MASARYKOVA UNIVERZITA PEDAGOGICKÁ FAKULTA Katedra anglického jazyka a literatury How to organize listening in ELT classroom Diplomová práce Brno 2007 Autor práce: Hana Čujková Vedoucí práce: Mgr. Světlana Hanušová, Ph.D. Declaration I declare that I wrote this diploma thesis by myself and I used only the literature listed 1 Acknowledgements I would like to thank my supervisor Mgr. Světlana Hanušová, Ph.D. for her kind help, wise remarks and advice. 2 Contents Contents ............................................................................................................................3 Introduction.......................................................................................................................4 Theoretical part .................................................................................................................6 1. The importance of listening ......................................................................................6 2. Listening process.......................................................................................................8 3. Reasons for listening...............................................................................................12 4. Learning strategies ..................................................................................................13 5. Learning styles ........................................................................................................20 6. Difficulties in listening............................................................................................24 7. The role of teachers in listening .............................................................................30 8. Planning listening exercises ....................................................................................35 9. Listening stages.......................................................................................................45 10. Podcasts – new way of listening .........................................................................53 Practical part ...................................................................................................................56 11. Lesson plans based on listening ..........................................................................56 12. Results of the questionnaire ................................................................................65 13. Interpretation of the results .................................................................................78 Conclusion ......................................................................................................................81 Summary .........................................................................................................................83 Resumé............................................................................................................................84 Bibliography....................................................................................................................85 Appendix .........................................................................................................................87 3 Introduction All people around the world deal with the phenomena of learning foreign languages, especially English language. It means for foreign language teachers to develop in their students four main skills, which is speaking, writing, reading and listening. I would like to concentrate on fourth of these skills – listening in my diploma thesis. Many teachers deal with the problem how to teach listening in the most effective way. It is very difficult for the teachers because students can use different learning styles and they also require different approaches. It is obvious that the main aim of all the teachers is to present listening to students in the most natural way for them to be able to understand and react on comprehension questions. The Czech school system has been blamed very often for being knowledge-based and that it does not develop students‘ autonomy. However, there are quite a big number of alternative schools in The Czech Republic, which try to change this phenomenon and offer students another ways of learning, or rather acquiring the language. E.g., European language portfolio, which is based on records of all students‘ skills and their language competences. The most important about this way of learning is that students are encouraged to take control of their language learning. They can decide which skills to practice, which activities to do, how long to spend on an activity and how to evaluate their learning. Why is listening so important for me? I started learning English very late, at the age of fourteen. Listening used to be the most difficult skill for me and I could not find a way how to improve it. My teacher never told me about any listening strategies, how to organize listening, how to listen more effectively. After my first abroad experience I found out that listening was the most important skill because without good listening abilities it was impossible to deal with native speakers. I would like to help my future students with the problems of listening and make them ready for communication with foreigners. 4 In the theoretical part of my diploma thesis I would like to concentrate on listening in language classes and the way how to organize it in the best way. There are many listening strategies, which help students to struggle with listening itself. I would also emphasize the role of motivation and the fact that if students are interested in a particular topic or have a reason to listen, it improves their listening ability. My diploma thesis will also concern the listening difficulties and the role of teacher. In the practical part I would like to give some examples of lesson plans based on listening which are possible to use in language classes and finally to present the results of my research in which my aims are to find out learners‘ views on listening activities 5 Theoretical part 1. The importance of listening "I like to listen. I have learned a great deal from listening carefully. Most people never listen." Ernest Hemingway Possessing the ability to communicate effectively is a critical part of being a successful student, employee, parent and citizen. The success of being able to communicate in a foreign language is to understand what the speaker is saying, to understand received information or get the meaning from something we hear. Listening used to be described as the “ neglected “ or overlooked skill. Listening skills were supposed to be learnt automatically through the practice of grammar, vocabulary and pronunciation. It was very surprising as listening played a very important role in everyday life. (Hedge, 2000) Some researchers (Rivers and Tempeley, 1978, Oxford, 1993, Celce-Murcia, 1995) showed that people are engaged in communication, approximately 9 percent is devoted to writing, 16 percent to reading, 30 percent to speaking and 45 percent to listening. It is obvious that contemporary society prefers sound to printed media and therefore it needs to develop a high level of proficiency in listening. There are some reasons, which cause the interest in oracy. Students have to participate in spoken communication because of the stronger focus on listening in the classroom. Another reason is that students travel more than they used to and if they want to be successful in foreign countries, their communicative ability has to be on a high level. To be able to communicate means to be able to concentrate on a particular piece of information, which is also connected with listening skills. The third reason is that listening plays a key role in a language acquisition because the development of effective and appropriate strategies how to listen becomes crucial for the process of acquiring language. Listening also plays an active part in language learning because it is involved in many language-learning activities, not only inside but also outside the classroom. To 6 show the learners the links between listening and other skills help them in their overall language development. According to Rost (1991), in order to define listening, people can ask two main questions: What is the component skill in listening? What does the listener do? Necessary components are listed below: • Discriminating between sounds • Recognising words • Identifying grammatical groupings of words • Identifying pragmatic units – expressions and sets of utterances which function as whole units to create meaning • Connection linguistic cues to paralinguistic cues (stress and intonation) and to non-linguistic cues (gestures, facial expressions) in order to construct meaning • Using background knowledge (what we already know about the topic and context what has already been said) to predict and then confirm the meaning • Recalling important words, phrases and ideas To be successful in listening, one has to integrate these component skills. However, not the individual skills themselves but the coordination of the component skills including perception skills (discriminating sounds, recognising words), analysis skills (Identifying grammatical and pragmatical units), and synthesis skills (connecting linguistic and other cues, using background knowledge) guarantee success in listening. All these skills form a person’s listening ability. 7 2. Listening process To listen to one‘s own language is something what people find very easy and natural. It does not need to take a lot of trouble to listen to one’s native language. Moreover, it is described as a passive process. People can listen in their mother tongue with little or no effort. Even if they do not understand each word, they are able to understand at least the gist of what is said to them. It is because a lot of factors as our acquired knowledge of the speakers, the context, the speaker, or a large amount of language we get in touch over the years (Underwood, 1989). On the other hand, Underwood supports the idea that even though people seem to be passive while listening, they must " actually engage in the activity of constructing a message in order to be described as a listener. Whilst hearing can be thought of as a passive condition, listening is always an active process " (1989, p-2). If learners want to be better listeners, they must employ active thinking as they listen and make sense of what they hear (Rost, 1991). I definitely agree with this statement because when people listen to a foreign language, not only have they to concentrate of the point of view but also on understanding some new words from the context, recognizing the grammatical structures and what is more, they have to adapt to speaker‘s pace. To manage to do all these things together requires a very active participation on listening. It is very important for teachers to know how to organize listening and find out the techniques how to learn listen in the most effective way. Even though it is not known exactly how people learn to listen and understand, there are some theories describing or rather trying to describe the listening process. I think that understanding how listening works helps students better prepare for it. According to Hedge (2000), there are recognized two main parts of the listening process: Bottom-up and Top-down 8 Bottom-up process Hedge states that in the bottom-up part of the listening process " we use information in the speech itself to comprehend the meaning. We segment speech into identifiable sounds and impose a structure on these in terms of words, phrases, clauses, sentences, and intonation patterns. At the same time we use whatever clues are available to infer meaning from the developing speech. " (2000, p-230) Harmer (1991, p-201) claims that " in bottom-up process, the listener focuses on individual words and phrases and achieves the understanding by stringing these detailed elements together to build a whole. " It means in other words that the bottom-up process is a process of identifying sounds, imposing structures, inferring meaning and anticipation what comes next. It uses the knowledge of syntactic structures, the placement of stress on the meaningful words, pauses, non-verbal behaviour as head shaking, smiling and also one’s experience of the world. It follows the traditional view of communication as the transmission of information when the sender encodes a message in the form of signal and is decoded by the receiver (Ur, 1991) The knowledge of syntactic structures can help us to infer the meaning of an utterance. E.g. Hearing phrases: terrorists…the power station…Temelín…damaged headquarters…the country without electricity Listeners would understand terrorists as agent, comprehend the power station Temelín as the location, the damage of headquarters as the action and the country without electricity the result. This example shows how listeners use knowledge of syntactic structure to infer meaning. In the English language a typical structure is expected. It means that we find noun phrase as agent (terrorists), verb phrase as action (damaged), followed by a noun phrase as object (headquarters). Speakers put stress on words which they find important and which they want to emphasize. Its function is to carry the main information. Concentration on these words helps the better understanding of what is said. 9 During this process memory plays a crucial role. According to Hedge (2000) people recognize three types of memory: Echoic memory – a sensory store where the sounds go into. These sounds are organised into meaningful units, according to the knowledge of the language the listener already has. Echoic memory enables to hold information for only a few seconds, concentrating on key words, pauses or other significant features. Short-term memory – in this memory are words and groups of words compared with the information already stored in the long-term memory and we extract the meaning from them. This memory enables to hold various parts of the message in mind while inferring meaning. Sometimes it does not work if the second chunk of information comes in the short-term memory before the previous chunk has been proceeded. The new language learner is then unable to process the new information and fail to gain meaning from it. E.g. when the message contains too many unfamiliar words. Long-term memory – if the listener infers a meaning from the utterance, he or she transfers the information to long-term memory for later use. This memory stores the gist of the spoken message rather than the exact words. It means that we are able to recall some information in a particular situation, in a particular context on the basis of the knowledge of the culture and background knowledge of the speaker. It is also connected with our expectation of certain kinds of language of different types of people (male/ female, educated/ uneducated, old/ young), in different situations (at home, at parties, at work), concerning different topics (art, clothes, football) and status of speakers (boss to subordinate and vice versa, teacher to child and vice versa). Top-down process Top down process works with the knowledge which a listener brings to a conversation. It emphasizes the previous knowledge rather than relying upon the individual sounds and words. In top-down process the listeners get a general overview of the listening passage by absorbing the overall picture (Harmer, 1991) 10 This type of model according to Hedge (2000, p-232) " infers meaning from contextual clues and from making links between the spoken message and various types of prior knowledge which listeners hold inside their heads. " This prior knowledge is also called schematic knowledge and consists of the mental frameworks we keep in our memory for various topics. If the schematic knowledge of people differs due to cultural or professional differences, it can cause the misunderstanding even between speakers of the same language. E.g. People can have different concepts of time. For some of them five o‘ clock p.m. evokes early evening, for some of them late afternoon. A teacher can hardly understand a doctor talking about the course of treatment of a person suffering from hepatitis. It involves listeners‘ reliance on prior contextual knowledge, not only on the acoustic signal to understand a verbal message. Flowerdew and Millers (2005) state that listeners use pre – established patterns of knowledge and discourse structure stored in memory. For these pre-established patterns we use terms such as schema, frame, script and scenario. 11 3. Reasons for listening To be successful in what are people doing involves the need to have a reason for it. Having good reasons for doing things causes the increase of motivation. We rarely listen to something we have no idea of what are we going to hear. Usually we have preconceived idea of the content, formality level on the discourse we are about to hear (Ur, 1984). It means that we have in mind the knowledge of various subject matters, which are connected with our expectations what will go on. If we want to know something, we have to ask and it is natural to expect a relevant response. There is a connection between various contexts and learned key words or phrases we have in mind. E.g. when we ask someone: " How are you? ", we expect the answer: " I am fine, thank you. " According to Hedge (2000) teachers have to create situations in the language classroom to ensure that learners experience a range of listening purposes, especially those that might be immediately relevant to their lives outside the classroom. The designer or evaluator of listening materials will need to ask: • What purposes might there be for listening to these particular texts? • Is that purpose similar to the purpose a listener might have in a real life? • Does the task given to the learner encourage that listening purpose? When we listen to a stranger giving us instructions how to get somewhere we have a different reason from when we listen to an audiotape guide in a museum. According to Harmer (1991) we can divide reasons into two broad categories: • Instrumental – people listen to something because it helps them to achieve a clear goal. E.g. when we travel by air we usually know the number of flight but we have to listen to information about announcement of our flight. People listen to the news because they have a general interest what is going on, they are going on holiday and listen to a weather forecast to know what the weather will be like. People listen to a customer advisor to know how the washing machine works or they expect a phone call from their English friend to inform them when 12 is he going to come to visit them. All these reasons are very useful because in these cases we both want to listen and are forced to do so. • Pleasurable – this type of listening takes place only for pleasure. E.g. watching our favourite film in original, listen to songs or radio programmes about an interesting topic. The two types of reasons do not exclude each other. There is a great crossover between the two categories. Instrumental listening can be also pleasurable and vice versa. It is very difficult both to provide all these situations in the classroom and make it reasonable for students. On the other hand, students should be in touch with real life situations to be able to succeed in real world communication. It is very common for students that they find themselves unable to understand the spoken language when arriving in English-speaking countries. Teachers‘ task is to offer students as many situations reminding real life as possible. Scarborough (1984) lists these kinds of listening situations where the reasons for listening are obvious: 1) Announcements – people have to listen to know when and where to go. E.g. At an airport, at a railway station, at doctor’s, in a bank etc. 2) News – people listen for special information, to find out what is happening in a particular place, about something what is of special relation to them. 3) Instructions – someone is on a trip and a guide explains him where to go, where is the meeting point, where he can find world-known sights. Someone is lost and asks a stranger for help, he has to listen to get the right direction. 