Centile Telecom Applications SAS
“Differentiate from the PBX crowd
by introducing innovative Cloud UC
and FMC services to enterprises”
Jean-Charles Collin – Product Sales Expert, Centile
Centile Telecom Applications SAS
Plan
Key Facts
Delivering cloud based PBX & UCaaS platforms
to fixed and mobile service providers & telecom operators
•
17+ years Multi-Tenant Hosted & Software IP Telephony based on « SIP standard »
•
Initial R&D Center of 8x8 - EGHT: Nasdaq
•
Fast–growing: double-digit growth
•
Strong Financial Partner: MVC Capital - NYSE: MVC
•
50+ operators: Fixed-line, MNOs, MVNOs, VoIPs, ISPs, Cable
•
500K+ enterprise users in production – All sizes and types
Our expertise – Your Services
Video
Conf
Desktop
Sharing
Mobility
Voice
Unified
Messaging
IM
Presence
Recording
Call Center
IVR
Audio
Conf
Fast growing: More customers – More seats
Global
50+ Service Providers - 500K+ Users – 20 countries
A specialist with Broad Partner Ecosystem
Cloud Telephony and UC trends
GrowthMark
“ In North America, 50% of the SMBs moving to IP adopt hosted
solutions”
MZA
“The cloud telephony market will double from 2013 to 2018”
Gartner
“The Enterprise Unified Communication market is becoming more
mature and enters massive adoption phase.”
The cloud UC challenge & opportunity
Introduce and Monetize UC
Differentiate
Guarantee
•
•
Create value from the cloud •
(call centers, recording …)
Best of breed PBX features
on advanced SIP phones
Presence, IM, Collab
FMC
« Mobilize » VAS services
Centile ISTRA Platforms
ISTRA Mobile
A Mobile PBX Service Platform that allows mobile operators and
MVNE/Os to provide business customers with advanced features of an
office telephone on their mobile handsets.
ISTRA SP
A SIP based carrier-grade VoIP telephony hosted PBX services platform
that allows to gain market share and new revenue streams from a
multitude of its applications (enterprise, trunking, residential)
ISTRA FMC Router
A Mobile Integration Component that allows to smartly interconnect
with MNOs/MVNE/Os to deliver Fixe-Mobile Convergence in
conjunction with ISTRA SP or 3rd party VAS platforms
Any Service – Any Terminal – Any Network
Istra SP
Istra Mobile
Cloud PBX & UC
Cloud fixed-mobile
convergent services
Short Numbers
Group Calls
Supervision
Redirection Rules
Group Calls
Enterprise Voicemail
Parallel Ringing
AutoAttendant
CLI Management
Queueing
VCC (call continuity between
fixed & mobile)
Call Screening
Selfcare Desktop &Mobile
Presence & IM
Short Numbers(VPN)
One Number or
Converged Numbers
Enterprise Voicemail
Switchboard
Cloud mobile PBX & UC
Selfcare Mobile & desktop with
enterprise directory
Queueing
Converged Voicemail
Call Screening
PBX Features
Switchboard
IVR, CTI, …
IVR, CTI
Call Center
Call Center
Any 3
Any Service over Any Terminal over Any Network
Much more than just a hosted software IPPBX (1/2)
Monitoring
Billing
SNMP
Provisioning
CDR files
Diameter
Radius
CRM
SOAP/ XML
REST
3rd party
Apps
TAPI
XML lib
WebServices
Centile ISTRA™
SIP-Trunking AS
UC-SIP AS
SIP
HTTPS
TFTP
SCTI
SIP
SSW
SBC
SBC
Mobile SCP
FW
CAP
MSS
MAP
MAP
SMSC
HLR
SS7
SIP
PBX
PSTN
SIP
TFTP
HTTP(S)
HTTPS
SCTI
Apps
3G
2G
…
…
…
Much more than just a hosted software IPPBX (2/2)
 ISTRA, a high-density multi-tenant Service Platform
 Service independence between enterprises
 100 entreprises of 5 seats  5 entreprises of 100 seats
 ISTRA, a Service Platform with centralized multi-tier
management and supervision
 Automatization et industrialization: IS and multi-level portals
 Upgrade management
 ISTRA, a redundant Service Platform designed to be hosted
 Remote management of SIP phones
 Voice/Video media optimization (LAN/WAN)
Multi-tenant, Multi-tier, White-label
Enterprise portal - myTelephony
Multi-terminals – Multi-numbers
Primary business number
Choose your primary business
number (fixed or mobile) and take
the call from any device

You can choose which of your devices ring.

You can choose to answer from any device.

You can choose to transfer it to a colleague’s from your mobile .

If you miss a call,
notifications
you can forward to voicemail, and receive SMS and e-mail
Choose your Mobile
phone number for
personal calls
Choose your fixed line
number for Business
calls
Choose your group
number for support
calls

Choose your calling identity, no matter the device you call from
Show your
selected
identity
Because countries and enterprises are not all the same
Extension to existing IPBX, converted
to federated devices, with
Converged IPBX Mobile devices
for selected roles/functions
and ability to use registered IP phones
Converged Mobile with Registered IP phones for
key functions (conferencing phones, free phone
positions).
Fully Mobile Enterprise plus softphone
(desktop, web and/or mobile)
Become fully mobile with ISTRA Mobile
Do you still need your desk phone if you are always on the road?
You get full PBX features on the mobile
You keep your fixed and mobile numbers
You choose how and when people reach you.
Mobile Centrex is suitable for:
Employees who need real mobility.
A company that needs to upgrade their legacy
PBX but they don’t want to invest in new IP
phones and equipments.
C- level managers who need everything on
their finger prints with a single device.
myIstra: multi-screen dynamic html5 selfcare
Presence and IM
Histories
Contacts
(calls, voicemail, IM)
(Corporate,
personnal)
Integration
Advanced services
(ACD, Conference, CRM)
(Outlook, Click to
Call)
Settings control
Voicemail
(Consult, email)
(FWD, CLI,
Language)
Collaboration – Video – Screen sharing – File transfer
Still a key user interface: the IP Phones & CPEs
A broad range of certified SIP devices with auto-provisioning
Firmware upgrades, Featured Keys, Presence, MWI …
Salesforce integration: embedded myIstra
Systematic call recording - myRecordings
Centile, your agile partner …
Keep control of your customers
Differentiate your brand and define your own packages/bundles
Manage a large number of customers with limited operations costs
Introduce and monetize smoothly Mobility and UC at your pace
Leverage a future-proof and flexible SaaS-type pricing model
Benefit from the support of a highly skilled team
Inbound Call Center - myCallCenter
THANK YOU