UPDATE LICENCE RENEWAL INFORMATION - SEE PAGE 21 HOW TO PROTECT YOUR PREMISES - SEE PAGE 22 June/July 2012 Volume 12 Issue 4 *Dramatisation Drop in, we’re here. In 32 offices all around the country, our friendly staff are on hand to deal with your query or to get you a good deal. So if you have a business in the area, come on in to chat about tailoring your insurance to suit your individual needs. Or have us call around to you for a full review. After all we are just down the road. Call us at our customer service centre in Mullingar on 1890 617 617 or drop into your local FBD Branch. Prospect, Athenry Bypass Road, Bandon Richards Street, Castlebar O’Brien Road, Carlow Ashe Street, Cavan Gurtnafleur, Clonmel Curraheen Road, Cork Donore Road, Drogheda Lifford, Ennis Sean Mulvoy Road, Galway Cillin Hill, Kilkenny New Road, Killarney Lower Main Street, Letterkenny Dooradoyle, Limerick Spa Square, Mallow 45 Main Street, Midleton The Diamond Centre, Monaghan Lakepoint, Mullingar Poplar Square, Naas 40 Kenyon Street, Nenagh Bishop Street, Newcastle West Academy Street, Navan Grattan Street, Portlaoise Goff Street, Roscommon Townshend Street, Skibbereen Pearse Plaza, Sligo Slievenamon Road, Thurles Dan Spring Road, Tralee Harbour Street, Tullamore Drinagh, Wexford Abbey Street, Wicklow Ardkeen, Waterford FBD Insurance plc is regulated by the Central Bank of Ireland. JUNE/JULY 2012 CREDIT REGULARS EDITOR: PADRAIG CRIBBEN ASST. EDITOR: ELAINE COMERFORD CONTRIBUTORS: MARIE CONLON / JANINE JAMIESON / AMANDA BROCK / JIM DOUGLAS Message from the President 4 Publican Profile: 6 John Aylward, The Wander Inn Overseas Publican: Trevor Brennan, Toulouse 8 Celebrity Interview: Willie Duggan 10 Feature: Overview of Conference 2012 12 Technology: Saorview 19 Legislation: Licence Renewal Information 20 Garda Powers 21 Household Charge 21 Underage Drinking 21 Health & Safety: How to Protect your Premises 22 Employment: Contracts of Employment 24 Employing Family 24 VFI News Alert: 25 General News Alert: 27 Sports & Social: 29 PUBLISHER: QUANTUM FULFILMENT VFI UPDATE is printed in Ireland For Federation Enquiries: VFI House, Castleside Drive, Rathfarnham, Dublin 14. Tel: 01 492 3400 Fax: 01 492 3577 Email: [email protected] For Magazine Enquiries: Quantum Fulfilment, Greenogue Business Park, Rathcoole, Co Dublin. Tel: 01 401 8630 Email: [email protected]. PUBLISHER’S STATEMENT: No part of this publication may be copied, reproduced or transmitted in any form or by any means, without permission of the publishers. Every care has been taken to ensure accuracy in the compilation of this magazine. The publisher cannot, however, accept responsibility for errors or omissions, but where such are brought to our attention, future editions will be amended accordingly. Please note that the VFI has not endorsed any of the companies who have advertised in VFI Update. BY PADRAIG CRIBBEN This month has seen a slight changing of the Guard. Gerry Mellett has completed his two-year term as President and is replaced by Gerry Rafter. Gerry Mellett worked tirelessly for the last two years to further the aims of the Federation and the plight of the publican in very difficult circumstances. He fully understood and empathised with the problems publicans are facing right across the country and left no stone unturned in getting the message across to Government and other officials as to the plight of the industry and the issues that needed to be addressed to put wrongs right. It is to his credit that during that period the whole question of minimum pricing became centre stage in the national debate and that would not have happened without the input of the Federation. He leaves his term of office with the good wishes of the members and my personal thanks for the help, guidance, wise counsel and support he gave over the past two years. Gerry Rafter enters at as difficult a time as one could imagine. Gerry too, is a hands on publican and knows on a day-to-day basis all of the issues facing the trade. He brings an energy and a commitment to the job that will challenge all of us. This is always a good thing and new views are needed to ensure vibrancy and vitality. The National Executive Council also sees a lot of change. Over the past two years over two-thirds of the Council will have changed as a result of what is generally referred to as the ‘8year rule’. Again, this will help to bring a freshness. New ideas, new concepts and a questioning of the old are always important to keep an organisation like ours relevant, sharp, focused and fit for purpose. I have no doubt that the team that has been put in place to lead the Federation at National Executive Council for the next twelve months will ensure that the Federation delivers for its members in so far as it can in all the circumstances that will prevail. of the Events Guide booklet, a copy of which will wind its way to every member in the very near future if it has not already arrived. This is not meant to be a complete dissertation on events. Nor is it meant to be a solution to all of the ills of the trade. What it is meant to be is a thought provoking mechanism for people as to what they might do to increase footfall, to get people to consider coming back to the pub and to get people used again to the pub experience. What is key in any of these events is the linking with the local community through either charities, sports organisations or leisure organisations and ensuring that once people are in that the experience is such that they will want to come back. It is what Fergal Quinn, one of the best retailers in the country in the last forty years, called the ‘boomerang effect’. Euro 2012 should be an occasion for attracting people to the premises. There were a number of ideas in respect of this at the conference and these will be displayed on the website with immediate effect. I have no doubt that many publicans will use their own initiative to create events and opportunities around the tournament and indeed the subsequent Olympics to help drive footfall and profitability. All of these occasions need to be maximised as it is evident over the last number of weeks that the on-going trade in its own right will be insufficient to sustain many of the businesses. Let’s make hay while the sun shines and let’s hope that there will be some sun during the weeks ahead. June/July 2012 EDITORIAL DESIGN & LAYOUT: ICON GRAPHIC SERVICES All of the activities of the AGM are well covered throughout this issue. I would just like to pay particular reference to the launch VFI Update 3 REGULARS PRESIDENT’S MESSAGE PRESIDENT’S ADDRESS In my very first Presidential Address I would like to say a big “Hi” to all my fellow publicans, VFI members and great friends I have made in the many years I have been a member. It is indeed a great honour and privilege that you have elected me to be your President and one that I won’t take lightly. I am no “messiah” and perhaps, in our current economic circumstances, we need one, but I can assure you that for the next two years I will dedicate all my time and energies to fight all the relevant battles and causes for you, our VFI members, so that we can hold onto our livelihoods, our businesses and our staff. We are in very tough and challenging times right now. I don’t need to tell any of you that confidence is the key ingredient that is missing for us but more importantly for our customers. We are constantly being told that our savings ratio is a very strong one at 14% but that is currently not being spent in the retail sector. Our customers just don’t know what is coming around the corner and are slow to spend the disposable income they have, instead saving it for a rainy day. But that rainy day has arrived and we need our Government to put structures and policies in place that will help give all of us the confidence to spend again; this will undoubtedly help retain jobs, hopefully spark new jobs and this in return will help get our economy back onto the road of recovery. June/July 2012 On the topic of jobs and employment, I do feel that our industry, and in particular our pubs, play a very large part in our economy. We supply six jobs to every one in the off trade and I believe that Government or media doesn’t recognise or respect this significant role we play in collecting taxes for the state coffers, whether it be by way of VAT, PRSI, PAYE, etc. 4 In the next two years I commit to all our members that I will work as diligently as I possibly can to ensure that Ms. Róisín Shortall delivers on her promise regarding the minimum pricing of alcohol. I will also work on ensuring Mr. Shatter implements the segregation of alcohol in the off trade and the ban on price based advertising of alcohol. The Voluntary Code isn’t working and it’s time for VFI Update it to be regulated. This will be of massive importance to all publicans and we must see a closure of the gap between the off trade and our on trade. I would like all our members to come on board and join up to our Fáilte Ireland Accreditation Scheme. This has the power to help all publicans to raise their standards, or if that’s not required, to gain recognition for the standards that already exist. When we mention Fáilte Ireland we assume tourists; but surely all our customers are tourists, no matter where they come from, even our best locals. They all deserve the best quality and service that we can provide so please sign up. 2013 is the year of “The Gathering” and this is one initiative we must get involved in and drive. Every pub around Ireland has the potential to be the hub of The Gathering and be of enormous benefit in helping to bring tourists here and thereby reinvigorate our own businesses. Summer 2012 will be a huge festival of sport and we must use the Euro 2012, the Olympics and the GAA Championships to help treat our customers to a great time in our pubs. Let’s think “outside the box” and give our customers a reason to get off the sofa and come and enjoy the craic of the pub. I hope that all of you that I met in Kilkenny for the Conference in May had a wonderful time. I know I had and we are already getting very positive feedback. In these difficult times maybe we have to focus our minds on how to drive our business rather than just be in the driver’s seat and our Events Booklet, launched at Conference 2012, will certainly help with ideas. A big thank you to our CEO, Head Office staff and the Kilkenny Committee who made