4) Sport matches – someone is a sport supporter and wants to know who scored, who helped score, who was sent off, to know the information about player to be able to talk about it afterwards 5) Telephone messages – people are supposed to listen to make a note of information contained in the message, to be able to react and repeat the message for someone else 6) Stories – someone is interested in a story and wants to retell the story to someone else 7) Discussions – people listen to find out what is the other speakers‘ opinion, if they agree or disagree with them. If the speaker explains something so that they are able to understand and react afterwards. 13 4. Learning strategies Teachers have to build students‘ autonomy and help them to develop their learning strategies. According to Oxford (1990, p-1) "learning strategies are steps taken by students to enhance their own learning. " If teachers want students to take control of its own learning, to find the most suitable learning strategy, they have to help them with learning to learn. Students who are able to think about their own learning can find the most appropriate way how to develop not only the learning strategies but also improve their listening skills. Oxford (1991) divides learning strategies into two major classes: Direct and Indirect Direct strategies directly involve the target language; they require mental processing of the language. They are divided into three groups: • Cognitive strategies – they enable the learner to manipulate the language material in direct ways – it means: a) Practising (repeating, formally practising with sounds and writing systems, recognizing and using formulas and patterns, recombining a practising naturalistically) b) Receiving and sending messages (getting the idea quickly – helps learners locate the main idea through skimming or the key points of interest through scanning, using resources for receiving and sending messages) c) Analysing and reasoning (reasoning deductively, analysing expressions, analysing contrastively – through languages, translating, transferring). It reflects learners’ need to reason out the new language. d) Creating structure for input and output (taking notes, summarizing, highlighting) • Memory strategies – sometimes called mnemonics. They serve as powerful mental tools and reflect simple principles, such as arranging things into order, making associations and reviewing. It means that new arrangements and associations must be personally meaningful to the learner. They help learners to 14 link one foreign language item with another but do not necessarily involve deep understanding. a) Creating mental linkage (grouping, associating, placing new words into a context) b) Applying images and sounds (using imaginary, semantic mapping, using key words, representing sounds in memory). Visual images can be the most powerful aid of recall of verbal material for students with visual preference learning. Other learners with aural (sound-oriented), kinaesthetic (motion-oriented) or tactile (touch-oriented) learning style preferences benefit from linking verbal material with sound, motion and touch. c) Reviewing well (structured reviewing) d) Employing action (using physical response or sensation, using mechanical techniques) • Compensation strategies – they enable learners to use the new language despite limitations in knowledge, they involve using a wide variety of cues – linguistic or non-linguistic – to guess the meaning when the learner does not know all the words, they help learners to keep on using the language even if they do not know all vocabulary a) Guessing intelligently (using linguistic clues, using other cues) b) Overcoming limitations for speaking and writing (switching for the mother tongue, getting help, using mime or gesture, avoiding communication partially and totally, selecting the topic, adjusting) Indirect strategies encourage the business of language learning, they support and manage language learning without directly involving the target language. These strategies are useful in virtually all languages learning situations and are applicable to all four language skills. They are divided into three groups: • Metacognitive strategies – they enable the learners to coordinate their own learning process by using function such as centring, arranging, planning and evaluating. These strategies are essential for successful language learning because they help students to deal with many novelties as unfamiliar vocabulary, confusing rules, different writing systems, etc. 15 a) Centring your learning (overweening and linking with already known material, paying attention, delaying speech production to focus on listening) b) Arranging and planning your learning – it helps the learners to arrange and plan their language learning in an effective way (finding out about language learning, organizing, identifying the purpose of a language task which means purposeful listening, reading, speaking and writing, planning for a language task, seeking practice opportunities which involve using language outside of the classroom) c) Evaluating your learning – to teach the learners to learn from their mistakes and make them communicatively competent rather than rule learners (self-monitoring and self-evaluating) • Affective strategies – they help students to regulate their emotions, motivations and attitudes. This affective side of the learner is one of the very biggest influences on language learning success and failure. Positive emotions can make the learning far more effective and enjoyable. On the other side, negative feelings stunt progress. Attitudes affect motivation, attitudes and motivation work together to influence language learning performance itself including both global language proficiency and proficiency in specific language skills, such as listening and reading comprehension and oral production. a) Lowering your anxiety (using progressive relaxation or meditation, using music and laughter) b) Encouraging yourself (making positive statements, taking risks wisely and rewarding yourself) c) Taking your emotional temperature (listening to your body, using a checklist, writing a language learning diary, discussing your feelings with someone else) • Social strategies – they help students to learn through interaction with others a) Asking questions – it helps learners get closer to the intended meaning and thus their understanding. Moreover, it also helps learners encourage their conversation partners to provide larger involvement (asking for clarification and verification, asking for correction) b) Cooperating with others (cooperation with peers and proficient users of the language) 16 c) Empathizing with others (developing cultural understanding, becoming aware of others‘ thoughts and feelings) To teach effective listening teachers must be aware of how our students approach their learning in general and the way how they prefer to develop their listening skills (Flowerdew, Millers, 2005). Because individual students use their own preferred learning styles, teachers should respect them to achieve the best results. It means that teachers should adapt listening programmes to the types of learners they have. Successful listening requires decision-making. Listeners must take some kinds of decisions: • What kind of situation it is? • What is my plan for listening? • What are important words and units of meaning? • Does the message make sense? It is known, as mentioned before, that listening is an active process so we can understand it as thinking about meaning. The feature of an effective listener is that he or she develops useful ways of thinking about meaning as they listen. The ways in which the listener make these decisions are called listening strategies (Rost, 1991). As Rost (1991) states, if listeners want to be successful, they have to use following strategies: 1) Social strategies – it is thinking about the situation in which we are going to listen. It requires questions, as how should I deal with this situation? What is my relationship to the speaker? How can I get clarification? This strategy seems to be very logical because students have to get some background information before they start listen. This activity involves active participation and it is a kind of preparation for the listening itself. 2) Goal strategies – it is thinking about a plan how to listen in the most effective way. Listeners have to ask questions: How should I organize listening? How should I plan my response? What is the goal for listening? Goal strategies are very important for listeners because they enable them to sort out the information and thinking about a goal or a reason increasing the motivation for listening. 17 3) Linguistic strategies – listeners have to activate their language knowledge. They have to recognize words they should pay attention to; they have to think about unknown words and expressions, which they are able to guess. This strategy is connected with the ability to get the words from context. The listeners have to know that the fact they are able to translate each particular word does not mean that they understand of what was said and moreover, if they are not native speakers they will not be able to understand everything. 4) Content strategies – listeners have to activate their content knowledge by becoming aware of the fact if this makes sense in view of what they already know about the topic or what can they predict. Listeners have to compare their acquired knowledge with new information they gain from a listening and then to discover if the acquired knowledge can help them in recognizing a new piece of information. Depending on topic, listeners can also expect what is going on. According to Lynch (2004), people who are successful in listening to a foreign language tend to use a number of broad general strategies, which are called Macrostrategies. Students can use them during, while and after listening: 1) Predicting – students have to think about the possible content before they start listen to make themselves ready for a particular topic they have already knowledge about. There are two types of information to help students to predict: a) Background knowledge: general knowledge of the world, knowledge of the foreign countries, specific subject knowledge b) Context: the situation - who is speaking, where and when, the co-text – what has been said so far 2) Monitoring – students have to recognize their problems as they listen and find out in which areas they have problems including the lack of vocabulary, uncontrolled speed at which speakers speak, background noise, inability to concentrate. Moreover, monitoring includes asking yourself the questions: Have I heard correctly? Have I understood what the speaker meant? Has the speaker changed the topic? Have I understood why the speaker said it? 3) Responding – students have to express their own opinions on ideas presented by a teacher, relate the lesson content to their personal opinions. Students have to 18 ask questions such as: Do I think the teacher’s opinions are reasonable? Do I agree with the teacher? Can I think of other examples that support or disprove what was said? 4) Clarifying – students have to ask the teacher to understand better what was said or what was meant. They have to distinguish the problems which caused the misunderstanding: a) Not hearing what the teacher said – students can say: I didn’t catch the word you used for… What was the term used for…? b) Not understanding what was said – students can say: I am not really clear about… Could you give us an example? c) Not seeing the connections – students can say: I do not quite see how (a) relates to (b)? I cannot see the link between (a) and (b)? 5) Interferencing – students have to make hypothesis when they cannot get something, e.g. the meaning of an unknown word or a phrase. Interferencing or rather guessing in other words helps to deal with situations when: a) The information the speaker gives is incomplete b) We do not know the expressions which the speaker uses c) We hear a known word but used in a different way than we are used to d) We can not hear what is the speaker saying 6) Evaluating – students have to assess how successful they were in understanding the teacher. This strategy is very valuable because it can help students to: a) Identify the lack of knowledge they have to improve in b) Compare their listening skills in different subject areas of their class c) Assess their progress in listening over time 19 5. Learning styles The ways in which individual learners try to become involved, try to understand and improve in learning are called learning styles. Oxford (www.education.umd.edu/EDCI/SecondLangEd/TESOL/People/Faculty/Dr.%20Oxford /RebeccaOxford.htm - UKiP Project Front Page Dialogue: " Style and Strategy" myth for language learning and teaching) claims, „ Learning styles are general approaches that students use in acquiring a new language or in learning any other subject." Learning styles also change the way learners internally represent experiences, the way they recall information, and even the words they choose. It is said that each learning style uses different part of brain. To know learners‘ learning styles can help teachers when organizing the language class and respecting them involves more effective learning on the learners‘ side. Moreover, the knowledge of learning styles can help teachers to understand problems with listening in some students. We can divide the learning styles in many areas but I will try to cover jut some of them as learning styles is not the topic of my diploma thesis. We can distinguish these types of learners according to Rost (1991): 1) A self-instruction type – these learners prefer learning alone, follow through their plans and enjoy learning process. They can perceive language accurately and work hard to develop their memory for English vocabulary. They are able to evaluate their own progress. E.g. these types replay important scenes from films again and again to assure themselves that they understand well and then listen to favourite parts to study the language carefully. They have to know exactly what the speaker says to understand the phrases when they hear it again. 2) A social type – these learners like face-to-face interaction because they find it as real listening situation. Their aim is to get the general gist of what they hear and to be able to react. They ask for clarification all the time they find it important because they know that foreign language development requires permanent effort. E.g. these types look for any opportunity to talk to native speakers and try to understand as much as possible. They find it the best way how to practise listening. 20 Even if they are not good speakers, the successful communication with native speakers makes them more confident. 3) A language classroom type – They prefer learning in classroom, as they trust their teachers to teach them useful things and give them enough opportunities to practise the language. They work hard to do what is expected of them and find classroom instructions as the means, which help them to reach their goals. E.g. these types improve through talking to their classmates in foreign language classes and listening to various kinds of tapes. They prefer being tested by their teachers and require knowing precise meaning of things. Their improvement in listening motivates them in learning. 4) A subject matter type – for these types is not English only a means of social communication but also the help in their career. The ability to speak a foreign language is the motivation itself for them. E.g. these types make progress if they have reasons for listening, e.g. to understand a lecture at university. They must work very hard and prepare for lectures in advance. These preparations and reviews of what was said help them to listen better each time. Oxford (www.education.umd.edu/EDCI/SecondLangEd/TESOL/People/Faculty/Dr.