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How to Transform
Patient Care
Telehealth Summit 2011
Event Guide
Partnered by
Technology Business Policy
Tuesday 28th June 2011
10am - 4.30pm
Skinner’s Hall,
8½ Dowgate Hill,
London
EC4R 2SP
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Agenda
TELEHEALTH SUMMIT
28TH JUNE 2011
Skinners’ Hall, 8 ½ Dowgate Hill, London EC4R 2SP
9:30am
10:00am
10.10am
Chair
Speakers
11.00am
Registration and refreshments
Welcome from Dr Clare Gerada (Chair, RCGP) and Julia Manning (CEO, 2020health)
PLENARY SESSION ONE:
SETTING THE SCENE
Julia Manning
Andrew Lansley MP, Secretary of State for Health
David Hendon, Director of Information Economy, DBIS
BREAKTHROUGH SESSIONS
Breakthrough session 1
1.
Ruth Chambers
2.
Dr Shahid Ali
3.
Dr Amir Hannan
4.
Dr John Parry
5.
Dr Nick Robinson
GP pioneers driving telehealth - Banqueting Hall
GP, RCGP PBC lead
GP & National Clinical Lead Intelligence for Commissioners
GP, Haughton Thornley Medical Centre
GP, Holycroft Surgery, Keighley, TPP Clinical Director.
Associate Director for Long Term Conditions and Telecare, NHS Direct
Breakthrough session 2
1.
Aleix Bacardit
2.
Dr Iain McNeil
3.
Loy Lobo
4.
Miles Ayling
5.
Nicola Thomas
How Government can enable the uptake of telehealth - Committee Room
Manager EMEA Pharmaceuticals & Healthcare Practice, AT Kearney
Clinical Lead, Pfizer Health Solutions
Healthcare Strategy & Transformation, BT
Director of Innovation & Service Improvement, Department of Health
Head of Health, Vodafone UK
Breakthrough session 3
1.
Prof John Morgan
Embracing Telehealth in pathway redesign - Court Room
Professor of Cardiac Rhythm Management,
Southampton University Hospitals Trust.
Senior Lecturer in Haematology at Barts & The London School
of Medicine and Dentistry
Community Matron, NHS North Yorkshire and York
Medical Director & Director of Primary Care; NHS North Yorkshire & York
Consultant Diabetologist, Airedale NHS Foundation Trust
2.
Dr Drew Provan
3.
4.
5.
Mandy Whitley
Dr David Geddes
Dr Richard Pope
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Agenda (continued)
12.15pm
1.15pm
Chair
Speaker
1.45pm
LUNCH AND EXHIBITION
PLENARY SESSION TWO:WHOLE SYSTEM DEMONSTRATORS
Michael White, Guardian
Professor Stanton Newman, Whole Systems Demonstrator Project, City University
BREAKTHROUGH SESSIONS
Breakthrough session 1
1.
Phil O’Connell
2.
Dr Shahid Ali
3.
Dr Richard Berkley
4.
Dr Nick Robinson
5.
Dr John Parry
GP pioneers driving telehealth - Banqueting Hall
RCGP PBC lead
GP & National Clinical Lead Intelligence for Commissioners
GP, Orchard Medical Centre
Associate Director for Long Term Conditions and Telecare, NHS Direct
Holycroft Surgery in Keighley, TPP Clinical Director
Breakthrough session 2
1.
Aleix Bacardit
2.
Dr Iain McNeil
3.
Loy Lobo
4.
Stephen Johnson
5.
Nicola Thomas
How Government can enable the uptake of telehealth - Committee Room
Manager, EMEA Pharmaceuticals & Healthcare Practice, AT Kearney
Clinical Lead, Pfizer Health Solutions
Healthcare Strategy & Transformation, BT
Head of Long Term Conditions, Department of Health
Head of Health, Vodafone UK
Breakthrough session 3
1.
Dr Richard Pope
2.
Dr Drew Provan
3.
4.
5.
Embracing Telehealth in pathway redesign - Court Room
Consultant Diabetologist, Airedale NHS Foundation Trust
Senior Lecturer in Haematology at Barts & The London School of Medicine
and Dentistry
Mandy Whitley
Community Matron, NHS North Yorkshire and York
Dr David Geddes
Medical Director & Director of Primary Care; NHS North Yorkshire & York
Prof W. Angus Wallace Professor of Orthopaedic & Accident Surgery
3pm
3.30pm
TEA AND EXHIBITION
PLENARY SESSION THREE: DOCTOR, ARE YOU USING TELEHEALTH?
Chair
Bridget Osbourne, Chair RCGP Welsh Council
Final speakers Mark Garnier MP, Chair of the APPG on Telehealth
Feedback from Breakthrough Sessions
John Cruickshank, author, Healthcare without walls
4.20pm
4.30pm
Concluding remarks
End
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Dr Shahid Ali
NHS Yorkshire
& Humberside
Miles Ayling
Director of Innovation & Service
Improvement, Department of Health
Shahid Ali is a clinical leader with strategic vision
and a passion to improve services to achieve
better health outcomes for patients. He works as a
general practitioner specialist and highly trained
and skilled Deputy Director in primary care both in
a clinical and senior managerial capacity. Currently
he is seconded to NHS Yorkshire and Humber as
Clinical lead in Primary Care and is working on
several work streams including personalisation of
self care in long term conditions, telehealth, and
telemedicine. He is National Clinical Lead
Intelligence for Commissioners for the Department
of Health.