the Conference happen. For me, I am honoured to be your President but for now, let the work begin. Heineken Star Saturday Heineken Star Saturday, the biggest on trade sporting days of the year, saw crowds experiencing the stadium feel across the country thanks to the Heineken Tradezone. With over 1500 visability kits distributed in the run up to the big day, the Heineken Tradezone offered direct easy access to not only a premium POS visability suite but access to social media downloads and top tips for social media implementation. Keep up-to-date with the latest news, events and future visability offerings at www.heinekentradezone.ie MONAGHAN BROS. check out our website www.barfurniture.net Experienced Tradesmen - Nationwide Service Tel: 094-9365504 WE ALSO OFFER A FULL RE-UPHOLSTERING SERVICE FOR ALL YOUR FITTED SEATING, BENCHES, BAR STOOLS ETC. Complete manufacturers of fitted seating for your Bar, Hotel, Disco and Restaurant. Loose furniture designed & manufactured to your individual needs.. COME AND SEE OUR STOCK IN OUR LARGE SHOW ROOM June/July 2012 Knockakill, Mayo Abbey Claremorris, Co. Mayo VFI Update 5 REGULARS PUBLICAN PROFILE John Aylward, The Wander Inn, Waterford City H istory drips from the walls of the Wander Inn, situated in Johnstown, Waterford City. And in the search for primary evidence, look no further than current owner, the affable and immensely likeable John Aylward. Born in 1943, John has seen it all. But he admits that the current recession that has gripped the country is the worst that he can remember, more acute even than the dips experienced in the 1960s and 1980s. John admits: “There’s a huge challenge for us here – and that challenge started three years ago. We can see a fairly steep decline since then, no increase in the last three years and it’s been a steady decline.” But John is determined not to let the bleak economic outlook get him down. He’s survived before – and he will again. He smiles: “In business you have to be positive, you can’t be negative. “And in the search for answers, the Vintners have been a powerful help to me, with social media and energysaving seminars. They were definitely a help to me - it clarified the mind and got me thinking about the situation and possible solutions to the problems that we’re having. If we hadn’t attended those seminars, we could still be fishing in the dark for solutions to keep us viable.” John takes inspiration, too, from the clientele that frequent his establishment. And he explained: “My profile of customers would be anything from 40 to 103! We had two 100th birthday parties last year in the pub – a Mrs. Nolan and Mrs. Doyle. Mrs. Nolan has died since but Mrs. Doyle remains hail and hearty and comes down dancing once a month.” John Aylward Now to the history of the Aylwards, with our resident expert John. He reveals: “The Aylwards date back to 1173, when they came in with the Normans. There were 103 different places brewing beer in Waterford, some, needless to say, in little tiny hovels serving as bars in those days. My grandfather came into Waterford originally and started a couple of businesses. There was a grocery shop but during the harsh times, he went broke. My father paid the debt on the premises and took it over. When my father and mother got married, the grocery business was resurrected. They bought a licence and put it into that premises. That’s where my history starts.” The Wander Inn has been in existence since 1959 and John’s father made quite a name for himself in the local area as a wholesaler, selling bar products within a 30-mile radius. John smiles: “We bottled our Guinness stout and Smithwicks beer, bonded whiskey, all the major brands. In 1961, I was leaving school and my father took a distribution agency for Coca-Cola. When I left school, I went to Coca-Cola in London, came back here and started distributing at that time. My area stretched back as far as Dungarvan, most of the area where my father was selling beer. I joined up with Munster bottlers, and became area manager for a triangle covering down to Midleton, to Clonmel and back down to Waterford. June/July 2012 “I sold my interest in Coca-Cola, I think that was the early 1970s, and I’ve been in the bar business since then. There have been a couple of recessions. I remember a very bad time in the 60s when the banks weren’t lending money at all and a huge number of firms went broke. There was another recession in the 80s – challenging times then but nothing like the times 6 VFI Update PROFILE DETAILS Where: Johnstown, Waterford City Licensee: John Aylward Staff: 5 In Operation: Since 1959 today. It’s by far the worst in my memory. What worries me is the amount of personal credit that was available and it frightens me to think of the personal debt that’s out there now.” The consequences have been far-reaching but the local pub remains a refuge from the storm. And John has a very clear philosophy when it comes to running his business. “It’s a traditional pub with traditional values,” he explains. “I have mature people coming in here, I don’t just mean in years. I’m referring more to their attitude towards alcohol. I don’t encourage people coming in asking for shots being put up on the counter and then bang, bang, bang. That isn’t the ethos of the Wander Inn at all. I would prefer to see a person coming in and sitting over a pint with intelligent conversation. What I see in some of the modern premises wouldn’t appeal to me at all.” Five staff work in the Wander Inn, with the premises home to a snug that can seat 25 comfortably, a lounge with the capacity to seat 40 and a function room that can cater for 175 people. John Aylward is not just a publican, however. He’s also dedicated husband and father, proudly explaining: “My wife was a schoolteacher and never worked in the business. To be truthful, I’m most grateful to her. She literally had to rear the children on her own. I was involved in the business most of my married life. My eldest is a chef working in one of the local bistros, my second son is a medical doctor and the third child is the boffin in the family working in a pharmaceutical company in Cork, manufacturing medicines and that kind of stuff.” John describes his pub as “a profitable hobby” but it’s a hobby that he’s deadly serious about. “I really enjoy meeting the customers coming in but I would be known in Waterford for running a fairly strict pub. When I say strict, I don’t suffer fools. But everyone has a story to tell. I think the part the publican has to play is to be a good listener, keep his advice to himself and listen, not counsel. If you listen to a person with a problem, the person will work out that problem without help from anybody else.” But then John Aylward has his own story to tell, he can tell it as good as any. Why not stop at the Wander Inn, meet with John and the team for a friendly chat and become part of the Wanders “Family”…. June/July 2012 The function room could be in use five or six nights a week and is home to local theatre groups, soccer supporters club, active retirement groups and on Wednesday night The Bridge club, among others. “We have our own in-house session on a Sunday night the customers can sing and dance in the old fashioned way,” VFI Update 7 REGULARS OVERSEAS PUBLICAN Trevor Brennan Despite the lack of atmosphere the pubs did well because there were a lot of expats looking for a few sociables after work. I saw a market for an authentic Irish pub.” Toulouse “The leading aircraft manufacturer Airbus is also based in Toulouse and employs in excess of 30,000 people, many of which are Irish, English and Scottish, i.e. people who enjoy a drink! Also to our advantage was that Toulouse has the third highest population of students in France. There was definitely a gap in the market for these two groups” he explained. It was his successful rugby career that initially brought Trevor to France. Having risen through the ranks of Leinster rugby over his six years playing with the province, Trevor got a call from an agent with an offer that was too good to pass up. He said, “Stade Toulousain was interested. I was 28 years old and the best team in Europe had come knocking – it was an unmissable opportunity. France was seen as the best league in the northern hemisphere; Toulouse in particular had won the Heineken Cup and this was at a time when none of the Irish teams had reached these heights. Trevor Brennan H ailing from Leixlip, Co. Kildare, retired rugby star Trevor Brennan has had a long and varied rugby career playing for Barnhall, Bective Rangers, St Marys College RFC, Leinster Rugby, Stade Toulousain and Ireland, being capped 13 times. June/July 2012 However it is the institution that has become De Danú, Trevor’s pub in Toulouse, France, that was the talking point when we spoke to him recently. A symbol of Trevor’s glory days playing rugby, the pub has become a much-loved haven for rugby supporters, Irish and French alike. Before touching on his illustrious career, Trevor gives an account of his experience of the pub trade growing up in Kildare, “I worked in pubs after school and weekends from the age of 14 right up to 21 when I signed my first professional rugby contract. I worked for the Hannigan family, in a host of pubs and hotels that they owned including the Springfield Hotel, Riverforest Hotel and the Ryevale Tavern. Despite always having a dream to own my own business, little did I know that these early years working behind a bar would provide a good grounding for what was to come.” 8 VFI Update “Purely from a rugby point of view I relished the prospect of playing with some of the best players in Europe but also in terms of financial reward, I was being offered a two year contract for €180,000 which basically tripled my salary at the time. It was a no-brainer.” “I was still playing rugby with Toulouse when I started to seriously consider buying a bar in France. I specifically remember when the seed was planted; it was the night of the final of the French championships in 2005. Despite winning the Heineken Cup that year, we had lost the French championships in Paris - I was drowning my sorrows with my friend and teammate Patrick Soula – owner of De Danú at the time. “Despite suffering a huge blow that night, the craic and atmosphere in the pub cheered us all and it turned out to be a great night. I recognised the potential in De Danú after that and decided to take Patrick up on his