%20Oxford /RebeccaOxford.htm) distinguishes these learning styles: According to sensory preferences: 1) Visual – these learners obtain a great deal from visual stimulation 2) Auditory – these learners do not need visual input and profit from lectures, conversations, oral directions and enjoy classroom interaction and role-plays 3) Kinaesthetic – these learners are movement-oriented and prefer activities related to working with various objects, flashcards, prefer long breaks and are frustrated by sitting at the desk. 4) Tactile – these learners are touch-oriented and prefer similar activities like the kinaesthetic students According to ways of processing or using information: 1) Detail oriented style – these learners prefer small pieces of information and are focused on details rather than relations among parts 2) Holistic style – these learners prefer big ideas and relations among parts 21 3) Whole-to-part style – these learners need to know the big picture to reveal the component parts 4) Part-to-whole style – these learners combine parts to reveal the big picture 5) Concrete-sequential style – these learners prefer step by step learning, concrete facts, are other-directed and do not like many choices 6) Abstract-intuitive style – these learners prefer abstract theories, are selfdirected and require many choices 7) Closure-oriented style – these learners want to reach judgements and require clarity as soon as possible, are more serious than playful, prefer to work towards specific deadline 8) Open style – these students take learning less seriously, are more playful and dislike deadlines Another division of learning style is according to use of different parts of the brain (www.learning-styles-online.com/overview): 1) Visual (spatial) – the occipital lobes at the back of the brain manage the visual sense – these learners prefer using images, pictures, colours and maps to organize information and communicate with others 2) Aural (auditory-musical-rhythmic) – the temporal lobes handle aural content. The right temporal lobe is especially important for music – these learners prefer working with sound and music which help them get into visualizations 3) Verbal (linguistic) – the temporal and frontal lobes are important – these learners prefer both spoken and written word. They love reading and writing and enjoy tongue twisters, rhymes and limericks. They know the meaning of many words, look for new words and use them, as well as other phrases picked up recently, when talking to others 4) Physical (bodily-kinaesthetic) – the cerebellum and the motor cortex (at the back of the frontal lobe) handle much of our physical movement. These learners use their body and sense of touch to learn about the world around them. 5) Logical (mathematical) – the parietal lobes, especially the left side, drive learners‘ logical thinking – these learners prefer using logic, reasoning and systems, recognize connections between meaningless content 6) Social (interpersonal) - the frontal and temporal lobes handle much of our social activities. The limbic system (not shown apart from the hippocampus) 22 also influences both the social and solitary styles. The limbic system has a lot to do with emotions, moods and aggression. These learners prefer to learn in groups or with other people and communicate well both verbally and nonverbally 7) Solitary (interpersonal) - the frontal and parietal lobes, and the limbic system, are also active with this style. These learners prefer to work alone and use selfstudy. They can concentrate well, focusing on their thoughts and feelings on their current topic. Felder and Spurlin (http://www.ncsu.edu/felderpublic/ILSdir/Litzinger_Validation_Study.pdf) summarize the four learning styles as follows: 1) Sensing (concrete, practical, oriented toward facts and procedures) or intuitive (conceptual, innovative, oriented toward theories and underlying meanings) 2) Visual (prefer visual representations of presented material, such as pictures, diagrams, and flow charts) or verbal (prefer written and spoken explanations); 3) active (learn by trying things out, enjoy working in groups) or reflective (learn by thinking things through, prefer working alone or with one or two familiar partners) 4) Sequential (linear thinking process, learn in incremental steps) or global (holistic thinking process, learn in large leaps). There are a number of tests identifying learning styles. I would recommend learners one, which I find very helpful as learners can compare their results with all users of the test, other students of their age and sex. (www.learning-styles-online.com/inventory/questions.asp?cookieset=y) 23 6. Difficulties in listening Language learners very often perceive listening as the most difficult skill. It used to be common and maybe it is still an up-to-date phenomenon at schools to listen to a cassette, answer the comprehension questions and write down the unknown words without interest if the students know the reason why to listen, notice the topic or understand the message of listening. It is no wonder that students feel confused and find listening more or less useless. It is obvious that some types of students deal with listening better than the others. E.g. the auditory types predominantly learn from what they hear or as Underwood (1989, p16) claims " it is noticeable, for example, that students whose culture and education includes a strong storytelling and a oral communication tradition are generally better at listening that those from a reading and book-based culture and educational background. " She also supports the idea that students with stronger feeling for stress and intonation which occur in English have usually less troubles than those whose own language is based on different rhythms and tones. Listeners have to be able to recognize the features of spoken language and to understand how it influences their listening. Cherry, a communication researcher, introduced the term uncertainties and finally categorized some main areas of uncertainty: in speech and patterns, in language and syntax, in recognition of context and uncertainties caused by environmental noise and disturbance which create gaps in the message, e.g. background conversation, phone ringing, traffic noise, indistinct speech, muttering or soft voice. These external problems might be followed by internal problems as lack of motivation towards the topic, effort to understand each word, negative reaction to the speaker or to the event etc. (Hedge, 2000) According to Anderson and Lynch (1988, p-40), " one of the principal skills which listeners must to develop if they are to participate successfully in conversation is the ability to identify the topic of conversation, so that they can make a relevant response. " Foreign language learners‘ duty is to develop strategies to make their difficulties clear to their native partner if they want to get the clarification of the topic. Learners must 24 deal with this problem by using responses as Excuse me. I do not understand. Can you repeat that, please? Here is the list of the most common problems in listening caused by both external and internal purposes: • Listening difficulties stemming from pronunciation (Rixon, 1986) Firstly it is weak relationship between sounds and spelling – the difference between written and spoken form of English is obvious, not even a native speaker can always be sure of the correct pronunciation of words when meeting them for the first time. Secondly, sounds in connected speech – words are not pronounced in isolation and when they are used in a connected natural speech, they may become harder for listeners to recognize. The reason is that listeners can meet three main types of changes in pronunciation including weakening of vowel e.g. you is pronounced as ju: said with stress or in isolation but said unstressed in connected speech, the pronunciation change into jə. E.g. in: Where do you live? The next change is called elision which is the loss of sounds occurring in rapid speech e.g. the lack of /t/ or /d/ sound of the past tense and the last type of change is assimilation. It is a technical term expressing way in which speakers modify their pronunciation to save effort. E.g. the phrase ten bikes (/ten baiks/) is in careful speech pronounced as /tem baiks/. The sound b in bikes is made with two lips together and so it is easier to pronounce a sound, which is also made with two lips together. This is m in this example. According to Ur (1991), students have trouble catching the actual sounds of the foreign language. As the next point is mentioned the rhythm pattern of English speech – English belongs to the groups of languages known technically as stress timed which means that the stresses tend to come at nearly equal intervals of time. This is in spite of the different number of syllables between the stresses. Listeners cannot believe that there is room for all those syllables between stresses and these words are lost. E.g. They brought a vase They have brought you a red vase They could have brought you another vase They ought to have brought you an expensive vase Finally, the difficulties in pronunciation are caused by different ways of pronouncing the same sound. E.g. there are two ways of pronouncing /l/ in so-called Received 25 Pronunciation. Before a vowel at the beginning of a syllable we hear the clear /l/. At the end of a syllable, or before another consonants, we hear the dark /ł /. • Listening difficulties caused by the speed in which speakers speak Underwood (1989, p-16) claims, " The greatest difficulty with listening comprehension, as opposed to reading comprehension, is that the listeners cannot control how quickly a speaker speaks. " Students feel nervous that they cannot catch it and simply ignore the whole speech. Some of them are very busy working out the meaning of one part of what they hear that they miss the next part. Ur (1991) has mentioned that students can understand people if they talk slowly and clearly and cannot understand fast, natural native-sounding speech. • Listening difficulties deriving from the presentation of speech According to Hedge (2000, p-238) " unplanned and unrehearsed spoken language is very different from the language of written texts. " In spoken language speakers use the repetitions, fillers, pauses, false starts, incomplete sentences, restructuring and corrections which are typical for this kind of language. Moreover, listeners can identify there a higher proportion of colloquial language than most written texts ado also contracted forms. Speakers interpret the information in random order as they piece together a presentation of the event and use variety of accents. • Listening difficulties stemming from not being able to get things repeated Listeners are not always in position to get the speaker to repeat what they have already said. It is the case of listening to the radio and watching television. Listeners can take control of recorded materials and they can be played over and over again and even it depends on teachers‘ decision about whether or not to replay a recording or a section of a recording. Ur (1991) claims that students need to hear things more than once in order to understand and so we should give them an opportunity to request clarification or repetition during the listening. It means to choose texts within which the important information in presented more than once. • Listening difficulties because of the gaps in the message Hedge (2000) admits that both environmental noise and poorly articulated speech can cause gaps in the message that a listener hears. Listeners have also react on the fact that native speakers use a lot of substitutions and ellipsis in order to save effort. When gaps occur, listeners have to reconstruct the missing information and use variety of clues 26 available to fill them in. E.g. Listeners can use prediction on the basis of the syntactic structure. • Listening difficulties caused by listener’s limited vocabulary According to Underwood (1989, p-17) " choice of vocabulary is in the hands of the speakers, not the listeners. " Sometimes it is possible to ask the speaker for clarification or deduce the meaning of a word from its context. In fact, for people listening to a foreign language means one word which is not understood a big problem. They start think about this word and so they miss the next part of the speech. It happens more to students who have been taught their English in a way, which has given more emphasis to accuracy than fluency, and it leads to students‘ focus on the language word by word. According to Ur (1991), students claim that they have to understand every word, if they miss something, they feel they are failing and get worried and stressed. On the other hand, in the real life speakers usually say things more than once, they rephrase them or another speaker echoes what has been said. Finally, the listeners can fill the gap in the message with less effort. • Listening difficulties deriving from the language Hedge (2000, p-239) supports the idea that " there are some listening situation in which the language heard is similar to written prose, such as in a lecture which is read, or a scripted news broadcast. However, a good deal of listening is to informal colloquial English. " It is obvious that the language of audio recordings, which we usually use in the language classrooms, is slower and often restricted in various ways. The group of teachers working with Hedge have made a comparison between a recording of natural conversation among native speakers and a recording made for English language learners. The differences are following: Spontaneous informal talk: Recordings for language learners: - Variation in speed of delivery - Slow pace with little variation often fast - Natural intonation - Exaggerated intonation patterns - The natural features of connected - Carefully articulated speech, e.g. elision pronunciation - Variety of accents - Received Pronunciation - Any grammatical structures - Regularly repeated structures natural to the topic - Colloquial language - More formal language 27 - Incomplete utterances - Complete utterance - Restructuring in longer, more - Grammatically correct sentences complex sentences - Speakers interrupt or speak at the - Speakers take careful turns same time - Speakers use ellipsis (e.g. miss out - Ellipsis infrequent (i.e. sentences parts of sentences) usually complete) - Background noise present - Background noise absent I think that these teachers should prepare learners for listening to a native speaker. However, recordings are definitely more suitable for learners because they offer the practice for the real listening and what is more, they present grammar, vocabulary and certain phonological features. It is obvious that they should contain features of more spontaneous informal talk but all these features as listed above can present a teacher of English. Using language outside the classroom, e.g. on a school trip, on holiday implies familiarizing students with colloquial speech and variety of pace and accents. • Listening difficulties stemming from failure to recognise the signals Underwood (1989, p-18) claims, " there are many ways in which a speaker can indicate that he or she is moving from one point to another, or giving an example, or repeating a point, or whatever. These signals are immediately self-evident to a person listening to a foreign language and can easily be missed. " It means that if speakers want to indicate listing, they use the expressions firstly, secondly or finally, if they want to emphasize two sides of a thing, they use however, on the other hand. They indicate hesitation by well, you know and use different intonation to introduce a new idea or to say something the listener already knows. Listeners have to look for these signals, which help them in better understanding and involve less effort in listening. • Listening difficulties caused by content A learner who is unfamiliar with the background knowledge of the speaker experiences the difficulties in inferring and interpreting meaning. He or she has to know something about the surroundings of an event or a situation people are talking about. Then it is not the language, the unknown vocabulary that causes problems but it is the lack of schematic knowledge. Some meaning even encouraged by non-verbal clues as facial 28 expressions, nods, tone of voice, gestures, can be easily misinterpreted by listeners from other culture. • Listening difficulties because of inability to concentrate A big number of students admit that if the listening goes on a long time they get tired, and find it more and more difficult to concentrate (Ur, 1991). It is also connected with the fact if students find the topic of listening interesting or not. And even if they find the topic interesting, the big effort to follow what hear word by word make them more tired. Listeners can also meet the factors as poor recording, background noises or acoustically unsuitable rooms, which make listening harder for them. • Listening difficulties deriving from the lack of visual support When talking about listening, students describe it as an aural activity. However, in most cases we are able to see the speaker e.g. a teacher or a visual aid, which helps students to put the words into a context. It means that a teacher has to take time presenting something so that contextual clues are available. It is an obvious advantage as speaker provides non-verbal clues to the meaning as lip movements, gestures and facial expressions. 29 7. The role of teachers in listening "In a completely rational society, the best of us would be teachers and the rest of us would have to settle for something less, because passing civilization along from one generation to the next ought to be the highest honour and the highest responsibility anyone could have." Lee Iacocca Teachers have to play a lot of roles in their profession. Some teachers find themselves as actors because they are always on the stage. Some people think that teachers are like gardeners who plant the seeds and then watch them grow. However, in the recent years, under the influence of humanistic and communicative theories, great emphasis has been placed on learner-centred teaching. It means that learners‘ needs are in the centre of educational process. In fact, the teacher is no longer a controller or a provider of knowledge but rather a guide or a resource for students to build on. Teacher’s role may change according to various circumstances the teacher has to deal with. Roles such as prompter, resource or tutor, which are adopted by teachers, are designed to help the learners with learning. Nevertheless, acting as a controller meant as a giver of information can inspire the learners in a positive way, through teachers‘ knowledge and charisma. Another important roles as an organizer and an assessor are vital as teachers are giving the learners clarification, offering feedback and correction. Moreover, teachers acting as participants are considered more relaxed and like the member of the class. The role of observer gives the teachers chance to get closer to their students and to recognize their difficulties easily. Teachers can be very useful as teaching aid providing the learners with mime, gestures, comprehensible input or being as language model. (Harmer, 1991) As Underwood (1989) claims, " One of the main arguments used to justify the exclusion of listening from the curriculum in the past was that listening cannot be taught. " It was thought that learners could only practise which might help them apply their already developed listening skills to the language of being learned. We cannot agree with this notion as nowadays we believe that to teach means to facilitate learning and we see the role of teachers as being the support or the guidance of learners. Hamblin (1981, p-37) 30 says, " Failure to listen is a cause of tension between teacher and pupils. " He wants to emphasize the fact that teachers should create a relaxing atmosphere and provide opportunities for students to deal with the problems and help them to become better at listening. De López (Teaching development, making the right moves) (1994, p-9) claims that today’s language teacher must manipulate much more information in several different areas of knowledge and this information must be organized and applicable to a practical situation. Teacher’s role with knowledge of linguistics, pedagogy, educational psychology and sociology has relation to: a) The knowledge of psychological and social factors and students‘ personal needs b) Selection of appropriate materials c) Presentations of materials d) Creation of affective environment conductive to learning The teacher’s aims should include according to Underwood (1989): a) Exposing students to a range of listening experiences It means that teachers should use a lot of different listening texts e.g. conversations, stories, descriptive talks and give the students the chance to meet a variety of language including formal and informal language, spoken by both foreign and native speakers, with slower and also quicker pace. b) Making listening purposeful for the students T Teachers should provide tasks, which are as realistic as possible, and students can use them outside the classroom, in real life. When a student listens to something e.g. telephone conversation or recording about a historical event and he or she finds it important and useful for his or her real life, he or she gives more effort to listening and better understanding. c) Helping students understand what listening entails and how they might approach it Teachers should change the attitude of students and show them the best way how to listen effectively. It is worth explaining them the listening process, comparing the ways that they listen in their native language and in English, talking about strategies, which help them in listening. Teachers can also use their own language if they find it appropriate and necessary for better understanding. 