68th Annual Meeting | February 1-4, 2015 68th Annual Meeting Mobile, Alabama February 1-4, 2015 Table of Contents President’s Message .................................................................................................................. 2 Mobile Local Arrangements Committee Welcome ................................................................... 2 Conference Essentials................................................................................................................ 3 SACRAO Opening Session and Keynote ................................................................................... 4 Wednesday Breakfast and Plenary Session ............................................................................... 4 Conference Program and Session Details ................................................................................. 5 2015 Corporate Partner Sponsors ........................................................................................... 26 2015 Corporate Partners ......................................................................................................... 28 2015 Corporate Partner Presentations ................................................................................... 31 Oklahoma City in 2016 ............................................................................................................ 32 Member Services ..................................................................................................................... 33 2014-2015 Executive Committee ............................................................................................ 34 2014-2015 Program Committees ............................................................................................ 35 2014-2015 Standing Committees ............................................................................................ 36 2015-2016 Executive Committee ............................................................................................ 37 Margaret Ruthven Perry Distinguished SACRAO Journalism Award ...................................... 38 SACRAO Annual Meeting Outstanding Presenter Awards ..................................................... 39 Distinguished Service Awards ................................................................................................. 40 Service Awards History ............................................................................................................ 40 Certificates of Appreciation .................................................................................................... 41 Honorary Members.................................................................................................................. 42 Meeting History ....................................................................................................................... 44 State and Regional Association Presidents ............................................................................. 46 2015 Local Arrangements Committee .................................................................................... 46 Map of Conference Area ................................................................................ Inside Back Cover President’s Message: Welcome to Mobile! It seems like only yesterday that we concluded the meeting in Raleigh. This year has just flown by. But like most presidents in this world – I am pretty sure I have some more gray hair (but only my hairdresser knows for sure). It is my desire that you experience revelry, history and jubilee while here in the beautiful Mobile Bay. My theme during the last conference and in the newsletters this year was that we wanted your feedback about the structure of SACRAO and hopefully you have taken our SACRAO Structure Committee Survey offered by our Re:Fresh SACRAO ad hoc committee. They have been hard at work and will continue throughout the conference to meet with the attendees. Please stop by the booth set up near the registration booth. Many thanks to Brian Antie for taking on this committee mid-year and thanks to Rodney Parks for hitting the ground running with this initiative after last year’s conference along with the committee members. The website continued to be improved right up to January as we prepared the details for this conference. We hope that you find it easy to navigate and it presents you with all the information you need right at your fingertips. Many thanks for the tireless efforts of Joe Papari, Paley Wu, Nancy Umphres, Rodney Miller and Landon Waid and for their insight in continue to improve our web presence. As President, I offered my opinions as they brainstormed, but they did all of the work! Amy B. Barber SACRAO President We are using Guidebook again this year to collect valuable information on our meeting and presentations through online evaluations. Please be sure to download Guidebook where you will find vital conference information, agendas, and maps as well as information about entertainment, shopping and dining right in the palm of your hand. I offer my thanks to Bradley Barnes and his colleagues for taking our conference Guidebook application to the next level this year. I trust you will find that we listened to your feedback and it is quite robust. All of our program and standing committee members, chairs and Vice Presidents have done an exemplary job and are bringing a magnificent program for this annual meeting. However, all the infinitesimal details of the conference have been the responsibility of our President Elect Joe Papari and our Local Arrangement Chair Landon Waid. They, along with their committees, have done an extraordinary job. Thank you for your dedication to all of these details. At AACRAO in April, I had the great privilege to accept, along with Jacqui Elliott, the AACRAO 2014 W. Ockerman State and Regional Professional Activity Award at the Opening session in Denver. My sincere thanks to Jacqui Elliott and Rodney Parks for introducing poster sessions to our conference and for pursuing this award at the national level for that activity. I leaned on our Past President Dorinda Harmon hard this year to help me negotiate through my duties. It isn’t as easy as it looks! What a great friend, colleague and mentor! A special thanks to my husband for his unwavering support and confidence in me. I am so appreciative of East Carolina University and my boss, Angela Anderson, for supporting me in this journey and for always encouraging me to reach higher. I have made many lifelong friends at SACRAO but I must especially thank Carol Nobles (President - 2006) for seeing something in me and fostering it. I have so enjoyed this opportunity. Amy B. Barber 2014-2015 SACRAO President Local Arrangements Committee Welcome Welcome to Mobile, AL! The Local Arrangements Committee and ALACRAO are glad you’re here in the Great State of Alabama! Funky, feisty, festive. Or historic, hip and happening. Colorful, cool and cultured. You can call this coastal town a lot of things when you have a vibrant 300 year history with lots of stories to tell and long-standing traditions celebrated on a regular basis. Once called the Paris of the South, Mobile has long been the cultural center of the Gulf Coast and you'll find an authentic experi- ence found nowhere else in the southern United States. There’s so much to do and see when visiting Mobile and you are visiting at an exciting time. Home to America’s original Mardi Gras, parades are in full swing and rolling down the streets. The historic USS Alabama Battleship sits in historic Mobile Bay. And you will find some of the best food in the South. We encourage you to explore the area and visit many of the great sites Mobile has to offer. 2 If you have any questions or concerns, don’t hesitate to ask myself or one of the LAC members. We are excited about making your experience and the 68th Annual SACRAO Meeting a huge success! Thanks for coming! Landon Waid, LAC Chair Conference Essentials Important Meetings Opening Session Sunday Feb. 1, 5:00-6:30 pm Town Hall Meeting Monday Feb. 2, 5:15-6:00 pm Learn about the issues to be discussed/voted on at the Business Meeting Business Meeting Tuesday Feb. 3, 11:00 am-12:00 pm Installation of new officers SACRAO Breakfast for all attendees, General Plenary Session Wednesday, Feb. 4, 8:00-10:15 am Registration, ID Badges, Event Tickets Events for First-Time Attendees Check-In and Pick up your Registration Packet Jan. 31, 2:00 - 6:00pm Feb. 1, 10:00am - 7:00pm Feb. 2-3, 7:30am - 4:00pm Wear your name badge to meetings and events. Tickets are used for meeting/event entry and for door prize drawings. Have your tickets with you! Attend the First-Time Attendee Reception Feb. 1, 3:45-4:45pm Join other First-Time Attendees at our Dutch Treat Dinner Feb. 2, 6:00-10:30pm at The Harbor Room (Renaissance Riverview) The Big Event Social Event at the History Museum of Mobile Tuesday, Feb. 3, from 6:00-10:00pm Corporate Partner Track There are sessions, which our Corporate Partners have sponsored, that allow them to showcase their products. It is a great time to learn more about a technology, product or service. These are listed on page 31 of this program. Conference “Guidebook” App Download Guidebook (free) on your smartphone. You’ll have vital conference information plus good intel about nearby entertainment, dining, shopping, and tours in the palm of your hand! The app is available for download for iOS and Android devices. Once you download Guidebook, search for SACRAO 2015 Poster Sessions Posters will be displayed at North Hall Entrance from 9:00 am to 5:00 pm for attendees to see. Presenters will be available from 3:30 pm to ask questions and hear more about the research. Wi-Fi Access Hospitality - Open to All Sunday, Feb. 1, 8:00 - 10:00 pm Monday, Feb. 2, 8:00 - 10:00 pm Tuesday, Feb. 3, 10:00 - 11:00 pm Wireless internet is complimentary in the convention center and Renaissance Hotel. You can upgrade to enhanced high speed at the Renaissance for an additional cost. Convention Center Wi-Fi: Access code: SACRAO Password: sacrao2015 3 Sunday Evening Keynote Speaker Sunday Corporate Partner Reception & Super Bowl Party SACRAO thanks its Corporate Partners for their involvement and sponsorship! Come meet them at a reception in their honor in the Great Ball Room immediately following the opening reception. During the reception, we will have generous appetizers, cash bar, and will be hosting a Super Bowl XLIX viewing party complete with games and prizes! We look forward to celebrating with Corporate Partners and saying Thank You for their support. Jon Vroman Jon is an award-winning speaker, contributing Author to Cutting Edge Sales, Author of Living College Life In The Front Row and charitable entrepreneur. His trademark keynote message, Living Life In The Front Row™, helps students, sales professionals, entrepreneurs, leaders, and managers step away from what's comfortable and ordinary, and start pursuing what's challenging, important and meaningful. Jon believes that each one of us chooses whether to be a spectator of life in the "back row" or actively engaged "in the front row." In 2005, Jon founded Front Row Foundation, which was recently featured on NBC's Today Show. The charity helps individuals and families who are braving critical health challenges Live Life In The Front Row™, by providing recipients a front row experience at their favorite concert, sporting event, theatrical performance or other form of live entertainment. To date, Front Row has raised over $1,000,000 and created more than 70 life-changing experiences. Jon resides in New Jersey with his family. Wednesday Breakfast with Guest Speaker and Plenary Session Barmak Nassirian Barmak Nassirian serves as director of federal relations with the American Association of State Colleges and Universities, where he manages the association's legislative, regulatory, and public policy at the federal level. AASCU, based in Washington DC, is an association of 420 public four-year institutions and state systems of higher education. Before joining AASCU, Barmak served a similar role with the American Association of Collegiate Registrars and Admissions Officers, and he continues to be particularly interested in issues affecting enrollment services professionals. Barmak is a nationally known analyst and expert on federal higher education financing and regulatory issues. Sunday Evening at the Opening Session Please join us at the Opening Session in the West Ballroom at 5:00 PM. You don’t want to miss it. We have a great keynote speaker. The Opening Session is also a time where SACRAO President Amy Barber will acknowledge the service and achievements of many SACRAOans over the past year. We will also receive greetings from AACRAO, any program updates, and up to date details from the Local Arrangement Committee. We want to give back to Mobile, so we've added a way! SACRAO has partnered with the Bay Area Food Bank to give back to the area graciously serving as our host. The Bay Area Food Bank serves a 24-county area spanning south Alabama, south Mississippi, and the panhandle of Florida. In 2014, the food bank distributed over 20 million pounds of food to more than 400 church pantries, soup kitchens and other nonprofit organizations throughout its service area. The food bank also operates multiple nutrition programs, including Summer Food Service, Afterschool Snack, Backpack, Disaster Relief, Community Garden, Mobile Pantry, Cooking Matters, and SNAP Outreach. Bay Area Food Bank is a United Way agency and a member of Feeding America. Donations will be accepted at the registration table throughout the conference and during the Bay Area Food Bank’s presentation at the Wednesday morning breakfast. In addition, SACRAO is pleased to announce the awarding of Distinguished Service Award to: Janet Davis (Associate Registrar - retired, University of New Orleans, New Orleans, Louisiana) SACRAO is pleased to announce the awarding of Honorary Membership to: Pamla Armstrong (Registrar/Director of Admissions – retired, East Central University, Ada, Oklahoma). For additional information on SACRAO’s newest Honorary Member, see the Announcements Board near the registration booth. 4 Conference Program and Session Details SACRAO Journal board will help you develop topics you have in mind, or develop new ideas for consideration. Prospective authors, regardless of prior research or publication experience, are welcome to join this workshop. Saturday, January 31 Audit Committee 2:00 - 6:00 pm Conference Registration 2:00 - 6:00 pm Riverboat (Renaissance Riverview) Presenters: Dr. Matthew P. McCrickard, Belmont University Reta Pikowsky, Georgia Institute of Technology Mobile Convention Center Concourse Executive Committee Meeting 2:00 - 6:00 pm Grand Bay Ballroom (Renaissance Riverview) Coordinator: Kelly Osterbind, University of South Alabama Hospitality - Open to All (Badges required for entry) 8:00 - 10:00 pm Jubilee Room 2nd Floor (Renaissance Riverview) S1.2 201B Generational Showdown? Boomers, Millennials, and Success America is in the throes of a demographic overhaul. Huge generation gaps have opened up in all aspects of our society, including higher education. Come find out where we are and where we are headed - towards a future marked by the most striking social, racial, and economics shifts the country has seen in a century. Attendees are encouraged to read The Next America by Paul Taylor prior to the workshop. Grounded in the Pew Research Center’s extensive archives of public opinion polls and demographic data, The Next America offers a thorough analysis of the issues that are reshaping our nation. Dr. Tom Harris will present a dynamic workshop enhanced by his own research and experiences in higher education. Sunday, February 1 First Time Attendee Table 9:00 am - 3:45 pm Mobile Convention Center Concourse Conference Registration 10:00 am - 7:00 pm Mobile Convention Center Concourse Evaluation Committee 10:00 am - 5:00 pm Mobile Convention Center 210 Executive Committee Transition Meeting 10:00 am - 12:00 pm Grand Bay Ballroom (Renaissance Riverview) Workshop (S1) 1:00 - 3:00 pm Presenter: Dr. Tom Harris Program Committee Chairs and VPs 3:15 pm - 3:45 pm Mobile Convention Center 201D Coordinator: W. Michael George, University of Alabama First Time Attendee Orientation & Reception 3:45 pm - 4:45 pm Mobile Convention Center 204 A&B S1.4 201C Super Effective People: Condensing the Seven Habits into One Based on Covey’s best-selling book, The Seven Habits of Highly Effective People, this workshop is designed for professionals at any level and will examine the “seven habits” from the perspective of human capabilities and emotions. The seven habits will be boiled down into the one secret that propels success. This session is designed to be interactive. Everyone likes to know a secret…this is your chance! Opening General Session and Keynote Address (Badges required for entry) 5:00 pm - 6:30 pm Grand Ballroom Reception/Super Bowl Party with Corporate Partners for all attendees (Badges required for entry) 6:30 pm - 9:00 pm Grand Ballroom Hospitality - Open to All (Badges required for entry) 8:00 pm - 10:00 pm Jubilee Room 2nd Floor (Renaissance Riverview) Workshop (S1) 1:00 - 3:00 pm Presenter: Dr. Jacquelyn D. Elliott, Marion Military Institute S1.1 201A Communicating Research and Best Practices: Developing Manuscripts for Publication Research, assessments, and process improvements are mainstays on modern higher education campuses. This session will introduce participants to publishing opportunities and discuss the process of preparing research or more practice-oriented manuscripts for potential publication. Time for one-on-one