Workers Comp News for Public Employers -published by PERMA, Public Employer Risk Management Association, Inc. How to Avoid PESH & OSHA Violations Frontlines Brent Wilkes, President, Page 2 PESH/OSHA Definitions Page 3 Toxic Substances Record Keeping Page 3 Top 10 PESH Violations Page 4 Regional Meetings Page 4 Annual Conference Page 5 Chain Saws Page 6 PERMA Claimants Speak Page 7 PERMA Highlights Page 8 “The most effective way to avoid PESH or OSHA violations is make sure your workplace is compliant in five key areas: 1. Electrical hazards, 2. Hazard Communication Programs, 3. Grinding and abrasive tools, 4. Personal protective equipment assessments, and 5. Exit marking,” says PERMA Senior Loss Control Consultant, Norm Wiley, CPCU, CSP, ARM. These five areas account for 84 percent of all types of violations issued in the past three years, according to Norm. The first item, electrical hazards, accounts for 23 percent of all violations. Many electrical hazards are easy to spot, such as missing switch plates or broken ground plugs. “Employers can save themselves a lot of trouble by simply inspecting all outlets and plugs,” says Norm. Issues with Hazard Communication Programs are responsible for 21 percent of all PESH violations. All employers responsible for workplaces utilizing hazardous chemicals must provide proper labels for such substances, Material Safety Data Sheets, and training to help ensure that their exposed workers handle the chemicals appropriately. PERMA.org provides members instant access to a sample hazardous materials plan, which employers can use as a template for their own workplace hazardous materials plan. Grinding and abrasive tools provide inspectors with an easy “gotcha” violation in many cases. “The problem with grinders, for instance,” says Norm, “is that regulations stipulate that the Continued on page 3 Sp r i nJgu l2y00079 Workers Comp News for Public Employers Published by PERMA, Public Employer Risk Management Association, Inc. Frontlines 9 Cornell Road, Latham, NY 12110 P.O. Box 12250 Albany, NY 12212-2250 Tel: (518)220-1111 Fax: (877)PERMA-FAX Toll Free in US: (888)PERMA-NY BOARD OF DIRECTORS John T. Pierpont, Chair Village Manager Village of Pelham Manor Stephen Altieri, Vice Chair Administrator Town of Mamaroneck Robert Beedon, Secretary Comptroller Town of Penfield Kathleen Conroy Deputy Clerk/Treasurer Village of Kings Point Beth Hunt Treasurer Hamilton County Robert Yamuder Assistant Village Manager Village of Mamaroneck MANAGEMENT STAFF Brent A. Wilkes, ARM, CAE, CIC President Kevin M. Hume, CIC Executive Vice President Edward Bonaccorso, CSP Vice President, Loss Control Betty DiMaria, Vice President, Information Technology Nick Gorgievski Vice President, Finance Paul M. Jahn, WCLA Vice President, Claims Karen Leffler-Braman, CISR Vice President, Membership & Marketing Alfred Campney, CIC Director, Underwriting Genie Mayo, RN, CCM, LNCC Director, Medical Services Mary Seely, SPHR Director, Human Resources Joanne Stiles Director, Communications NEWSLETTER STAFF Jackie Hennessy, CISR Assistant Editor 2 www.perma.org by Brent A. Wilkes, ARM, CAE, CIC, President of PERMA These days, the challenges of running a financial service are formidable and mounting. PERMA, like all other insurance and banking operations, depends upon investment returns to offset some of the costs of doing business and to keep the cost to the customer lower. The investment returns of the fourth quarter of 2008 and the first quarter of 2009 have been universally disappointing. While PERMA continues to maintain a very strong cash flow position, investment returns have not been subsidizing annual contributions to meet the claim payments and administration expenses. One of the reasons that PERMA has always strived to build up its surplus is to address difficult economic times like these. As we look forward, our challenge is to maintain financial stability and quality of service with more constrained financial resources. We cannot rely on a strong bond or stock market to help out. PERMA has already begun the planning to manage a self-insured workers compensation pool in a more austere environment. We are examining the ways in which we do things. We are exploring opportunities to harness new technologies in order to create more cost efficiencies. As all of our members are doing, we are looking for ways to tighten our belt without sacrificing the quality of service that is our hallmark. We remain committed to our core ideals. We will continue to provide the most comprehensive management of claims, to drive down the cost of each claim to the lowest reasonable point. We will continue to provide loss control services to prevent as many injuries as possible from happening. We will not waver from our belief that investments into aggressive claims management and loss control do reduce the cost of claims, do get injured employees back to work sooner, do improve morale, and