31 d) Building up students‘ confidence in their own listening ability Teacher’s role in this means that they have to provide activities and experiences students can be successful in. Students who feel they are succeeding are less stressed and encouraged to go on trying. A lot of teachers think that testing show them the proper results in listening of their students but if they want to help them to be good listeners not only in the language classroom but also in real life, they have to remove testing and provide more problem-solving tasks. e) Helping and encouraging students Teachers should be available to help students whenever they need it and encourage them in cooperation including pair- and group work. It means that the emphasis should be on the completion of the task rather than on right or wrong answers of particular students. f) Providing students with background knowledge and visual aids It is obvious that students with different cultural or general knowledge cannot deal with listening tasks as well as students with this knowledge. Teachers should give information to students about the topic, use visual aids, which help students to recognize the context and take advantage of it. g) Making the location for listening as comfortable as possible We know that some rooms are for listening inappropriate. In some of them can students hear the noise of traffic or work; some of them offer bad acoustics. Teacher’s task is to choose the most appropriate classroom. They have also chosen which activities are better to do in the classroom, in the language laboratory or listening centre. They have to bear in mind that a teacher-spoken listening task is best done in a place where the students can see the teacher easily. If students want to work alone, a language laboratory can give them more privacy and on the other hand that group work is often difficult to arrange in a language laboratory. h) Choosing the high-quality equipment and operating it Teachers have to provide language classroom with high-quality machines, e.g. TV, tape or CD recorders, videos, because poor machines lead to frustration for both students and teachers and can make the listening very hard. Teacher’s role of technical operator involves starting and stopping the recordings or videos, to use the pause button and to rewind tapes or videos. This ability seems to be very banal but it can significantly influence the atmosphere in which students listen. Teachers should not use equipment, which they cannot operate efficiently and confidently. 32 i) Deciding about the time devoting to listening Teachers have to bear in mind the time available, e.g. not to prepare a listening tasks which demands more concentration in the afternoon classes, the level of the group and the ways of listening organization. It is also important to guess the time which students need for dealing with particular listening task and not to push them to work quicker because of the time limit we decided to allocate to listening. j) Selecting texts for listening According to Hedge (2000, p-244), " In selecting texts for classroom use it is worth considering the possible dimensions of difference we need to address, for example, the distinction between monologue and dialogue, both of which will be encountered by learners in listening situations outside the classroom. " There are variations of monologues and dialogues, which differ according to their characteristics: Monologue: • Unscripted but possibly prepared, e.g. lectures, speeches, talks – they are better organized, with greater clarity and more discourse markers and slower • Scripted, e.g. news, written talks, stories read to children – they are similar to written prose with little repetitions, rephrasing and relatively formal style • Public announcements – moderate and careful speed, formal style with fixed phrases, uncertain acoustics, distorted by noise and therefore difficult to hear. Dialogue: • Unscripted, spontaneous conversations between native speakers, or involving non-native speakers – they use a huge number of repetitions, rephrasing, reformulations, hesitations, natural rhythm, contracted forms, incomplete sentences, fast pace, colloquialisms, variety of accents • Spontaneous commentary – e.g. very fast sports commentary – the typical features are use of incomplete sentences, varying speed and reformulations. • Telephone conversations – more structures and turn-taking than in spontaneous conversations, more careful pronunciation and slower pace. The typical features are problems of gaps in the message cased by noise, distortion and lack of visual clues. Teacher’s role is also important because he or she has to provide planned and systematic opportunities for their students how to: • Determine what an utterance or a conversation is about 33 • Establish who is talking to whom (e.g. a shop assistant talking to her customer) • Recognize the mood and attitude of speaker(s) (a happy child, a angry doctor) If the listeners are overhearing the conversation (on the radio) rather than participating in it, students need to be able to: • Decide where a conversation is taking place (at school, on a taxi) • Decide when a conversation is taking place (after an exam, before a business meeting) Students have to react on various signals, which help them to reach their decisions mentioned above. Teachers have to teach them: • To be aware how lexis and lexical sets can indicate topic • To interpret the use of stress, intonation, loudness • To recognize transition words and what they indicate (e.g. although, but, however, for example) • To predict what is coming next in an utterance or a conversation, using both their general knowledge and the clues from what they have heard • To make guesses based on the context, the tone To listen between words (the listening equivalent to reading between lines) to know what is really meant by speakers who do not always say precisely what they mean • To distinguish between facts and opinions as they listen, so that they can be critical listeners, not easily persuaded by other people’s clever use of language (e.g. utterances where spying on is used rather than watching, to suggest that there was something suspicious about the action). • To have practice in turn-taking and in giving feedback to the speaker by nodding, using hesitation marks etc. (Underwood, 1989) Teachers have also decide if to have the separate listening lesson where the main focus will be on listening practice or if listening is integrated into one or more of the general listening lessons. On the other hand, teachers cannot stop the growing support for the opinion that listening should play the central role in language teaching and therefore has to be integrated with other skills work. However, it does not mean that the other skills must be excluded. 34 8. Planning listening exercises According to Ur (1984, p-22), " When planning listening exercises it is essential to bear in mind the kind of real-life situations for which we are preparing students, and also the specific difficulties they are likely to encounter and need practice to overcome. " Rixon (1986) claims that teachers have looked at listening in isolation so far and it has caused that students lose the overall direction and purpose in what they are listening. Teachers have to plan their listening to be purposeful for students and not to lose the motivation. A lot of difficulties stem from the bad design of classroom listening exercises and procedures. Hedge (2000) supports the idea that now it has become common practice to use some procedures when students deal with a listening text in class. The procedures are: • Both the teachers and the students prepare for the listening by the exercises, which help them to be familiar with the topic, to focus on some language features of the text or to overall structure. The teacher has to activate students‘ prior knowledge, create interest, reason and the confidence to listen. • Before students start doing while-listening task, the teacher makes sure that everyone has understood what it involves. • The students implement the task independently without teacher’s help, if there is not a misunderstanding what is required, and they can be encouraged to cooperate and check their responses in pairs after they are ready. • The feedback session is very important as the teacher and students check their results and discuss the responses to the while-listening task. The teacher informs the students how successful they have been in doing the task. • In follow-up activities the teacher may focus on features of the text or on bottom-up processes, which will assist further development of effective listening. Listening materials Most of the teachers use a main course book, resource materials, supplementary materials or their own ideas which do a very good job in helping learners develop 35 listening skills. The main course book provides the backbone of what students do in their classes but it is not sufficient enough so teachers are pushed to use supplementary materials or specifically designed books to improve student’s listening skill e.g. Basic listening by John McDowell and Sandra Stevens. However, sometimes arises problem how to relate supplementary materials to the main course. According to Rixon (1986) there are number of ways how to do it: • Via language forms and functions – it is important to pick up language covered in your main course • Via subject matter – it is vital to find passages with the same topic or theme and extend the students‘ knowledge • Via language skills – teachers should try to connect the listening with other skills e.g. they usually read an article and produce a summary so they can listen to a short passage, take notes from it and then summarize According to Flowerdew and Miller (2005), when planning listening exercises, teachers have to bear in mind following questions, which help them to supply course books in the best way: a) General – teachers have to concentrate if the materials encourage learners to focus on developing bottom up (intonation, word stress, sounds) and top down (previous knowledge) listening skills. b) Individual variation – it is important to know if the material help learners individualize their learning, if the material reflects learners needs and wants or if it is suitable for only one level of learners or a variety of levels. c) Cross-cultural dimension – the question is if any cultural aspects of language are emphasized in the materials, e.g., ways of greeting in different countries. Teachers have to decide if there are any obvious cultural difficulties learners might deal with. d) Social dimension – it is vital to know how much of material is centred on dialogues and if the students are ready to use such aspects of dialogues as openings, closings, back-channelling and turn taking. Are students required to take on different roles in the dialogue? Are the listening materials integrated with speaking materials? Does the dialogue provide the natural spoken language or it is more like written text? 36 e) Contextualized dimension – it is important to know if the listening materials contextualized with other processes or activities, e.g., taking notes, reading, producing graphics, charts etc. f) Affective dimension – does the material consist of anything what affects the learner’s motivation? E.g., indicating the importance of particular listening skills, getting them into mood for listening, accounting for physical feelings etc. g) Strategic dimension – the question is if the material help learners to develop specific listening strategies, e.g., metacognitive, cognitive, affective h) Intertextual dimension – do the texts of materials relate to texts or features of texts learners have previously encountered? i) Critical dimension – the point is if the material covers any socio-political dimensions of the language, e.g., the language of domination, power, or if are learners encouraged to analyse the language they listen to critically. According to Scrivener (2005), when doing a listening activity, teachers should follow some rules: a) To keep the recordings short b) To play the recordings a sufficient number of times c) To let the learners to discuss their answers together d) To ask the learners about their classmates‘ opinions e) To bear in mind less successful listeners f) To play little bits of the recordings again and again until they are clear g) Not to change the requirements halfway h) To try to make the tasks as achievable as possible Teachers, when planning listening exercise, have to bear in mind listening comprehension activity types distinguished by listening skill, level of difficulty, amount and complexity of response demanded of the learner etc. They have also differentiated the quicker and simpler to the longer and more complex ones. Ur (1984) claims that there are two types of listening exercises. Listening for perception which is vital for the beginners as they have chance to practice identifying correctly different sounds, sounds combinations and intonations, where the learner has to rely upon his ear and listening for comprehension which provide useful preparation for real-life listening and practice some specific aspects that are problematic for learners. There exist a great number of 37 activities that the learners might deal with. Each author divides them into various categories according to what he concentrates on. In the first set of activities I use my own division and adjust it to my needs but it is based on Ur (1984) and her suggestion for listening activities. Listening activities based on individual words: At early stages it is important for students to practice hearing and saying the sounds of isolated words which are ideally pronounced by a native speakers because at this levels learners find even difficult to identify the right phoneme(s) and hence the right word The teacher should demonstrate the sound she wishes to teach and students are supposed to imitate or identify it. There is a varied selection of such exercises suggested bellow: a) Repetition – learners repeat short easily memorized words, consonant-clusters, e.g., gentle, spring b) Distinguishing a word which exists in similar form in two languages, e.g. native and target language c) Distinguishing two sound within the foreign language, e.g., bat, bet d) Distinguishing minimal-pair distinction e.g., cast, carts e) Asking students how many times they heard a particular sounds, e.g. /æ/ as in cat f) Identifying the right words, e.g. they have before them the word pen and they hear three options as A pan B pun C pen. Then they have to write the appropriate letter beside the word. g) Writing the right word – if the teacher gives the word /biə/ students write the possible spelling for this word so beer, bere, bier are acceptable h) Interpreting correctly the meaning of a spoken word, which is given in isolation. If a student interprets the word correctly, it means that it has been heard correctly and it is a good way of checking accurate perception Listening activities based on sentences: Words, which are integrated into sentences within colloquial, spontaneous speech, are more difficult to recognize. It causes contractions, weak forms, unstressed syllables, assimilation or elision of consonants. Teachers, to make the listening suitable for 38 learners, have to isolate these sentences or slow the delivery. As students get used to understanding such forms, they can be presented faster and integrated into longer stretches of speech. There is a varied selection of such exercises suggested bellow: a) Repetition – learners are asked to repeat short phrases or complete utterances b) Identifying word-divisions – teachers ask students how many words there would be in the written form of a given utterance c) Identifying stress and unstress – students are supposed to mark on a written text where they think the stressed or unstressed words are. E.g., in sentence: I’m very happy; I think I‘ll go and buy a flower. Stress: I’m very happy; I’ll go and buy a flower. d) Identifying intonation – using arrows, students mark the intonation if it is raising or falling e) Dictation of short utterances to check if students understand or not f) Asking for translations, matching sentences to pictures, questions to answers Listening activities based on no response – the learners are not supposed to do anything in response to the listening, it reflects the situations from real life when they do not respond such as following a guidance how to get somewhere or listening to a song. On the other hand, from facial