GrassRoots Business Plan Specialists in Landscaping and Environmental Rehabilitation Services “GARDENING HELPS HAPPINESS BLOOM LIKE A FLOWER “ Includes: Research & Company Valuation BUSINESS CONSULTANTS INTERNATIONAL Research & Corporate Finance Specialists Associate to stockbrokers LPC Manhattan Moela Jacques Magliolo MD: Strategy & Research e-mail: [email protected] website: www.magliolo.com Cell: 072 210 2139 Work: +27 11 656 9387 eFax: 086 640 6085 4th Floor, South Office Tower Hyde Park Shopping Corner, Hyde Park PO Box 41966, Craighall, 2024 9387 October 2006 GrassRoots Indicative Valuation This Report is Private & Confidential VALUATION @ end-June 2007 ■ R30.5 million ■ Effective pe of 3.4x October 2006 Report by: Jacques Magliolo +27 (011) 656 9387 Cell : : Fax : 086 640 6085 E-Mail : [email protected] Web Site : www.magliolo.com Address : 4th Fl, South Office Tower Hyde Park Crn, Hyde Park Tel Business Consultants International +27 (0) 72 210 2139 JSE SMALL CAP INDEX JSE ALL SHARE INDEX Comment Valuation during this current bullish economic and commercial property market is favourable for GrassRoots. A fair market value is calculated using ratios (indices of small cap market, all share, industrial and property) and the related index of commercial listed company SABLE. This was done as there is a strong correlation between commercial property growth and landscaping buisiness in South Africa. The full assessment of the valuation is explained in this report. This company equates to a valuation of between R26.5 million and R34.3 million. This value does not take into account the potential of listing the company. Under such conditions, the company would be rated on a much higher price earnings ratio. The pe ratio used is 2.9 times (min) to a higher 3.8 times. The Business Consultants International (BCI) valuation uses a combination of industry discounted cash flow and price earnings ratio to determine a fair and realistic value. These issues are based on research, from global to the South African economic, property and landscaping markets. BCI believes that the company could raise capital for expansion via either private equity or a listing on AltX. It is assessed that GrassRoots should enter into an alliance with a partner to establish long-term competitive advantage, as the South African unlisted landscaping market is highly competitive. There are no listed landscaping businesses in South Africa. Research suggests that GrassRoots will initially lack critical mass, i.e. it should acquire a smaller competitor to boost Balance Sheet strength and size of turnover and profit levels. The company also does not currently meet King II criteria to make it a long-term viable entity. Correlation analysis: A strong link exists between GrassRoots and GDP growth, R/US$ exchange rate and property sector growth. The latter is crucial and thus outlined in this business plan and valuation. Research and advice is thorough, but BCI disclaims all liability for any inaccuracies or omissions. GrassRoots Business Plan Conducted by: Contents GRASSROOTS INDICATIVE VALUATION ___________________________________ 1 ■ CONTACT DETAILS _______________________________________________________ 3 ■ GENERAL DATA _________________________________________________________ 3 ■ CORPORATE ADVISOR ___________________________________________________ 3 ■ NATURE OF BUSINESS ___________________________________________________ 3 ■ BUSINESS & CORPORATE SUMMARY _______________________________________ 4 ■ ABBREVIATIONS USED IN THIS REPORT ____________________________________ 4 ■ GROUP GROWTH STRATEGIES ____________________________________________ 5 ■ BRIEF RESEARCH CONCLUSIONS __________________________________________ 5 PREFACE ____________________________________________________________ 12 ■ REPORT METHODOLOGY ________________________________________________ 13 INTRODUCTION _______________________________________________________ 16 ■ CONCLUSIONS _________________________________________________________ 18 BUSINESS PLAN HIGHLIGHTS ___________________________________________ 19 ■ Executive Summary______________________________________________________ 19 INTRODUCTION TO THE BUSINESS OF LANDSCAPING ______________________ 21 ■ DEFINITIONS ___________________________________________________________ 21 ■ A MULTI-BILLION RAND INDUSTRY ________________________________________ 21 ■ DISCUSSIONS WITH GLOBAL LANDSCAPERS _______________________________ 22 ¾ Control Expenses ______________________________________________ 22 ¾ Managing the Labour Supply _____________________________________ 23 ¾ Marketing expedites Growth & Profitability _________________________ 24 ¾ Use Good Equipment ___________________________________________ 25 ¾ Collections ____________________________________________________ 25 GLOBAL & REGIONAL RESEARCH _______________________________________ 26 ■ MACRO-RESEARCH _____________________________________________________ 26 ■ Agriculture/gardening and landscaping _____________________________________ 27 ¾ General competitive outline ______________________________________ 27 ¾ Counter-seasonality to Europe. ___________________________________ 27 ¾ Biodiversity ___________________________________________________ 28 Page 8 of 130 GrassRoots Business Plan Conducted by: ¾ Marine resources _______________________________________________ 28 ¾ Competitive input costs _________________________________________ 28 ¾ Deregulation and market freedom _________________________________ 28 ¾ Trade agreements ______________________________________________ 28 ■ THE ROLE OF AGRO-INDUSTRIES (BIG AND SMALL) _________________________ 29 ¾ Major research and technology trends _____________________________ 29 ¾ Strategic node comparisons______________________________________ 29 ■ ENVIRONMENTAL CHANGE IN SOUTH AFRICA ______________________________ 30 ■ GLOBAL MARKET PROPERTY ANALYSIS ___________________________________ 33 ■ HOUSE PRICE TRENDS: OVERSEAS AND IN SOUTH AFRICA___________________ 35 ■ SOUTH AFRICAN MACRO-ECONOMIC & HOUSEHOLD SECTOR OVERVIEW ______ 39 ■ HOUSE PRICES IN 2005/6 _________________________________________________ 39 ¾ Middle-segment housing_________________________________________ 39 ¾ Affordable housing _____________________________________________ 40 ¾ Luxury housing ________________________________________________ 40 ¾ Regional house prices___________________________________________ 40 ¾ Some recent provincial trends include:_____________________________ 42 ¾ Building costs and new and existing house price trends ______________ 43 ¾ Land prices____________________________________________________ 44 ¾ Mortgage finance _______________________________________________ 44 ¾ Affordability of housing _________________________________________ 44 ¾ Outlook _______________________________________________________ 45 ■ POTENTIAL SIZE OF THE SOUTH AFRICAN HOUSING MARKET ________________ 45 ¾ Conclusions & Latest Property News ______________________________ 46 COMPETITOR ANALYSIS _______________________________________________ 48 ■ Competitive Comparisons ________________________________________________ 48 ■ Positioning Strategy and Competitive Edge __________________________________ 49 ■ Current situation analysis_________________________________________________ 49 ■ SWOT ANALYSIS ________________________________________________________ 50 ¾ STRENGTHS___________________________________________________ 50 ¾ WEAKNESSES _________________________________________________ 51 ¾ OPPORTUNITIES _______________________________________________ 51 ¾ THREATS _____________________________________________________ 52 ¾ COMMENT ____________________________________________________ 52 THE THREE PHASES OF GRASSROOTS’ PLANNED GROWTH ________________ 54 ■ PHASE ONE: CONSOLIDATION ____________________________________________ 54 Page 9 of 130 GrassRoots Business Plan Conducted by: ¾ Proposed Approach_____________________________________________ 55 ¾ Subsidiaries ___________________________________________________ 56 ¾ GrassRoots’ Corporate Objectives ________________________________ 56 ■ PHASE TWO: THE FRANCHISING DEALERSHIP CONCEPT _____________________ 57 ¾ INTRODUCTION ________________________________________________ 57 ¾ PREFACE: WHY BUY A LANDSCAPING FRANCHISE BUSINESS? ______ 58 ¾ Franchise Business Changes the Landscaping Terrain _______________ 59 ¾ STEPS IN GRASSROOTS’ FRANCHISING ___________________________ 59 ¾ BUYING A GRASSROOTS’ FRANCHISE ____________________________ 62 ¾ THE LANDSCAPING FRANCHISE DEALERSHIP CONCEPT ____________ 62 ¾ THE DEALERSHIP AGREEMENT __________________________________ 63 ■ PHASE THREE: GROWTH AND EXPANSION _________________________________ 66 ¾ Target Client Base ______________________________________________ 66 ¾ Services Clusters_______________________________________________ 67 ¾ Market Share __________________________________________________ 69 ¾ Expansion into Africa ___________________________________________ 69 GRASSROOTS’ SPECIFIC INTERNAL STRUCTURES ________________________ 72 ■ GRASSROOTS’ BUSINESS PROCESSES____________________________________ 72 ¾ Preparing For Future Growth _____________________________________ 72 GENERAL COMPANY INFO ______________________________________________ 75 ¾ Management Team Gaps_________________________________________ 76 ■ CURRENT COMPANY STRUCTURE_________________________________________ 77 ■ LONGER TERM STRUCTURE ______________________________________________ 79 ■ STRATEGIC PROPOSAL: COMPANY STRUCTURE ____________________________ 80 ¾ The Chairman’s Office___________________________________________ 80 ¾ Conclusions ___________________________________________________ 82 ■ STRATEGY AND IMPLEMENTATION – SUMMARY_____________________________ 82 ■ STAFF INCENTIVES TO ENSURE COMPANY SUCCESS AND LONGEVITY ________ 82 ■ EXIT STRATEGIES _______________________________________________________ 83 ■ STRATEGIC FUTURE REQUIREMENTS______________________________________ 83 INDUSTRY ANALYSIS __________________________________________________ 85 ■ The factors influencing residential living trends ______________________________ 85 ■ The impact of the factors driving residential living trends ______________________ 86 ■ SCENARIO THINKING ____________________________________________________ 88 ¾ Scenarios _____________________________________________________ 89 ■ Merging SWOT with scenario thinking ______________________________________ 90 Page 10 of 130 GrassRoots Business Plan Conducted by: ¾ Process of SWOT_______________________________________________ 90 ¾ Technological issues ___________________________________________ 90 ¾ Socio-economic issues __________________________________________ 90 ¾ Environmental issues ___________________________________________ 91 ¾ Conclusion ____________________________________________________ 91 RISK-TO-SUCCESS PROFILE ____________________________________________ 92 ■ Risk ___________________________________________________________________ 92 ■ GrassRoots’ key to success outweighs RISK.________________________________ 92 ■ Market Trends __________________________________________________________ 94 ¾ Market Analysis Summary _______________________________________ 94 ¾ Market Overview _______________________________________________ 95 ¾ Market Needs __________________________________________________ 95 ■ MARKETING STRATEGIES ________________________________________________ 96 FINANCIALS __________________________________________________________ 99 ■ KEY VALUE DRIVERS ____________________________________________________ 99 ■ FINANCIAL ASSUMPTIONS ______________________________________________ 100 ■ FINANCIAL FORECAST: FIRST TWO YEARS ________________________________ 103 ¾ Factors to Consider In Forecasting _______________________________ 103 ¾ Lessons learned from scenario simulation_________________________ 103 ¾ Two Year Forecast _____________________________________________ 103 BBEE: A STRATEGIC ISSUE ____________________________________________ 105 COMMUNICATIONS & INVESTOR RELATIONS PROGRAMME ________________ 107 GRASSROOTS’ VALUATION ____________________________________________ 109 ■ Stage One: Industry Research & Appraisal__________________________________ 110 ■ Stage Two: Determining Gross Value ______________________________________ 111 ■ Stage Three: Discount Rates _____________________________________________ 113 ■ Calculation of Fair Value _________________________________________________ 118 APPENDICES ________________________________________________________ 119 ■ ABOUT THE ANALYST: JACQUES MAGLIOLO ______________________________ 119 ■ BUSINESS PLAN QUESTIONS ____________________________________________ 120 ■ SUMMARY: MARKET CAPITALIZATION & PROPERTY VALUATION _____________ 122 ■ STATISTICS USED IN FORECASTING ______________________________________ 123 ■ Abbreviations and Acronyms _____________________________________________ 125 ■ THE GRASSROOTS LANGUAGE: GLOSSARY OF LANDSCAPING TERMS _______ 125 Page 11 of 130 GrassRoots Business Plan Conducted by: Preface AIM OF BUSINESS PLAN: Obtain research to plan for future company growth. Determine strategy and set up a corporate structure to account for forecast company growth and establish methodology to prevent corporate problems in future. Obtain a valuation. Let’s start with the basics: Which of the GrassRoots’ correlations can be ignored? In the past decade, South Africa achieved many successes, including greater political stability and greater economic freedom. Property investments in South Africa reflect this more positive attitude, showing an actual total return of 15.1% last year. South African commercial real estate outperformed 16 other major countries. The real estate boom in South Africa and low interest rates continued to encourage homeowners to feel confident, buying houses, farms and commercial properties. But interest and inflation rates have started to climb. The war In Lebanon and global interest rate hikes may have changed the global environment. The question is whether such circumstances have changed the local business environment and, in turn, the property market. The commercial property sector is the most important correlations and thus used extensively throughout this report. However, short-term changes to land and government strategy are negligible and tend to be established over five year periods. The following is thus sufficient for this report: ■ During the past three years, the Agriculture and Agro-processing sectors have engaged in several intense working sessions, with a mandate to ensure that future opportunities presented by research and technology will address the social and economic challenges South Africa faces with regard to the performance of the agriculture and agro-processing sector. ■ The work focused on a variety of activities on the value chain, such as on-farm and beyondthe-farm gate activities, which include food processing, distribution, marketing and supportive industries, such as flower growing, gardening on large scales and environmental rehabilitation; the latter being a service that GrassRoots intends to offer. ■ Research conclusions: Mostly, the quality of life of the majority of the citizens of South Africa, the new policies of governance, the nation's performance in global competitiveness, and future challenges in the primary sector of the South African economy have been positive. o Often government’s choices in creating a healthy balance were made after in-depth consultation with the private sector, organised agriculture, labour and civil society. As a nation there is a need to continually analyze needs relating to future opportunities for both wealth creation and the improvement of quality of life. BCI believes that the work done by these groups highlight the important direction that the country is taking in relation to the primary sector of the economy. Policy changes would take medium to long term to implement and thus is an important long-term profit driver for GrassRoots. However, Page 12 of 130 GrassRoots Business Plan Conducted by: the financial forecasts have been limited to two years and thus the primary sector is not taken into account in this document. There is no doubt that South Africa can reach new heights of global excellence for a long time to come. REPORT METHODOLOGY This report serves as a broad information document to determine the viability of GrassRoots to pursue growth strategize and, possibly list on the JSE Securities Exchange’s AltX in the two to three years. This document sets out the operations of the group to date, financial details of the operations in the near future, including prospects and financial forecasts for the next two years. Forecasts for years after that are complete guesswork, given the staggering level of commercial property development expected in the two years prior to the 2010 world cup. BCI undertakes this assessment in relation to global and South African market conditions. It also contains details of directors and management that are disclosed together with summarized financial information and valuation. Details of the factors used to complete a valuation are set out in this report. BCI has not spent time at the offices of GrassRoots in East London, but is satisfied that the information contained in this report is accurate at the date of publishing, and any material matters arising from the date of publication will be disclosed in additional appendices. BCI is also satisfied that the directors have met all conditions set out with regard to information requested. NOTE: GrassRoots has signed a strategy mandate with BCI to assist the company to implement strategies outlined in this business plan. It is also stressed that this commissioned work is a research, business plan and valuation, but does not include a full independent financial audit. It should be noted that full financial statements are not disclosed in this report, but can be obtained from management. This report contains the salient features relating to complete research, which should be read in its entirety for a full appreciation of the extent and importance for the group. PARTS The report is split into numerous parts: 1 2 3 4 5 General investor and company information Global and local industry analysis General company information Pertinent issues relating to Franchising Strategic proposals NOTE: This business plan is based on information received from management. This business plan was commissioned by GrassRoots, with the express purpose of providing them with a “broad” overview of the company and its operations and to determine how sound and viable its corporate structure is, given the rapid changes in both the general business environment, commercial property and franchising sectors. As such, time constraints meant not being