Salary Report 2014 Hong Kong Table of Contents Banking, Finance & Accounting 3 Sales, Marketing & Retail 7 Human Resources, Secretarial & Administration 12 Temporary & Contract 15 Contact Us Main Line: +852 3915 0211 Email: Debbie Matson, Managing Director - [email protected] General - [email protected] Address: Website: 20/F Wyndham Place, 40-44 Wyndham Street, Central, Hong Kong www.linksinternational.com 2 | Links International Salary Report 2014 Banking, Finance & Accounting 2014 Salary Report About Banking, Finance & Accounting Division Links International’s Banking, Finance & Accounting team recruits for industry-leading financial institutions, banks and multinationals. We have excellent market knowledge within these spaces and a roster of active job seekers across key roles including: Front Office - Analyst, Associate (ECM, DCM & Corporate Finance), Private Banking Assistant Middle Office - Change Management, Client Services, Fund Accounting, Vendor Client Servicing Back Office - Corporate Actions, Income Processing, Settlements Accounting - Accounting, Audit, Financial Control, Financial Planning, Financial Planning & Analysis We have a rich and deep database of candidates in this market. The team also uses research and networking techniques to identify and then proactively approach high-caliber candidates from competitors in areas where positions are typically hard to fill. Banking & Financial Services Market review The trend for outsourcing continued in the past twelve months, most financial institutions have now outsourced or off-shored the majority of their transactional capacity as the operational cost of doing business was too high and the infrastructure too inflated in Hong Kong. As a result of financial institutions outsourcing, Links was excessively involved in volume hiring across the third party service providers and custodian banks that we work with, particularly in the post trade processing and fund servicing areas. Demand from buy-side and private banking clients has remained consistent with language and in-depth technical skills being particularly sought after. We successfully placed experienced private client assistants into international banks and also fund administrators into traditional and alternative asset managers. Outflows at the Analyst and Associate level from investment banks into boutique firms continues. We saw junior employees seeking a more unconstrained environment with better work-life balance. Many of our client banks have been active in target areas. Risk and compliance remained buoyant, while vendor and change management have both been areas in which we have seen increased focus. “We were involved in volume hiring across the third party service providers and custodian banks… particularly in the post trade processing and fund servicing areas.” Trends Banks remain vigilant around profit and operating margin. This trend affects staffing and will continue. 3 | Links International Salary Report 2014 Banking, Finance & Accounting 2014 Salary Report Banks are watching their operating margin but still hiring. The majority of the Asian-centric banks have clearly stated their aims to hire this year, especially the Chinese banks. The suspension of IPO’s in China has “The majority of the Asian-centric banks have clearly stated their aims to hire this year, especially the Chinese banks.” been lifted; there is a huge pipeline of anticipated business, most banks overcut their transactional ability before and are expected to make multiple hires in the following months. Areas where we expect to see real growth this year include collateral management, client on-boarding, compliance, equity derivatives, the insurance sector, investment banking – ECM, DCM & corporate finance, third party service providers, vendor client services and wealth management. There has been a surge in demand for equity derivatives products during the second half of 2013, this is expected to continue and will result in increased hiring in 2014. The insurance sector is expected to boom in Asia in 2014 due to the increasing affluence and financial sophistication plus demand for non-life products. Accounting & Finance Market review Recruitment activity within Accounting & Finance remained constant throughout the past twelve months with strong demand across growth sectors including luxury retail, consumer goods and leisure & travel. Links supported both start-up companies and mature businesses in making hires across all levels of seniority and through our core areas of expertise including accounting, audit, CFO, financial analysis and financial planning and analysis. Positions in demand In challenging times economically, minimum spend for maximum effectiveness is key. Consequently Financial Planning and Analysis was an area in which we made multiple hires, with firms looking for qualified professionals with the ability to interpret financial data to support the decision making process in as cost effective a manner as possible. With focus still on financial due diligence and also increased regulation, candidates with a background in internal audit and control also remained in demand across most sectors. Regional experience, language skills and a proven track record of working in local markets and with local teams remain a priority to hiring managers, with a professional qualification a pre-requisite for most positions. 