expression and body language is easy recognizable if they understand or not. This type of exercise is practised to attract and hold learners‘ attention. a) Following a written text – it means listening to a text and reading it in the same time b) Listening to a familiar text – it is not so demanding if the learners more or less know what they are going to listen to, e.g., dialogues are practised in this way when the learners learn the text by heart c) Listening aided by visuals – the teacher provides students with visual material while they simultaneously follow a spoken description of it. The learners can point at the relevant parts of illustration as they listen. The teacher can use pictures, plans, maps, family trees, and grids as suitable visual materials. d) Informal teacher talk – it is both a good diagnostic aid for a teacher how to get information in a natural way and a possibility for students to learn by speaking 39 and acting. They can talk about their families, friends, hobbies, childhood, holiday, style of clothing they like, favourite food, etc. e) Entertainment – The teacher may raise both the learner’s motivation and concentration if she provides them with pleasurable components. Therefore it is suitable to put them after more demanding exercises. The source of enjoyment can be stories, songs, films, theatres, video or other television programmes Listening activities based on short responses – these exercises consist of listening material typically of longer sequences of a speech broken up into short pieces and they require an immediate response by the learner. a) Obeying instruction –teachers provide learners with instructions and they follow them. E.g. learners perform actions, construct models or draw pictures b) Ticking off items – learners listen to a list of words or a picture is provided and then they tick off or mark components as they hear them within a description, list of words, a picture or a song c) True or false exercises – learners are presented with spoken statements and they have to indicate whether the statements are right or false d) Detecting mistakes – Students are told stories, descriptions or longer passages with numbers of mistakes and they raise their hands, write down or call out when they hear something wrong. e) Cloze – The listening texts given to the learners have some deleted words at regular or irregular intervals. The learners might write down the missing words according to the recording or the context f) Guessing definitions – The teacher gives the learners the definition of a person, thing, place or whatever and they simply have to guess what it is g) Skimming and scanning – Learners are given a listening text and they have to identify some general topics (skimming) or certain limited information (scanning) h) Noting specific information – learners listen to a passage and are supposed to write down specific information from it. i) Pictures – e.g., identifying and ordering – learners are given a set of pictures and they are asked to identify the pictures or components as they are referred to by naming or numbering them in the demanded order. 40 j) Maps – e.g., naming features – the teacher provides learners with a map and asks them how to name particular places or where to put a particular building. She works with students‘ imagination. k) Grids – it is a good way how to display data. Learners may listen to a passage about a group of people and their jobs and then fill their names, ages and jobs into a grid. They can do the same with family trees and graphs. Listening activities based on longer responses – the learners have to use relatively long units of language in their responses and have to be able not only to understand what they hear but also to reproduce, expand or summarize it as required a) Repetition and dictation – it is based on the fact that learners understand and learn things better if they repeat them b) Paraphrasing and translating – learners can rewrite the listening texts either in the same language which is paraphrase or in another which is translation c) Answering questions – if learners answer correctly teachers‘ questions relating to a text or lecture, it signals that they understood well d) Predictions – when students hear a part of an utterance, they may be able to guess what is coming next. They can use their previous knowledge of syntactic structure, culture, idioms, proverbs etc. e) Longer filling gaps – it means that longer phrases are missing and learners have to fill them on the basis of the previous knowledge f) Summarizing – learners write a brief summary of a content g) Note taking – learners take brief notes from a listening passage, a talk or a lecture Listening activities based on extended responses – this listening is more demanding for learners and they are expected not only to understand the heard material but also to be able to compare the differences, analyse, interpret, evaluate and reason from it. They are specially created for extended reading, writing and speaking and therefore they are marked as combined skills activities. • Problem-solving – the teacher describes the problem orally and the learners‘ task is to deal with it and to solve the situation 41 • Jigsaw listening – different groups of learners listen to a different but connected passages and then they combine the information together to complete picture of a situation or perform a task • Interpretation of a listening task – learners according to voices, tones, moods of persons they are listen to recognize what is going on around and in which ways it influences the development of discourse (Ur, 1984) Littlewood (1981) supports the idea that the learner must be motivated to listen by a communicative purpose. In fact it means that the learner has to select what meanings he must listen for and which part of the text are most important to him. According to him it is a question, which is the most familiar technique for providing purpose for listening. He groups the activities according to the kind of response that the learner must produce. Performing physical tasks: a) Identification and selection – the learners have a set a pictures and have to listen to a description or dialogue and then select the picture(s) which the text refers to b) Sequencing – the learners have to put the described or mentioned pictures into the correct order c) Locating – the learners‘ task is to place various items into a appropriate location as they hear the description where to put e.g. furniture in a room, d) Drawing and constructing – the learners are asked to follow a description and draw a picture or construct a model e) Performing other actions – the learners may be required to perform or mime various actions Transferring information: a) Filling a table, chart or diagram - the learners are asked to extract relevant information from the text in order to transfer it to some other form. E.g., listening to a description of a people and find out particular information about them as height, build and hair Reformulating and evaluating information: a) Reformulating a context – the learners might be required to use their own words to summarize something what they have just heard 42 According to Scrivener (2005) it is very important to make English lessons useful and therefore listening needs to closely reflects what the learners might need to do in a real life. There are some categories the activities fall into: a) Take part in conversation b) Answer questions c) Do/choose something in response what you hear d) Pass on/take notes on what you hear There are a number of activities where students listen and: a) Choose the correct form b) Follow the route on the map c) Walk/sit/move according the instructions d) Choose the best answer for each question from the particular number of options e) Say a reply to each comment you hear f) Decide which person is saying which sentence g) Match the pictures of people with the list of opinions h) Note down the leader’s suggestions about where a place should be i) Collect comments made about something j) Draw a picture k) Tell your partner what someone thinks about something l) Decide whether the speakers like something or not m) Pick up and show the correct picture n) Note what exact words are used to refuse or accept something o) Take down the message, address and phone number p) Follow the instructions to make a model He also offers more adventurous listening activities: a) News headlines – using of up-to-date material recorded off radio b) Jigsaw listening – the learners are divided into groups and each group listen to a different passage, then they compare what they have heard and put together a story or reach a conclusion c) The tape Gallery – the teacher finds about ten interesting short jokes, stories, advertisements or poems and records the students reading them. Then they can choose their favourite one. 43 d) Home recording – it is very useful and interesting to make own short recordings as they offer listening topics relevant to the classroom e) Live listening – teachers can invite real people as they are a source of authentic listening experience f) Guest stars – the teacher can pretend being a famous person, say something about his life, the students listen to him and guess who he is and then ask a few more questions Scott, Ytreberg (1990) divide listening activities into these groups: a) Listen and do activities – e.g., following instructions, moving about, put up hands when hearing a particular sound, a word, mime stories, drawing b) Listening for information – e.g., identifying exercises, listen for the mistake, putting things in order, questionnaires, listen and colour, filling in missing information c) Listen and repeat activities – e.g., rhymes, songs d) Listening to stories e) Independent listening – listening to a cassette which comes along with a book while silent reading through it 44 9. Listening stages Listening does not only mean the process of listening to a tape or CD recorder in the language classroom but also thinking about listening passages, highlighting the unknown words, analysing the listening passages and working with new information. Even in real life we know what is the aim of our listening and we use the given information for our purposes and further needs. A commonsense way of dividing up a listening lesson is into three phases: a) Things to do before the students hear the passage, to help them get the most out of what they are going to hear b) Activities and exercises to be carried out as the students listen to the passage, to guide them as they try to grasp the main information in it c) Things to do once the class has come to grips with the meaning and content of the passage, and is ready to look back, to reflect on some of the language points in it, or to do some extension work based on the content of the passage Rixon (1986) takes these phases for pre-listening, while-listening and follow-up. Underwood (1989) distinguishes three types of listening stages: the pre-listening, the while listening and the post-listening stage Pre-listening stage Listening is a difficult process for students with no idea what to expect. Students are not able to comprehend without a certain kinds of knowledge even if the words they listen to are not unknown for them. First of all, they have to know the topic or settings is or what the relationship between speakers is. Secondly, students have to know the cultural background in which the speakers speak and the meaning of the words the speakers say. If teachers put them straightaway into a listening text, they prevent them from the use of the natural listening skills including the ability of matching what they hear with the expectations and using previous knowledge to make sense of it. This preparatory work is generally described as pre-listening. Rixon (1986) claims that in this stage, teachers should set up the challenges that will give the students a reason for bothering to listen to 45 the passage. Teachers can tell listeners something about the passage, ask them to think about the sort of information they would expect to get out of similar listening experience in real life. Pre-listening work can consist of a whole range of activities which help to focus the students’ mind on the topic, including: • The teacher giving background information • The students reading something relevant • The students looking at pictures • Discussion of the topic/ situation • A question and answer session • Written exercises • Following the instruction for the while-listening activities • Consideration of how the while-listening activities will be done (Underwood, 1989) Rixon (1986) finds this stage as preparation the students to achieve the most from the passage. Yagang (Teaching development, making the right moves) (1994) distinguishes these pre-listening activities: • Elicitation/ discussion about the topic (based on visuals, titles) It means to elicit something associated with the topic and to encourage students to exchange ideas and opinions about the topic • Brainstorming Students are asked to predict the words and expressions likely to appear in the passage. The teachers should write them on the blackboard. Students can express hypothesis about the content of the passage based on previous knowledge, by writing notes down. • Games It is a good way of warming-up relaxation and training in basic listening skills, e.g. miming words and expressions heard, it involves minimal pair distinction • Guiding questions Teachers ask or write questions that help students exploit passages The other function of pre-listening stage is to ensure student that the listening is as realistic as possible. It is a way to approach the natural sound of English to students. In 46 fact, the students act as eavesdroppers in many listening activities even if it is not so frequent in real life. Pre-listening activities provide students with a wider range of language than in the classroom in face-to-face communication. It is very important for students to know exactly what to do and it is teacher’s task to give them clear instructions. Students appreciate if they know in advance how many items they are expected to find. If students are asked to give answers to questions, it is worthy to specify how brief answers teachers require but it is believed that the shortest answer expressing the main idea is the most acceptable. A number of factors influence the choice of pre-listening activities, such as: • The time and material available – teachers have to know the time appropriate For particular task because if students are stressed with the lack of time, their concentration decrease and the listening is harder for them. There are a huge number of listening materials, which are full of great ideas. Anyway, teachers have a restricted number of listening materials available and they have to work with them and make them as interesting as possible. • The ability of the class – to chose a listening task is not so difficult as there are many resources in books or on Internet. However, the teaching mastery is to find such a listening task, which is suitable for listeners’ level, and therefore it is motivating for them. • The interests of the class and the teacher – all of students and also teachers have their interests. They like reading about them, watching TV programmes with the particular theme and it is the same with listening. If the teacher chooses the listening task, which is interesting for both the teacher and the students, he or she contributes to better and motivating atmosphere and give students the reason to listen and being involved. • The place in which is the listening being done – a place with a lot of visual aids, which is light and warm and without noise is the most suitable for listening. Students feel relaxed and have full of energy for work. • The nature and content of the listening itself – some kind of activities are not appropriate to some types of texts and it is the teacher’s work to decide what is the best for students to deal with the listening activities. 