able to undertake independent industry and local surveys to determine the viability of the company’s branding strategies. This is crucial, as the company’s formal branding strategy is relatively new and – as with most marketing strategies - expensive and time consuming to implement. The current effort is to raise the awareness of the “GrassRoots” product in South Africa. Page 13 of 130 GrassRoots Business Plan Conducted by: Therefore, the conclusions are based on desk research into the company’s industry potential in South Africa, both current and in the near future. This is not a prospectus and future share price forecasts have not been attempted. The focus of this report is thus to determine GrassRoots’ viability as a major landscaping enterprise in South Africa over the next three to five years. Note that according to the strategy, “not viable” does not necessarily mean outright rejection. It may mean viability after certain conditions are met by management. These would be set out in the report. Statistics: There are numerous instances where latest statistics are not available and thus estimates have been used. A more in-depth analysis of the UK and US property markets were undertaken, given the similarities of those countries’ property markets to South Africa. All questions posed to management during the business plan process is set out in the appendices and answered throughout this report. In conducting research on the property industries, literally hundreds of documents were perused, from World Bank archives to United Nations and IMF research projects to the US Congress Library to South African databases. In almost every document, an overwhelming fact emerged: For sub-Saharan Africa to satisfy growing economic demand, new businesses are being built, new hotels are springing up and productivity is booming. Therefore, a significant increase in demand for property, both private and commercial services, is forecast. Consequently, demand for landscaping will mirror this growth within the stated regions. ■ Industry analysis takes place on a top-down approach; from the global markets to regional (Africa), followed by sub-regional (neighbouring countries) and completed by an analysis of South Africa. ■ This norm was made more difficult in that major global corporations consider South Africa as part of Africa, which is a specific emerging market trading bloc, namely the EMIA - Eastern Europe, Middle East, India and Africa. ■ This part of the research became more valuable when it was determined that South Africa’s economy was expected to continue to boom, expounding the need to provide individuals and companies with property and related services.. The BCI methodology undertaken in this project is based on a four phase approach, as set out below. This document concentrates on the first three phases, namely research, due diligence and business plan. Implementation (last phase) will follow; as stated in the BCI Mandate. Page 14 of 130 GrassRoots Business Plan Conducted by: The research phase included: Global and domestic environmental influences, trends on property and related industries. The essence was to determine what and how GrassRoots will be affected in the future and thus assess its viability as a major competitor in South Africa. In the increasingly competitive global world of business, companies face huge constraints due to progressively saturated marketplaces, rising costs due to skills shortages and emerging market jitters. At GrassRoots, management brings together top-notch experience and the latest technology to deliver comprehensive solutions for complex problems. These are, however, relatively new and needs to be assessed to determine whether such structures are suitable in a changing environment. With its headquarters in East London, GrassRoots aims to become a leader in South African Landscaping and related services business. The company aims to offer its services that will result in considerable savings for individuals and companies looking for landscaping services for their properties (residential and commercial). As African economies move into knowledge-based ones, empowering staff to perform their core competencies and functions are fast becoming a challenging reality. As such, people excellence becomes a key to an organization's competitive advantage. It has been stated that staff will be empowered within the company; such details are looked at in this report. To achieve a desired balance between growth plans and empowerment ideals, GrassRoots has undertaken to contract BCI to conduct a full research into trends (locally and worldwide), supply demand factors, economic growth patterns and a financial assessment as to the viability of GrassRoots as a going concern. Consequently, Magliolo (BCI’s MD: Strategy and research) uses the research as basis for the assumptions used to forecast earnings trends for GrassRoots, particularly when undertaking a valuation of the business. Full research was conducted by Business Consultants International Page 15 of 130 GrassRoots Business Plan Conducted by: Introduction The business plan compiles a variety of official and proprietary information in a format that allows the company owner to quickly benchmark the strength of the landscaper within a specified region and the world as a whole. While attention has been made to provide the most recent information available, the analysis presented in this document covers global markets, African and South African outlook for property as corporate landscaping is an integral part of the business of GrassRoots. For each year reported and forecast, estimates and assumptions are provided as set out in this report. Using econometric models that project fundamental economic dynamics, demand estimates are created. Note that the study does not discuss the specific players in the market serving the landscaping demand, nor specific details at the product level. The study, therefore, is strategic in nature, taking an aggregate and long-term view, irrespective of the players or products involved. It is therefore aimed at determining whether there is an investment opportunity in this market; thus, a thorough analysis is aimed at establishing viability of the project. In addition, the property business in Africa was assessed and summarised in this report. The UK and US markets were analyzed and factors, that could influence the South African market, were assessed. These factors are also set out in this report. The local property market can best be described as highly efficient and profitable, with various fields that are, however, not cyclically simultaneous. This means that the factors (supply and demand) that influence commercial and residential property are not the same. Research indicates that residential property cycles are strongly followed by commercial property. GrassRoots’ income stream is affected by the latter, which is now in a bullish phase. This fits in with discussions held with GrassRoots. The company is expected to be strong in providing landscaping services to corporate South Africa, but aims to profit from the residential side during the next five years. The method of development is in its infancy and GrassRoots would benefit from an organizational structure that includes strategic implementation methodologies. GrassRoots is focused on two key elements, namely: Strong emphasis on quality and efficient services. Professionalism towards staff, clients and shareholders. Under globalization, the future success of the property market is inextricably linked to the worldwide growing focus towards South Africa having an efficient and professional service. This has been highlighted in recent months, with the World Cup 2010 coming to South Africa. However, property (across all sectors) is being reviewed by the ANC-controlled government. The proposal of a property charter has not been finalized. Therefore, companies that do not take cognizance of expected changes in legislation will be negatively affected during the next two years. The report covers the government’s demands and takes cognizance of future trends in its strategy. The aim of the research is to provide analysis at a global level, summarising and explaining the key drivers highlighted by the statistics on consumer trends, distribution and consumption occasion analysis, competitive information and analysis of product and service innovations. Page 16 of 130 GrassRoots Business Plan Conducted by: Therefore, trends in the US/UK property industries are used to determine GrassRoots’ current prospects to provide commercial property owners with landscaping services. For the future, how will expansion into additional South African regions affect profitability. These trends are also important for industry associations and watchdogs. To accomplish this task, research included analysis of numerous JSE Securities listed companies. In fact, the top 80 companies’ property portfolios were assessed and are set out in the Appendices. An entire, untapped market is the possibility of approaching these companies with a proposal to offer landscaping services. This would take extensive research and strategic investigation. BCI believes that this is possible, but only with a team of strategists that would include auditing and legal due diligences and a proposal to list; funds would be needed to launch such a vast project. THE VALUE OF THE TOP 80 LISTED COMPANIES IN SOUTH AFRICA = R1,855 billion This strategy has not been included in this business plan. In addition, BCI believes that it is possible to draw a connection between property and some important drivers that set the stage for long-term shareholder value creation; of importance, when GrassRoots is ready to list on an exchange. Stock prices are affected by a variety of factors, many are external and beyond the control of individual companies. However, BCI found that landscaping services can stimulate five key shareholder value drivers: Revenue growth Profit growth Asset efficiency Employee satisfaction Customer satisfaction. The analytical framework, that assesses Shareholder Value forms BCI’s basic methodology to organize the analysis of this unique business opportunity for GrassRoots. Companies today should formally and systematically analyze their businesses on a regular basis to determine the conditions under which they operate, as this form of research can have the greatest contribution to shareholder value. Unfortunately, many South African companies ignore this practice and often become a statistic. Consequently, 66% of small to medium sized businesses fail within the first three years of operation in South Africa (SSA). WHAT GRASSROOTS NEEDS: Either an investor/s and/or partner or working capital to expand rapidly, yet efficiently. Strategic industry experience (preferable). Corporate finance assistance to draft a prospectus, corporate profile, IR plan and branding strategy. A board that conforms to King II. A Board, which will have an independent Chairperson, and include someone to represent staff. Performance contracts with management team. Page 17 of 130 GrassRoots Business Plan Conducted by: In the event that the management fails to exceed the 'worst case scenario' financials, the management contract lapses. The future of the management team will then be decided by the board. Three to five year restraint of trade in the shares. CONCLUSIONS ■ The GrassRoots method of business is expected to satisfy demand for landscaping services in local property industries. ■ It also offers promising applications in other industries and geographical markets and GrassRoots’ ceo Mdu Madikane is respected by colleagues and the industry as a whole. ■ BCI has observed Madikane at its company’s office. There is no doubt that staff and colleagues respect him. ■ The BCI assessment, therefore, is that this is an exciting and lucrative business that could grow significantly in the near future, but with stipulations – as outlined in this report. NOTES: Page 18 of 130 GrassRoots Business Plan Conducted by: Introduction to the Business of Landscaping DEFINITIONS ■ Landscape designer: someone with the knowledge to achieve maximum beauty and functionality on any landscaping project. Landscape design takes into account much more than just choosing plants. In addition to designing landscapes, a good landscape designer will also consider how landscaping plans fit into the surrounding area and neighbourhood, which designs will best meet landscaping needs, and how to keep maintenance and upkeep to a minimum. Hiring an experienced landscape designer is the first step towards designing the ideal landscape for commercial and residential properties. ■ Landscape horticulture involves both the growing of ornamental plants (trees, shrubs, vines, groundcovers and herbaceous perennials) and their use in designed, constructed landscapes. Such designed environments are not just “pretty;” they add functionality by modulating temperature, abating noise, reducing glare and increasing privacy and security. Closely associated with the art of gardening, landscape horticulture also involves the science of plants and the business associated with producing and using these plants. Landscape horticulturists must know many different kinds of plants and their basic characteristics; how they grow, develop, reproduce, and adapt to different environments as well as the optimal growing conditions for specific plants and potential problems associated with them, such as pests and diseases. A MULTI-BILLION RAND INDUSTRY The landscape horticulture industry is a multi-billion Rand business. In 2004, the quantity of seeds grown in South Africa was an estimated US$250 million (R1.7 billion). It is estimated that these official UN Statistics may be 30% lower than actual statistics. Add to that figure the sale of the final product, design levels and the value of farming, the estimated figure is a total gross value (production) of R68-billion, with farmers' income amounting to R70billion. A heightened awareness of the impact on the environment has resulted in the development of landscapes that enhance the relationships between human-made and natural areas. Industry professionals are committed to stewardship, working to pass on to future generations a healthy, sustainable environment and an appreciation for the protection and management of natural ecosystems. The following table highlights the value of the estimated size of the domestic market for seed and other planting material of selected countries (in US$ million) Page 21 of 130 GrassRoots Country Business Plan Conducted by: Size of domestic market Country Size of domestic market USA 5,700 Egypt 140 China 4,500 Belgium 130 Japan 2,500 Chile 120 1,930 Serbia & Montenegro 120 France Brazil 1,500 Nigeria 120 Germany 1,000 Finland 103 India 1000 New Zealand 90 Argentina 930 Slovakia 90 Italy 780 Switzerland 80 Canada 550 Paraguay 70 Russian Federation 500 Tunisia 70 Korea 400 Uruguay 70 Australia 400 Bangladesh 60 Mexico 350 Portugal 60 Taiwan 300 Ireland 60 Spain 300 Israel 50 Poland 260 Kenya 50 United Kingdom 257 Colombia 40 Turkey 250 Bolivia 35 South Africa 250 Zimbabwe 30 Netherlands 208 Peru 30 Czech Republic 200 Slovenia 30 Hungary 200 Saudi Arabia 18 Denmark 170 Zambia 15 Austria 170 Ecuador 12 Morocco 160 Malawi 10 Sweden 155 Dominican Republic 7 Greece 140 Uganda 6 Total = 26,776 * Source: UN Documents. This total represents the sum of the commercial flower seed markets of the listed countries. The commercial world seed market is assessed at approximately US$30 billion. DISCUSSIONS WITH GLOBAL LANDSCAPERS Running a profitable landscaping business may seem simple enough. However, the formula is much more complicated than it appears, and the development of revenues and control of expenses are not simple matters. BCI conducted brief off record discussions with landscaping experts in the US and UK. The following is a sample of discussions held. These have been taken into account in drafting this business plan. Control Expenses The first thing landscape contractors have to determine is their costs.” This is according to Steve Glover, who operates Symbiot Business Group, Salt Lake City, Utah, a company that provides landscaping consulting and other services to the industry. Glover is former co-owner of L&L Landscape Services, San Jose, California, which he and his partner sold in 1999. Page 22 of 130 GrassRoots Business Plan Conducted by: “You need to track your expenses.” This is the sentiments of many others. “You can’t make any money if you don’t know what your expenses are.” The reason is simple, but is often overlooked by newer landscape contractors and other entrepreneurs: Profitability is not simply the money one collects — revenues — it’s revenues minus expenses. Many unprofitable or barely profitable landscape contractors do not have a budgeting and estimating system that enables them to project expenses a year in advance. This is according to Tony Bass, president of Bass Custom Landscapes, Bonaire, Georgia. Such a budgeting and estimating system enables landscape contractors to recover their expenses and still have money left over for profit. Knowing one’s costs will help avoid getting hurt in bidding wars. A landscape contractor with low expenses can do some jobs profitably that landscape contractors with higher expenses would lose money on. In calculating expenses, consider not only obvious items like labour and telephone expenses, but also downtime; the landscape contractor’s own time and equipment repairs and depreciation. Downtime is important because it represents an “opportunity cost.” Even if there’s no labour expense during downtime, idle equipment doesn’t do the landscape contractor any good. Additionally, overhead costs like utilities and rent still accumulate even if there is no business. So, minimizing downtime helps ensure revenues are coming in while expenses are being incurred. Similarly, it is important to know the time the landscape contractor puts in on each job, whether as an active participant, someone who oversees the work, in bidding the job and collecting money, or in other facets. The landscape contractor’s compensation, including salary, benefits, etc., need to be factored in when bidding a job. Managing the Labour Supply Labour will often be a landscape contractor’s largest expense, and biggest headache, according to landscape contractors. “Having qualified staff is an endless topic.” Kurt Kluznick, owner of Yardmaster, Inc., Painesville, Ohio. Some landscape contractors take on the work, but don’t have the people to handle it. You have to have good, talented labor and an ample supply of it. Attracting and keeping labour, particularly good labour, is a problem throughout the industry, and GrassRoots plans to offset these problems in a two fold manner: ■ ■ Through a franchise dealership concept; outlined in this report. Share incentive scheme; to keep staff within the holding company and in its subsidiaries. James River Grounds Management, Inc., Richmond, Virginia, can fill only about 10% of its annual labour needs through local hiring, according to Maria Threadgill, vice president. Therefore, the company turns to the government’s H2B program to bring in foreign workers on temporary visas to fill the 90% company’s labour needs. That’s scary, particularly in an immigration-unfriendly South Africa. On the other side of the employment coin are the ambitious workers who have an eye on owning their own business some day. These workers and managers are a concern because they can become the landscape contractor’s competitors. One way to prevent that from happening, according to Glover, is to compensate top employees well, enable them to take on additional Page 23 of 130 GrassRoots Business Plan Conducted by: responsibilities (with additional compensation) as they progress, and explain some of the challenges of running one’s own business. For example, upper management controls much of the decision-making at some companies. Some potential employees, those who want to make many of the decisions themselves, won’t fit in at such a company. The company’s culture may also change as the firm evolves. This change should be reflected in hiring decisions as well. If a company exits one part of the business to specialize in another, for example, it will need to look more aggressively for people competent in the new specialty. Marketing expedites Growth & Profitability In addition to the labour challenge, landscape contractors must deal with the challenge of building and growing a business. Marketing is critical. “If you count on the Yellow Pages alone for your marketing and promotion, you’ll die a quick and ugly death,” Kluznick says. Potential customers who use the Yellow Pages to find contractors are typically price shoppers. If they buy at all, they buy on the lowest price, which may result in a loss for the landscape contractor who keeps bidding lower just to get the business. Though it often comes to mind first, price isn’t the hook on which to sell a job, Kluznick said. “You need to have the ability to sell on value, not on price. There are always lower prices.” Part of commanding higher prices is running a professional business, a concept the landscape contractor can relate to the consumer directly and indirectly by the way he dresses when bidding a job, the use of preprinted forms, and the appearance of a vehicle with the company’s name on it, etc. These have all been taken into account in the implementation strategy; to be outlined to the management of GrassRoots once this business plan has been accepted by GrassRoots executive team. Everyone is a self-proclaimed expert. But some of the landscape contractors offering low prices aren’t responsive. They do not return phone calls, may not finish the job or may not show up at all. Some customers have been burned by unprofessional landscape contractors in the past (i.e., someone not finishing the job), so professionalism is important to help assure them that they will be making the right decision this time. To sell on value, a landscape contractor must be able to offer something different than his competitors. Some landscape contractors specialize in water features. Others specialize in design. Others specialize in maintenance. Still others specialize in other areas or in a combination of services. While landscape contractors may be specialists in a particular area, one way they can grow the business is by hiring people with expertise in different areas, whether it is in different types of landscaping, or in different areas of business (e.g., accounting, marketing, sales). A landscape contractor’s fleet of trucks can be one of his best marketing tools, Bass said. He recommends making sure trucks are all well-maintained, showing company signage. Page 24 of 130 GrassRoots Business Plan Conducted by: Use Good Equipment Invest in top-of-the-line, high productivity equipment. The higher the productivity you can get from the equipment, the more jobs you can complete. If a landscape contractor thinks he can go out with equipment that’s not cutting edge, he’s setting himself up for a big disappointment. Collections Once the work is completed and the customer is satisfied, there are still no profits until you receive payment. Any money collected in advance or while the work is in progress helps make sure you have the money to pay ongoing expenses of labour, while also helping to ensure receivables are kept to a minimum. Always require a deposit, typically 25% of the bill, for any work. If it’s a small project, he collects the rest upon completion. Bass added that it’s important to bill immediately. Too many landscape contractors wait for a while after completion before presenting the bill. Glover recommends being very aggressive in collecting any money due. Following the above suggestions, and generally educating yourself in good business skills, will go a long way towards making a landscape company profitable. GrassRoots Landscapers offers a full in-house landscape service from project inception through to completion. Each landscape design is uniquely developed for each client, ensuring that full design potential for each project is reached. At GrassRoots, management is well versed in both soft and hard landscaping designs. Their innovative garden designs range from indigenous, tropical, Japanese and desert. As well as designing and constructing beautiful private gardens, GrassRoots handles commercial landscaping in office parks, shopping centers etc. They are constantly improving the quality and value of their service to clients by utilising the latest techniques and quality materials. They are based in East London and intend to cover four regions in the next two years, namely Gauteng, KwaZulu-Natal, Eastern Cape and Western Cape. GrassRoots works within the African social context; creating work opportunities for small and medium enterprises within tender proposals. GrassRoots supports local sustainable development planning in the context of national priorities and global challenges. Their contribution focuses on the biophysical aspects of sustainable development, integrated strongly with social and economic aspects. NOTES: Page 25 of 130 GrassRoots Business Plan Conducted by: Global & Regional Research MACRO-RESEARCH (Introduction for foreign investors) South Africa occupies the southern tip of Africa, its long coastline stretching more than 2 500km from the desert border with Namibia on the Atlantic coast southwards around the tip of Africa and then north to the border with sub-tropical Mozambique on the Indian Ocean. The low-lying coastal zone is narrow for much of that distance, soon giving way to a mountainous escarpment that separates it from the high inland plateau. In some places, notably the province of KwaZulu-Natal in the east, a greater distance separates the coast from the escarpment. Although the country is classified as semi-arid, it has considerable variation in climate as well as topography. The great inland Karoo plateau, where rocky hills and mountains rise from sparsely populated scrubland, is very dry, and gets more so as it shades in the north-west towards the Kalahari Desert. Extremely hot in summer, it can be icy in winter. In contrast, the eastern coastline is lush and well watered, a stranger to frost. The southern coast, part of which is known as the Garden Route, is rather less tropical but also green, as is the Cape of Good Hope - the latter especially in winter. This south-western corner of the country has a Mediterranean climate, with wet winters and hot, dry summers. Its most famous climatic characteristic is its wind, which blows intermittently virtually all year round, either from the south-east or the north-west. South Africa has seven major terrestrial biomes, or habitat types - broad ecological life zones with distinct environmental conditions and related sets of plant and animal life. The eastern section of the Karoo does not extend as far north as the western part, giving way to the flat landscape of the Free State, which though still semi-arid receives somewhat more rain. North of the Vaal River the Highveld is better watered and saved by its altitude (Johannesburg lies at 1 740m; its annual rainfall is 760mm) from subtropical extremes of heat. Winters are cold, though snow is rare. Further north and to the east, especially where a drop in altitude beyond the escarpment gives the Lowveld its name, temperatures rise: the Tropic of Capricorn slices through the extreme north. This is also where one finds the typical South African Bushveld of wildlife fame. The deep interior provides the hottest temperatures: in 1948 the mercury hit 51.7ºC in the Northern Cape Kalahari near Upington. Page 26 of 130 GrassRoots Business Plan Conducted by: Average temperatures in ºC Summer Winter Cape Town 20 12.6 Durban 23.6 17 Johannesburg 19.4 11.1 Pretoria 22.4 12.9 By far South Africa's biggest neighbour is the ocean - or two oceans, which meet at the southwestern corner. Its territory includes Marion and Prince Edward Islands, nearly 2 000km from Cape Town in the Atlantic Ocean. The cold Benguela current sweeps up from the Antarctic along the Atlantic coast, laden with plankton and providing rich fishing grounds. The east coast has the north-to-south Mozambique/Agulhas current to thank for its warm waters. These two currents have a major effect on the country's climate, the ready evaporation of the eastern seas providing generous rainfall while the Benguela current retains its moisture to cause desert conditions in the west. Several small rivers run into the sea along the coastline, but none are navigable and none provide useful natural harbours. The coastline itself, being fairly smooth, provides only one good natural harbour, at Saldanha Bay north of Cape Town. A lack of fresh water prevented major development here. Nevertheless, busy harbours now exist at Cape Town, Port Elizabeth, East London, Durban and Richard's Bay. On dry land, going from west to east, the country shares long borders with Namibia and Botswana, touches Zimbabwe, has a longitudinal strip of border with Mozambique to the east, and lastly curves in around Swaziland before rejoining Mozambique's southern border. In the interior, nestled in the curve of the bean-shaped Free State, is the small mountainous country of Lesotho, completely surrounded by South African territory. There are only two major rivers: the Limpopo, a stretch of which is shared with Zimbabwe, and the Orange (with its tributary, the Vaal) which runs with a variable flow across the central landscape from east to west, emptying into the Atlantic Ocean at the Namibian border. In so dry a country, dams and irrigation are extremely important: the largest dam is the Gariep on the Orange River. The total land area of South Africa is slightly more than 1.2 million square kilometres, and it measures some 1 600km from north to south and approximately the same from east to west. The legislative capital is Cape Town, the administrative capital is Pretoria, and the biggest city is Johannesburg. A good rail and road system links all major centres. Agriculture/gardening and landscaping General competitive outline South African agriculture and flower markets have a number of competitive advantages, making the country both an important trading partner and a viable investment destination. Worldclass infrastructure. South Africa has three deep-water ports, three international airports, a network of roads and railways, well-developed cold chain facilities, and a sophisticated financial sector. Counter-seasonality to Europe. South Africa's counter-seasons to Europe, the country's primary export market for horticultural and floricultural products, is a major competitive advantage. South Africa is the closest major southern hemisphere producer of horticultural and floricultural products to Europe, and has significantly shorter shipping times than its rivals. Page 27 of 130 GrassRoots Business Plan Conducted by: Biodiversity South Africa's diversity of climates - tropical, subtropical and desert - allows for a vast and varied array of floral products. Marine resources South Africa has almost 3,000 kilometres of coastline, which is commercially used for conventional harvesting and for mari-culture and aqua-culture. Competitive input costs While South Africa boasts infrastructure comparable to first world countries, its cost structure is decidedly third world. At around 1.7 US cents per kilowatt hour, it has one of the cheapest electricity costs in the world. Labour rates are also competitive. Deregulation and market freedom In the 12 years since the end of apartheid in 1994, South African agriculture has evolved from a highly regulated and protected industry to one free from all constraints, unsubsidised by government and capable of competing with the best in the world. ■ The Marketing of Agricultural Products Act of 1996 dramatically changed agricultural marketing in the country by closing agricultural marketing boards, phasing out certain import and export controls, eliminating subsidies, and introducing import tariffs to protect South African farming from unfair international competition. o While a fairly radical process to some old-style producers in South Africa, deregulation has ensured a leaner and stronger agricultural/floral industry, with farmers and agribusiness able to position themselves as players in a globally competitive environment. o Phasing out controls and closing marketing boards led to a short-term shortage of essential services formerly provided by the boards and cooperatives, such as storage, grading, deliveries, value adding, information dissemination and research. As a result, specialised marketing support institutions, such as the South African Futures Exchange (Safex) and the Agricultural Futures Market of the JSE, were established to provide much-needed price risk management mechanisms. Trade agreements South Africa's agriculture/floral and agribusiness sector are benefiting from increased market access to its key trading partners, the EU and the US, as well as to sub-Saharan countries, through a number of trade agreements: ■ African Growth and Opportunity Act - extends to South Africa and other sub-Saharan US generalised system of preference (GSP) benefits for more than 1,800 items beyond the standard GSP list of 4,600 items. The Act remains in force until 30 September 2008. ■ EU-SA Free Trade Agreement: commits the EU to the full liberalisation of 95% of South African imports over a 10-year transitional period from 2000, while South Africa is to liberalise 86% of EU imports over a 12-year transitional period. ■ EU-SA Wine and Spirits Agreement: improves access for South African wine and spirits to the European market, applying an annual duty-free tariff quota of 42 million litres. ■ SADC trade protocol: The Southern African Development Community (SADC) trade protocol, which came into effect in September 2000, provides for the phasing down of tariffs of 11 of the 14 SADC member countries. Participating countries are from the sub-Saharan Page 28 of 130 GrassRoots Business Plan Conducted by: region, excluding Angola, the Democratic Republic of Congo and Seychelles. This trade bloc has a combined population of around 135-million. ■ South Africa Customs Union: Under the present Sacu agreement, participating member countries South Africa, Botswana, Lesotho, Namibia and Swaziland have totally abolished internal tariff. THE ROLE OF AGRO-INDUSTRIES (BIG AND SMALL) Major research and technology trends Developed countries, such as the UK, are characterised by advancement through the development and utilisation of innovative technologies. In South Africa, the characteristics and trends in agricultural and floral technology have been complex, and have been overlaid by socio-economic conditions. Two distinct sectors are apparent, a high-technology developed sector and a resourcepoor sector, which requires a different technology application profile for development. Within the more highly developed agricultural/floral sector of South Africa, awareness and use of high levels of technology are advanced. However, most of the technologies have been found to be product and process technologies, with few support and information technologies. About 30% of technologies are imported, primarily from the more developed countries. South Africa therefore tends to be an adapter and user of technologies developed elsewhere, with a somewhat limited innovation base. This provides GrassRoots with an opportunity to train and develop entrepreneurs with locally designed systems to innovate landscapes and land reclamation technologies. However, the adaptation of the imported technologies has allowed South Africa to process, transport and market products to discerning markets within South Africa as well as the most developed world economies. This has placed the South African agricultural/floral sector well ahead of other developing countries, and comparable to developed nations, even though a sector of the rural community is unable to participate, because of various constraints. Technology, and in particular information systems, will need to be developed so that advantage may be taken of an as yet under-utilised potential. The skills base of South African agriculture and floral does not compare well with that of developed nations. There appears to be an insufficient number of people with high skill levels. The more developed the sector becomes, the more critical this component will be when competitiveness, particularly in the higher technology area of value-adding is considered. Trends in technology in the developed economies need to be considered. Populations of those countries are aware of product safety, storage, the influence of consumerism and integrated production as it affects the sustainable interaction of agriculture and floral on the environment. The importance of consumerism is clearly seen in the increasing popularity of notions such as "products of origin" and traceability requirements among consumers. Environmental and social characteristics of products are important consumer requirements. These factors dictate acceptability of products and production practices as well as technological processes, which become even more important when one considers the cross-border movement of products for trade and other purposes. GrassRoots is to conduct research in cross border trade during its third phase of expansion. The success of South Africa in relation to other producers of such products will depend on the extent to which the local industry can