offer and buy the pub from him.” So when did Trevor’s career as a publican begin? Still playing professional rugby, Trevor knew he was taking a risk but recognised a number of advantages to buying; De Danú was already a well-known rugby pub with fans flocking there for every game; the bar licence was still valid; and there were still a large number of Irish, English and Scots living and working nearby in need of a watering hole! “When I arrived in France I didn’t speak the language and was a long way from home, so naturally I socialised in Irish bars. The pubs at the time - The Killarney, Mulligans were the typically plastic ‘Irish pubs abroad’; lifeless and without character. “Once I made the decision, I enlisted the help of the ‘Irish Pub Company’ and got an architect to start drawing up plans. It was a quick turnaround but I was determined to do it right. We sourced authentic barrels, wooden floors, traditional Irish bric a brac Playing some of the best rugby of his career, Trevor exceeded expectations and his contract was extended to five years after just six months playing with the club. service. The French expect a top level of service and that includes everything from making good eye contact, remembering names, remembering rounds, and giving out the odd free pint to locals. It all counts towards providing a great service and ensuring the regulars stay regular!” Trevor also relies on good staff to keep customers happy. He employs approximately 20 staff, with five part-time and also five chefs. definite advantage throughout hot French summers. Everyone mingles easily and there is always a good atmosphere.” Trevor’s risk paid off. His status as an international rugby player firmly established De Danú as the pub to go to for every game, but more than that, Trevor accommodated all different types of sport, positioning it as one of the best sports bars in Toulouse. With nine different TVs, Trevor keeps everyone happy with rugby, soccer, GAA and any other sport of interest to his customers. In terms of the French culture, Trevor explains that the French tend to drink differently to the Irish. Not alone a sporting bar, Trevor has developed an extensive menu of good food with both local and traditional Irish fare. “Food is a big part of our offering and we would serve between 150 and 200 meals on average each day. It’s not only lunches and dinners either – breakfast is a huge selling point for us. We offer a traditional full Irish breakfast with real bacon, sausages and pudding imported from Ireland. The French love it, as do expats, who flock in at weekends for a taste of home. We also keep our prices competitive; patrons can get a full Irish breakfast with all the trimmings for €12 plus tea or coffee.” When asked about other tricks of the trade, Trevor says he tries to keep the atmosphere relaxed. “There is a healthy mix of students, businessmen, sports fans and tourists. We have a large, 150 square metre terrace which is a draw for smokers and it is also a “The French tend to start an evening slow with glasses of beer, but often will finish up the evening with a bottle of some type of spirit, whether it be a bottle of whisky or rum. The mark-up on spirits in France is fantastic, so business definitely benefits from this type of socialising. “There never seems to be any trouble around here either. Kids don’t tend to abuse alcohol like they do at home and there is a much healthier attitude to drinking.” This could explain the more lenient opening hours that the French enjoy. Trevor explains than pubs over there are open until 1.30am six days a week and 3am on a Saturday. “Having longer opening hours is definitely a help for business and we are lucky that we enjoy a crowd up to closing time seven days a week.” Trevor prides himself on giving customers a great night out and always looking after regulars. He said, “Owning a bar in France truly gives you a good grounding in customer “I expect my staff to treat customers well. The bar game is tough though – 99% of customers will be there for the right reasons, for a quiet few drinks and to have the banter, but there is always the odd one or two you will have to show the door to. Most of my managers have been with me for nearly eight years now so I trust them to read a situation and handle it well.” Other important factors for Trevor are cleanliness and reasonable prices. He said, “Clean toilets and a clean bar are a must. When customers are spending evenings in a pub, they expect a certain level of comfort and cleanliness. It’s obviously hugely important for a pub that serves food to keep the highest levels of hygiene. “Pricing is also important. We are the busiest and the cheapest bar in Toulouse and that’s not a coincidence. We will make sure that if the pub down the road is charging €6.80 for a pint, we are charging €5.80. It’s the only way to keep customers at a time when money is tight,” he explained. That said however, Trevor hasn’t been majorly affected by the recession. “The French tend to live for the moment. Most people here rent all their lives and weren’t as badly affected by the property crash. While there are some signs of the global downturn, the French don’t have mountains of debt hanging over them and there hasn’t been a knock-on affect on the pub trade thankfully.” Nestled in Toulouse’s Rue du Pont Guilhemery, De Danú goes from strength to strength. France has become home for Trevor, wife Paula Kennedy and their three boys, Daniel (13), Joshua (10) and Bobby (5), with all of them able to speak the lingo at varying levels. There is no sign of this rugby star returning to Ireland any time soon but that said, he does admit to missing live music and ceilis in bars and having banter with friends and family. But no doubt with celebrations still in full swing in De Danu after Leinster’s recent Heineken Cup win he will get plenty of banter from locals off the back of it for weeks to come. VFI Update June/July 2012 for the walls and set to work creating an Irish haven in the centre of Toulouse. Three months later we were open for business.” 9 REGULARS CELEBRITY INTERVIEW 10 Questions with… Willie Duggan Willie Duggan may well be known to publicans as the provider of lighting systems but to many others he was one of the stand-out number 8s in European if not world rugby. During a distinguished career he won 41 caps for Ireland and toured New Zealand in 1977 with the British and Irish Lions. He retired from the international rugby scene in 1984 as captain. 1. What is your favourite pub in Ireland outside Dublin? The Rock Bar 2. In your opinion what factors make a great pub? Good fire and great craic 3. Best occasion in a pub you have ever had? Cock of the Rock! 4. The best thing about Irish pubs is ....? Good fire and great craic June/July 2012 5. What is the best Irish pub song? Can’t sing…… 10 6. Where is the best pub grub in Ireland? Langtons, Kilkenny 7. What makes a good barman? One that doesn’t pass on any information. VFI Update 8. What woman (from any era or time, dead or alive) would you like to spend a few sociable hours in a pub with? Angela Merkeal….what a laugh?! 9. What man would you like to spend a few sociable hours in the pub with? Richard Harris 10. Best Irish bar outside Ireland you have ever been to? Can’t remember!!!! FEATURE CONFERENCE 2012 MOTIONS AND RULE CHANGES DISCUSSED AT AGM 2012 Special Resolution No. 1 A person who is a member of the VFI for a consecutive period of six months is entitled to attend and vote at all VFI meetings (subject to Articles 24 and 25) and to hold office in the VFI and to be elected and appointed to any VFI Committee or to be elected and become a member of the National Executive Council of the VFI or the Management Committee of the VFI and shall be entitled to all VFI membership benefits including cover under any insurance, personal accident policy or any other scheme or policy operated by the VFI from time to time for and on behalf of its members provided and subject to and conditional upon payment of the subscription and membership amount being paid promptly on time to the VFI in respect of the licensed business premises to which a publicans On Licence is attached in respect of such member and in the event of the non payment of the subscription and the membership amount to the VFI then membership will automatically cease and the members name removed from the register of members. A person in the first six months of their membership is entitled to all above benefits other than those of voting and capability to be elected to any VFI Committee. Withdrawn - Cork Motion No. 1 To re-name and re-brand the Federation to reflect the current market situation for our members and customers as visitors to Ireland have no idea who the VFI are or who they represent. Motion Lost - Clare Motion No. 2 That the NEC initiate a complete overhaul of VFI Headquarters, administration and organisational structure, to be carried out with a view to streamlining the organisation, to make it fit for purpose and eliminate unnecessary duplication of meetings and of Committees. Motion Lost - Cork Motion No. 3 That the VFI enter negotiations with the Minister for Justice & Defence seeking legislation compelling anyone wishing to obtain a new licence for a leased premises to enter a bond similar to builders etc. to defray tax/VAT/suppliers in the event of unexpected closure of the premises. Motion Referred Back to NEC - Cork Motion No. 4 That the VFI as a policy seek a reduction in the cost of Special Exemptions (late licenses) from €410.00 per exemption to a reasonable amount such as the amount payable prior to the increase. Motion Carried - Cork and Kerry Motion No. 5 That the VFI lobby to have Good Friday as an optional opening day for publicans. Motion Carried - Cork and Kerry Motion No. 6 That the VFI lobby to have the watershed regarding the 9/10pm closing time for underage in the pub removed. Motion Carried - Kerry Motion No. 7 That the VFI lobby to have the requirement for segregated smoking areas simplified. Motion Carried - Kerry. Heineken Prize Draw €500 each Noreen Corkery, Corkery’s Bar, Mill Street, Co Cork John Halpin, Halpin’s Bar, Croom, Co Limerick Colman Deady, Deady’s, Mallow, Co Cork Padraic McGann, McGann’s, Monivea, Co Galway Ita Connolly, Connolly’s, Collooney, Co Sligo - €1,000 Kevin Heffernan, Vincy’s, Ballina, Co Mayo - €500 John Halpin, Croom, pictured with Patrick Conway, On Trade Director with Heineken, delighted with his €500 win. VFI Update June/July 2012 Winners Diageo Holiday Vouchers 11 FEATURE CONFERENCE 2012 Conference 2012 Clare Delegates vote at AGM June/July 2012 T he 2012 AGM was held in Hotel Kilkenny in Kilkenny City. This is one of the hotels in the Liam Griffin stable and it is ideally located just on the outskirts of Kilkenny City. It has magnificent conference and allied facilities giving the right atmosphere for a very good conference. Over 240 delegates attended the AGM and 400 attended the Conference in total over the three days. The Organising Committee in Kilkenny did a magnificent job. Every detail was covered, every eventuality scrutinised and legislated for and one could not be more fulsome in the praise of the work of the Local Committee. Responsibility for individual events was delegated to individual members of the Committee and they were then expected to come up trumps. Suffice to say that in all cases they seemed to have a full hand of trumps. The theme of the Conference was about finding out “Where is the light?”