do keep the costs of workers compensation coverage down over the long run. We will not allow a claim that should cost $10,000 to creep up to $50,000 because of a lack of superior management. We will address hazards in the workplace that can cause tens if not hundreds of thousands of dollars in losses if not properly identified and managed. We understand that the difference between adequate and superior management of workers compensation claims can mean tens of thousands of dollars to any member in any year. It is also a difference in the suffering of the affected employees. As I have said a number of times, workers compensation is not a commodity like road salt. It is a service that can vary dramatically from one provider to another. The best deal is not necessarily the lowest price. The best deal is the best combination of cost and service. While our pricing will remain competitive, we will not chase imprudent pricing or sacrifice dollars today for future financial stability. PERMA has protected its members for more than 25 years. We will be here 25 years hence when others have long gone. That is why we serve 489 public entities throughout the state. PESH/OSHA continued from page 1 space between the abrasive wheel and the work rest must be no more than 1/8 inch. However, this clearance is almost impossible to maintain because the grinding wheel wears down quickly. Just one use of the machine can grind down the actual size of the wheel and cause the space to expand beyond the allowable 1/8 inch. Inspectors who are looking for something to report can often find a minor violation upon inspecting an ordinary grinding tool.” “Fortunately, grinding tool accidents are very rare,” he says. Problems with personal protective equipment (PPE) assessments account for 13 percent of all PESH violations. This is a more complicated fix to accomplish. Public employers are required to assess each job and task performed in the workplace in order to determine and provide for the correct type of personal protective equipment for the specific task. “Most public employers are not experts on PPE and would find it difficult to designate the right PPE,” says Norm. “We recommend that our members visit PERMA.org and download a sample of the assessments for different jobs. Naturally, getting your loss control consultant involved will help ensure that your PPE assessments are in compliance.” In addition, there is specific PPE training available for members online through the PERMA Safety Institute at PERMA.org. As for Exit marking, most violations are cited because the signs’ light bulbs are out. It’s another easy-to-spot violation for inspectors and one which is just as easy for public managers to overlook. So be sure to keep the Exit lights on. PERMA members with questions or concerns about PESH and OSHA requirements should contact their PERMA loss control consultant to schedule a simulated inspection and pinpoint areas you may need to address to avoid being cited for a violation. For more information, visit www.PERMA.org. PESH? OSHA? WHAT’S THE DIFFERENCE? The Public Employee Safety and Health Bureau (PESH) was created in 1980 under the PESH Act to provide occupational safety and health protection to all public sector employees at the state and local level. PESH enforces all safety and health standards promulgated under the United States Occupational Safety and Health Act (OSHA). Public sector employers include state, county, town and village governments, public authorities, school districts, and paid and volunteer fire departments. PESH responds to fatalities and complaints, conducts programmed inspections of public employer work sites, and provides technical assistance during times of a statewide emergency. RECORD KEEPING REQUIREMENTS Under New York State's Right-To-Know Law, public employers are required to keep for the duration of employment not only records of employee right-toknow training, (description of the training, date, names of employees and names of trainers, etc.) but also of potential exposures to toxic substances in the workplace. To comply, employers are required to keep a record of any and all workplace chemicals found on the OSHA standard 29 CFR 1910 Subpart Z listing. Check mixtures such as paint; you may be surprised. Exposure records must be kept for 40 years. Records must be made available upon request to employees, their representatives, the New York State Department of Labor, and the attorney general. TOXIC SUBSTANCES If you have any questions or concerns about toxic substances in your workplace, contact your PERMA Loss Control Consultant. www.perma.org 3 Workers Comp News for Public Employers NEW YORK’S TOP 10 MOST FREQUENT PESH VIOLATIONS by Norman Wiley, PERMA Senior Loss Control Consultant Every year, the Public Employees Safety and Health Bureau cites employers for failing to comply with safety and health standards that protect employees and help reduce