STUDY ABROAD FOR PROFESSIONAL DEVELOPMENT 101: HOW TO MARKET YOUR EXPERIENCES Introduction: Set yourself apart! Participation in a study abroad program shows employers that you have unique experience, skills and qualities. Developed through collaboration between Illinois State University (ISU)’s Office of International Studies and Programs (OISP) and the Career Center, this resource aims to provide past participants of study abroad programs with helpful information on how to market their experiences for professional development purposes. Equally important, a goal of this resource is to help past participants better understand the impact their study abroad experiences may have on career goals and other aspirations. This document will help students learn how to incorporate study abroad into: A résumé; A cover letter; An interview; International networking; and Searches for additional international opportunities “Numerous studies confirm the value that employers place upon applicants who have international experience. But what employers are specifically looking for are candidates who have articulated the lessons that were learned and the intercultural and interpersonal skills that were strengthened as a result of studying abroad.” –Martin Tillman, American Institute for Foreign Study Contents: Résumés …………………………………………………………………………………………………………………………….… Page 2 Cover Letters ………………………………………………………………………………………………………………………… Page 4 Interviews ……………………………………………………………………………………………………………………..……… Page 7 International Networking ……………………………………………………………………………………………………… Page 8 Additional International Opportunities …………………………………………………………………...…………… Page9 Contact Information ……………………………………………………………………………………….……………………… Page 10 References and Recommended Resources …………………………………………………………………............ Page 11 RÉSUMÉS Introduction: This section is dedicated to various suggestions for incorporating your study abroad experience into your résumé. Résumés are very important to have in modern day professional culture. Knowledge and skills acquired from participation in a study abroad program is experience that not every other applicant will be able to offer. Be sure to list that experience so you gain an employer’s attention and overall interest in your candidacy. General Tips: Adjust your résumé/curriculum vitae (CV) to the audience. Research whether or not you need to develop an alternate résumé when applying to international positions. For example: If applying for a position abroad, be sure to research if that country’s professional standard is something other than the American résumé. Include study abroad in either “Education” section or “Relevant Experience” section. Include additional activities you may have participated in such as volunteer work, research, professional development opportunities, etc. Revise, revise, revise! In addition to yourself, a handful of academic and professional contacts should revise your résumé multiple times to improve it and ensure there are no errors. Skills and Qualities to Highlight that Are Gained from Studying Abroad: Inter/Intrapersonal relations Independence and self-reliance Openness to new ideas and practices Ability to adapt to new and multiple environments Political and economic awareness due to a global perspective on life Understanding of diversity and appreciation for cultural similarities and differences Comprehension of the international dimensions of your major field of study Function with a high level of ambiguity Communication Foreign language skills Ability to communicate despite language-related and cultural barriers Learning through listening, observing and practicing Ability to identify and address needs and concerns of diverse groups of people Organizational development Time management and organizational skills Enhanced leadership Ability to set, identify and achieve goals Ability to prioritize and work efficiently with deadlines Ability to take initiative and have confidence to take risks Awareness of your profession’s system in another country Problem-solving and critical-thinking skills Study Abroad for Professional Development 101: How to Market Your Experiences | 2 How to Highlight Study Abroad on Your Résumé: Example 1: Use a format similar to this one if your résumé has minimal space, if international experience is irrelevant to the position applying for, or if you did not complete research, an internship or volunteer work. EDUCATION Illinois State University Normal, Illinois Bachelor of Arts in Psychology May 2016 Cumulative Grade Point Average: 3.5, Dean’s List Semester Study Abroad in Australia Fall 2014 Example 2: You may choose to use a format similar to this if your experience incorporated research work. EDUCATION Illinois State University Normal, Illinois Bachelor of Science in Accounting May 2015 Cumulative Grade Point Average: 3.4 University of Limerick Independent research project: Sustainability Accounting and Reporting Limerick, Ireland August 2014-December 2014 Example 3: Use this format if your coursework is relevant to the position you are seeking, or was heavily academic. EDUCATION Illinois State University Normal, Illinois Bachelor of Science in Business Administration, Minor in Management May 2015 Major Grade Point Average: 3.8, Dean’s List Relevant Coursework: International Management, Organizational Strategy, Operations Management ESSCA Shanghai, China College of Business Exchange Program September 2013-December 2013 Relevant Coursework: Chinese Language, Business Culture in China, Chinese Economy and Monetary System Example 4: You may choose to use a format similar to this if you wish to highlight a practical experience (such as an internship, volunteer work, independent research, etc.) or language proficiency. EDUCATION Illinois State University Normal, Illinois Bachelor of Science in Telecommunications Management, Minor in German