. This led to a broad discussion about the current state of the trade, the impediments to survival, the impediments to growth and some views on how that future might be made a little brighter with a little bit more light. There was a lot of discussion about the need for consumer confidence to be reinvigorated and for a clear plan from Government in respect of what is coming down the track over the next number of years. That might encourage those who have money and are afraid to spend to loosen the purse strings. This would help not only the pub trade but the total retail sector. Allied to that there is a need to look at the current mortgage situation and see where relief can be given, make decisions and implement those decisions. The workshop in the afternoon was very well attended and centred on the possibilities in terms of organising events 12 VFI Update within the pub. Allied to this a booklet, “Guide to Events”, was launched. This booklet, a copy of which will be circulated to every member, gives basic ideas on things that publicans might do to help revive their business and to integrate further with the local community. It is at times like these that innovation is required and there are some ideas in this that may be of benefit to individual publicans and some that you may decide are for others. A full overview of the activities for the year and the implications of some of those was outlined by the Company Secretary, Michael Fitzgerald. Michael concentrated on areas such as Minimum Pricing, Physical Segregation in the OffTrade, the ongoing activities of supermarkets and SKY and areas around Budget and Excise. The outgoing Treasurer, Liam Fitzpatrick, gave a full outline of the accounts for the year, a copy of which you will have received with notice of motions for the meeting. Liam also gave an outline of the finances of the Benevolent Fund and the income and outgoings to the Fund over the last number of years. The outgoing President, Gerry Mellett, gave a stirring final delivery in respect of the state of the trade and the state of the nation. He emphatically and firmly laid the blame for the current mess that the country finds itself in at the door of the last Government. He was very clear and unambiguous that FEATURE CONFERENCE 2012 what happened in the country over the last number of years constitutes a crime against the citizens. He was equally scathing of those that accepted big pensions and hand outs and refused to face the electorate to answer for the mismanagement of their activities over a number of years. He said it is very annoying and soul destroying for people who have worked long and hard in their businesses, supplying Government with VAT and PAYE and providing jobs in the area, to see their business go down the drain as a result of the inactivity and poor decision making of that Government. He sent a note of warning to the current Government not to let the same mess happen again and to take some action to address the debt levels that both the country and its individual citizens are facing. He expressed concern that with the current rate of licence renewal that many pubs will not be trading in 12 or 18 months time. The incoming President, Gerry Rafter, urged as many publicans as possible to get really involved in the Federation, to bring forward new ideas and concerns and to collectively work to improve the lot of the publican. Gerry committed to spending some time in each of the counties over the next two years and to meet publicans in their own environment, in their own area, to hear their concerns and the issues that are really affecting them on the ground. While understanding that there are a massive number of issues to be worked on, Gerry committed to prioritising the whole area of minimum pricing, physical segregation and a ban on price based advertising to be achieved over the next number of years. He also said that there would be big opportunities in 2013, right across the country, to take advantage of “The Gathering”, a Government led initiative in respect of increased tourism. Gerry also urged publicans to involve themselves in the IT world and to become computer literate as lack of proficiency in this area is going to impinge upon business development in the coming years. working and business life of publicans. He pointed out the need for change and the fact that the world has changed and all businesses, including publicans, need to change with it. Not being computer literate in today’s world is like not being able to read and write 30 years ago. He said we need to think outside the box. We need to visualise what is coming down the tracks. We need to visualise the type of pub that you, as a publican, would like to visit and then see how your own establishment matches up to that. He emphasised the importance of the basics and referred to principals employed by Jumeirah, one of the biggest hotel conglomerates in the world, like “smile before the customer can smile at you” and “the word “no” is no longer an option”. He related the importance of being there, being on the premises and being an example. Liam spelt out the importance of the business community needing to be united and suggested that all of the representative associations should look to see how they can combine their skills and numbers to become a more powerful lobby. He said that the biggest business lobby of the lot, IBEC, is really a focal point for semi-states, banks and very large companies and doesn’t really represent the small people. He referred to the rates situation and went on public record saying that his own rates bill is €500,000 per annum and that there does not appear to be a willingness at administrative level to tackle the high cost of local administration. Liam’s contribution was to the core, relevant, energetically delivered and well received. KEYNOTE SPEAKER – LIAM GRIFFIN The keynote speaker for our AGM was Liam Griffin. Liam has a high media profile through his involvement in the GAA for many years but Liam started out his working life as a publican and has developed a network of three very fine hotels in Wexford and Kilkenny. He had a very enlightening message for delegates and his message covered many aspects of the VFI CEO, Padraig Cribben, President Gerry Rafter, Minister Phil Hogan and Senator Imelda Henry. Guest speaker Liam Griffin addresses the AGM. Phil Hogan, who is a representative for the Kilkenny Constituency and Government Minister for the Environment, spoke at the Gala Dinner on Tuesday night. He pledged fundamental reform of the Local Authority system that should lead to reduced rates for the business community. He said that he would unveil in June a new system of Local Authority and that this system should bring a high level of savings and that business community must ensure that a high level of those savings are passed on to reduce rates. The Conference was deemed on many fronts to be successful and was business like, while at the same time having a good social element. As always with these events the opportunities for networking is as important as the business itself and it was evident and obvious that quite a high level of networking was engaged in and achieved. June/July 2012 PHIL HOGAN, MINISTER FOR THE ENVIRONMENT VFI Update 13 FEATURE CONFERENCE 2012 National Executive Council NATIONAL EXECUTIVE COUNCIL 2012/2013 PRESIDENT GERRY RAFTER June/July 2012 EX OFFICIO GERRY MELLETT* 14 LONGFORD Ronnie Nally Kevin McKiernan LOUTH Andrew Smyth Paul O’Neill MAYO Kevin Heffernan Chris Lavelle Tom Cafferkey Seamus Flood John Smyth CARLOW John Jackman Carmel Reddy CAVAN Jimmy Murray * Tony Walker MEATH CLARE Des Hassett Finbar Frawley MONAGHAN Liam Smyth Sean McDonald CORK Noreen Corkery Michael O’Mahony Rea Kennedy Con Dennehy* Barry O’Brien Michael Farrell OFFALY Shirley McIntyre Emmet Lynch ROSCOMMON Eddie Creighton Larry Brennan DONEGAL Martin Gibbons Ronan McGuigan SLIGO Adrian Tansey* Mary Callaghan GALWAY Terry Tyson* National Treasurer Pat Gilmore Tim Broderick TIPPERARY Donal Younge Aisling Kiely Noreen O’Sullivan* KERRY Mick McCarthy Ger Counihan Christy Walsh WATERFORD Michael Fitzgerald* Company Secretary Michael Power KILDARE Kevin Lawlor Melanie Treacy WESTMEATH Declan Rooney Tom Silke KILKENNY Liam Murphy Pat Crotty WEXFORD Tom Dunbar* Michael Gleeson John Hosey LAOIS Mary Foy PJ Kavanagh WICKLOW Paul Moynihan Pat Hoey LEITRIM Jim Glancy LIMERICK Jerry O’Dea* David Hickey VFI Update Martin O’Dea *denotes also on Management Committee FEATURE Conference 2012 SUB COMMITTEES 2012/2013 TRADE RELATIONS Con Dennehy Pat Crotty LEGISLATION Michael Fitzgerald (Chair) Kevin Lawlor Michael Gleeson Tom Dunbar Michael Farrell ■ Britvic Licensed Wholesale ■ Coca Cola Bottlers Ireland Adrian Tansey Mike Power ■ Diageo Ireland ■ FBD Insurance (Main Sponsor) ■ Heineken Ireland ■ IMRO TRAINING & TOURISM Jimmy Murray (Chair) PJ Kavanagh Gerry Gallagher ■ Ballygowan ■ Bulmers Ltd FINANCE Terry Tyson (Chair) Paul Moynihan Larry Brennan The President and Management Committee wish to record their sincere thanks to all of those individuals and companies who contributed, by way of sponsorship, to make Conference 2012 the great success that it was. In particular, we would like to record our appreciation of: Jerry O’Dea Tom Cafferkey ■ Irish Distillers Group ■ Molson Coors ■ Richmond Marketing June/July 2012 Gerry Rafter (Chair) Noreen O’Sullivan Ger Counihan Sponsorship Appreciation VFI Update 15 16 VFI Update June/July 2012 25ft x 3 ft banner .................