Contents What is College Hunks?...............................................................................................1 The College Hunks Story.............................................................................................3 What Do Customers Say About College Hunks Hauling Junk?................................5 College Hunks in the News.........................................................................................6 How Big is the Industry?..............................................................................................8 What Makes Our Culture Special?..............................................................................9 What Do Business Gurus and Celebrities Say About College Hunks Hauling Junk’s Founders?............................................................... 10 What Does a Franchise Cost?................................................................................... 11 How Much Can I Make?............................................................................................ 13 Who is Our Competition?......................................................................................... 14 How College Hunks HQ Delivers Work to Franchisees......................................... 15 Can I Scale a College Hunks Franchise?.................................................................. 18 Why is Our Marketing Best in Class?...................................................................... 18 What Training and Support Does College Hunks Hauling Junk Offer?................ 20 Is College Hunks a Good Franchise for Veterans?................................................. 21 How Do I Finance a College Hunks Hauling Junk Franchise?............................... 23 Meet the Team.......................................................................................................... 24 College Hunks FAQ.................................................................................................... 26 Next Steps.................................................................................................................. 27 CollegeHunksFranchise.com 2 What is College Hunks? The country’s fastest-growing moving franchise and junk-hauling franchise With a name like “College Hunks Hauling Junk,” it may surprise you to know that the essence of our brand was best illustrated inside a senior living center. In Spring 2014, Cesar Larios, a College Hunks mover and student at The Art Institute of Florida, was inside an elevator with a 79-yearold resident when the elevator got stuck. The resident started to worry — she didn’t think she could stand long enough to be rescued. So Cesar dropped to his hands and knees to turn himself into a human bench. A snapshot was put on Facebook and quickly went viral, warming hearts around the world. We were wowed by the response — but we weren’t surprised by the event. Cesar is a great guy, and when he dropped to his hands and knees to offer support, he was doing the very thing that sets College Hunks apart: making a situation that could have been tense fun instead. College Hunks Hauling Junk is the nation’s fast- CollegeHunksFranchise.com est-growing moving franchise and junk-hauling franchise, and we serve both residential and commercial customers. Our business started in 2003, and we began franchising in 2006. Our franchise system has more than doubled in size since 2010, and we continue to grow the brand nationwide. The moving and junk-hauling industry is huge — the American Moving & Storage Association estimates the industry generates $9.7 billion a year. The industry also is highly fragmented, with many small providers competing for business. College Hunks Hauling Junk has been able to rapidly grow by providing a complete, low-cost system that helps franchisees win customers and generate outstanding word of mouth. The moving and hauling industry is a great investment for someone who has good people skills, who understands how to manage people and who wants to scale a business with lots of demand for service. It’s stable, and customers often trust franchised brands more than they do independent movers or haulers— for good reasons: Franchise brands are often more consistent, and they are backed by support and oversight. 11 Our core values help drive our franchisees success. We have 4 core values that have been critical to the growth of this business. They are: • Building leaders • Always branding • Creating a fun, enthusiastic team environment • Listen fulfill and delight (the WOW effect) The combination of our core values helps support our company mission and purpose which is to “move the world” both literally as a moving company, but also emotionally as a world-class leader in the customer service industry. Our franchise owners are working towards collectively becoming the largest employer of a collegiate workforce and a launching pad of entrepreneurship, bringing back the American dream. CollegeHunksFranchise.com A much-needed service and a growing franchise Consistency of service is important because everyone has heard moving-day horror stories about movers who weren’t careful with a customer’s property, who were late, who seemed sketchy and, worse, who held the clients items hostage. Trust and care is a big deal in the moving industry, and our brand and our systems help put customers at ease. This also encourages customers to share their experiences to create a repeat and referral business cycle for our franchise owners. That, coupled with the training and support that we offer franchisees, has helped us grow into a true national brand that has garnered national ratings, top-level reviews and national media attention. Average revenue for College Hunks 22 Hauling Junk franchisees grew 42.6% from 2011 to 2013, and we expect substantially more growth as we continue to grow our national brand. The brand itself is a major asset for our franchisees. “College Hunks Hauling Junk” is an immensely catchy name, and it does a great job of getting you noticed. When Omar Soliman and Nick Friedman first got the business going in the Washington D.C. suburbs, the name even caught the attention of The Washington Post and earned the brand a write-up in one of the nation’s biggest newspapers. And our brand continues to capture a lot of attention. We’ve been featured on The Oprah Winfrey Show, ABC’s Shark Tank, HGTV’s House Hunters, AMC’s The Pitch, Bravo’s The Millionaire Matchmaker, as well as in The Wall Street Journal, The New York Times, USA Today, Time magazine, The Huffington Post and more. Our repeated appearances on national television and in national publications have built brand awareness even in markets where we don’t yet have franchisees. The College Hunks Story A lesson plan in entrepreneurship and team-building College Hunks Hauling Junk was born in the summer of 2003 when 21-year-old Omar Soliman spotted an opportunity to earn a little extra money to spend on the summer break. His mom owned a furniture store in the Washington, D.C., suburbs, and Omar had noticed that during deliveries, customers would often ask if they could haul away the old furniture. They were willing to pay $50 or more for the service. Recognizing a need — and determined not to spend another summer working a crummy job at the mall or as a waiter — Omar asked his mom if he could borrow her beat-up old cargo van and use it to offer junk hauling. Later that night, he sat down with CollegeHunksFranchise.com his best friend since high school, Nick Friedman, and started coming up with names for the business. Omar tossed out “College Hunks Hauling Junk,” and everyone got a good laugh. Then they thought about it for a minute. You know, that’s actually a pretty good name! Omar used his computer to create some fliers, and the next day he started putting them up in the neighborhood. That evening, his phone started to ring, and they scheduled jobs from Day 1. The business took off, and the pair realized that just about everyone had something they needed help getting rid of. Without experience or much of a plan, the business made more than $8,000 that summer. The taste of entrepreneurship was exhilarating, but Nick and Omar weren’t yet thinking about College Hunks as a career. They had always been told to study hard, do well in school and get a nice job working for someone else. They went back to school for their senior years — Nick at Pomona College in California and Omar at the University of Miami. 