Miles Ayling is Director of Service Design
(Commissioning and System Management
Directorate) at the Department of Health in the UK.
As Director of Service Design, Miles heads a
Division of around 40 staff, and has policy
responsibility for a number of important areas of
health service and system design:
• Long-term conditions (including care planning, case
management, self care and assistive technology).
• Urgent & emergency care (including Out of Hours,
Ambulance services and Adult Critical Care).
• Reconfiguration of services in Primary Care
Trusts and hospitals.
• Non-emergency three-digit (telephone) number,
• Innovation (creating the culture, behaviour, funding,
knowledge and support infrastructures that allow
innovation to flourish throughout the NHS).
Since moving to the Department of Health in 2002
from the Benefits Agency, Miles has been responsible
for significant healthcare reform programmes,
including the introduction of legislation on care
trusts, delivery of commissioning a patient led
NHS, and Local Delivery Planning. He has also led
programmes to reduce burdens and bureaucracy
on the front line, introduced new planning regimes
for the NHS, and led the NHS wide restructuring of
Strategic Health Authorities and Primary Care Trusts.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Aleix Bacardit
Manager, EMEA Pharmaceuticals
& Healthcare Practice at A.T. Kearney
Dr Richard Berkley
Aleix Bacardit is a Manager in the EMEA
Pharmaceuticals & Healthcare Practice at A.T.
Kearney Management Consultants based in
London.
Richard Berkley is a GP in South Glos working also
as a GPwSI in Heart Failure. He works with both
NHS South Glos and NHS Bristol on cardiology
related issues looking to improve services to
people with Long Term Conditions.
He has broad experience of applying technology
in healthcare contexts, including design and
implementation of e-health and mobile health tools.
He has supported the Department of Health on the
development of guidance toolkits for commissioning
of cancer services (Cancer Reform Strategy, 2007)
and designed innovative uses of technology to
enable NHS chemotherapy departments use
existing resources more effectively and
commissioners and providers to plan better (CPort, Chemotherapy Capacity Planning Tool). He
has also worked extensively with the
pharmaceutical industry, developing innovative
ways to access health markets and helping the
industry to work more closely with payers.
Aleix has also worked with technology companies
with interests in mobile health, where his
knowledge of healthcare systems has been seek to
improve aspects ranging from marketing to
product design and development.Most recently, he
co-authored the paper “Mobile Health – Who Pays?”
in collaboration with the GSMA, the Global
association of Mobile Phone companies.
In 2007 Richard started working on a telehealth
pilot based just in his practice of 14,000 patients
and has spent the last 4 years finding out some of
the pitfalls and benefits of telehealth. He has
worked with Tunstall in developing scale
deployment of telehealth in North Yorkshire
and more recently in Gloucestershire.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Ruth Chambers
PBC lead, RCGP
John Cruickshank
Ruth's been a practising GP for > 30 years, being
involved in trialing telehealthcare through practice
based commissioning leadership. Ruth is an
Honorary Professor of Primary Care at
Staffordshire University, and well known GP
author and lead on promoting the quality of
patient care delivered in general practice.
John is an independent expert in NHS IT and
telehealth. During 2010, he authored two influential
and authoritative reports published by
2020health.org on how the NHS must make better
use of technology:
“Fixing NHS IT: A plan of action for a new
government”
“Healthcare without walls – a framework for
delivering telehealth at scale”
His 25 year career has included leadership roles in
the healthcare practices of major systems
integrators and consultancies. In addition to his
role with 2020health, he provides high value
advisory services to organisations committed to
the strategic use of information and telehealth
technologies in healthcare.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Mark Garnier MP
Dr David Geddes
Medical Director & Director of Primary
Care; NHS North Yorkshire and York
Mark was born in 1963 in London and is married
to Caroline. Together, they have three young
children; Edward, Jemima and George. Mark
went to school at Charterhouse, in Surrey, before
embarking on a career in the City of London
in 1982.
I have been in general practice in York for 20 years,
having trained in London. I work in a small city
training practice of 5000 patients. I have a special
interest in mental health.
Mark was elected to serve the constituency of
Wyre Forest in 2010, but has been an active
campaigner in the area since January 2004,
standing for election at the 2005 general election.
Mark serves on the influential Treasury Select
Committee and brings a wealth of knowledge from
his experience in banking and investment
management. Mark also serves as an officer on a
number of All Party Parliamentary Groups,
including The Economy of the West Midlands,
Telehealth, Space, Economics Money and Banking,
Infrastructure and Telehealth.
