CARED4 Nissan Servicing and Roadside Assistance Offer
CARED4 Nissan Servicing and Roadside Assistance Offer Terms & Conditions This document contains the following details about your 2 Years Free Servicing & Roadside assistance package: • What’s included in your Service Plan • What’s included in your Roadside Assistance cover • Nissan Servicing General Terms • Nissan Roadside Assistance General Terms You will receive a welcome pack including full terms and conditions in the post once the Service has been set up (this may take up to 2 months to arrive). For further questions about your Service Plan, please contact: Nissan Service Plan Administration, Car Care Plan Ltd., Jubilee House, 5 Mid Point Business Park, Thornbury, West Yorkshire, BD3 7AG. What’s included in your Service Plan? Your free service plan is valid up to 2 years from the plan start date or 2 services, whichever comes first. The first service may be claimed any time after six months from the plan start date. Your plan covers the work outlined as follows: • F ree Servicing for vehicles under 3 years from the point of registration covers one minor and one major service as per the mileage and times detailed in the official Nissan service schedule in your vehicle handbook. This includes labour, and the parts, oils & fluids required as part of these services. Major and minor services can be claimed in any order based on the servicing requirements for the vehicle at the time. Your Nissan dealer will advise on the appropriate order. • Free Servicing for vehicles aged over 3 years from the point of registration covers one Bronze and one Silver service. This includes labour and the parts, oils & fluids as detailed in Table 1. Table 1 Bronze Service Sump Plug Washer Engine Filter Engine Oil Screen Wash Silver Service Everything in Bronze service plus Air Filter Spark Plugs *Please note that the replacement of cambelt/drive belts/timing belt or tensioners are specifically excluded from all plans, as are all other additional items and/or operations. What’s included in your Roadside Assistance cover? Your package also entitles you to 3 years free Roadside Assistance with the below benefits. The first-year cover is automatically set up upon purchase of your CARED4 vehicle. Each subsequent year of cover must be renewed with your dealer at the point of service. Coverage includes: • Roadside repair • Towing service • Replacement vehicle for up to 3 working days • Hotel accommodation for up to 3 nights • Public transport Terms & conditions apply. Please refer to www.nissan-aftersales.co.uk for full details. Nissan Servicing General Terms The 2 years Free Servicing and Roadside Assistance offer is available on the CARED4 Nissan models shown in Table 2 where these vehicles are purchased with Nissan Finance (with a minimum amount financed of £2500 and where the finance agreement is not cancelled prior to first payment being made) between 2nd January and 30th September 2013. GT-R and LCV are excluded. Claims are subject to audit by Nissan Motor (GB) Limited, The Rivers Office Park, Denham Way, Rickmansworth, Hertfordshire, WD3 9YS. Table 2 Model Code Engine Service Interval Pixo UA0 1.1 Petrol 12 months / 9,000 miles Micra K11 1.0 Petrol 12 months / 9,000 miles Micra K12 1.2 / 1.4 Petrol 12 months / 12,500 miles Micra K12 1.5 Diesel 12 months / 12,500 miles Micra K13 1.2 Petrol 12 months / 12,500 miles Note E11 1.4 Petrol 12 months / 12,500 miles Note E11 1.6 Petrol 12 months / 18,000 miles Note E11 1.5 Diesel 12 months / 18,000 miles Cube Z12 1.6 Petrol 12 months / 18,000 miles Leaf ZE0 100 bhp 12 months / 18,000 miles Almera N16 1.8 Petrol 12 months / 9,000 miles Tino V10 1.8 Petrol 12 months / 9,000 miles Primera P12 1.8 Petrol 12 months / 9,000 miles Juke F15 1.6 Petrol 12 months / 18,000 miles Juke F15 1.5 Diesel 12 months / 18,000 miles Qashqai J10 1.6 Petrol 12 months / 18,000 miles Qashqai J10 2.0 Petrol 12 months / 18,000 miles Qashqai J10 1.5 Diesel 12 months / 18,000 miles Qashqai J10 1.6 Diesel 12 months / 18,000 miles Qashqai J10 2.0 Diesel 12 months / 18,000 miles Murano Z51 2.5 Diesel 12 months / 12,500 miles X-Trail T30 2.2 Diesel 12 months / 12,500 miles X-Trail T31 2.0 Diesel 12 months / 18,000 miles Pathfinder R51 2.5 Diesel 12 months / 12,500 miles Navara D40 2.5 Diesel 12 months / 12,500 miles 370Z Z34 3.7 Petrol 12 months / 9,000 miles Your Responsibilities It is a condition of the service plan that your vehicle is serviced by a franchised Nissan dealer at the intervals recommended by Nissan Motor (GB) Ltd throughout the period of the plan. Services must be carried out within one month and 1,000 miles of the periods specified by Nissan Motor (GB), whichever comes first. Failure to do so may invalidate your plan. Your service plan excludes claims for (a) any item or repair not specifically listed as covered in this agreement letter or NMGB standard service schedule, (b) loss of time, loss of use of the vehicle or any other loss or damage of whatsoever nature, and (c) loss or damage recoverable under any other service or maintenance plan, warranty or insurance cover. Nissan Roadside Assistance General Terms Roadside Assistance benefits and services are provided by RAC Motoring Services and/ or RAC Insurance Ltd (Registered numbers: 1424399 & 2355834, Registered office: RAC House, 1 Forest Road, Feltham, TW13 7RR). RAC Motoring Services (in respect of insurance mediation activities only) and RAC Insurance Limited are authorised and regulated by the Financial Services Authority and within the jurisdiction of the Financial Ombudsman Service and Financial Services Compensation Scheme. See Nissan Roadside Assistance welcome pack for details of breakdown and recovery services entitlement. Details of the contractual arrangements under which RAC Services are provided to you are available by calling 0870 366 5603.
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