€190.00 plus vat 20ft x 3 ft banner ................ €160.00 plus vat 15ft x 3 ft banner..................€130.00 plus vat 10ft x 3 ft banner....................€95.00 plus vat 01 To Order Just Call 4018630 or 4018632 or E Quantum Fulfilment, Unit 43 Block 613, Greenogue Business Park, Rathcoole, Co. Dublin. VFI Update 17 FEATURE CONFERENCE 2012 at a glance!!! Right: Maeve and Eric Montgomery (Scottish Licensed Trade Association). Wicklow Ladies: Pictured from back left are Wicklow Ladies Marion Moore, Ann Dowling, Anna Clarke Moynihan, Maree Horan, Corina Fitzpatrick; Front Row: Mary King, Claire Phelan and Natacia Angius. Tipperary delegates Jim & Noreen O'Sullivan pictured with Aisling & Jerome Kiely at the Gala Dinner. Declan Rooney and John Moriarty, delegates from Westmeath. Limerick Delegates Sheila Mc Hugh and Mary Cronin. Elaine Bookle (Kilkenny) pictured with Patsy Tyson (Galway). Sligo Delegates: L-R: Dympna Harrison (Sligo), Maura Clarke (Roscommon), Adrian Tansey (Sligo), Senator Imelda Henry, Minister Phil Hogan, Patricia McCann, Peter Henry and Ita Connolly, all Sligo at the Gala Dinner. June/July 2012 Katherine Cahill, Nuala Fitzgibbon and Noreen Corkery, from Cork at the Gala Dinner. Pat Carroll (Kilkenny County Chairman), Gerry Rafter (VFI President) and Kilkenny Mayor, David Fitzgerald. 18 VFI Update VFI Head Office Staff pictured on the Wednesday night at Conference: Liam Nolan, Marian Judge, Padraig Cribben, Amanda Brock, VFI President Gerry Rafter, Elaine Comerford, Marie Conlon, Janine Jamieson. FEATURE TECHNOLOGY HOW MUCH DO THEY COST? Set-top-boxes vary in price and in some of their functions. They tend to average at around €80. IRELAND’S FREE DIGITAL TELEVISION SERVICE WHAT IS SAORVIEW? SAORVIEW is the new digital television service. It will replace the analogue television service which will be switched off on October 24 2012 and for some people that means they need to take action. WILL I BE AFFECTED? If you currently receive your television service via an aerial only, SAORVIEW is the replacement television service for you. If you are a pay tv subscriber (such as SKY, UPC) your services will be unaffected. CAN EVERYONE GET SAORVIEW? SAORVIEW is available to 98% of the population. To check that SAORVIEW is available where you live, or to get more information about your local transmitter, you can check the website coverage checker at www.saorview.ie or you can call the designated information line Lo Call 1850 222 012. WHAT DO I GET WITH SAORVIEW? The new digital service, SAORVIEW, has all of your favourite Irish channels (RTÉ One, RTÉ Two, TV3 and TG4) plus four new television channels (RTÉ News Now, RTÉ Jnr, 3e and RTÉ One + 1). The service also has all of the RTÉ radio stations available, along with a digital version of RTÉ Aertel and an electronic programme guide (EPG) which provides you with listings and basic information about the TV schedule. All of this is available free to air – no ongoing subscription or monthly bill. WILL I STILL NEED MY AERIAL? HOW DO I INSTALL A SAORVIEW APPROVED SETTOP-BOX TO MY TELEVISION? The aerial feed cable is connected to the back of the set top box and a separate connector (such as a HDMI cable or a scart lead) is then used to connect the set-top-box to the television. There will be instructions with each box to advise how to tune in the new channels. SWITCH TO SAORVIEW IN JUST 4 SIMPLE STEPS! Step 1. Check Coverage. 97% of Irish people can get SAORVIEW in their area now. Check if SAORVIEW is available in your area using our simple online coverage checker available at www.saorview.ie Step 2. Your Aerial. Ideally you need a rooftop UHF aerial to get SAORVIEW. If you can get the four Irish channels with your aerial, it is likely fine to get SAORVIEW. Step 3. Choose Equipment. Decide on the equipment you need. Do you want to keep your TV or get a new one? If you want to keep your old TV, you need a SAORVIEW Approved set-top-box. If you want a new TV, make sure it’s SAORVIEW Approved. Step 4. Set-up. Connect your new SAORVIEW Approved equipment to your aerial and tune it in. If you need additional help there are some short helpful clips on the Set-Up Guides/videos section of the SAORVIEW website. WHERE CAN I FIND OUT MORE INFORMATION? More information is available at www.saorview.ie, on Aertel Page 650 or you can call the designated information line Lo Call 1850 222 012. Yes, you will absolutely still need your aerial to receive the new digital signal. To receive the best signal you ideally need a rooftop UHF aerial. If you can receive RTÉ One, RTÉ Two, TV3 and TG4 the aerial you have should be able to receive the new signal. (A very small number of households may still have the old VHF aerials which currently can only receive RTÉ One, RTÉ Two – those households will need to liaise with a competent local installer to replace the aerial). There is no such thing as a digital aerial. Be wary of anyone who comes to your door without prior arrangement, saying they need access to your home or can check your television or aerial. Neither SAORVIEW nor RTÉ will send anyone to your door to check your television or aerial. WHAT ELSE WILL I NEED? June/July 2012 Once the digital signal has been transmitted to the aerial the television needs to be capable of decoding it. Older TVs (i.e. most likely more than a year old) will need assistance to decode the new signal and therefore need a SAORVIEW Approved set top-box to be connected to the existing television set. New SAORVIEW Approved TV’s have a built in receiver which enables them to understand the digital signal directly and don’t need a set-top-box. VFI Update 19 FEATURE LEGISLATION THE NOTICE ENCLOSED IN THIS ISSUE IS IMPORTANT, IT CONCERNS YOUR LICENCE RENEWAL ACT ON IT IMMEDIATELY - NO REMINDER WILL BE ISSUED Unless there is an objection, there will be no need to apply to the District Court for renewal of your Licence. You must however; envelope approximately four weeks before your licence falls due for renewal. All enquiries and correspondence in relation to Excise Licences should be directed to the National Excise Licence Office, Government Offices, The Glen, Waterford, tel: 1890 500 400, email: [email protected]. 1. ADVISE THE FIRE AUTHORITY of your intention to renew your Licence by completing the notice enclosed in this issue NOW. Fill in the name of the Licence Holder and the address of the Licensed Premises in the appropriate space. The Licensee then signs and dates the form. Proceed as follows: • You are no longer required to submit documents in support of your licence application such as Tax Clearance Certificate, Certificate of Registration of Business Name, Certificate of Incorporation, etc. THE FIRE OFFICER MUST GET NOTICE ONE CALENDAR MONTH BEFORE THE DATE OF THE LOCAL LICENSING COURT. • However, if there is a change in the business name since last year, a Certificate of Registration of Business Names should be sent to Revenue. The form can be delivered or posted by REGISTERED POST to the Secretary of the County Council, Corporation or Borough Council covering the area where the pub is situated. N.B: LOCAL AUTHORITIES should NOT charge a processing or other fee for receipt of this form. The issue of this form is a service to members. It should not be given to non-members. June/July 2012 If there is an objection, you must be advised in writing at least 21 days before the Licensing Court. (The Fire Authority Officer can object up to 7 days before the Court). In the event of an objection, the appropriate information will be supplied from this office on request to enable you to go to Court for the Renewal Certificate. 2. LICENCE RENEWAL: The licensing year commences October 1 ends September 30. Revenue will send you a “Renewal Notice” that will incorporate your Payslip together with a pre-paid 20 VFI Update • You are now required to declare on a new-type Renewal Notice/Payslip that you have these documents, that they are valid, in date and in your possession and that you will make them available to Revenue for inspection should they be requested. • The specific documents to be retained for your particular licence will be outlined on your new Renewal Notice. • Sign the payslip, attach your payment (cheque or bank draft only – do not send cash) and send it in the pre-paid envelope to the Collector General, Sarsfield House, Francis Street, PO Box No 413, Limerick. 3. Check now that you have a current licence and that the Name on the licence is the same as the Name on your Tax Clearance Certificate. If either requires change, it must be done immediately, otherwise Licence Renewal will NOT be granted. FORMS AVAILABLE TO MEMBERS FROM VFI HEAD OFFICE Please note that the following application forms are available from Head Office, (01) 492 3400 or [email protected]: • Grant / Renewal of Restaurant Certificate • Grant / Renewal of Limited Restaurant Certificate • Grant / Renewal of General Exemption Order • Grant / Renewal of Dance Licence • Grant / Renewal of Public Music & Singing Licence Explanatory notes on completing the forms will be issued to members on request and there is no need for you to engage the services of a Solicitor. FEATURE LEGISLATION Garda Powers HOUSEHOLD CHARGE There have been a number of variations in the questions in respect of the Household Charge. Many publicans are unsure as to whether the nonbusiness part of the premises is liable for the Household Charge. In many instances, members are unaware as to whether they have an allowance for that part of the premises against rates. You can clarify the situation by contacting the Valuation Office (www.valoff.ie) who should be able to furnish you with the details of when you were rated and what exactly is rated. Underage Drinking There are some conflicting items in legislation and it would appear that the Intoxicating Liquor Act and the Data Protections Acts are separate and do not appear to have been drafted in a collective manner and it could be construed that one places an onus that is contradictory to the other. Unless an individual has serious doubts as to whether the Gardaí are conducting a genuine investigation, CCTV should be made available to the Gardaí. It is also pretty clear that the Gardaí would have little difficulty in getting a warrant to enter licensed premises