harness the technologies needed to compete. Strategic node comparisons These South African sectors contain elements of both a highly developed, technology-based economy, and one that is less developed and resource-poor. This complicates the benchmarking analysis. Page 29 of 130 GrassRoots Business Plan Conducted by: The trend as a whole, however, is clearly one of a country placed between a developed and developing one, with movement towards one of further development. This is particularly so if one takes into account that large numbers of rural, resource-poor members of the population have the potential, if the correct drivers are used, to move rapidly towards the developed sector. This is the aim of GrassRoots; through its Franchise Dealership methodology. This trend would appear to dictate that development of innovative technologies locally, and will be necessary to maintain the current situation and improve the socio-economic development of the population. It is also observed that while primary agricultural and floral production is highly efficient and at an internationally competitive level, secondary processes, including processing and manufacturing, are less efficient in the local environment. To fully capture the added value of the downstream processes, technology development will have to be directed towards such processes to increase efficiency and enhance international competitiveness. GrassRoots believes that the Franchise concept will enable individuals to increase productivity and innovation to bolster the downstream income flows. ENVIRONMENTAL CHANGE IN SOUTH AFRICA Please note that this section of the state of the environment report will be expanded in future to include more comprehensive description of the following drivers of environmental change: ■ ■ ■ ■ ■ ■ ■ ■ Energy Mining Manufacturing Transport Agriculture Settlements Tourism Recreation For now, this section contains a brief overview of the causes of environmental change, which could affect the long-term potential of GrassRoots’ revenue stream. It is important to understand the causes of environmental change, to be able to develop and implement strategies that will encourage sustainable practices and discourage harmful ones within the floral, horticultural and land-related markets. Experience from developed countries has shown that costs of prevention of environmental damage are very much lower than costs of rehabilitation or repair of degraded areas, or the costs associated with loss of species and ecosystems for good. In order to promote sustainable behaviour patterns, it is therefore critical to start with improving understanding of natural resources and systems and what causes them to become depleted and degraded. Once this is understood, we can formulate and implement sustainable development strategies, monitor impacts, and evaluate and change policies accordingly. This section attempts to outline the general causes of environmental change, and to depict the inter-connectedness and complexity of all aspects of human activities in a simplified way. This section also summarises how the driving forces have changed in South Africa recently, and how they will continue to change and influence GrassRoots’ profitability. In later editions of this report, this section will be expanded to show how specific activities contribute to environmental change. Environmental change in South Africa comes from both national and international driving forces. International driving forces include trade, Conventions, and standards. National driving Page 30 of 130 GrassRoots Business Plan Conducted by: forces are population growth, employment, equity and economic growth. Together these forces influence the country's macro-economic policy. Macro-economic policy also provides a framework for sectoral policies, and the enforcement of these policies determines resource use patterns. Population pressures and gaps in understanding of natural processes add to the problem, by increasing the demand and use of natural resources, without planning for the consequences to the integrity of the natural systems on which all life on earth depends. Changes in macro-economic policy are needed, to improve the meeting of needs, while minimising the harmful impacts on the environment, and converting resource use to sustainable levels do that we can continue to use resources and meet our needs. The following figure shows the pattern of forces that are at the centre of environmental change. 1. International driving forces include trade, conventions, and standards. South Africa needs to trade with other countries in order to bring in foreign exchange, and to grow the economy through exporting more goods than are imported. Needing to trade internationally encourages production within the country. Historically, this led to conversion of large areas of natural habitat to areas of agricultural/floral production. In order to increase the quantity of exports, cheap methods of manufacturing were used, which often had polluting effects. a. South Africa has also ratified several international agreements and conventions. These can become powerful forces driving national policy and behaviour patterns. 2. National driving forces that have led to the current situation include the need for economic growth and job creation, self sufficiency, and exports. The large population also puts pressure on macro-economic policy to provide for basic human needs and achieve economic growth. 3. Historically in South Africa, the macro-economic and sectoral policies that resulted from these forces included settlement policies, discrimination of access and subsidisation. For example, agricultural and floral farming was reserved for commercial farmers, while subsistence farmers were forced into homeland areas. Conservation measures were Page 31 of 130 GrassRoots Business Plan Conducted by: typically to restrict access to protected natural areas, alienating large sections of the population from environmental issues such as wildlife conservation. 4. The resource use patterns that resulted were exploitative, and the problem was compounded by a large, unevenly distributed demand. Industry and agriculture used energy and water wastefully, as there were no incentives to use natural resources wisely, or to recycle. The high densities of low-income population in the homelands, forced unsustainable resource use. The large population, and failure of the government to enforce regulations put added pressure on natural resources. 5. These activities created large distortions in the economy and distribution of wealth. Large sections of the population were driven to live in informal settlements without formal services such as water supplies and sanitation, due to the imposed low income levels. Levels of resource use were unsustainable, and environmental degradation was widespread. 6. The combination of degradation and depletion of resources, and unmet basic human needs acted together to force change in national needs. The high population growth rate also contributed to national pressure for policy reform. 7. International pressure for social and political reform in South Africa, and a greater global awareness of environmental issues became the predominant international driving forces. The international community placed trade restrictions on South Africa, and excluding her from the global community. The combination of degradation and depletion of resources, and unmet basic human needs, including political enfranchisement, acted together to force change in national governance. The change in political dispensation resulted in a new Constitution, new macro-economic and framework policies, and law reform. These changes all brought about new emphases on environmental goods and services, and new management strategies. 8. National needs which, in addition to international forces, act to change macroeconomic policies in South Africa include: a. b. c. d. e. the provision of basic needs for all South Africans equity employment creation economic growth improved quality of life 9. Reforms in Macro-economic policy that have followed from these national and international driving forces, are documented in the Growth, Employment and Redistribution (GEAR) Framework Strategy. GEAR focuses on creating jobs, combating inflation, increasing exports, creating equity, and growth in GDP. 10. GEAR has in turn driven changes in sectoral policies, and in many cases these focus on sustainable practices. 11. As these policies are relatively new, changes in resource use patterns have yet to be determined. However, expected changes are more responsible use of water and energy, less exploitative use of resources such as fish, greater ownership and concern for the environment, reductions in pollution and waste, and investment in alternatives to natural resources. 12. The current state is one of uncertainty, as many policies are new and the impacts of their implementation are not yet evident. Furthermore, implementation depends on adequate capacity amongst government officials. In many cases this is lacking, as is the Page 32 of 130 GrassRoots Business Plan Conducted by: capacity for policing and enforcement. Only once implementation has been effective can we evaluate the current state resulting from policy reforms, and generate pressure for further reform, if required. This system of environmental change is dynamic, responding to ever changing and developing international and national priorities and pressures. As understanding and awareness of driving forces and their impacts grows (both nationally and internationally), so policies and practices become more sophisticated, and if enforced, they produce successful results. These results in themselves are wrought by, and create, further changes in behaviours and resource use patterns, market demands and needs, requiring further changes in policy. GLOBAL MARKET PROPERTY ANALYSIS This research is directly pertinent to GrassRoots and the ultimate forecast and valuation; both residential and commercial property trends were assessed. BCI analyzed the US property market, exploring recent trends to determine similarities to the South Africa property market. Three key forces have negatively influenced demand for US commercial property market over the past five years: ■ Sublet space increased due to a curtailing of company growth. ■ The chain reaction of this pullback developed into a full blown recession. ■ The impacts of September 11 had further recessionary effects. Understandably, different property types react in different ways to economic circumstances. Certain property types, such as Industrial property, are closely correlated to the US economy. This Page 33 of 130 GrassRoots Business Plan Conducted by: is no different to SA where the manufacturing sector serves as an important barometer for industrial property, being closely correlated to the domestic economy. US Industrial property rents tend to follow supply, which follows demand; as such, there is less risk of overbuilding due to supply alone. The risk of industrial property is, therefore correlated with the economy or demand side of the market. Offices have a different pattern: in the past 30 years in the US, there were two big office building booms and five demand cycles. Office rents clearly move with supply and not demand, the risk in office property investment is associated with a periodic ‘self overbuilding’ that is not related to economic demand shocks. The sectors that drive office demand are somewhat insulated from economic cycles and the risk of investing has more to do with the intrinsic overbuilding risk of its own cycle, rather than the broader economic or systematic risk. Office space cycles will not be led by supply, but by fall-offs in demand, implying that the office cycle will look more like the industrial cycle. It will take some time for the same to be said about the SA commercial property market. The short-term employment impact on growth is a question of timing as to whether companies will lease space as part of their investment for future growth, or whether they will wait until the need for space becomes pressing. In the US, sublet space returned to the market and, therefore dwarfed any positive growth in demand or ordinary let space demand. The distinction between vacant and available space has also been in the news; the implication for markets with high availability is that the potential for higher future vacancy exists. This distinction is not explicitly measured in SA, but could offer further insights into the office sector if adopted. The CBD markets of the US tend to house the professional sector and have been under less vacancy and absorption pressure than the suburban nodes. With the largely suburban tech sector having seen the worst of performance, the risk still exists for the corporate sector and the future performance of the CBD’s remain a concern. On the retail front, neighbourhood centres have a high correlation to the US economy, but regional centres do not. In fact, there is little evidence of a long-term relationship between regional centres and the economy; perhaps this is owing to its propensity to ‘cannibalise’ market share – a phenomenon used to describe regional centre dominance in the SA retail property market. Debate has occurred regarding the impact of ‘superstores’ on shopping centres in the US. This threat to large shopping centres is owing to the potential vacating of superstores to nearby areas this can create a huge vacuum that is difficult to fill - further influenced by the potential ripple effect of the loss of line shops to the new location. There is a niche for both price and convenience; traditionally super-centres are regarded as less convenient than more serviced focused neighbourhood/ convenience centers. However, it is recognised that the superstore can create a retailing node and synergy that can serve existing adjacent community/neighbourhood centres. In the past, questions have been posed in the US about how the public debt and equity market would bring more discipline and efficiency to the construction of commercial real estate – the transparency of these markets regarded as vehicles increasing market efficiency. In SA, the disjuncture between private and institutional development markets, is seen as one factor boosting supply. As in the US, improvements to lending market/risk management will ensure moderation in lending and prevent a huge oversupply of capital and new construction. Interestingly, the US long-term average commercial vacancy rate is 13.1%. By comparison, the Johannesburg 10-year Page 34 of 130 GrassRoots Business Plan Conducted by: average A-Grade vacancy stands at 7.25% - in a range falling between 6.5% - 12.5% for the major sub-markets. In SA, it is generally accepted that the total of R70bn in property has been amassed by institutions over three decades. Note that a strategy proposed by BCI is to target the Top-80 listed companies in South Africa: valued at R1.8 trillion. SA Property: ■ Total Market size: 316.1 million m² (40% CBD, 60% Suburban) ■ Total vacancy: 14.2% (14.8% Suburban) ■ Total new construction: 7.2 million m² Managers find it difficult to reduce these values, because of the damage it could do to the endowments or pensions of their policyholders in the short term. The outlook in the US can be stated as follows: office demand recovery is set to improve during the course of 2006 with a real rent turn in 2007. The supply of space is expected to recommence following a period where supply has not been excessive, but rather where available stock has been the result of low demand. This view on timing must be balanced against a re-rating of some 39 office markets in September, primarily on account of local economic performance forecasts. The downgrade for growth naturally leads to a decrease in expected absorption impacting on rentals and vacancies. Rent in the US is declining, but is still not under as much pressure as compared with the early 1990’s period, where the pressure was more sustained. US Real Estate as an asset class has, however, been on the receiving end of increasing flows of capital through 2002, generally on account of floundering equity markets. Similarly, the inflation hedge qualities of property continue to see SA investors engaging in direct and listed property. In so doing, greater attention to the long-term inflation trend and shortterm inflation cycles, will need to be paid. These have been taken into account in conducting this business plan and valuation. HOUSE PRICE TRENDS: OVERSEAS AND IN SOUTH AFRICA Over the past few years, residential property prices have surged to record highs in many countries around the globe, albeit not in Japan and Germany. Real price growth of more than 50% in total has been recorded since the mid-1990s in countries such as Australia, the UK and the US. Page 35 of 130 GrassRoots Business Plan Conducted by: Two important factors are believed to have contributed to the housing boom in these countries: ■ Historically, low interest rates as a result of low inflation and the strong performance of property, because of the underperformance of other asset classes, such as equities. ■ As a result, new home-buyers in the abovementioned countries have increasingly committed themselves to larger mortgage loans as property prices have soared, while existing homeowners have increased their loans to turn the massive capital appreciation on their properties into cash for consumption purposes. Additional homes have also been bought in South Africa as investments. In view of these developments, the global housing boom of the past number of years is regarded as the biggest financial bubble in history. Taking into account the extent of house price growth across the world over this period, as well as the number of countries involved, this boom is arguably unrivalled. In some countries, property market indicators, such as the ratio of house prices and mortgage debt-to-income levels, have reached record highs. Against the backdrop of these developments, how does South Africa compare internationally? Between 2000 and 2005, the South African residential property market also experienced strong average price growth of 20% per annum in nominal terms and almost 14% per annum in real terms. During this period the market was driven by a wide range of factors, including the lowest inflation since the 1960s and the lowest interest rates in more than 20 years, causing real house prices to increase to all-time highs in 2005. This performance came after many years of mediocre growth from the mid-1980s up to the late 1990s because of political uncertainty and poor economic growth. Property prices have probably been catching up with other asset prices since then. As a result, the ratio of house prices to