celebrating the news & events of the Village of aspen lake Volume 6, Issue 4 April 2015 Contact Us: The Village of Aspen Lake 9855 McHugh Street, Windsor, ON N6P 0A6 (519) 946-2055 Inside this issue: Notes from the General Manager’s Desk 2 Changing the Culture of Aging 3 The Story of… Frank 7 The Story of… Margaret 8 Recreation Review 10 Dates to Remember 11 Volunteer View Helping Hands 12 13 15 16 17 18 Research Matters 19 Village Directory 21 A Thousand Words... 22 Chapel News & Events Green Thumbs Town Crier April Birthdays While many people enjoyed a trip to somewhere warmer during March Break, the Recreation Team brought the feel of a tropical vacation to the Village! Residents enjoyed playing our version of ‘Beach Volleyball”, learned about tropical destinations at Armchair Travel events and sipped on umbrella drinks at the Fun in the Sun Social on Main Street! Notes from the General Manager’s Desk With the beginning of Spring, we are seeing more Residents out and about in the warmer weather (when there are days with warmer weather). The buds are blooming and we start planning what to grow this summer in the garden. There are many things being planned in the Village, as well. On April 1st, our Quality Improvement Plan that the Operational Team has been working on will go live on the Health Quality Ontario site. This plan incorporates quality projects the Village team has developed and planning to improve the lives of the residents. This plan is also aligned with our Operational Plan for 2015 which incorporates the 7 Domains of Well-being. On March 27th, we celebrated our team members at our annual Team Appreciation Night. The theme was Casino Royale and Team Members were able to participate in fun activities and dance the night away. We recognized all Team Members and gave special recognition to those with Perfect Attendance this past year. In addition, the winners of our 2014 Success Awards were announced. Congratulations to everyone! (Please see the back page for more pictures from this great event.) m Member Everyone was a winner, at the Tea Event! n atio reci App “Casino Royale” April is Cancer Awareness month and as a great way for the Village to support this cause and the community, we are having a Dress Down Day on Friday, April 17th with proceeds going to the Cancer Society. Coming up in July, The Village of Aspen Lake has entered a team in to the International Dragon Boat Races. Stay tuned for opportunities to support the team. (Please see the “Helping Hands” article on page 18 for more information.) The building of community remains strong with The Village of Aspen Lake through the many events, projects and activities for residents, families and team members is imperative to our success. Thank you to everyone for your continued support. General Manager 2 Changing the Culture of Aging Working Together to Put Living First Cross Functional Recognition Program This month at the Village Advisory Team Meeting, the random winner of a Tim's Card was.... Karen! Congratulations, everyone - keep up the great work! Here are some of the kind comments from last month: Karen Post (from Sandwich Towne) was recognized “Karen purchased a fish for a neighbour (Resident) who has to spend most of her day in her room. Karen takes care of the fish by cleaning the tank on her own time while visiting with the neighbour.” Zoya Khan (from Tecumseh) was recognized “Thank you for doing snack cart!” Sara Adlington (from ) was recognized “Thank you for taking the time to learn all the little things that make our floor (neighbourhood) run smoothly. You are so dedicated!” Michelle Lucier (from Housekeeping) was recognized “Michelle helped assist Residents in the Dining Room today without being asked.” The Village Advisory Team would like to encourage ALL VILLAGE MEMBERS (Residents, Family Members and Team Members) to participate in the Cross-Functional Recognition Program. You can get a postcard from the Front/Back Porch on every neighbourhood or stop into the Village Office. When completed the cards are tacked to a bulletin board on Main Street. Look for the big map because as our Resident & friend, Paul Hawkins points out… “The journey is the destination!” Let’s get there together! (Another winner will be drawn randomly at the next Village Advisory Meeting in April.) Village Advisory Meeting April 15th at 2:30pm If you are interested in becoming a part of our Village Advisory Team, please contact the Team’s Co-Chairs: Sara Cowan & Sally Cartier. (A message can be left with Jenny Brown at x8007 for Sara & Sally.) 