May 2015 Rheinishce Friedrich-Whihelms-Universität German Language Immersion Program Bonn, Germany September 2013-May 2014 RELEVANT EXPERIENCE Deutsche Telekom Bonn, Germany Telecommunications Intern January 2014-May 2014 Collaborated with a seven member team at a global technology company Improved employee support for a new collaboration platform, Telekom Social Network Presented to Telekom employees on advantages of the Telekom Social Network Study Abroad for Professional Development 101: How to Market Your Experiences | 3 COVER LETTERS Introduction: This section is dedicated to multiple pieces of advice regarding how to utilize your study abroad experience in a cover letter. Cover letters are what draw an employer’s attention to read your résumé more thoroughly. Be sure to write a strong cover letter so the employer gives greater consideration to your candidacy. General Tips: Always consider how the experiences you are writing about are relevant to the position you are applying for. Do not focus your entire cover letter on your study abroad participation! Instead, use a couple of examples of relevant experiences and what you gained from them. Do not copy or repeat what is on your résumé! Instead, enhance the most important parts or an experience not previously mentioned. Revise, revise, revise! In addition to yourself, a handful of academic and professional contacts should revise your cover letter multiple times to improve it and ensure there are no errors. Cover Letter Examples from Baldwin Wallace University: Living in Costa Rica enhanced my ability to communicate and interact effectively with the local Latino population--a population with which this position works very closely. My studies in Japan provided me with a great insight into the cultural differences that influence consumers in different countries and will improve my ability to contribute to international marketing initiatives. My experience of living in a foreign country strengthened my ability to communicate with others and taught me how to be more flexible, patient, and intuitive. ...The skills I developed while living abroad will positively contribute to my work at _________________. Cover Letter Examples from Gustavo Adolphus College: My experience studying abroad in Germany for a semester has provided me with a cross-cultural perspective of information systems. My subject knowledge plus my ability to adapt to changing environments will make for a smooth transition from the classroom to the business environment. My study abroad experience is also an asset because I learned to view problems from culturally different perspectives. Additionally, I am able to adapt to changing environments with ease and work with people of diverse backgrounds. Study Abroad for Professional Development 101: How to Market Your Experiences | 4 How to Highlight Study Abroad on Your Cover Letter: An example from Gustavo Adolphus College Study Abroad for Professional Development 101: How to Market Your Experiences | 5 A second example from Gustavo Adolphus College Study Abroad for Professional Development 101: How to Market Your Experiences | 6 INTERVIEWS Introduction: This section is dedicated to the numerous techniques and tips that could be used to effectively market your study abroad experience during a job interview. Per Baldwin Wallace University, “Study abroad provides exceptional opportunities for you to acquire the necessary tools to compete in an increasingly global economy. Therefore, you must learn to effectively communicate the unique skills and experiences from your international exposure to differentiate yourself from other candidates.” Interviews may be your best chance to influence an employer’s decision to hire you. General Tips: Use the skills you listed in your résumé and cover letter to create your interview responses Craft stories ahead of time. Practice your elevator speech! Try to avoid short answers such as a yes or no. You must elaborate on your experiences but be concise. Do not focus every response on your study abroad experience unless it is a position that is directly relevant. Avoid mixing professional and personal goals. For example: When responding, you should emphasize desired professional learning outcomes and avoid personal goals such as make friends, travel to more places and try new foods. Prepare yourself for a variety of interviews (by phone, in person, on Skype, etc.). Speaking about study abroad would be beneficial for not only an interview for a full-time position, but also a part-time position, internship or graduate school. Practice, practice, practice! Preparation is always a plus! Potential Questions and Answers: Could you tell me about yourself and why you are interested in this position? Give background information Talk about academic and professional endeavors Speak about what draws you to this position Let them know how this position fits your goals and can enhance your professional development What makes you different than other candidates? Why you? Be sure to explain how and why you fulfill this position’s requirements and preferences Include a lesson learned while studying abroad that separates you from the rest of the applicant pool Please share a time in which you experienced a conflict. How did you resolve or manage it? Give an example of one of your most challenging life situations or experiences while studying abroad and how you resolved or managed it Have questions for the employer! Just as employers want to get to know you, you should want to get to know them and the position Great questions to ask employers include but are not limited to: More information about specific job duties Supervision, leadership, structure and teamwork of the office, department, group, team, etc. Both the most rewarding and most challenging parts of this position Negotiating remuneration and time off (approach