to examine CCTV footage for the purpose of prevention or detection of an offence. This particular question was recently before the courts including the Supreme Court. In the Supreme Court case the presiding Judge said “Garda investigations very often require persons to give voluntarily and informally to the Gardaí various items of possible evidential use, such indeed as CCTV footage”. That would seem to indicate that it is done voluntarily and informally. Conversely, in a separate case the Judge found that it is the duty of the Gardaí to seek out relevant evidence and he thereby would appear to impose an obligation on the Gardaí to obtain evidence such as CCTV footage. However, the courts did find that there is an onus on the Gardaí to act reasonably and to go to reasonable lengths in seeking out and maintaining the relevant evidence. It is important to comply with the law in this area and the penalties for non-compliance are quite severe. They include mandatory closure for a period of time together with the requirement to post a notice on the exterior of the premises as to why the premises is closed. Even greater damage can be done to the reputation of the publican and indeed the wider trade. It is important to be vigilant and to exercise that vigilance and equally important to ensure that all staff are properly instructed as to what to do in cases of doubt and what consequences will take place for them if they fail to act accordingly. June/July 2012 T here have been a number of queries in recent times in respect of the powers that Gardaí have, particularly in relation to CCTV footage. On this basis, we asked for some clarification from our legal advisors and in particular the power of Gardaí to request or to take a copy of CCTV footage. The whole issue of underage drinking has been widely aired in the media over the past number of months. When issues like this get such a high profile it is generally followed up by some level of activity by the regulatory authorities. We are aware that in certain parts of the country test purchasing is being carried out by minors with a view to ascertaining where underage drinking is being facilitated and action is being taken. This is not confined to pubs but is also taking place in licensed shops, licensed supermarkets and independent off-licenses. The law is very clear and should be adhered to. If you think somebody looks under the age of 21 you should ask for ID. In terms of a defence in court the only ID that will stand up is the Garda Age Card. While it is difficult to be definitive it is certainly advisable to co-operate with the Gardaí particularly in areas where crime detection or prevention is at stake VFI Update 21 FEATURE HEALTH & SAFETY Be Wary, Be Cautious, Be Alert How to Protect Your Premises Tips for Vintners from Crimestoppers W ith over 1,000 robberies on institutions or establishments in 2011 (CSO Recorded Crime Statistics), it’s critically important that licensed premises take steps to protect their business and to protect their staff. The Vintners’ Federation of Ireland is a long-standing partner of Crimestoppers and we’ve teamed up to give vintners some practical advice on how best to protect your premises. JUST HOW SECURE ARE YOUR PREMISES? As a first step, carry out an audit of your premises to ascertain just how secure it is. Identify the weak spots and take steps to remedy them. While doing this, try to put yourself in the shoes of someone breaking in. Are you making it hard or easy for them? Remember that criminals like easy opportunities. If they have to make a lot of noise, spend a lot of time or risk being seen, the chances are they won’t bother. Your physical security should be sufficiently robust to either delay them long enough for someone to respond or to deny them so that they abandon the attack. SECURING YOUR PREMISES June/July 2012 Have you got good quality, solid doors with strong locking mechanisms? If not you could be making it easy for someone to break in. Every licensed premises should have an intruder alarm, and preferably one that is monitored. Make sure that all of the external doors and windows, 22 VFI Update no matter how small, have a sensor. If you already have a monitored alarm, check to make sure that you have a back up system in place. Many people have their alarms monitored via their landline phone with back-up through GSM. However, considering the preponderance of blockers and jammers, it may be advisable to discuss a reliable back-up solution with your alarm installer and monitoring company. Your alarm installer or monitoring company will be able to advise you on the most suitable option depending on the size and location of your premises. Many pubs also use CCTV cameras which, when correctly positioned, can be a valuable security tool. Consider if your CCTV system should be monitored and place the cameras in key break-in locations to deter criminals. THEFT OF BEER KEGS Gardaí have reported an increase in the theft of beer kegs from outside licensed premises. Some breweries make their deliveries before opening time, leaving them at the side of the premises and an easy target for criminals. Kegs should be delivered to a secure area and someone should be there to take the delivery. Across the country, the theft of metals is on the rise and empty beers kegs are being stolen for the metal contained within them. It is important to remember that if a criminal succeeds in taking an empty beer keg from your premises, they could take something else or come back again. Empty beer kegs should be stored somewhere secure to minimise this risk. THEFT OF HIGH VALUE ITEMS As with all businesses, particular attention needs to be paid to protecting your highest value items. In licensed premises, these are spirits and cigarettes. Cigarette vending machines are a particular target. Make sure they’re located in a visible area of the premises and not close to a door. Consider placing a CCTV camera overhead. Your spirits store must be secure and make sure that any spirits in the bar area are either in optics or are out of reach from the bar and away from any entry points. MINDING YOUR CASH Cash security is a concern for all businesses. It’s important that you have a cash security policy in place and that it is part of your staff training. Do not let cash build up by emptying tills regularly. Make sure cash is transferred to and counted in a secure location. Leave your cash tills empty and open overnight. Keep your safe locked at all times. Safes should be securely anchored in concrete or block, ideally in the ground, and not in timber floors or stud walls which can be removed easily. FEATURE HEALTH & SAFETY If you do not use the services of a cash-in-transit company then you must be extremely vigilant not to leave yourself open to robbery. When bringing cash to the bank, vary your time and route. Who brings your cash to the bank? Remember you have a duty of care to them as an employer. Are they experienced and safetyconscious enough? Consider sending two people to the bank rather than letting one go on their own. CLOSING AND OPENING Pay particular attention to your personal safety at opening and closing time. If you have a CCTV system, then check it before you leave. If you see someone acting suspiciously then wait a few moments to see if they leave. If not then call the Gardaí. Have a good look around in the morning before you open up. Is everything as it was when you locked up last night? If you are unsure do not take any chances. DRUGS ON YOUR PREMISES Drug taking and drug dealing is something every vintner would like to prevent. Be proactive and liaise with your local Gardaí, they will work with you to prevent drug taking and drug dealing happening on your premises. 2. Make sure you have an intruder alarm (preferably monitored with an appropriate back-up) 3. Train your staff on your security policy covering opening and closing and the handling of cash Check your toilets regularly for signs of drug taking. 4. If you do not use a cash in transit company, then make sure you vary your time and route when bringing cash to the bank Report all incidents of drug dealing to the Gardaí. This is the greatest deterrent you have. 5. Contact your local Garda Crime Prevention Officer for further advice CRIMESTOPPERS’ TOP TIPS FOR VINTNERS: 1. Make sure you have good quality, secure doors and windows The Vintners’ Federation of Ireland is a long-standing partner of Crimestoppers. 1800 25 00 25 Make the right call. Now. ALL CALLS ANONYMOUS AND FREE Minister for Children launches Show Me I.D - Be Age OK Awareness Week Awareness Week aims to prevent sale of age restricted products to underage minors Speaking at the event Minister Frances Fitzgerald welcomed the campaign saying “It is an extremely valuable step in preventing the sale of age restricted products to children. It is important to assist those at the front line, the retailers, by giving them easy access to support materials and information. I am very pleased that all trade associations involved have been able to do this with the Show Me I.D- Be Age OK campaign”. ‘Show Me I.D – Be Age Ok’ was first launched in July 2010 and since then the initiative has grown to become the youth access prevention programme of choice for many retailers nationwide. To promote the Awareness Week a nationwide media campaign was rolled out with a campaign poster appearing on over 1,200 tobacco vending machines around Ireland, a Show Me I.D branded token for cigarette vending machines distributed to bars and restaurants and Show Me I.D promotional packs including folders, t-shirts, caps and badges provided to retail stores across the country. Resource materials and a staff training programme are available on www.showmeid.ie which aims to advise retailers how to avoid the underage sale of tobacco products. June/July 2012 Show Me I.D - Be Age OK Awareness Week has been launched by Minister for Children and Youth Affairs, Frances Fitzgerald TD with the aim of preventing the sale of age restricted products to underage minors. The campaign has been supported by the Convenience Stores and Newsagents Association (CSNA), the representative organisation for independent family grocers (RG Data), the National Federation of Retail Newsagents (NFRN), Japan Tobacco International (JTI Ireland), the Vintners’ Federation of Ireland (VFI), the National Off-Licence Association (NOFFLA) and the South Dublin Chamber of