3 Changing the Culture of Aging Working Together to Put Living First Aspen Lake’s Quest to Go Alarm-Free It has become common practice for years in long-term care homes to utilize personal alarms as the main tool in preventing resident falls, particularly for those who are categorized as a high risk for falling. It has been only up until recently that the mentality and justification for these personal alarms has been changing as more research shows that these devices intended to prevent falls may actually be contributing to them. Similar to the mitigation of restraints, more long-term care homes are realizing the detriments of using alarms. In fact, by eliminating resident alarms, many facilities have seen their fall rates decrease dramatically. One of the main reasons why more homes should attempt to eliminate the use of alarms is because they are simply counterintuitive. Most of us can probably remember practicing fire alarm evacuations as children in school. We were taught that when you heard this alarm, it was a stimulus to get us up off our chairs, onto our feet, and get to safety. When you hear your oven/stove’s timer going off, you run to shut it off and take out your meal. When you are sound asleep in your bed and all of a sudden your burglar alarm lets off its piercing pitch, it warns you of potential danger and elicits your fight or flight response. Now think about this – Visualize having some form of cognitive impairment or dementia and having to go to the bathroom in the middle of the night. You attempt to stand up, but set off pressure sensor in your bed alarm. You already have unsteady balance… and then all of a sudden, the ear-splitting sound from the device rings throughout your room and down the hall. You are so startled that you fall down, having difficulty getting up alone and the alarm continues This is an example of a personal to sound, only growing louder and louder. You feel like there is no escape chair alarm. from the noise, until your nurse eventually comes into your room, turns on the light and finally enables silence. Another scenario I want you to imagine is sitting in a wheelchair around your neighbours in a common area watching TV for about an hour or two before you have the extreme urge to reposition yourself. When you went to perform this task, you pulled the magnetic clip off your personal alarm that was attached to your shirt and once again, set off the alarm around all of your friends. They begin to tell you to “Shut it off!” having no way of doing so, making you the source of agitation in the lounge. After this awful experience, you now feel the need to refrain from moving like that again in your chair, even though you could be developing pressure sores. Are alarms a cognitive restraint? I can for certain tell you that alarms are a false sense of security and not the answer in falls prevention. In fact, they rarely do “prevent” falls from occurring anyway, as most caregivers will find their loved one already on the floor by the time they hear the alarm and reach them. (Continues on the next page) 4 Continued from previous page... Everyone can contribute to a falls prevention program. Team members and families should be questioning “Why is my mother or father falling?” “What made him/her want to get up from his/her bed or chair?” “Did they have to go to the bathroom?” “Did they need to grab the remote off the table from the other side of the room?” These questions allow us as caregivers to formulate care plans to ensure that we can meet the needs of our residents. Can we start a routine toileting schedule? Can we ensure that the remote or frequently used items are in reach? Yes we can! Our home can also provide direct falls interventions such as hip protectors and falls mats that help attenuate certain forces sustained during a fall. It is through Team Member, Resident and Family education that we, as a Village, can work towards an alarm free home and move away from the hospital/institutional way of practice. Most of us do not have alarms going off in the middle of the night in our own homes and as a result, we wake up energized and strengthened. Residents whose alarms are faulty or consistently go off impede on proper sleep and therefore put those of which at an increased risk for falls due to fatigue. We recognize that this is an endeavour that