these topics very carefully) Other negotiations such as start and end dates, employee benefits, retirement benefits, etc. Study Abroad for Professional Development 101: How to Market Your Experiences | 7 INTERNATIONAL NETWORKING According to Merriam-Webster Dictionary (2014), networking is “the exchange of information or services among individuals, groups, or institutions; specifically: the cultivation of productive relationships for employment or business.” We believe networking on an international level is important in order to maintain contact with previous faculty members and peers abroad as well as potential employers and colleagues for the future. If you desire to return abroad to live and work, networking is highly recommended. General Tips: Create your network by identifying contacts both inside and outside of the United States. Keep track of the contact information for faculty members, administrators and peers from your host institution and the study abroad office or company that you have established great rapport with. Stay in touch with contacts by sending periodic follow up emails to let them know what you have been up to, what your goals are and to learn what is going on in your previous host community. Conduct job searches in your previous host community and/or other areas and countries. Contact companies you are interested in working for whenever you encounter a position of interest. Additionally, a great way to be connected to professionals in the field of international education is through involvement with professional associations. For example, attending regional, national and international conferences would introduce you to a variety of people and opportunities. The following organizations are recommended for individuals who desire to establish and continue connections with professionals in international education. NAFSA: National Association of International Educators www.nafsa.org The National Association of Student Personnel Administrators (NASPA) International Education Knowledge Community www.naspa.org/constituent-groups/kcs/international-education The National Society for Experiential Education (NSEE) www.nsee.org The Forum on Education Abroad www.forumea.org Study Abroad for Professional Development 101: How to Market Your Experiences | 8 ADDITIONAL INTERNATIONAL OPPORTUNITIES Study Abroad Again: ISU students may study abroad for up to 12 months and earn academic credit. This is equivalent to two semesters and one summer. Many past participants feel that one term was not enough. If you are interested in studying abroad for another term, please visit our office or call us at (309) 438-5276 to set up an appointment with a Study Abroad Advisor. Peace Corps: Many ISU students choose to apply the skills they acquired while pursuing their degree and studying abroad by joining the Peace Corps. The Peace Corps accepts and places individuals, with a variety of skills and expertise, and from various educational backgrounds (i.e. majors, minors), in locations all over the world. Joining the Peace Corps is a two year commitment and an intense application process. However, those who join find it is one of the most rewarding experiences in life. To learn more about Peace Corps, you can visit www.peacecorps.gov. If your future plans include graduate school, you should consider the Peace Corps Master’s International Program. It allows you to complete a Peace Corps Fellow experience in conjunction with a master’s degree program. For more information you can visit www.peacecorps.gov/volunteer/learn/whyvol/eduben/mastersint/. The Peace Corps Master’s International Program at ISU combines graduate study with Peace Corps service to prepare participants for an effective career in community and economic development. For more information regarding ISU’s offerings please visit soa.illinoisstate.edu/graduate/ and http://stevensoncenter.org/mi/. Service Trips: If you desire an experience that heavily focuses on completing community service, you may want to check with a community-serving institution, church or religiously affiliated organization in your local area. Whether spiritual, religious or secular, it is recommended that you conduct this search independently. This is the best way for you to find an experience that best fits your aspirations, values and beliefs. For example, you could research opportunities such as TECHO. TECHO is a youth-led organization in Latin American and Caribbean countries that completes community service projects for families living in poverty. Many TECHO projects consist of constructing a home for homeless families. For more information, you may visit www.techo.org/en/techo/que-es-techo/. Leadership & Service Office: The Leadership & Service Office at ISU offers international service opportunities over winter and summer breaks. Previous locations include Mexico, Guatemala and Ghana. For more information regarding these opportunities, visit the Leadership & Service Office on the 2nd floor of the Bone Student Center or call (309) 438-7346. Volunteering and Teaching English Abroad: It is common for students to want to live abroad and volunteer or teach English for a short or long period of time following graduation. There are numerous companies you can investigate that offer such opportunities. Many of them offer certification in teaching English to speakers of other languages (TESOL), teaching English as a second language (ESL), teaching English as a foreign language (EFL), etc. Although independent trips are possible too, it is recommended that such experiences are completed through a professional and accredited company to ensure safety and security. If you are interested in such opportunities, please visit www.goabroad.com and www.gooverseas.com. These are two recommendations out of several possibilities. Searching independently may be your best option for finding