33 Winner of the Rothschild Entrepreneurship Competition After the wildly successful summer, fate intervened. The University of Miami had just started the annual Rothschild Entrepreneurship Competition, which awarded a $10,000 prize to the best business plan and $500 to $5,000 for honorable mentions. Omar figured he could win at least $500 by writing a formal business plan for College Hunks Hauling Junk. He called Nick to tell him about the contest, and together they laid out a vision for a new type of junk-hauling company. They knew what a ragtag junk-hauling operation looked like — that’s what they ran in the summer of 2003 — and they knew that most junk haulers were the same. But they had a vision to build something much better: a fully branded and systematized operation for serving customers, using a customer call center to boost efficiency. The centralized job scheduling would allow franchisees to handle more jobs more quickly, resulting in more profits. Marketing, uniforms, and an emphasis on “WOW” service would create a great customer experience ensuring repeat and referral business. Omar spent six days putting the business plan together, dropped it off at the entrepreneurship office and headed to the airport to join Nick and their buddies for Spring Break. When he returned, he learned that out of 150 entries, College Hunks CollegeHunksFranchise.com Hauling Junk had been selected as one of 20 finalists. He was invited to give a presentation to a group of alumni judges consisting of business owners from all over the country. And he blew them away. When he received the first-prize check for $10,000, he knew that “College Hunks” — an idea born over a few beers with buddies — had become something special. From award-winning plan to national franchise When Nick and Omar graduated from college, they took the normal path at first. They both landed office jobs, where they quickly became unfulfilled. Nick spent his days daydreaming about controlling his own destiny and owning his own business. He started surfing the internet to look at franchises for sale. Omar landed at a health-care research company. He had half a dozen bosses, no clear direction and no path to high earning. Is this really what they wanted to do for the next 40 years? No. No! College Hunks Hauling Junk had been more fun, had offered more freedom and had shown that it could generate much more money than their corporate salaries. A few months after starting the corporate grind, Nick emailed Omar to ask what his timetable would be for launching the business. Omar emailed back that his timetable was now. 44 The friends fleshed out their business plan, created a checklist, created an LLC, opened a bank account and took out a small business loan to buy their first real junk-hauling truck. Since then, College Hunks Hauling Junk has been growing exponentially. We have opened locations nationwide and expect to quadruple in size over the next several years. What Do Customers Say About College Hunks Hauling Junk? Great people and great systems impress customers The College Hunks brand and our awardwinning marketing gets us noticed, but our systems and service are why customers recommend friends and family hire our junk hauling franchises and moving franchises. College Hunks Hauling Junk gives franchisees the tools they need to succeed and to set their employees up for success. Our franchises attract a completely different caliber of employee than customers think of when they think “moving guy.” skills. Many of our Hunks are college students who will eventually take the skills they learn at College Hunks and apply them to other fields — becoming doctors, lawyers or accountants. Others will move up in the organization, becoming managers. Eventually, we hope to give your employees the business skills to become entrepreneurs themselves, either as College Hunks franchisees or by pursuing another passion. One of the things they learn is the importance of offering WOW service — which means doing things that make customers eager to hire you and share their positive stories. College Hunks franchises are not the cheapest option in town — we are the best option, and our stress-free service is why customers are happy to pay a little more. What our customers say: Check out what our customers had to say (and how they rated us on a 10-point scale) one random day — June 29, 2014: “Friendly service, movers were efficient and even offered to re-assemble furniture, rates were very fair”- 9/10 — Tvonne M., Indianapolis, Indiana College Hunks Hauling Junk franchises are designed to attract great clean-cut employees who are eager to impress customers and learn what it takes to become wildly successful. Every employee starts out as an entry level “crew member,” but we don’t look to hire people who will stay crew members forever — we hire future leaders, then we help them advance. We look for people with a great attitude and a great work ethic, who are eager to learn and master customer service and business CollegeHunksFranchise.com 55 “The entire process was smooth and flawless. Jason, Nick and Ashley were incredible to deal with, and performed the move with expertise, enthusiasm and friendliness. This was our first experience with College Hunks Moving, and I will definitely recommend and look forward to using again.” - 10/10 — Deb L., Franklin, Tennessee “they came, they went right to work and took the hassle away.” - 10/10 — Dawn T., Stamford, Connecticut “Easy to schedule - even the day before. The team was on time and super polite. They did a very careful and excellent job moving some very big pieces of furniture. The estimate they gave us was accurate. They were great in all respects. So happy we used them!” - 10/10 — Caroline B., Wellesley, Massachusetts College Hunks in the News TV, newspapers find the strong College Hunks brand irresistible College Hunks Hauling Junk has been featured on The Oprah Winfrey Show, ABC’s Shark Tank, HGTV’s House Hunters, AMC’s The Pitch, Bravo’s The Millionaire Matchmaker, TLC’s Hoarding: Buried Alive and Fox Business, as well as in The Wall Street Journal, The New York Times, USA Today, Time magazine, The Huffington Post, Forbes, Inc. and more. Our national exposure helped build College Hunks into a national brand even when we were still relatively small. As we have grown, it has helped our franchisees get noticed. National and “Very friendly and knew what they were doing.” -10/10 — Margarette B., Franklin, Tennessee “very professional service!” - 9/10 — Lisa G., Hutto, Texas “Very nice, helpful guys. It was much appreciated.” -10/10 — Anne S., Austin, Texas “I didn’t have to move my junk up from the basement; the hunks were able to go anywhere.” - 10/10 — Elaine W., Hillsborough, New Jersey “Very Friendly on the phone.” - 9/10 — Mary Pat S., Pasadena, California “The two guys that came out were great” - 10/10 — Tony B., Los Angeles, California That’s just a tiny sample of the feedback published to our consumer website on one day. Your local website will feature similar feedback from your customers. That’s because we make it easy for customers to share their feedback and tell everyone what a great experience they had! That feedback helps build your business, because when people look online for information about junk haulers or movers, they’ll know they can trust your business because of all the great reviews! CollegeHunksFranchise.com 66 local media outlets have been eager to feature the company thanks to our fun name, amazing company culture and great service. That publicity is invaluable as you work to grow your business. Here are some examples of the coverage we’ve received in the national media and in local markets. College Hunks Hauling Junk makes national news From a 2008 story in The New York Times: “Value-added junk hauling may sound like a questionable product to sell: it assumes that people will pay hundreds of dollars to get rid of ratty sofas and assorted flotsam in professional and socially conscious ways. Its biggest selling points are friendly employees who presumably look more respectable than the local odd jobber, and who will, unlike the far less expensive city garbage collector, climb into that nasty basement or garage to haul out your junk. Yet to the bafflement of industry experts, quality junk-hauling sells. CollegeHunksFranchise.com Take Omar Soliman and Nick Friedman, the 26-year-old founders of College Hunks Hauling Junk, based in Tampa, Fla. The pair started the company in Washington five years ago and now employ 25 people there; they also have franchises in 15 metropolitan areas. From a 2011 story in The Wall Street Journal: WSJ: It’s hard not to picture you having a staff full of beefy, young men. Are these your typical recruits? Mr. Friedman: We define hunks as honest, uniform, nice, knowledgeable scholars. We don’t take the name too literally. We have five female franchise owners, and we’ve had dozens of female employees over the years. The majority of our haulers and movers are college students, but our management staff and franchise