47 All the classes are homogenous and teachers should adapt themselves to this situation by varying the amount of pre-listening for different groups within a single class. While-listening stage While-listening activities, as we know according to the name, are what students are asked to do during the time that they are listening to the text. The purpose of whilelistening activities is to help listeners develop the skill of eliciting messages from spoken language (Underwood, 1989). Rixon (1986, p-68) claims, " the sort of exercise that is often used during the whilelistening phase helps students by indicating the overall structure of the argument. " It means that if teachers give the listeners the main headings and sections of what the speaker is saying, they provide a support to the listeners. A very important task of while-listening activities is to enable listeners to recognize how the language sounds so they can use it as a model of their speech. These activities are very important when the listening comprehension is the aim. Teachers have to choose very carefully because otherwise the routine activities such as producing of right or wrong answers can discourage even the most enthusiastic students. Teachers have to help students – the non-native listeners to use the same skills as they use in listening to their own language and provide them with activities, which involve prediction, matching and interpretation. Good while-listening activities help listeners find their way through the listening text and build upon the expectations raised by pre-listening activities. While-listening activities should be interesting, more familiar and motivating and they should stem from the natural need of problem solving. They should not depend mainly on previously knowledge as the level of knowledge may vary within a group of students. These knowledge-based activities lead sometimes to less time spent on the actual listening and the lost of interest of students who always know. It is more vital if students have to find solution within the listening text. Many teachers find it necessary to give some indication of context but both the amount of information given and the type of help with the activities themselves should be varied 48 depending on the needs of students. The most successful while-listening activities are challenging for more able students and whilst not discouraging for the weaker ones. According to Yagang (Teaching development, making the right moves) (1994) we recognize these while-listening activities: • Comparing – students are asked to compare the passages with prediction in pre- listening • Obeying instruction – students are given instructions and show comprehension by physical movement, finishing a task, etc. • Filling in gaps – students listen to an utterances of only one of the participants and then they are asked to reconstruct those of the others • Detecting differences or mistakes – students listen to a passages with some mistakes, they only respond when they find the mistakes and correct them. • Repetitions – students are asked to repeat short passages or complete Utterances recorded • Ticking off items (bingo) – students listen to a list of words and tick off or categorize them as they hear them • Information transfer – students are asked to make maps, plans, grids, lists, pictures, etc. • Paraphrase – students‘ task is to focus on certain sentences and paraphrase them, which is to say them in other words • Sequencing – students are given parts of a story or pictures describing a day in wrong order so they are asked to put it in the right order • Information search – students hear a passage and take notes on the segments that answer a particular question • Filling in blanks – students are given the transcript of a passage with some words missing and have to fill in the blanks while listening • Matching – students are asked to match items that have the same or different meaning as those they hear There are some factors, which affect the choice of while-listening activities: • The possibilities for varying the level of difficulty • The inconvenience of carrying out activities which require individuals to give their responses orally in the classroom – this kind of work is best done in a language laboratory. Teachers have to distinguish classroom while-listening activities which are 49 generally limited to those which can be done without the need for each student to respond by speaking and those where spoken responses made by students do not cause disturbance and preventing others from listening. • The choice between the work done by the students with the teacher present or the work, which is done as a private study, either in a listening centre or at home. According to this teachers chose the activities. They can give different students different work with regard to their levels of ability, to provide additional instructions/clarification for work to be done away from the classroom or to select activities, which generate little or no marking. • Whether or not the while-listening activities generate material or ideas which might be used for post-listening work. Teachers cannot ignore the importance of immediate feedback and inform the students whether or to what extent they were successful in the task(s), and why or not. It is more difficult to provide useful feedback at a later lesson because of the need to replay and respeak the listening text and to evoke interest in a past topic or text. In addition, much of the value of discussing why students missed thing or made errors is lost if the discussion is not held immediately. Post-listening stage " In this stage, students take the information they have gained from the listening passage and use it for another purpose. " (Rixon, p-72) E.g., students having taken notes from a passage, they can to re-forming their notes into a written description, a story, or they can summarize the information orally. Underwood (1989, p-74) claims, " Post-listening activities embrace all the work related to a particular listening text (whether recorded or spoken by a teacher) which are done after the listening is completed. " There are two types of post-listening activities. Some of them are extensions of the work done in pre- and while-listening stages and some relate only loosely to the listening text itself. For many years, the most common form of post-listening activity was the answering of multiple-choice questions or open questions based on a spoken text. Many listening tests are still like those mentioned and the difficulty stem from the fact that they depend 50 not only on listening ability but also on reading (to understand the questions) and writing (to write down the answers to the questions) skills and memory (to remember what was said). There are many purposes why to provide post-listening activities. Firstly, the most crucial one is checking whether the students have understood the listening text and whether they completed the while-listening task successfully by answering orally to teacher’s questions. Students can check the answers to each other, they can discuss them or the answers could be shown on the boards or overhead projector. Secondly, the purpose of post-listening work is rather diagnostic and reflects on why some students have failed to understand or missed parts of the message. The teachers have then an opportunity to draw attention to specific parts of the listening texts and focus on forms, functions, stress and intonation which may have been the cause of listeners‘ problems. The goal of the post-listening work consists not in the translating the listening passage word by word but in the focus on points significant for the completing the task. A third purpose lies in the opportunity given to students to consider the attitude and manner of the speakers of the listening text. Students can recognize the speaker’s mood and the reason which caused it. Another purpose of post-listening work is to expand the topic or language of the listening text. It is very useful to bring together for the students sets of vocabulary items or phrases that are used in particular area of meaning, e.g. all the expressions connected with cause that are used in a particular passage. They are activities, which can be linked not only to the listening but also to more general language learning activities. Finally, it is vital if students have their own opinions and so they are asked to consider whether they agree with the decision or the opinion taken by the speakers or not. Yagang (Teaching development, making the right moves) (1994) distinguishes these post-listening activities: • Answering to show comprehension of the messages – e.g. multiple choice or 51 true/false questions • Problem-solving – students listen to a passage and look for information relevant to a particular problem and then try to solve it • Summarizing – students summarize a story or a description how to do something, or they are given several solutions and they have to find the right one which is according to the recording • Jigsaw listening – different groups of students listen to different but connected passages, each of which supplies some part of what they need to know. Then they come together to exchange information in order to complete a story or perform a task • Writing as a follow up to listening activities – e.g., telegrams, postcards, letters or messages related to passages • Speaking as follow-up to listening activities – e.g., debate, role-play, dramatization or interview associated with the passages heard A number of factors affect the choice of post-listening activities, such as: • How much language work you wish to do in relation to the particular listening text • Whether there will be time to do much post-listening work at the end of the listening lesson. • Whether the post-listening stage is seen as an opportunity for pair/group work or whether it is intended that students should work on alone • Whether the post-listening work should consists of speaking, reading or writing • Whether it is necessary to provide post-listening activities which can be done outside the classroom (at home, in the listening centre) • How motivating the chosen activity will be and whether it can be made more motivating According to Underwood (1989, p-92), " listening should be looked upon not as an appendage, but as an integral part of the total package of learning, sometimes leading to and sometimes emerging from other work. " 52 10. Podcasts – new way of listening Nowadays technology plays a major role in daily lives of people. Students are in touch with technology very often, they find it as a common part of their lives and they are also pushed to use it. Technology is changing at the fast pace today. The biggest advantage of the use of technology is that it can facilitate both teachers‘ and students‘ work and so teachers have to help students to adapt themselves to this situation. Students can use radios, tape recorders, language laboratories, videos and also computers and iPods to improve their language skills, especially listening. "The World Wide Web (WWW) is destined to become one of the most popular facilities available to students to access information and help in their language learning. " (Flowerdew, Miller, p-179). The great thing is that students have a choice which website to visit and which activities to do. Students like working on Internet because they feel free and do not find it as learning. It means that they learn unintentionally. Teachers should use this fact and help students to find their way how to improve their English, especially listening. On the Internet exist many web pages connected with listening which concentrate on students and their natural needs to explore. Podcasting offers them a new way of listening where students can decide what to listen. Moreover, podcasting is educational oriented so students can develop both their language knowledge and listening skills. What is Podcasting? Podcasting provides a means of publishing audio programs through the Internet. Users can automatically download podcasts (usually mp3 files) onto their computers and transfer these recordings automatically to portable music players such as extremely popular iPods. Users can then listen to the files anytime and anywhere they choose. Podcasting is being suitable for English learners as it provides a means for students to get access to "authentic" listening sources about almost any subject they may interest them. Teachers can take advantage of podcasts as a basis for listening comprehension exercises, as a means of generating conversation based on students' reaction to podcasts, and as a way of providing each and every student diverse listening materials. 53 Students will obviously find the ability to listen to these podcasts useful especially due to its portability. Another useful aspect of podcasting is its subscription model. In this model, users subscribe to feed using a program. The most popular of these programs, and possibly the most useful, is iTunes. While iTunes is not in any means purely dedicated to podcasts, it does provide an easy means to subscribe to free podcasts. Another popular program is available at iPodder, which focuses solely on subscribing to podcasts. Podcasting for English Learners and Teachers Even though podcasting is relatively new, there are already a number of promising podcasts dedicated to English learning. Here is a selection of some of them: English Feed English Feed is a new podcast. The podcast focuses on important grammar and vocabulary subjects while providing useful listening practice. Students can sign up for the podcast in iTunes, iPodder or any other podcasting software. (http://esl.about.com/gi/dynamic/offsite.htm?zi=1/XJ&sdn=esl&zu=http%3A%2F%2F www.englishfeed.com) The word nerds This podcast seems to be professional, delivers satisfactory information about relevant and up-to-date topics and it also offers fun. Although it has been created for native speakers of English who enjoy learning about the ins-and-outs of the language, the Word Nerds podcast is also suitable for advanced English learners - especially those who are interested in idiomatic English. (http://podcasts.yahoo.com/series?s=5f2996d06c63487d71a274e5e5622c7c) ESL pod This podcast is one of the more mature dedicated to ESL learning. It includes advanced vocabulary and subjects, which will prove especially useful for English for Academic Purposes classes. Pronunciation is very slow and clear, if rather unnatural. On the other hand, the topics are very up-to-date, which may attract students in a very positive way. What is more, this podcast provides the learners the list of top ten podcasts. 54 (http://esl.about.com/gi/dynamic/offsite.htm?zi=1/XJ&sdn=esl&zu=http%3A%2F%2F www.eslpod.com%2F) Flo-Jo It is also a commercial site for teachers and students preparing for Cambridge First Certificate in English (FCE), Certificate in Advanced English (CAE) and Certificate of Proficiency in English (CPE). Advanced level English podcasting is provided with a decidedly British accent, both in terms of pronunciation and themes about British life. Flo-Jo also produces Flo-Jo radio and this radio Podcast is based on the weekly newsletter sent out to students preparing for the Cambridge Certificate in Advanced English Exam. Moreover, learners can find there suggestions for using this podcast, word bank list with various phrasal words, collocations and comprehensive questions. (http://www.splendid-learning.co.uk/podcast/) English teacher John Show podcast John podcast focuses on understandable English speaking in an extremely clear voice (some might find the perfect pronunciation unnatural). It provides the learners with useful English lessons, which is ideal for intermediate level learners. (http://esl.about.com/gi/dynamic/offsite.htm?zi=1/XJ&sdn=esl&zu=http%3A%2F%2F www.englishteacherjohn.com%2F) The Daily Idiom This podcast seems to be rather short and it focuses on idioms, which is very useful for the learners who wish to sound natural. Moreover, the site provides the learners with the transcript of the short podcasts. (http://englishcaster.com/idioms/) 55 Practical part 11. Lesson plans based on listening In this chapter I would like to concentrate on ideal listening lessons according to all principles, which I mentioned in the theoretical part. The result should be a lesson where learners learn something new including new vocabulary and phrases, find it useful for real life and raise their confidence in listening. It means learning in the most effective way both for the teacher and learners. 1) Lesson plan 1: At the airport The aim: to make students ready for dealing with situations at the airport when travelling abroad – obeying instructions The aid: pictures of airports (viz. appendix I), tape recorder Level: pre-intermediate Timing: 35 – 45 min. Materials: handout from Reason for listening by Scarbrough (1984) (viz. appendix II) Activities: • Pre-listening stage a) Put a picture of an airport on the board and ask students to elicit what they are going to listen to. b) Make a survey about the frequency of travelling and students‘ favourite means of transport. How often do you travel? a. Once a month b. Once a three months c. Once a year d. Never What are your favourite means of transport? a. Bike or walking b. Car or bus c. Trains d. Ship and ferry-boat e. Plane 56 c) Focus on content Discuss these questions: Have you ever travel by plane? Does it have any advantages (quick transport, the most comfortable, meals and drinks, beautiful view, adventure)? What is the worst thing at the airport before you take off? (long waiting, noise causing misunderstanding, the fear of the flight) Are you influenced by many accidents in the air, which happen including terrorist attacks, failures or the series The Lost? d) Focus on vocabulary Matching: a. Delay a place where they check your passports b. Departure lounge a place where weigh your luggage c. Departure gate waiting until a later time for some reasons d. Flight number a place where you wait before you get on the plane e. Boarding card number of your flight f. Check-in-desk a large room in an airport with duty free shops g. Passport control a ticket with the number of your seat Useful phrases: Book a flight from…to… to go to the gate number. to take off the plane, to fasten the seat belts, land, there’s an hour delay on the flight e) Now tell them what they are going to listen to • While-listening stage a) The task - their task is to choose the number between 1-5, then look at the page with the tickets and find the one with the number you have chosen, make a note of flying details – this is your flight. Imagine that you are waiting in an English airport departure lounge, get out a book or a magazine to look at or talk to friends. If you hear your flight called, go to the correct gate. If delay is announced for your flight, go to the restaurant, but make a note of how long the delay will be b) The proper listening, the teacher should tell the students to focus on key words and what they really have to know c) Then tell the students to return to their seat and choose a number between 610. If their flight was not called in part one keep the same ticket and keep waiting. Do the same what you did before 57 d) Then they should choose a number between 11-15 and do the same as before • Post-listening stage a) Monitoring – the teacher checks if all students used the right gates and took off b) Discuss things which the students found the most difficult c) Transcript listening – you can show the transcript (viz. appendix II) to learners and discuss the features of the language 58 2) Lesson plan 2 – Pirates of Caribbean The aim: to join learner’s knowledge of film characters with the facts – identifying incorrect information The aid: pictures of Johnny Depp and Orlando Bloom (viz. appendix III), CD recorder Level: pre-intermediate Timing: 30 – 40 min. Materials: handout from Active listening by Helgesen, Brown and Smith (1996) (viz. appendix IV) Activities: • Pre-listening stage a) Put a picture of Johnny Depp and Orlando Bloom (main characters of the film Pirates of Caribbean) on the board and ask students to write down as many words as they can think of when seeing these actors b) Make a survey if they have already seen Pirates of Caribbean a. Yes b. No c. I am going to d. I do not want to see it c) Focus on content and vocabulary Discuss these questions What are names of the main protagonists? How would you characterize them? Do they share a characteristic? (You can provide them with a list of adjectives describing people) What were pirates famous for? What was their work? (they robbed, attacked ships, stole, burned down towns) What did they usually steal? (gold, silver, jewellery, the riches) Do you think the Pirates of Caribbean were real? Do you know what is an abbreviation? E.g., BBC, CIA Useful phrases: to be famous for, to become known as, to carry sth from…to… sth is/was stored, symbol for sth • While-listening stages a) Provide students with a passage about pirates of Caribbean and ask students to read it 59 b) Tell students to listen to the passage, they will listen to it twice. First they will just listen and then their task will be to find and correct the mistakes. Give them an example. • Post-listening stage a) Monitoring – the teacher checks if the students understood well. The students read the passage again with the correct information b) Provide them with information that pirates are popular symbols in the United States today. Tell them to go on internet and find all areas where the pirates theme is obvious (sport themes, seafood restaurant, beach hotels) c) Tell the students to think about the pirates‘ flag and draw it 60 3) Lesson plan 3 – Horoscope The aim: to join the students‘ interest in horoscope with giving advice, describing people – looking for information The aid: pictures of sign symbols (viz. appendix V), handout with horoscope characteristics (viz. appendix VI), tape recorder The level: intermediate Timing: 30 – 40 min. Materials: handout from Self-Access by Sheerin (1989) (viz. appendix VII) Activities: • Pre-listening stage: a) Put the pictures and names of the sign symbols on the board and ask students to match them b) Help them with the pronunciation c) Focus on content and vocabulary: Ask them if they know what sign they are and if they read the everyday horoscope. If yes or no, explain why. If yes, make a survey why they read it. a. Because I believe it and they are usually true b. Because I am curious if they fulfil c. Because I find it funny Ask students to work in pairs and write down three positive and three negative characteristics about themselves and their neighbour and explain why Provide students with characteristics of particular sign and ask them to compare it with their opinions Useful vocabulary: amusing, cheerful, clever, confident, creative, easygoing, energetic, friendly, generous, gentle, good-natured, hard-working, helpful, honest, humorous, kind, loyal, open-minded, patient, polite, practical, reliable, sensible, sensitive, sociable, sympathetic, thoughtful, thoughtless, witty, selfish, bossy, arrogant, lazy, stubborn, serious, silly, irresponsible, naive, talkative, envious, quick-tempered, choleric Useful phrases: I think he/she is. ………because, I find him/her ………because, I always thought that he/she is………but, I would say that he/she is… His/her positive side is being ……………, His/her negative side is being.., He/she is very…………. 