1. education
2. homework and study tips

How to find us in Marshall's
Yard
OPENING TIMES
Mon - 9.00am - 7.00pm
Tues - 9.00am - 5.00pm
Wed - 9.00am - 7.00pm
Thurs - 9.00am - 7.00pm
Fri -
9.00am - 4.30pm
Office 2, First Floor, Britannia House
Marshall’s Yard, Beaumont Street, Gainsborough
DN21 2NA
Tel: 01427 677277
Email: [email protected]
WEB: www.riverside-training.org.uk
V4
Introductory courses to get you started
ABC Customer Service
Gain a basic understanding of customer service before
committing to a qualification. Over 3 days learn how to
communicate with customers and present a positive
image. Develop listening and questioning skills to build
good customer relations.
23rd, 27th & 28th January 9:15am – 3:45pm
Confidence for the Workplace
Discover how to get the most from a job description and
prepare the best ever job application form to get the
job. Learn how Twitter and Facebook can help you find
work quickly. This 3 day course is excellent to help you
realise your skills and abilities.
Information, Job and Skills Advice
Returning to Work
Looking for work takes time and effort so it's good to get as much help as you
can. Whether you've recently lost your job or been unemployed for a while, you
can see an advisor to improve your chances of getting back to work.
Career Change
Don't know where to start? Let us help...We have lots of really
useful information for anyone looking to plan their next career
step. Why wait - start today...Most great things begin with a
plan, your career should be no different. An advisor at the
centre can help support you through this process.
Training
Getting new skills and qualifications can help you get more out of work, and life!
There are lots of courses out there. We can give you free advice on re-training,
finding the right course and paying for your learning or other related costs. We
also have lots of information relevant to your situation, for instance, if you're
facing redundancy or trying to fit study around family.
For FREE, Information, Job and Skills Advice. Call 01427 677277 to
arrange a chat with an advisor.
27th, 30th & 31st March 9:15am – 3:45pm
Qualifications to Help you Get into Work
Level 1 Award in IT User Skills (QCF)
This course is for those who wish to gain IT skills used in the workplace
at level 1. Attending twice a week you will gain the skills in:
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Word Processing – creating documents, inserting tables, pictures and
applying formats
Excel – creating simple worksheets, inserting formula and creating
charts
PowerPoint – creating presentations with text and images
This is a recognised qualification and is a fantastic foundation before
moving on to Level 2.
Tuesdays and Wednesdays
3/3/15-1/4/15 9:15am 12:00pm
Are you an
tenant?
Would you like the skills to get (back) into work?
Then “Just the Job” is just for You!
We have a 4 week course at Park Springs Community Centre,
Gainsborough starting
Tuesday 17th February – 17th March 2015 9:30am-12:30pm
• Gain interview techniques
• Get the best results from job applications
• Benefit from recruitment agencies
• Match your skills to job descriptions
• Understand and complete online and paper applications
• Gain information and advice about training and career opportunities
Contact us: 01427 677277 to book a place.
Support
into
Computer
Skills
forWork
Job Search
Qualifications to Help you Get into Work
Award in Customer Service
Are you unemployed and need IT skills to help you get into work? Did
you know that:
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25% of jobs are only advertised online
92% of new jobs require internet skills
72% of employers won’t offer an interview if you don’t have basic
internet skills
We can help you gain the basics IT skills you need to search and apply for
work online including sending professional emails and attaching your CV
CV’s
Do you need a CV or does yours need up dating?
Do you need more advice to get the most out of
your CV? Enrol for our FREE 1 day workshop
and get your CV in a day. Support, advice and
information throughout the day with access to
computers so you leave with a completed CV.
We will also help you to create a covering letter
to send with your new CV.
Interview Skills
Need help with interview skills? Learn how to prepare properly for an
interview and how to handle those difficult questions. Book now for our
short workshop.
A great opportunity to gain a qualification in Customer Service Skills.
This is a great course if you are thinking of working in retail, customer
service or any customer related role. On completion of this course you
will gain a recognised qualification at either: Entry Level 3 or Level 1
through portfolio assessments.
Tuesday
3/3/15-24/3/15
12:30pm – 3:30pm
Award in Preparing to Work in Adult Social Care L1
This is a great opportunity to gain a NOCN qualification at level 1 in Adult
Social Care through portfolio assessments. This is a short and exciting
course to provide you with an introduction to working in adult social
care and working with adults in different social care environments.
At the end of this course you will know:
 The principles of adult social care
 The skills, values and attitudes essential to work in adult social
care
 The responsibilities and limitations of a social care worker
 Various types of adult social care support and their purpose
Friday
24/4/15 – 15/5/15 9:30am-1:00pm
Level 1 Award in Introduction to Hospitality
This is a terrific new 5 week course to gain NOCN qualification at level 1
in Introduction to the Hospitality Industry. If you are considering roles
such as bar work, coffee shop or similar, this is the course for you.