the level of remuneration in South Africa has increased significantly since 2000, but was in 2005 still below the all-time high reached in 1984. An increase in this indicator implies that house prices are increasing at a faster rate than remuneration. Page 36 of 130 GrassRoots Business Plan Conducted by: In Australia, the UK and the US, the strong performance of house prices during the past number of years pushed the house price-to-income ratio to record levels. However, with house price growth significantly lower in Australia and the UK over the past two years, mainly as a result of earlier interest rate increases, the house price-to-income ratios stabilised during the past year in these two countries, but are still high according to historical standards. In view of rising property prices, low interest rates and equity withdrawals from mortgage accounts by households for consumption other than just housing, the ratio of mortgage debt-to-household disposable income increased to record levels in the UK and the US, as well as in South Africa. The cooling of the South African residential property market during 2005 and the early stages of 2006 can probably be ascribed to housing becoming generally less affordable. Furthermore, the current phase of slowing down in the local property market is occurring without any interference (such as higher interest rates) on the part of the monetary authorities in an attempt to cool off and "stabilise" the market, unlike what has happened in Australia and the UK. These trends and developments in the local property market are not an indication of a bubble bursting, but are regarded as a quite normal manifestation of the forces of demand and supply at work in a free market environment. A significant increase in the property market over recent years has resulted in an accompanying increase in the level of investor activity taking place in the market. While the presence of investors in the residential property market emerged noticeably when property prices increased, the recent softening of house price growth highlights the importance of their role. Typically, investors in residential property hold a higher probability of selling their property when the market is expected to decrease than those whom reside in their homes. Due to the impact of a declining market on investment yields, investors are more likely to depart from this market than that of homeowners, thus creating further volatility in the movement of house prices. This impact is particularly attributable to the number of investors participating in the market (see following diagram). Following the recent boom in the property market, the presence of investors owning two or three properties has increased substantially, while those owning more than three properties also felt the effects of an increase in demand in the property market. According to data from the Deeds Office, the graph above illustrates the number of investors present in the residential property market over the past decade. It is noticeable that a large rise in the number of persons owning two properties has occurred during the recent property boom. Page 37 of 130 GrassRoots Business Plan Conducted by: This can be attributable to the rise in affordability and credit extension by homeowners, thus taking advantage of the higher yields available from possessing a secondary property. Capital yields are available through either the re-sale equity realized from higher house prices, or the rental income assigned to the property (rental income highly dependent on the area in which the property is situated). Furthermore, due to a combination of decreased interest rates, income tax cuts and property increasing in asset class value, the number of investors participating in the market increased over time. According to the graph above, the proportion of investors participating in the property market has risen increasingly over the past five years. In addition, the percentage of those owning more than one property has also increased, although at a slower rate. This indicates that a higher percentage of investors have participated in the recent property market boom, resulting in a lower number of properties per investor. This can mostly be attributed to a rise in the number of property owners purchasing their first investment property. Note the differential between average house prices for the total residential market and the investor market. Although varying in value, the gap between average house prices and investment properties has diminished over the past two years. This further highlights that a larger number of participants are prevalent in the market. Where investment property has increased in value, the overall average for house prices has experienced a higher growth rate. This may indicate that whereas speculation in the investment property market may exist more commonly, an increase in speculation within the overall market during a boom may have a similar effect - thus, tightening the gap between the investment market and the aggregate market. Yields gained from investment properties are higher in the middle sector of the property market for reasons such as a higher likelihood of rental income and a high demand for affordable housing to provide for the strong emerging middle class in South Africa. As a result, demand for investment property increased alongside overall house prices from 2003 to 2005. Last year saw the beginning of the consolidation in the residential property market. Previously attracted to a market of healthy capital gains owing to increased house prices and appealing rental incomes, 2005 observed the true presence of property investors in the residential property market. The number of investors owning two properties (although decreasing slightly from 2004) was 258% higher than those owning three properties. This may point to the fact that as of late, together with a softening property market and sharp increases in house prices, the attractiveness of property as an asset class has subsided. As a result, one may expect that the number of investment properties per investor may settle lower than in previous years, as the level of gearing per investor declines. Page 38 of 130 GrassRoots Business Plan Conducted by: SOUTH AFRICAN MACRO-ECONOMIC & HOUSEHOLD SECTOR OVERVIEW In 2005, the South African economy is estimated to have grown by 4.9% in real terms. This was the 13th consecutive year of positive real economic growth. The strong economic performance of the past year was, to a large extent, the result of buoyant domestic demand, mainly driven by a strong rand exchange rate, low inflation and the lowest interest rates in more than 20 years. Despite significantly higher international oil prices in 2005, which at times led to fears of inflationary pressures in the economy, the South African Reserve Bank withstood the temptation to raise interest rates. In the third quarter of 2005, the ratio of household debt to disposable income increased further to an all-time high of 63.4%. Continued high growth in private sector credit extension, on the back of the low interest rates and strong consumer demand, was largely responsible for this further increase in the household debt-to-income ratio. The ratio of household saving to disposable income remained at 0.2% in the third quarter of 2005. The low interest rates of the past two years, which offered no real incentive for households to increase savings, together with high levels of consumer demand, largely contributed to this low savings ratio. Seasonally adjusted annualised growth in the real disposable income of households increased by 6.1% in the third quarter of 2005, which was somewhat lower than the 6.4% recorded in the preceding quarter. This development can be ascribed to real economic growth being lower at a seasonally adjusted annualised rate of 4.2% in the third quarter of last year compared with 5,4% in the second quarter, whereas CPI inflation was higher at 3.9% in the third quarter compared with 3.2% in the second quarter. The following macro-economic and household sector related developments occurred in the fourth quarter of 2005: ■ Domestic fuel prices declined in reaction to lower international oil prices and a stronger rand exchange rate. ■ Both headline consumer price inflation and CPIX inflation (headline CPI inflation, excluding the effect of mortgage interest rates) edged lower during the course of the fourth quarter. ■ The Reserve Bank’s Monetary Policy Committee kept the key monetary policy interest rate, the repo rate, unchanged at its December 2005 meeting. As a result, commercial banks’ lending rates (the prime overdraft rate and the mortgage rate) were also left unchanged. Again, it is stressed that this has changed and interest rates are now rising. ■ Growth in domestic private sector credit extension, especially mortgage advances, remained high, at levels last seen in 1988. HOUSE PRICES IN 2005/6 Middle-segment housing In 2005, the average price of houses in the so-called middle segment of the residential property market (houses of 80m²- 400m² and priced at up to R2.2 million) increased by 21.9% year-on-year (y/y) (32.2% in 2004) to about R700,200 in nominal terms. In real terms (after adjustment for inflation), house prices increased by 17.9% last year, compared with a growth rate of 30.4% recorded in 2004. In the fourth quarter of 2005, nominal house prices in the middle segment increased by an average 15.7% y/y to about R733,200. This was the lowest nominal growth in any quarter since the second quarter of 2002, when a growth rate of 14.4% was recorded. In real terms, house price growth Page 39 of 130 GrassRoots Business Plan Conducted by: came to 11.6% y/y in the final quarter of last year. In both nominal and real terms the year-on-year growth in house prices was down on that of the third quarter, when it was respectively 19.7% and 15.2%. In the three middle-segment categories, house price growth was as follows in 2005: ■ Small houses (80m²-140m²): nominal 18.5% and real 14.7 higher. ■ Medium houses (141m²-220m²): nominal 23.5% and real 19.5% higher. ■ Large houses (221m²-400m²): nominal 24.2% and real 20.1% higher. Affordable housing In 2005, the average price of houses in this category (houses of 40m²-79m² and priced at R193,000 or less) increased by 15.1% y/y in nominal terms compared with growth of 19.7% y/y in 2004. In real terms, this represents an increase of 11.4% y/y compared with price growth of 18.1% in 2004. In the final quarter of 2005, nominal house prices in the affordable category increased by 8.6% y/y. The increase in the preceding quarter was 15% y/y. In real terms, house price growth in this category came to 4.7% y/y in the fourth quarter of last year, compared with y/y growth of 10.7% in the third quarter. House price growth in the affordable market segment continued its downward trend, with both nominal and real year-on-year growth declining further in the fourth quarter of 2005. The affordability of housing probably also had an impact in this market segment during this period. Luxury housing In both nominal and real terms the year-on-year growth in house prices in this market segment was down on that of the fourth quarter of 2005, when it was 16.3% and 12.2% respectively. House prices in the affordable category increased by only 3.9% year-on-year in the first quarter of 2006. This represents price growth of 0.4% year-on-year in real terms. In the luxury segment of the market, house prices declined by a nominal 2.4% year-on-year in the first quarter of 2006. This was the second consecutive quarter of declining house prices in the luxury category. In real terms, house prices in this segment of the market declined by 5.8 percent year-on-year in the first quarter of the year. Nominal growth fell by 10%. Looking ahead, lower nominal growth in house prices of around 12% is projected for this year compared with an increase of 22.1% recorded in 2005. This is according to Standard Bank and Absa Property experts and confirmed by BCI independent research. In 2006 house price growth will mainly be driven by the combined effect of the affordability of housing, especially for first-time and low- to middle income buyers, significantly lower transfer duty on property since March 1 2006, and interest rates, which are expected to remain low (despite marginal increases over the next twelve months). Regional house prices This research offers a window into regional property trends, which can be used by GrassRoots as a template for future growth opportunities and strategies; target the more prosperous regions to offer landscaping ether directly or trough Franchise Dealerships. At a provincial level, nominal year-on-year growth in house prices in the middle segment of the housing market varied between 40.3% and 19.1% in 2005. Real prices increased by between Page 40 of 130 GrassRoots Business Plan Conducted by: 35.7% and 15.2% last year compared with 2004. The following price rises occurred in the various provinces in 2005: ■ ■ ■ ■ ■ ■ ■ ■ ■ Limpopo: 40.3% nominal and 35.7% real. Mpumalanga: 30.8% nominal and 26.5% real. Western Cape: 26.5% nominal and 22.4% real. Eastern Cape: 26.0% nominal and 21.9% real. Free State: 24.0% nominal and 19.9% real. KwaZulu-Natal: 23.0% nominal and 18.9% real. North West: 20.3% nominal and 16.4% real. Gauteng: 19.9% nominal and 16.0% real. Northern Cape: 19.1% nominal and 15.2% real. In the country’s major metropolitan areas, nominal house price growth of between 28.0% and 18.7% was recorded in 2005. Real price growth in these areas varied between 23.8% and 14.8% last year compared with the previous year. Price growth in the metropolitan areas was as follows in 2005: ■ ■ ■ ■ ■ ■ Bloemfontein: 28.0% nominal and 238% real. Cape Town: 25.9% nominal and 21.8% real. Port Elizabeth/Uitenhage: 22.6% nominal and 18.6% real. Pretoria: 19.8% nominal and 15.8% real. Greater Johannesburg: 19.4% nominal and 15.5% real. Durban/Pinetown: 18.7% nominal and 14.8% real. Note: Higher prices of properties sold in Gauteng offers greater opportunity and higher valuations than stated in this report. In February, for example, house prices grew by 21.95% from the year before compared with growth in excess of 36% towards the end of 2004. But as usual, these aggregated growth rates mask noticeable differences across provinces. For example, there has been continuous and gradual acceleration in property price growth in Gauteng, while there has been substantially more volatility in the growth of property prices in the Eastern Cape and Limpopo. In contrast, house price growth in the Free State appears to have remained relatively low and stable until it experienced a sharp increase in 2005. This suggests that although national factors may have a similar Page 41 of 130 GrassRoots Business Plan Conducted by: impact on provincial property markets, each province is nevertheless susceptible to its own internal factors, which in turn contribute to determining its reaction to nationwide factors such as the increasing popularity of property as an investment. While some of the key drivers of house prices, notably interest rates, are the same across the country, the provincial differences such as income are expected to cause variation in house price behaviour across the provinces. Indeed, provinces such as the Eastern Cape and North West have similar income levels (around R20,000 per capita) and similar house prices. Elsewhere, however, the expected positive relationship between house prices and income appears to be absent. For example, KwaZulu-Natal (KZN) and the Free State enjoy similar income per capita levels (R29,942 and R26,975 per year respectively), although their average house prices differ markedly (R351,313 and R262,596 respectively). Similarly, Limpopo and the Western Cape have similar average house prices (R368,333 and R360,000 median house prices respectively), but their income per capita differs substantially (R211,395 and R247,500 respectively). This suggests that there are more factors contributing to house prices in different provinces. For example, in the two instances mentioned earlier, the differences in urban/rural status could play a meaningful role, while factors such as the presence of tourists in KZN, for example, could contribute to different house price growth. Factors other than income that could cause differences across regions include the extent of urbanisation, the role of tourism and foreign home ownership, and other economic factors such as the structure of production in the local economy and spatial phenomena. Some recent provincial trends include: ■ The Western Cape experienced relatively strong house price growth in 2000 and 2002 before it levelled off in 2003 and 2004. House prices subsequently rose rapidly during the latter part of 2004 and in 2005. The strong increase in prices and activity in 2002 could have been influenced by the sharp depreciation of the rand exchange rate towards the end of 2001, especially since foreigners and tourists play an important role in this region. For example, in 2002 almost a third of the South African residential properties bought by foreigners were in the Western Cape. The subsequent decline in activity in the previous year, combined with very high prices and price growth, may reflect the relatively limited supply of houses in this region, which enables sellers to raise prices. ■ House price growth in the Eastern Cape remained on a steady path during 2005, growing at 33% in the third quarter. There was a decline in the number of houses sold (as in all other provinces), but it still ended at a level in line with the number of houses sold between 1999 and 2001, suggesting that the market has probably been normalising rather than collapsing. This region is relatively poor, with the second lowest income per capita (R20,845 in 2003, second only to the North West with an income of R19,651 per capita) as well as the second highest proportion of people living in poverty (36%, following 38.1% in the Northern Cape). Page 42 of 130 GrassRoots Business Plan Conducted by: ■ The Northern Cape includes a large rural area and, as such, property prices tend to be relatively low compared to more urbanised provinces. For example, its median house price of R247,500 in the third quarter of the previous year was well below that of Gauteng (R411,395). This is also a relatively stable market, perhaps less influenced by economic changes than, say, Gauteng. Over this period, the Northern Cape recorded a relatively stable growth path (apart from the growth spike in the third quarter of 2005) and also less fluctuation in the number of transfers taking place. ■ The Free State recorded an increase in house price growth of almost 50% in the third quarter of 2005. This experience is similar to