conversations with recent authors and with members of The Coordinator: Becky Tankersley, Georgia Institute of Technology S1.5 201D The developer's (Functional to Technical) view of Implementing Electronic Data Exchange A hands on “How to” implementation session on EDI, XML and emerging trends for future considerations. Come learn about the Nuts and Bolts of XML/EDI Implementation, what’s 5 Program Sessions (M4) 2:45 - 3:45 pm involved, how to do it, and where will the development lead? Presenters: Jerald D. Bracken, Brigham Young University Tuan Anh Do, San Francisco State University Susan Dorsey, University of Colorado Boulder Poster Sessions (PS) 3:30 - 5:00 pm Break with Corporate Partners 3:45 - 4:15 pm Mobile Convention Center Concourse Coordinator: Nichole Mancone, Tarrant County College Program Sessions (M5) 4:15 - 5:15 pm SACRAO Town Meeting for All Conference Attendees 5:15 - 6:00 pm Grand Ballroom Opening General Session and Keynote Address 5:00 - 6:30 pm Dinner on your own 6:00 - 10:30 pm Grand Ballroom Reception/Super Bowl Party with Corporate Partners for all attendees 6:30 - 9:00 pm Grand Ballroom Hospitality - Open to All (Badges required for entry) 8:00 - 10:00 pm Jubilee Room 2nd Floor (Renaissance Riverview) Jubilee Room 2nd Floor (Renaissance Riverview) Monday, February 2 Fun/Exercise Sessions (M0) 7:00 - 7:45 am Fun/Exercise sessions (M0) 7:00 - 7:45 am Grand Bay Ballroom (Renaissance Riverview) SACRAO Fun Run 7:00 - 7:45 am Bienville Square 5K Conference Registration 7:30 am - 4:00 pm Mobile Convention Center Concourse M0.1 Grand Bay Ballroom (Hotel) ZUMBA-stic!! Enjoy a workout session all about health and fun! Learn the importance of understanding YOUR level of fitness. Fitness can be fun and enjoyable to the point you are not paying attention to the time. Bring your ENERGY, water bottle, towel, tennis shoes, and be ready to make some noise! LeghGOOOOO! First Time Attendee Table 7:30 am - 4:00 pm Mobile Convention Center Concourse Evaluation Committee 8:00 am - 5:00 pm Presenter: Brandon Tigue, Western Carolina University SACRAO Outstanding Presenter Mobile Convention Center 210 Program Sessions (M1) 8:15 - 9:15 am M0.2 Bienville Square 5K SACRAO FUN RUN Join us for a re-energizing run through downtown Mobile along the water's edge. Explore Mobile, watch the sun rise, and be the envy of your colleagues who slept in. A Fun Run Tshirt is included with Fun Run registration. Corporate Partners Exhibit Area Open 9:00 am - 5:00 pm Mobile Convention Center Concourse Poster Sessions 9:00 am - 3:00 pm North Hall Entrance Break with Corporate Partners 9:15 - 9:45 am Mobile Convention Center Concourse Program Sessions (M1) 8:15 - 9:15 am Plenary Sessions (PL1) 9:45 - 10:45 am M1.1 201A ARGOS, Degree Works and SQL - the New Normal This session will discuss how college campuses are using multiple tools in optimizing the reporting process. This session will also look at how various reports can be refined or finetuned using a combination of tools. Program Sessions (M2) 11:00 am - 12:00 pm Lunch on your own 12:00 - 1:30 pm Downtown Mobile Dutch Treat Dinner for New Attendees (Sign up at First Attendee Table, All are welcome) 6:00 - 10:30 pm The Harbor Room (Renaissance Riverview) Hospitality - Open to All 8:00 - 10:00 pm North Hall Entrance Downtown Mobile State Association Presidents’ Lunch 12:00 - 1:30 pm Mobile Bay Ballroom III (Renaissance Riverview) Presenter: Evelyn Roach, Associate Member Program Sessions (M3) 1:30 - 2:30 pm Coordinator: Dr. Thomas Donohoe, East Tennessee State University 6 Increased funding for higher education scholarships began with the approval of the lottery, which caused explosive record enrollment each term and required a change in the university culture as a whole. M1.2 201B Automated Submission of VA Benefits Application and Supporting Documents Texas State University has developed a .net application that allows veterans and their dependents to submit their application for benefits online. Students can also upload supporting documentation which is automatically scanned into our imaging system. This has allowed our VA Office to become paperless and streamlined. Come see how the process looks to students and works for us! Converting this approach to centralized scheduling to attain optimal space utilization in four short years. Presenter: Mike Hooper Coordinator: Robin R. Carr, University of Arkansas, Fayetteville Target Audience: VA Benefits personnel, general audience M1.6 202B Recruiting and Retaining Millennials This session discusses the college fit from four points of view: admissions officers, parents, students & college coaches/ counselors. The presentation emphasizes the need for all four players to understand their own offerings and needs, and to carefully fit them to each other, as it's equally important to identify and acknowledge both good and poor fits. As the front line of recruitment, we'll talk about specific steps admission offices can implement to attract and evaluate students and families. We'll share experiences of aspiring college students & their nervous, sometimes helicoptering parents. We'll also discuss steps and programs to retain the sensitive and somewhat coddled generation that is the millennials. Presenter: Melissa Hyatt, Texas State University-San Marcos Coordinator: Joe Scribner, University of Arkansas, Fayetteville M1.3 201C Building Effective Business Relationships In order to be effective, the Registrar's office must maintain effective working relationships with other key offices on campus such as admissions, information technology, bursar/ student accounts, financial aid, etc. Sometimes we take these relationships for granted and they suffer from neglect. Often these relationships don't flow as easily and smoothly as we would like. Come to this session and learn more about the critical need to manage these relationships actively to achieve the best outcomes. Presenter: Julia Ross, Professional Tutoring, LLC Coordinator: Ronnie Chalmers Jr., North Carolina State University Presenters: Reta Pikowsky, Georgia Institute of Technology Jeremy Gray, Georgia Institute of Technology M1.7 203A $how Me the Money - Cost Benefits of Electronic Exchange of Student Transcripts What does it cost to send/receive a paper versus electronic transcript? In dollars and cents? In human resources? See actual cost analysis of processing paper and electronic transcripts and learn how you can get started with electronic exchange right away. In today's economy, can you afford not to go electronic? Coordinator: Wayne Banks, Southern Arkansas University Tech M1.4 201D How to Make the Most of SACRAO 2015: Return with Ideas & Build Your Professional Portfolio As the Annual Meeting gets started, attend this session first to provide a framework on professional association membership, why it's important to attend the annual meeting and all of its components, and how to make the most of the sessions and SACRAO. This session will look at ways you can use this conference for personal and professional growth, how you can share these practices with your institution, and use the conference to enhance your skills and career. The presenter is a veteran SACRAO member who can talk about professional opportunities and growth that have come from active participation in this association. Presenters: W. Mathew Bemis, University of Southern California Susan Reyes, San Diego State University Coordinator: Brandy Denise Piner, The University of Texas Health Science Center at San Antonio M1.8 203B Understanding Internationalization from the Campus Perspective The basis of this presentation stems from the presenter's own research as well as the seminal work done by John K. Judzik, former president of NAFSA. This session is geared to all SACRAO attendees in that it explains internationalization from a 10,000-foot level. As student services professionals and international educators, we can only fulfill our campus' inter- Presenter: Mary W. Kincannon, Texas Christian University M1.5 202A Optimal Space Utilization Using Technology Converting 138 years of decentralized scheduling habits for academic events between seven colleges that manage schedules of their own courses within the campus. 7 Coordinator: Brad E. Barron. Furman University nationalization mission if we truly understand what it means and how we can cross collaborate to meet this audacious campus goal. Presenter: Dr. Jacquelyn D. Elliott, Marion Military Institute Program Sessions (M2) 11:00 am – 12:00 pm Coordinator: Becky Tankersley, Georgia Institute of Technology M2.1 201A Automated Course Exceptions Spring 2014 The Registrar's Office at Elon University began developing an automated exception/substitution form to aid with processing requests and updating them in the degree audit. This session will show how we moved the process to an online workflow in SharePoint which maintains the exceptions and substitutions in one central location for future reporting and reference instead of the paper documentation which formerly attached to individual student records only. This new technology also creates the ability within the database to track all exceptions and produce reports that can provide analytics in order to request Curriculum to provide blanket exceptions rather than case by case approvals. Blanket exceptions can also be searched. M1.9 204A Understanding the Basics of the ADA: Post ADA Amendments Act, and Disability Awareness This interactive session will focus on an ADA Overview and disability etiquette. Participants will leave this session with a working knowledge of the ADA and ADA Amendments Act and greater understanding of serving students with disabilities. There will be a brief question and answer period at the end of the session. The presenter has over 23 years of experience as a lawyer in the disability field and over 32 years as an individual with a significant disability Presenter: Graham L. Sisson Jr., Alabama ADA Coordinator Presenter: Melissa Holmes, Elon University Coordinator: Tammy Prather, Mississippi University for Women Coordinator: Kacey Higgins, Hardin-Simmons University Break with Corporate Partners M2.2 201B Breaking the Code for our Students Using the lessons learned from the Navajo Code Talkers of World War II, this session will focus on how we can help students make the transition from the Culture of Origin to Culture of Institution. Students often have difficulty understanding the Code of the Higher Education culture. This session will explore ways we can help students break the Code, so they can have a sense of belonging to your institution. 9:15 - 9:45 am Mobile Convention Center Concourse Plenary Sessions (PL1): 9:45 - 10:45 am PL1.1 203 A&B Changes to the SAT & ACT Big changes are on the horizon for the two primary standardized tests used in college admission. Join representatives from both the SAT and ACT to learn more about how these changes will be implemented in the next 1-2 years. Presenter: Paul Kyle, Johnson County Community College Coordinator: Dr. Bradley Barnes, University of Alabama M2.3 201C “Apps for the GAP” – Learning How to Apply Knowledge of Generational Differences for the Good of the Team Whether Appreciate or Appall comes to mind when you observe what you think stems from generational differences at work, it is important to develop an effective Approach to working with others in order to foster effective communication, increased productivity, and team cohesiveness. Through engaging activities, self-assessments, and discussions participants in this session will: Presenters: Carl Forbes, ACT, Inc. (GA) Tony E. Pace, The College Board (GA) Coordinator: Nicole Noel Martin, King University PL1.2 204 A&B FERPA Update and Answers LeRoy Rooker, former Director of the Family Policy Compliance Office at the U.S. Department of Education and current AACRAO Senior Fellow, will discuss timely FERPA issues and updates. Presenter: LeRoy Rooker, AACRAO 8 Review the traits of the generations in the workplace Assess their current workplace generational mix Identify areas of concern (in need of an APP for the GAP) Learn ways to be generationally minded when APProachhing people and tasks Practice APPlying (through role plays) skills and techniques aimed at bridging the gap for the good of the team! Coordinator: Patrick Frazier, Western Carolina University Note: This presentation is an update to the session presented in 2013. Presenter: Teresa Faulkner M2.7 203A Recruiting International Students Working with international students can be some of the most interesting, fun, and rewarding work in the field of college admissions. If you’re interested in seeing the world (and bringing the world to your campus!), this is the session for you. We’ll explore some of the hot topics in international recruitment and admissions, providing tips and strategies on how you can break into this particular niche in admissions. Coordinator: Stacy Fair, NC State M2.4 201D Creating a Catalog on a Shoestring Budget Electronic catalogs and workflow processes are all the rage! However, some institutions cannot afford these types of systems. Come hear a panel discussion from institutions who have an online catalog but do not use an electronic system. Feel free to ask questions and learn ideas on putting together the official catalog for your institution. Presenter: Ronnie Chalmers Jr., North Carolina State University Coordinator: Scott Robert Argo, Georgia Regents University Presenters: Dr. Rheanna Painter Plemons, Western Kentucky University Luis Fernandez, Southwest Texas Junior College M2.8 203B Stay Well... Personal Approaches to a Healthy Workday Do you feel frazzled or run down? Would you like less stress and more of a sense of well-being? The slowly accumulating impacts of stress and depletion can make you feel ‘blah’ and result in health problems down the road. This session will offer a check list of ways to help you reclaim a strong sense of health and vitality. We all know that we should eat right, get enough sleep, exercise regularly and more; but how do we do this proactively rather than reactively; and how do we do this during our busy work days while balancing work, parenting, responsibilities and personal issues? Ideas will be shared. Coordinator: Jean Mitchell, University of Arkansas, Fayetteville M2.5 202A Managing the Funnel with Enrollment Management Preliminary Session Outline: What is Enrollment Management? How do you recruit first year students? How do you retain those students? Recruitment and retention are two driving forces of enrollment management. In this session, we will discuss how to recruit and retain student from first year to second and forward. It is important to maximize this process for increased enrollment results. Presenter: Barbara L. Rowe, Washington and Lee University Coordinator: Cindy L. Peterson, Piedmont College Presenter: Brittany Crawford, Marion Military Institute M2.9 204A Who's There? Understanding “Attendance” in a Distance Learning Environment As more institutions deliver instruction online or via other distance modalities, the concept of “attendance” is increasingly unclear. This session discusses key findings from the recent Inspector General’s audit report regarding attendance in distance learning environments. Discussion will include federally required attendance criteria, gaps in data tracking, and ideas for implementation. Coordinator: Kevin Thomas Flanary, East Tennessee State University M2.6 202B Enrollment Management Marketing & Communications in the Era of Big Data Current and future technology trends continue to evolve the nature of communications, marketing and recruitment in enrollment management. These shifts happen daily and our institutions need to be aware of the opportunities and challenges they represent. Please join me as we look at ways these technologies can be used to create effective audience engagement and relationships. Topics will include the marketing and communications implications of big data, social media, monitoring and listening, viral and personalized video, CRM, predictive analytics, mobile computing, but will range further if that isn’t enough! Presenter: Logan Key, Vanderbilt University Coordinator: Helen NeJuan Stewart, Auburn University M2.10 204B In-House Diploma Printing – Our Commencement Solution Commencement is a stressful time, so why not do what you can to make the process run as smoothly as possible? Come and hear how two institutions have partnered with SCRIPSAFE to utilize Diplomas on Demand as their in-house diplo- Presenter: Jim Bouse, University of Oregon 9 ma printing solution. Learn how they've been able to regain control over their diploma process, provide superior service to their students and alumni, and bring a budget friendly service to their campus. See how in-house diploma printing can help you to revolutionize your commencement services and make the processing of diplomas less stressful and less costly! Program Sessions (M3) 1:30 - 2:30 pm M3.1 201A Automagical: Batch Awarding Degrees Using Banner Student and DegreeWorks The University of Alabama is able to award 2/3rd of its degrees within two days of grading using a combination of DegreeWorks and Banner Mass Degree Awarding. We will describe this process and show you how your school can do the same. Presenters: Robin R. Carr, University of Arkansas, Fayetteville Ryan Garrity, Tulane University M2.11 106A Building Digital Roadmaps for Successful Student Outcomes Learn how your school can benefit from a single view of student engagement; see how SEAtS can enable the prompt and critical early interventions that underpin many elements of a successful SEM strategy. These include Retention, Engagement & Attendance, Financial Aid, Pastoral