61 • While-listening stage: a) Provide students with the handout and the list of advice. b) Students are about to hear today’s horoscope over the telephone c) Students are asked to read the advice, which apply to particular star sign. Then they listen to the today’s horoscope of their three friends, complete the chart with their friends‘ star sign and the advice related to the particular star sign. d) They will listen to it more than once • Post-listening stage: a) Monitoring - the teacher checks if the students understood well and the students read the filled chart b) The teachers ask the students to tell her why they chosen the particular advice c) Provide them with the transcripts (viz. appendix VII) and explain new vocabulary d) Discuss with them another types of horoscope (Chinese) and their influence on lives of people 62 4) Lesson plan 4 – Choosing a school The aim: To make students focus on the most important things when choosing a school in English speaking country, understanding details and identifying key information The aid: pictures of types of housing (viz. appendix VIII), pictures of various international classes (viz. appendix IX), CD recorder The level: intermediate Timing: 30 – 40 min. Materials: handout from Active listening by Helgesen, Brown and Smith (1996) (viz. appendix X) Activities: • Pre-listening stage: a) Put the pictures of various international classes and types of housing on the board and ask them to think about the topic of the lesson b) Ask them if they have ever thought about studying in an English speaking country. If yes, which country would they choose? a. The United States b. Great Britain c. Australia d. New Zealand e. Canada f. Other c) Focus on content: Discuss with them when they choose a school, what information is important for them or they need it (e.g., the length of the course, location, housing, other students‘ nationalities, class size) and then ask them to make questions to be able to ask about the important information, e.g., where is the school located etc. Let them think about what else should they know (e.g., leisure time, trips, opportunity to speak to native speakers, gaining a certificate, pocket-money) Pair work: students are supposed to compare their questions and answer them. d) Focus on vocabulary: Useful vocabulary: dormitory, apartment, home-stay, visa, English level, medium-size class, brochure, campus, college, schedule, roommate, submit for sth. 63 Useful phrases: If I had chance to study in ……..I would choose……., I want to ……..because………the course lasts… the school is located in …………, I would like to live in ………….., It is very important for me to.. • While-listening activities: a) Provide students with the handout b) Tell them what they are going to do while listening – A Korean student Hyung Jin is thinking about studying English in a foreign country. Listen to him as he is talking to his teacher and write down the information important for him (class size, location, housing, his English level etc.). c) Her teacher advises to him to visit Study Abroad Fair where representatives are talking about their schools. Students task is to listen to three representatives and write down important points about each school considering Hyung Jin. d) They will listen to it sufficient number of times. • Post-listening stage a) Monitoring – students are asked to compare their answers with their neighbours and then they tell them to the teacher b) Students are asked to suggest the best school programme for Hyung Jin and explain why they think so. c) Students think about which programme would be the best for them and why. d) Students are provided with the transcripts (viz. appendix XI) and check their answers. e) They discuss other important things when looking for a language school (e.g., How much does it cost, how experienced are the teachers, is the school canteen provided etc.) f) You can discuss with them types of schools in your country comparing to schools in English speaking country (state, private schools, uniforms, subjects etc.) 64 12. Results of the questionnaire As it was already mentioned in the introduction, I made up a questionnaire concerning learners‘ view on listening activities. In my questionnaire I wanted to cover all parts of my diploma thesis and so my questions were related to the importance of listening, reasons to listen, what students‘ listening lessons mostly look like and if their teacher motivate them to listen outside the classroom. Moreover, my aim was to discover what the learners know about ways how to improve their listening via knowledge of their learning styles or various learning strategies. Finally, my question about podcasting should have disclosed the role of technology and its use in the language classroom. The research was done at two high schools in Opava and Brno and I administered 122 questionnaires. The age of students is from fifteen to seventeen which means that they are in their 1st and 2nd grade. I decided to distribute the questionnaire in English. My reasons are as follows: the first, is the supposed good knowledge of English of high school students and the second reason is that I consider it as unintentional learning or rather acquisition and therefore the teachers could not blame me for disturbing at their lessons. As the questionnaire has been written in English, I introduced it myself to most classes. Firstly, we went through the questionnaire and I explained them some specialised terms as weak forms, false starts or hesitations and then they filled the questionnaire. It took approximately twentyfive minutes. The example of the questionnaire will be shown in appendix (viz. appendix XII). 65 Questions: 1. Do you think that listening is an important part of your English class? Overall survey 5% A B 95% A = yes B = no Comparison of the 1st and 2nd grade 1st grade 2nd grade 5% 5% A A B B 95% 95% I wanted to find out if listening was important for students asking my first question. As you can see, 95% of researched students find it important and only 5% not. For 1st graders it is even more important as 97% of them answer yes on the first question. 66 2. Do you like listening activities? If yes or no, why? Overall survey 10% 22% A 19% B C D 49% A = yes B = it depends on the topic C = it depends on the length of listening D = no Comparison of the 1st and 2nd grade 1st grade 14% 17% 2nd grade 9% A 24% 17% B 24% B C 45% A C D 50% D My second question was focused on listening activities. 22% of researched students like them but 45% of them claim that if they like the listening activities or not depends on the topic, for 19% of them is the length of listening important and 10% of researched students do not like them at all. Those who answered yes named reasons as: "I think I am good at it and I like the fact that it helps me to understand real people who speak English during my journeys. " " It is important for my future. " Because it is funny. " "It is useful. " " Because I can hear the natural pronunciation. " " I can learn better the accent. " The reasons why they do not like them are as follows: the first, " I do not understand" and the second, " I am lost and confused when I am listening. " 67 3. Does the teacher speak about listening in general and strategies, which you can use to improve your listening? Overall survey 4% 23% 6% A B C D 67% A = Yes, she explains us the things we should concentrate on to be successful in listening B = Yes, we have chance to listen to a passage more than once and it helps C = Very rarely, because it is not important and we do not have time for it D = No, because it does not help us at all Comparison of the 1st and 2nd grade 1st grade 2nd grade 5% 0% 76% 24% A 7% 23% A B B C C D 65% D In this question I wanted to discover if the teachers really helped students with listening or not. 67% of students confirmed that teachers spoke about listening in general and helped them or at least 23%of them had chance to listen to a passage more than once and it helped them. Only the low percentage of students claimed that the teachers did not talk about it due to the lack of time or the fact that it did not help. The difference is obvious between 1st and 2nd graders. The first graders have no negative experience with teachers because they find the knowledge of learning strategies important and help them with it. 68 4. Do you know what learning type you are? Overall survey 5% A 6% B 34% C 44% D 11% E A = Yes, our teacher told us about it, gave a test to us where we were able to find out which learning types we are and respects it when teaching B = Yes, we know what learning types we are but we do not use it at all C = No, and I am not interested D = No, I have never heard about it E = other Comparison of the 1st and 2nd grade 1st grade 0% 2nd grade A 14% 6% 24% 55% 38% C B C 41% D 7% A 3% B D 12% E E The question no.4 deals with the learning styles and how informed the students are about them. The teacher’s role is to help the students to discover their needs and the knowledge of their own learning style can make their learning more effective. It is very surprising that only 6% of researched students know what learning type they are. Moreover, the 44% of them confirmed that they even had not heard about it. 34 % of researched students know what learning type they are but it does not influence their learning. 5% do not know what learning types they are but they are interested in. What is interesting is that the amount of knowledge students is higher in the 1st grade. 69 5. Is it more attractive for you to listen to something interesting and related to real life? Overall survey 7% A 31% B 62% C A = Yes, it is reasonable to listen if I can use it outside the classroom and I am interested in B = Sometimes, because I do not have a chance to practise it outside the classroom C = No, it does not matter if it is useful, interesting or not Comparison of the 1st and 2nd grade 1st grade 2nd grade 5% 10% A 31% A 31% B B 59% 64% C C My aim in this question was to discover links between listening, its usefulness outside the classroom and students‘ interest about these activities. 62% of researched students confirmed that it was more attractive for them to listen to something reasonable, what they can use in real life, e.g., at the airport. On the other hand, 31% of them find it important sometimes because they cannot practise it outside the classroom. Only 7% of the researched students claimed that there was no link between listening practising real situations and their interest about these activities. There is nearly no difference between 1st and 2nd graders. 70 6. What helps you in listening the most? Overall survey A 1% 28% B 38% C D 11% 22% E A = If I understand the key words and use the background knowledge B = If I know most of the vocabulary and the pace is suitable for my level C = The fact that I find it useful and interesting D = If I hear the passage more then once and the teacher stops it after each paragraph E = other Comparison of the 1st and 2nd grade 1st grade 29% 2nd grade A 0% 35% 28% B 39% C 7% B C D 29% A 1% 12% E D 20% E If teachers want to help students with their listening, they have to know what is the most important for them while listening. Question no.6 was focused on helpful things, which are used while the process of listening. Students get the most of listening if they understand the key words and have the background knowledge about the topic (38%). For 22% of researched students the knowledge of vocabulary and the suitable pace is very important. 28% of them claimed that the most effective strategy is to hear the passage more than once and to stop it after each paragraph. 11% of them see their success in listening in useful and interesting listening passages. One student confirmed the importance of transcripts. 71 7. What do you find the most difficult about listening? Overall survey A 5% 1% B 7% 23% C 11% D E 18% 25% F 10% G H A = The natural pronunciation when the speaker uses a lot of weak forms and contractions B = The speed of delivery and that you cannot ask for clarification immediately C = The spoken and informal talk with various hesitations, false starts and the information in random order D = The poor quality of recordings or the bad acoustics of the room where you listen to E = The lack of vocabulary and the need to understand each word F = The inability to concentrate on listening G = The lack of visual aids which help you to recognize the topic H = other Comparison of the 1st and 2nd grade 1st grade 2nd grade A 7% 8% 2% 19% 8% 5% 10% E 29% 12% B 1% 25% C D 15% A 4% B D E 16% F C 8% 31% F G G H H I wanted to discover the most difficult things about listening asking question no.7. Students could tick more than one option. I found out that the natural pronunciation, week forms and contractions make problems 23% of students. The speed of delivery and the impossibility to ask for clarification are problems for 25% of researched 72 students. The poor quality and bad acoustics influence in negative way 18% of students. For 11% of them is the biggest problem the lack of vocabulary and the need to understand each word. The spoken and informal talk with various hesitations, false starts and the information in random order cause problems 10% of researched students. The inability to concentrate on listening and the lack of visual aids is the difficulty for 5 – 7% of students. 73 8. Are you motivated to listen to English programmes on the radio, TV or the Internet at home by your teacher? Overall survey 11% 1% A 14% B C 38% 36% D E A = Yes, my English teacher is great and so I do my best to be successful in English including listening to programmes in English B = Sometimes, when we talk about up-to-date topics and I want to know more about them C = No, I listen to English programmes only to be good at English which I need for my future job D = No, I do not listen to any English programmes because I do not find it important E = other Comparison of the 1st and 2nd grade 1st grade 2nd grade 0% 7% 1% A 17% 24% 10% B 16% B C C 33% D 52% A 40% E D E It is very important to take English as part of our lives and therefore students have to be motivated to use English as often as they can. This question was focused on students‘ motivation to deal with English. A great teacher influences 14% of researched students. For 36% of them are up-to-date topics important. 38% claimed that the biggest motivation was their future job and 17% do not find it important. The most surprising is the fact that 52% of the 1st graders stated they were motivated by their future job. 74 9. What do the activities in your English lessons mostly look like? Overall survey 2% 1% A 5% B 43% C D 49% E A = Before the proper listening we do activities connected with the listening, we talk about the topic, useful vocabulary and phrases and after listening we discuss the interesting questions provided in listening or analyse the listening B = The teacher tells us what the listening is about, then we listen, answer some questions about the listening and the teacher explains us new vocabulary C = We listen to a passage and the teacher just explains us new vocabulary D = We just listen to a listening passage to hear the native speakers and their pronunciation, the contents is not important at all E = other Comparison of the 1st and 2nd grade 1st grade 2nd grade 0% 3% A 0% 5% B 1% A 39% 41% C 56% 3% B C D 52% E D E The pre- and post-listening activities are very important for better understanding of the listening passage and therefore my aim was to find out if the students are provided with them or not. The result was very satisfactory because 43% of researched students confirmed that they do various activities related to listening and 49% of them claimed that they knew what was the listening about before they started to listen and the teacher explained them new vocabulary. 1st graders have more experience with ideal listening. 75 10. What kind of listening experience do you usually have? Overall survey 2% 2% A 0% 10% B C D 86% E A = We listen to recordings and the teacher’s voice the most B = The teacher provides us with recordings, radio programmes, video and TV C = We listen to recording, the teacher’s voice, radio programmes, video, TV and also use the Internet where we can listen to a particular listening passage on our own, the teacher helps us and sometimes checks the listening D = We listen to recording, the teacher’s voice, radio programmes, video, TV, the Internet and also go to the lectures where we have chance to listen to native speakers E = other Comparison of the 1st and 2nd grade 1st grade 7% 2nd grade 0% 3% A 0% 13% B 0% 1% A 0% B C C D 93% D 83% E E The more listening experience students have the more they are able to deal with listening. In this question I was interested in the listening experience the students usually have. The result was not as satisfactory as I supposed . 