will not occur overnight. In fact, our Village has already begun mitigating the use of alarms for almost two full months now without a significant increase in resident falls. We are excited to continue towards changing the culture of aging and improving the lives of our residents… one less alarm at a time. If you have any questions regarding this topic, I encourage you to reach out to me via telephone (ext. 8008). I will be more than happy to discuss this topic further with you! Kinesiologist We enjoyed some fun together on St. Paddy’s Day! Everyone had great fun at the St. Patrick’s Day events which included a Coffee Hour with Ryan St. Denis and Irish Dancing by the Emerald Isle Dance School! 5 The Village of Aspen Lake Success Awards 2014 The Village of Aspen Lake would like to thank everyone who submitted nominations for the Success Awards! We had 65 different team members nominated and 170 different nominations towards the four awards. All nominees received a recognition card letting them know about their nomination. Please join us in congratulating the 2014 winners of the Schlegel Village Success Awards at the Village of Aspen Lake! Stacey MacDonald-Price Make Their Day Award Courtney Peifer Play with Your Customer Award Sara Snyder Always Do Your Best Award Nasiba Kougan Choose Your Attitude Award - Herman Cain 6 Frank Vanden Amstel is a member of the Sandwich Towne neighbourhood and has worked as the housekeeper there for over 3 1/2 years. He also supports the Village by serving on the Infection Control Committee and was completing hand-washing audits for the “Just Clean Your Hands” program on the day we met. Frank has an obvious passion for cleaning which he laughingly attributes to his Dutch heritage and his mother. As a young boy, Frank agreed to clean his room so that his mom would stop cleaning his room and stop breaking his stuff! Frank came to Aspen Lake as part of the Task Force which helped prepare the building for the arrival of our first Residents back in the fall of 2010. Originally hired as a PSW Team Member on the Belle River neighbourhood, Frank joined the Environmental Team which meant that he was able to work day shifts. He found it was a role he enjoyed even more! “I find that I’m closer to everyone. I get to help everyone.”, Frank says. It allows him to build relationships with all the people who live and work on the neighbourhood. The health care field is a second career for Frank who has held many different jobs. He has worked at both Chrysler and Ford and was a Construction Estimator (specializing in wood work) for 25 years before being laid off due to lack of work and returning to school. He admits that he wasn’t sure about taking the PSW training since it was so different from his previous work but has found that the change has been great! Outside of work time, Frank’s number one passions is golf! It is something that he started as a young boy. He caddied at the Essex Golf and Country Club starting at age 11 and remembers using the first money from that job to buy a set of irons at Kmart. “Caddies were permitted to golf for free on Mondays and half a day on Thursdays”, Frank recounts, “so we played a lot.” Now his favourite courses are located in Michigan, places like Dunham Hills Golf & Country Club and Cattails Golf Club. He also participates in a golf league which will start up in the beginning of May. Frank also enjoys working in his vegetable garden which provides fresh veggies for his cooking hobby. He cares for his parents and helps look after their home and yard which means that they can stay in their own home. 7 I was born in Hungary and came to Canada with my mother and sister when I was three. My father had come a year or so earlier in order to find a home and a stable career. It was the normal thing to do back then. My mother, sister and I made our way by boat across the Atlantic and then hoped on a train towards the City of Windsor to begin our new life with my father. My mother stayed at home to raise my sister and I along with our new little brother. Overall I think I led a very decent life. My family would go on vacations twice a year and my parents always saved up enough money so they could go back and see our family in Hungary. Even though I was young I found it hard adjusting to my new surroundings. I had some friends at school but I always felt like an outcast since I was from Hungary. I only felt “normal” when I was at home and my sister