Care/Welfare and Stakeholder and Regulatory Compliance, Attendance and Academic Performance. See how SEAtS can help you can manage successfully all aspects of your interaction with students in real time with a single shared view of key information for faculty, professional staff and external stakeholders. Presenter: Noel Dooley, SEAtS Software M2.12 106B It's Time to Reimagine Your Course Catalog Learn why over 350 colleges and universities have partnered with Digarc to transform the way they manage their catalog and curriculum. The traditional course catalog has undergone an important metamorphosis. It's no longer just an exhaustive list of courses, programs, and policies. It's how students map out their future careers; it might even have been the deciding factor for attending your school. Presenter: Kurt Morton, University of Alabama Coordinator: Tammy Teixeira, Millsaps College M3.2 201B Can I Do That Online?: Identifying Online Degree Programs and Classes at the University of Arkansas The university's recent initiative to promote online degree programs and classes necessitated a number of changes to current business practices across multiple offices on campus. At the heart of the issue was how to best distinguish these programs and classes from traditional on-campus offerings so that students could easily identify them when applying for admission or when registering for classes. Additionally, the university needed to be able to capture and report data connected to online programs and classes, as well as student participation in them. Come see how a collaborative effort between six separate offices on campus resulted in a solution that best met the needs of all involved. Presenter: Lisa Kulczak, University of Arkansas, Fayetteville Coordinator: Salanna D. Holmes, Wake Technical Community College Create, organize and publish interactive course information in real time-all while maintaining a comprehensive audit trail of every decision made along the way. With Acalog and Curriculog, you have the power to streamline, track and control the course lifecycle from conception to publication. Discover why we’re the market leader and how we can put our expertise to work for you. M3.3 201C From Here to Career: Planning your Professional Progression in Higher Education Looking at professional development opportunities and building skill sets. Transitioning through professional positions and how the experiences in each better prepares for that progression to the next position. Presenter: Gina Monaghan, Digital Architecture Presenters: Dr. Robert Hayes, The University of Alabama, Tuscaloosa Wendy McMillian, The University of Alabama, Tuscaloosa Coordinator: Emily White, Jacksonville State University Lunch on your own M3.4 201D NCAA Division I Academic Standards and Legislative Update Review Division I initial, continuing, and transfer eligibility requirements with staff from the NCAA national office in Indianapolis with a focus on current academic standards. Participants will have the opportunity to ask about specific situations they have encountered. The NCAA will provide an update on current academic hot topics including new legislation and in- 12:00 noon - 1:30 pm 10 Presenter: Dr. Rheanna Painter Plemons, Western Kentucky University terpretations, as well as applicable proposals in the current NCAA legislative cycle. Presenter: Andrew Cardamone, NCAA Coordinator: April Martin, University of Arkansas, Fayetteville Coordinator: W. Michael George, University of Alabama M3.8 203B Tools to Successfully Implement Electronic Transcript Exchange We will offer models to analyze cost and cost benefits, provide helpful resources, discuss security factors to consider, and cover tips on how to get started with electronic transcript and data exchange. M3.5 202A Proven Strategies for Serving Student Veterans The student veteran population across most campuses has grown tremendously over the last several years, and every indication is that this trend will continue. Does your institution truly understand this exceptional group of students and their unique challenges? Is your institution engaged in Military Outreach to become more veteran friendly? This session will present the current situation and trends surrounding student veterans. You will then be presented with examples of proven strategies, practices, and policies that promote successful transition of veterans to postsecondary education, including a unique training program developed specifically for campus faculty and staff who interact with student veterans. Presenters: Monterey Sims, University of Phoenix Jerald D. Bracken, Brigham Young University Coordinator: Deidra Close, Northeast State Community College M3.9 106A Using and Training Alumni in the Recruitment Process Every university has them, so why not use them? Alumni, that is! Each year our budgets are getting tighter and tighter and our university presidents are consistently asking us to do more with less. Find out how Eastern Kentucky University developed their Alumni Recruiter Program and is currently using their Alumni in the recruitment process. Presenter: Mark Eister, Georgia Perimeter College Coordinator: M. Michele Forbes, Louisiana State University M3.6 202B Smooth Student Transitions: Hand-off from Undergraduate Admissions to the Registrar This session will describe how the Office of Undergraduate Admission and the Office of the Registrar at Georgia Tech work together to help students transition smoothly through the various steps in the matriculation process. The presenters will describe what happens during and after notification of the admission decision, freshman orientation, registration, and finally, arriving on campus in the fall. The presenters will talk about the overall philosophy of Enrollment Services at Georgia Tech and how we strive to ensure that students have a quality experience as they join the campus community. Communication strategies will be included in the discussion. Presenter: Amy Foulkes, Eastern Kentucky University Coordinator: Audrey Crawford, University of Montevallo M3.10 204B Student Schedule Planning Plays An Important Role In Graduation Initiatives & Student Success More and more institutions are striving to raise graduation rates and increase service to their students., Mike Ayers, Director of Operations at College Scheduler will demo the functionality of the schedule planner and share how many institutions across the country have benefited. College Scheduler automates the manual pen & paper process and presents the student with every possible schedule option that is open and able to be registered for RIGHT NOW! Looking at reports of the student planning process will offer effective steps & strategies to improve your current enrollment management and registration practices. Assuring your students have an efficient registration process to maximize the potential of each semester can directly attribute to increasing on-time graduation and student service. Integrates with Banner, PeopleSoft, Colleague, and more! Presenters: Reta Pikowsky, Georgia Institute of Technology Becky Tankersley, Georgia Institute of Technology Coordinator: Dr. Jacquelyn D. Elliott. Marion Military Institute M3.7 203A Teach Others How to Treat You: Tips for Impression Management Did you ever wonder why people treat you a certain way? Do you want to be appreciated? Do you wonder why your staff ignores you? Enjoy a fun and interactive presentation geared toward teaching others how to treat you. Learn the secrets to managing the impressions you give to supervisors, coworkers, family members, and friends and effectively analyzing others. We will do some analysis exercises for grins and giggles. "iPad Mini Giveaway at end of session" Presenter: Mike Ayers, College Scheduler LLC 11 as much feedback as possible before we put together any recommendations for SACRAO’s Executive Committee. This session will provide an open forum for our regional members to discuss the changing needs of Registrar’s and Admissions Officers, document recommendations from constituents, and discuss what SACRAO can do to better meet the needs of its membership. M3.11 204A A Total Transcript Solution for You – With a Special Note for Ellucian Colleges Come learn how your colleagues use the National Student Clearinghouse to provide a transcript solution designed and built for your students and campus. Each solution is configured to meet the needs of each individual college. Most of the 640 plus colleges that use the National Student Clearinghouse for a transcript solution have implemented the service without any input from their IT department. Plus, if you are an Ellucian client, come and discover our new partnership with Ellucian, which can provide a touch free solution for all of your transcript needs, including electronic delivery anywhere in the world. And the best part of all of this is that all of these options are provided free of charge to the institution. Presenter: Brian C. Antie, Louisiana State University M4.4 201D Making Your University Brand Come Alive: Advice & Anecdotes from the University of West Georgia In the Fall of 2010, the University of West Georgia endeavored to develop a brand from the ground up. The outcome has been a dramatic increase in interest, recognition, and enrollment at the university. Now a few years into developing the "Go West" brand, this presentation reflects on both the essential pieces needed to make a brand launch successful and where UWG's brand launch is headed next. Presenter: Paul F. Taylor, National Student Clearinghouse Program Sessions (M4) 2:45 – 3:45 pm M4.1 201A Crafting Team Agreements and Managing Conflict Learn how to craft a behavioral and functional Team Agreement that acts as a binding contract to ensure a positive culture and a productive work environment. Take-away the skills to facilitate and empower your team to help in the creation of the guiding principles and expectations. Presenters: Justin Barlow, University of West Georgia April Saunders Coordinator: Zoe W. DuRant, Cameron University M4.5 202A Planning and Implementing a “Paperless” Registrar’s Office This session outlines the strategic planning, training steps, obstacles, software, and implementation processes of the Belmont University Registrar’s Office efforts to become as much of a “paperless office” as possible. The session will focus on practical steps as well as impacts on Registrar staff workload and integration with other university departments. The presentation will also look at “green” initiatives as part of the overall strategy for going paperless. Belmont is a “Banner” institution, so some of the software implementations and processes described will be Banner related, but it should be translatable to other systems. Presenter: Alexa Chilcutt, The University of Alabama Coordinator: Clayton F. Benton, Louisiana State University M4.2 201B Current LGBT Issues in Higher Education Update Continuing the discussion begun last year, this session will update members on current LGBT issues in Higher Education, especially in the SACRAO Region. Many LGBT students, especially in the south, still feel isolated and afraid on our campuses. How do we reach out to them? How do we help facilitate their educational experience? Members will have the chance to discuss with each other and the presenter their thoughts on the cases presented, as well as any cases that may have arisen at their institution. Attendance at a previous year's session not at all required. Presenters: LaKiesha D. Armstrong, Belmont University Ginger Bossier, Belmont University Presenter: Ryan Garrity, Tulane University Coordinator: Brenda Kay Williams, Alabama A&M University Coordinator: Edward Garcia, University of New Orleans M4.6 204A Pointers from SACRAO Past Presidents Conference participants are invited to a casual but valuable session where SACRAO Past Presidents will share their advice for leading successful careers, serving as exemplary leaders, and taking full advantage of SACRAO. Other “Past Presidents” may join in! M4.3 201C Re:Fresh SACRAO Beginning summer 2014, SACRAO president Amy Barber formed a committee to review SACRAO’s current program and committee structures. The committee had embarked on an initiative to garner feedback from membership on their needs as well as recommendations for change. An initial survey and set of semi -structured interviews have been conducted but we want to hear Presenters: Dorinda Q. Harmon, College of Charleston John A. Hall, Southern Methodist University 12 session will look at how SmartCatalog IQ centralizes and links information on courses, programs, syllabi and transfer credit evaluations. We will explore custom forms, workflows, systems integrations and user interfaces. Come see how to save time and increase consistency in the one system that does it all. Mary W. Kincannon, Texas Christian University Timothy P. Culhan, Centre College Coordinator: Sofia C. Montes, The University of Texas Health Science Center at San Antonio Presenter: Anne Valentine, SmartCatalog M4.7 202B Satisfactory Academic Progress: Basic Information Learn the ins and outs of the new federal guidelines associated with Satisfactory Academic Progress. After an overview, we will discuss the implications this can have on the Admissions Office and Registrar's Office and hear from you how this looks at your institution. M4.11 106A Student Experience: Early intervention generates results This session will explore how the data you collect about students can be used more proactively, to help identify students who are at risk of failure, non-completion or are showing signs of disengagement. We will demonstrate Tribal’s Student Insight and intervention tools and show how it can be used by program and course leaders, tutors and support staff to monitor students, linking in to key student information and put in place timely interventions. Presenter: Rodney Miller, Covenant College Coordinator: Richard Jimmerson, University of Texas at Arlington M4.8 203A Understanding SEVIS This session will cover changes in the SEVIS process and help attendees understand how to ensure compliance and avoid sanctions. Information concerning I-17s, I-20s, I-515As, PDSOs/DSOs, full-time, commuter and bordering students will be presented. Also, EPCC’s - F-1 Joint Transfer Form at EPCC/UTEP. About Tribal: Tribal is a global provider of Student Information Systems. Our world leading system, SITS:Vision, is used by over 60% of the UK Higher Education market, as well as a growing list of institutions across Australasia, Canada and the United States. Our customers include the University of British Columbia, the University of Sydney and many others. Attend our session for your chance to win an Apple iPad Air 2. Presenter: Phil Sanders, Tribal Group Heidi Schreiner, Tribal Group Presenter: Dr. Claudia R. Wright, Sul Ross State University Coordinator: Cynthia Terry, University of Alabama at Birmingham M4.12 106B Advancing Student Success Through Improved Course Access and Availability Colleges and universities across the country are transforming their campuses by strategically improving their course schedules with Ad Astra solutions and services. Students are taking more credit hours and accelerating completion, and institutions are realizing increased tuition revenues and saving instructional dollars at the same time. Come hear how Ad Astra is improving access to completion for students on campuses near you. M4.9 203B Using Workflow to Process Special Requests for Late Add/Drop After the success of developing an automated approval process for grade changes, we began expanding to include a review process for Late Add/Drop requests. Previously students submitted carbon forms signed by instructors and administrators to be added or dropped from a class roster. This manual process was time consuming, not auditable, and not quantifiable for course demand. Now using PeopleSoft workflow technology, students are able to initiate a late add/drop request from their student center and automatically forward to the instructors and administrators for the appropriate decision. With this automated process, we are able to track and audit requests and provide data for departmental administrators for course scheduling needs. Presenters: Louis Edward Jimenez Sr., Texas State University-San Marcos Jacob Jones, University of Alabama Presenter: Deborah S. Hill, University of Southern Mississippi Break with Corporate Partners Coordinator: Dr. Allen B. Moody, National Park Community College 3:45 - 4:15 pm Mobile Convention Center Concourse M4.10 204B Catalogs, Curriculum, Syllabi & Transfer--Complete Academic Content Management Learn one system to manage all your academic content. This 13 who receive them. How have students responded to the availability of the online Elon Experience transcript? What are the office challenges? And most important, what is the next step in the evolution of the academic transcript? Poster Sessions (PS) with presenters 3:30 - 5:00 pm North Hall Entrance Presenter: Mandy Stovall, Elon University PS.1 Exploring the Challenges of Academic Advising for Student Veterans This is a mixed methods study that intends to investigate how veterans are and were being advised on higher education campuses. The purpose of this study is to examine the challenges encountered when advising student veterans on their major and career goals, as well as helping to apply their military experiences and courses to these goals. Furthermore, this study intends to better understand how these students are presently being served by academic advising staff and to attempt to determine ways to improve advisement processes of these students in the future. The feedback from participants in this