How to Read Your Gas Invoice Invoice definitions A after a meter reading indicates actual read taken by the data collector or agents working on its behalf. XXXXXXXXXXX XXXXXXXXXXX XXXXXXXXXXX XXXXX XXXXXXXXXXX XXXXXXXXXXX XXXXXXXXXXX XXXXXXXXXXX XXXXXXXXXXX XXXXXXXXXXX XXXXX E after a meter reading indicates an estimated read. C after a meter reading indicates a read given by the customer. S after a meter reading indicates a read that has been agreed between two gas or electricity companies when the supply has transferred from one to the other. XXXXXXX XXXXXXXX 0.177p/kWh Kilowatt Hours (kWh) This is the unit of measure for energy consumed. Meter Point Reference (MPR) A unique number that identifies a specific gas supply. Correction Factor (CF) A fixed meter specific factor applied to take into account the effect of temperature and pressure on actual gas flow. It is a legal requirement to include this factor in the calculation of our invoices. Calorific Value (CV) This represents the amount of heat or energy in a given volume of gas. An average calorific value is calculated monthly by the transporter and allows for any periodic or regional variations in the quality of natural gas. It is a legal requirement that we include this factor in the calculation of our invoices. Climate Change Levy (CCL) This is a government energy tax on Industrial and Commercial consumption, subject to VAT. To calculate CCL multiply Total Consumption by 0.177p/kWh. This is a CCL accounting document. How to calculate your gas invoice • To calculate the gas used, subtract the previous read from the present for each meter. • Multiply the figure by the Correction Factor (CF). • To calculate the number of M3 used, multiply this figure by the Conversion Factor (shown below in the table and on the reverse of your invoice). • Multiply this figure by the Calorific Value (CV). • Divide this figure by 3.6 to convert to kWh. • Multiply the number of kWh by the unit price to calculate the cost per meter. • Add together the cost of each meter to calculate the total cost, excluding VAT. • VAT is added at 20.0% unless any exemptions apply. • Apply CCL at a rate of 0.169 per kWh unless any reductions apply. • The sum of these calculations amounts to the Total Gas Sales. Meter Unit Conversion Factor MCUF Thousands of Cubic Feet 28.317 HCUF Hundreds of Cubic Feet 2.8317 Tens of Cubic Feet 0.28317 One Cubic Foot 0.028317 HM3 Hundreds of Cubic Metres 100 TM3 Tens of Cubic Metres 10 NM3 Tenths of Cubic Metres 0.1 LAS03b TCUF OCUF Payment Options Direct Debit Payment At a Bank BACS Payments Please complete the Direct Debit Instruction in your Welcome Pack and return it to Total Gas & Power, or telephone Customer Services on 01737 275842 (gas). Further information is also available on our website, www.totalgp.com. Payment can be made with cash or cheque by using the Bank Giro Credit slip, free of charge at any branch of HSBC. Alternatively, you may use a branch of your own bank. This service will usually be free of charge. For customers wishing to pay by BACS, our account details are: By Post Cheques should be made payable to Total Gas & Power. Please send cheques with the detachable Bank Giro Credit slip for the attention of The Treasury Department at Total Gas & Power, with your Account Number written on the back of the cheque. Cash should not be sent through the post. Statements If you would like a statement of your account, please call the number specified on your bill. Enquiries If you have any queries regarding your invoice please call the department number specified on your bill. Further information is available on our website www.totalgp.com. Bank Name: Account Name: Account No: Sort Code: Branch: HSBC Bank plc Total Gas & Power Ltd 52400839 40-06-02 London Regent Street W1 Please ensure that the remittance advice clearly states the Invoice Number, the amount paid and the Account Number. This should be marked for the attention of The Treasury Department at Total Gas & Power.