J O U R N A L O F H E A LT H C A R E M A N A G E M E N T Deborah J. Bowen, fache, cae, publisher Stephen J. O’Connor, PhD, fache, editor, University of Alabama at Birmingham Samantha Raue, managing editor, Health Administration Press E D I T O R I A L B O A R D Laura E. Belcher, fache, T. J. Samson Community Hospital, Glasgow, KY Michael J. Carter, PhD, fache, Miners’ Colfax Medical Center, Raton, NM Angela CJVincent, Children’s Medical Center, Dallas, TX Christopher M. Cornue, fache, Sláinte Global Partners, Evanston, IL Margaret M. Cusumano, rn, fache, Vassar Brothers Medical Center, Poughkeepsie, NY Deborah G. D’Agostino, fache, P4H Inc., Golden’s Bridge, NY Michael Hooten, EdD, fache, Texas Tech HSC, Amarillo, TX Bita A. Kash, PhD, fache, Texas A&M University System Health Science Center, College Station, TX Vicki A. Kendrick, fache, South Texas Veterans Health Care System, San Antonio, TX Susan Chapman Moss, Partners HealthCare System, Boston, MA Mary S. O’Shaughnessey, dha, University of Detroit Mercy, Detroit, MI Dennis W. Sheridan, fache, Winthrop-University Hospital, Glen Head, NY Karen A. Stiefel, PhD, fache, Baptist Health System, San Antonio, TX David A. Tam, md, fache, Pomerado Hospital, San Diego, CA ©2011 by the Foundation of the American College of Healthcare Executives. Journal of Healthcare Management (ISSN 1096-9012) is published bimonthly by the Foundation of the American College of Healthcare Executives, One N. Franklin St., Suite 1700, Chicago, IL 60606-3529. Periodicals Postage Paid at Chicago, Illinois, and at additional mailing offices. POSTMASTER: Send address changes to Journal of Healthcare Management, c/o HAP Fulfillment Center, One N. Franklin St., Suite 1700, Chicago, IL 60606-3529. The American College of Healthcare Executives is an international professional society of 30,000 healthcare executives who lead our nation’s hospitals, healthcare systems, and other healthcare organizations. The contents of Journal of Healthcare Management are indexed in Hospital Literature Index and are available in microform from University Microfilms International, 300 N. Zeeb Rd., Ann Arbor, MI 48106. For information on ordering reprints of an article, visit www.ache.org/pubs/ jhmsub.cfm. Opinions and views expressed in the articles are those of the authors and do not necessarily reflect those of the Foundation of the American College of Healthcare Executives. Address subscription orders, notice of change of address, and questions about missing or defective issues to HAP Fulfillment Center, One N. Franklin St., Suite 1700, Chicago, IL 60606-3529, (312) 424-9456. Send old as well as new address, including zip code, in notice of change; allow six weeks for change. Subscription rates: $115.00 per year in the United States; $125.00 per year in Canada and all other countries; $33.00 single issues; paid for by affiliates of the American College of Healthcare Executives as part of their membership dues. No multiple-year subscriptions available. Checks should be made out to Journal of Healthcare Management. Claims for undelivered copies must be made no later than eight months following the month of publication. The publisher will supply missing copies when losses have been sustained in transit and when the reserve stock will permit. Photocopying and distributing this PDF of the Journal of Healthcare Management is prohibited without the permission of Health Administration Press, Chicago, Illinois. ii For permission or reprint, please contact the Copyright Clearance Center at www.copyright.com.
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