study can help researchers inform institutions on how they can improve their advising services for student veterans. Program Sessions (M5) 4:15 – 5:15 pm M5.1 201A 100,000+ Documents: Best Practices in Admissions Processing This is a discussion of the methods used by Texas Tech University to streamline document processing while reducing staff. There has been an evolution in our work over the past few years, and by focusing on knowledge and training gaps, process improvements and restructuring responsibilities we are able to do more with less. Presenter: Sheila Gray, Texas Tech University Presenter: Ashley Edwards Coordinator: Emily White, Jacksonville State University PS.2 Graduation Management System The Graduation Management System is a software solution that the professionals at the registrar's office responsible for managing graduation ceremonies so desperately need. It was observed that the system currently used to manage the process is outdated and inefficient. Technology is here to help with this sort of problem. However, by virtualizing the process, the institution gains more than just efficiency. It gains all the value the latest technologies can offer, while solving real and complex issues that are until now endured for the sole reason of them being consequences of the way it has always been done. It is clear that this attitude needs to change if the institution seeks to meet the demands of a 21st century world and deliver the best services possible, always striving to stay on the path of constant evolution and improvement. M5.2 201B Dancing with the one who brung ya! Two Approaches to Reverse Transfers This session will discuss Reverse Transfer approaches between a community college and two universities. One approach uses an “official volunteer” system, and the other uses a more traditional exchange of information. The approaches will be compared and contrasted, along with lessons learned. Presenter: Dr. Rick Edgington, Northern Oklahoma College Coordinator: Bill Burig, Duke University M5.3 201C Helping Advisors Get the Big Picture with Degree Works When advising students, it’s important to have the big picture. Past academic performance tells part of a student's story, but other important factors include his or her individual strengths and weaknesses, educational goals, and even financial aid eligibility. This session will explain how, through a Title III grant, Tri-County Technical College leveraged Ellucian Degree Works to create a toolbox to support advisors with big picture assessment. Presenters: Pedro Fernando, College of Charleston Cassio Greco, College of Charleston PS.3 Should Institutions Expand the Academic Record?: The Elon Experiences Transcript The summer of 2013, Elon University began releasing an experiential learning transcript in conjunction with the official academic transcript. While many institutions have started tracking elements such as Service Learning, Research, and Internship information, releasing this information concurrently with the official academic record is certainly a change to our culture. This session will provide an overview of the processes used to create the transcript as well as the qualitative and quantitative analytics that were gathered following the launch of a secondary transcript. With the experiential learning transcript representing approximately 15% of the total transcripts issued at Elon, the question we hope to answer is what impact the experiential transcript has had on students and employers Presenter: Scott Harvey, Tri-County Technical College SACRAO Outstanding Presenter Coordinator: Sharon Stoddard, Winston-Salem State University 14 M5.7 203A The Team Retreat Toolbox Gain the tools necessary to lead your team through a transformative retreat! Learn how to guide them through a series of exercises that build team commitment and create a goaloriented strategic plan. Learn how to re-examine your office's mission and vision, create a strategic plan that ensures goal accomplishment & brainstorm ideas that lead to increased productivity! M5.4 201D Scribin' in Style: Developing a Style Manual for Your Scribers Two people, given the same requirement, can come up with slightly different code. This impedes maintenance and development. University of Alabama has developed a style guide to help its scribers achieve uniform code across personnel and programs. We will talk about the challenges, opportunities, and benefits of having a university-specific scribing style guide for your institution. We will also make ours available if you don't know where to start. Presenter: Alexa Chilcutt, The University of Alabama Presenter: Kurt Morton, University of Alabama Coordinator: David H. Fulmer III, Oral Roberts University Coordinator: Shan Evans, University of Texas at Austin M5.8 203B What is the Profile of a Registrar? The role of the registrar has evolved quite a bit, and duties and responsibilities vary significantly from one school to the next. This session will inform current registrars about the core duties and responsibilities, the required skills set, how the requirements are changing, and how to prepare for the future. The session will be a useful guide to aspiring registrars as well. M5.5 202A Jubilant Journeys! Recruitment travel planning best practices. When planning recruitment travel, information and resources are crucial to a successful road trip! During this session, we'll examine a number of approaches to setting up your calendar. By looking at previous enrollment data and comparing it with national statistics and prospective student information, recruitment travel can be focused and fruitful. We'll discuss using both paid-for as well as free software, along with online resources. Open discussion with the audience will add additional value to this session, as we'll all share different methods of travel planning and expose each other to a variety of helpful tools and techniques. Presenter: Heather Dawn Hogarth-Smith, Associate Member Coordinator: Dr. John R. Dickerson, Mississippi State University M5.9 106A Catching Fire-Resourcing student assistants to write and publish within the Registrar's Office Student assistants are a vital part of higher education offices across the country, most notably helping with daily office functions. For years we have debated about the best way to use this resource, and how we can engage students to feel passionate about the work they do in our offices. Join us as we detail how we have challenged our student assistants far beyond the monotony of daily office tasks. As an office, we are among the early adopters of using student assistants to conduct research, write, and publish with members of our staff. This session will highlight strategies we use to push student assistants into challenging opportunities that highlight our office, the institution, their resume, and their experience. Presenters: Amy K. Clines, Columbus State University Taylor King Coordinator: Dusty Duncan M5.6 202B That Affects You Too? Many of the decisions we make within our offices can have major implications for other offices (academics, admissions, financial aid, the business office, etc). How do you communicate those decisions with these offices on your campus, and how do those decisions impact students? Do you have an open form of communication with other offices? Presenter: Melissa Holmes, Elon University Learn some techniques and best practices for building a team and communicating with professionals from other offices as well as your own. Coordinator: Becky Hames, Bethel University Presenters: Casey Capps, Martin Methodist College Olivier Charles, Auburn University at Montgomery M5.10 204A Diplomas! Getting it Right!! An informative panel discussion on all types of diploma processes. Learn about going from an In House production to Outsourcing. From handing out live to direct mailing of the diplomas or a combination of both. Do you have the benefit of a vendor’s online management system and all of the services that are critical in today’s NOW environment? Come and learn about the best practices of how to extract and submit the Coordinator: Selena Magnusson, Georgia Northwestern Technical College 15 data from your specific SIS. How do your colleagues handle gathering the correct addresses for mailing? Presentation products, what should you hand out at the ceremony and what should you mail? Panel is comprised of a combination of large schools, small schools as well as community colleges each with their own situation. Presenters: Jeremy Gray, Georgia Institute of Technology Susan Kennon, Lynchburg College Elizabeth Kunde, Paradigm, Inc. Mallori Wojcik, University of Florida Laura Heard, Texas A & M University - College Station M5.11 204B Credentials Solutions & eSCRIP-SAFE: A Merger That Benefits You, Your Institution, Students & Alumni We will discuss the merger of Credentials Solutions and eSCRIP-SAFE and what it means for Higher Ed. Credentials eSCRIP-SAFE boasts the largest electronic sending and receiving network and has a variety of service options to fit your institution’s needs. Michael George, University Registrar at The University of Alabama, Monique Anderson, Registrar at the University of Tennessee, Chris Derickson, Assistant Provost & University Registrar at the University of North Carolina at Chapel Hill and Angela Anderson, Assistant Vice Chancellor at East Carolina University, will participate in a transcript panel to discuss why Credentials eSCRIP-SAFE offers the best combination of transcript solutions and service for their institutions. SACRAO Town Meeting for All Conference Attendees 5:15 - 6:00 pm Grand Ballroom Dinner on your own Dutch Treat Dinner for New Attendees 6:00 - 10:30 pm Presenters: Joshua Hoagland, Credentials eSCRIP-SAFE Jack Weber, Credentials eSCRIP-SAFE The Harbor Room (Renaissance Riverview) M5.12 106B Increase your efficiency while saving time and money using Address Verification in your SIS or CRM with CLEAN_Address Improve staff productivity and eliminate unnecessary costs associated with inaccurate address data. CLEAN_Address verifies, corrects & standardizes your prospect, student and alumni postal addresses with real-time and batch integration in your Student Information System. CLEAN_Address will capture all postal addresses at the point-of-entry to improve staff productivity and eliminate unnecessary costs associated with inaccurate address data. Find out how an Address Verification Solution like CLEAN_Address can help you eliminate bad address data while learning how to employ address accuracy best practices to increase efficiency. You will also learn how our product can assist in enrollment and other areas in the institution. CLEAN_Address is installed at over 600 institutions for higher learning and clients range in enrollment size from 600 to 65,000. Hospitality - Open to All 8:00 - 10:00 pm Jubilee Room 2nd Floor (Renaissance Riverview) Presenter: Eric F. Paillet, Runner Technologies, Inc. 16 Program Sessions (T0) 7:00 - 7:45 am Tuesday, February 3 T0.1 Grand Bay Ballroom (Hotel) ZUMBA-stic!! Tuesday Enjoy a workout session all about health and fun! Learn the importance of understanding YOUR level of fitness. Fitness can be fun and enjoyable to the point you are not paying attention to the time. Bring your ENERGY, water bottle, towel, tennis shoes, and be ready to make some noise! LeghGOOOOO! 2015 & 2016 LAC Members Breakfast 7:00 - 8:00 am LAC Suite Fun/Exercise sessions (T0) 7:00 - 7:45 am Grand Bay Ballroom (Renaissance Riverview) Journal Editorial Board Breakfast 7:00 - 8:00 am The Harbor Room (Renaissance Riverview) Conference Registration 7:30 am - 4:00 pm Mobile Convention Center Concourse Evaluation Committee 8:00 am - 5:00 pm Mobile Convention Center 210 Presenter: Brandon Tigue, Western Carolina University SACRAO Outstanding Presenter Program Sessions (T1) 8:15 - 9:15 am Program Sessions (T1) 8:15 - 9:15 am T1.1 201A Using Excel Pivot Tables to Quickly & Easily Analyze Student Data Imagine an Excel worksheet of student enrollment figures with hundreds or thousands of rows of data. The worksheet lays out all the data about your students’ academic history, bio/demo, courses and grades. It's a lot of data to deal with — listed in row after row and divided into multiple columns. How can you get information out of the worksheet? How can you make sense out of all of this data? You can get all the answers you need by using Excel PivotTables — it's like turning a mob of students into a marching band. A PivotTable quickly and easily turns all that data into small, concise reports that tell you exactly what you need to know. Corporate Partners Exhibit Area Open 9:00 am - 3:00 pm Mobile Convention Center Concourse Break with Corporate Partners 9:15 - 9:45 am Mobile Convention Center Concourse Program Sessions (T2) 9:45 - 10:45 am SACRAO Annual Business Meeting for all attendees 11:00 am - 12:00 pm Grand Ballroom 2015-2016 Program Committee Working Lunch 12:00 - 1:30 pm Mobile Bay Ballroom (Renaissance Riverview) Lunch on your own 12:00 - 1:30 pm Presenter: Scott Harvey, Tri-County Technical College SACRAO Outstanding Presenter Downtown Mobile SACRAO Past President’s Luncheon 12:00 - 1:30 pm Offsite Coordinator: Joe Scribner, University of Arkansas, Fayetteville Program Sessions (T3) 1:30 - 2:30 pm T1.2 201B Changing Demographics of College Admissions Over the next decade, the landscape of students entering college will change dramatically. These changes have already started to happen as students with different backgrounds begin to change the trends of college admissions. Examining the past decade while looking ahead to the next, it will become imperative that universities begin to take the appropriate steps to recruit and retain the students of the future. Is your admissions office prepared to help your university succeed in this changing environment? Break with Corporate Partners 2:30 - 3:00 pm Mobile Convention Center Concourse Program Sessions (T4) 3:00 - 4:00 pm Program Sessions (T5) 4:15 - 5:15 pm President’s Reception for 2014-2015 Program Committees, Standing Committees and LAC 5:30 - 6:30 pm Presidential Suite 1510 The Big Event 6:00 - 10:00 pm Presenter: Patrick Frazier, Western Carolina University Museum of Mobile Hospitality - Open to All (Badges required for entry) 10:00 - 11:00 pm Jubilee Room 2nd Floor (Renaissance Riverview) Coordinator: Nichole Mancone, Tarrant County College T1.3 201C Electronic Records Retention With the trend of scanning all documents into data storage and no longer having paper records have you followed your records retention policies. Most have just maintained those 17 files for years. Reasons to have an electronic file policy and steps to follow those that have been established. T1.7 202B SharePoint: Power in Daily Office Practices Practical ways of developing new business practices, concurrent document editing, communications, paperless workflows that replaced paper forms and cross training are just a few of the ways the Registrar's Office at Elon University has developed the Registrar's SharePoint site. This presentation will demonstrate how we have integrated the power of SharePoint into our average workday over the past 24 months. We also plan to share helpful tips for launching SharePoint in your office and helpful tips on training strategies for students, faculty and staff after business processes go live with SharePoint and show you the reporting highlights and data management perks in MS SharePoint. Presenter: Robin R. Carr, University of Arkansas, Fayetteville Coordinator: Daniel K. Brooks, High Point University T1.4 201D Creating a Communications Database in Access A customized Microsoft Access Communications database will be demonstrated and shared. Offices will benefit by having an easily generated report of upcoming communications and/or operational tasks. The database also tracks past communication items and distribution lists. Using the database helps to easily answer the question: ‘What did we do last time’? UNC Charlotte uses the database to track communications that have previously been sent and are scheduled to be sent. This communication database also allows the user to record who was contacted and what was sent. Attendees to this session will be provided a FREE working copy of the Communications Database demonstrated during the presentation. Presenter: Melissa Holmes, Elon University Coordinator: Nancy L. Umphres, University of Arkansas, Fayetteville T1.8 203A The Evolving Registrar's Office A historical look at the Office of the Registrar, present day practices, and a glimpse into the future. How have business practices, schedules, catalogs, etc. evolved over the years? This session will be a dynamic discussion among participants. Presenter: Will Espin, University of North Carolina-Charlotte Coordinator: Kim Taylor, University of Texas at Austin Presenter: Dr. Bruce W. Cunningham, Duke University T1.5 204A “Working It” as a Working Parent Are you a stay-at-work mom, or stay-at-work dad? Chances are, if you’re dedicated to our industry, you want it all, you bust your bum doing it all, and you want it perfect, too. This session explains why that’s not possible, and why that’s okay. Attendees will enjoy a chance to see things differently and apply lessons learned to the office, the home, and even grad school. Coordinator: Bill Burig, Duke University T1.9 203B The Latest in the Secure Electronic Exchange of PDF Student Transcripts The fastest growing method of sending postsecondary student transcripts is the use of PDF format. In this session, representatives from several postsecondary schools will discuss the decision to use this method, the timeline for implementing, enhanced security and other benefits over