4 | Links International Salary Report 2014 Banking, Finance & Accounting 2014 Salary Report Recruiting trends Cost reduction and control were still key trends in the past twelve months with firms looking to recruit internally or through their own channels. Sector specific experience is also in great demand, with candidate demand particularly high across growth sectors. Candidates with an Audit background are still selectively moving to positions within the commercial sector with plenty of outflows into the financial services sector. Salary trends In our experience, candidates are typically receiving an uplift of between 10% and 15% when changing jobs within the accounting sector with some in-demand skill sets receiving an uplift of 20%. We anticipate the job market will continue to be quite active in 2014 and that pay increments will remain at the levels we saw in 2013. For more information, please contact Fraser Douglas, Managing Consultant at [email protected] or call +852 3915 0252. Salary Index Banking Position Monthly Base Salary (HKD) Operations Head of Operations 80K - 150K Corporate Actions 18K - 35K Income & Redemption 18K - 37K Settlements 18K - 40K Middle Office Head of Compliance 80K – 180K Compliance 30K - 80K Head of Risk 100K – 180K Risk 40K – 120K Head of Client Services 60K – 100K Client Services 20K - 60K 5 | Links International Salary Report 2014 Banking, Finance & Accounting 2014 Salary Report Head of Fund Accounting 80K – 140K Fund Accounting 25K - 100K Change Management 40K - 80K Client On-boarding 30K - 80K Vendor Client Servicing 25K - 45K Front Office ECM, DCM (Analyst, Associate) 30K - 75K Private Wealth Private Banking Assistant 20K - 50K Accounting Position Monthly Base Salary (HKD) Financial Control Finance Manager 45K – 80K Financial Controller 50K – 100K Financial Analysis Financial/ Business Analyst 25K – 40K Financial Planning and Analysis Analyst 30K – 75K Private Wealth Private Banking Assistant 20K – 50K 6 | Links International Salary Report 2014 Sales, Marketing & Retail 2014 Salary Report About Sales, Marketing & Retail Division The Sales & Marketing team at Links International specializes in identifying the ideal talent across the functions of sales, marketing, business development, communications, product management, merchandising, design, CRM and general management within the luxury goods, consumer goods, professional services as well as retail sectors. As a trusted recruitment partner to our retail clients, we also specialize in retail related positions from senior frontline sales staff up to and including back office retail operation professionals. We focus on quality client service by meeting all of our candidates, identifying their key skill sets and underlying motivators to ensure they match each company’s unique culture and requirements. Market review and trends There has been ongoing strong demand for sales and marketing professionals in Hong Kong, Macau and Singapore across most luxury and retail sectors. International retailers are expanding their vision to include Macau and 2nd and 3rd tier cities in China. Employers continue to look actively for strong retail senior frontline sales and back office retail operations professionals. Experienced store managers and retail area managers are in particular demand. We are seeing a growing trend of retailers welcoming candidates whose experience is not directly related to retail. Many luxury brands as well as international mass market brands have lately hired candidates from other service industries such as airline or hospitality. Positions in demand Employers are keen to seek out talent mainly in business planning, sales, digital marketing, merchandising and brand management as they grow their brands in the region. Demand for digital marketing professionals will increase across all industries as social media continues to grow as a form of mainstream marketing and brands compete for consumer loyalty among the younger generation. Candidates with in-depth experience and proven track records developing South East Asia in luxury and retail are particular valued. Explosive growth in the Macau retail sector is generating demand for staff at all levels and driving up store level and retail operational salaries. Candidates The battle for talent continues. Top performers with unique skill sets and Chinese and English language skills will continue to receive multiple offers and counter offer from their current employer. “…ongoing strong demand for sales and marketing professionals in Hong Kong, Macau and Singapore across most luxury and retail sectors.” 