and I would play Hungarian games around the yard or in the house. I think my father was addicted to moving. Almost every two years, we would move between the city and the countryside. He would try farming and then he would Margaret enjoys a visit with the Easter Bunny! change his mind and head back into town. When I was in my late teens my father wanted to move back out to the country but I refused, which was the only time I disagreed with my father. My mother told him that if her children were not going then she was not going either. As a result, my family stayed in the city. When I was eighteen I sent in an application to work at the new addition at Hiram Walkers. I received notice a few days later that I was hired. I worked in the labelling department for most of my years there. My hands often hurt throughout the day because of the repeated motions I Story continues on Next Page. did each day for thirty three years. For my last four years, I worked in the packaging and shipping department where I inspected each bottle before it was sent out of the factory. I loved working there and I often laugh when I remember seeing women wearing their winter coats to the factory during the summer so they would have some place to hide the stolen liquor bottles. A few workers had their homes raided looking for stolen items. 8 The Story of Margaret Gyurcsik (Continued) I moved out of my parent’s home after buying a house owned by Hiram Walkers. I never married nor had any children. I came close once but decided he wasn’t the man I wanted to spend the rest of my life with. My favorite companion was my cat who lived with me for over twelve years. I have always loved cats because they are always there waiting for you when you get home. I always loved to garden probably because my mother always had one of the best gardens around. One of my favorite things to do is bake. I always enjoyed baking cookies and then bringing them in to work and sharing them with all my co-workers. Everyone was excited when they saw me coming in with my cookie trays. Enjoy life while it’s happening because once the moment is gone it never comes back! - Margaret Gyurcsik My favorite memories came from my time at Hiram Walkers. I had a lot of fun working there. I often travelled with friends across the United States and Europe. I loved the States because there is always something to see no matter which State you travel to. Unfortunately, on one of my vacations my mother passed away and I did not get home in time for the funeral. I still wear the necklace my mother gave me which is my most cherished possession. Even though I am in my nineties, I still view life as if I were twenty-three again. My words of advice are to enjoy all the things you can while they’re happening because once that moment is gone it never comes back. Enjoy life while it’s happening! 9 Margaret enjoys some time in the Greenhouse with the flowers and sunshine! The Village of Aspen Lake is now on FACEBOOK! Are You Interested in Having the Newsletter & Other Announcements E-mailed to YOU? Send an e-mail to: [email protected] Look for our page and then “Like” us to receive updates in your Newsfeed! (or call ext. 8007) to join the e-mail list. RECREATION review Bus Trips around town April 9th - Wal-Mart Shopping April 13th - Tim Horton’s Trip to Tecumseh Mall April 29th - Casino Windsor DINER’S CLUB April 15th at 5pm All Residents are invited to attend: RESIDENT COUNCIL & FOOD COMMITTEE MEETING April 21st at 2pm in the Chapel Please ensure that you place your order with any Recreation Team Member by April 10th. 10 Dates to remember We are raising money to support the Canadian Cancer Society! Please join us for a party to celebrate our efforts on April 17th at 2pm with entertainment by Crystal Gage. Everyone is encouraged to wear yellow to show your support! Shaymus, the Storyteller Join us on April 14th at 2pm in the Riverside Family Room as Shaymus shares stories of a by-gone era from our country’s past! 11 Karen has been a Windsorite since birth, and has two grown children, a son and a daughter. Karen worked full-time for 28 years as a clerk for Enwin Utilities. She enjoys reading, especially Christian books written by pastors, and going for walks with her little 5-year-old dog, a Yorkie named Tanner. Karen volunteers regularly at her church teaching Sunday school, greeting people at the door, and cleaning. She also volunteered weekly with the Downtown Mission working