paper and fax, and some volume data since implementation. Presenter: Sofia C. Montes, The University of Texas Health Science Center at San Antonio Coordinator: Brian C. Antie, Louisiana State University Presenters: Ryan Garrity, Tulane University Michael Rendon, Texas A & M University-Corpus Christi Rita Dunston, University of Mary Washington T1.6 202A Recruitment and Admission of Students with Disabilities After years of diligence the past three decades have created access to higher education for students with disabilities. Postsecondary demographic trends show an increase in students with disabilities enrolling in higher education institutions. This session examines the issues that affect the recruitment and admission of students with disabilities and provides suggestions to professionals as recommended by Barbara J. Palombi, a noted author on this topic. Coordinator: Kelli Peterson, Cameron University T1.10 204B SEM – A UK Perspective Though well established in the US as a key strategic issue, SEM is still in its relative infancy in the UK. This session will provide an insight into how UK universities approach this critical aspect of organisational endeavour drawing on the speaker’s 35 years in UK higher education. The session will provide an update on the issues affecting UK higher education in the era of £9,000 (c $14,000) tuition fees and look at some key drivers for change including the UK government’s stance on visas for Presenter: Andrew Green, Jacksonville State University Coordinator: Dr. Matt Moore, University of New Orleans 18 their institution, but they have never created one before and are not sure where to begin. What should be included in the plan? Who should be involved in the process? What are the critical pieces that must be in place to begin the process? This session is designed to help participants answer these questions and begin the process in a step-by-step approach that demystifies the Strategic Enrollment Planning process. international students. Philip Henry retired from the University of Surrey as Registrar and Secretary in late 2010. Since then he has undertaken a range of senior executive interim appointments; most recently at the University of Northampton. Presenter: Philip Henry, Associate Member Presenter: Dr. John Head, University of West Georgia Coordinator: Donna Webb, Abraham Baldwin Agricultural College Coordinator: Susie Coleman Archer, Vanderbilt University Break with Corporate Partners T2.4 201D Degree Works Views - Not Only For Students This session will cover how using the Diagnostic View and the Student Data View in Degree Works aid the Registrar's office in identifying problems located in BANNER on the student record and in Degree Works. 9:15 - 9:45 am Mobile Convention Center Concourse Program Sessions (T2) 9:45 - 10:45 am Presenter: Evelyn Roach, Associate Member T2.1 201A School-to-Prison Pipeline? Do you know the passage… Come to an interactive session about the school-to-prison pipeline: an epidemic that is plaguing schools across the nation. Far too often, students are suspended, expelled or even arrested for minor offenses that leave visits to the principal¹s office a thing of the past. Statistics reflect that these policies disproportionately target students of color and those with a history of abuse, neglect, poverty or learning disabilities. As higher educational professionals, we have to deal with all students and their baggage. How can we assist at risk students in their college pursuit? How can we overcome this? Coordinator: Dr. Thomas Donohoe, East Tennessee State University T2.5 202A Getting Them All Set: Pre-Orientation Registration for New Freshmen In order to address several registration challenges, especially full classes, the University of Arkansas began pre-enrolling new freshmen in the summer of 2014. This effort required extensive planning and teamwork among personnel in various departments, including Registrar, Orientation, Admissions, and Student Accounts. This session will cover: Presenter: Brandon Tigue, Western Carolina University SACRAO Outstanding Presenter Coordinator: Nichole Mancone, Tarrant County College T2.2 201B But That's MY Room! A panel discussion about how to overcome a culture of room "ownership" especially when it comes to classroom space, times, and other events on your campus. Come prepared to share your stories and what worked best at your institution. the old registration process for incoming freshmen during new student orientation and the challenges that students and administrators faced the issues staff encountered when students arrived for orientation sessions give data which shows how successful the pre-enrollment process was outline suggestions for improving the process for 2015 Presenters: April Martin, University of Arkansas, Fayetteville Joe Scribner, University of Arkansas, Fayetteville Presenters: Casey Capps, Martin Methodist College Jacob Jones, University of Alabama Coordinator: Angela R. Anderson, East Carolina University Coordinator: DeAnna Adams, Rhodes College T2.6 202B Hold on, let me transfer that call! Are you ever on the end of THAT transferred call? Unfortunately they have been through the "That's not my department, let me transfer you!" process and have talked to about 10 different areas before getting where they need to be. No one is perfect and no one knows everything BUT you can help alleviate the stress/confusion/frustration that these students feel while trying to get information from your institution. Come learn what we do in the Undergraduate Scholarships Office at T2.3 201C Creating a Strategic Enrollment Plan The landscape of higher education is constantly changing. The demographics of our population, market demands, and emerging technologies are all applying pressures for our institutions to constantly change and adapt. Many enrollment managers are asked to create a Strategic Enrollment Plan for 19 regional members to discuss the changing needs of Registrar’s and Admissions Officers, document recommendations from constituents, and discuss what SACRAO can do to better meet the needs of its membership. The University of Alabama as well as what some other areas on campus do in order to minimize the transferred calls exiting our offices. Presenters: Amber Capell, The University of Alabama Sara Beth Spearing, The University of Alabama Presenter: Brian C. Antie, Louisiana State University Coordinator: Holly Swart, Wake Technical Community College T2.10 204A Student Schedule Planning Plays An Important Role In Graduation Initiatives & Student Success More and more institutions are striving to raise graduation rates and increase service to their students., Mike Ayers, Director of Operations at College Scheduler will demo the functionality of the schedule planner and share how many institutions across the country have benefited. College Scheduler automates the manual pen & paper process and presents the student with every possible schedule option that is open and able to be registered for RIGHT NOW! Looking at reports of the student planning process will offer effective steps & strategies to improve your current enrollment management and registration practices. Assuring your students have an efficient registration process to maximize the potential of each semester can directly attribute to increasing on-time graduation and student service. Integrates with Banner, PeopleSoft, Colleague, and more! "iPad Mini Giveaway at end of session" T2.7 203A Preparation is Key: Steps to Take for a Smooth Implementation of the New Colleague Student Planning Module Are your students and advisors having issues with the current registration system in WebAdvisor? Is it out-of-date and not as intuitive or user-friendly as you would like? The solution sought by Shenandoah University is Ellucian’s Student Planning module for Colleague. Student Planning addresses many of the woes found in WebAdvisor by providing a visual interface shared by the student and advisor showing the student’s progress “up front” and displaying student course planning in a calendar view. With the rollout to first-time freshmen for spring online registration complete, the Registrar will review the steps taken to prepare for implementation and provide tips you can accomplish now to improve usability and performance. Presenter: Elizabeth B. White, Shenandoah University Presenter: Mike Ayers, College Scheduler LLC Coordinator: Sheryl Burnette, East Tennessee State University T2.11 106A Will my courses transfer? Help students answer this popular question and many others with CollegeSource's newest service, Transferology. Approximately one of every three students will transfer throughout their collegiate career. Are you making it easy for prospective students both in-state and out-of-state to see how their courses would transfer to your school? Are you interested in a simple way to promote transfer and recruit more students? Join us as CollegeSource reveals our newest service, Transferology. T2.8 203B Managing Success Success can bring with it another series of problems. It is important to know how to manage success in Registrar's Office operations in such a way that you can maintain your momentum, avoid pitfalls such as resting on your laurels for too long a time, and learning as much from your successes as you do your failures. Come to this session and learn more about how to handle this important aspect of running your office. Presenter: John Panzica, CollegeSource, Inc. Presenters: Jeremy Gray, Georgia Institute of Technology Reta Pikowsky, Georgia Institute of Technology Coordinator: Dr. Steve McLeod, Harding University Main Campus SACRAO Annual Business Meeting for all attendees T2.9 204B Re:Fresh SACRAO Beginning summer 2014, SACRAO president Amy Barber formed a committee to review SACRAO’s current program and committee structures. The committee had embarked on an initiative to garner feedback from membership on their needs as well as recommendations for change. An initial survey and set of semi-structured interviews have been conducted but we want to hear as much feedback as possible before we put together any recommendations for SACRAO’s Executive Committee. This session will provide an open forum for our 11:00 am - 12:00 noon Grand Ballroom Lunch on your own 12:00 noon - 1:30 pm 20 Program Sessions (T3) 1:30 - 2:30 pm T3.4 201D How to Train Your Dragon: Educating Upper Management on the Role of the Registrar Senior managers in higher education come from different backgrounds; some are very familiar with the role of the Registrar in higher education and some are not. This session will cover how to “educate” upper management on the role of the Registrar in order to ensure that the Registrar’s voice is heard and included in appropriate conversations. Show your managers how useful and knowledgeable a resource you are! This session will also include tips on good communication at all levels. T3.1 201A Catalog of Studies Publication "Best Practices" Birds of a Feather This session is intended for anyone involved in catalog publication, and is meant to be an open forum for discussing what that process looks like at each institution. Here's your chance to see how other schools are handling the same challenges facing you, so bring a list of questions (or sage words of advice) to share. Possible topics include: How are updates to the catalog handled? Who is responsible for overseeing the publication process? What checks & balances are in place to ensure accuracy in the publication? Who are the key players on campus involved in updating catalog information? What information is included/excluded in your publication? How & when does your institution "publish" the catalog (and how often)? Presenters: Edward Trombley III, Embry-Riddle Aeronautical University - Worldwide M.J. Caro, Embry Riddle Aeronautical University Coordinator: Marcia McQuerry, Oklahoma Baptist University T3.5 202A NCAA Division II “Path to Graduation” - New Academic Legislation The NCAA staff will review the recently adopted Division II initial, continuing, and transfer eligibility requirements. Participants will have the opportunity to ask about specific situations they have encountered. Presenter: Lisa Kulczak, University of Arkansas, Fayetteville Coordinator: Olivier Charles, Auburn University at Montgomery Presenter: Andrew Cardamone, NCAA T3.2 201B Diversity Training Made Fun and Easy At the Office of the Registrar at the University of Georgia, we strive to give the best customer service possible. Diversity training is the way we ensure that our staff is fully capable of communicating successfully with “individuals” who contact our office while avoiding unintentional misunderstandings, mistreatment, or disrespect. In this session, you will have the opportunity to go through one of our training modules which covers some situations that pertain to multicultural communication, assisting persons with disabilities, and stereotyping. Coordinator: Kristina Brantley, Embry Riddle Aeronautical University T3.7 203A School Counselor Engagement – Enhancing partnership through innovative approach This session is intended for anyone tasked with building a relationship with High School Guidance Counselors. Counselors play a critical role in the college identification and selection process for students. From an Admissions perspective, Counselors are a key point of entry into a school and crucial to identifying prospective college applicants. This session will give attendees an overview of regional receptions, counselor fly-ins, on-campus appreciation events and the use of technology to better foster a relationship between an Admissions Office and target high schools via Counselors. I will also share the highlights and lessons learned from planning and executing such programs at both large & medium size public universities. Presenter: Kristin Drapela, University of Georgia Coordinator: Texas Ruegg, Tarrant County College T3.3 201C How important is color to your campus? Student voices are becoming more prevalent through social media and empowerment. Lets take a view of universities where students have had enough! What are these universities doing? How do you play a role in the overall picture? Presenter: Abey Taddele Dessie, University of North Carolina Charlotte Presenter: Brandon Tigue, Western Carolina University SACRAO Outstanding Presenter Coordinator: Kimberly McCay Coordinator: Leana Wilson, University of South Alabama 21 T3.12 106B To Cloud Or Not To Cloud.…That Is The Question With Oracle Student Information Systems, the choice to transform your campus with the Oracle Student Cloud, or the PeopleSoft Campus Solutions application, or a combination of both, is yours. Oracle applications unleash the power of your people to predict, align, collaborate and service. Join us to learn more about the power of Oracle’s private and public cloud options for your modern campus technological transformation. T3.8 203B Warning! Warning! Registrar Data Security! Security in the Banner student system as well as auditing that security is a very important process at Texas Tech University. Come learn how users gain access to student data and how security audits are completed. The process and documentation for both will be reviewed, discussed, and given to attendees as examples. Presenter: Bobbie Brown, Texas Tech University Presenters: Brent Kelley, Oracle Corporation Mike Rogers, Oracle Corporation Coordinator: Nancy L. Umphres, University of Arkansas, Fayetteville T3.9 204A Your Non-Verbal Picture is Worth a 1,000 Words The majority of the messages we send are never spoken. We all know our nonverbal messages are important in communication, but did you know that they extend way beyond simple facial expressions and body movements? During this presentation you will discover how other factors such as space, time, sound, and even smell can impact our interactions with others. Break with Corporate Partners 2:30 - 3:00 pm Mobile Convention Center Concourse Program Sessions (T4) 3:00 – 4:00 pm Presenter: Ginnifer Cie' Gee, University of Texas at San Antonio SACRAO Outstanding Presenter T4.1 201A Birds of a Feather - Information Technology This session is an opportunity for members in the Information Technology area, who support Registrar's and Admissions Offices, to discuss their challenges, experiences and insight with different systems and processes. Coordinator: Barbara L. Rowe, Washington and Lee University T3.10 106A Pre- event planning for every graduation Ceremony The addition of ADA enhancements to your ceremony. What web casting can do and ceremony video. Join this in-depth and comprehensive review of what institutions do to prepare for their events. What role do grad fairs play and what they may include? Al Suckow will conduct this discussion, leading an interactive discussion. Multiple view points and experiences are encouraged. Presenter: Nancy L. Umphres, University of Arkansas, Fayetteville Coordinator: Nikki Hon, University of Georgia T4.2 201B Building Your Team Before They Arrive Both newly-promoted and experienced staff and managers can benefit from this session on interviewing for the best new team member. Effective interviewing is a major step in the overall recruitment process, a step that, when performed well with the right preparation, tools, and plan, can make a tremendous difference in getting the best candidate. Presenter: Al Suckow, Lifetouch Special Events T3.11 204B Transform your business process with CourseLeaf Catalog (CAT), Curriculum (CIM), and Section Scheduler (CLSS) to better serve your students. In this session the Assistant Registrar from the University of Alabama will explain why their institution moved away from a manual (paper/email) based process