7 | Links International Salary Report 2014 Sales, Marketing & Retail 2014 Salary Report Candidates value competitive salary packages but strongly value transparent career development opportunities within the company, flexibility and work culture. Salaries The majority of Sales & Marketing candidates who changed jobs in the past twelve months received salary increments of 12% to 20%. Bonuses are calculated based on individual and company performance. Retail candidates received approximately 10% to 18% salary increase. For 2014, retail candidates will continue to expect increments of 15% or above. Top candidates can expect at least 20% salary increment. For more information, please contact Carolina Mendes, Managing Consultant at [email protected] or call +852 3915 0254. Salary Index – Hong Kong Sales & Marketing Position No. of yrs experience Monthly Base Salary (HKD) General Manager 10-15 100K – 150K+ Marketing Director 10-15 80K – 100K+ Marketing Manager 5-8 40K – 50K Marketing Executive 2-4 20K – 23K CRM Manager 8+ 50K – 60K Assistant CRM Manager 5-8 30K – 40K Commercial Director 10+ 65K – 85K Commercial Manager 5-8 45K – 60K Business Development Director 10+ 50K – 65K+ Business Development Manager 5-8 35K – 45K Wholesale Director 10+ 60K – 70K Wholesale Manager 5-8 30K – 50K Brand Manager 8+ 40K – 60K+ Assistant Brand Manager 5-8 27K – 35K PR/ Communications Manager 5-8 35K – 45K Merchandising Manager 8+ 55K+ Senior Buyer 5-8 30K – 50K Buyer 3-5 20K – 30K Training Manager (Regional) 8+ 40K – 50K Luxury/Retail 8 | Links International Salary Report 2014 Sales, Marketing & Retail 2014 Salary Report Assistant Training Manager 3-5 25K – 35K Design Manager 5-8 40K – 50K Design Manager 3-5 25K – 35K Demand Planning Manager 5-8 45K – 55k Visual Merchandising Manager 5-8 40K – 50K Visual Merchandiser 3-5 25K – 35K 10-15 100K – 150K+ Head of Sales and Marketing 10+ 80K – 120K Marketing Director 10+ 80K – 100K Marketing Manager 8-10 40K – 50K Brand Manager 5-8 30K – 50K+ Assistant Brand Manager 3-5 20K – 30K Category Manager 8+ 30K – 50K Assistant Category Manager 5-8 20K – 30K Sales Director 10+ 80K – 130K Sales Manager 5-8 40K – 70K+ Key Accounts Manager 5-8 26K – 32K Business Development Director Services Business Development Manager 10+ 80K – 100K+ 5+ 45K – 60K Marketing Manager 5+ 40K – 50K Client Relationship/ BD Executive 2-4 20K – 25K Fast Moving Consumer Goods General Manager Professional and Business Media and Advertising Group Account Director 9+ 60K+ Account Director 7+ 40K – 50K Associate Account Director 6+ 30K – 40K Account Manager 3-5 20K – 30K General Manager 10+ 70K – 100K General Merchandising Manager 10+ 50K – 65K Merchandising Manager 5-8 30K – 40K QC/QA Manager 5-8 35K – 45K Logistic/Supply Chain Director 10+ 50K – 60K Customer Service 3-5 20K – 25K Shipping and Logistics 3-5 15K – 25K Trading and Manufacturing 9 | Links International Salary Report 2014 Sales, Marketing & Retail 2014 Salary Report Tech and Telecommunications Senior Manager, Marketing 10+ 65K+ Marketing Manager 6-8 35K – 45K Assistant Marketing Manager 5+ 25K – 32K Sales Manager 5+ 30K – 40K Sales/ Account Manager 2-4 15K – 25K Inside Sales Account Manager 5+ 25K – 35K Note: All salary ranges are represented in terms of basic salaries exclusive of bonuses, stock options or other variable incentives. Salaries will vary depending on industry. Retail – Sales Operations Level Position Monthly Base Salary (HKD) Mass Market Assistant Shop Manager/ Supervisor 15K – 18K Store Manager 20K – 23K+ Floor Manager/ Department Manager 23K – 26K Retail Operations Manager/ Area Manager 30K – 40K Luxury Market Assistant Shop Manager/ Supervisor 20K – 25K Store Manager 25K – 38K Retail Operations Manager/ Area Manager 40K – 60K Note: All salary ranges are represented in terms of basic salaries exclusive of bonuses, stock options or other variable incentives. Salaries will vary depending on industry. Salary Index – Macau Position No. of yrs experience Monthly Base Salary (MOP) Sales Associate/ Sr. Sales Associate 1-3 9K – 11K Assistant Store Manager/ Supervisor 3-5 15K – 18K Store Manager 4-6 17K – 25K Retail Operations Manager/ Area 5+ 28K – 40K Mass Market – Store Level Manager 10 | Links International Salary Report 2014 Sales, Marketing & Retail 2014 Salary Report Luxury Market – Store Level Sales Associate/ Sr. Sales Associate 1-3 11K – 17K Assistant Store Manager/ Supervisor 3-5 20K – 25K Store Manager 5-7 28K – 40K Retail Operations Manager/ Area 6+ 40K – 60K Visual Merchandising Manager 5-8 35K – 45K Visual Merchandiser 2-5 20K – 30K Retail Training & Development Specialist/ Manager 5+ 35K – 50K Manager Retail Operations Note: All salary ranges are represented in terms of basic salaries exclusive of bonuses, stock options or other variable incentives. Salaries will vary depending on industry. 