How to manage demand, costs and quality in Imaging Prof Erika Denton, National Clinical Director for Diagnostics The Health Roundtable Sydney February 28th 2014 • The NHS and imaging • • • • • • • Imaging data Evidence, guidelines & imaging Demand vs capacity Service improvement work Geographical variation 7 day & 24/7 working The money! The aim for all healthcare….. To deliver appropriate, good quality, cost effective care co-ordinated across primary and secondary care NHS Outcomes Framework Commissioning to support delivery of 5 domains: • Domain 1 To prevent people from dying prematurely • Domain 2 To enhance the quality of life for people with long term conditions • Domain 3 To help people recover from episodes of ill health or following injury • Domain 4 To ensure that people have a positive experience of care • Domain 5 To treat and care for people in a safe environment and protect them from avoidable harm The New Language! CCG Clinical Commissioning Group 211 CSU Commissioning Support Unit 23 Federation of G.P practices Expected seamless transfer of services/responsibilities from PCTs Train CCGs NCB/ National Health Service NHS CB Commissioning Board Act as host for CCGs and CSUs LMC Local Medical Committee CCG need to engage with existing LMCs LAT Local Area Team • • 27 Hold the budget for specialist services Responsible for direct commissioning of GP, dental, pharmacy and (some) optical services LETB Local Education & Training Board Workforce Deaneries HEE Health Education England Special Health Authority responsible for authorisation of LETBs GPPO GP Provider Organisation NHS or Private Providers Department of Health Monitor Clinical Senates Care Quality Commission NHSE Health Watch Clinical Commissioning Groups Local Authorities Providers Primary Care Commissioning It’s not new! 1991 G.P Fundholding (Thatcher) 2005 Practice Based Commissioning (Blair) but both voluntary Sounds simple for a CCG….? Trauma 100s of single provider contracts or individual patient placements <£100k Deprivation Dementia Cataracts Weight management A&E Cancer 10 - 30 smaller inpatient and community contracts c. £1million 1-3 large acute contracts, value >£50million General surgery Depression Maternity Neurology Disadvantaged groups Rehab Respiratory Comorbidities Long Term conditions Specialised Commissioning • Specialised services, a few specialist centres, popn >1m • For rare & v rare conditions previously commissioned at national & regional level • Directly commissioned by NHS England • The Specialised Services National Definitions Set (SSNDS) covers relevant conditions & treatments • SSNDS designed to form solid basis for commissioning specialised services by NHSE • Standardised structure for all CRGs Networks: Strategic Clinical Bring together 1°, 2°, 3°, social care, 3rd sector & patients as pathways complex and cross boundaries Hosted regionally as large scale change required • Cancer • Maternity & children’s services • Cardiovascular disease (including cardiac, stroke, diabetes and renal disease) • Mental health, dementia and neurological conditions Networks: Operational Delivery To work closely with strategic clinical networks, all providers, commissioners & patients • Neonatal ITU • Adult critical care • Burns • Trauma • Paediatric congenital heart Sx • Paediatric neuroscience • Adult congenital heart Sx The NHS Funding Gap… Projected Rate Of Population Growth By Age Last Birthday The vast majority of increase in population over the next 6 years is predicted to be in the 60+ age bracket. 