owners are people of all ages. College Hunks franchisees in the news Our catchy brand helps our franchisees win news coverage, too. The College Hunks brand is perfect for local TV, and the community involvement of our franchisees amps up the exposure even more. 77 How Big is the Industry? College Hunks is part of a more than $9.7 billion industry College Hunks Hauling Junk offers moving, junkhauling and packaging services to its customers. The moving and packaging industries alone generate $9.7 billion a year, according to the American Moving & Storage Association. While there are no reliable figures for the size of the junk-hauling industry, we know from experience that there is tremendous demand for the service. The first College Hunks Hauling Junk business in Washington, D.C., became a million-dollar business in two years on the strength of junk hauling alone. The American Moving & Storage Association estimates that there are about 7,000 companies operating at 14,000 locations and employing more than 120,000 people to provide services similar to those offered by College hunks Hauling Junk. The demand is that huge. In addition to homeowners, businesses of all types — including offices, property managers, real estate agents and building contractors — frequently need to move or need to get rid of outdated computer equipment, files, furniture and even construction debris. The good news for our franchisees is that the market is also highly fragmented, which means that a well-branded and professionally run company has an opportunity to quickly win market share. CollegeHunksFranchise.com College Hunks Hauling Junk has become one of the fastest-rowing franchises in America because of superior branding and superior service. Our name is catchy, and our bright-orange trucks are impossible not to notice. We also hire ambitious young people who enjoy being part of a team that serves customers — and who have what it takes to become future leaders. That means that when customers hire us, they are impressed, and they start telling their friends. People are impressed because they don’t expect much from movers and junk haulers, and when we show up with smiles, uniforms and a great attitude, it puts customers at ease. Carl Carter, who owns the College Hunks Hauling Junk franchise in Jackson, Mississippi, says that the sense of friendly professionalism that permeates the business makes the branding even stronger. One of the company’s core principles is to be “always branding.” “That doesn’t mean always branding the company — it also means branding yourself in your personal life and your professional life. With our name, and what we wear and the trucks, people watch you. I have people smiling and laughing when we drive by. I don’t know if they are laughing at me because I am not a hunk,” jokes Carl, who is 52. “The point is, people notice you. I work hard to create a fun and enthusiastic team environment with a collegiate environment, and customers see that and they like it. Our guys enjoy what they are doing, and they take the extra step to delight the customer. People remember it.” 88 What Makes Our Culture Special? Collegiate atmosphere of teamwork, achievement and fun permeates everything we do Steven Roper, right, bought his College Hunks Hauling Junk franchise in Raleigh, North Carolina, in 2011. From 2011 to 2014, he tripled his revenue. Just as importantly, he’s had fun doing it. “Fundamentally, what attracted me to College Hunks Hauling Junk was the name — it’s a fun marketing piece, and the marketing aspect was very appealing to me,” Steven says. “Then, as I got a little deeper, I learned the core values of what the company really stands for.” College Hunks Hauling Junk believes in building leaders; always branding; creating a fun and enthusiastic team environment, and listening to, fulfilling and delighting our team members, franchisees and customers. Strong values and a strong culture lead to a strong business. College Hunks Hauling Junk lives its core values every day by taking the time to listen to team members, share our knowledge and ex- CollegeHunksFranchise.com periences, celebrate successes, educate and train, and have fun. Our course, you want to run a business, not a madhouse. The way we make the business fun is by “game-ifying” the day-to-day work of doing our best. Who put the most prominent yard sign out the previous day? Who can get the best customer testimonial on Google+ that week? Contests and rewards make College Hunks a fun place to work and help drives our values home. 99 Because one of our core values is to build leaders, we want people to learn and grow and become more valuable in the workplace, whether they work for College Hunks forever or go out on their own. We want them to be able to think back fondly and realize they learned more about success at College Hunks Hauling Junk than anywhere else. We aren’t hiring junk haulers, we’re hiring future leaders. Our guys and girls start out as crew members and have a clear path to advance in the business, becoming a wingman for a team captain, then a team captain, then becoming a crew member (at which point they also receive a letter of recommendation attesting to their skills managing a team and handling business functions). Our goal is to provide a launch platform for hard-working employees, encouraging them to become managers in your business, join the team at corporate HQ in Tampa, take what they have learned and launch a College Hunks franchise elsewhere, or use the business knowledge they have gained to pursue their own entrepreneurial dreams. “When you have an environment where people enjoy working, you build a great culture that gives a team a focus,” says Steven, who managed retail stores before buying a College Hunks franchise. “Throughout my career I developed a lot of assistants who became store managers, and the chance to keep helping people get to a higher level was very appealing. My title is the ‘Director of WOW and Amaze,’ and if I WOW and amaze my Hunks, they WOW and amaze my clients.” CollegeHunksFranchise.com What Do Business Gurus and Celebrities Say About College Hunks Hauling Junk’s Founders? Business leaders share their thoughts on the College Hunks co-founders and their book “Effortless Entrepreneur” An entrepreneurial culture is baked into everything we do at College Hunks Hauling Junk. One of the secrets to our success is the fact that we don’t hire “junk haulers” or “movers” — we hire leaders. Our systems are designed to help great young people take on growing levels of responsibility and learn how to be professionals. Ultimately, we would love to see our crew members become managers, franchise owners, or even entrepreneurs in their chosen field. Co-founders Omar Soliman and Nick Friedman are so committed to helping more people become entrepreneurs that they wrote a book, “Effortless Entrepreneur,” to demystify the process of starting a business — even a fast-growing multi-million dollar business like College Hunks Hauling Junk. Here’s what our reviewers had to say: “The hunks in this book are hunks in more ways than the obvious one. They are hunks who, if you have ever met them, would dazzle you with their enthusiasm, with their energy, with their desire to grow, with their belief in what they do. They are true entrepreneurs.” — Michael Gerber, author of the best-selling “The E-Myth,” and founder of E-Myth Worldwide 1010 “Read this book, read, read. You want to be a champion? Get a start from two of ‘the Greatest.’ ” — George Foreman “This is THE book for anyone who has contemplated starting a business. An inspirational and insightful about the 21st century entrepreneur.” — Fred DeLuca, Founder of Subway “A book that any aspiring entrepreneur must read. It should be distributed in business classes across the country.” — Ted Leonsis, Chairman of AOL, Owner of the Washington Capitols “If you want to unlock the simple secrets of success and happiness, then Nick and Omar’s easy-tofollow principles are for you.” — H. Wayne Huizenga, owner, the Miami Dolphins; founder, Waste management Inc.; chairman, Huizenga Holdings, Inc. “For anyone who has an interest in learning how to build and develop a high-performing, fun, and exciting culture, this is a requisite read! I laughed and I learned at the same time …” — Ann Rhoades, president, People Ink and cofounder, JetBlue Airways “Irreverent, informative, and on target. If you’re looking for the real deal on how bootstrap entrepreneurs make things happen, then Effortless Entrepreneur is a book for you.” —Jim McCann, founder and CEO, 1-800-Flowers.com What Does a Franchise Cost? Owning a College Hunks franchise costs less than you think College Hunks Hauling Junk is a low-cost franchise with tremendous growth potential. In fact, average franchisee revenue grew 42.6% from 2011 to 2013 as our existing franchisees matured and we continued to expand our market share in the fragmented junk-hauling and moving industries. The cost to start a College Hunks Hauling Junk franchise varies depending on whether you intend to offer both junk removal and moving, or just one service. The total estimated initial investment to start a College Hunks Hauling Junk franchise with one truck is $95,000 to $207,950, which includes $28,000 to $80,000 to cover expenses during the first six months of operations. The cost may be higher if you choose to launch the junk-hauling and moving concepts simultaneously, since the truck requirements are different, and if you decide to purchase multiple zones. Most franchisees finance the startup costs. If you have at least $30,000 in liquid capital (cash, home equity, 401(k) or IRAs, sellable assets like extra vehicles, etc.) and a net worth of $100,000, you can probably start a College Hunks Hauling Junk franchise. Reason to be confident in the investment Our systems and support are designed to help franchisees succeed — and we are so confident in the plan for your business that we offer franchisees the opportunity to opt out of their franchise agreement if the business is not performing to their expectations after 18 months in business. If you own at least one full Zone and fail to reach $150,000 in Gross Sales during your first 18 months of operations, and you have followed the System with no material defaults, you may exit the business and we will refund 50% of your initial CollegeHunksFranchise.com 1111 Type of Expenditure Amount Method of Payment When Due To Whom Payment Is To Be Made Initial Franchise Fee $40,000 to $50,000 Lump sum When you sign the Franchise Agreement Us Rent - 3 Months $300 to $2,250 As arranged As arranged Landlord Lease, Utility and Security $100 to $700 Deposits As arranged As arranged Landlord, Utility Companies Paint and Signage (Vehicle) $3,100 to $5,500 As arranged As incurred Approved $6,000 to $22,000 As arranged As incurred Approved $2,000 to $6,000 As arranged As arranged Approved Office Equipment and Supplies $2,000 to $6,000 As arranged As incurred Suppliers Business Licenses & Permits $500 to $3,000 As arranged As incurred Local and other state government agencies Professional Fees $1,000 to $2,500 As arranged As arranged Various service providers and contractors Insurance Deposit $500 to $5,000 As arranged As arranged Insurance providers Training Expenses $1,500 to $5,000 As arranged Payment terms arranged with suppliers and your employees Suppliers and your employees Grand Opening Advertising $10,000 to $20,000 As arranged As arranged Suppliers Additional Funds (6 months) $28,000 to $80,000 As arranged As needed Us, suppliers, employees and other creditors TOTAL ESTIMATED INITIAL INVESTMENT $95,000 to $207,950 Suppliers Service Vehicle - Deposit on Lease or Finance Suppliers Equipment and Hand Tools Suppliers franchise fee for your 1st Zone (i.e. $20,000 if you purchased moving or junk removal, or $25,000 if you purchased both services). The Performance Refund is outlined in Item 5 of our Franchise Disclosure Document. Item 5 also outlines a Performance Incentive: If you own at least one full Zone and reach $500,000 in Gross Sales during your first 18 months of op- CollegeHunksFranchise.com erations, and you have followed the System with no material defaults, we will pay you a marketing incentive of $8,000. The chart above outlines the startup costs for a College Hunks Hauling Junk business. Our Franchise Disclosure Document, which we will share with you as you study the franchise opportunity, includes additional detail. 1212 How Much Can I Make? Average revenues are on a steep upward trajectory College Hunks Hauling Junk franchisees enjoy strong and growing revenues. From 2011 to 2013, our average franchisee revenue increased 42.6%, reaching $442,504. That average includes people who are offering junk hauling only, as well as franchisees who are offering both junk-hauling and moving services. If you look only at the franchisees who offer both services, the average revenue for 2013 shoots up to $543,244. College Hunks, which offers both a junk-hauling concept and a moving company concept, encourages new franchisees to offer both services because they dovetail so well. Junk hauling often immediately precedes or follows a move, so people who need one service often need the other, too. By offering both services, you can be more useful to customers, generate higher levels of repeat business and discover additional work during the regular course of serving customers. Franchise Disclosure Document. A chart is also provided outlining the performance of our two corporate-owned locations — our original business in Washington, D.C., and our business in Tampa. We believe these charts, taken together, provide some insight into our franchisee performance, revenue growth, as well as what is possible within our business model. The franchisee numbers, however, are averages and do not indicate how any individual business will perform. College Hunks Hauling Junk provides this information and more to potential franchisees because we understand how important it is to create a realistic revenue projection for a new business. We encourage you to talk with individual franchisees for more insights about revenues and ramp-up times. Jim DelVecchio, who owns the College Hunks franchise in Columbus, Ohio, says his sales have more than met his expectations since he started his franchise in 2011. Actually they have been “exceeding them in a pretty big way. April 2014 was up 100% compared to a year ago, so we are pretty excited.” A chart on the following page outlines the average financial performance of our franchisees, and it is taken from the Item 19 section of our CollegeHunksFranchise.com 1313 2013 AVERAGE ANNUAL PERFORMANCE METRICS FOR JUNK VS. MOVING FRANCHISES All Locations (Average) Junk Removal Junk Removal DC Corporate Tampa Only and Moving Location Corporate (Average) (Average) (Actual) Location (Actual) # in Group 35 11 24 1 1 Annual Gross Revenues $ 442,504 $ 249,418 $ 543,244 $ 2,201,725 $ 804,683 Annual Junk Revenues $ 251,865 $ 222,586 $ 267,140 $ 1,630,765 $ 321,873 Annual Moving Revenues NA NA $ 432,269 $ 570,960 $ 478,585 Annual Other Revenue (labor, scrap, supplies, valuation) $ 11,777 $ 7,503 $ 14,476 $ 15,000 $ 4,225 Average Job Size $ 416 $ 340 $ 459 $ 678 $ 515 Average Job Size - Junk Removal $ 338 $ 340 $ 338 $ 653 $ 360 Average Job Size - Moving NA NA $ 662 $ 773 $ 785 Average Job Conversion % (# of estimates that resulted in a job) 78% 81% 77% 80% 70% Average Number of Completed Jobs per day (assumes 300 operating days in 2013) 3.55 2.45 3.95 10.83 5.21 Average Total Cost of Startup (not including trucks or working capital) $ 88,876 $ 68,010 $ 98,856 $ 75,000 $ 75,000 Monthly Break-Even $ 30,837 $ 15,350 $ 38,917 $ 100,000 $ 60,000 Who is Our Competition? Moving and junk-hauling industries are highly fragmented Americans spend billions on moving and junk hauling every year. They also share thousands of horror stories every year about unprofessional movers or slipshod operations. Moving and junk hauling has a low cost of entry — basically, muscles and a truck — and that encourages a lot of people to try to make a living offering the service. We understand our competition. Heck, we were those guys for a while. When Omar Soliman and Nick Friedman started College Hunks Hauling Junk CollegeHunksFranchise.com in the summer of 2003, the entire business consisted of a beat-up cargo van, some fliers and a few referrals. Still, demand was so great that the business made thousands of dollars that summer, which inspired Omar and Nick to think about what the business could look like if it was professionally operated. Most of our competition still looks as polished as a beat-up cargo van. There are a few other franchises that have developed a more professional approach to moving and junk hauling, but they’re older than College Hunks and don’t have prime territories left that are available for a new franchisee. They also do not offer the bundled service of junk removal and moving like we do. 1414 ANNUAL GROSS SALES, GROSS PROFIT AND PROFIT MARGIN FOR AFFILIATE LOCATIONS FOR 2011, 2012 AND 2013 DC Corporate Location (Actual) Tampa Corporate Location (Actual) Year 2011 2012 2013 2011 2012 2013 Annual Gross Sales $1,657,030 $1,801,553 $2,201,725 $693,967 $699,113 $804,683 Disposal Costs 6% (% of Revenue) 5% 4% 2% 3% 2% Truck Labor Costs (% of Revenue) 27% 34% 29% 30% 37% 29% Truck Fuel Costs (% of Revenue) 5% 4% 4% 5% 5% 5% (% of Revenue) 3% 2% 3% 3% 3% 5% Credit Card Fees (% of Revenue) 1.69% 1.00% 1.41% 1.51% 2.00% 1.72% Total Cost