11 | Links International Salary Report 2014 Human Resources, Secretarial and Administration 2014 Salary Report About Human Resources, Secretarial and Administration Division Regarded as the number one provider of Human Resources, Secretarial and Administration candidates in the Hong Kong market, our clients value the team’s proactive strategy in identifying talent coupled with our personalized approach to understanding clients’ needs. We provide our clients advice and guidance across compensation and benefits, market updates and trends. Market review and trends Human Resources and Administrative hiring has moved in a positive direction for the past twelve months. We expect to see more active hiring within banking, retail, legal and pharmaceutical sectors in 2014. Top-level employment of expatriates remains active for multinationals especially for HR business partners and talent acquisition roles. For the past six months, there has been a high demand for senior level legal secretaries to Partners and Managing Partners in corporate and finance practice as investment projects picked up in the finance industry. Launch of international law firms has also been generating demand for secretarial and support staff, in particular for secretary to teams/ partners and office managerial positions. We are seeing a growing trend of employers seeking HR professionals who are technology savvy in order to manage HR e-systems and recruit using social media. Positions in demand Demand for HR business partners, office managers, legal secretaries and secretaries in general continues to increase in 2014. Employers continue to look actively for HR business partners especially for multinationals as they expect HR to play a more strategic and consultative role to support the company goals. Demand for legal support functions will remain stable in 2014 in line with additional fee earners (lawyers) hired into firms in the region and the expansion of practice groups including Dispute Resolution, Corporate and Investment Funds. Candidates “Demand for HR business partners, office managers, legal secretaries and secretaries in general continues to increase in 2014.” Candidates with regional or China experience with English and Chinese language skills are particularly valued as companies globalize and expand into the PRC. Interview process will take longer as employers seek talent with not only the right experience and skills, but also a cultural and motivational fit to support the company’s long-term growth. 12 | Links International Salary Report 2014 Human Resources, Secretarial and Administration 2014 Salary Report Salaries We anticipate that salaries will increase between 3% and 10%, where candidates from the retail and professional services sector will have the highest salary increase. Companies will offer a yearend bonus ranging from 1.5 to 2.5 months of base pay depending on individual and company performance. For legal support, salary increase has remained stable ranging from 5% to 12%. Candidates value salary increment and also other factors including bonus, annual leave, additional top-up MPF benefits, quality of medical/dental coverage and insurance. For more information, please contact Catherina Boh, Division Manager at [email protected] or call +852 3915 0232. Salary Index Position No. of yrs Monthly Base Salary experience (HKD) 10-15+ 75K – 120K+ HR Manager/ Regional HR Manager 6-10 35K – 80K+ Senior HR Officer/ Assistant HR Manager 4-6+ 25K – 35K HR Executive 3-5 20K – 28K Regional Recruitment Officer/ Recruitment Officer 3-5 25K – 35K+ 6-10+ 45K – 70K+ Regional Training Director 10+ 60K – 80K Training Manager 6+ 35K – 45K Training Officer 4+ 20K – 25K Regional Compensation & Benefits Manager/Director 10+ 70K – 120K+ Compensation & Benefits Manager 5+ 40K – 60K Regional Organization Development Director 12-15+ 70K – 130K Organization Development Director 10-12+ 60K – 100K Regional Organization Development Manager 7-10 50K – 70K Organization Development Manager 6-12 30K – 50K Payroll Manager 8-10+ 35K – 50K Payroll Specialist 3-5+ 18K – 28K Visa/ Immigration Manager 6-8+ 30K – 40K Visa/ Immigration Specialist 3-6 18K – 25K+ 8-10+ 30K – 38K HR Director/ Regional HR Director Recruitment Manager/ Regional Recruitment Manager Global Mobility Manager 13 | Links International Salary Report 2014 Human Resources, Secretarial and Administration 2014 Salary Report Global Mobility Specialist 3-5+ 20K – 28K Customer Service/ Call Centre Manager 8+ 35K – 55K Legal Recruitment Specialist 4+ 30K – 50K Knowledge and Information Manager 5-8 45K – 65K Senior Legal Secretary 10+ 35K – 50K Legal Secretary 4-8 25K – 39K Paralegal 2-4 20K – 28K Senior Paralegal 4-10 28K – 60K Legal Manager 5-10 35K – 60K Company Secretary 5-10+ 40K – 60K Office/ Administration Manager 8-10+ 40K – 60K Facilities Officer/ Facilities Manager 5-10+ 30K – 60K+ Senior Administration Officer 3-6+ 25K – 35K+ Executive Assistant/ Personal Assistant to Management 8-10+ 45K – 60K+ Secretary/ Team Secretary 5-10+ 25K – 40K Receptionist 3-8+ 20K – 28K Note: All salary ranges are represented in terms of basic salaries exclusive of bonuses, stock options or other variable incentives. Salaries will vary depending on industry. 