enant dvice and dvocacy ervice for Brisbane’s inner northern suburbs Telephone: 07 3358 3951 or Fax: 07 3254 0336 How to get here? New Farm Neighbourhood Centre 967 Brunswick Street, New Farm Qld 4005 Telephone: 07 3358 3951 Fax: 07 3254 0336 Email: [email protected] (TAAS cannot provide advice via email) ice Alternatively, you can catch the City Cat Ferry to New Farm Park. We are 150 metres down Brunswick Street from there. Contact TAAS erv If you are catching a bus, we are at bus stop 16, on route 195, 196 or 197, exit bus, then cross the road to the New Farm Neighbourhood Centre. B New Farm Neighbourhood Centre 967 Brunswick Street, New Farm Qld 4005 The Secretary New Farm Neighbourhood Centre 967 Brunswick Street New Farm Qld 4005 y cac dvoburbs Su and ern ce orth dvinner N nt e’s I ena risban Opening Hours: 9am to 1pm Monday to Friday If you have any comments to make about this service you can contact: for Ashgrove, Auchenflower, Bardon, Brisbane CBD, Bowen Hills, Fortitude Valley, Herston, Kelvin Grove, Milton, New Farm, Newmarket, Newstead, Paddington, Red Hill, Spring Hill, Toowong and The Gap TAAS is managed by the New Farm Neighbourhood Centre Inc. Tenancy advice is also available from: Tenants’ Union of Qld 07 3257 1108 between 9am and 4pm CITY CAT NEW FARM PARK BUS STOP 16 BRUNSWICK STREET NFNC LOWER BOWEN TERRACE OXLADE DRIVE If you are coming to see us remember to bring all your relevant paperwork - such as your tenancy agreement and any notices or letters that you have received or sent. ELYSTAN ROAD What to bring? SYDNEY STREET If you are travelling by car there is on-street parking near the Centre. Do you rent your home? Are you… 4A private tenant ? 4A public housing tenant ? 4A community housing tenant ? Need advice about your rights as a tenant? The Tenant Advice & Advocacy Service (Qld) provides: 4A caravan park tenant ? 4Tenancy law advice to tenants 4Assistance and advocacy in resolving tenancy 4A boarding house tenant ? 4Assistance in preparing for dispute resolution 4A hostel resident ? 4An aged care accommodation tenant ? disputes and Small Claims Tribunal hearings 4Community education on tenancy law and housing issues 4A boarder or lodger ? 4Referral information on other agencies 4Homeless ? 4Assistance with completing housing paperwork If so then we can give you free advice and/or housing information. such as emergency relief such as bond loan applications, public housing applications and private tenancy application forms 4TAAS (Q) does not provide accommodation but can give information on housing options and housing referral How to contact us? You can get help from this service by phoning or coming into the service during opening hours, (Monday to Friday, 9am to 1pm). You can phone, email or visit to make an appointment if you wish to see someone face to face. We cannot guarantee that you will get to see someone straight away. If you are contacting the Service by phone, we will do our best to respond to you promptly. A voicemail service is installed on our phone line and if the worker is on another call or with another client you can leave a message. Please do leave your name and number to help us return your call. FundingS The Tenant Advice and Advocacy Service (Queensland) is funded by both the Residential Tenancies Authority from interest earned on bonds lodged with the Authority, and by the Department of Housing with funding administered by the Queensland Department of Housing. There are 25 regional Tenant Advice & Advocacy Services across Queensland. If you are seeking help outside our area then look for your local TAAS in the Telstra white pages under “T” for tenancy advice.
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