Commerce (SDC). VFI Update 23 FEATURE EMPLOYMENT Contracts of Employment Employing Family There are often many questions asked about what family members can and cannot do and at what age they can do certain things. Members are reminded of their obligations to furnish all employees with contracts of employment. The terms and conditions that must be included in a contract are: • the full name of the employer • the address of the employer, which normally is given as the registered office of the company • the place of work of the employee • the title of the job or the nature of the work for which the employee is employed • the date of commencement of the employee’s contract of employment • for temporary contracts, the expected duration of the contract • for Fixed Term contracts, the date on which the contract expires • the rate of pay or method of calculating pay • the pay intervals for the employee • any terms and conditions relating to hours of work • any terms and conditions relating to paid leave • any terms and conditions relating to incapacity for work due to sickness or injury and relating to paid sick leave • any terms and conditions relating to pensions and pension schemes June/July 2012 • the period of notice, which the employee is required to give and entitled to receive reference to any collective agreements that directly affect the employees terms and conditions 24 Sample contracts of employment are available from Head Office on request, or they can be downloaded from the Legislation / Employment section of www.vfi.ie in the members area. VFI Update The first thing to remember is, particularly in the wider family scene, that proper contracts of employment should be put in place. Very often family disagreements are the most difficult to solve and this is no different in an industrial relations field. It is better to have the ground rules firmly established and, where possible, to have the arrangements put in place in a business like manner rather than in any haphazard way. Family members also have rights and responsibilities when it comes to employment law. The most frequently asked question is ‘can family members serve alcohol and at what age?’ A publican can allow his/her son or daughter, brother or sister, stepdaughter or step-son, step-sister or step-brother or sister-in-law or brother-in-law who resides with him/her and is over the age of 16 to serve alcohol. The only other person that is allowed to serve alcohol who is under the age of 18 is an individual who is apprenticed to the holder of the licence in a recognised apprenticeship. People over the age of 16 but under the age of 18 may be employed in general duties but not in the sale of alcohol. General duties include taking orders for drink and serving it at tables but not supplying it from behind the bar counter in the premises. VFI NEWS ALERT Be Vigilant There are continuous ongoing efforts in many diverse ways to part publicans and other business people from their money. We are not referring to the very obvious criminal activity of theft that is happening on an increased basis and scale. There are many more subtle, but equally painful, scams in place at present and the criminals and crooks are becoming more inventive in their methods of work. The important thing is to be vigilant and question any request for money, for signatures, for banking details and most importantly the lure of easy money. We are aware that some of the fraudsters are referring to schemes that have been approved by or recommended by the Federation. Be aware that we will give no recommendation to any third party without first making individual members aware of that recommendation. We continue to have issues with members signing up to services that insufficient thought is given to prior to signature. This results in significant problems because once a contract is signed a contract is in place and it is very difficult to extricate oneself from such a contract. These vary from advertising agencies to service providers to product suppliers. The best advice is rather than signing something on the spot always take time to consider in the cold light of day when the sales person is gone and you really assess your needs and the capability of the service to meet those needs. We have made this plea on many occasions but it still seems to fall on deaf ears from time to time and it is becoming more difficult to try and extricate people from commitments that they have made by way of contract. Publicans show support for Volvo Ocean Race with Presentation of Cheque Terry Tyson, Chairman of the Galway City Vintners said, “This cheque is a token of our appreciation of the business this great event brings to the city and in anticipation of a good week for Galway. The pub trade has struggled over the past number of years and the Volvo Ocean Race has been a lifeline, bringing an influx of business during the event.” Terry Tyson, Chairman Galway City VFI presenting John Killeen, President “Lets Do it Global” with a cheque on behalf of its members. Also in the picture are Tom McDonogh, Tony Freaney, Pat Riordan & David Keogh. Photo: Joe Travers. VFI Update June/July 2012 In a show of support for the Volvo Ocean Race organiser’s commitment to Galway, representatives of the Galway branch of the VFI recently presented a cheque for €5,000 to “Lets do it Galway”. 25 VFI NEWS ALERT Galway Vintners Raise the Bar Galway Pubs Get VFI and Fáilte Ireland Seal of Approval For more information on the National Standards Framework Pub Accreditation and the approval criteria go to www.failteireland.ie. Publicans who wish to participate in the scheme can also contact the VFI or email [email protected]. VFI Group Life Assurance Scheme with Irish Life Thirty-six Galway pubs have been given the official seal of approval as part of the VFI and Fáilte Ireland’s National Pub Accreditation scheme, “Raising the Bar”. Leading the way in terms of consistency and quality of service, these Galway pubs were recognised at a presentation at Kelly’s Bar, Bridge Street, Galway City. Publicans received a certificate of accreditation as part of the “Raising the Bar” scheme which promotes continued high standards in the pub industry. The 36 pubs account for more than 30 percent of VFI members in Galway and a record number of accreditations in the county signals a dedication by Galway Vintners to improve and maintain high standards for visitors both domestic and international. Owner of the Rockbarton Park Hotel, Salthill, and chairman of the Galway City Vintners, Terry Tyson said, “I am delighted to see so many pubs in the city and county committing to this great initiative. It is important for publicans to take pride in their profession, raising standards across the board and ultimately helping the industry to get back on its feet. “This city has a long standing history of hospitality and the accreditations of these Galway pubs will safeguard the future of tourism here; illustrating a renewed dedication to visitors both at home and abroad.” This scheme, set up in 1996, provides life assurance cover for participating members. Premiums are collected by Brendan J. Daly Ltd who is the broker for the scheme. Due to an administrative problem, premiums have not been collected in the usual way, by direct debit, since December 2011. Mr. Daly will be writing to all policy holders shortly to update them on the situation, and new direct debit mandates will be required. Missed payments will be collected by payment of double premiums for a number of months. Irish Life has assured VFI that cover is not affected and remains in place despite missed payments arising from this situation. 11th VFI Fly Fishing Championship June/July 2012 September 11th and 12th are the dates set for the Fly Fishing Championship on Lough Mask. Those wishing to participate should contact Tom Sweeney of Mary Anne’s Bar, Macroom on 087 662 8644. 26 The Burke family of Clonbur will provide the hospitality once again for this two day event – a snip at €150 for anglers without a boat and €90 for those with a boat, fantastic value for two days fishing and two evening meals. Diageo will continue their sponsorship of the competition. VFI Update GENERAL NEWS ALERT Molson Coors Survey: IRISH PUBS GOERS CALL FOR CHANGES IN THEIR LOCAL PUB 86% WOULD VISIT MORE FREQUENTLY IF THEY HAD ACCESS TO FREE WiFi, BETTER FOOD, ENTERTAINMENT, OUTDOOR HEATING, TRANSPORT RESEARCH STUDY INTO IRISH PUB GOERS ALSO REVEALS: • 63% of Irish people go to the pub less than they did 2 years ago; 65% less likely to go mid-week than 2 years ago o 57% cite lack of disposable income o 50% blame price of food and drink • 49% drink less in their local than they did two years ago • 60% feel the pub has a positive impact on the community When asked what they want from their local pub that they’re not currently getting, 36% of the Irish public polled said free WiFi, 35% would like live music entertainment, 29.8% want better food, 27.8% called for better toilets, 26.6% would like a shuttle bus service laid on, 23.4% would like outdoor heating, 21.6% would like more laughs with live comedy, 20.6% want to test their knowledge in a pub quiz, 14.6% want their own dedicated smoking area, 10% would like to join a pub sports team, and 7.6% would be happier if their local provided social network feeds. Unsurprisingly, 65% want cheaper drinks. Niall Phelan, Country Manager, Molson Coors Ireland, said “Everyone knows the pub industry has been in steep decline for some time now. We conducted this research so we could help publicans identify what their customers are looking for, and as a means to help address and improve some of the issues the industry is currently facing. While price is typically a barrier to growth in a stagnant economy, the research illustrates that by offering value added services like free WiFi, entertainment and better food and facilties, pubs can meet customer expectations and attract footfall without actually resorting to ongoing price reductions.” Off the back of the research findings, Molson Coors’ brilliantly refreshing lager brand Carling will make available a €150,000 fund that will be used to help pubs implement changes identified in the research that would positively impact their business and the consumer experience. More details will be announced shortly. The research also revealed a lot of detail about the decline in pub going frequency, the reasons behind this decline, the current habits and perceptions surrounding pubs’ food offerings and the potential that the emerging craft beers market represents. HOW OFTEN PEOPLE GO TO THE PUB According to the Molson Coors research, a worrying 63% of pub goers visit their local less than they did two years ago: close to 31% (30.8%) go a little less, and 31.8%, a lot less – statistics that don’t bode well for a rosy future for the Irish pub industry unless something changes. 