workers compensation costs. Although the list has varied slightly each year for the past 10 years, the lack of a Hazard Communication Program or failure to provide a written program were consistently first or second on the violations list. The top 10 most frequently cited PESH/OSHA violations for NYS fiscal year 2008: PESH Violation OSHA Standard Total Violations Issued Percent of Total 1. PPE - Assessment 1910.132.D 166 12.9% 2. HAZ COM – Written Program 1910.1200.E 166 12.9% 3. Exit Marking 1910.037.B 145 11.3% 4. Control of hazardous energy (LOTO) 1910.147.C 141 10.9% 5. Electrical - Wiring methods (missing covers) 1910.305.B 130 10.1% 6. Electrical - Portable Equipment 1910.334.A 126 9.8% 7. Abrasive Wheel Machinery - General 1910.215.A 109 8.5% 8. Abrasive Wheel Machinery - Guarding 1910.215.B 106 8.2% 9. Electrical - Disconnecting Means 1910.303.F 106 8.2% 10. Flammable Liquids - Portable Containers 1910.106.D 93 7.2% Total 1288 PERMA can help your organization avoid possible costly violations by providing you with a comprehensive self-inspection checklist, or by conducting an on-site simulated PESH/OSHA inspection at no cost. To order a checklist or arrange a simulated OSHA inspection, contact your PERMA Loss Control Consultant or call Anna Brouker at (888) 737-6269 ext 3039. SPRING 2009 REGIONAL MEETING SCHEDULE 4 March 4, 2009 Wednesday 8:30 am to 3 pm PERMA Safety Coordinator Training Program Cricket's Restaurant, Peru NY April 15, 2009 Wednesday 7:30 am to 3 pm Madison County DPW OSHA Training Rusty Rail, Canastota March 18, 2009 Wednesday 10 am to 1 pm Safety Motivation and Behavior Enhancement Program Cricket's Restaurant, Peru NY April 22, 2009 Wednesday 7:30 am to 3 pm Chenango County DPW DPW OSHA Training Fred’s Inn, Norwich April 8, 2009 Wednesday 8:30 am to 1 pm Madison County Municipalities Mobile Equipment Training Hotel Solsville, Madison April 23, 2009 Thursday 9:30 am to Noon Chenango County Towns OSHA Required Training Fred’s Inn, Norwich April 9, 2009 Thursday 7:30 am to 3 pm Madison County Municipalities MSHA Annual Training Rusty Rail, Canastota www.perma.org PERMA’s Annual Conference: A Must for Municipal Managers Proven Strategies for Workplace Health & Safety May 21-22, 2009, at The Sagamore in Bolton Landing, could be the most productive days this year for municipal managers of workers compensation. PERMA’s Annual Conference is packed with professional development seminars, workshops and networking opportunities designed to help public employers effectively manage their workers comp programs, save money, and keep workers safe on the job and in the workplace. What Members Say about PERMA’s Annual Conference We have a full slate of sessions planned, featuring a number of guest experts, including F. Dan Bowers, Esq., of Hamberger & Weiss, who will help to unravel the mysteries of controverted claims, and Susan Greenburg MS, PT, and Ray Bellow, MS, CDE, CIE, who will provide you with the latest strategies for helping get injured employees back to work and full productivity. “Materials from the Wellness Fair were much appreciated by the staff.” PERMA’s Wellness in the Workplace Fair will be back with plenty of health and fitness exhibits, and the farmers market will offer an array of locally made foods and delicacies. Just to lighten up your course work, don’t miss Patricia A. Bax, RN, MS, for some real-world advice on how to “Laugh with Life’s Ups and Downs.” As always, PERMA hosts one representative from each PERMA member to attend the Annual Meeting. PERMA is pleased to offer each member representative free accommodations at The Sagamore and three meals over the course of the two days. In addition, for a small fee, we also offer day guests a buffet lunch and access to the PERMA Wellness in the Workplace Fair and all workshops. “It’s a great learning experience with lots of topics to choose from to meet your needs.” “I plan on attending because it’s always informative.” “The Conference is always well done!” “Thought it was well planned, and the Wellness Fair is very popular!” “Just send the invitation; I’ll be there!” www.perma.org 5 Workers Comp News for Public Employers Published by PERMA, Public Employer Risk Management Association, Inc. CHAIN SAWS AND RATTLESNAKES Pete Archbold, PERMA Senior Loss Control Consultant It just seems to be human nature, when you are out in nature, zipping through logs and limbs with a chains aw, your mind can wander away from the safety aspects of the job. If you don’t pop back to reality quickly, you might cut the wrong limb. So when you pick up that chain saw, think of it as picking up a rattlesnake. WITH THAT IMAGE IN MIND, HERE ARE A FEW BITS OF SNAKE HANDLER ADVICE. 1) Wear safety equipment, chaps, hard hat, face shield/screen, eye protection, hearing protection, proper footwear, gloves, etc. Remember, that snake can bite through several layers of clothing. 