Mark is a governor of Kidderminster College and
takes an active interest in the local community in
Wyre Forest, supporting local charities
organisations. Outside Wyre Forest and his political
interests, Mark is a Freeman of the City of London,
sitting on the Court of the Worshipful Company of
Coachmakers. In his free time, Mark is an
enthusiastic photographer as well as a keen
target rifle shot.
I combine my clinical work with being the Medical
Director and Director of Primary Care at NHS
North Yorkshire & York. The Primary Care Trust
(PCT) is the largest and most rural in England,
geographically being the size of Cyprus. The PCT
contract with 100 GP practices which are formed
into 5 GP commissioning consortia.
I am also a Director of Medipex Ltd, the innovative
hub for NHS Yorkshire and Humber providing
technology and knowledge transfer services to the
UKs National Health Service, ensuring that the
innovations and intellectual property within the
NHS are identified and developed in the interests
of improved patient care and also for the benefit of
the NHS and the inventors.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Dr Clare Gerada
Chair of Council
Dr Clare Gerada has become the first female Chair
of the Royal College of General Practitioners
in 50 years.
Clare is the daughter of Dr Anthony Gerada and
Mrs Josephine Gerada. Clare studied medicine at
University College London, qualifying in 1982. She
trained in medicine, then psychiatry and then
followed her father’s foot steps and became a
general practitioner in South London, where she
has stayed every since. The practice started life in
1969 – and remains on its current site – on the
ground floor of a 19-storey housing estate in
Lambeth. The practice has now expanded
becoming one the largest GP group practices in
London. Her training in psychiatry led her to a life
long interest in managing drug users – and in fact
represented the Department of Health (England)
advising the Maltese Government on their
drug policy.
Over the years, Clare has held a number of local
and national leadership positions, including
Director of Primary Care for the National Clinical
Governance Team and Senior Medical Advisor to
the Department of Health. In 2008, she won the
contract to run the Practitioner Health Programme
(www.php.nhs.uk), which is a pioneering
programme providing confidential services to
doctors and dentists with mental health or
addiction problems.
Clare has published a number of academic papers
and she has strong links to three Royal Colleges
and is a Member of Royal College of Psychiatrists,
Fellow of Royal College of General Practitioners
and finally, was awarded a Fellowship of Royal
College of Physicians in 2008. Clare was awarded
an MBE in the Millennium Birthday Honours for
services to medicine and substance misuse.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Dr Amir Hannan
Haughton Thornley Medical Centre
David Hendon
Department for Business,
Innovation and Skills
Dr Amir Hannan is a full-time general practitioner
in Hyde, UK. Developing a “Partnership of Trust”
between patient and clinician, he has enabled over
10% of his patients (more than 1,300) citizens to
access their GP electronic health record on-line,
helping them to self care and become eMPOWERed.
Presently he is the Primary Care IT lead and Map
of Medicine clinical lead for NHS North-West
and a member of the Health Informatics Clinical
Advisory Team (www.northwest.nhs.uk/HICAT).
David has been Director Information Economy
since 2002, responsible for BIS’s business-facing
activities and policy in communications &
broadcasting networks, internet, software and
computer services, information security,
electronics, digital content, media, publishing, and
postal sectors. In addition he was appointed
Director, Life Sciences in BIS in December 2010.
He is a member of the Clinical Leaders Network
and an editorial board member for the Journal of
Communication in Healthcare. He has set up an
innovative health 2.0 website for his practice,
www.htmc.co.uk putting patients, managers and
clinicians at the heart of healthcare, giving them
“control” and enabling “Real-time Digital Medicine”.
He was previously Chief Executive of the
Radiocommunications Agency, which managed UK
radio spectrum prior to the establishment of the
converged communications regulator Ofcom. His
earlier career included appointments in the
Ministry of Defence, the Home Office, Cabinet Office
and the Department of Trade & Industry. He was
Chairman of the Board of the European
Telecommunications Standards Institute from 1996
to 1999 and a council member of the Engineering
and Physical Sciences Research Council from
2006 to 2009. An electronics engineer by
profession, he has also held many voluntary
appointments in national charities working with
disabled people. He is married with a son
and two daughters.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Stephen Johnson
Deputy Director, Long Term Conditions,
Department of Health
Andrew Lansley MP
Secretary of State for Health
Stephen has held a number of policy roles in the
Department of Health including system reform,
establishing PCTs, commissioning, workforce
planning, NHS pay reform and since the summer
of 2008 head of Long Term Conditions.
Andrew Lansley has been MP for South
Cambridgeshire since 1997 and since 2010 has
been the Secretary of State for Health. He has
visited hospitals and GPs across the country,
listening to clinicians and NHS professionals,
which has helped shape the Conservative Party's
and now the Coalition Government's Health
policies, offering the prospect of real and positive
change for our NHS.
Prior to joining the Department ten years ago,
Stephen worked in the NHS in both provider and
commissioner roles. This includes experience in
primary care, general surgery, orthopaedic
surgery, A&E, theatres, learning disabilities,
performance management and joint working
with local authorities.