in the kitchen and helping to serve food, which she enjoyed very much. But Karen’s Karen Kelly, a voluntee r at Aspen Lake, visits goodwill doesn’t stop there. For the past with Walkerville Resident, Connie North. four years she has also sponsored a child in Kenya, Africa. They communicate by letter several times per year. Karen said it has been a wonderful experience, and that once the young woman whom she helps turns 18, and no longer requires a sponsor, she would not hesitate to sponsor another child in need. When asked why she chose to volunteer at The Village of Aspen Lake, Karen said that it was important for her to volunteer somewhere that kept seniors involved, and a place where they felt loved and that they still mattered to the world. She said that Aspen Lake is a wonderful place that accomplishes all that and more. Karen started volunteering with Aspen Lake, on a weekly basis, in September of 2014. She has helped with various activities such as church service, karaoke, and one-on-one visits. While she said she enjoys all of the events/activities that she assists with, her favourite volunteer activity is definitely the one-on-one visits. We are very fortunate to have Karen as one of our Aspen Lake volunteers, and would like to say, “Thank you, Karen, for everything you do! WE APPRECIATE YOU!” 12 The next Volunteer Orientation session is scheduled as follows: Saturday, April 4th 10am - 12 noon If you are interested in attending, please call the village to register. Volunteer Coordinator (519) 946-2062 x8014 VOLUNTEER VIEW Profiles of our VolunteerS UPCOMING Chapel events \ Roman Catholic Services: With sadness, we remember our friends who are no longer with us: April 7th - Rosary April 28th - Roman Catholic Mass Donald Benoit Mass & Rosary services will take place in the Chapel at 2pm. Jeanette Gerard James Guiney Chapel Services with Bruce Clarence Lesperance Every Friday at 10:30am Mildred McPhee More Services: April 3rd - Good Friday Service April 12th - St Mark’s Anglican Service April 19th - Banwell Community Church April 26th - Salvation Army Service Residents, Family Members, Team Members and friends are invited to come together on April 23rd at 2pm in the Chapel for a Celebration of Life Service to remember these individuals. 13 Finding Hope... Recently I raised my hand, my right hand, and took an oath—the oath I try to live by: “The truth, the whole truth, helping in truth...” It is a good reminder to try to be the best, give it my all, deliberately plan, and pray for the results of my labour. Hope. We don’t always know the results of our labour. Either we don’t/can’t see it, realize it, or don’t receive the word to know how effective it has been. Hope. The Village has mapped out our charity events for the year. These are our acts of love to support efforts and people in need. In each, we know that people struggle to Find Hope in the difficulties they face. Whether the difficulty be living with cancer or living with heart and stroke disease or those that are living to die, most of us know of someone that is searching for HOPE amidst their daily challenge. We need to know and we yearn for the truth in difficulties to find the HOPE we seek. Here is an honest answer to a BIG question. Why is there suffering? Why do we need to worry about cancer, heart & stroke disease and dying? Choice is a gift and a powerful thing. The consequences of one choice can be frightening. Few admire protective parents, at least the ones so protective of their children that the children’s every move is controlled or they are locked in the house all their life. With good guidance, a child is given freedom by their parents to make mistakes. The only way to grow up and become a person with dignity is to be self-determining. On a larger scale, the majority of Canadian citizens prefer to face the consequences of breaking the law rather than be controlled by a government/dictator through force and intimidation. Freedom is better than control even with risks. If God were to eliminate evil from the world, He would eliminate meaningful freedom. The argument that a good God could not allow suffering assumes that to be good eliminates all suffering but, as we know, this is not the case. We have to consider nature; what is it that makes a person good; what is the purpose of human life? In the parenthood example mentioned, the parent does not leave the child totally without guidance or consequences. There is