2) Don’t cut overhead. Once that limb is cut, it’s coming down and the snake is coming with it. 3) Don’t walk around with a running saw; bad footing may cause you to lose balance and then someone gets bitten. 4) Make sure you have several paths of retreat when cutting a tree. Sometimes things don’t go quite as planned and you need to move smartly, and don’t want that snake to get you in the process. 6 www.perma.org 5) Clear brush and saplings from your work area. The messy ground cover can give that snake a chance to jump! 6) Make sure the chain tension is correct. A loose chain could mean a loose rattlesnake! 7) 8) Never drop-start the chain saw. Use an antikickback chain; it won’t totally eliminate the kickback hazard, but it will greatly reduce it. 9) Use only a chain saw with a chain break. 10) If you find yourself getting fatigued or if your mind is wandering, STOP! Rest and remember you’re handling a rattlesnake, just waiting for the opportunity to give you a good old bite! A FEW FINAL WORDS: A two-inch limb falling 10 or 15 feet can cause a nasty injury. And be aware of your surroundings; small branches, just head high, always seem invisible, especially just after you’ve removed your safety gear. Be aware of your work partners and what’s overhead. Your caution means more safety for them, too. How Does It Feel to Be Cared for by PERMA? Do you want to know what PERMA means to individual employees? Do you want your sick or injured employees to get back to work quickly and safely? Do you want to create better workplace morale? Don’t just take our word for it, see what actual claimants have to say about PERMA. “Thank you for all your help!! And I am happy to be back at work!” “I am exteremly pleased with PERMA’s services and my case manager’s commitment to my care.” “All the staff were excellent. They actually sounded like they can and wanted to help. Although a patient today, I am a physician by trade. I know how hard it is to convey compassion when your desk and calendar are overloaded. They did a great job.” “Everyone was wonderful — always helpful, friendly, wellinformed and sympathetic. Everyone and every service was timely and well-organized and there was no room for any improvement. A great insurance company with fantastic employees. Thank you!” “The whole staff of PERMA was just great during my injury. Thank you all.” “Being out on comp. was a very difficult thing for me. Your staff made it so much easier to take care of my injury compared to the last company my employer used. Thank you.” “Wonderful. Thank you for helping me through a difficult time!!!” “When my physician learned my injury was work-related, he indicated that we were in for a long response time for treatments, tests, etc. When I mentioned PERMA, he couldn’t be convinced it would be any different. PERMA proved him wrong. My treatment, tests, surgery and physical therapy all were authorized promptly, and therefore allowed me to work much sooner than anticipated. PERMA is wonderful to work with, even my “medical people” said I had a great case management team. Thank you!” “When calling, I didn’t have to give a claim number. My name was enough. The ladies were very nice and prompt.” “Your staff was excellent and really showed just how much they cared. They called several times to remind me of tests I needed and just to see how I was. Thank you.” “The staff assigned to me were extremely helpful and also courteous! Nice people!” “I have no complaints at all. I am very happy with how everyone worked together.” “Very caring people!” “Excellent! Excellent!” “I was treated very well, in an excellent fashion, and I want to thank everyone for answering my questions so quickly and thoroughly. The response time was excellent.” www.perma.org 7 Workers Comp News for Public Employers Published by PERMA, Public Employer Risk Management Association, Inc. PERMA HIGHLIGHTS Promotions PERMA Welcomes New Members Alan Sweenor – promoted to Senior Underwriter Bayshore Brightwaters Rescue Ambulance Christine Southworth – promoted to Administrative Claims Manager Ambulance Committee of Moriches, Inc. Bellmore-Merrick Emergency Medical Service, Inc. Brentwood Legion Ambulance Service, Inc. New Employees Brookhaven Ambulance Co., Inc. DBA: South Country Amb. Jeffrey Van Dyk – Technical Claims Manager City of Glen Cove Erin Harrington – Data Research/Marketing Representative Malone Housing Authority Lee Teal – Claims Coordinator Patricia McGeough – Mail Clerk Huntington Community First Aid Squad, Inc. Monroe Volunteer Ambulance Corp. Olympic Regional Development Authority Pine Island Volunteer Ambulance Corps, Inc. Shirley Community Ambulance Co. Stonybrook Volunteer Ambulance Corps Town of Riverhead P U B LI C E M PLOY E R RISK MANAGEMENT A S S O C I AT I O N , I N C . P.O. Box 12250 Albany, NY 12212-2250 Visit us at www.perma.org New York’s premier provider of workers compensation for public entities.
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