Andrew is well respected across healthcare for his
extensive knowledge of the NHS and health
services. Coming from a public service family, his
father worked for the NHS for nearly 30 years from
1948 until he retired, running the pathology lab at
East Ham Memorial Hospital. His eldest brother
trained as a teacher and his middle brother has
been a policeman for 30 years.
Andrew previously served as a member of the
Health Select Committee and the Trade and
Industry Select Committee and is currently the
Chairman of the All Party Parliamentary Group on
Stroke.
His special interests include health policy; trade
and industry; and local government.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Loy Lobo
Healthcare Strategy
& Transformation, BT
Dr Iain McNeil
Pfizer Health Solutions
Loy is responsible for incubation of innovative
products and services that meet the current and
emergent needs of BT Health’s customers in the
UK and around the world. Over the past seven
years he has worked on BT’s interests in telehealth
in partnership with lead customers including
clinicians and patients, policy advisors, telehealth
vendors, software houses and service providers, to
help shape the ecosystem of services required for
mainstream telehealth.
Iain started his career as a GP in 1981 and has had
a continuous clinical role in a variety of guises
since then. In addition to his clinical activities he
has been a Medical Director in a number of NHS
environments including PCT, NHS Ambulance
Trusts and NHS Direct. He has also served as a
national adviser on clinical governance and prehospital emergency care. He acts as a consultant
adviser to a number of national and international
bodies on pre-hospital care and is an adviser to the
United Nations and leads the official UK medical
search and rescue response to natural disasters
abroad. He is an examiner at the Royal College of
Surgeons in Edinburgh.
Prior to working with BT, Loy had 14 years
experience in Management Consulting, covering
the domains of Business Strategy, Change
Management, and Enterprise Systems
Implementation. He specialises in developing
business strategy for emerging or breakthrough
opportunities, managing the innovation process
and in developing new ventures in a corporate
environment. Loy has a BSc in Microbiology and
an MBA from London Business School.
Iain has been with Pfizer Health Solutions since
2005 with a short break doing a full time clinical
leadership role in innovative services inside the
NHS. He is expert in the delivery of care for long
term conditions through tele-health and tele-care
and leads on medical aspects of all Pfizer Health
Solutions projects and clinical training
programmes.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Julia Manning
Chief Executive, 2020health.org
Julia studied visual science at City University and
became a member of the College of Optometrists
in 1991. Her career has included being visiting
lecturer in clinical practice at City University,
visiting clinician at the Royal Free Hospital, being
a founder member of the British Association of
Behavioural Optometrists and working with
Primary Care Trusts in south east London.
She was a Director of the UK Institute of
Optometry for 6 years, took post-graduate studies
in diabetes and founded Julia Manning Eyecare,
a specialist optometry practice for people with
mental and physical disabilities which was
bought by HealthcallOptical Ltd in August 2009.
Julia is a founder and Chief Executive of
2020health.org which she launched at the end
of 2006 as the first web based, clinician-led,
independent Think Tank for Health and Technology.
It uniquely focuses on bottom-up policy
development by front line professionals focusing
on the themes of technology and management.
Publications include Not Immune: vaccination
policy in the 21st century; Practice-based
commissioning: not what it says on the tin;
Responsibility in healthcare: changing the culture;
NHS IT: A plan of action for a new government;
Implementing value-based pricing in the UK;
Cutting the costs without cutting the services and
Health, disease and unemployment: The Bermuda
Triangle of Society.
She has blogged on many health and technology
issues and wrote on the history of her profession
in ‘60 years of the NHS’ (St. James’s House, 2008).
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Professor John Morgan
Cardiologist, Southampton
University Hospitals Trust
John Morgan was born and educated in South
Wales. Having obtained a place to read medicine at
Cambridge, he chose to join the army and was
commissioned in the 2nd Royal Tank Regiment. In
1976 he went up to Gonville and Caius College
Cambridge where he received 1st Class honours
in parts I and II of the Natural Sciences Tripos,
graduating in 1979. From there he went to
Westminster Medical School to complete his
medical education, graduating MB BChir in 1982.
He became a member of the Royal College in 1985
and Fellow in 1995 and Fellow of the European
Society of Cardiology in 2002 . He developed an
interest in cardiac arrhythmogenesis early in his
career, writing his doctoral thesis on abnormalities
of cardiac repolarisation (MD 1991).
On his appointment as Consultant Cardiologist,
Wessex Cardiothoracic Centre (1992) he founded
the Wessex Cardiac Arrhythmia Management
Service which has become nationally and
internationally recognized as a centre of clinical
and research excellence for the management of
cardiac arrhythmias and has made novel
contributions to the understanding of internal
cardiac defibrillation and management of complex
arrhythmias in adult congenital heart
disease patients.
Currently John Morgan is working in collaboration
with the University of Southampton and the
Faculty of Health, Medicine and Life Care Sciences
in helping to develop novel implanted technologies
for monitoring and managing chronic disease.
