How to keep your PC happy – A simple guide to system maintenance. Introduction.....................................................................................................3 What are the bits inside a PC? ......................................................................3 How does the PC use these bits?....................................................................3 Managing memory – the key to PC happiness.............................................4 The swap files – what is it and how do I make it less annoying. ................4 Hard Disk Maintenance – Simple tricks to keep it clean............................5 Hard disk capacity – size does matter!............................................................................ 5 The file system. ................................................................................................................ 5 My Documents folder – can I move it?........................................................................... 6 Temp folder – where did all that stuff come from? ........................................................ 7 Temporary Internet Files – keeping the incriminating evidence on file....................... 7 Scandisk – a physical for your hard disk........................................................................ 7 Disk Defragmenter – an efficiency expert for your PC. ................................................ 8 Long filenames – how long is too long? ......................................................................... 8 Registry – Your PC’s manager......................................................................9 Installing and uninstalling software – the right way. .................................................... 9 Cleaning up the mess – getting your registry back in shape.......................................... 9 Minimising what you keep in memory..........................................................9 Setting up the network connection..............................................................10 Matching Hardware and Software..............................................................12 Service Packs and Patches. ..........................................................................12 Summary........................................................................................................13 How to keep your PC happy. Introduction. When it comes out of the box, your new PC will hum along quite nicely. It will do everything you ask with the minimum of fuss and at the maximum speed. This is probably the only day that most of you will ever get the best performance from your PC. It is also the only day where you will be completely happy with its’ performance. With the exception of hardware failures, the user is the single reason why their machines don’t run as fast and efficiently as they once did. Today we will look at the reasons for this and, more importantly, ways in which we can undo all of the terrible things that we do to our machines. What are the bits inside a PC? Many of us use our PC on a daily basis without ever knowing what the bits are that make our PC tick. Most people do know that the CPU is the bit that does the thinking for the machine and the memory does the “remembering” for want of a better word. This smidgeon of understanding is as far as it goes for most people. They do, however recognise that memory is at the root of most of their speed problems. One of the most common complaints that are received by IT support staff is that “I’ve run out of memory!” Unfortunately, this is a completely meaningless statement with regard to solving PC problems as there are at least three main types of reusable memory in the average PC and a whole range of single use memory. Examples of single use memory include CD-ROMs and ROM Chips. These devices are very rarely the cause of speed problems with PC’s. Most problems occur with the reusable stuff. Firstly, there is the hard disk – the long term storage receptacle for the computer. Data is magnetically stored here and is retained even when power is lost. This component is the single most common cause of all speed issues for PC’s and is the one that most of this talk will revolve around. The next type of memory is RAM. This is the short term memory of the PC. It stores the information whilst data is being worked on as it much faster than the hard disk, however, it is volatile and, consequently, when there is no power, it forgets everything that was stored on it. As a general rule the more of this type of memory you have the faster your PC will perform. The final type of memory is the cache. This handles data immediately before going in to, and immediately after it comes out of, the CPU. This memory is extremely fast and is usually matched to the speed of the CPU so there is little point considering changing it. The cache is almost never the cause of problems. How does the PC use these bits? The operations of your PC, despite being incredibly complex on one level, are fundamentally easy to explain. The data in your machine goes through a number of exchanges from the hard disk to the CPU. The closer the data gets to the CPU the amounts handled at any one time gets smaller whilst the speed of the handling increases dramatically. The reason for this chain of handling is that hard disks transfer data at relatively slowly, whereas the CPU handles data at incredibly fast rates. Transferring data directly from the hard disk to the CPU