65.1% are less likely to go to the pub mid-week than compared with 12 to 24 months ago. 33% of the people surveyed go to the pub once a week, 11% every few days, 14.2% fortnightly, and 13.8% once per month. VFI Update June/July 2012 W ith pubs around the country continuing to close at a rate of one every two days, a new study commissioned by Molson Coors, one of the World’s biggest beer brewers which set-up in Dublin and Belfast in 2010, has revealed that 63% of Irish pub goers go to their local less than they did two years ago, but 86% (85.7%) would visit their local more frequently if pubs offered features such as free WiFi and better food and entertainment. The countrywide research looked at the changing habits of the Irish pub going public over the past two years and what the Irish pub industry needs to provide them in order to increase more frequent visits and increase its survival chances. 27 GENERAL NEWS ALERT REASONS FOR DECLINE IN NUMBERS VISITING THEIR LOCAL The study revealed that 45.9% drink more at home than they used to two years ago. The reasons cited for this shift in habits were: 57% don’t have as much disposable income, 49.6% say the price of food and drink puts them off, 22% say family commitments have forced a change, 19.6% say their friends don’t go as much which impacts their own frequency, 16.2% say they just got out of the habit of going, and 7.4% say the entertainment is better at home than down the pub. BETTER FOOD AS A POTENTIAL TRAFFIC DRIVER The research shows a great opportunity for pubs to increase their footfall and revenue potential by offering better food options than they currently do, if at all. The study shows that 37% of people go to the pub to eat lunch or dinner, but only 18% eat in a pub at least once a week, and 22% only eat once every three months or more. 58% of females say their main reason for going to the pub is to eat lunch or dinner. Commenting on the food findings Phelan said, “Our research tells us that 30% of people want better food served in pubs. There is clearly potential for considerable improvement and the low percentages of people who eat regularly in pubs would suggest that either the lunch and dinner crowd are not being catered to, or their perception of pubs being places offering good food experiences is askew and needs to be remedied. Publicans should also see good food offerings as a way to attract more female customers.” THE GROWING POTENTIAL OF CRAFT BEERS The Molson Coors survey also highlighted that Irish consumers seem to be very much in favour of trying new beers, with a keen interest in exploring craft beers -- a category that could represent growth potential for Irish publicans. 39.2% of those surveyed said the availability of craft beers in their local pub would make them more likely to visit the pub more often, and 65.9% said that if bar staff were trained on craft beers and could give customers a recommendation on beers to try that it would increase their pub experience. BULMERS LTD. LAUNCHES CALEDONIA SMOOTH – Make the move to smooth consumers would try the product again, which has given us great confidence. We are really excited about this new refreshing alternative to stout, ale and lager and we call on you too to make the move to smooth.” Caledonia Smooth is a nitrogenated draught beer at 4% ABV. Malted and roasted in flavour, with a combination of both brown and amber malts, it is sweet with a pleasant hoppy bitterness from the use of no less than 3 different hop varieties. The recommended RSP for Caledonia Smooth is the same price as a pint of stout and it is available in 50 litre kegs in select outlets nationwide. Darren Geraghty and Louise Fitzgerald, Fitzgerald Group with Ross Bissett, Commercial Manager, Bulmers at the launch of Caledonia Smooth at the Palace Bar. Donegal VFI Raise Funds for The MS Society Bulmers Ltd. has launched a new beer onto the Irish beer market, Caledonia Smooth. Exclusive to the on-trade, the new smooth draught beer brings innovation and more choice to the beer category. June/July 2012 Speaking at the launch, Stephen Kent, Marketing Director, Bulmers Ltd., said, “Bulmers is absolutely delighted to add another brand to our ever-growing and evolving portfolio. After carefully exploring the opportunities with the Irish consumer, we created a bespoke draught beer, which we feel is ideal for the Irish drinks market. Our research has shown that consumers don’t want to drink lager all year round, neither do they want to drink stout all night. So we went about producing a smoother, less gassy product than lager and a lighter alternative to stout. This is Caledonia Smooth. Caledonia Smooth is described as a smooth, light and creamy pint with a rich amber colour and perfectly balanced flavour. It is a beer that settles like a stout, with a creamy head that lasts the length of the pint. Our research has shown that 80% of 28 VFI Update At the Donegal Vintners Dinner Dance this year €900 was raised for the MS Society. Pictured from back left are VFI members Francie Harkin, Rory O’Donnell, Martin Gibbons, Gerry Gallagher (Chairman) , Ronan McGuigan and Alice Lynch. Mary Harkin is in the front row making the presentation of €900 to Clement Clarke Chairman of the MS Society, Donegal Branch, with Bridget Clarke MS Society and Patsy McFadden. SPORTS & SOCIAL Proudly sponsored by MARQUE DEPOSEE Andy Byrne Memorial Trophy Monday 14th May 2012, Kilkenny Golf Course Sponsored by Britvic Licensed Wholesale HEINEKEN IRELAND VFI UPDATE READERS COMPETITION The winner of the Heineken Red Star for June issue Catherine Morrissey, Morrissey's, New Ross, Co Wexford. YOU TOO CAN BE IN WITH A CHANCE TO WIN €150 NOW AND BE IN WITH A 1 IN 5 CHANCE OF WINNING €1,000 The red star in the Heineken logo is a well known trade mark for the brand and has been for a very long time now. We have hidden the red star somewhere in this issue (NOT ON THIS PAGE) of VFI Update magazine. All you have to do is send the number of the page the star appears on to the address shown below. It couldn’t be any easier, so go and find the page and enter the competition NOW! Pictured are James Farrell (Kilkenny) winner of the Andy Byrne Memorial Cup, John Hosey (VFI National Golf Captain), Gerry Mellett and Tom Dermody (Britvic Wholesale) Men 1st Place: 2nd Place: 3rd Place: James Farrell (8) 28pts Alan Gielty (15) 25pts (back 9) Michael O’Donnell (13) 25pts Ladies 1st Place: 2nd Place: 3rd Place: Peggy Hickey (24) Mary Foy (21) Noreen O’Sullivan (19) Category 1 1st Place: 2nd Place: 3rd Place: Terry Gilsenan (13) Christy Walsh (14) Tom Ryan (13) Category 2 1st Place: 2nd Place: 3rd Place: Denis Corbett (18) Jim O’Sullivan (15) Martin Maybury (17) Category 3 1st Place: 2nd Place: 3rd Place: John Halpin (20) Terry Cawley (23) Don O’Sullivan (19) 28pts 20pts 36pts 25pts 24pts (back 9) 24pts 24pts 24pts 22pts 24pts 22pts (back 9) 22pts Answers by email ([email protected]), fax 01 492 3577 or postcard clearly stating your name and address, contact number and VFI membership number to Heineken Competition, VFI House, Castleside Drive, Rathfarnham, Dublin 14. Peggy Hickey (Limerick) won 1st prize in the Ladies competition at the Monday golf. She's pictured here with Gerry Mellett, Tom Dermody (Britvic Wholesale) and John Hosey (VFI National Golf Captain) VFI Update June/July 2012 WHAT PAGE DOES THE HEINEKEN STAR APPEAR ON IN THIS ISSUE? 29 SPORTS & SOCIAL Joe O’Donnell Memorial Trophy Wednesday 16th May 2012, Mount Juliet Golf Course Sponsored by Coca Cola Bottlers Ireland Past President Gerry Mellett relaxes at the 3rd green in Mount Juliet in the Joe O'Donnell Memorial competition with John Brennan and Michael Lambe Kildare Vintners’ Golf Society Fixture for 2012 Date June, Tue19th Venue Craddockstown G.C. July, Tue 17th The Heritage G.C. Captain’s Prize August, Wed 8th Athy G.C. Premiere Hygiene August, 20th/21st Away Trip To Slieve Russell Hotel President’s Prize Britvic Wholesale Sept, Wed 12th Naas G.C. Oct, Tue 9th Knockanally G.C Sponsor Bulmers Diageo Manhatten Febvre Wines New members welcome, contact Peter Norton 087 284 9049. John O'Malley (Laois) won the Joe O'Donnell Trophy and is pictured here with John Hosey (VFI National Golf Captain), Brian Quill (Coca Cola) and VFI President, Gerry Rafter. Men 1st Place: 2nd Place: 3rd Place: John O’Malley (7) Michael O’Donnell (13) Larry Walshe (12) 37pts 35pts (back 9) 35pts Ladies 1st Place: 2nd Place: 3rd Place: Eileen Deady (28) Peggy Hickey (24) Marie O’Mahoney (25) 32pts 30pts 28pts Category 1 1st Place: James Farrell (8) 2nd Place: Tom Ryan (13) 3rd Place: Robert Delaney (14) 34pts 33pts (back 9) 33pts Category 2 1st Place: Michael O’Donovan (18) 33pts (back 9) 2nd Place: Stephen Farrell (17) 33pts 3rd Place: Tom Corrigan (17) 32pts June/July 2012 Category 3 1st Place: Declan Rooney (23) 2nd Place: Martin O’Dea (19) 3rd Place: Tim Sheehan (20) Donal O’Gorman, Captain of Kildare Vintners G.S. presenting a cheque for €1,000 to Jim Fenlon of SAPLING’S – Education for Life. 30 VFI Update 33pts 32pts 30pts Marie O'Mahony (Cork) won 3rd prize in the Ladies competition at the Joe O' Donnell golf in Mount Juliet. Pictured here with John Hosey, (VFI National Golf Captain), Brian Quill (Coca Cola) and VFI President, Gerry Rafter. REGULARS GAMES SUDOKU - EASY HOW TO PLAY Fill in the grid so that every row, every column, and every 3x3 box contains the numbers 1 through 9. A number can appear only once on every row, only once on each column and only once on each 3x3 box. There’s no math involved. Nothing has to add up to anything else. You solve the puzzle with reasoning and logic. It’s fun. It’s challenging. It’s addictive. Last issue’s solutions MEDIUM EASY MEDIUM HARD June/July 2012 HARD VFI Update 31 # # " " " " " "! ! <eeZ <eeZC[dki C[dki 8Wdd[h 8Wdd[hi hi M_d[C[dki M_d[ C[dki Feij[hii :h_daiC[dki :h_da aiC[dki ?dZeeh I_]dW][ ?dZeehI_]dW][ March 2011 C[Wb EhZ[hfWZii C[WbEhZ[hfWZi #$$ $% #! !"$ #$$%
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