16% 14% Under 60 (% increase from 2004) Over 60 (% increase from 2004) 12% 10% Projected Population Increase from 2004 % 8% 6% 4% 2% 0% 2004 2005 2006 2007 2008 2009 2010 2011 2012 Under 60 (% increase from 2004) 0.0% 0.5% 0.8% 0.8% 0.7% 0.9% 1.0% 1.3% 1.5% Over 60 (% increase from 2004) 0.0% 1.4% 2.8% 5.6% 7.9% 9.8% 11.5% 13.1% 14.6% Year (Source: Government’s actuarial department). Causes Of Death, over 60s Respiratory Diseases 80% of death of the over 60s attributed to 3 underlying causes GI Disease Neoplasms Mental/Behavioural CNS Disease Abnormal Findngs All Others Circulatory Diseases 10% of NHS spend, £8 billion 1 billion tests pa inc colonoscopy Endoscopy Eg Audiology, Resp, Cardiac Physiology Cyto & moloecular genetics Genetics Blood, Cellular, Infection Pathology eg x-Ray, CT, MRI, ultrasound Imaging The five pillars of diagnostics The five pillars of diagnostics Why do we have a Challenge? Because the equation… Demographics + Patient / Public Expectations + Quality Money Rising to the Challenge? Demographics + Patient / Public Expectations + Quality Money Solution = transformational change to the current way of delivering health care ‘Old’ vs ‘New’ change methodology Transactional change: Doing things better Transformational change: Doing better things ‘You can’t solve a problem by using the same thinking that created it’ Albert Einstein National Data • Equipment • • • • • DMO1 Intervention Rates DID NHS IQ work The Atlas of Variation 1 – Data refer to exams in hospital only. 1 – Data refer to exams in hospital only. 2 – Data refer to exams outside hospital only. 2 – Data refer to exams outside hospital only. 6+ week waits April 06 – July 13 6+ week waits April 06 – July 13 6+ week waits April 06 – July 13 6+ week waits April 06 – July 13 6+ week waits April 06 – July 13 6+ week waits April 06 – July 13 Waiting List & Activity: MRI Waiting List & Activity: CT Waiting List & Activity: US Waiting List & Activity: Ba enema Waiting List & Activity: Dexa Waiting List & Activity: all imaging The Diagnostic Imaging Dataset: DID • Monthly • Direct from RIS • Every imaging event: requester, demographics, code of test etc • Report turnaround & waiting times • Link to outcomes via HES & Cancer registries • Extending to include all diagnostics Aim: to establish “optimum” intervention rates Report Turnaround • Agreed with stakeholders • Not evidence based • Aspirational • Within 1 hour for critical patients • Within 12 hours for urgent patients • Within 24 hours for non-urgent patients DID: Chest x-ray usage by CCG Chart 1 – Rate per 1000 GP Registered Population GP Direct Access activity 45.00 40.00 35.00 30.00 25.00 20.00 15.00 10.00 5.00 0.00 0 50 Median Mean 100 150 NHS Airedale, Wharfdale And Craven CCG 200 Low er Quartile 250 Upper Quartile DID: Ultrasound usage by CCG GP Direct Access activity 25.00 20.00 15.00 10.00 5.00 0.00 0 50 Median Mean of CCGs 100 150 200 NHS Barking And Dagenham CCG Low er Quartile Upper Quartile 250 Life in Radiology? Just do more!! 1 – Data include equipment in hospital only. 1 – Data include equipment in hospital only. National Audit Office Report 2011 Managing high value capital equipment in the NHS in England • MR, CT, RT linacs • Poor VFM in purchase & maintenance • Variable utilisation • Poor cost & performance data NHS Service Improvement Interventional Radiology: the evidence for change the evidence for change • NCEPOD on Trauma, Renal, IR & Neuro IR, AAA • NICE: UAE, NAI etc • Northwick Park Maternity Services HCC report • Birmingham Children’s Services HCC report • National Imaging Board’s reports: ‘Interventional Radiology: Improving Quality and Outcome for Patients’ ‘Interventional Radiology: Guidance for Service Delivery’ DH involvement with Interventional Radiology • Interventional Radiology (IR): ‘Improving Quality and Outcomes for Patients’ (DH, National Imaging Board 2009) • Interventional Radiology: Guidance for Service Delivery (DH 2010) • Delivering the Service: Interventional Radiology for Major Trauma Networks (DH 2010) • Towards