86% of researched students claimed that they only listened to recordings and teacher’s voice. More students (10%) are provided with recordings, radio programmes, video and TV. Only 2% of students have chance to listen to native speakers and use the Internet to listen on their own. The 1st graders are provided with less listening inputs than the 2nd graders. 76 11. Do you know what podcasting is? Overall survey 2% 5% 2% A B C D 91% A = Yes, my teacher told me about it B = Yes, I found it on Internet C = No, I just do my homework and I am not interested in anything related to English D = No, I have never heard about it Comparison of the 1st and 2nd grade 1st grade 3% 2nd grade 0% 3% 0% 97% 5% 3% A A B B C C D 89% D This question discovered the role of the Internet in listening. Podcasting is a new way of listening and this question was focused on revealing the knowledge of it. The result was predictable. 91% of researched students have never heard about it. 5% of them found it on the Internet. 2% of them were informed about it by their teachers and the same number of students are not interested in anything related to English. 77 13. Interpretation of the results This questionnaire was designed to discover learners‘ view on listening activities. As was mentioned in the 1st chapter, to be a successful student, employee or businessman, they have to able communicate effectively, which also involves develop listening skills. Many specialists raise the importance of listening (Hedge, Rost) in everyday life and it was also confirmed in my questionnaire. It means that even secondary learners can recognize how crucial is to be able to listen to English not only in the classroom but also in real life situations. Many researchers claim that students listen more effectively if they have a reason for it and find it useful (Hedge, 2000, Harmer, 1991, Scarborough, 1984). They explain that having good reasons for doing things causes the increase of motivation. The researched students agree with this notion as the high percentage of them confirmed that their interest in listening activities stemmed from the topic they were listening about and that it was more attractive for them to listen to something related to real life. To develop listening skill involves a frequent training and a lot of support from teachers. There exists a lot of learning and listening strategies, which help students to deal with it. Oxford (1990), Flowerdew, Millers (2005) and Lynch (2004) see in learning strategies the best way how to build students‘ autonomy and self-esteem. My results discovered that many teachers do not bear in mind learning strategies and only 23% speak about them in their lessons. They help the students the most that they give them chance to listen more than once. The concept of learning styles is quite new but there is a lot of researches distinguishing people and their learning styles. The knowledge of them can help people to make their learning more effective. The results of my research are not satisfactory as I have found out the a half of my students have never heard about them and about 34% claimed that even if they know what learning types they are, they do not derive benefits from it at all. Many researchers deal with the question of difficulties in listening (Anderson, Lynch, 1988, Hedge, 2000, Underwood, 1989) and the researched students confirmed their 78 suggestions that the most difficult about listening to English is natural pronunciation including week forms and contractions, the speed of delivery, impossibility to ask for clarification, the spoken and informal talk with various hesitations, false starts and also the lack of vocabulary and the need to understand each word. However, what the researchers do not bear in mind so often is the poor quality of recordings and the bad acoustic of the language laboratory, which cause problems to 18% of listeners. The role of teachers has changed from controller to facilitator. Their function is not only to pass the knowledge but also to motivate the students to learn. Underwood (1989) and De Lopéz (1994) support the opinion that to motivate students to listen outside the classroom is on of the most important language teacher’s functions. The fact is that their teachers motivate only 14% of students as you can see from the graph. More motivating aspects are the desire to know more about up-to-date topics and the need to success at their future work. The teachers also play the role of resource for students to build on. They should prepare students not only for exams, listening excellence in the classroom but also for real life listening. It means that the more listening experience the students have, the better they can deal with the real world (Harmer, 1991, De Lopéz, 1994, Rixon, 1986, Underwood, 1989). The results from my research reflects the fact that the Czech teachers still do not understand the importance of various listening experience and that to teach them listen means to listen to as many sources as it is possible. More than 80% of researched students listen only to recordings and the teacher’s voice and only about 10% of them are provided with video and TV. There is a wide range of listening resources but not all of them are available for the teachers. On the other hand, the Internet and high-tech offers a lot of opportunities to practise listening both inside and outside the classroom. Students spend a lot of time surfing on the Internet and therefore Podcasting seems to be as an interesting source of their listening experience. It is up to the teachers to introduce the new opportunities of listening to their students and to get the maximum from it. The fact is that more than 90% have never heard about podcasting and a very low percentage of researched students found it on the Internet or were informed by their teachers. 79 The researchers (Yagang, 1993, Rixon, 1986, Underwood, 1989) claim that if the teachers want to make listening effective for students, it has to consist of three parts or stages, the pre-listening, which help to focus the students’ mind on the topic, the whilelistening, which enables the listeners to recognize how the language sounds and the post-listening, checking whether the students have understood the listening text or not. My research discovered that students are in most cases provided with nearly ideal listening as more than 40% of them have experience with all stages as mentioned above. However, a high percentage of researched students only know what they are going to listen, answer some comprehension questions and the teacher explains new vocabulary. 80 Conclusion "Motivation is everything. You can do the work of two people, but you can't be two people. Instead, you have to inspire the next guy down the line and get him to inspire his people." Lee Iacocca I used the Iacocca’s quotation to introduce my conclusion. This diploma thesis deals with the most effective ways of organizing listening in ELT classroom and it is predominantly connected with the role of teachers. To get the most from the learners involves a high level of motivation. According to Underwood (1989), students need to learn more than the structure of language in order to become successful listeners. They have to experience a range of situations where they have chance to practise their listening skills. It is very important for students to attempt to discover the real meaning of what they hear. First step how to start with effective listening is recognize what learning types are students we teach. There exists a wide range of tests find out the learners‘ learning style. I recommend a very useful one in my diploma thesis. What is crucial for the students is to learn how to learn. The teachers should inform them about various learning and listening strategies they can use. Namely, they can get benefits from direct and indirect learning strategies, e.g., cognitive, memory, compensation, metacognitive, affective and social, precisely described in the chapter 4 of my diploma thesis. Secondly, the teachers have to distinguish three listening stages, where the students have chance to determine what a conversation is about, to find out who is talking to whom, recognize the mood and attitude of speaker(s), decide where and when a conversation is taking place. If the listeners can answer all the questions above, they can get a lot of information from the context. The teachers should use a various range of interesting activities related to listening stages as described in chapter 9. The listening activities used in the classes should reflect students‘ interest, cover and enlarge their background knowledge and vocabulary, should be reasonable and therefore practicable outside the classroom. 81 Further, if the students can deal with listening passages, if they know what they should concentrate on, the teachers have to motivate them to listen as often as possible to gain the listening experience. They should inform them about English programmes on TV radio, recommend them good English films suitable for their level, talk about podcasting and other supplementary sources, take them to lectures of native speakers and give them chance to talk to native speakers. The teachers have also deal with student’s difficulties with listening. If the learners are provided with all listening experiences mentioned above, they are able to judge their difficulties and uncertainties. The students themselves claim that the most crucial problems are the lack of key words, vocabulary, the use of natural pronunciation with weak forms and contractions, the spoken and informal talk. The teachers can work with this information and provide students with more authentic listening passages because the more they are used to them, the better they can deal with them. They can also offer the students various texts, explain them the new vocabulary and insist on using them. My diploma thesis is focused on a better way how to organize listening in language classes. I wrote it not only to become more experienced in the field of listening, to help the other teachers with better organization of their listening activities, but also to make sure that if students are not good listeners it does not mean they cannot change it as it was in my case. I would recommend to all teachers to be patient with their students and to do the best to achieve the most important goal to be effective listeners, which means to be able to communicate to native speakers. 82 Summary This diploma thesis is called how to organize listening in ELT classroom because its aim is to help the teachers to use the listening activities to be most effective for their students. This diploma thesis is divided into two parts. The first, the theoretical part, describes the importance of listening in the language classes, deals with to-down and bottom-up listening processes, emphasizes the importance of having reasons for listening, deal with the learning styles and strategies, there are also mentioned the most frequent listening difficulties the students struggle with. The teacher’s role is the topic of the chapter 7. The next chapters give the extensive list of listening activities, advice how to plan listening exercises and emphasize the role of three listening stages, the pre-, thewhile and the post-listening. The last chapter in the theoretical part is related to the use of Internet in the language classes and offers the new way of listening – podcasting. In the practical part you can find four examples of ideal listening lessons, the results of my questionnaire discovering the learners‘ views on listening activities and the last chapter deals with the comparison of the knowledged researchers‘ theses and my results based on the questionnaire. 83 Resumé Tato diplomová práce je nazvána jak organizovat poslech ve výuce anglického jazyka, protože jejím cílem je pomoci učitelům používat poslechové aktivity tak, aby byly co nejefektivnější pro studenty. Tato diplomová práce obsahuje dvě části. Část teoretická popisuje důležitost poslechu v hodinách anglického jazyka, zabývá se procesem poslechu, zdůrazňuje důležitost mít důvod k poslechu, řeší otázky učebních stylů a strategií a jsou zde zmíněny nejčastější problémy studentů spojené s poslechem. Role učitele je tématem 7. kapitoly a odhaluje důležitost učitele v procesu poslechu. Další kapitoly nabízejí širokou škálu poslechových aktivit, radí jak naplánovat poslechová cvičení a zdůrazňují roli tří poslechových fází, jmenovitě část před poslechem, během poslechu a po něm. Poslední kapitola teoretické části se vztahuje k použití internetu ve hodinách cizích jazyků a nabízí novou formu poslechu – podcasting. V praktické části lze najít příklady vzorových poslechových hodin, výsledky mého dotazníku, který odhaluje názory studentů na poslechové aktivity a poslední kapitola se zabývá srovnáním tezí uznávaných výzkumníků s výsledky mé práce. 84 Bibliography ANDERSON, A.; LYNCH, T. Listening. Oxford University Press, 1988. ASANO, H. Basics in Listening. Tokyo : Lingual House, 1985. CLINTOCK, J.; STERN, B. Let’s listen. Heineman Educational Books, 1980. FLOWERDEW, J.; MILLER, L. Second Language Listening, Theory and Practice. Cambridge Language Education, 2005. GEDDES, M. How to listen. BBC English, 1988. HAMBLIN, H. DOUGLAS. Teaching study skills. Basil Blackwell Publisher, 1981. HARMER, J. How to teach English. Longman, 1995. HARMER, J. The Practice of English language teaching. Longman, 1991. HARMER, J.; ELSWORTH, S. The Listening File. Longman, 1990. HEDGE,T. Teaching and Learning in the Language Classroom. Oxford University Press, 2000. HELGESEN, M.; BROWN, S; SMITH, D. Active Listening. Cambridge University Press, 1996 LITTLEWOOD, W. Communicative Language Teaching. Cambridge University Press, 2004. LYNCH, T. Study listening, Cambridge University Press, 2004. McDOWELL, J.; STEVENS S. Basic Listening. Thomas Nelson and Sons Ltd, 1982. MURPHY, T. Music and Song Oxford University Press, 1993. RICHARD, M.; GORDON, D.; HARPER, A. Listen for it. Oxford University Press, 1995. OXFORD, R. L. Language Learning strategies. What every teacher should know. Boston, Heinle & Heinle, 1990. RIXON, S. Developing listening skills. London, Modern English publications, 1986. ROST, M. Listening in action. Activities for developing listening in language teaching, Prentice Hall, International (UK), 1991. ROST, M. Listening in language learning. Longman Group LK limited, 1990 SCARBROUGH, D. Reasons for listening. Cambridge University Press, 1984. SCOTT, W. Are you listening? Oxford University Press, 1979. SCOTT, W.; YTREBERG, L.H. Teaching English to Children. Longman, 1990. SCRIVENER, J. Learning teaching. Macmillan Publishers Limited, 2005. 85 SHEERIN, S. Self-access. Oxford University Press, 1989. STOKES, J. ST C. Elementary Task Listening. Cambridge University Press, 1984. Teacher Development, Making the right Moves edited by THOMAS KRAL. United States Information Agency, 1994. UNDERWOOD, M. Teaching listening. London : Longman, 1989. UR, P. Teaching listening comprehension. Cambridge : Cambridge University Press, 1984. WHITE, G. Listening. Oxford University Press, 1998. http://esl.about.com/gi/dynamic/offsite.htm?zi=1/XJ&sdn=esl&zu=http%3A%2F%2Fw ww.englishfeed.com - 11.11. 2006, 14 : 42 http://esl.about.com/gi/dynamic/offsite.htm?zi=1/XJ&sdn=esl&zu=http%3A%2F%2F www.eslpod.com%2F - 11.11. 2007, 14 : 55 http://esl.about.com/gi/dynamic/offsite.htm?zi=1/XJ&sdn=esl&zu=http%3A%2F%2Fw ww.englishteacherjohn.com%2F - 11.11. 2007, 15 : 10 http://www.education.umd.edu/EDCI/SecondLangEd/TESOL/People/Faculty/Dr.%200 Oxford/RebeccaOxford.htm - 28.2. 2007, 20 : 12 http://www.ldpride.net/learningstyles.MI.htm 28.2.2007, 22 : 06 http://www.learning-styles-online.com/overview - 28.2.2007, 22 : 08 http://www.learning-styles-online.com/inventory/questions.asp?cookieset=y - 28.2.2007, 22 : 36 http://www.splendid-learning.co.uk/podcast - 10.3. 2007, 12 : 50 http://podcasts.yahoo.com/series?s=5f2996d06c63487d71a274e5e5622c7c - 10. 3. 2007, 13: 15 http://englishcaster.com/idioms - 10.3. 2007, 13 : 25 http://www.podcastingnews.com/details/englishteacherjohn.com/rss/rss.xml/view.htm 10.3. 2007, 13 : 45 http://www.ncsu.edu/felder-public/ILSdir/styles.htm - 2.3. 2007, 16 : 39 http://www.ncsu.edu/felderpublic/ILSdir/Litzinger_Validation_Study.pdf - 2.3. 2007, 16 : 45 86 Appendix Materials for the lesson plan 1: I. Pictures of airports and airports terminals: 87 II. Handout from Reason for listening by Scarbrough (1984) and the transcript to the lesson plan 1: 88 Materials for the lesson plan 2: III. Pictures of Johnny Depp and Orlando Bloom : 89 IV. Handout from Active listening by Helgesen, Brown and Smith (1996): 90 Materials for the lesson plan 3: V. Pictures of sign symbols: 91 VI. Horoscope characteristics: Horoscopes – characteristics Aries: Libra: Pleasure: action, new beginnings, Pleasure: cooperation, fair play, assertion conversation Pain: follow-up, sharing, losing Pain: disharmony, solitude, Taurus: decision-making Scorpio: Pleasure: luxury, beauty, chocolates Pain: flexibility, low quality, being Pleasure: mystery, calling the shots, rushed passion Gemini: Pain: exposure, simplicity, interruption Sagittarius: Pleasure: options, ambidextrous, knowledge Pleasure: travel, philosophy, optimism Pain: being on time, commitment, red Pain: responsibility, details, tape commitment Cancer: Capricorn: Pleasure: baking, comfort, children Pleasure: patience, respect, success Pain: snide remarks, forgetfulness, crab Pain: disorganization, miscalculation, jokes boredom Leo: Aquarius: Pleasure: daydreams, generosity, Pleasure: innovation, originality, friends courage Pain: conservatism, being categorized, Pain: keeping up appearances emotional outbursts Virgin: Pisces: Pleasure: organization, routine, Pleasure: romance, helping others, dedication compassion Pain: messiness, inefficiency, lateness Pain: reality, mean people, insensitivity 92 VII. Handout from Self-Access by Sheerin (1989) and the transcript to the lesson plan 3: 93 Materials for the lesson plan 4: VIII. Types of houses: 94 IX. Pictures of international classes: 95 X. Handout from Active listening by Helgesen, Brown and Smith (1996) 96 XI. The transcript to the handout from Active listening by Helgesen, Brown and Smith (1996) 97 XII. The example of my questionnaire: 98
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