of Service $707,386 $828,714 $911,734 $288,066 $349.56 $349,219 Total Gross Profit $949,644 $972,839 $1,289,991 $405,901 $349,557 $455,464 *Gross Profit as % of Revenue 57% 54% 59% 58% 50% 57% Truck Maintenance Costs Our brand is more than strong enough to compete. In many cities, we are rapidly growing our franchise near one of our older peers. The good news? We doubt the competition will hurt either one of us. The demand is gigantic, and the industry overall is still dominated by small, unprofessional outfits that have tiny slices of the market. College Hunks Hauling Junk wants to make the moving and junk-hauling industries better for customers. We want to reduce the stress of moving, or of junk removal, and replace it with fun and a sense of relief and relaxation. Our goal is to grow CollegeHunksFranchise.com while professionalizing the industry. How College Hunks HQ Delivers Work to Franchisees Call center, award-winning website deliver customers to franchisees When Omar Soliman and Nick Friedman decided to make College Hunks Hauling Junk a national company, they made another big decision — picking themselves up from their Washington, 1515 D.C., roots and establishing the College Hunks headquarters in Tampa, Florida. They made the move because Tampa is a hotbed for call center professionals, and they knew that an exceptional call center would provide a slew of advantages for franchisees. They also knew that by pairing a strong call center operation with a great website, they could generate sales leads for franchisees and help close deals. At the same time, they’d make the business easier to run and develop an even stronger national brand. The College Hunks Hauling Junk Call Center College Hunks Hauling Junk franchisees don’t have to worry about fielding a constant stream of calls from potential customers seeking estimates. As a franchisee, you won’t have to worry about missing a potential job because you were serving a customer or your employees and weren’t available to take a call. The College Hunks Hauling Junk Sales and Loyalty Center fields calls from customers nationwide, seven days a week, and schedules jobs for franchisees. Here are some of the advantages: Professional customer service: Our Sales and Loyalty Center is overseen by call center pros with decades of telephone sales experience. They coach our dozens of customer service representatives on how to build rapport with customers, explain the College Hunks Hauling Junk value and book jobs on behalf of our franchisees. Our close rates far exceed industry norms. When a customer calls 1-800-JUNK-USA, we immediately determine the College Hunks Hauling Junk franchisee territory in which they are located, access the schedule for that franchise, then book the job. You don’t have to worry about sales — we handle it for you. Call Center saves money and time for fran- CollegeHunksFranchise.com chisees: Thanks to our call center, franchisees don’t have to staff the phones on their own. When you are first starting, that means you don’t have to worry about missing calls when you are helping on a job or are out marketing your business in the community. It also means you don’t have to worry about hiring someone to answer calls for you. The Sales and Loyalty Center is staffed seven days a week to book jobs for franchisees. The center saves you time and money by eliminating the need to staff phones at your business, and hire and train a customer service representative. That allows you to focus your energy on other avenues for growth. 1616 Building a national brand: Our call center also makes our marketing more effective, All of our trucks are emblazoned with 1-800-JUNK-USA. The trucks are hard to miss, and the phone number is easy to remember. The phone number sticks in your brain, so when a customer is ready to hire a mover or a junk removal company and they see your truck drive past, they’ll remember who to call. Flat fees set us apart: Some of our competitors also offer a call center for franchisees — but they charge an ongoing percentage of revenue for the service. For instance, one competitor charges franchisees 7% of gross revenues for their call center. That’s on top of 8% royalties. College Hunks Hauling Junk’s call center fee is designed to pay for an excellence service for franchisees, not to be a profit center for us. Our flat fee allows you to keep a larger percentage of your revenue as you grow. You also do not pay the flat fee during your first 6 months of business helping you manage your expenses at start-up and hit positive cash flow faster. Award-winning website helps customers find you College Hunks Hauling Junk also has an award-winning website that is easy for customers to find when they search for our services online — and it keeps getting better. Search engine traffic — the result of customers searching for moving or junk-removal services — has increased significantly in 2014, as has the CollegeHunksFranchise.com number of jobs booked online. This is a big, big deal, because a website that is easy to find online is the key to connecting to customers who want your service, but might not be familiar with your company. When you’re starting your business, it’s a huge advantage, because customers will want to learn more about you, and they will discover a treasure trove. eBooks that build customer trust and generate sales People who are moving a home or a business often have a lot of questions, and to answer those questions, we literally wrote the book on junk hauling and moving. Visitors to collegehunkshaulingjunk.com can download two free eBooks: “Your Ultimate Guide to Spring Cleaning” and “Your Ultimate Guide to Moving and Junk Removal.” The books contain a ton of practical advice, like “How to select a reputable moving company,” “How to decide what items not to take to your new home or office,” and “Checklists to help you prepare for a stress-free moving day.” The content lets potential customers know that College Hunks Hauling Junk is a professional brand that they can trust. Also, since people who download the eBooks must first fill out a contact form and indicates the service they need, the eBooks empower our franchisees’ email marketing efforts. 1717 Can I Scale a College Hunks Franchise? College Hunks franchises are designed to scale up quickly There’s a simple reason that College Hunks Hauling Junk became a media darling, and it goes beyond the catchy name for the business. Omar Soliman discovered massive unmet demand for junk-hauling services when he first started the business in Washington, D.C., as a way to make money in the summer of 2003 with help from his best friend, Nick Friedman. They decided to pursue the business in earnest in 2005. Within two years, they were generating seven-figure revenue. When they started, they were only offering junk hauling. They had one diesel truck and an 800 number that directed calls to their cell phones. They were doing it all by themselves, with nobody to help and few systems to rely on. Nick likes to tell this story: “We had a 1-800 number on the truck that people could call to book a job or complain about how the truck was being driven. People would call the number, and we’d apologize for our drivers’ bad driving while we were driving the truck. I probably ‘fired’ myself three or four times for my driving.” He and Omar quickly learned that they couldn’t do everything themselves if they wanted to grow the business. They re-read The E-Myth, which stresses the importance of creating systems to help duplicate success within a business and guide other people to help them work productively and help the business achieve scale. Franchisees today benefit from the systems that Omar and Nick created, which has powered consistent growth. The original College Hunks Hauling Junk operation in Washington, D.C., is still in growth mode, and its success is being duplicated by operations nationwide, as demonstrated by CollegeHunksFranchise.com the 42.6% increase in average franchise revenue from 2011 to 2013. Among the many systems you receive as a College Hunks franchisee is a Truckonomics guide that helps you gauge the numbers that drive your business forward, and that also helps you determine when it’s the right time to add another truck to your fleet. Patrick Lombardi bought the Nashville franchise of College Hunks Hauling Junks in November 2012 with help from cousin and co-owner Stephen Bienko, who also owns locations in New Jersey and Florida. Patrick notes that the Nashville business has been able to ramp up quickly, from just two trucks when they first bought the franchise to eight trucks in spring 2014. Each truck represents revenue growth for the Nashville franchise. Why is Our Marketing Best in Class? College Hunks marketing plans win