best practice in IR – (NHS Improvement 2012) College Guidelines: RCR (2009):Standards for providing a 24-hour radiology service Acute intervention including damage control surgery, . . . . . . . . . interventional radiology, haemorrhage control, and blood transfusion. Interventional suites should be co-located with operating rooms &/or resuscitation areas. Interventional radiology (IR) taking place within an MTC should be available 24 hours a day. Patients requiring acute intervention for haemorrhage control should be in a definitive management area (operating room or IR suite) within 60 mins of arrival. IR Programme 2011-12: Trauma & IR Aim: 24/7 Interventional Radiology services in all Major Trauma centres • National Survey • Visits to 24 Major Trauma Centres • Publication of Learning Document • 2 National Workshops to launch the document and share good practice IR work in 2013: access to IR IR work in 2013 Aim: Provide access to IR services for all, 24/7 Focus on core procedures- embolisation for haemorrhage (general and PPH), endovascular intervention, nephrostomy • Promoting Networks • East Midlands and South West (Interviews and visits) • Other possible networks (telephone interviews) • Workshops East Midlands and Southwest • 3rd IR Survey 2013 NHS Improvement Survey 2011, MTCs Red: No core service provision and no network pathways - includes adhoc rotas. Amber: Some core services available on a formal rota, limited formal network provision Green: Core service provision or partial service provision with a formal rota and formal network pathways to an agreed recipient trust. White : No data received 2011 Survey 2012 Survey 2011 Survey 2012 Survey Total IR RAG status (as at 16/05/2012) 100% 90% 20.6% 28.4% 80% 70% 28.2% 60% 26.9% 50% 40% 30% 51.1% 44.8% 20% 10% 0% Survey 1 Survey 2 Staffing (Actuals) 350 300 250 200 150 100 50 0 North East North West Yorkshire and Humberside WTE Radiologists East Midlands West Midlands IR Radiologists East of England London Radiographers South East Coast South Central IR Nurses South West Yo rk or th Ea st W es t or th C So ut h So ut h W es t en tra l Ea st Co as t Lo nd on Hu m be rs id e Ea st M id la nd s W es tM id la nd s Ea st of En gl an d an d So ut h sh ire N N # Interventions Nephrostomy - Interventions per Radiologist 35.00 30.00 25.00 20.00 15.00 10.00 5.00 0.00 Yo d W es t en tra l st do n d ds Co a C ut h ut h So So e t ds ng la n la n an Lo n fE M id id l Ea st st o ut h Ea W es t st M rs id W es Ea st be or th or th um N H Ea an So rk sh ir e N # Interventions Uterine Fibroid Emolization - Interventions per Radiologist 10.00 9.00 8.00 7.00 6.00 5.00 4.00 3.00 2.00 1.00 0.00 Two key issues remain 1. Lack of network approaches 2. Lack of IR Radiologists MILTON KEYNES HOSPITAL NHS FOUNDATION TRUST BEDFORD HOSPITAL NHS TRUST BUCKINGHAMSHIRE HEALTHCARE NHS TRUST LUTON AND DUNSTABLE HOSPITAL NHS FOUNDATION TRUST NUFFIELD ORTHOPAEDIC CENTRE NHS TRUST OXFORD RADCLIFFE HOSPITALS NHS TRUST ROYAL BERKSHIRE NHS FOUNDATION TRUST WEST HERTFORDSHIRE HOSPITALS NHS TRUST HEATHERWOOD AND WEXHAM PARK HOSPITALS NHS FOUNDATION TRUST IR Consultant IR Radiographers IR Nurses Nuffield 4 4 7 H Wood & W Pk 5 5 2 W Hearts 2 6 4 R Berks 4 4 9 Bucks health 2 8 3 Bedford 1 5 4 Luton 2 7 2 Oxford 6 7 10 M Keynes 2 2 2 Total 28 48 44 South West UNIVERSITY HOSPITALS COVENTRY AND WARWICKSHIRE NHS TRUST SOUTH WARWICKSHIRE WORCESTERSHIRE ACUTE HOSPITALS NHS TRUST GLOUCESTERSHIRE HOSPITALS NHS FOUNDATION TRUST ROYAL UNITED HOSPITAL BATH NHS TRUST GREAT WESTERN HOSPITALS NHS FOUNDATION TRUST WYE VALLEY NHS TRUST UNIVERSITY HOSPITALS BRISTOL NHS FOUNDATION TRUST NORTH BRISTOL NHS TRUST WESTON AREA HEALTH NHST IR Consultants/Consultant Radiologists IR Radiographers IR Nurses RUH Bath 3/16 5 4 UH Bristol 7/29 4 3 Gloucester 