14 | Links International Salary Report 2014 Temporary and Contract 2014 Salary Report About Temporary and Contract Division Specialized in sourcing high quality candidates for temporary or contract assignment, we are a valued partner to many global financial institutions, multi-national banks, luxury retailers, legal and professional services firms. With our extensive knowledge in Hong Kong Employment Ordinance, we help our clients establish best practices and ensure compliance. We support our clients’ temporary staffing needs from administrative to managerial level and across the functions of secretarial, human resources, accounting, marketing, event coordination, project management and back and middle office banking positions. We have a strong database of candidates in this market enabling us to identify the right candidate within a short time frame. Market review and trends There has been an ongoing demand for temporary and contract staff in non-banking sectors including legal, professional services and luxury retailers. Hiring in the banking and finance sector has not been as robust as other sectors but banks and investment banks still offer interesting contract opportunities for candidates with excellent language and technical skills. Financial institutions are increasingly selective and hiring a smaller pool. Employers continue to value the ability to have a flexible option for staffing technically important but time bound projects including integration, expansion and change management. We are seeing a growing trend of employers hiring new employees on a temporary-to-permanent basis. The temp to perm option gives a chance for both the employer and employee to assess job and cultural fit. Also, we see employers using a contract option to initially hire a top performing candidate while waiting to permanent headcount approval. With many companies looking to expand in 2014, we foresee increasing demand in temporary and contract staffing across all functional areas, particularly in the fields of human resources, accounting, marketing and back and middle office banking operational positions. Candidates We are experiencing greater willingness from candidates to consider temporary positions as a path to a permanent placement with a preferred employer or target industry. Candidates also utilize temporary and contract positions as an opportunity to work in a new field where they may lack directly transferable skills. “We are seeing a growing trend of employers hiring new employees on a temporary-to-permanent basis.” 15 | Links International Salary Report 2014 Temporary and Contract 2014 Salary Report Candidates from the banking and finance sector are now more open to opportunities from the non-banking sectors. Salaries Salary for temporary and contract staff will remain consistent in 2014. For a temporary to permanent conversion, we saw wide variability in salary increases at conversion from 0 to over 25%, based on the employee’s performance and previous permanent job salary, and market forces. For more information, please contact Alice Chan, Managing Consultant at [email protected] or call +852 3915 0225. Salary Index Position No. of yrs experience Monthly Base Salary (HKD) 8+ 50K – 70K Project Manager 8+ 45K – 60K Business Analyst 2-5 20K – 30K Sales Assistant 3+ 25K – 35K Compliance/ Legal Officer 2-5 20K – 35K Trading/ Desk Assistant 2-3 18K – 25K Operations - Settlements 1-2 15K – 25K Operations - Corporate Actions 1-3 15K – 30K Trade Support/ Sales Assistant 1-3 18K – 35K HR Manager 8+ 33K – 50K Recruitment Coordinator 3-5 22K – 28K HR Specialist 5-8 25K – 35K HR Generalist 5-8 25K+ HR Officer 3-5 22K – 28K HR Assistant 1-2 15K – 20K C&B Specialist 3-5 22K – 30K EA/ PA/ Senior Secretary – Banking 6+ 30K – 50K Team Assistant - Banking 3-5 20K – 35K EA/ PA/ Senior Secretary – Non-Banking 5+ 25K+ Team Assistant – Non-Banking 2-4 15K – 20K Legal Secretary 3+ 22K – 33K HRIS Analyst 16 | Links International Salary Report 2014 Temporary and Contract 2014 Salary Report Office Manager 5+ 30K+ Administrative Assistant 1-3 15K – 22K Receptionist 2+ 15K – 22K Finance Manager 8+ 35K+ Financial Analyst 3-5 25K – 33K Accountant (Qualified) 5+ 40K+ Assistant Accountant/ Accountant 5+ 25K+ Accounts Clerk (Non-Qualified) Payroll Specialist/ Manager 2-4 15K – 20K 5+ 25K – 38K Payroll Assistant/ Officer 2-4 15K – 25K Marketing Manager 8+ 45K+ Marketing Assistant 1-3 18 – 25K Events Manager 6+ 28K – 40K Events Coordinator 3-5 22K – 33K Note: All salary ranges are represented in terms of basic salaries exclusive of bonuses, stock options or other variable incentives. Salaries will vary depending on industry. 17 | Links International Salary Report 2014
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