that of the Northern Cape, where generally stable growth rates were followed by a catch-up period. Also (and again in line with the Northern Cape experience), the Free State saw a decline in the number of houses sold, but this was less steep than in most other provinces. This suggests that although the Free State experienced the effects of the boom in the property market, it was not affected as much as other provinces were. ■ KwaZulu-Natal's housing market includes a large number of coastal properties, which generally sell at a premium relative to inland property. Consequently, its median house price of R295,000 in the third quarter of 2005 exceeded that in all provinces except Gauteng (R411,395). House price growth of more than 55% was recorded in the third quarter of 2005. The number of houses sold declined following a spike in 2002, which could, as in the Western Cape, at least partly have been the result of a relatively weak exchange rate, which spurred purchases by foreigners. ■ The growth path of house prices in North West Province differs from most provinces. The province recorded above-average growth prior to the recent property market boom, with house price growth close to 20% during 2001 and 2002. Thereafter, growth surged in 2004 before subsiding in 2005, when the national house price growth rate peaked. This can be at least partly attributed to movements in the rand exchange rate and commodity prices, which play a crucial role in the mining sector that in turn is an important driver of the economy of the North West Province. ■ Gauteng recorded house price growth of 48% during the third quarter of 2005. This follows more than five years of strong growth. Although the correlation between economic and house price growth is generally not very strong, the stability in house price growth in this province is in line with its economic growth path, which has been less volatile than in other provinces. Gauteng has the highest provincial median house price of R411,395. ■ The housing markets of Mpumalanga and Limpopo have recorded vigorous price growth since 2004, while the drop off in the number of houses sold in this region corresponds to the national trend in the property market. Both provinces enjoy relatively stable GDP growth, which supports the continuous growth in house prices. Building costs and new and existing house price trends The average increase in the cost of building a new house in the middle segment of the housing market was 14.3% in 2005. This was well above the average headline CPI inflation rate of 3.4% last year, reflecting an active building and construction sector over the past 12 months. Factors such as a strong demand for building materials and skilled labour in view of the demand for new housing during the course of last year have contributed to this development. However, the nominal y/y growth in building costs continued its downward trend throughout 2005. This can be ascribed to the entrance of many new developers and building contractors into the property market during recent times, which led to greater competition. The average price of a new house amounted to about R739,700 last year, which was a nominal 10.2% and a real 6.5% higher than in 2004. The average price of an existing house was Page 43 of 130 GrassRoots Business Plan Conducted by: about R692,400 in 2005 (a nominal 24.8% and a real 20.7% higher than in the previous year). This made it about R47,300, or 6.3%, cheaper to buy an existing house than to build a new one in 2005. In the fourth quarter of last year, the cost of building a new house increased by a nominal 12.1% compared with the same quarter in 2004. The average price of a new house increased by a nominal 6.8% y/y to about R759,500 in the final quarter of 2005. The real increase was 3.0% y/y. In the fourth quarter of 2005, the average price of an existing house increased by a nominal 17.6% y/y to about R727,900, which brought the real price increase to 13.4% y/y. The nominal price difference between new and existing houses declined to about R31,700, or 4.2%, in the fourth quarter of last year. This is the smallest difference since the 5.6% recorded in the second quarter of 1989. The year-on-year increase in the building cost of new houses in the various categories was as follows in 2005: Type of home Size of home Nominal Price Real Price Small houses 80m²-140m² 13.4% 9.7% Medium houses 141m²-220m² 15.5% 11.7% Large houses 221m²-400m² 12.2% 8.6% Affordable housing 40m²-79m² 17.2% 13.4% Luxury housing >R2.2 million - R8.2 million 9.1% 5.5% Land prices In 2005, nominal residential land prices increased by 34.2% to about R241,100 on average, compared with growth of 41.9% in 2004. This represents real growth of 29.8% last year (39.8% in 2004). In the fourth quarter of 2005, nominal land prices increased by 25.1% y/y to about R257,500 on average. Real growth of 20.7% was recorded on a year-on-year basis during that quarter. The scarcity of suitable and properly serviced land for residential development has been a problem for some time, especially in the rapidly growing urban areas of the country. These conditions are not expected to materially improve in years to come. Along the coast, residential land with good views also increased significantly in value over the past few years. As a result of the supply of and demand for vacant land to a large extent moving in opposite directions in these areas, prices are expected to escalate even more in future. Mortgage finance Commercial banks’ variable mortgage interest rates were at 10.5% at the end of 2005 after lending rates had been reduced by 50 basis points in April last year. Based on an average house price of R733,169 in the middle segment of the market in the fourth quarter of 2005, the monthly repayment on a new mortgage (100% over a 20-year repayment period at a variable mortgage rate averaging 10.5%) amounted to R7,320. In the same quarter of last year, the comparable repayment was R6,540, calculated at an average house price of R633,605 and a mortgage rate of 11% in that quarter. The difference of R780 between these monthly repayments can be ascribed to house prices being 15.7% higher in the past quarter than they were a year ago, whereas the mortgage rate was 50 basis points lower than in the fourth quarter of 2004. Nominal growth in total mortgage advances was still well above 20% at the end of 2005. However, the gradually declining trend in mortgage advances growth since October 2005 is most probably the result of the still slowing residential property market. Talk of higher interest rates late last year could also have had an impact in this regard. Affordability of housing Based on interest rate and house price trends in the fourth quarter of 2005, the average mortgage repayment and the qualifying gross income levels were 11.9% up on the same quarter in 2004. Although housing is, in general, still less affordable than a year ago according to this analysis, the Page 44 of 130 GrassRoots Business Plan Conducted by: declining trend in the year-on-year growth rates of these variables since the first quarter of 2005 is an indication that affordability has not increasingly deteriorated during the course of last year. The house price-to-remuneration ratio increased further in the second quarter of 2005 (most recent remuneration data available), whereas the repayment-to-remuneration ratio remained almost the same in the second quarter compared with the first quarter. This development in the repayment to-remuneration ratio can be ascribed to slower growing house prices and stable interest rates, whereas growth in remuneration was almost 8% y/y in the second quarter of last year. An increase in these two variables implies that house prices and mortgage repayments have increased at a faster rate than remuneration and that housing has, in effect, become less affordable. This is yet another crucial trend that has to be taken into account by GrassRoots in it development and strategic plans for enhanced growth during the next three years. Outlook ■ The current declining trend in both nominal and real house price growth is forecast to continue in 2006. Lower nominal growth in house prices of between 10% and 12% is projected for this year compared with 2005. This lower price growth will mainly be driven by the combined effect of the affordability of housing, especially for first-time and low- to middle-income buyers, and interest rates, which are expected to remain low over the next 12 months. ■ House prices continue to be supported by relatively sound consumer fundamentals and a benign economic outlook. Despite a rise since the end of 2002, South Africa's household debt repayment to income ratio is still not punishingly high, which suggests that they have some scope to further increase their exposure to the housing market. However, their rate of debt accumulation could slow in due course. ■ Further consolidation in house price growth is expected next year as a result of:\ o The reduction in pent-up demand after several years of brisk buying o The fading impact of previous interest rate cuts and expected higher rates in 2006/7. o Recent above-trend growth that has created a high base from which future growth rates will be calculated. Nevertheless, nominal income is expected to grow at around 10% in 2006. Since house prices are not inaccessible, they should at least keep pace with this growth in income. POTENTIAL SIZE OF THE SOUTH AFRICAN HOUSING MARKET Against the background of various supporting factors, such as a strongly growing economy, low inflation and interest rates, the residential property market performed particularly well during the past few years. Based on the abovementioned housing market performance at a national level since 2000, the potential size of the housing market in South Africa and the various regions can be determined. This analysis takes into account average house prices at the lower cut-off point of the size range for the small (80m²), medium (140m²) and large (220m²) categories of housing, average annual household income, and the number of households in each region that can afford to buy a house under certain assumptions. Page 45 of 130 GrassRoots Business Plan Conducted by: In an attempt to determine the potential size of the housing market at different levels, the average price of residential properties at the bottom end of each of the small, medium and large size categories is taken (determined according to the lower cut-off point in terms of the size range of houses in each category). After which the minimum gross income is calculated that a household in each region should earn to qualify for a 100% mortgage on a residential property, of which the monthly repayment does not exceed 30% of the gross monthly income. Note that statistics for the above factors are not all available for 2005/6. The latest statistics have thus been used, as follows: From these calculations, the number of households per size cut-off that are above the minimum annual qualifying income in each region is determined. This number, or percentage, of households is regarded as the potential size of the housing market in each region. Based on this analysis (2004/5): ■ 1.8 million households in South Africa (or 14.4% of the total number of 12.5 million) were able to afford a residential property of 80m²+ in 2004/5. ■ In 2004/5, the potential market size for houses of 140m²+ was 1.3 million households, or 10.4% of the national total. ■ The potential market size for houses of 220m²+ is 1.0 million households, or 8.3% of the national total in 2004/5. The relatively low percentage of households that were able to afford a house at the abovementioned size limits in 2004/5, was the result of a skewed distribution of income in the country. Just more than eight million households in South Africa (64.4% of the total) earned an income of up to R54,000 per annum in 2004/5; about 2.4 million households (19.5% of the total) earned an income of between R54,000 and R132,000 per annum in 2004/5; around 1.3 million households (10.5% of the total) earned an income of between R132,000 and R360,000 per annum in 2004/5; and about 700,000 households (5.6% of the total) earned an income of R360,000+ per annum in 2004/5. In each of the three categories of housing, Gauteng was the province where the largest percentage of households could afford to buy a house of the abovementioned sizes. This is due to Gauteng being the province that has the highest level of income per household. The Eastern Cape was the province where the smallest percentage of households could afford to buy a house in any of the three categories, mainly because this province had some of the lowest levels of income per household last year. In the case of the major metropolitan areas in South Africa, Johannesburg North and West were the areas where the highest percentage of households in all three categories were able to afford to buy a house, followed by Pretoria. Cape Town emerged as the metropolitan area in the country where the smallest proportion of households could afford to buy a house of 80m²+, 140m²+ or 220m²+. This can most probably be ascribed to house prices being, on average, relatively high in the Cape Town metropolitan area, whereas income levels were lower compared with some other metropolitan areas in the country. Conclusions & Latest Property News ■ House prices have showed relatively strong growth in all the provinces and metropolitan regions over the past few years, but diversities in terms of growth in house prices and, especially, the level of and growth in household income during this period create a different impression of the state of the property market in the various the regions. ■ The potential size of the housing market in South Africa can be regarded as relatively small. Page 46 of 130 GrassRoots Business Plan Conducted by: ■ This is the result of a much skewed distribution of household income in the country, implying that a large percentage of households earned relatively low levels of income. ■ Clear signs of a moderation in demand conditions in the residential sector have emerged in a Statistics SA survey conducted before the recent 0.5% rise in the mortgage rate. ■ Building activity slowed down during the second quarter of 2006. As a result, tendering competition increased, which lead to a deterioration of profit margins. Lower work volumes also resulted in a slowdown in the employment of workers on site. In the nonresidential sector of the building industry, demand conditions remain solid; which is POSITIVE FOR GRASSROOTS. ■ Building activity levels and the availability of new building work currently experienced by non-residential building contractors continue at relatively high levels. Because of the favourable demand conditions prevailing, tendering competition is comparatively weak and healthy growth in the profitability of companies was reported. Contractors expect short-term business conditions to remain favourable. ■ After having accelerated by 17.5% in 2005, building costs, as measured by the BER Building Cost Index (which is an analysis of accepted tender prices), increased by 6.2% in the first half of 2006. In view of the sharp rise in building costs last year and the fact that overall building activity is showing signs of losing momentum, the expectation is that building costs are likely to rise at more moderate rates in the year ahead. NOTES: Page 47 of 130 GrassRoots Business Plan Conducted by: Competitor Analysis The property market (and thus related services such as landscaping) is a highly competitive one in South Africa. This is indicated by the number of JSE Securities Exchange listed companies in South Africa (see valuation). However, it is relatively easy to be profitable during a strong bull market, where income levels rise, interest and inflation rates remain low and opportunities for a ballooning black middle-class continue to surpass expectations. It is a strategically different matter to be profitable, grow and expand operations in a market that has seen property sales fall, interest rates rise and economic difficulty start to affect all levels of housing affordability. The beauty about GrassRoots is that the company will profit from both residential and commercial cycles. Note: There are no listed landscaping businesses in South Africa. Competitive Comparisons Note that there is still work in progress with regard to effective conditions. Below is list of some of the potential competitors identified: • • • • • • • • • • Evergreen Lawns Idube Landscaping Creative landscapes Real Landscapes Golf Data Greenscapes Real Langa Landscapes King Fisher Landscapes Top Turf Group Classic Gardens - GP With the exception of Real Langa, all the above have the following common strengths, weaknesses, threats and opportunities: Strengths ■ Good track records ■ Fair private sector networks ■ Viable cash flows ■ In-house landscaping and horticultural expertise ■ Developed systems in place Threats ■ Lack of empowerment credentials ■ Failure to appropriately remunerate employees, as they are vulnerable to manipulation by competitors ■ Lack of rapport with communities as well as understanding of their plight. ■ Weaknesses ■ Lack of business development strategy as they are dependent on their networks for work. ■ Failure to embrace the new market conditions relating to Governments transformation agenda. Opportunities ■ Access to credit and overdraft facilities ■ Understanding of the industry with regard to the supply chain network and research data Conclusion: Real Langa is a BEE company that was established by Real Landscapes and Laphumilanga Landscapes in Port Elizabeth. It has empowerment credentials, but it is not aggressive in the business development strategy. Page 48 of 130 GrassRoots Business Plan Conducted by: Positioning Strategy and Competitive Edge GrassRoots has positioned itself as the preferred specialist service provider of selected landscaping products and services. GrassRoots’ competitive edge and Unique Selling Propositions (USP) are based on the following key success factors: ■ The company is the only established 100% BEE landscaping company in the Eastern Cape Province (see full BEE strategy later is this document) ■ It is unique and innovative in its approach to empowerment. ■ They have carefully researched and clearly identified target markets. ■ The company is client friendly oriented. ■ They have developed accredited training manuals within the landscaping industry as well as commitment to effective skills transfer and development. ■ GrassRoots will aggressively build its brand by emphasizing its competitive edge and USP. Current situation analysis South Africa has weak cutting-edge, value-adding technologies for the eventual penetration of local floral products to international