3/12 4 6 S Warwickshire 4/9 0 0 Great Western Hospitals 3/11 5 4 Worcester 3/14 8 3 Wye Valley 1/8 3 1 Coventry and Warwick 4/25 3 8 North Bristol 6/24 6 12 Weston Area Health 1/6 1 0 35/154 39 41 Total • Interventional Radiology • On site Yes No 84 48 64% 36% The NHS Atlas of Variation Looking at rate of healthcare interventions undertaken per population eg. For sleep studies 2010/11 60 fold variation between the highest PCT and lowest PCT still a 27-fold variation, when you don’t consider the top 5 and bottom 5 PCTs Similar pattern across diagnostic services Rate of magnetic resonance imaging (MRI) activity per weighted population by PCT, 4 fold variation 2010/11 Rate of dual-energy X-ray (DEXA) scan activity per weighted population by PCT, 13 fold variation 2010/11 Rate of PET/CT activity per population, by PCT, 25 fold variation 2010/11 National Evidence Based Guidelines iRefer – from The Royal College of Radiologists • seventh edition, evidence based and referenced adult and paediatric imaging referral guidelines • available via N3 free to all NHS organisations • to help referrers determine most appropriate imaging http://nww.irefer.nhs.uk/about/#Abt2 Open 24 hours? Open 24 hours? Norfolk & Norwich University Hospital NHS Foundation Trust Why should we change? • ↓ cost & make best use of resources • ↑ demand vs capacity • ↓ length of pathways • ↓ waiting • Patients want us to • Commissioning Other papers….. Cavallazzi R, Marik PE, Hirani A, Pachinburavan M, Vasu TS, Leiby BE. Association between time of admission to the ICU and mortality: a systematic review and metaanalysis. Chest. 2010;138(1):68–75. Marco J, Barba R, Plaza S, Losa JE, Canora J, Zapatero A. Analysis of the mortality of patients admitted to internal medicine wards over the weekend. Am J Med Qual. 2010;25(4):312–318. Kuijsten HA, Brinkman S, Meynaar IA, et al. Hospital mortality is associated with ICU admission time. Intensive Care Med. 2010 Jun 15 (E pub ahead of print) PubMed PMID: 20549184. Dorn SD, Shah ND, Berg BP, Naessens JM. Effect of weekend hospital admission on gastrointestinal hemorrhage outcomes. Dig Dis Sci. 2010; 55(6):1658–1666. James MT, Wald R, Bell CM, et al. Weekend hospital admission, acute kidney injury, and mortality. J Am Soc Nephrol. 2010;21(5):845–851. Schilling PL, Campbell DA Jr., Englesbe MJ, Davis MM. A comparison of in-hospital mortality risk conferred by high hospital occupancy, differences in nurse staffing levels, weekend admission, and seasonal influenza. Med Care. 2010;48(3):224–232. Horwich TB, Hernandez AF, Liang L, et al.Get With Guidelines Steering Committee and Hospitals. Weekend hospital admission and discharge for heart failure: association with quality of care and clinical outcomes. Am Heart J. 2009;158(3):451–458. Shaheen AA, Kaplan GG, Myers RP. Weekend versus weekday admission and mortality from gastrointestinal hemorrhage caused by peptic ulcer disease. Clin Gastroenterol Hepatol. 2009;7(3):303– 310. Aujesky D, Jimenez D, Mor MK, Geng M, Fine MJ, Ibrahim SA. Weekend versus weekday admission and mortality after acute pulmonary embolism. Circulation. 2009;119(7):962–968. Why the variation across the week? Patients at weekends • Fewer discharges to alternative place of rehab or death • People wait longer before seeking help, admission thresholds raised Staff at weekends • Fewer • Less experienced • More exhausted Available services • Diagnostics • Specialist interventions • Discharge support Whole system change essential Across whole service Primary and secondary care Social services Transport, pts & staff Childcare, staff & pts NHSE 24/7 Forum • Reported Autumn 2013 • Multidisciplinary, chair Sir Bruce Keogh Initial focus: • Prompt access to consultant review & MDT assessment • Availability of diagnostics to support