would results in the worlds slowest PC, therefore the data goes through a few intermediaries, namely the RAM and the Cache. Managing memory – the key to PC happiness. The key to computer speed lies with managing your PC’s memory. Given that the Cache and CPU are always matched to optimise performance, the management of the RAM and hard disk are going to have the greatest impact on speed. The easiest step is to increase the amount of RAM - a simple and relatively inexpensive process. If this is not an option, however, there are a number of easy steps to extracting the best from what you’ve got. The swap files – what is it and how do I make it less annoying. As the amount of RAM in the system is limited, Microsoft Windows sets aside a portion of the hard disk which the computer uses as pseudo-RAM, otherwise known as virtual memory. This hard disk space is handled dynamically, meaning that it grows and shrinks as required. You may have heard your PC start rattling away to itself, seemingly without you touching it. This is your computer changing the size of its Swap File. The default disk drive for the swap file is also C which may be inconvenient if this partition or disk is very small. You can change the behaviour of the swap file fairly easily, however, care must be taken to ensure that a few simple criteria are met. Firstly, the swap file must be retained your computer will be unable to run without it. The swap file should be no smaller than 384MB in size whenever possible. It must also be on a local hard disk – not a network drive and finally should be on the fastest hard drive in your PC. Fixing the size of the swap file will also stop it from resizing at inopportune moments. You can change the way Windows handles the swap file by going to the Control Panels and opening the System control panel and clicking on the Performance tab∗. This will produce a Window similar to the following. As can be seen you can select the disk and upper and lower size of the swap file. ∗ This varies between operating systems – please phone for specific instructions. Hard Disk Maintenance – Simple tricks to keep it clean. In terms of improvements in speed and performance, maintaining your hard disk regularly can provide the biggest return for effort in terms of system efficiency. There are a few simple tricks and processes that, if used on a regular basis, will ensure that your hard disk stays in tip-top shape. Setting aside 15 minutes once a month should be sufficient to perform most of these checks. These simple steps should be performed in the order that they are presented here, as each one influences the rest. Hard disk capacity – size does matter! No matter what the size of you hard disk, Windows operates most efficiently if the disk is no more than 75% full. This allows Windows ample space to change the size of the Swap File as necessary. It also allows disk tools, such as Disk Defrag, to operate as efficiently as possible. Most of the systems we have delivered use a large hard disk, split into a number of partitions which show up in Windows as different disks. Unfortunately, due to a number of technical issues and University policy, a lot of systems over the age of 1 year were shipped with a 2 Gigabyte system partition. For newer operating systems (Win98, Me, 2000 and XP) a 2 Gigabyte C drive is really too small. It is, however, quite difficult and risky to change the partition size on a hard disk once it has data on it, but it can be done. If you think that your machine needs this, please let me know. The file system. There are a number of file systems that are used by Windows operating systems. The file system determines how the data is written to the disk. There are three file systems that are likely to be encountered on your PC – NTFS, FAT16 and FAT32. NTFS is by far the most powerful and versatile of the systems, however it cannot be used by all operating systems. The following table describes the compatibility of each file system with various operating systems. NTFS A computer running Windows XP or Windows 2000 can access files on an NTFS partition. A computer running Windows NT 4.0 with Service Pack 4 or later might be able to access some files. Other operating systems allow no access. FAT Access is available through MS-DOS, all versions of Windows, Windows NT, Windows 2000, Windows XP, and OS/2. FAT32 Access is available only through Windows 95 OSR2, Windows 98, Windows Millennium Edition, Windows 2000, and Windows XP. The following table compares disk and file sizes possible with each file system. NTFS FAT Recommended minimum volume size is approximately 10 Volumes from floppy megabytes (MB). disk size up to 4 gigabytes (GB). Volumes much larger than 2 terabytes (TB) are possible. Does not support domains. Cannot be used on floppy disks. File size limited only by size of volume. Maximum file size is 2 GB. FAT32 Volumes from 512 MB to 2 TB. In Windows XP, you can format a FAT32 volume up to 32 GB only. Does not support domains. Maximum file size is 4 GB. The file system of choice for Win95/98/Me is FAT32. For Windows NT/2000/XP the best possible choice is NTFS unless the disk size is very small. File systems can be changed in the Win95/98/Me systems by using the Drive Conversion utilty in the Programs → Accessories → System Tools folder. To convert the file system on a Windows NT/2000/XP the Disk Management control panel, however this should not be attempted without guidance by you friendly IT support