markets. Furthermore, South Africa's linkage to international markets and R&D communities is relatively weak compared to that of the leading economies of the world. Problems associated with unclear intellectual property rights (legislation and enforcement) delays progress in this regard. Gardening, landscaping and related services still depends mostly on outsourced research and technology development, even though the local infrastructure has been used effectively to either adopt or adapt foreign technology. On another level, limited seeding money and the diminishing skills base for value-adding technologies affect the development of such technologies even further. However, government- and private-sector partnerships, using the developed R&D infrastructure, provide opportunities for more cutting-edge development throughout the value chain. ■ Continuous development of new products: The weakness of value-adding technologies and also a lack thereof have had a negative impact on the consistent and continuous production of new products. The lack of commitment by the role players has resulted in a lack of funding for research to develop this area, even though South Africa's economic base is relatively strong. The lack in appropriate human resource development and market research has further impeded development in this area. ■ Market development: Linkages between R&D and the consumer are presenting a threat to the development of flower markets in South Africa. The development of products to cater for specific markets (certain market groups) can become an attractive opportunity for future market development. Aspects of market development that require attention are information systems on consumer choice, market segmentation and technical matters such as packaging technologies and appropriate equipment for small-scale operations. At present, the market is segmented, with poor distribution systems to serve low-income consumers with inadequate consumer education. ■ However, GrassRoots believes that is can manage to exploit these market trends. A good capital base through funding will give GrassRoots an added advantage for market development in South Africa. The limited base of integrated skills in R&D, extension, technology transfer and training has caused setbacks in market development for the Page 49 of 130 GrassRoots Business Plan Conducted by: landscaping industry. GrassRoots believes that its Landscaping Dealership Franchise method of business growth will answer many of these market needs. Market acceptance for environmentally sustainable products ■ Cost of entry into the markets: Broader access to the markets (local and international) is limited by the cost of entry, resulting in significant barriers, especially for SMMEs. This limits (and will continue to limit) competition for GrassRoots. ■ Centres of excellence: A decreasing institutional capacity, skills base and funds are seriously threatening the sustainable capacity for the country to perform relevant and innovative R&D. This has been characterised by poor linkages between institutions involved in R&D and technology transfer (extension) resulting in a gap between R&D and practical application. South Africa's strength is its strong, world-class R&D infrastructure which, in spite of limited skills, creates opportunities for the development of centres of excellence in priority areas for horticulture. Competent universities and industry could form strong links around areas of competence creating an opportunity for the development of these centres. ■ Conclusion: A critical assessment of the current situation of horticultural R&D in South Africa shows that opportunities exist for a range of R&D interventions. The challenge is to assess the weaknesses inherent to the current R&D system and to address the threats from global economic trends that prevent growth and development. ■ Future economic trends and directives (local and international) will determine the innovation of R&D in South Africa. SWOT ANALYSIS The strategist’s aim in asking directors to conduct a SWOT analysis is not a theoretical exercise. Such a section tends to be placed in a business plan and seldom forms part of a thorough analysis of management, shareholders, staff, investors and target markets. The aim, therefore, is to assess whether management is ready for the future. After discussions with GrassRoots it was determined that management are, in fact, aware of all issues that are pertinent in significantly growing a company? The BCI conclusion is that GrassRoots has all the right elements and financial foundation to take the company to a higher plateau, but only if it is undertaken in a sensible and strategic manner. For instance, the company today may have all the right elements (financial) to list on South Africa’s AltX, but would management be ready for the vast array of corporate governance issues that come with a listing? Would the directors be able to meet media and analysts’ questions with skill enough to answer without revealing price sensitive information? STRENGTHS ■ ■ ■ ■ ■ ■ ■ ■ ■ Highly skilled and experienced management among the key role players in the landscaping industry Financial sustainability Clearly identified target market Innovative approach to Landscaping solutions “One-stop” shop for landscaping and related services Significant black ownership and management Allied with creative talent Understanding of the socio-economic realities of the communities in which the company operates. Clearly defined vision and mission statements underpinned by clear core competencies, business objectives and strategies. Page 50 of 130 GrassRoots ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Business Plan Conducted by: Sound strategic advice from a highly reputable and experienced Advisory Board. CEO has absolute control of the business. Good service levels, with the ability to satisfy market demands. Barriers to entry: High skills and capital costs of creating, marketing and branding a unique service. Skills shortage in the industry, requiring poaching from the other landscapers.\ Enthusiastic and professional directors. Customer care and relationship building part of the proposed plan. Competitive fees in the global context. Good reputation of the directors and owners. Exceptional analytical and technical skills in global market strategy, analysis of domestic, business and political environments, technology and proven track record in the landscaping markets. Ability of directors and consultants to work independently or in a team. Ability of directors and consultants to work under high pressure. Excellent communication skills. Good ability to analyze and develop market information. GrassRoots is positioned to rapidly secure BBEE contracts in continental Africa. The company will be able to establish a leading position in the marketplace before potential competitors attempt to replicate GrassRoots’ concept (Franchise Dealership). The company is small enough to customise pricing plans for its clients, depending upon the size and length of contract. The company is small enough to offer exceptional service and thus break the trend for many frustrated home owners, who often receive poor service. WEAKNESSES ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Relative new market player Lack of solid long term financials. Potentially high debt levels could inhibit creation of shareholders wealth. Current inability of operations to achieve design capacity, which with the high fixed costs inhibits profitability of any future project. This could be resolved with the proper corporate advice, documentation and shareholding. Limited resource available. Limited opportunity in budget to develop business. Lack of a strong brand name outside Eastern Cape and outside South Africa. It will take extensive marketing in order to establish the company throughout South Africa. The company will be subject to fluctuations in business and economic cycles. The company’s rights in individual countries may become jeopardized by political issues from time to time. The company needs more skilled workers in its operations, which are difficult to get and expensive. Cash flow problems inherent in small companies; particularly in the initial stages. It does not have a Big Brother to support it in its ventures, with financial muscle. Stigma of small capitalisation shares in the South African stock exchange market. OPPORTUNITIES ■ ■ ■ ■ ■ ■ ■ Huge demand for effective and sustainable empowerment initiatives especially that which impacts and filters through to GrassRoots citizens Job opportunities (High levels of unemployment) Trend towards privatization of government landscaping functions Urban renewal and economical tourism development Building of new schools Increase in private development projects e.g. the East London IDZ (Industrial Development Zone), Cintsa Golf Estate Development, etc. The Greening Of The Nation programme Page 51 of 130 GrassRoots ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Business Plan Conducted by: The 2010 Soccer World Cup Aggressive environmental rehabilitation programmes Expanding local and global property markets, which require landscaping services. To attract investment, the risk factors need to be tempered with investment incentives. Database marketing. Local and global markets offer endless opportunities. Strong potential to compete in niche markets: while South African service providers have, in the past, not often been able to achieve significant economies of scale, it has successfully been able to penetrate niche markets with higher value-added products. Regional and international trade agreements will open new opportunities in supply chain optimization and sourcing, as well as new opportunities to market services capabilities. The local service sectors are receiving increasing national government attention in relation to policy issues and planned support measures. The DTI has elevated these sectors to priority status in terms of industrial policy and strategy, and both national and local government acknowledge the potentially vast benefits that the promotion and well-being of these sectors may hold, in terms of employment creation. The company intends to exploit the fact that South Africa has a very poor service record. This is in view of several other value added markets that would boost GrassRoots’ revenue. THREATS ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Exchange rate fluctuations that create uncertainty around the acquisition of equipment and machines. Late Payment & Bad Debts: This is a huge threat to a business of this nature where service and implementation costs are high and expended during execution of the contract, with little resource to recover the costs once the job is complete. This particular threat is becoming much more prevalent in the South African economy and non-payment and delayed payments can be the death knell of a business. Vulnerable to price fluctuations and market volatility. Lack of extensive branding may lead to perception that this product is elitist. South African industry is no longer able to hide behind protectionist barriers, and its exposure to the "world economy" has lead to the free flow of competing products and services into the Southern African market. Labour market legislation, while mostly good in its intentions, is often seen to be unsuitable to developing country conditions, especially in the light of a generally abundant labour supply. This has made the formal labour market inflexible, and has constrained formal employment growth. The current fluctuations in the R/US$ exchange rates make any project risky. The normal risk factors inherent in any business venture can be minimized by a capable management team. The management team assembled by GrassRoots has the experience necessary to compensate for these risks. As part of GrassRoots’ policy of being a market driven company, industry and market research will be conducted on a continuing basis. This will alert management to any changes needed in their strategy, and allow the necessary corrections to be implemented. Newer technologies rendering equipment and systems deficient or obsolete. A price war could result in undercutting by the foreign multi-nationals, who can afford to poach key technicians and staff. COMMENT ■ Considering the relative strengths and weaknesses, the opportunity for success is readily apparent. ■ This potential exists, because of the factors discussed in this and other sections of this business plan. Simply listed, they are: Page 52 of 130 GrassRoots Business Plan Conducted by: o The political and economic changes currently taking place in Africa (African Union, Nepad etc) provide a more stable environment for commercial activities such as the sale of residential property and commercial opportunities (shopping centres) in such regions. o Technological advances in broadcasting allow entrepreneurs access to larger markets on a cost efficient basis. o An emerging market that is ready to embrace a new concept, while empowering its own people, can become self-sufficient. o The need for organizations to be able to promote the property service industry and related products on a scale and in ways that was previously not possible. ■ GrassRoots is able to build a successful Brand and its training programme is advanced and a definite benefit to the company. A more comprehensive branding strategy is also required. ■ At present ceo Madikaneboth is available to discuss personal issues with staff, but the work load can become prohibitive and these personal open door policies will become difficult to implement in future. ■ Other aspects of the business will also suffer if delegation of some duties is not undertaken. ■ The launch and use of an internet web site is high priority. This must be seen as a start to client liaison and not the ultimate end. ■ An incentive scheme has been discussed, but needs to be implemented to compliment future growth plans. ■ In certain instances, the company’s strengths are also weaknesses. For instance, the Franchise concept is an extremely profitable potential, but has yet to be exploited. In addition, the company has a strong sales team, but needs additional working capital. An improved corporate structure can resolve many of these issues. ■ One of the greatest strengths of the company is the ceo, but lack of long term management contracts means that continuity is in question. BCI has set out a possible corporate structure to offset these issues. ■ Key threats stated by GrassRoots include economic and other environmental factors. These can be offset and have been set out in this report. NOTES: Page 53 of 130 GrassRoots Business Plan Conducted by: Appendices ABOUT THE ANALYST: JACQUES MAGLIOLO Magliolo has been an investment and corporate strategist for the past 17 years. His experience includes stockbroking, financial journalism and columnist, editor, business development and corporate strategy. Before setting up his own consultancy, Business Consultants International, in 2000 he was a director and head of research at Global Capital Securities - a South African stockbroker. As team leader, he provided institutions and private clients with industry research, analysis, presentations and reports. His responsibilities involved strategic analysis of global market trends, regional political and economic assessments, industrial company analysis, identifying arbitrage opportunities in warrants and equities and structuring client portfolios. The strategic analysis of global trends was used to determine which sectors (and thereby companies) would be best suited for client’s asset allocations. It is this experience that drew Magliolo to write the latest South African MBA textbook entitled Jungle Tactics: Global Research, Investment & Portfolio Strategies (Heinemann, 2003). He is also the author of Share Analysis and Company Forecasting (Struik, 1995), The Business Plan: A Manual for South African Entrepreneurs (Zebra Press, 1996), The Millionaire Portfolio (Zebra, 2003) and A Guide to AltX (Zebra, 2004). His latest book, Become Your Own Stockbroker, published by Struik in 2005, is today a bestseller. Magliolo concentrates on assisting entrepreneurs to restructure their firms to become more efficient and ultimately profitable. He has developed a four phase approach to corporate intelligence (outlined in Jungle Tactics), which includes global market research, due diligence, business plans, corporate profiles and implementation strategies. Magliolo is an associate of LPC and his clients are from both listed and private firms. Advice to clients is on long-term basis – helping them through the entire process to achieve business goals. Recent projects include: Industry and market research: Global, regional and local. Listed and private company analysis Strategic global trend analysis Business Plans/due diligence & prospectus Strategic Implementation documentation Corporate advice Page 119 of 130 GrassRoots Business Plan Conducted by: BUSINESS PLAN QUESTIONS Financial Statements Detailed income statement, cash flow and balance sheet (annual reports) for the past three years and the current year to date. Plus forecasts for as many years as you may have. All supporting schedules to the above financial statements for the periods listed. These schedules should be split by major product line, if available. There should be separate schedules for local and international markets. Accounts receivable per major customer for the past three years. Physical inventory summary or detailed breakdown of inventory (raw materials, work in process, labour and overhead) for the past three years. Accounts payable by vendor for the past three years. Listing of accrued expenses for the past three years. State tax returns for the past three years. Marketing Customer order reports. This is split up per customer and product line for a period of at least three years. Listing of shipments by customer and product line for the past three years and the current year to date. Listing of outstanding customer contracts and outstanding customer bids for the domestic, export and international divisions. Description of all manufacturer's representative organizations, agreements and commission schedules. List of buying sources: domestic, export and international. List of customers, contracts and outstanding payments. Products, services, sales and pricing strategies Personnel Management and shareholder structures, plus group organogram • Local • International All employment contracts or agreements. All bonuses, deferred compensation, share option schemes, profit sharing and retirement programmes. All pension plan documentation, including actuarial reports, tax returns and funding requirements for the past three years. Page 120 of 130 GrassRoots