to a fully integrated, online, efficient, accurate, transparent, and collaborative workflow process with CourseLeaf CAT, CIM, and CLSS and how their strategic development partnership with Leepfrog helped them accomplish their project's implementation goals. Topics covered: Use of the Position Description when formulating an effective interview strategy Why “The single best predictor of future job performance is past job behavior” Training your interview team to conduct a legal and effective interview The STAR method - Situation, Task, Action & Result Jumpstarting the new employee onboarding process Presenters: W. Michael George, University of Alabama Teresa Faulkner Presenters: Jacob Jones, University of Alabama Shari Friedman, Leepfrog Technologies Coordinator: Audrey Crawford, University of Montevallo 22 Melissa Holmes, Elon University T4.3 201C Disaster Recovery – Is Your Office Really Ready? We’ve all been warned about being ready for the major disasters that hit with little or no warning such as the tornados that hit the University of Alabama in 2011. As a result, many schools have put disaster recovery plans into place. Most plans cover loss of data or loss of buildings. What happens when you lose key personnel unexpectedly? How prepared is your office to handle the day to day specifics of a vital position if someone were suddenly out of the office for an extended period of time? The U of A faced this problem in January 2013, when a key employee had a heart attack. Come learn how we coped with the immediate situation, and what strategies we’ve implemented to lessen the impact of sudden loss of personnel since then. T4.6 202B Military Friendly – The Difference Between an Award and a Commitment This session is designed to advise and inform higher education staff of the importance of being a military friendly school. A variety of topics will be covered, including how to utilize technology to simplify certification and benefit requests, transition assistance from combat to the classroom, and key aspects of using Banner for certification and data collection. Additionally, we'll also discuss marketing to veterans and dependents, tuition and fee deferments, and on campus student-veteran groups. Join us to learn more about recognizing our heroes on campus. Presenter: Kevin Thomas Flanary, Tennessee Tech University Presenters: Jean Mitchell, University of Arkansas, Fayetteville Robin R. Carr, University of Arkansas, Fayetteville Coordinator: Amy K. Clines, Columbus State University Coordinator: Lisa Kulczak, University of Arkansas, Fayetteville T4.7 203A Many Hats, One Head: How to Survive --and Thrive -When Pulled in Many Directions Registrars in small schools may have broad-ranging responsibilities and little to no support staff. Hear how to survive — and even thrive — in such an environment. A sense of humor is absolutely required. T4.4 201D Examining the Enrollment and Persistence of Students with Discrepant High School Grades and Standardized Test Scores Considering an applicant’s likelihood of persistence in the admission decision takes advantage of one of the earliest opportunities to affect institutional retention and graduation rates. Research shows students with high grades in high school and high standardized test scores are more likely to persist in college, and students with low grades and low test scores are less likely to persist. This session will present research that examined the enrollment and persistence of students with discrepant high school grades and test scores, those either with high grades in high school and low test scores or with low grades in high school and high test scores. The findings of this research and the implications for practice will be discussed. Presenter: Dr. Steve McLeod, Harding University Main Campus Coordinator: Richard Jimmerson, University of Texas at Arlington T4.8 203B Navigating the Student Lifecycle Helping students navigate from the prospect stage through to enrollment and ultimately graduation is a daunting task. Learn how you can seamlessly and efficiently manage the entire student lifecycle by leveraging Hobsons’ Naviance and Radius enrollment management technologies. Special attention will be given to strategies to connect with the over 10 million students in the Naviance network and to walking those students through recruitment, enrollment, retention, and graduation with a unified technology platform. Get ready to be strategic, successful, and get time back in your day. Presenters: Dr. Edgar Sanchez, ACT Anne Edmunds Coordinator: Tennie McBryde, Trenholm State Technical College T4.5 202A Free Tools of the trade Not all software you use in your office needs to be an enterprise-wide system implemented by your IT group. We will show you free tools, apps, and programs that you can use in your daily work life to increase productivity and reduce hassle. Desktop, tablet, and phone applications will be highlighted. We will also discuss FERPA and other privacy implications to using these tools in a higher education setting. Presenters: Glenn Evans, Hobsons Megan Pugh, Hobsons T4.9 204A Open House: Elevating the Experience A detailed look at how Western Carolina University has transformed their Open House events over the past three years. Taking an event that covered programs but didn't make a lasting impression to one that leaves guests talking days later. This session covers the schedule, planning, evaluations, and much more that's involved in transforming your program. Presenter: Kurt Morton, University of Alabama Coordinator: 23 ner/Ellucian users to discuss latest issues, share business practices and solutions. Presenters: Patrick Frazier Brandon Tigue, Western Carolina University SACRAO Outstanding Presenter Facilitator: Scott Harvey, Tri-County Technical College Coordinator: Mike Hooper T5.3 201D Datatel/Ellucian User Group This session provides an opportunity to meet with other Datatel/Ellucian users to discuss latest issues, share business practices and solutions. T4.10 106A UNO’s Alternative to Wait-listing: Demand Analysis The University of New Orleans was plagued by the age-old problems of course compression, scheduling conflicts, superfluous course pre-requisites, over-use of course permissions/ overrides, an incessant demand for wait-listing as the means to resolve these issues, and student complaints around registration and enrollment. Does one of these sound familiar? Or, do all of these sound familiar? Please come to this interactive session to see how we began to address these issues with a process at UNO we call ‘Demand Analysis’. The Presenter encourages active participation and will briefly discuss future plans toward curriculum mapping across the University in conjunction with registration and enrollment for future terms as a retention effort. Facilitator: Kacey Higgins, Hardin-Simmons University T5.4 203A Degree Works User Group This session provides an opportunity to meet with other Degree Works users to discuss latest issues, share business practices and solutions. Facilitator: Kurt Morton, University of Alabama Presenter: Dr. Matt Moore, University of New Orleans T5.5 201C Jenzabar User Group This session provides an opportunity to meet with other Jenzabar users to discuss latest issues, share business practices and solutions. Coordinator: Barbara Davenport Wilson, Brenau University T4.11 204B eTranscript Exchange: Turning Credentials Into Opportunities Thousands of high schools and post-secondary institutions are sending and receiving transcripts electronically. It just makes sense to enjoy the tracking, communication, and enhanced security that Parchment's patented PDF technology and Exchange Platform can bring. Save up to 85% of the time you spend processing transcripts, and gain 100% peace of mind for you and your students by adopting a platform that will support your credential needs today and in the future. Join Parchment in a discussion about our mission to help students turn their credentials into opportunities through simple and secure eTranscript exchange. Facilitator: Stuart Moore, Spring Hill College T5.6 201B Oracle/PeopleSoft User Group This session provides an opportunity to meet with other Oracle/PeopleSoft users to discuss latest issues, share business practices and solutions. Facilitator: Joe Scribner, University of Arkansas, Fayetteville Big Event at the History Museum of Mobile Presenter: Melissa O’Connor, Parchment, Inc. 6:00 – 10:00 pm Program Sessions (T5) 4:15 - 5:15 pm A modern museum housed in the Southern Market/ Old City Hall National Historic Landmark, the Museum of Mobile is a visual masterpiece that provides an unparalleled museum experience. Join us for the Big Event celebrating SACRAO, Mobile and Mardi Gras! T5.1 201A Alliant Data Systems User Group This session provides an opportunity to meet with other Alliant Data users to discuss latest issues, share business practices and solutions. Hospitality - Open to All Facilitator: Lori Chisem, Lawson State Community College 10:00 – 11:00 pm Jubilee Room 2nd Floor (Renaissance Riverview) T5.2 204A Banner/Ellucian User Group This session provides an opportunity to meet with other Ban24 T5.7 202B Power Campus/Ellucian User Group This session provides an opportunity to meet with other Power Campus/Ellucian users to discuss latest issues, share business practices and solutions. Facilitator: Keri Boer, Montreat College Wednesday, February 4 LAC Audit Committee 8:00 - 5:00 pm Baypoint Suite (Renaissance Riverview) SACRAO Breakfast for all attendees, General Plenary Sessions 8:00 - 10:15 am Grand Ballroom Forums (W2) 10:30 - 11:30 am Executive Committee Meeting and Lunch 12:00 - 6:00 pm Grand Bay Ballroom (Renaissance Riverview) SACRAO Breakfast for all attendees General Plenary Session & Invitation to Oklahoma City Grand Ballroom 8:00 – 10:15 am Speaker: Barmak Nassirian Forums (W2) 10:30 - 11:30 am W2.1 202A Admissions Forum Open forum for attendees whose work is centered in the Admissions Office. Facilitator: Ronnie Chalmers Jr., North Carolina State University W2.2 204A Registrar Forum Open Forum for attendees whose work is centered in the Registrar's Office. Facilitator: John A. Hall, Southern Methodist University 25 Platinum Level Corporate Partner Sponsors SACRAO expresses its sincere appreciation to the following companies for supporting SACRAO 2015 as Platinum Level Corporate Partner Sponsors. 26 Gold Level Corporate Partner Sponsors SACRAO expresses its sincere appreciation to the following Gold Level Corporate Partner Sponsors of SACRAO 2015. Silver Level Corporate Partner Sponsors SACRAO expresses its sincere appreciation to the following Silver Level Corporate Partner Sponsors of SACRAO 2015. 27 Corporate Partners Booth #6 Booth #39 Booth \ Booth #4 Booth #31 Booth #34 Booth #1 & 2 Booth #14 Booth #8 & 9 Booth #24 Booth #13 Booth #16 & 17 Booth #41 Booth #26 Booth #32 Booth #35 28 Booth #28 Booth #25 Booth #37 Booth #12 Booth #21 & 22 Booth #27 \ Booth #33 Booth #7 Booth #19 Booth #40 Booth #29 Booth #3 Booth #42 Booth #23 29 Booth #38 Booth #10 & 11 Booth #36 Booth #30 Booth #18 Booth #5 Booth #20 Booth #15 30 Corporate Partner Sessions Ad Astra Hobsons Parchment Advancing Student Success Through Improved Course Access and Availability M4.12 Monday 2:45 PM - 3:45 PM 106B Navigating the Student Lifecycle T4.8 Tuesday 3:00 PM - 4:00 PM 203B eTranscript Exchange: Turning Credentials Into Opportunities T4.11 Tuesday 3:00 PM - 4:00 PM 204B Leepfrog Runner Technologies Student Schedule Planning Plays An Important Role In Graduation Initiatives & Student Success M3.10 Monday 1:30 PM - 2:30 PM 204B Transform your business process with CourseLeaf Catalog (CAT), Curriculum (CIM), and Section Scheduler (CLSS) to better serve your students. T3.11 Tuesday 1:30 PM - 2:30 PM 204B College Scheduler Lifetouch Special Events SCRIP-SAFE Pre- event planning for every graduation Ceremony T3.10 Tuesday 1:30 PM - 2:30 PM 106A In-House Diploma Printing – Our Commencement Solution M2.10 Monday 11:00 AM - 12:00 PM 204B National Student Clearinghouse SEAtS Software College Scheduler Student Schedule Planning Plays An Important Role In Graduation Initiatives & Student Success T2.10 Tuesday 9:45 AM - 10:45 AM 204A CollegeSource Will my courses transfer? Help students answer this popular question and many others with CollegeSource's newest service, Transferology. T2.11 Tuesday 9:45 AM - 10:45 AM 106A Credentials eSCRIP-SAFE Credentials Solutions & eSCRIPSAFE: A Merger That Benefits You, Your Institution, Students & Alumni M5.11 Monday 4:15 PM - 05:15 PM 204B A Total Transcript Solution for You – With a Special Note for Ellucian Colleges M3.11 Monday 1:30 PM - 2:30 PM 204A Oracle To Cloud Or Not To Cloud.…That Is The Question T3.12 Tuesday 1:30 PM - 2:30 PM 106B It's Time to Reimagine Your Course Catalog M2.12 Monday 11:00 AM - 12:00 PM 106B Building Digital Roadmaps for Successful Student Outcomes M2.11 Monday 11:00 AM - 12:00 PM 106A SmartCatalog Catalogs, Curriculum, Syllabi & Transfer--Complete Academic Content Management M4.10 Monday 2:45 PM - 3:45 PM 204B Tribal Group Paradigm Digital Architecture Increase your efficiency while saving time and money using Address Verification in your SIS or CRM with CLEAN_Address M5.12 Monday 4:15 PM - 5:15 PM 106B Diplomas! Getting it Right!! M5.10 Monday 4:15 PM - 5:15 PM 204A 31 Student Experience: Early intervention generates results M4.11 Monday 2:45 PM - 3:45 PM 106A SACRAO Annual Conference February 6-10, 2016 Oklahoma City, Oklahoma Greetings from the great state of Oklahoma! We are thrilled to be hosting the 69th annual meeting for the Southern Association of Collegiate Registrars and Admission Officers! We look forward to seeing you in Oklahoma City for the 69th annual meeting and to get your kicks on historic Route 66! - Rick Edgington , LAC Chair Oklahoma City, OK Welcomes SACRAO! Oklahoma City has transformed 7.5 miles of dry riverbed into an urban park (Oklahoma River Trails) and Olympic-caliber rowing center. Bricktown has emerged as the city’s premier entertainment district. The central Oklahoma River has a community boathouse and a new West River Trail. An 11-acre whitewater rafting center is due in 2015. Local architect firms and coffee roasters that wouldn't be out of place in Portland, Oregon, now line once dormant Automobile Alley. And then there’s MidTown. MidTown has sprouted condos, a boutique hotel, and Dust Bowl Lanes, a Tulsan import, with its 1970s-style bowling alley. From Will Rogers World Airport, rent a car, take a taxi, or take the shuttle bus for the 15-minute ride to Bricktown, the city’s entertainment district, and the 69th annual meeting conference hotel. Amtrak’s Heartland Flyer also runs daily between Fort Worth, Texas, and Bricktown’s Sante Fe Depot, just a couple of blocks away from our conference hotel. The 69th annual meeting will be hosted at the Renaissance Oklahoma City Convention Center Hotel by Marriott and the Cox Convention Center. The hotel is within walking distance of Bricktown, the Myriad Botanical Gardens, the Oklahoma City National Memorial and Museum, and Chesapeake Energy Arena, home to the NBA’s Oklahoma City Thunder. It only took one day for Oklahoma City to become a city. The day was April 22, 1889, when the federal government held the first “land run” into the Unassigned Lands (territory not designated for a specific Indian nation) of modern-day western Oklahoma. Some folks crossed over before 32 the actual shot was fired opening the lands to settlement…we call them “Sooners.” More than 10,000 men, women, and children moved to Oklahoma City that day, founding the city that would become the state capital in 1910. America’s most beloved highway, Route 66, has a rich and diverse history. Oklahoma has played a huge part in that history, being centrally located along the route and holding the country’s longest section of Route 66 running through our capital city. In 2016, we welcome SACRAO members to Oklahoma City and extend a friendly welcome to all SACRAO members to get your kicks on Route 66 and enjoy our capital city! 2016 Annual Meeting LAC Member Services The SACRAO Executive Committee, Program Committees, Standing Committees, and other groups are dedicated to the promotion of professional development of members in admissions, enrollment management, registration, records, information technology, and related areas. SACRAO Website Meetings www.sacrao.org You will find information about the history of the association, membership, and the Executive Committee. The site also includes links to meeting information, an “I’m Available” form for volunteering your service, program and other information about the annual meeting, and online capability for members to update their SACRAO Directory information. Four days are set aside each February, usually a Sunday through a Wednesday, for the annual conference. Members participate in professional development sessions, strengthen interpersonal ties and professional friendships, and enhance communication channels among peers. The conference includes about 100 carefully planned sessions and business meetings. The 69th annual meeting will be held February 710, 2016, in Oklahoma City, OK. For more information, contact the Local Arrangements Chair, Landon Waid, University of Alabama, or any member of the Executive Committee. Job Board One of the services SACRAO provides to its members and the profession is the ability to link qualified professionals with exciting position vacancies in higher education admissions, records/registration, enrollment management, academic affairs, and student services through the Job Board. Click on the Job Board logo from the SACRAO home page. SACRAO Directory Member Participation The Directory is maintained on-line and provides lists of institutional, individual, honorary, associate and corporate members. It also includes the most recent edition of the Constitution and By-laws, lists of individuals recognized for service to the organization, history of past meetings and a guide to future meetings. For more information, contact Rodney Miller, Covenant College, SACRAO Vice President for States/Regionals and Membership SACRAO is a completely volunteer organization. We are always in need of volunteers for standing and program committees, session presenters and coordinators, and meeting organizers. Anyone interested in participating in any of SACRAO’s various volunteer opportunities should contact the SACRAO President-Elect, DeAnna Adams, Rhodes College. SACRAO Newsletters and Journals SACRAO has a rich history of scholarly publications. The earliest edition of the SACRAO journal was printed in 1985. The SACRAO Newsletter chronicles the news and events of the organization with details about it's members, state associations, and annual conferences. The SACRAO newsletter is published three times a year and the SACRAO journal is published annually. 