decision-making • Ensuring timely treatment and interventions • Enabling safe and appropriate discharges Clinical Standards for 7day care Diagnostics, standard 5 Hospital inpatients must have scheduled 7-day access to diagnostic services such as x-ray, US, CT, MRI, echocardiography, endoscopy, bronchoscopy and pathology. Consultant-directed diagnostic tests and completed reporting will be available seven days a week: • Within 1 hour for critical patients • Within 12 hours for urgent patients • Within 24 hours for non-urgent patients 7-Day Radiology….. • Critical patients: for whom the test will alter mgt. at the time • Urgent patients: for whom the test will alter mgt. but not necessarily that day • Diagnostic results should be seen & acted on promptly by the MDT, led by a competent decision maker • Where a service is not available on-site (e.g. interventional radiology/endoscopy or MRI), clear patient pathways must be in place between providers • 7-day consultant presence in radiology is envisaged. Intervention / key services Standard 6: • Hospital inpatients must have timely 24 hour access, 7 days a week, to consultant-directed interventions that meet the relevant specialty guidelines, either on-site or through formally agreed networked arrangements with clear protocols, including: • Critical care • Interventional radiology • Interventional endoscopy • Emergency general surgery Service delivery model In Patient 24/7 A&E Stroke Strategy Primary Care Increased Access Extended Day +/- 7/7 Diagnostics Patient Choice Secondary Care delivery – Out Patient Tertiary Care Specialist Care NHS Funding for Imaging • • • • • • Tariffs for directly accessed and out patient imaging Bundled into in-patient tariffs Block contracts for some plain film and US Some best practice tariffs Choice and ‘Any Qualified Provider’ CCG vs specialised commissioning MR Tariff HRG code HRG name 2012-13 Cost of tariff reportin (including g the cost of 2012-13 reporting) (£) (£) Magnetic Resonance Imaging Scan RA01Z Magnetic Resonance Imaging Scan, one area, no contrast Magnetic Resonance Imaging Scan, one area, post contrast RA02Z only Magnetic Resonance Imaging Scan, one area, pre and post RA03Z contrast Magnetic Resonance Imaging Scan, two - three areas, no RA04Z contrast Magnetic Resonance Imaging Scan, two - three areas, with RA05Z contrast RA06Z Magnetic Resonance Imaging Scan, more than three areas Magnetic Resonance Imaging Scan, requiring extensive RA07Z patient repositioning and/or more than one contrast agent 153 182 207 22 193 213 271 279 29 CT Tariff HRG code HRG name Computerised Tomography Scan RA08ZComputerised Tomography Scan, one area, no contrast Computerised Tomography Scan, one area with post RA09Z contrast only Computerised Tomography Scan, one area, pre and post RA10Z contrast Computerised Tomography Scan, two areas without RA11Z contrast RA12ZComputerised Tomography Scan, two areas with contrast Computerised Tomography Scan, three areas without RA50Z contrast RA13ZComputerised Tomography Scan, three areas with contrast RA14ZComputerised Tomography Scan, more than three areas 2012-13 Cost of tariff reportin (including g the cost of 2012-13 reporting) (£) (£) 87 100 108 20 117 130 123 144 156 28 HRG code HRG name Dexa Scan RA15Z Dexa Scan Contrast Fluoroscopy Procedures RA16Z Contrast fluoroscopy Procedures less than 20 minutes RA17Z Contrast fluoroscopy Procedures 20 - 40 minutes RA18Z Contrast fluoroscopy Procedures more than 40 minutes Ultrasound Scan RA23Z Ultrasound Scan less than 20 minutes RA24Z Ultrasound Scan more than 20 minutes Nuclear Medicine RA35Z Nuclear Medicine - category 1 RA36Z Nuclear Medicine - category 2 RA37Z Nuclear Medicine - category 3 RA38Z Nuclear Medicine - category 4 RA39Z Nuclear Medicine - category 5 RA40Z Nuclear