Business Plan Conducted by: Schedule of hourly wage rates and number of personnel at each rate. Organization chart of salaried personnel. Contracts and Agreements All contracts or agreements with: • • • • Vendors and customers Employees Unions Other third parties All recent (within three years) appraisals of property, machinery and equipment. A list of machinery and equipment. Please provide information on: • • • • Assets owned Financed NAV of assets Values of assets (depreciated and net) All outstanding insurance claims. All patents, copyrights and license agreements. All lease or purchase agreements for machinery and equipment, vehicles and property. Legal descriptions of all property, including deeds, title reports and title insurance documentation, together with documentation of any lien thereon. List and description of all outstanding litigation or anticipated litigation. Is Union contract transferable? If yes, then description of mechanics of making transfer, such as required approvals. Page 121 of 130 GrassRoots Business Plan Conducted by: Abbreviations and Acronyms ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ARC: Agricultural Research Council CSIR: Centre for Scientific and Industrial Research DACST: Department of Arts, Culture, Science and Technology DEAT: Department of Environmental Affairs and Tourism DoE: Department of Education DTI: Department of Trade and Industry DWAF: Department of Water Affairs and Forestry FAO: Food and Agriculture Organization FRD: Foundation for Research Development HR: Human resources ICT: Information, Communication Technology IDRC: International Development Research Centre IPR: Intellectual Property Rights MCST: Ministerial Committee on Science and Technology NAFCOC: National African Federated Chamber of Commerce and Industry NAFU: National African Farmers Union NARS: National Agricultural Research System NDA: National Department of Agriculture NGO: Non-governmental Organisation NRF: National Research Foundation NRM: Natural Resource Management NRTF: National Research and Technology Foresight NRTA: National Research and Technology Audit NSI: National System of Innovation PDA: Provincial Department of Agriculture R&D: Research and Development R&T: Research and Technology SABS: South African Bureau of Standards SACOB: South African Chamber of Business SAAU: South African Agricultural Union S&T: Science and Technology STEEP: Social, Technological, Environmental, Economic and Political. SWOT: Strengths, Weaknesses, Opportunities and Threats THRIP: Technology and Human Resources for Industry Programme SMME: Small, Medium and Micro-enterprises WRC: Water Research Commission THE GRASSROOTS LANGUAGE: GLOSSARY OF LANDSCAPING TERMS ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Acidic soil: When the soil’s pH is below 7,0 Adventitious roots: Roots growing from the plant’s stem, above ground level. Aeration: Allowing more air into by loosening the soil. Alkaline soil: When the soil’s pH is above 7,0 Alpine: Plants originating from the Alps. Informally it refers to rock garden plants, dwarf shrubs and conifers. Alternate: When a leaf arise first on the one side of the stem, and the next leaf on the other side of the stem. Annual: When the plant’s life cycle start and end in one growing season. Anther: The stamen’s pollen-bearing part. Apex: The growing tips of stems and roots. Aquatic: Plants that use water as growing medium. Page 125 of 130 GrassRoots ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Business Plan Conducted by: Areole: The hairy or spiny, modified side shoots found on cacti. Asplenium: A genus of ferns. Auxin: Growth hormones present in plants. Axil: The angle between the top-side of a leaf and its stem, from which flower buds or growths appear. Balled roots: When the root ball of shrubs or young trees get wrapped in sacking/plastic sheeting, retaining the soil and preventing drying out of the roots. Basal cuttings: When a cutting is taken close to where the shoot joins a branch or older shoot. Bed: Plots of cultivated soil ready for gardening. Bedding plant: Plants, usually annuals, used for temporary gardens. Biennial: When the plant’s life cycle needs two growing seasons. Biennial bearing: Certain fruit trees only carry significant crops in alternate years. Bigeneric: when you cross two different genera’s, you get a bigeneric hybrid. Bipinnate: foliage that are made up of various segments, which are also divided into segments. Blanching: when excluding light by means of inverted pots, paper or earthing plants up, thus improving their flavour. Bleeding: the loss of sap from plant tissue after a cut or pruning. Bloom: (a) flower, or (b) fine powdery coating. Bolting: early running to seed. Bottom heat: when, usually through electrically heated cables, applying heat from below to encourage root formation. Bract: leaves that bear a branch of an inflorescence or flower in its axil. Brassica: this plant genus includes various veggies, like cabbages, cauliflowers, turnips etc. Break: growing from auxiliary buds. Pinching out encourages breaking. Broadcast: when spreading fertilizers or seed evenly over areas. Bromeliad: pineapple-like plants, originating from tropical America. Bud: a growing point on a shoot from which flowers or foliage may develop. Budburst: when buds of deciduous plants open in spring. Budding: propagation by inserting one plant’s bud into the bark of another (the rootstock). If a union occurs, the bud develops the characteristics of its own plant, while the rootstock provides a strong root system. Bud drop: when due to lack of water or nutrients, the buds of fruit trees drop off before forming fruit. Bulb: modified shoots of shortened stems, enclosed by leaf-bases or plump, scale-type foliage. Bulblets: the small offsets attached to a parent bulb. Cactus: succulents belonging to the Cactaceae. Calcareous: lime-like or chalk-like. Calcifuge: when a specific plant rejects conditions of lime and/or chalk. Calyx: the outermost part consisting of sepals that protects and surrounds other parts during the bud stage. Cambium: this is found between bark and wood and is the tissue responsible for active growth. Cane: slim woody stem. Carpel: part of the ovary, which develops into fruit. Chlorosis: the yellowing or whitening of leaves where there’s a shortage of chlorophyll. Cloche: similar structure to a cold/garden frame. Cold frame: small-scale glasshouse, consisting of a frame and removable glass panels. Compost: decomposed organic matter. Complete fertilizer: fertilizers consisting of nitrogen, phosphorus and potassium. Cordate: when leaves, for instance, are heart-shaped. Corm: dumpy, enlarged underground parts of a stem that stores food in the central tissue. Corolla: found on the inside of the flower, consisting of fused petals. Corona: the crown part of flowers such as the daffodil. Page 126 of 130 GrassRoots ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Business Plan Conducted by: Cotyledon: the part of a seed that forms the first leaves. Crocks: broken clay-pot pieces used to improve drainage. Cross-pollination: when pollen is transferred from one plant to another’s stigma. Crown: the basal section from where root- and shoot growth happens. Cultivar: plant varieties that has been cultivated. Cultivation: general care and maintenance for plant growth. Curd: the immature flower heads on brocolli- or cauliflower plants. Cutting: used in propagation. When taking a piece of stem, root or leaf to root and form new plants. Cycad: primitive palm-resembling plants. Damping off: a soil fungi disease causing seedlings to rot, wilt and die. Dead-heading: when faded flowers are manually removed. Deciduous: when trees or shrubs loose their foliage at the end of growing seasons. Decumbent: when a section of the stem lie on the soil before growing upwards. Dentate: when a leaf, for instance, has a coarsely-toothed edge. Disc: the flower’s center, around which the petalled florets are arranged. Die-back: when, through drought, disease or water-logging, young shoots and larger branches die. Digitate: leaves with finger-like leaflets. Disbudding: when side-buds get removed. Dioecious: unisexuality where male and female reproductive parts on different plants. Dissected: when petals of leaves are deeply cut into segments or lobes. Division: separating bulbs, perennials and other clump-forming plants, thus increasing stock. Dormant: usually during autumn and winter when no growing occurs. Double flower: flowers with vast numbers of petals. Drainage: the passing-speed of water through soil. Epigeal: rest on the ground. Epiphyte: non-parasitical plants using other plants for support. Espalier: shrubs or trees growing flatly against walls or on a trellis, with branches trained horizontally. Etiolation: plants that, due to insufficient light, grow distortedly with small leaves, long stems an abnormally long internodes. Evergreen: plants remaining leafy throughout all seasons. Eye: immature or undeveloped buds. F1 Hybrid: the first generation of hybrids after crossing two varieties. Falls: an iris’ outer, pendulous petal segments. Floret: the individual small flower that form part of large flower clusters. Foliar fertilizer: fertilizers that can be applied to the plant’s foliage. Forcing: manipulating flowers, vegetables or fruit to mature before their normal time. Free-flowering: plants that flower generously. Fronds: the foliage of palms and/or ferns. Gall: outward, abnormal growths, seen sometimes on shrubs and trees and caused by bacteria or pest irritation. Genus: a collection of allied species. Glabrous: hairless and smooth. Glasshouse: structures made mainly of a frame and glass, protecting plants from extreme weather. Grafting: when propagating by inserting one plant’s scion into another plant (rootstock) close to ground level. The scion will grow leaves if the graft takes and eventually grow to produce flowers and fruit. Growing on: when cultivating a plant in pot or container until it’s strong enough to be planted out into the garden. Hardening off: the acclimatization of seedlings. Hardy: hardy plants tolerate and survive frost. Heel: when pulling a side-shoot away from the main stem an expanded base of old wood or stem pulls off with the side-shoot. Page 127 of 130 GrassRoots ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Business Plan Conducted by: Herbaceous: plants that do not form unyielding woody stems. Hilum: a scar on the seed’s coat where the seed was attached to the plant.\ Hip: a rose bush’s fruit. Honeydew: secretion left on leaves by insects. Hoof and horn: organic fertilizer. Hose-in-hose: flowers, growing in pairs, that seem to grow from the center of the other. Humus: decomposing animal or vegetable matter in its last stages, when brownish black. Humus consists of a water insoluble part (humin), the fibrous part, and a water soluble part which are split into two fractions by definition, a heavy fraction, water soluble only at alkaline pH above 8, called humic acid (the black tarry substance in the compost heap for the layman) and a light fraction, water soluble at any pH, called fulvic acid (the honey coloured streak you get when you run water through the compost heap - people have started to call it compost tea). Hybrid: crossing two individual species. Hydroponics: when soil is excluded as a growing medium. Hypogeal: underground. Inflorescence: arrangements of flowers on a single stalk. Laciniate: leaves, for instance, that are cut into slim segments. Lanceolate: lance-shaped leaves. Lateral: side-shoots, growing from larger stems. Leader: those shoots at the end of main branches and stems. Leggy: when a plant, usually through age or lack of light, has become spindly and drawn. Lifting: when digging up plants. Loam: fertile soil with balanced amounts of sand, silt, clay and humus. Lobed: petals, leaves or bracts that stay united although divided into different areas. Monoecious: plants that have female- and male flowers. Meristem: the growing part of a plant where permanent tissues is derived. Microclimate: when small areas have different climates to the surrounding region due to conditions cause by wind breaks for instance. Midrib: a leaf’s large central vein. Monocarpic: when plants die after flowering and seeding. This term is usually used for perennials. Monotypic: when a genus is represented by one species only. Mulch: where layers of compost or other organic matter is spread over the soil to retain moisture, suppress weed growth and supply nutrients. Nematodes: pests, small and worm-like, that feed on roots. Node: the joint on a stem where-from a leaf grows. Oblong: when a leaf’s width is a third to it’s length and the sides run parallel. Organic: compounds resulted from living organisms. Ovate: broadest at the base and other wise egg-shaped. Palmette: similar to espalier training. Where trees are grown and trained flatly against walls, for instance, with horizontally grown branches. Panicle: branched, open clusters of flowers. Parthenocarpy: when fruit form without fertilization. Pendant: draping from supports. Perennial: plants that grow from year to year. Petiole: a leaf stalk. pH: alkalinity or acidity of soils. Photosynthesis: when plants use sunlight to convert carbon dioxide and water into its own food. Phototropism: a term used for the theory of plants growing towards light. Pinching out: when speeding up maturity or keeping plants compact by removing the growing tips off the stem. Pistil: the female structure in the flower. Pollination: transferring pollen from male- to female flowers during fertilization. Pricking out: when seedlings or small-rooted cuttings are first transplanted. Page 128 of 130 GrassRoots ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Business Plan Conducted by: Propagation: increasing plants through vegetative processes or seed. Propagator: the protective box in which cuttings are planted or seed is sown. Prostrate: plants that creep or grow along the ground. Punnet: plastic containers or boxes in which seed is sown. Raceme: unbranched inflorescence with individual flowers on stalks. Reflexed: where flower petals curve backwards and downwards. Rhizome: stems that grow horizontally above or under the ground, also responsible for propagation. Rootbound: When plants out-grow their containers and their root-balls don’t have enough space left for further growth. Rose: watering can nozzle. Rosette: rose-like clusters of leaves in circular and overlapping patterns. Runner: for instance strawberries. When stems root at the tip and grow new plants on contact with favourable soil. Scale leaf: non-foliage leaves, often modified, found on rhizomes for instance. Scion: the piece of stem or bud used for grafting. Scree: eroded rocky substances from mountain-sides. Self-fertile: plants who have flowers that can fertilize other flowers of the same plant. Semi-double: flowers with a couple of petals more than a single flower. Sepal: usually green, these modified outer leaves protect the flower’s petals and reproductive parts. Shadehouse: they provide cool, shady conditions. Side dressing: extra fertilizing directed at the side of the plant. Species: groups or individuals of closely connected plants within a genus. Single flower: flowers with 3 - 5 petals. Sori: ferns’ spore masses. Spathe: some plants have modified bracts or leaves that surround its flowers. Spit: a garden fork or spade’s blade depth. Sporangium: the part the produces spores. Spore: reproductive bodies that, single- or several celled, detach from the parent body and forms new plants. Like fungi, moss, ferns etc. Sport: the spontaneous arrival of mutant plants or plant parts. Sprig: short side-shoots on a main stem. Spur: compact shoots carrying rosettes of leaves, found often on fruit trees. Staking: when providing support to plants by means of canes or stakes. Stamen: a flower’s male reproductive (pollen-bearing) part. Sterile: (a) treating potting composts to kill the seeds of weed. (b) the inability to create sufficient seeds. Stigma: a flower’s female part that emits sticky fluids when pollination can occur. Stolon: runners and/or stems that creeps over the ground surface, forming plants where it roots. Stomata: pores in the plant’s epidermis. Stool: clumps of young stems near the ground. Strike: when root forming starts on a cutting. Style: the female reproductive part’s connecting section between the ovary and stigma. Sub-shrub: plants which have herbaceous top growth, but some woody base growth. Strain: varieties or species that are only propagated through seed. Succulent: plants with fleshy, thick leaves and/or stems, able to grow and thrive in arid conditions. Sucker: shoots growing from the roots of a plant. Symbiosis: when different kinds of organisms mutually benefit each other. Systemic: insecticides or fungicides that enter through plant leaves, poisoning the leaf and sap. Tap-root: vertical, long roots with few, if any, side branches. Tamping down: when firming the soil down after planting. Tender: those plants sensitive to frost. Page 129 of 130 GrassRoots ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Business Plan Conducted by: Tendril: a means of support for plants through twisting, slender projections. Terrestrial: growing in the soil. Thatch: layers of old, non-decomposed grass clippings and roots at the soil surface of lawns. Thinning: removing extra seedlings to create more space for remaining ones. Tilth: achieved after raking and cultivation. A fine and crumbly soil surface. Top dressing: when compost or topsoil is applied to fill holes or improve the soil. Topsoil: upper, fertile layers of soil. Transpiration: evaporation of water by plants. Transplanting: when planting young plants out into the garden from their initial pots or seed beds. Trench: deeply dug strips of soil. Trifoliate: leaves divided into three leaflets. Truss: fruit- or flower clusters. Tuber: fleshy, thick roots or underground stems that store and provide nutrients. Tunic: the papery covering around some bulbs and corms. Umbel: when individual flower stalks rise from the same point. Undulate: wavy or twisted petal, sepal or leaf margins. Unisexual: flowers of one sex. Variegated: leaves and sometimes flowers of two or more colours. Vegetative propagation: propagation methods excluding seed. Vermiculite: a soil-improving mineral, also used for root cuttings. Water shoot: strong shoots on mature branches. Weeping: drooping growing habits. Whorl: when leaves or flowers are circularly arranged, arising from the same single point. Windbreak: any structure that lessens the force of wind, for instance hedges, walls etc. With-holding period: the time between applying the chemical and its breakdown of residues. Page 130 of 130
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