national awards, generate results College Hunks Hauling Junk has a catchy and irresistible brand and has been repeatedly featured on national television shows. That sort of expo- 1818 sure is invaluable for our franchisees, because it has introduced millions of potential customers to our brand. But when it comes to our overall marketing strategy, national TV exposure is just the icing on the cake. College Hunks Hauling Junk has won three national awards from the American Marketing Association for our branding, website and marketing campaigns. We’re recognized for being excellent at generating leads for our franchisees, for providing systems that turn initial customers into fans who will hire us again and tell all their friends to do the same. This is important — businesses that excel at lead generation and customer retention generate more revenue and are easier to sustain over time. A College Hunks franchise has a significant advantage in the marketplace compared to an independent operator, and we believe we are even more advanced than other national chains. Everything about the brand is designed to help you get noticed. It starts with the name — College Hunks Hauling Junk — which sticks in your brain. It continues with our trucks, which are bright orange and impossible to miss, and with our professional uniforms and culture of teamwork. The brand is strong, and it’s supported by an excep- CollegeHunksFranchise.com tional marketing plan. College Hunks Hauling Junk franchisees receive a detailed Marketing Gameplan when they join the franchise. We show franchisees how to find customers, how to make it easy for customers to find you, the most effective ways to network with people who can refer business your way, and ways to build the brand further in your market. We also provide budget projections that give you an idea of what it might take to effectively market your business, broken down into different categories. For instance, to find customers, we recommend a mix of paid advertising (direct mail, email campaigns, TV and radio, other direct marketing), guerrilla marketing activities like parking a truck and waving at people near a busy intersection, and outreach (such as presentations to groups of people who can refer business). Each of those categories of “find your customer” marketing techniques is further broken down into smaller categories. For instance, we have six specific suggestions for guerrilla marketing, and each of those six has a recommended budget, tips for the best way to use the technique and a projected ROI. We consult with our franchise owners on their marketing budget just like a financial advisor consults on a stock portfolio. 1919 How much does it matter? None of the techniques is especially difficult — if you have a plan to follow. The fact that we have a sophisticated, detailed and proven plan is what makes our marketing excel. It’s as if your competition was a pee wee football team, and you showed up with an NFL playbook. More than 70% of our customers have said that our name played a major role in their decision to call us rather than our competition. The bright orange-and-green branded trucks elicit smiles, double-takes and cheers. Our friendly, trustworthy employees are so well-liked that kids are known to ask them for autographs. When kids start asking your employees for autographs, you know you’ve got a great brand. CollegeHunksFranchise.com What Training and Support Does College Hunks Hauling Junk Offer? Business coaching and resources support franchisees’ growth College Hunks Hauling Junk franchisees receive training and coaching to help them make the best use of all the advantages that are baked into our business systems. Once you sign a franchise agreement, you’ll be invited to attend a sevenday training session at our Tampa headquarters, which is focused on the skills you will use every day to run and grow your business. There’s a lot to learn, because College Hunks has built a wealth of systems to help you operate 2020 your business effectively, build a fun workplace, build employees into leaders, win customers and make money. lows College Hunks to provide continually updated resources for managing human resources, marketing and operations. You will receive manuals, access to videos, an online knowledge library and webinars. You will be introduced to the coaching support team that can provide you guidance from Tampa, and you will also start using the internal social media platform where franchisees communicate with one another, share ideas and solve issues. College Hunks Hauling Junk also uses a custom online scheduling tool that allows our call center to book jobs for your business, filling up the schedule for your team. You can also block out times when you are not available. The tool enables the call center and franchisees to work together to serve customers and maximize revenues. Here’s an overview of the resources you’ll receive: Manuals to guide your business College Hunks Hauling Junk franchisees receive a variety of operations manuals that help build a strong team and a strong business. For instance, our New Hire Manual provides a checklist of topics to cover with new employees to help them understand College Hunks culture and expectations, as well as a list of online resources that new Hunks should read and training sessions to help them provide great customer service. Employees also learn about their path for advancement, which moves from crew member for new hires to wingman, team captain, crew leader, to operations manager. We want to help Hunks build the skills they need to become successful business owners themselves. As employees advance, they receive new manuals that outline new training exercises to help them grow. Knowledgebase Our operations manuals are online, which al- CollegeHunksFranchise.com Online internal communication College Hunks franchisees share thoughts and answer questions using an internal communication platform that is familiar to any user of social media. Coaching College Hunks Hauling Junk provides ongoing coaching to help you improve operations and profitability. Monthly coaching calls will help you analyze your business performance; field visits will give you a chance to ask questions in person; momentum groups will give you a chance to learn from your fellow franchisees in a structured setting. Coaching is a huge part of our culture, and we provide franchisees a lot of opportunities to learn and grow as they master their business. Is College Hunks a Good Franchise for Veterans? College Hunks Hauling Junk offers a 10% discount to veterans College Hunks Hauling Junk is an ideal franchise for veterans. Our highly developed systems, careful attention to team building and deep camaraderie are perfect for those who have served our country and are ready to move 2121 on to a new challenge. Several of our franchisees are veterans, including Carl Carter, below, who owns the College Hunks franchise in Jackson, Mississippi. The veteran of the first Iraq war launched his business in 2013. He was attracted by the market opportunity, but he has grown to love the chance to instill leadership qualities in the young people he coaches every day. “One of our core values is building leaders, and hopefully my guys will learn how to run a business,” he says. He teaches them about the importance of how they behave and the attitude they project, and that impacts their career and their lives. He also enjoys having a fun work environment. “We want people to enjoy themselves and display that collegiate environment.” College Hunks is great for veterans who want to be business owners, and it’s also great for veterans who are returning home and are eager for a job with a clear path for advancement. While our name is “College Hunks Hauling Junk,” many CollegeHunksFranchise.com team members are young men who are in their early to mid-20s, and we have a few Hunkettes, too. HUNKS stands for Honest, Uniformed, Nice, Knowledgeable Service. Nobody fits the HUNK profile better than someone who has already demonstrated their courage, professionalism and commitment by serving our country. College Hunks Hauling Junk provides a platform for franchisees to help them build business skills they need to advance as team members, the skills they will need to launch new careers or the skills and knowledge they need to become entrepreneurs. Mentoring leaders is one of our core values. Veterans are a perfect fit for us, and we hope that they’ll see that we’re a perfect fit for them, too. Co-founder Nick Friedman explained why he loves partnering with veterans in a guest column for The Huffington Post: As a business owner, I firmly believe that a veteran’s worth stems far beyond the commitment and sacrifice they made in the name of