John Morgan has just completed a pilot study to
evaluate new care pathways and their cost
efficacy for remote disease management
strategies. This endeavour will be a major
collaboration between the University and
the Trust in coming years.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Professor Stanton Newman
Dean of the School of Health
Sciences, City University
Professor Stanton Peter Newman is Professor of
Health Psychology and Dean of the School of
Health Sciences at City University. He has a large
research group working in a range of different
physical illnesses. He specialises in the
psychological and social issues of physical illness
and its treatment and has published over 200
research papers and chapters as well as 12
books. The focus of his work is around the
management of chronic disease and in particular
the role of self-management as well as the
introduction of technologies. He and his group
have developed specific measures of patients
understanding of their treatment as well as
attitudes to technology. He has developed
psychosocial interventions for patients and
informal caregivers with a range of physical
conditions. These are designed to increase
patients' level of control in managing
their illness and improve outcomes.
He is the Principal Investigator on the Whole
Systems Demonstrator Project funded by the
Department of Health to evaluate the role of
assistive technologies in health and social care.
The studies in this program constitute the largest
randomized controlled trials on the role and
impact of tele-health and tele-care devices. The
Whole System Demonstrator project is a
comprehensive evaluation of these devices to
inform policy. In addition his group is conducting
research on the role of them portable devices in
diabetes and web-based applications to improve
the management of chronic conditions.
He is also engaged directly in clinical work and
holds a regular clinic at University College
Hospital mainly with referrals from medical and
surgical colleagues in the hospital and also from
primary care.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Phil O’Connell
PBC lead, RCGP
Dr John Parry
Clinical Director at TPP
Phil is the "inventor" of the multi-award winning
NHS telehealth innovation, "Simple Telehealth".
Phil is a Chartered I.T. Professional specialising in
organisational, process and business change.
Phil has a wealth of NHS telehealth and
commercial sector experience from senior roles
across Europe, Russia, Africa and South Pacific in
the pharmaceutical, telecommunications, software
and consulting sectors.
Dr Parry’s GP practice, the Holycroft Surgery in
Keighley, was the first practice to ever use
SystmOne. He has been instrumental in the
continued deployment of the system to new
practices and acted as an independent clinical
advisor to the company. In 2005, Dr Parry was
offered the role of Clinical Director at TPP. Since
then he has worked at the company’s offices in
Leeds for four days a week, overseeing
confidentiality and clinical safety issues as well
as managing suggestions and plans for product
development. He continues his work as a GP
at the Holycroft Surgery for one day a week.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Dr Richard Pope
Dr Richard Pope is a Consultant Diabetologist and
past Medical Director at Airedale NHS Trust in
West Yorkshire. Having worked extensively on
electronic health records over an eleven year
period, he is currently working on a number of
e-health programmes. These include the
development and deployment of an approach
which enables the recording of care planning
consultations for people with long term
conditions, as well as the development of
telemedicine programmes which are used to
deliver secondary care support to healthcare
teams at a number of UK Prisons and
increasingly, to people with long term conditions
using set top box technology and the person’s
home television.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Dr Drew Provan
Senior Lecturer in Haematology Barts &
The London School of Medicine
Drew Provan is currently a Senior Lecturer in
Haematology at Barts and The London School of
Medicine and Dentistry.
Dr. Provan studied molecular genetics at Leicester
University before studying medicine. After junior
medical posts in the UK, he attended the DanaFarber Cancer Institute in Boston in 1993 on an
American travelling fellowship awarded by the
Medical Research Council. Dr. Provan took up the
post of Consultant Haematologist in Southampton
in 1995, and moved to Barts and The London
in 2000.
As a general haematologist, his main area of
interest within the field of haematology is
immunohaematology which includes diseases
such as autoimmune thrombocytopenia (ITP),
neutropenia and haemolytic anaemia. Dr. Provan
has established a clinical and laboratory
database of patients with ITP and has recently set
up a UK Adult ITP Registry. This will facilitate the
collection of clinical information related to adults
with ITP throughout the UK, Europe and other
countries, in addition to allowing for DNA samples
to be obtained for analysis of a variety of different
cytokine and other genes, in an attempt to
determine the underlying mechanisms leading to
autoantibody production.
This database is a potential tool for identifying
surrogate markers of likely clinical outcomes and
may allow for the identification of treatment
response genes. Examining gene expression
profiles in patients with ITP at various stages in
the disease history, might allow for the
identification of causal genes that may be over or
under-expressed in patients with ITP.
He has been involved in the production of
numerous medical books including Molecular
Hematology (Blackwell Publishing), Oxford
Handbook of Clinical Haematology and Oxford
Handbook of Clinical and Laboratory
Investigation, and the ABC of Clinical
Haematology (BMJ books).
He has also published technology books
including iPhone In Easy Steps, iPad In easy Steps
and Mac Basic In Easy Steps.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Dr Nick Robinson
Associate Director, NHS Direct
Nicola Thomas
Head of Health, Vodafone UK
I have worked in General Practice for 30yrs, and
still work as a part time GP in West London. I am
now developing novel solutions to support the
growing numbers of patients with Long Term
Conditions in Primary Care. I have been the NHS
Direct associate Director for Long Term
Conditions and Telecare for 7yrs, and am
currently engaged in Telehealth projects in
Birmingham, Leeds, Hull and SE Essex.