person. My Documents folder – can I move it? When Microsoft Office installs, it automatically creates the “My Documents” folder on the C Drive, occupying vital space on your system disk. This folder can, however, be easily moved by simply copying it to another disk and changing where the desktop shortcut points to the new location. To do this click on the My Documents icon with your right mouse button and select properties. When the properties window appears click on the “shortcut” or “target” Tab (depending on o/s version) and change the target line to reflect the new location of the folder. Click on OK to close this window. Temp folder – where did all that stuff come from? One of the simplest ways to recover disk space is to empty the temp folder. This folder may be located either in the C: drive as a stand alone folder or as a sub-folder to the Windows folder or in the local settings folder of your profile in Windows 2000 or XP systems or in all of these places. Large amounts of data can accumulate in this folder without the knowledge of the operator. Emptying this folder regularly helps to maximise the amount of space available to your system. Temporary Internet Files – keeping the incriminating evidence on file. Similar to the temp folder, the Temporary Internet Files folder can also hold a lot of useless files. On very slow network connections, eg modems, this folder can speed up the loading of commonly accessed files, however, it is not really necessary on the Uni’s high speed system. Although this folder rarely gets as large as the Temp folder it should be cleaned out at the same time. This folder also holds clues to websites that you may have visited, which may not always be a welcome trait. Scandisk – a physical for your hard disk. Scandisk should be run around once per month in order to ensure that your hard disk is as healthy as technically possible. Scandisk detects both software and physical damage to your hard disk and is able to fix some problems with damaged files as well as detect and remove lost file fragments that may still reside on your hard disk. When Scandisk detects physical damage to your hard disk it can move data away from that area and lock it off so that your hard disk will no longer attempt to store data there. Disk Defragmenter – an efficiency expert for your PC. As your hard disk fills up, your PC finds it harder to store whole files in the same place on the disk and so it starts to split the files to store them wherever it can. As you then delete other files, little spaces open up all over the disk meaning that newly saved files are broken up into more and more parts. When you wish to access these files, your PC firstly needs to collect all of the parts and put them back together again before you can use them, all of which slows down your computer. This problem is massively amplified when your Swap file is forced to use fragmented space as it is acting as RAM and is already massively slower than the hardware it is emulating. Running Disk Defragmenter on a regular basis will minimise these problems. Disk defragmenter also places all of the relevant parts of a program, ie the .exe files and the accompanying .dll files next to each other on the disk - cutting loading times by a much 50% . The drawback to Disk Defragmenter is that it takes a long time to run on large disks. Whilst it can be run in the background while you continue working, it is best to let it run, unhindered, overnight. The defragmenter should also be run once per month, although it may not be necessary to fully defragment the drive – the program will indicate whether or not it will be necessary. Long filenames – how long is too long? Long filenames are one of the great advances of Windows over the DOS operating system. We can now be much more descriptive in the names that we give to our files, but occasionally it can get out of control. Some file systems, namely FAT16 (Win95) and Joliet (CD-ROMs) have restrictions on file name and Path lengths. FAT16 has a maximum path length of 255 characters and Joliet has the maximum filename length of 64 characters. This should be kept in mind if you ever need to transfer your data to CD-Rom or a Win95 machine. As a real life example of what is probably a too long path length; H:\xxxxx\Experiments\ToF-SIMS\7.4.03 ToF-SIMS TiO2 (Philips) and ZnO (sol-gel) gamma experiments\070401-calculations s mymi vypocty – isotopes not considered (path = 157 characters) (file name = 64 characters) Registry – Your PC’s manager. Everything that happens in your PC is controlled by the Windows Registry from which programs are installed, which files talk to these programs, where you like to save your data – essentially every facet of your computer’s operation. Obviously, the registry contains a vast amount of information; therefore it is essential that it contains only the information that it needs. Installing and uninstalling software – the right way. Whenever a program is installed, it writes information to the registry which will stay there indefinitely, unless that software is correctly uninstalled. At the same time as the installation is making all of these changes, it writes a small file tracking all of the changes. This file is used when uninstalling software, and ensures that all changes are undone. It is essential that software is uninstalled, not just deleted, when it is no longer required. By simply deleting the folder containing the program, additional files are left in