always a risk that a child will make choices that are destructive. Love in this case is a risk for both the parent and the child. The child experiences the consequences of bad choices, but so does the parent who loves that child deeply. No Surprise that God provided for His children by sending Jesus to the cross for each one of us. We celebrate the opportunity of choice to accept Him and live a life of love for Him. We find HOPE in Jesus who gives us life upon the asking! Happy Holy Week & Easter Season! A Pleasure Serving Alongside You, (Please see the “Helping Hands” article on page 18 for a list of the upcoming charitable works and how you can help.) Chaplain/Counselor (x8043) [email protected] 14 Green Thumbs Spring Cleaning! Even though it does not seem like spring outside, inside the greenhouse and in the Green Thumbs program, the feeling of spring is all around. For our Easter mantle decoration, we grew grass to grow behind the picket fence. Watching the grass grow gave the Residents hope that truly spring was around the corner. Some of us have been peering into the front bed hoping to see signs of garlic we planted last fall. Hopefully, it survived our very long winter. But what really signals spring to many of us is the sun valiantly trying to shine through windows dirtied by the harsh winter winds. Green Thumbs Cleaning Crew to the rescue! With our brooms, rags and water, we went through the greenhouse with a frenzy! Vases were cleaned and arranged, windows washed and haggard looking plants were given short shrift. The music records accompanied our work, along with chats about bygone spring-cleaning days. Each week, a section was tackled, and those who helped are quite pleased with the results. The windows are quite sparkly, and we can now sit down (for a bit) and enjoy our hard work... Until planting time comes next month! Horticultural Therapist 15 “Our house is clean enough to be healthy, and dirty enough to be happy.” ~ Author Unknown Are you interested in joining the Green Thumbs Club? Talk to Jenny Brown or any Recreation Team Member! The Town Crier WELCOME TO Our New Residents! WELCOME TO Our New Team Members! The Village of Aspen Lake is pleased to welcome our newest residents who arrived in March! We all hope you will be comfortable and happy in your new home! The Village of Aspen Lake is pleased to welcome our newest team members who started in March! Welcome to our team! SANDWICH TOWNE Mary Fyffe BELLE RIVER Loren Ruby - PCA RIVERSIDE Keisha McGrayne - PCA These new members to our community (along with our newest volunteers) will be invited to a Welcome Reception on April 23rd. WALKERVILLE Shelby Seward - PCA SANDWICH TOWNE Simone Roberts - PCA Family Council News: THANK YOU! Special thanks to Larry and Pam Breault for all their dedicated support to the Residents, Aspen Families and Team Members here at the Village of Aspen Lake. We wish them all the best in their journeys at The Village at St. Clair. To All Family Members: We need your experiences - we need your gifts, talents and abilities to enhance your Aspen Lake Family Council. All are always welcome to attend our meetings - this is YOUR Family Council. We are currently looking for family representatives from Lasalle, Sandwich Towne, Belle River, Riverside and Walkerville neighbourhoods. If you are interested in more information, contact Bruce Jackson, Ext. 8043 or [email protected] Next Meeting: Monday, April 20th 6:30-8:00pm Walkerville Country Kitchen Upcoming Events: Team Member Appreciation - planned for May. Please watch for more information. Family Council Expo - Wed., June 10th 6pm-8pm - Agencies and services for Resident and Family support will be in attendance. Also, door prizes, refreshments & entertainment. 16 April BIRTHDAYS TO OUR RESIDENTS! BELLE RIVER Tecumseh April 4th - Tim Parent April 11th - Lawrence Tazzman April 18th - Santina Del Bianco April 27th - Arla Tousignant April 28th - George Ponic RIVERSIDE April 3rd - Minnie Spurdza April 12th - Ina Whitson April 14th - Sheila Tessier April 21st - Diane Lloyd April 16th - Richard Thompson Sandwich towne WALKERVILLE April 11th - Marie Lachapelle April 3rd - Milena Novini April 7th - Peter Suhan April 23rd - Mary Schneider Lasalle TO OUR Team Members! Belle River TEAM VILLAGE TEAM April 2nd - Ernestina Danso, RN April 14th - Jennifer Balteiro, RPN April 20th - Helena Unger, PCA April 22nd - Nina Grbevska, RN April 25th - Joy Atkins, HSK April 28th - Shelley Bell, RPN April 28th - Heather Faccenda, RN April 2nd - Mark Levasseur, MAIN Riverside TEAM April 2nd - Amanda Pitre, PCA April 7th - Jody Polachok, PCA April 11th - Nikolina Marunic, RPN April 20th - Eduardo Calito, RPN April 22nd - Ashleigh Clarke, PCA Sandwich towne TEAM April 4th - Shantelle Walters, PCA April 17th - Peter Grillo, PCA April 20th - Steve Garbutt, PCA Tecumseh TEAM April 13th - Ruth Anne Raymer, PCA April 15th - Tammy Yaholnitsky, PCA April 23rd - Erin Murphy, REC April 26th - Kyle Davies, PCA Lasalle TEAM April 2nd - Lori Spicer, RPN April 12th - Ester Bahanyi, PCA April 22nd - Lucia Piasentin, PCA April 23rd - Sunset Achneepineskum, PCA WALKERVILLE TEAM April 2nd - Victoria Ross, PCA April 17th - Troy Hedrick, PCA April 20th - Zdravka Ostojic, RPN April 23rd - Kristen Goulet, PCA April 24th - Melissa Bensette, PCA April 30th - Tari-Lynne Leclair, RPN 17 Helping Hands in the Village: Joining the Fight Against Cancer & Heart Disease APRIL IS DAFFODIL MONTH! Daffodil Month is a national fundraising campaign of the Canadian Cancer Society. Money raised during Daffodil Month helps local patients living with cancer and their families. Donations fund life-saving research, support services and other important work that means fewer Canadians will be touched by the disease. At Aspen Lake, we will be “Painting Main Street Yellow” to show our support. You can help by buying a daffodil pin or making a donation! Tables will be set up on Main Street on Wednesday, April 8th and Wednesday, April 15th or just stop into the General Store when it is open. Team Members will also have a chance to Dress Down for a Cause on April 17th and all community members (Residents, Family Members and Team Members) are invited to attend the “Country for a Cause” Social with Crystal Gage that afternoon, April 17th at 2pm. Other Upcoming Events: In the month of May, we will celebrate Palliative Care Week (May 4-8th) We are recruiting people to fund-raise for the Heart & Stroke Foundation of Canada. Join the “Aspen Bravehearts” Team on the BIG BIKE RIDE on June 5th. On July 19th, a team is coming together to take on the challenge of raising funds for cancer research, as well as entering into a physical competition to be the best at the International Dragon Boat Races for a Cure on the Detroit River. Would you like to help? Please contact Bruce Jackson or Jenny Brown to assist with the fund-raising efforts, join a team, volunteer your time or make a donation! 18 19 20 Village Directory The Village of Aspen Lake (519) 946-2055 Dana Houle, General Manager 8003 Belle River Neighbourhood 8031 Milena Todorovski, Director of Nursing Care 8005 Riverside Neighbourhood 8033 Katie Green, Assistant Director of Nursing Care 8037 Belle River & Riverside Support Wendy Balenzano, Neighbourhood Coordinator 8012 Kristin Beaudoin, RAI-QI Nurse 8023 Tecumseh Neighbourhood 8025 Lasalle Neighbourhood 8027 Tecumseh & Lasalle Support Brooke Nelson, Neighbourhood Coordinator 8020 Christa Roseborsky, Director of Food Services Brenda Laporte, Assistant Director of Food Services 8004 Mike Lowden, Director of Environmental Services 8006 Jenny Brown, Director of Recreation Services 8007 Jake Corrent, Exercise Therapist 8008 Olivia Neilipovitz, RAI-QI Nurse 8019 Julie Akel, Administrative Coordinator 8002 Walkerville Neighbourhood 8035 Ashley D’Alessandro Administrative Assistant 8001 Sandwich Towne Neighbourhood 8029 Bruce Jackson, Chaplain/Counselor 8043 Walkerville & Sandwich Support Melissa Cantarutti Neighbourhood Coordinator 8021 Hair Salon 8042 Erica Hooker, RAI-QI Nurse 8024 AUTOMATED ANSWER LINE (519) 946-2062 Please use the automated answer line to dial directly to a resident’s room phone. It’s easy! Just dial the number listed above. The call will be automatically answered by a machine. You can enter the residents’ extension (their room number) at any time during the recording. You can also reach members of the Village team using this number by entering their extension number. 21 A Thousand Words… Because a Picture is worth a Thousand Words! Here are a few pictures from the Team Member Appreciation Event which was held on March 27th. The theme this year was “Casino Royale”. We are so glad that so many of our Team Members were able to attend and hear first hand how much we truly appreciate the work that they do each and every day! Plus, we sure had a great time! 22
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