Nicola Thomas heads Vodafone UK’s healthcare
public sector business. She is responsible for the
development and delivery of Vodafone’s
healthcare strategy, focusing on delivering
efficient and innovative solutions for healthcare
public sector organisations that provide value,
business benefit and growth.
I am committee member and Fellow of the Royal
Society of Medicine Telehealth division, and a
member of the UK Technology Strategy Board.
Nicola has worked for Vodafone UK since Dec
2010. Previously she worked at Royal Mail for 17
years in a range of strategic and senior
commercial roles. Over the last 10 years Nicola
has held commercial and leadership roles
focusing on distribution, supply chain, marketing
and advertising solutions for multi-channel retail
organisations including Marks & Spencer, Tesco
and Amazon. She successfully assisted a number
of organisations to transform their business and
working practices and adopt innovative solutions.
Nicola specialises in transforming transactional
relationships into strategic partnerships focused
on the needs of organisations. And particularly
focuses on delivering innovation into the heart of
organisations.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Professor W.Angus Wallace
Professor of, Orthopaedic
& Accident Surgery.
Mandy Whitley
Community Matron, NYY PCT
Brought up just outside Dundee, Scotland.
Qualified St Andrews Medical School (then
combined with Dundee Univ) and qualified 1972.
Worked in Nottingham, Derby, Newcastle,
Gateshead, Nottingham, Toronto and Manchester
(Hope Hospital) before being appointed Professor
of Orthopaedic & Accident Surgery, University of
Nottingham in 1985. NHS work initially at Queen’s
Medical Centre (trauma) and Harlow Wood
Orthopaedic Hospital (elective) which closed in
1995 and I then moved to the Shoulder &
Elbow Unit at Nottingham City Hospital. My
outside interests are woodworking, Narrow Boat
cruising and computers. I’m married with one
daughter, two sons, three grandchildren and more
on the way.
I have 15 years’ experience with the NHS, 6 years
as a Community Matron. Having started with the
NHS in care of the elderly I have always had an
interest in medical management of patients with
long term conditions which lead me to the role of
Community Matron in 2004. I am proud to say I
was part of the first Community Matron team for
Craven in North Yorkshire and was actively
involved in the development of the role. I have
continued my education achieving BSC (Honours)
Degree in Nursing Practice in 2007 incorporating
Independent Nurse Prescribing. As the NHS and
indeed my role are in a constant state of
development I felt it important to develop my
skills and understanding in the change process
and how to support the teams through this.
2009/10 I had the great opportunity to enrol on
the RCN Leadership course backed by the
Teesside University and completed Leading
Change in Clinical Practice and Advanced
Personal Effectiveness in Clinical Leadership Post
graduate Certificate. It was the knowledge and
skills I obtained in this course that now support
my supplementary role as Clinical Advocate for
Telehealth.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Speaker biographies
Michael White
Michael White has been writing for the Guardian
for over 30 years, as a reporter, foreign
correspondent and columnist. He was political
editor from 1990-2006, having previously been
the paper's Washington correspondent (1984-88)
and parliamentary sketchwriter (1977-84). He has
reported from over 50 countries. Born in 1945 he
was raised in Cornwall and read history at
University College, London. Married with three
adult sons, he lives in west London.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
About our sponsors
Medtronic is the global leader in medical
technology, alleviating pain, restoring health and
extending life for millions of people around the
world. With deep roots in the treatment of heart
disease, Medtronic now provides a wide range of
products and therapies - every four seconds,
somewhere in the world, another life is improved
by a Medtronic product or therapy.
At Medtronic, we're changing the face of chronic
disease. By working closely with physicians
around the world, we create therapies to help
patients do things they never thought possible.
Our medical technologies help make it possible
for millions of people to resume everyday
activities, return to work, and live better, longer.
We're able to do this with the help of some very
special people around the world: 38,000
dedicated employees who share a passionate
purpose to improve lives, thousands of medical
professionals who share their insights and ideas,
and hundreds of advocacy associations that help
us share information so people with debilitating
diseases know relief is possible.
Tunstall Healthcare Group is the market-leading
provider of telehealthcare solutions, with over 2.5
million users globally. Tunstall's solutions are
designed to help older people and those with
long-term needs to live independently, by
effectively supporting their health and wellbeing.
Our brand new, next generation, telehealthcare
solutions provide integrated, managed and
scalable patient-centred care whilst delivering
cashable savings and efficiencies to the NHS.
Tunstall's range of telehealthcare solutions
enables key stakeholders to work beyond
traditional organisational boundaries, structures
and systems to deliver effective healthcare in the
community, empowering patients to self manage,
improving the quality of care and reducing
hospital admissions.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
About our sponsors
BT has a long history in helping healthcare
providers transform the way they deliver patient
care. Our experience in different markets means
we have the expertise to solve the challenges
faced by the sector. Across the world we are
working with healthcare professionals to deliver
the very best services to support their work.