At the end of the course you will know:
 About main food commodities and safe storage
 Services offered within the hospitality industry
 Know the benefits of good customer service and different
customer groups
Wednesday
22/4/15 – 20/5/15 9:30am-12:30pm
A £10 deposit is required for each of the above courses to secure your place. This will be fully refunded when
you complete the course enabling you to gain your qualification for free
*Conditions apply
16 – 19 years old?
Need help to get into work or
training?
Riverside Training has a great flexible programme to
help you move on in learning, work or volunteering. The
programme can help you with:
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Employability Skills
Gaining certificates such as CSCS card or Basic Food
Hygiene
Improving Maths and English skills
Build your confidence
Managing Money
Customer Service skills
IT skills……..and much more
This programme is flexible to support you and will last
12 weeks or more, depending and what you want to do.
Even better we will give you £20 when you have finished
and another £50 if you move into work, training or
volunteering within 6 weeks.**
*All learners need to meet NEET criteria
** Conditions apply
Want help to get on? Call
01427 677277
Coaching and support for people who have had or are
currently experiencing mental health issues. This could
mean you have low confidence, feel socially excluded, are
experiencing anxiety and depression or have health and
weight loss issues.
This project is available to anyone who is 18-64 years old and during this
time you will be able to access:
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Regular one – one confidential support sessions
Interactive and fun workshops
Expand your confidence and social circle with social and volunteering
activities
Peer support
If you or anyone you know wish to
gain more information about this
great project please arrange to
have an informal chat call 01427
677277
Groups and
Organisations
If you are part of an
organisation such as a football
club, gym or informal group
and would like our Mental
Health Coach to talk to your
members please call the centre and ask to speak to Debbie or Catriona.
Kick Start 4 Work
Aged 16-24?
Make on line easy
This is the place to take your first steps online. You can find out
all about the mouse, the keyboard, and the internet, and get
ready to chat to friends with your own email account. From
here, the world is your oyster!
Get to grips with the basics of computers and the internet
including using the mouse and keyboard. Online Basics
includes:
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How to use a keyboard and mouse
How to search and explore the internet
How to keep in touch with email
How to stay safe online
Basics of using online public services
Learn everything you need to be a confident internet user from
finding a job to shopping online. Online Plus includes:
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Using a Computer
Using Public Services Online
Job Hunting Online
Interview Skills
Photos Online
Shopping Online
Being Healthy Online
Using Universal Jobmatch
Everyone welcome!
Join our fantastic 10 week programme and
the opportunity to gain real work
experience. You will have a choice of roles
to pick from working with skilled workers
in a range of trades including;
administration, customer service, security
and many more. Throughout the programme 1 day will be
classroom based where we will help prepare you for work and
brush up on your maths and English along with 2 days on the job
experience. A great opportunity to fill any gaps in your CV and gain
a valuable reference.
Even better, once you have finished we will give you £20!
Call the centre on 01427 677277 for more information.
FREE Work Related Certificates
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Basic Food Hygiene (HABC Foundation Food Safety)
First Aid
CSCS Test (Construction)
Safeguarding Vulnerable Adults
* Conditions apply
Other Qualifications Available
There is a wide range of qualifications available at
Riverside Training including:
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IT – Beginner’s to Advanced – (OCR, ECDL, ECDL
Advanced)
Maths and English testing – (Entry level 3 – Level 2)
Touch Typing (BCS)
Bookkeeping including: Stage 1 & 2
* Fees apply
1
New Leisure and Beginner’s Courses for Spring 2015
Counselling
IT 4 Work
Wed 25/2/15-25/3/15
Or
2/6/15 – 30/6/15
12:30pm-3:30pm Only £10
Beginners - Monday 23/2/15-16/3/15
Beginners Floristry
Thursday 26/2/15 – 26/3/15
Improvers – Tuesday 21/4/15-12/5/15
6:30pm-9pm £20
Improvers Floristry
Thursday 23/4/15 – 21/5/15
Emergency First Aid at Work
Beginner’s Guide to Mental
Health
Wednesday 25/2/15 9am-5pm £30
Wednesday 25/3/15 9am-5pm £30
Wednesday 29/4/15 9am-5pm £30
£20
Tuesday 14/4/15
9:30am-3:30pm
Course fee includes certification costs
Art – Introduction to Acrylics
Friday 27/2/15-20/3/15
1pm-3:30pm
£15 plus £15 materials
cost
Floristry
Weigh to Wellness
Friday 27/3/15
9:30am-3:30pm
£10
6:30pm-8:30pm
£15 + £30 materials cost
Family History
Beginners
Saturday 21/3/15 - 28/3/15
Improvers
Saturday 7/2/15-14/2/15
9:30am-3pm
£20 plus £5 materials cost
Boost Your Self Esteem
Sign Language
Friday 24/4/15 – 15/5/15 1pm-3:30pm
Beginners Sign Language
Wednesday 4/3/15-25/3/15 6:30pm-9pm £20
Improvers Sign Language
Wednesday 3/6/15-24/6/15 6:30pm-9pm £20
Computer Basics Made Easy
For the 50+ £15
Friday 30/1/15-13/2/15
Or
Friday 6/3/15-20/3/15
9:15am-12:15pm
Concessions may apply for course fees and support for material costs
FREE