a number of different places around your system. Additionally, as all of the “keys” are left in registry, your system thinks that the program is still installed, possible leading to errors and slowed performance. Cleaning up the mess – getting your registry back in shape. Even if you install and uninstall software correctly, your registry will invariably pick up some errors and contain unwanted information. Fortunately, there is a simple and relatively painless way of cleaning up the mess using a program called Regclean. Regclean was written by Microsoft to search through your registry for errors and registry “orphans”, data that was intended for a long since deleted program. Whilst far from foolproof, this program will significantly reduce the number of dead entries in your registry, contributing to a faster, more stable system. Minimising what you keep in memory. There are hundreds of little programs which can be downloaded or installed onto your PC which claim to do all sorts of magical things, but which, in reality, end up using up valuable memory space. The only programs that are actually required at startup are explorer and the system tray. Although it is not essential for the running of the system, we also strongly recommend having your virus checker on-line. All other programs just take up space, therefore we need to minimise the number of these gadgets. Removing all of these programs is a very simple process. Firstly go to the start menu, select Run and type in Msconfig and press the enter key. The following window should appear. Click on the Startup tab to get the following screen; Remove the tick from the check boxes to stop the programs being launched at startup. The only programs that must be retained are explorer, systray and vptray. Setting up the network connection. A poorly configured network connection can severely affect the performance of your system. The Uni has undergone a number of changes to network configuration in the last few years, however, not all systems have been adjusted to reflect these changes. To check your setup you will need to open the Network Control Panel (Win9x/Me) or the Network Connections Control Panel (Win NT/2000/XP). In Win NT/2000/XP a window similar to the following should appear. To get the connection details click on the Local Area Connection with your right mouse button and select properties. A window similar to the one below should appear. In windows 98, this windows will appear when you open the Control Panel without the intermediate step. There are only 2 items that must be included in the network settings – “Client for Microsoft Networks” and “Internet Protocol (TCP/IP). Having File and Printer Sharing installed is ok, but other protocols such as NetBEUI or IPX should be removed (or uninstalled – depending on O/S). The next step is to ensure that the TCP/IP settings ar correctly configured. To do this click on Internet Protocol (TCP/IP) and then click on the Properties button. All settings in the TCP/IP protocol should be set to automatic and that there are no DNS names programmed in. Matching Hardware and Software. Whilst we all like to have the latest and greatest software, the simple fact remains that despite a large number of cosmetic changes and some minor formatting issues, the essential functions of the Microsoft Office suite have not changed since the very earliest versions. This is also true for a great many other packages. Most software comes with an advisory on the minimum system requirements to efficiently run the software. Whilst most software will run on systems below the minimum specifications, it will often be at the expense of speed and/or system resources. In many cases there will be a version of the required software that is appropriate for your PC. As an example, a Pentium 100 with 32MB of RAM and a 820MB Hard Disk cannot run Windows 2000 and Office XP. It will, however, run Windows 95 and Office 97 quite efficiently, in many cases as fast as a Pentium III 500 with 128MB Ram and a 10GB Hard Disk will run Win2000 and Office XP. Service Packs and Patches. With software packages as big and as complex as Windows or Office there is invariably bugs and enhancements that were overlooked in the testing of the package before release. To fix these problems and to make other useful updates to the packages, the software companies release patches and service packs. Microsoft produces service packs, which incorporate all cumulative patches, for periods of up to 5 years after the release of their products. These updates also fix security loopholes in the network connectivity functions and are therefore important not only for performance and stability reasons, but also for data protection reasons. Summary. Because the user is the biggest cause of PC problems, this means that most of the damage can be undone. The hard disk is the biggest single cause of performance problems, however, controlling the hard disk size, using scandisk and defrag regularly, and controlling what is running on the PC will resolve most of the problems. Making sure that the software installed on the machine is appropriate for a machine of this configuration and application of service packs and patches will further assist in the maintenance of the machine. Like all machines, your PC needs regular maintenance. The upside to this is that by spending 15-30 minutes per month, your mental health will reap the benefits.
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