33 2014-2015 SACRAO Executive Committee President Amy Barber, Associate Registrar for Technology East Carolina University 205 Whichard Bldg, Mail Stop 518 Greenville, North Carolina 27858 Phone: 252-737-2281 [email protected] President-Elect Joe Papari, Director of Enrollment Services Southern Methodist University SMU P O Box 750181 Dallas, Texas 75275-0181 Phone: 214-768-2056 [email protected] Immediate Past President Dorinda Harmon, Director of Admissions for Special Populations College of Charleston TCU Box 297004, Fort Worth TX 76129 Phone: 843-953-5934 [email protected] Vice President, Admissions & Enrollment Management Ronnie Chalmers, Assistant Director of Admissions North Carolina State University Box 7103 Raleigh, North Carolina 27695 Phone: 919-513-1705 [email protected] Vice President, Information Technology Nancy Umphres, Business Analyst, Student Records & Degree Audit University of Arkansas, Fayetteville 146 Silas H. Hunt Hall Fayetteville, Arkansas 72701 Phone: 479-575-6634 [email protected] Vice President, Professional Access and Equity Leana Wilson, Associate University Registrar University of South Alabama 390 Alumni Circle, Suite 1100 Meisler Hall Mobile, Alabama 36688 Phone: 251-460-6251 [email protected] Treasurer Mike Turner, Director of Programs and Special Projects College of William and Mary P.O. Box 8795 Williamsburg, Virginia 23187-8795 Phone: 757-221-2809 [email protected] Member-at-Large (Evaluations) Vice President, Professional Development Barbara Rowe, Associate University Registrar Washington and Lee University Early-Fielding G014, 3 Lee Ave Lexington, Virginia 24450-2116 Phone: 540-458-8454 [email protected] Vice President, Records and Registration Wayne Banks, Registrar Southern Arkansas University Tech P O Box 3499 Camden, Arkansas 71711 Phone: 870-574-4493 [email protected] Vice President, States/Regionals and Membership Rodney Miller, Dean of Records Covenant College 14049 Scenic Highway Lookout Mountain, Georgia 30750 Phone: 706-419-1134 [email protected] Bradley Barnes, Senior Associate Director University of Alabama Box 870132 Tuscaloosa, Alabama 35487 Phone: 205-348-8207 [email protected] Member-at-Large (Recognition & Awards) Andrew Green, Director of Enrollment Management Jacksonville State University 700 Pelham Road North Jacksonville, Alabama 36265 Phone: 256-782-5268 [email protected] SACRAO 2015 Local Arrangements Chair Landon Waid, Sr Associate Director for Orientation and Special Programs University of Alabama Box 870132 Tuscaloosa, Alabama 35487 Phone: 205-348-4999 [email protected] Newsletter Editor# Secretary Bobbye Fry, Registrar University Of The Incarnate Word 4301 Broadway, CPO 304 San Antonio, Texas 78209 Phone: 210-829-6006 [email protected] 34 Rodney Parks, University Registrar Elon University 2106 Campus Box Elon, North Carolina 27244-2010 Phone: 336-278-6677 [email protected] # Ex-officio, non-voting 2014-2015 Program Committees Academic Calendars, Scheduling, and Publications Wayne Banks, VP Southern Arkansas University Tech Lisa Kulczak, Chair University of Arkansas, Fayetteville Kristina Brantley Embry Riddle Aeronautical University Casey Capps Martin Methodist College Jacob Jones University of Alabama Susan Kennon Lynchburg College Jean Mitchell University of Arkansas, Fayetteville Dr. Rheanna Painter Plemons Western Kentucky University Latasha Monique Jones University of North CarolinaWilmington Professional Development Barbara L. Rowe, VP Washington and Lee University Rodney Miller Covenant College Brian C. Antie, Chair Louisiana State University Information Technology Clayton F. Benton Louisiana State University Nancy L. Umphres, VP University of Arkansas, Fayetteville Amy K. Clines Columbus State University Kurt Morton, Chair University of Alabama Laura Ann Forest Auburn University Robert F. Askins University of South CarolinaColumbia Bobbie Brown Texas Tech University Schernavia Hall University of Alabama Robin R Carr University of Arkansas, Fayetteville Marla J. Herron Northern Kentucky University Brenda Schumann University of Texas at Austin Dr. Thomas Donohoe East Tennessee State University Sharon Stoddard Winston-Salem State University Casey Hayes Elon University Mandy Stovall Elon University Kacey Higgins Hardin-Simmons University Registration Techniques and Records Management Becky Tankersley, Chair Georgia Institute of Technology Melissa Holmes Elon University Wayne Banks, VP Southern Arkansas University Tech Dr. Bradley Barnes University of Alabama Nikki Hon University of Georgia Paul Casebolt Florida College Dixie Mitchell Auburn University Kevin Thomas Flanary Tennessee Technological University Kim Taylor University of Texas at Austin Ronnie Chalmers Jr, VP North Carolina State University Heather Dawn Hogarth-Smith Associate Member Richard Jimmerson University of Texas at Arlington Kelli Peterson Cameron University Cynthia Terry University of Alabama at Birmingham WISDOM W. Michael George University of Alabama Scott Harvey Tri-County Technical College Admissions, School Relations, Financial Aid, International, and Graduate Patrice M. Hawkins Associate Member Dr. Steve McLeod, Chair Harding University Main Campus Kristina Brantley Embry Riddle Aeronautical University Shayne Gervais Virginia Tech Patrick Frazier Western Carolina University Leana Wilson, VP University of South Alabama Ryan Garrity, Chair Tulane University Kristin Drapela University of Georgia Milena Jarvis University of Florida Dr. Cassandra Lachica University of Texas at El Paso D'Undray Peterson Shelton State Community College Jeong Powell North Carolina State University Brenda Sawyer UNC-Charlotte Rochelle W. Shields Northern Kentucky University Suzanne Simpson Delta State University Helen NeJuan Stewart Auburn University Brandon Tigue Western Carolina University 35 2014-2015 Standing Committees Audit Finance Dr. Allen B. Moody, Chair National Park Community College Amy Bissette Barber, Chair East Carolina University M. Michele Forbes Louisiana State University Jonathan T. Reece University of North CarolinaWilmington Sheryl M. Gray Carson-Newman University Richard Jimmerson University of Texas at Arlington Dorinda Q. Harmon College of Charleston Todd Koch University of Arkansas-Fort Smith Joe Papari Southern Methodist University Tracy Roberts Murray State University Michael Turner College of William and Mary Daniel Strickland University of Montevallo Journal Board Amanda Steele-Middleton Meredith College Brandon Tigue Western Carolina University Barbara L. Rowe, VP Washington and Lee University Helen NeJuan Stewart Auburn University Constitution and Bylaws Kathi Wilson Maryville College Dorinda Q. Harmon, Chair College of Charleston Dr. Matthew P. McCrickard, Chair Wallace State Community College D. Scott Dittman Washington and Lee University Robert F. Askins University of South CarolinaColumbia Kim Taylor, Chair University of Texas at Austin Dr. Jacquelyn D. Elliott Marion Military Institute Bobbie Brown Texas Tech University Mary W. Kincannon Texas Christian University Dr. John T. Fletcher East Carolina University Sara L. Marchello College of William and Mary Jennifer Hardy University of TennesseeKnoxville Nominations and Elections Sheryl M. Gray Carson-Newman University Evaluations Dr. Bradley Barnes, Chair University of Alabama DeAnna Adams Rhodes College Wayne Banks Southern Arkansas University Tech Patrick Frazier Western Carolina University Jonathan T. Reece University of North CarolinaWilmington Judith McKeon Jefferson College of Health Sciences Recognition and Awards Andrew Green, Chair Jacksonville State University Zoe W. DuRant Cameron University M. Michele Forbes Louisiana State University John A. Hall Southern Methodist University Cecil L. McCaskill III Armstrong State University Carol S. Nobles Honorary Member Resolutions Angela R. Anderson, Chair East Carolina University Susie Coleman Archer Vanderbilt University Zoe W. DuRant Cameron University Dr. Allen B. Moody National Park Community College Ann Dziadon University of West Florida Brenda Schumann University of Texas at Austin Dr. John T. Fletcher East Carolina University Brandon Tigue Western Carolina University Louis Edward Jimenez Sr Texas State University-San Marcos Professional Access and Equity Leana Wilson, Chair University of South Alabama Member Relations Rodney Miller, VP Covenant College Ryan Garrity Tulane University Holly Swart, Chair Wake Technical Community College Dr. John L Mason Honorary Member Wayne Banks Southern Arkansas University Tech Jairo McMican North Carolina Central University Patrick H. A. Miller Texas Christian University Barbara Davenport Wilson Brenau University Site Selection Dorinda Q. Harmon, Chair College of Charleston Timothy P. Culhan Centre College Casey Capps Martin Methodist College Mary W. Kincannon Texas Christian University Amy K. Clines Columbus State University Cecil L. McCaskill III Armstrong State University 36 2015-2016 SACRAO Executive Committee President Joe Papari, Director of Enrollment Services Southern Methodist University SMU P O Box 750181 Dallas, Texas 75275-0181 Phone: 214-768-2056 [email protected] Vice President, Professional Access and Equity Ryan Garrity*, Associate University Registrar Tulane University 110 Gibson Hall New Orleans, Louisiana 70118-5555 Phone: 504-865-5231 [email protected] Immediate Past President Amy Barber, Associate Registrar for Technology East Carolina University 205 Whichard Bldg, Mail Stop 518 Greenville, North Carolina 27858 Phone: 252-737-2281 [email protected] Vice President, Admissions & Enrollment Management Ronnie Chalmers, Assistant Director of Admissions North Carolina State University Box 7103 Raleigh, North Carolina 27695 Phone: 919-513-1705 [email protected] Vice President, Information Technology Nancy Umphres, Business Analyst, Student Records & Degree Audit University of Arkansas, Fayetteville 146 Silas H. Hunt Hall Fayetteville, Arkansas 72701 Phone: 479-575-6634 [email protected] Andrew Green*, Director of Enrollment Management Jacksonville State University 700 Pelham Road North Jacksonville, Alabama 36265 Phone: 256-782-5268 [email protected] Member-at-Large (Evaluations) President-Elect DeAnna Adams*, Registrar Rhodes College 2000 North Parkway Memphis, Tennessee 38112-1690 Phone: 214-768-2056 [email protected] Treasurer Vice President, Professional Development Bradley Barnes*, Senior Associate Director University of Alabama Box 870132 Tuscaloosa, Alabama 35487 Phone: 205-348-8207 [email protected] Vice President, Records and Registration Rheanna Plemons*, Assistant Registrar Western Kentucky University 1906 College Heights Blvd., 11017 Bowling Green, Kentucky 42101-1017 Phone: 270-745-6451 [email protected] Vice President, States/Regionals and Membership Casey Capps*, Registrar Martin Methodist College 433 W. Madison Street Pulaski, Tennessee 38478 Phone: 931-363-9809 [email protected] Member-at-Large (Recognition & Awards) Scott Argo*, Interim Director of Admissions Georgia Regents University 1120 15th Street Benet House Augusta, Georgia 30912 Phone: 706-667-4095 [email protected] SACRAO 2016 Local Arrangements Chair# Rodney Miller, Dean of Records Covenant College 14049 Scenic Highway Lookout Mountain, Georgia 30750 Phone: 706-419-1134 [email protected] Rick Edgington Assoc VP for Enrollment Management/ Registrar Northern Oklahoma College PO Box 310 Tonkawa, Oklahoma 74653 Phone: 580-628-6221 [email protected] Secretary Newsletter Editor# Bobbye Fry, Registrar University Of The Incarnate Word 4301 Broadway, CPO 304 San Antonio, Texas 78209 Phone: 210-829-6006 [email protected] Ginnifer Gee Director of Records and Registration University of Texas at San Antonio One UTSA Circle San Antonio, Texas 78249 Phone: 210-458-7552 [email protected] *Pending election at the Annual Meeting # Ex-officio, non-voting 37 The Margaret Ruthven Perry Distinguished SACRAO Journalism Award This award is presented annually to the author whose article in The SACRAO Journal promotes and advances knowledge, techniques, and standards of competence in the profession. The award was initially established by Margaret Ruthven Perry, who served as the first editor of The SACRAO Journal. It was named in her honor following the completion of her service as editor. Listed below are the recipients of the award. The 2015 Margaret Ruthven Perry award winner will be announced at the Opening Session. 1989 – Diane Freytag The Evolution and Maintenance of an Enrollment Management Program 2000 – Rick Skeel How to Find Funding for EDI: Oklahoma's State–wide Grant Approach 2008 – Dr. Ronald G. White Experience Marketing: Putting Students on the Frontline...Again 1990 – T. Luther "Luke" Gunter Image Technology in the Information Age: Is Microfilm Really Dead? 2001 – Dr. Angela J. Evans Home School Education: Its Impact on a State University 2009 – Dr. Lisa B. Harris The Enrollment Manager as a Change Agent 1992 – Dr. Bruce W. Cunningham Students Versus Registrars: Opponents of Partners in the Educational Process 2002 – Paul F. Taylor The Future of Higher Education in the 21st Century 2010 – Holly Swart Strategic Training and Communication: The Keys to Our Successful System Implementation 1994 – Dr. David H. Stones On the Strategic Nature of SPEEDE/ ExPRESS: Scalability, and Applicability of EDI in the Workplace 2003 – Bradley W. Johnson and Sheldon L. Stick Application of Strategic Planning to Enrollment in a Community College 1996 – James Lynch African–American Undergraduate Recruitment Strategies 2004 – Dr. Louis D. Hunt Jr. What's Your Social? Replacing the Social Security Number 2012 – Reta Pikowsky Assessment in the Registrar's Office 1997 – Dr. Michael E. Malone SACRAO's "50th": A Tint of Gold 2005 – Dr. John T. Fletcher Get Ahead and Stay Ahead: Summers at Auburn, Creating a Program to Maximize Your Summer Enrollment 2013 – Dr. Rodney Parks The Displaced Student: Responding to the Higher Education Challenges Imposed by Hurricane Katrina 2006 – Magdalena Williams Achievement and Retention Patterns in a Predominantly Hispanic Serving Institution of Higher Education 2014 – Ashley Edwards and Dr. Rodney Parks Transgenderism and the College Experience: Transitioning Challenges During Higher Education 1998 – Cynthia Farrier Electronic Grades: From Professor to Student Information System 1999 – Edward L. McGlone Primer on Outcomes Assessment for Academic Administrators 2007 – Dr. Matthew P. McCrickard Adapting Solution Focused Advising: Effective Communication Strategies for Registrars 38 2011 – Dr. Matthew P. McCrickard Accent the Positive: Identifying Opportunities in Enrollment Services Through Appreciative Inquiry SACRAO Annual Meeting Outstanding Presenter Award Recipients This award is presented after the annual meeting to the SACRAO member who is judged to have presented the best session at the annual meeting. Consideration is given to delivery, preparation, relevancy, and session attendee evaluation. 