what you are looking to accomplish. Study Abroad for Professional Development 101: How to Market Your Experiences | 9 Fulbright Program: Created in the 1940’s, the Fulbright Program is a merit-based international exchange program that offers grants to teach English, conduct research and complete other special projects. The U.S. Student Program is a special unit of the Fulbright Program that caters its opportunities to graduating seniors, college graduates and young professionals. For additional information about applying for a grant through the Fulbright U.S. Student Program, please visit us.fulbrightonline.org/. Au Pair: Many students accept work as an au pair or nanny abroad. This consists of living/working with a family and immersing oneself fully into the culture and lifestyle of a family abroad. Many education majors choose to do this and/or those looking to become fluent in a language other than English. There are many organizations that facilitate au pair work. However, the application process is intense and there are various background checks required in order to be placed with a family. Some resources to education yourself about becoming an au pair include: InterExchange (www.interexchange.org) ; British Au Pair Agencies Association (www.bapaa.org.uk/displaypage.asp?page=1); and Au Pair Link in various countries (all Au Pair Link websites vary) Employment Visas: Depending on your individual situation, an employment visa may or may not be required in order to work legally in your anticipated country. The employment visa process may be completely different than the student visa process you may have completed in the past. However, similar to the student visa process, every country’s employment visa process varies. We recommend that you consult with your intended country’s embassy in your local region. CONTACT INFORMATION For additional information regarding your study abroad experience, international education and additional opportunities abroad, you may contact the Office of International Studies and Programs (OISP). For additional information regarding résumés, cover letters, job searching, networking and interview preparation, you may contact the Illinois State University Career Center. Office of International Studies and Programs 308 Fell Hall Campus Box 6120 Normal, Illinois 61790-6120 Phone: (309) 438-5276 Email: [email protected] Website: internationalstudies.illinoisstate.edu Office Hours: Monday-Friday, 8am-4:30pm Illinois State University Career Center 110 Student Services Building Campus Box 2520 Normal, Illinois 61790-2520 Phone: (309) 438-0230 Email: [email protected] Website: careercenter.illinoisstate.edu Office Hours: Monday-Friday, 8am-4:30pm Study Abroad for Professional Development 101: How to Market Your Experiences | 10 REFERENCES AND RECOMMENDED RESOURCES Baldwin Wallace University. (n.d.). Study abroad and your resume and cover letter. Retrieved from http://www.bw.edu/academics/study-abroad/reentry/career/resume/ Concordia University Wisconsin. (n.d.). How to market your study abroad experience. Retrieved from https://www.cuw.edu/Departments/studyabroad/marketexperience.html Global Education/Study Abroad. (n.d.). How to market your study abroad experience: Capturing study abroad experience on a resume. Retrieved from http://www.ucdenver.edu/academics/InternationalPrograms/OIA/globaleducation/return/marketyourself/Page s/default.aspx Globalinks Learning Abroad. (n.d.). Why should you study abroad? Retrieved from http://www.globalinksabroad.org/study_abroad/why_study_abroad/ Gustavo Adolphus College. (n.d.). Cover letter example 2. Retrieved from https://gustavus.edu/cice/reentry/documents/CoverLetter2.pdf Gustavo Adolphus College. (n.d.). Cover letter notes. Retrieved from https://gustavus.edu/cice/reentry/documents/CoverLetterNotes.pdf IES Abroad. (n.d.). Study abroad: A lifetime of benefits. Retrieved from http://www.iesabroad.org/studyabroad/news/study-abroad-lifetime-benefits Institute for Study Abroad – Butler University. (n.d.). Leveraging your study abroad experience. Retrieved from http://www.ifsa-butler.org/for-alumni/leveraging-your-experience.html International Office. (n.d.). Study abroad: How to market your study abroad experience. Retrieved from http://www.iwu.edu/studyabroad/alumni/MarketingSA.html Lehigh University. (n.d.). Marketing your study abroad experience. Retrieved from http://cas.lehigh.edu/CASWebAdmin/Uploads/Documents/sus205/Marketing%20Your%20Study%20Abroad%20 Experience.pdf Merriam-Webster (2014). Networking. Retrieved from http://www.merriam-webster.com/dictionary/networking Studyabroad.com. (2013, February 4). Effective marketing of your study abroad experience to employers: Transferring the skills and knowledge you learned abroad. Retrieved from http://www.studyabroad.com/articles/effectivemarketing-of-your-study-abroad-experience-to-employers.aspx Studyabroad.com. (2012, January 12). Showcasing study abroad on your resume: How to properly articulate your study abroad experience. Retrieved from http://www.studyabroad.com/articles/showcasing-study-abroad-on-yourresume.aspx Studyabroad.com. (n.d.). Why study abroad? Study abroad from my perspective. Retrieved from http://www.studyabroad.com/student-guide/why-study-abroad.aspx Tillman, M. (2013). Student guide to study abroad & career development. Stamford, CT: American Institute For Foreign Study Study Abroad for Professional Development 101: How to Market Your Experiences | 11 308 Fell Hall Campus Box 6120 | Normal, Illinois 61790-6120 (309) 438-5276 | [email protected] internationalstudies.illinoisstate.edu 110 Student Services Building Campus Box 2520 | Normal, Illinois 61790-2520 (309) 438-0230 | [email protected] careercenter.illinoisstate.edu Study Abroad for Professional Development 101: How to Market Your Experiences | 12
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