For instance, in the UK we are one of the largest
providers of communications and IT services to
the National Health Service (NHS) with an
association that spans more than 60 years. Our
extensive network and integration expertise,
backed by world-class suppliers, is helping
transform the way healthcare professionals
communicate and look after their patients.
We built and manage N3, the secure national
broadband network for the NHS, connecting
every NHS organisation across England and over
a million NHS staff. We also built and maintain the
Spine, the core patient information and messaging
systems for the NHS.
We are also working to modernise the NHS’s clinical
information systems that are able to be used every
day by some 140,000 staff in London and the South
of England. We provide healthcare professionals
with easy-to-use, secure mobile technology, with
access to key patient information when they visit
patients at home or in a remote clinic.
But we’re not just helping to improve healthcare in
the UK. BT is already beginning to work with
healthcare providers in Australia, Europe,
Singapore and the US to deliver systems and
services that help support the important work
they do.
As a company operating in more than 170
countries, we have the expertise, scale and global
reach to offer a truly world-class service. We
understand the challenges faced by healthcare
providers and the need to improve patient care.
We understand the ever-increasing demands
placed on healthcare providers surrounding
prevention and the treatment of chronic illnesses.
And we understand that all these demands come
at a time when there is an unparalleled pressure
on resources.
But we also understand that technology and
innovation can help deliver improvements to
patient care and staff productivity that can meet
all these challenges. Our expertise, scale and
global reach means we are ideally placed to help
healthcare providers around the world do the
most important thing; provide the right care for
their patients.
At BT, we’re keen to work with healthcare
providers around the world. If you want to know
more about how our technology and know-how
can help improve patient care then please contact
us at:
[email protected] or visit our website at:
www.bt.com/health
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
About our sponsors
TPP has been delivering clinical systems to the
NHS for over a decade. In 1998, we developed a
clinical IT system to link a GP practice and a
diabetes service in Bradford; SystmOne was born.
Fast forward to 2011 and SystmOne is now being
used by 90,000 NHS staff across England and
hosts electronic records for a third of the
country’s patients. TPP currently has over 150
dedicated employees with a vast range of training
and expertise and has placed in the Sunday
Times 100 Best Small Companies to work for list,
for the last two years.
Each SystmOne module is designed and built
with a specific market in mind. Developed from
the outset with significant clinical input,
SystmOne is built on a ‘one patient, one record’
model. Our primary care modules, such as
SystmOne GP and SystmOne Community,
seamlessly link to our secondary care suite of
products. This creates a fully connected NHS
where the complete patient record can be
accessed from a range of healthcare settings.
SystmOne is a proven solution and TPP is
currently the market leader of centrally-hosted
clinical systems. Our integrated functionality,
including document management with OCR and
free SMS text messaging, means our users don’t
need to install expensive bolt-ons. Our experience
also means any deployment of SystmOne comes
with a comprehensive in-house data migration
and 24/7 support service.
TPP is well placed for any forthcoming changes to
the NHS. SystmOne is already the ideal solution
for the new world of GP commissioning and
recent developments put SystmOne even further
ahead in the IT market. Patients will be able to
access their own electronic record through webbased SystmOnline and GP groups will be able to
centralise administration tasks through
SystmOne’s ‘Shared Admin’ functionality.
SystmOne has already become the sole system of
choice for numerous GP consortia, a trend we
expect to continue.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
About our sponsors
Vodafone UK are committed to providing a total
communication frame work to enable business’s
to respond to their customers needs. Working
with customers and partners to deliver and
manage an end to end fixed and mobile
integrated communication solution. From defining
business benefits, through to implementation, roll
out, benchmarking and ongoing support,
Vodafone offers one point of contact to provide
the full range of support and services.
Working as the key partner of choice with both
central Government and business we have a deep
understanding of the potential gains of new ways
of working to transform the way Britain works.
Vodafone continues to be innovative in key areas
such as Healthcare and is an experienced partner
working with many trusts and services within the
UK as well as operating at a global level with
initiatives such as : Nompilo – mobilising health
workers in South Africa; Persona – assisted
independent living in Europe; Telecare chronic
disease management – rural Greece.
We are here to help customers overcome the
challenges of this new era in healthcare provision
and our innovations centre on two important
objective.
1. Improving patient care
2. Transforming healthcare operations in order to
be more productive and cost-effective.
The objectives support the NHS initiative, QIPP
Quality, Innovation, Productivity, Prevention: a
framework for collaboration so that the power of
technology in creating a whole new way of
working can be fully realised.
Vodafone mHealth Solutions, our Healthcare
Business Unit, is dedicated solely to healthcare,
and engages proactively with the NHS and its
stakeholder and partner organisations to ensure
our technological solutions meet actual needs now,
and will drive future transformation.
mHealth Professional is a Smartphone-based
solution with a suite of applications that can be
tailored to any healthcare specialism so that,
regardless of function, every healthcare worker will
have the perfect blend of tools to perform their job.