Medicine - category 6 RA42Z Nuclear Medicine - category 8 Simple Echocardiogram RA60Z Simple Echocardiogram 2012-13 Cost of tariff reportin (including g the cost of 2012-13 reporting) (£) (£) 69 11 90 117 166 47 63 150 162 203 358 315 288 671 57 19 26 55 BPTs & imaging • Stroke: timely brain imaging inc report • • • • • • EVAR UAE angioplasty and stenting (uplift for diabetics) thoracic EVAR TIPS vacuum assisted breast lump excision HRG code RC12A RC12B RC12C RC12D RC12E RC13A RC13B RC13C RC13D RC13E HRG name Best BPT practice name tariff (£) Infrarenal or aortio-uniilac endovascular stent-graft for nonruptured abdominal aortic aneurysm, one branched stent graft Infrarenal or aortio-uniilac endovascular stent-graft for nonruptured abdominal aortic aneurysm, one fenestrated stent graft Infrarenal or aortio-uniilac endovascular stent-graft for nonruptured abdominal aortic aneurysm, one stent graft Infrarenal or aortio-uniilac endovascular stent-graft for nonruptured abdominal aortic aneurysm, two stent grafts Infrarenal or aortio-uniilac endovascular stent-graft for nonAbdo ruptured abdominal aortic aneurysm, three or more stent minal grafts EVAR Other endovascular stent-graft for non-ruptured abdominal aortic aneurysm, one branched stent graft Other endovascular stent-graft for non-ruptured abdominal aortic aneurysm, one fenestrated stent graft Other endovascular stent-graft for non-ruptured abdominal aortic aneurysm, one stent graft Other endovascular stent-graft for non-ruptured abdominal aortic aneurysm, two stent grafts Other endovascular stent-graft for non-ruptured abdominal aortic aneurysm, three or more stent grafts BPT applies to: BPT Flag HRG or (see sub-HRG BPT level Flag sheet) 6,667 6,667 6,667 6,667 6,667 6,667 6,667 6,667 6,667 6,667 HRG n/a Best Practice Tariffs HRG code HRG name Interventional Radiology - Obs & Gynae - Uterine Fibroid Embolisation QZ01A Aortic or Abdominal Surgery with CC RC41Z QZ01B Aortic or Abdominal Surgery without CC QZ15B Therapeutic Endovascular Procedures with Intermediate CC QZ15C Therapeutic Endovascular Procedures without CC QZ15B Therapeutic Endovascular Procedures with Intermediate CC QZ15C Therapeutic Endovascular Procedures without CC GB01Z Endoscopic/Radiology category 4 JA09B Intermediate Breast Procedures without CC JA09C Intermediate Breast Procedures with Major CC BPT name UFE BPT applies to: BPT Flag Best HRG or (see practice sub-HRG BPT tariff (£) level Flag sheet) 2,483 HRG n/a sub-HRG BP23 sub-HRG BP24 sub-HRG BP25 5,674 sub-HRG 1,039 1,088 BP26 sub-HRG BP27 6,667 Thoracic EVAR 3,965 Angioplasty and stenting of SFA or iliac artery for PAD 1,769 Angioplasty or stenting for diabetic foot disease 1,999 TIPS Vacuum assisted percutaneous excision of JA09D Intermediate Breast Procedures with Intermediate CC benign breast 1,368 1,598 1,064 Cost reduction in imaging • • • • • • • PACS Speech recognition dictation Skill mix: so radiologists only do what only they can do! Efficiency, lean, 6-sigma etc 7 day/24/7 Teleradiology? Demand management? Tools to effect change • • • • • Accurate data: activity, capacity, reporting times Evidence from professional publications Guidelines: NICE, collegiate etc Official reports: NAO, NCEPOD, CQC, Francis etc Policy drivers, eg: Commissioning, Stroke Strategy, Cardiac networks, Cancer reforms, Paediatric services and ↑ birthrate etc etc • Communication within trusts: clinical & managerial → £! • Communication with commissioners → £! Hidden imaging services one cardiac patient . . . 10-day hospital stay . . . …….six departments . . . 105 healthcare professionals Scan ECG Echo/Contrast Catheter Anaesthesia Monitoring Ventilation “Be ambitious – you can’t take two steps over a gap” David Lloyd George
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