by developing an intranet using special software
technologies which will be used to build the architecture in the background of the KMS. With time this
intranet which is the central knowledge database and structure shall become a path to switch from a
simple website to a fully integrated knowledge portal for IDDRSI.
Fig 7: The Unified Knowledge Management System with its Components
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7. What has been done until now
7.1 Processes What Has Been Done
Fig 8: Processes Related Components Implemented/Initiated
15
7.2 People What Has Been Done
Fig 9: People Related Components Implemented/Initiated
16
7.3 Technologies implemented/Initiated
Fig 10: Technologies Related Components Implemented/Initiated
URL Links to technologies:
3W Kenya: http://kenya.droughtresilience.info/
3W Ethiopia: http://ethiopia.droughtresilience.info/
IDDRSI Site: http://resilience.igad.int/
Geoportal: http://geonode.igad.int
3W Uganda: http://uganda.droughtresilience.info/
3W Sudan: http://sudan.droughtresilience.info/
IGADInfo: http://www.devinfo.org/igadinfo/
IGADInfo Profile Launcher: http://www.devinfolive.info/profilelauncher/igad/
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8. KM Challenges
In the IGAD region, data and information for resilience are highly needed from and for all MS, yet their
capture, integration or accessibility can be often challenging. The number of processes, and
technologies in KM are numerous, and challenges in developing them across a large institutional and
geographical environment can be enormous. For instance, KM has to be implemented across various
technologies, cultures, countries and also understandings of what knowledge management benefits
would bring. Looking at those challenges and based on the results of audits conducted by the IGAD KM
team, decision was made to divide the KMS into small components to be implemented gradually and
when possible independently to secure a greater flexibility and reduce the challenges as much as
possible. This however remains a long process as a common vision is gradually built on how to
implement the KMS. The latter will require a continuous and dedicated support from the resilience
community and MS in working together on the agreed upon components.
9. Road Map for Sustainability
The PCU through the KM team continues to work closely with other IGAD MS and specialized offices,
where the implementation of each of the above components is currently at different levels of maturity.
To secure success, the above unified knowledge management system with its different components
benefits currently from financial resources and the political support of IGAD Member States and
development partner. As a way forward the team will use this support for further institutionalizing
knowledge management through the sharing and adoption of this KMS as a common vision for what could
represent work on KM.
Knowledge sharing can bring experts together by creating a positive environment and offering tools for
information accessibility. The Draft Strategy for a KMS shall be in the coming months shared with all MS
and used as a first step towards agreeing on a common structure and approach for knowledge sharing in
the IGAD region.
Steps
1
Activities Present
KMS at
SC
Date
March
2
Identify
data to
conduct
meeting
on KMS
April
3
Collect
feedback
from
Meeting
on KMS
April
4
Update
the
KMS
strategy
May
5
Share
the
Strategy
for KMS
with MS
June
6
Get
approval
of
Strategy
for KMS
June
7
Launch
the
KMS
8
Implement
KMS and
adjust
June
July
18