1 Griffin Kinetic Pte Ltd Case : Optimizing Spare Parts Management Corporate Profile Established in 1988 and having gained a wealth of experience, Griffin Kinetic is a local-based company. The o pa y’s se vi e a d apa ilities o ti ue to be managed by a team of expert and dedicated staff. The company specialises in integrated service, spare parts management and project cargo. Griffin Kinetic, a member of GKLOG Holdings, is a member of the Association of Singapore Marine Industry (ASMI) as well as Singapore Logistics Association (SLA). General Information: Value-Added Services G iffi Ki eti tailo s logisti al solutio to lie t’s e ui e e ts. The o pa y is a le to f eight any cargo regardless of forms function complications to any destination in the world. Value-added services include: Door to Vessel (D2V) Intermodal and international transports Oil well and offshore support services Bonded trucking Odd sized cargoes Track-trace E-stocklist Online enquiries Information Provided: For Supply Chain Challenge 2015 the focus is on the Traffic and Warehouse Departments. On an average, the warehouse has about 350 transactions daily which consolidates marine and O&G spare parts. Once the ships/ vessels are near Singapore or requires the spare parts urgently overseas, Griffin Kinetic will process for a deliver on board or a shipment overseas. 2 Shipments could be by air or sea depending on cargo size and urgency. The traffic and warehouse department has to play a strong supporting role to support this operation. The warehouse operates in a robust and fast moving manner with short term storage and usually short consolidation periods for the ship spare parts to be exported or delivered onboard vessel at local sea ports, anchorage or off port limits. Photo of Griffin Kinetic's Warehouse and Traffic Activities In order to improve its service, the company identifies 4 key issues. Issue 1: Receiving spares that are similar Example : Receiving ship spare parts from one supplier, but for various ships/ vessels. These orders are from the ship management companies who manage similar type of ships. There are cases of cross delivers and/ or delivering double. Ship management companies are our customers, who manage ships and will need logistics and freight forwarding services to connect ship spares to ships world- wide. Issue 2: Inaccurate Deliveries Example: Delivery order mentioned 20 items to deliver, but only 19 items delivered. Reasons: Un-able to locate cargo in the warehouse or drivers did not count properly before loading cargo onto truck and probably missed out. Issue 3: Cross deliveries miscommunication between traffic staff and warehouse staff Example : Items Not Delivered Correctly. 3 Warehouse staff wrongly prepared and drivers fail to check against Delivery Order (DO) before they load on truck or drivers picks the wrong cargo when the warehouse men are not available without checking with warehouse staff (normally during weekend or after office hours). Issue 4: Inaccuracy with data entry of stocks Example : Documents from supplier not properly looked into while entering stocks, Not all cargo received are captured in the stock list. Weight and dimension of cargo not entered accurately which could lead to inaccurate quotation to customers for air or sea freight shipments). Requirements Based on the data and the research, the team is required to work out the optimum way to run the warehouse and traffic operations. It should include but not limited to the following: 1. Analyse the 4 key issues and provide specific recommendations to improve the current situation. 2. Recommendations will be assessed by considering the feasibility, efficiency and costeffectiveness of the ideas. 3. Lean and agile initiatives that allow the company to respond in a flexible and prompt manner dealing with urgent cargoes will have additional merit. Some photos of Griffin Kinetic's operations and events.
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