our country. Serving in the military provides citizens with an unprecedented advantage in the business world. I would even argue that there are intangible skills learned in the military that a college degree cannot teach. The experience gained during the enlistment period, from the discipline learned at boot camp to living in a foreign environment, is beyond invaluable. It is experience that small businesses can benefit from tenfold if they un- 2222 derstand how to harness this skillset effectively. Working in a small business environment is a stark contrast to traditional corporate positions. Particularly with start-ups, small businesses rely heavily on the productivity of their employees, often having them take on multiple roles and juggling multiple tasks. In order to flourish in this kind of environment, employees must be able to jump in feet first and adapt to a constantly evolving environment. There are several qualities that veterans possess that are both attractive and vital for small businesses. First and foremost is leadership, the obvious common thread tying together military veterans with the business. The ability to navigate a team through uncertainty in order to achieve success is a valuable commodity in any business, and it’s a quality that vets typically possess in abundance. Second is veteran’s ability to adapt to an evolving environment. Small businesses, especially start-ups, are constantly changing. As the business grows, employees are often required to shift focus, take on new projects and juggle multiple roles. Adaptability is key to successful ventures. Veterans are trained to adapt quickly to changing environments, often ones they have no control over. This instinct to survive, or in the case of small business thrive, is a valuable characteristic veteran’s offer. In order to grow and thrive, small business owners must surround themselves with employees who are willing to invest themselves emotionally in the company vision and values and commit themselves fully to their “mission.” This includes the day to day “small” projects to larger firm wide initiatives- all adding to the greater success of a business. Small businesses often go through long periods of trialand-error. This is where veteran’s ability to jump right in and get their hands dirty is most important. Having a “learn as you go” mentality is essential and a skill which many veterans gain through their experience in the armed services. Furthermore, the systematic approach to following process and pro- CollegeHunksFranchise.com cedures instilled by military training helps veterans learn and perform within a structured environment as well. For these reasons, coupled with a deep respect for the sacrifices of all current and former members of the military, College Hunks Hauling Junk and College Hunks Moving has focused on providing substantial opportunities to military veterans through the VetFran Initiative. College Hunks Hauling Junk’s efforts to reach veterans have been featured by numerous publications and sites, including Search & Employ, Edmond Sun, The Clarion-Ledger, and VetFran. How Do I Finance a College Hunks Hauling Junk Franchise? Here are some common ways to finance a College Hunks franchise There are many ways to fund a franchise, and College Hunks Hauling Junk franchisees have tapped a variety of sources to get their businesses started. Generally, if you have $30,000 in liquid assets and a net worth of $100,000, there’s a good chance you will be able to finance a College Hunks Hauling Junk and College Hunks Moving franchise. Keep in mind: Even if you have more than 2323 enough cash to get started, it may make sense to conserve some of your cash for the startup phase of your business. In other words, rather than plunk down 100% of your cash to start the business, it’s better to finance a portion of it and reserve some money for working capital. Another thing to keep in mind: You may have more liquid assets than you realize. In addition to what you have in your checking and savings accounts, you may have an extra car in your driveway or a boat in your garage that can be sold to help get your business started. We’re happy to help you explore your options — just fill out the form to download our free franchise report, and we’ll set up a call. Here are some of the common ways people finance their businesses: Home equity loans If you have owned your home or other real estate property for several years, you may have a lot of built-up equity that can be easily tapped to start a College Hunks franchise. Home equity loans are generally the least expensive way to finance a small business, and the loans can be advantageous at tax time thanks to the ability to deduct interest payments from your tax bill. SBA loans SBA loans are one of the most common tools for financing a new business. The U.S. Small Business Administration will ask for extensive documentation about your proposed business, as well as your financial information. The SBA will also ask you to provide some collateral for the loan. College Hunks Hauling Junk offers a big advantage for people who are seeking an SBA loan — we are part of the SBA Franchise Registry. The SBA created the registry in 1998 to streamline the process banks use to determine franchisees’ eligibility for SBA loans. Inclusion in the registry allows banks to CollegeHunksFranchise.com skip several steps in the approval process, which makes the lending process faster. Tap retirement funds without penalty If you have a 401(k) or an IRA, you may not need a loan at all. You can roll your savings over into a self-directed IRA that can then be used to start a business. The process can be tricky, but a skilled financial advisor should be able to help you tap into your retirement funds without incurring any early withdrawal penalties. Meet the Team Omar Soliman CEO and Co-Founder Omar Soliman is the CEO and Co-Founder of College Hunks Hauling Junk and College Hunks Moving. As a business management major, Omar attended the University of Miami in Coral Gables, Florida. His senior year, he enrolled in the school’s entrepreneurship class and submitted his business plan for College Hunks Hauling Junk to the Leigh Rothschild Entrepreneurship Competition. Omar won first place and $10,000 in the competition for the College Hunks Hauling Junk business concept, which included junk removal, moving labor services and an online junk exchange. Since then Omar has been named Top 30 Entrepreneurs in America Under 30 by “Inc.” magazine, Top 35 Entrepreneurs Under 35 by Bisnow.com and was an Ernst & Young Entrepreneur of the Year Award Finalist, as well as a finalist for Tampa Bay CEO of the Year. He has appeared as a guest on Fox Business News, MSNBC, ABC’s Shark Tank and Bravo’s Millionaire Matchmaker. He is also a frequent guest speaker whose goal is to motivate and excite the 2424 younger generation about entrepreneurship so that they, too, can carve their own fun and exciting path through life, just as he continues to do each and every day with College Hunks. Nick Friedman President and Co-Founder Nick Friedman is the President and Co-Founder of College Hunks Hauling Junk and College Hunks Moving. He received his bachelor’s degree in economics from Pomona College in California where he competed for four years on the basketball team, won the Pomona College Coach’s Award, was named to the NABC Academic Honor Roll and was designated a Pomona College Scholar. He has been named to the Top 30 Entrepreneurs in America Under 30 by “Inc.” magazine, the 30 Most Influential CEOs Under 30 by Under30CEO.com, the Top 35 Entrepreneurs Under 35 by Bisnow.com, and was an Ernst & Young Entrepreneur of the Year Award Finalist. He has been featured on networks such as CNN, CBS, NBC, Fox News, MSNBC and TV shows such as ABC’s Shark Tank, Bravo’s Millionaire Matchmaker, and The Oprah Winfrey Show. Nick has also been interviewed by Entrepreneur magazine, Fortune magazine and The Wall Street Journal for his expertise on franchising, branding and young entrepreneurship. He also co-authored the best-selling book, Effortless Entrepreneur, with CEO and Co-Founder, Omar Soliman. Steven Nickels Director of Franchise Support Steven Nickels is the Director of Franchise Support for College Hunks Hauling Junk and College Hunks Moving. He has a B.S. in business man- CollegeHunksFranchise.com agement with a focus in entrepreneurship from the University of Central Florida. Steven has worked with several startup companies, offering consultations about the business planning, funding and implementation processes. In addition, Steven›s roles with previous companies have developed his skills in the areas of operational efficiency, sales management and strategic marketing. Since joining the College