SENIOR DIRECTOR, RISK MANAGEMENT OUR CLIENT Global Fortune 500 Company POSITION Senior Director, Risk Management LOCATION Southern California SUMMARY: The Senior Director has overall management responsibility both administrative and technical for the Company’s selfinsured/administered regional operation. Position assures compliance with Company policies and procedures; protects self-insured privilege via compliance and monitoring of selfinsured regulations and/or responsibilities. Act as a liaison between claims department and operations to ensure high quality service through general education/training . RESPONSIBILITIES: Human Resources Management Perform personnel administration and staffing tasks, including recruiting, assessing, hiring, terminating, orienting and coaching and counseling. Oversee proper payroll processing. Ensure salary administration is equitable and in accordance with Company’s guidelines. Directly manage Senior Staff (Operations Manager, as applicable, or Claims Supervisors).Provide training and development of both management and administrative support. Budget and Office Plan, analyze and monitor budget and administrative accounting. Direct office administration to include arrangements with landlord, vendors and/or suppliers. Ensure that computer and peripheral equipment is operational and secure. Ensure expense account and supply purchases are accurate and in full policy compliance. Claims Administration Monitor regional performance and assure compliance with Company policies, procedures and requirements for all casualty lines. Maintain settlement authority for worker’s compensation and general liability in accordance with policy and check signing authority. Monitor on-time payments, caseloads, management production reports/statistics, litigation rate analysis and reportable file updates. Review and approve all liability pre-trial reports. Monitor and assess adequacy of reserves. Provide direction on high exposure claims. Ensure claims are directly managed in a timely and effective manner, using a disposition-oriented approach. REQUIREMENTS: 10+ years claims adjusting experience. 5+ years previous supervisory/management experience. Operations Manager and/or National Examiner experience a plus. Experience in corporate self-insured, self-administered claims environment preferred. Experience in California workers compensation claims, laws and regulations Demonstrate strong senior leadership, teamwork and management skills. Ability to grasp and apply technical knowledge, including litigation case management and adjusting skills. Effective reasoning and decision making skills. Possess very sound coaching, counseling and development planning skills. Ability to meet deadlines and follow up in a timely manner. Good communication skills (verbal, listening, writing), including the ability to deliver difficult messages to customers and/or claimants Good investigation skills. Advanced knowledge of claims process. Strong computer skills. Education or Certification Four year degree from an accredited college/business/technical school required. Applicable industry licensing. Insurance industry designations/certifications a plus. Advanced degree a plus. CONTACT George Lonas, President The Regent Group [email protected] 702-430-4600 ABOUT THE REGENT GROUP The Regent Group is a leading executive search consultant and professional recruiting firm for the insurance, risk management and healthcare sectors. Founded in 2002, we have conducted search assignments at the Board Director, Clevel and functional levels. Our consultants are experienced professionals who work with a broad range of organizations from global Fortune 500 to early-stage companies. Building on our deep knowledge and experience, we offer a single source for a wide range of leadership and talent consulting services. 702.430.4600 www.theregentgroup.com
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