A unique combination of solutions allows
healthcare professionals to work easily and
effectively in local communities. With access to
role-specific tools in the right place, at the right
time, employees will remain highly productive and
be able to deal with changes to their daily
agendas, seamlessly. Clinicians will be able to
make better-informed decisions at the point of
care and update patient information via mobile
devices in real time. The solution is is part of a
wider approach to assisting the NHS to address
the cost challenges they face.
Vodafone’s network gives you
–
–
–
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Superior network coverage: 2G 97% population, 3G 84%
Continuous investment – £1m invested each day
Most UK emergency services have used our network
for 25 years
Award-winning innovations, e.g. SureSignal gives
deskbound NHS personnel stronger connection
Vodafone Secure Remote Access first to win
Government’s CESG Claims Tested Mark for remote
worker security.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
About our sponsors
Bosch Telehealth Plus – a successful system,
which provides improved care for patients at
home with long-term conditions (e.g. heart failure,
diabetes, and COPD).
The system supports care providers by improving
clinical outcomes and reducing healthcare costs,
that would have been associated with surgery
visits, hospital treatment and emergency
admissions. Our principles are: better care, better
outcomes and reduced costs.
With systematic patient involvement and
enhancing self-management skills we are
committed to provide a high quality and reliable
telehealth system that bring real benefits
to people´s lives, according to our corporate
slogan “Invented for life”.
Comprehensive 10 years experience of telehealth
with a proven track record of success and more
than 100,000 patients deployed over the past
decade makes Bosch Healthcare one of the
leading providers in what is still a young growth
market.
The product spectrum ranges from easy-to-use
clinician and patient interfaces, uniquely effective
health management programmes, and the new
generation of the Bosch Workplace Application: a
web-based data acquisition and analysis for
managing large patient populations in a very
efficient way.
The Bosch Telehealth Plus system can help
healthcare professionals deliver better care to
patients with long-term conditions, co-morbidities,
in the most effective way.
In 2009 Robert Bosch Healthcare, Inc. has been
awarded with the Frost & Sullivan Market Strategy
Leadership Award for demonstrating outstanding
achievement and superior performance in its
remote patient monitoring system.
www.bosch-telehealth.co.uk
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
About our sponsors
Cisco is the worldwide leader in networking that
transforms how people connect, communicate
and collaborate and will be demonstrating how
TelePresence, the next generation of video
conferencing is transforming healthcare by
driving clinical, business and ICT improvements.
Cisco’s acquisition of Tandberg has opened up
new opportunities for NHS organisations to
exploit the uses of video whilst combining the
benefits of intelligent infrastructure and Cisco’s
own collaboration platforms. The benefits being
delivered include:
• An enhanced collaboration experience for
clinical specialties, Primary Care and MultiDisciplinary Teams across local or regional
communities.
• Expert-on-demand solutions offering remote
care and translation services to and from
establishments such as GP Practices,
Community Hospitals, Mental Health, Social
Care and Prisons – hence providing scalability
and the sharing of expertise.
• An extended clinical learning environment
offering, for example, videos of best practice as
well as lectures or seminars streamed to
remote locations and archived for later
retrieval.
• General business applications improving
access for business related meetings and
reducing travel, hence delivering cost, time
and carbon savings.
Baxter Healthcare is a subsidiary of Baxter
International, a global, diversified healthcare
company that develops products and therapies to
make a meaningful difference in the lives of
people with life-threatening conditions such as
haemophilia, kidney disease, immune disorders
and other chronic and acute conditions. We have
a presence across the globe in over 100
countries, and have been established in the UK
for over 45 years supplying over 7500 products
and services to the NHS. We employ approximately
1100 people across eight UK based sites
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
About our sponsors
UK Pfizer Health Solutions is an independent
division of Pfizer Limited, working to create
bespoke solutions to help health professionals
and individuals more effectively manage long
term conditions and promote self care.
OwnHealth® Choice, designed and managed by
Pfizer Health Solutions, is a new system for
creating and running a telephone-based self care
programme for people with long term conditions.
This programme is commissioned and delivered
locally and is aligned with the needs, services
and objectives of the GP and the NHS to improve
peoples’ self efficacy, improve their health
outcomes and reduce episodes of unscheduled
care.
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Exhibition plan
Ground Floor
Upper Floor
Key
A
Outer Hall- Registration,
Refreshments, and Lunch
B
Banqueting Hall- Session space/ Plenary
session space
C
Committee Room- Session space
D
Old Courtroom – Exhibition Space
E
Courtroom- Session space
How to Transform Patient Care
Telehealth Summit 2011
Event Guide
Technology Business Policy
Conference feedback
1. For what patient types / disease groups are
you now personally most convinced by the
potential of telehealth?
4. Please share any general comments
on this event?
2. In what way can the Royal Colleges best
support the roll-out of new pathways of care
that embrace telehealth?
5. What ideas do you have for future events?
3. What is the most key action that the
government needs to take to promote the
widespread adoption of telehealth?