Hunks Hauling Junk and College Hunks Moving corporate team in April 2008 as the Director of Franchise Support, Steven has worked to build a world-class team that will support all franchisees in terms of daily operations, training tools and strategic direction in order to maximize franchisee profitability and fulfillment. Steven also owns his own fastgrowing College Hunks franchise in Long Island. Tim Heidemann Director of the Client Loyalty Center Tim Heidemann is the Director of the Client Loyalty Center for College Hunks Hauling Junk and College Hunks Moving. Prior to joining the College Hunks team, Tim worked for more than 30 years as a call center director, 26 of which were spent at AT&T. Since joining the College Hunks team, Tim has drastically overhauled the company’s national Sales and Loyalty Center, using his wealth of call center experience to increase efficiency while at the same time giving our Client Loyalty Associates more freedom to be themselves on the phones and connect with clients in a real way. 2525 Justin Waltz Franchise Business Consultant Justin Waltz is the Franchise Business Consultant for College Hunks Hauling Junk and College Hunks Moving. He brings over 12 years of experience with leadership, management, small business ownership, franchising, HR, marketing and P&L analysis. Prior to joining the College Hunks team, Justin spent five years in the junkremoval industry for an outside, national system, working his way up from truck team member to lead generator to operations manager and, ultimately, general manager. He grew his franchise location from $200,000 to $1.2 million amid the recession. From there, he spent another three years within the junk-removal industry, doubling revenue year over year over year. Justin’s passion is hands-on coaching, and he works with franchise partners to drive their profitability. Roman Cowan Financial Controller Roman Cowan is the Financial Controller for College Hunks Hauling Junk and College Hunks Moving. He began his career at College Hunks in December of 2013, bringing with him both an MBA and also a Masters of Science in Accounting, and is currently pursuing his CPA credentials. As a member of College Hunks’ corporate team, Roman is responsible for financial reporting, forecasting and decision-making. Since joining the College Hunks team, Roman has revolutionized the company’s payroll administration and financial reporting, implementing new CollegeHunksFranchise.com systems to allow for improved goal-setting and decision-making. Going forward, Roman plans to continue helping the company to transition during its ongoing rapid-growth phase. He looks forward to acting as a liaison for the brand’s franchisees while also overseeing the franchisor’s accounting and finances, helping the company from a reporting and standards standpoint to become the $100M company that he and his colleagues envision. Jason Kilough Franchise Developer Jason Killough is the Director of Franchise Development for College Hunks Hauling Junk and College Hunks Moving. Prior to joining the College Hunks team, he was VP of Franchise Development for HomeVestors of America Inc., the “We Buy Ugly Houses” real estate investment franchise. Prior to HomeVestors, he sold and supported franchises both domestically and internationally for I Can’t Believe It’s Yogurt, JaniKing, ASI Sign Systems, Pizza Inn and 24seven Vending. He has awarded hundreds of individual and master franchises in the USA and internationally for these concepts and has conducted business in 20 countries in Asia, Australia, Europe, and Latin America. College Hunks FAQ What are College Hunks Hauling Junk and College Hunks Moving? College Hunks Hauling Junk and College Hunks Moving are two of the fastest-growing franchises in the United States, which may be run independently or together. The businesses are using award-winning branding and proven business systems to revolutionize the multibillion dollar moving and junk-hauling industries. 2626 Do I have to be in college? Do I have to be a hunk? Do I have to drive a truck or move stuff? No! Our employees do the heavy lifting. Our franchise owners are simply the executive coaches or professors on the sidelines. Your employees will be mostly college students and we define hunks as honest, uniformed, nice, knowledgeable, students. Our franchise owners are from many different age ranges and backgrounds. Do you do lots of work on college campuses? Actually, most of our clients are homeowners and businesses. We do our employee recruiting on college campuses, but the clients are typically upper-middle class homeowners and/or commercial clients such as property managers, real estate agents, contractors, and storage facilities. What is the franchise fee? The franchise fee is $40,000 for those who wish to operate one concept, or $50,000 for those who wish to operate both. What is the term of the franchise agreement? The initial term is of the franchise agreement is five years and is renewable for additional five-year terms. What is the royalty rate? The royalty rate is 7% of gross sales. How much does the call center cost? There is no fee for the first six months of operation unless the franchise results from transfer or renewal. That gives new franchisees time to establish operations and revenue. The call center support fee is $727 per month for franchisees who offer only junk hauling, or $857 per month for franchisees who offer both junk hauling and moving. There is also a $17 fee per appointment scheduled by the call center. The fees cover the cost of software, service and support. By comparison, other franchises may charge a percentage of royalties for their call center, which is like paying an extra royalty payment every single month. Our flat fee allows us to cover the cost of a great call center CollegeHunksFranchise.com while allowing you to keep more of your money as you grow. What is the advertising contribution? College Hunks franchisees pay a 1% Brand Development fee that supports marketing efforts coordinated at the national level. Does College Hunks provide financing? In limited cases, we will finance up to 70% of the franchise fee. Most financing is handled through third parties. How much can I make as a College Hunks franchisee? The Item 19 section of our FDD outlines historic financial performance for College Hunks businesses. For specific numbers, it is advisable to contact existing franchisees to learn of their first-hand experience. We will provide you a list of our existing franchisees during the franchise opportunity evaluation process. While franchisees are not required to disclose information to you, many will be happy to share information about their performance, the nature of the business and their satisfaction with the business. Next Steps What happens once I ask for more information? Now that you’ve downloaded the report, you should also expect a call from us within a couple 2727 of business hours. It’s a quick call — usually about five minutes — that gives us a chance to introduce ourselves, learn a little about you and answer a few questions. From there, we’ll schedule a time to provide you with in-depth information about the brand and to learn about you and see if College Hunks is a good fit. Once you know more, we’ll ask you to fill out an application for a franchise. It’s not a contract of any kind — it simply allows us to do our due diligence to protect our existing franchisees and our brand by ensuring you’re a great person to add to the team. You’ll then be invited to a Discovery Day at our headquarters in Tampa, Florida, where you’ll get to meet the management team, ask more questions, and eat great Cuban food in the historic Latin district we call home. If all goes well, we’ll offer you a franchise agreement to review. You’ll need to wait two weeks to sign it, which should give you plenty of time to review it with an advisor. Once you sign an agreement, you will receive a pre-opening checklist that is designed to help you hit the ground running in your new business. You will also receive access to training portals so you can familiarize yourself with our systems before your on-site training session in Tampa. Our franchise support team will work with you to order trucks, obtain insurance and get any licensing that is required in your area. On-site training in Tampa lasts seven days and includes a detailed oversight of the systems you will use to manage and grow your business. Once your business is ready to open, expect a visit at your location to assist you. From that point forward, you will receive the ongoing support that has helped our franchisees continue to grow! Questions? Call us at 1-888-935-8659! CollegeHunksFranchise.com 2828
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