2009 2012 2014 Sojourner Marabel Grimmett Savannah College of Art and Design Calling All Stay-AT-Work Moms! Finding the Balance between Work and Motherhood Teri Little-Berry and Devona Sewell College of Central Florida "New Management, “Old” Staff and “Because We’ve Always Done It That Way” Ginnifer Cie’ Gee University of Texas at San Antonio Do you Perceive Your Perception Perceptively? and Scott Harvey Tri-County Technical College Using Excel Pivot Tables to Quickly & Easily Analyze Student Data 2010 Lian Lynch and Holly Swart North Carolina State University Coordinated Testing and Training for a New System Implementation Susan Stephenson Marion Military Institute How to Conduct a Meaningful Performance Evaluation 2013 2011 Ron White, Columbia College, and Michael Nichols, Southern Wesleyan University The Seven Deadly Sins of Recruitment and D Scott Dittman Washington and Lee University The IT Razor: What’s New on the Bleeding Edge Tana Miller West Texas A & M University Color Lingo and Brandon Tigue Western Carolina University Diversity Defined Part 2 39 and Distinguished Service Awards This highly selective and rarely given award may be conferred either to current members of the association whose contributions have been so extraordinary as to warrant special recognition while still active, or to individuals retiring from or leaving the profession whose contributions warrant special recognition. Recognition is based on a variety of factors including: the nominee’s participation in and leadership of SACRAO activities as evidenced by holding office, fulfilling committee responsibilities, and attending and regularly participating in annual meeting programs. Service in the admissions and records profession for a substantial portion of one’s career, other professional activities, and publications are also considered. Paul H. Anderson 2001 Carol S. Nobles 2008 Albert L. Clary 1998 Elbert W. Ockerman (posthumously) 1998 Timothy P. Culhan 2012 Columbus Posey 1998 Dr. Bruce W. Cunningham 2008 Joseph A. Roof 2006 Janet L. Davis 2015 Dr. Jerry D. Smith 2005 D. Scott Dittman 2014 John T. "Tom" Stewart 1989 T. Luther "Luke" Gunter 1987 Ray A. Stines 1997 Dr. Lisa B. Harris 2005 Dr. David H. Stones 1998 Leon Hess (posthumously) 1986 S. Mark Strickland 1991 Sara L. Marchello 2012 Dr. Claire C. Swann 1995 Carol E. Medders 1996 Paul F. Taylor 2006 Charles "Chuck" Morgan 2007 Other Service Awards History Recognition Awards Grady Bogue 1981 Margaret Perry 1981 Winston Carroll 1981 M. O. Phelps 1984 Bobby Cochran 1982 Bill Price 1981 Cliff Gillespie 1981 Jack D. Thornton 1982 Leon Hess 1984 Jim Vaillancourt 1981 Elbert W. Ockerman 1984 40 Certificate of Appreciation This recognition is for members and nonmembers who made a major direct or indirect contribution to SACRAO. The 2015 Certificate of Appreciation recipients will be recognized at the opening Session. Jill H. Allgier 1996 Marla Jo McIver 1992 Timothy Amyx 2010 Carol E. Medders 1990 Brian C. Antie 2013 Robert N. Melott 1988 Robert F. Askins 2003 Robin Montgomery 1994, 1998 Steve Bazan 2004 Dr. Allen B. Moody 2001 Thomas Black 1999 Charles "Chuck" Morgan 2006 Barbara Blaney 2004 Bill Morris 1998 Harold Boling 1985 Glenn W. Munson 2000 Leanne C. Brewer 1990 Ronald Neyman 2001 John Bruce 1995 Carol S. Nobles 2004, 2010 Maria Capella 1997 Jo Anne Orndorff 2004 Deborah Carver 1996 Joe Orndorff 2004 Barbara Childers 1995 Joe Papari 2014 Michael Colegrove 1986 Carolyn M. Parham 1994 Timothy P. Culhan 2008 Helen L. Perkins* 2002 Dr. Bruce W. Cunningham 1994 Dr. Jayne Perkins Brown 1995 Terry Davis 1991 Margaret Ruthven Perry* 1988 Michael "DOC" Doherty 1995 Kristy Presswood 2000 Robert K. Doolos 2009 Tammy Rhodes 2007 William B. Edmonds 1985, 1988 Joseph A. Roof 1989, 2000 Pat Ellison 1998 Frank Sallee 2001 Barbara Evans 1994 Annette Satterfield 1992 Otho Allen Ezell 1992 Rick Skeel 2001 Cynthia Farrier 2001 Dr. Jerry D. Smith 1993, 1997 Nancy Ferraro 1988 WS "Bud" Smith 1999 Dr. John T. Fletcher 2002 V. Shelby Stanfield 1998, 2000, 2013 Linda F. Glover 1987 Chris Stevens 2004 James L. "Les" Grigsby* 1994, 1996 Alesia Stewart 2002 John A. Hall 1990 John T. "Tom" Stewart 1987, 1996 Dorinda Q. Harmon 2003, 2005, 2010 Ray A. Stines 1996, 1997 Ron D. Hay 1989, 1994 Dr. David H. Stones 1985, 1998 Patti Holloway 2003 Lee Suddath 1987 Carol Holmgreen 1989 Holly Swart 2010 Michelle Johnson 2014 Katherine H. Sweeney 2011 Chuck Kettlewell 1990 Paul F. Taylor 1992, 1996, 2006 Bobbie Latham 2010 Jack D. Thornton 1993 William F. Leslie 1992 Joan Van Tol 1996 Lester Lugo 1997 Michele Wagner 1987 Scott MacLachlan 1993 Landon Waid 2015 Susan MacLachlan* 1999 Michael M. Watts 1988 Sara L. Marchello 2008 Martha Welch 1999 Reno McCormick 2014 Wes Williams 1987 William F. Younkins 1987, 1988 41 Honorary Members Honorary membership is awarded to individuals retiring from or leaving the profession who have made significant contributions to the admissions and records profession and who took a leadership role in SACRAO. The 2015 Honorary Members will be announced at the Opening Session. 1988 Dr. Frederick A. Fresh Clark Atlanta University 2004 Wilson Gantt* Murray State University 1983 1988 James L. Garner Sr. Georgia Institute of Technology 1991 Donald A. Coleman Georgia Southern College 1985 Rita Garner 2013 Georgia Health Sciences University 1997 Dorothy B. Conley Tuskegee University 1990 R. Gary Gibson Vanderbilt University 2015 J. Douglas Conner* AACRAO Office 1988 Aileen Girard 2005 Thomas Nelson Community College R. Linton Cox Jr. Georgia College 1984 Linda F. Glover Stetson University William F. Adams University of Alabama W. Dan Chapman University of Central Florida Kathy Adams-Vandevender 1996 University of Southern Mississippi R.P Clark* Memphis State University Jill H. Allgier Eastern Kentucky University 2006 Albert L. Clary Louisiana State University Paul H. Anderson Furman University 2001 Robert A. "Bob" Anderson Brevard Community College (FL) Pamla R. Armstrong East Central University Roy Armstrong* University of North Carolina 2008 1996 Paul Aucoin Samford University 2013 Calvin A. Cumbie Texas Christian University 1983 Rollin E. Godfrey* University of South Carolina Dr. Ernest W. Beals Georgia State University 1995 Dr. Bruce W. Cunningham Old Dominion University 1995 Dr. James E. Greene Jr. Georgia State University 1992 Doyle Bickers West Georgia College 1991 Walter N. Danner* University of Georgia Polly W. Griffin Davidson College 2001 Thomas Black Duke University 2003 Janet L Davis Southwest Louisiana University E. Frederick Griffith Jr. Brunswick College 1988 T. Luther "Luke" Gunter University of South Carolina 1994 Nan G. Hall University of Alabama-Huntsville 1986 Su-Zan Harper Texas A&M University 2007 Dr. Grady Bogue 1978 Tennessee Commission on Higher Education Medford P. Bowman* Austin Peay State College 2001 Elizabeth de Lopez University of the Americas William K. Dease Sr. Morehouse College 2000 Harold K. Duerksen 1991 University of Arkansas - Little Rock Dr. Floyd D. Boze Texas Tech University Dr. Lisa B. Harris Mississippi State University 2013 2009 Dr. Dennis J. Dulniak University of Central Florida 2010 Bryan Bradford University of Alabama Joe F. Head Kennesaw State University 2011 1994 William B. Edmonds Gainesville College 1989 Herman Bradshaw Jr. Southern College of Technology Dorothy Bryant College of William and Mary 1990 Malcolm Evans* Southwestern College Memphis Cleo Gillis Hester* Murray State College Cynthia Farrier 2010 University of Arkansas, Fayetteville George A. Hill 2005 Auburn University at Montgomery James L. Buford* Vanderbilt University James H. Bundy North Carolina State University 1996 William L. Carmichael* Georgia Institute of Technology Deborah Carver 1999 Daytona Beach Community College Lloyd G. Chapin* Georgia Institute of Technology Nancy Ferraro University of South Florida 2001 Carol Holmgreen University of Texas at Austin Linda Finley McNeese State University 2001 John M. Houchens* University of Louisville Dr. Stephen D. House Western Kentucky University Robert B. Folsom* The Citadel Phyllis D. Fontaine Milligan College 42 1991 John A. Hunter* Louisiana State University 2003 1988 S. W. Hutton Texas Christian University Charles "Chuck" Morgan Berea College 2013 Dr. Glen A. Rose Broward Community College 1982 C. J. Hyde Jr. * 1976 Southeastern Louisiana University Glenn W. Munson Rhodes College 2011 Brona Roy* Brevard College 1983 Christie Kangas 2010 Texas State University - San Marcos Carol S. Nobles Medical College of Georgia 2010 Dr. Gene D. Saucier 1986 University of Southern Mississippi John G. Kelly* Winthrop College Elbert W. Ockerman* University of Kentucky 1985 J. William Savely College of William and Mary Carolyn M. Parham University of South Alabama 2003 Bates L. Scoggins* Wofford College Celeste Kitchen Lamar State College of Technology Harriet M. Parker Western Carolina University 1987 Rick Skeel University of Oklahoma 2013 Bob Klaassen 2011 Southwestern Oklahoma State University Rick Parrent Old Dominion University 2010 Wendy Smallwood* University of Florida 1987 Jacob O. Koehl 1981 University of Southwestern Louisiana Dr. Casius H. Pealer 1988 Central Florida Community College Dr. Jerry D. Smith North Kentucky University 2005 Dorothy M. Kiser Hardin-Simmons University 2011 1985 Robert M. Koser Jr. Florida Atlantic University 1984 Helen L. Perkins* University of Montevallo 2000 Dr. Roy C. Smith University of Alabama 1985 Mike Lacy* Virginia Polytechnic Institute 1981 Margaret Ruthven Perry* Wake Forest University 2002 William G. Smyth Jr. University of Tennessee 1979 William F. Leslie Georgia Institute of Technology 1996 M. O. Phelps* University of Georgia 1984 Dr. Frank H. Spain University of South Florida 1992 Beverly Q. Lewis Louisiana State University 1989 Louise Phillips Southwest Texas State University 2008 Kate Stanley* University of Tennessee Medical Units Mary Livengood* Columbus College 1988 Lylene Pilkenton South Texas College of Law 2013 Marceline M. Staples* Old Dominion University 1984 Dr. Greta S. Mack Arkansas State University 1989 Sue Pine 2003 University of Arkansas at Little Rock Gail Stephens University of South Carolina 2008 Dr. Michael E. Malone Western Carolina University 1997 Kathy Plante University of New Orleans 2013 John T. "Tom" Stewart Miami Dade College 2004 Dr. John L Mason Morehouse College 2010 A. P. Posey Mississippi State University 1989 Ray A. Stines University of Louisville 2010 Kermit Mathison* University of Montevallo 1979 Columbus Posey Jefferson State Junior College 1985 S. Guerry Stokes* Agnes Scott College Larry F. Matthews University of Arkansas 1989 Truman Pouncey* University of Tennessee John Leonard McDaniel Arkansas State University 1997 Teresa P. Pradat University of Alabama Mac G. McRaney Delta State University 1985 Carol E. Medders 1998 University of Alabama - Birmingham Robert N. Melott Tulsa Junior College 1994 1980 Dr. David H. Stones Southwestern University 2013 Clarice Slusher Pritchard Virginia Polytechnic Institute S. Mark Strickland University of New Orleans 2005 Vicki L. Randall 2000 University of Oklahoma Health Science Center Raymond E. Strong 1985 University of North Carolina - Chapel Hill 1976 C. Lewis Rasor* Furman University G. E. Metz Clemson University Gladys I. Stone Union University Troy M. Mohon* Mississippi College 1979 Cheryl Rich 2014 Texas A & M University - College Station J. Gilbert Moore East Carolina University 2000 Eleanor Rockett-Brown Louisiana Technical University 1983 Joseph A. Roof 2008 Daytona Beach Community College 43 Jean Stuart University of Texas at Dallas 2005 Dr. Claire C. Swann University at Georgia 1995 Mildred C. Tally 1990 University of Oklahoma Health Science Center Paul F. Taylor National Student Clearinghouse 2007 1980 J. N. Williams Tarrant County Junior College 1986 Wes Williams Georgia State University 1990 J. Ralph Thaxton* University of Georgia Ramon Vitulli University of Houston Fabia E. Thomas* 1981 Louisiana State University - Shreveport Charles H. Walker Florida State University Richard F. Thomason* University of Tennessee David R. Wallace University of Memphis 2009 Lloyd L. Wilson 1997 Community College of the Air Force Jack D. Thornton Tarrant County Junior College 1994 Dr. H. Conrad Warlick Mary Washington College 1989 John S. Windell* East Texas State University Reginal D. Tidwell* University of Alabama 1979 Dr. John E. Weems Meredith College 1980 Elizabeth Winn Wesleyan College Richard Tinneny Midlands Technical College 2013 Arthur S. West University of South Carolina 1990 Dr. Kenneth L. Wooten University of Mississippi Richard H. Whitehead University of Florida 1978 Richard Yount 2008 University of North Carolina, Charlotte Richard L. Tuthill* Duke University 1988 Dr. James R. Vaillancourt Old Dominion University Annie Whiteside* Randolph-Macon Women's College Carrol D. Wiley Southwest Texas State University William H. Vaughan* George Peabody College 1979 Annual Meeting History Year Location President College 1947 Louisville, KY John G. Kelly Winthrop College 1948 Memphis, TN Lloyd G. Chapin Georgia Institute of Technology 1949 Houston, TX William H. Vaughan George Peabody College 1950 Richmond, VA Charles W. Edwards Alabama Polytechnic Institute 1951 St. Petersburg, FL S. W. Hutton Texas Christian University 1952 Memphis, TN Roy Armstrong Furman University 1954 Louisville, KY William F. Adams University of Alabama 1955 Miami Beach, FL James L. Buford Vanderbilt University 1956 Dallas, TX John A. Hunter Louisiana State University 1957 Richmond, VA Richard L. Tuthill Duke University 1958 Louisville, KY William Carmichael Georgia Institute of Technology 1959 Louisville, KY John M. Houchens University of Louisville 1960 Memphis, TN Charles H. Walker Dade County Junior College 1961 Miami Beach, FL Cliff W. Wing Tulane University 1962 Dallas, TX Rollin E. Godfrey University of South Carolina 1963 Memphis, TN Ramon A. Vitulli University of Houston 1964 Louisville, KY Ed Lautenschlager University of Virginia 1965 Richmond, VA Walter N. Danner University of Georgia 1966 Miami Beach, FL Raymond E. Strong University of North Carolina 1967 Dallas, TX Frank H. Spain University of South Florida 1968 Atlanta, GA Floyd D. Boze Texas Tech University 1969 Dallas, TX Calvin A. Cumbie Texas Christian University 1970 Atlanta, GA Bobby L. Cochran The University of Tennessee 1971 Miami Beach, FL Albert L. Clary Louisiana State University 1972 New Orleans, LA L. Robert Grogan University of North Carolina at Charlotte 1973 no meeting 44 1991 1974 Tampa, FL Elbert W. Ockerman University of Kentucky 1975 Biloxi, MS Robert M. Koser Florida Atlantic University 1976 Lake Buena Vista, FL M. O. Phelps University of Georgia 1977 Atlanta, GA Columbus Posey University of South Alabama 1978 San Antonio, TX Wilson Gantt Murray State University 1979 Norfolk, VA Fabia Thomas Louisiana State University at Shreveport 1980 Nashville, TN Glen Rose Broward Community College 1981 Biloxi, MS Jack Thornton Tarrant County Community College 1982 Birmingham, AL Claire Swann University of Georgia 1983 Fort Worth, TX James Vaillancourt Old Dominion University 1984 Louisville, KY Margaret Perry Wake Forest University 1985 Savannah, GA Luther T. Gunter University of South Carolina 1986 Hot Spring, AR Gene Saucier University of Southern Mississippi 1987 Norfolk, VA Ray A. Stines University of Louisville 1988 Orlando, FL John T. Stewart Miami-Dade Community College 1989 Tulsa, OK S. Mark Strickland University of New Orleans 1990 Charleston, SC Michael E. Malone Western Carolina University 1991 Lexington, KY Paul H. Anderson Furman University 1992 Birmingham, AL Carol E. Medders University of Alabama at Birmingham 1993 Fort Worth, TX David H. Stones The University of Texas at Austin 1994 Norfolk, VA Richard L. Yount East Tennessee State University 1995 Jackson, MS Carolyn Parham University of South Alabama 1996 Ponte Vedre Beach, FL Joseph A. Roof Seminole Community College 1997 Louisville, KY Linda Finley McNeese State University 1998 Corpus Christi, TX Paul Taylor Lexington Community College 1999 Savannah, GA Jerry Smith Jacksonville State University 2000 Memphis, TN Charles (Chuck) Morgan Berea College 2001 Oklahoma City, OK Lisa Harris University of Alabama 2002 Birmingham, AL Louise Phillips Southwest Texas State University 2003 Biloxi, MS Bruce Cunningham Duke University 2004 Fort Worth, TX Shelby Stanfield The University of Texas at Austin 2005 Myrtle Beach, SC Susie Archer Vanderbilt University 2006 Lexington, KY Carol Nobles Medical College of Georgia 2007 Little Rock, Arkansas Rick Skeel University of Oklahoma 2008 Williamsburg, Virginia John Hall Southern Methodist University 2009 New Orleans, LA John Fletcher Auburn University 2010 Chattanooga, TN Sara L. Marchello College of William and Mary 2011 Atlanta, Georgia Tim Culhan Centre College 2012 Northern Kentucky Rock McCaskill Southern Wesleyan University 2013 San Antonio, TX Mary Kincannon Texas Christian University 2014 Raleigh, NC Dorinda Harmon College of Charleston 2015 Mobile, AL Amy Bissette Barber East Carolina University 2016 Oklahoma City, OK Joe Papari Southern Methodist University 45 State & Regional Association Presidents State Term Through State Term Through Alabama June 2015 Mississippi April 2015 Jeremy Dixon, Assistant Director Josh Reid, Associate Director of Admission University of Alabama at Birmingham Belhaven University Arkansas Oklahoma October 2015 October 2015 Tracy Finch, University Registrar/Director of Admissions Jon Horinek, Dir/Admissions/Recruitment Arkansas State University – Jonesboro Oklahoma City Community College Carolinas Puerto Rico December 2015 Maggie Gause, Director of Admissions and Assessment Tennessee Florence-Darlington Technical School November 2015 Dusty Duncan, Associate Director, Undergraduate Florida Admissions June 2015 East Tennessee State University Megan R. Kuehner, University Registrar University of North Florida Texas Georgia November 2015 Chuck Kettlewell, Registrar/Director of Student Financial Aid October 2015 University of Texas Southwestern Medical Center at Dallas Donna Webb, Director of Enrollment Management Abraham Baldwin Agricultural College Virginia Kentucky December 2015 Ashley Woodard, Assistant Director of Admissions, October 2015 Rheanna Plemons, Assistant Registrar Transfers Western Kentucky University Longwood University Louisiana November 2015 Maria Cisneros, College Registrar Delgado Community College 2015 Local Arrangements Committee Chair Hotel and Special Events Chair Physical Arrangements Chair Landon Waid The University of Alabama Heather Nix University of South Alabama Ronnie McKinney Auburn University Montgomery Corporate Partners Chair Hospitality Chair Registration Chair Greg Embry University of Montevallo Daniel Strickland University of Montevallo Schernavia Hall The University of Alabama Finance Chair Publicity Chair Julie Taylor University of North Alabama Melinda Williams The University of Alabama Thank you to all Local Arrangements Committee members for all of your hard work! 46 Thanks! Thank you for joining us in Alabama for the 68th Annual Meeting of SACRAO! We hope that your experience was productive and enjoyable! Please be sure to complete the Conference Evaluation so that we can continue to improve our future meetings! Travel Safe, and we hope to see you back next year in Oklahoma City. 47 Notes 48
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