HOW TO AVOID GRIEVANCES, MALPRACTICE CLAIMS AND BREACH OF FIDUCIARY DUTY CLAIMS CHARLES M. WILSON, III THOMAS A. GREENWALD GoransonBain, PLLC 6900 N. Dallas Parkway, Suite 400 Plano, Texas 75024 Telephone: (214) 473-9696 Fax: (469) 467-8059 Email: [email protected] [email protected] State Bar of Texas 39TH ANNUAL ADVANCED FAMILY LAW COURSE August 5-8, 2013 San Antonio CHAPTER 17 RESUM E OF CHARLES M . W ILSON, III Following graduation from the University of Texas School of Law, Charlie clerked for Justice Clarence Guittard with the Dallas Court of Appeals. Charlie is board certified in Fam ily Law (1982), Personal Injury Trial Law (1981), and Civil Trial Law (1981) by the Texas Board of Legal Specialization, and has practiced in those areas in North Texas area since 1975. Charlie received the Standing Ovation award for his exceptional contributions in 2010 to the Bar’s continuing education efforts. Charlie received the Jim Bowm er Professionalism Award of the College of the State Bar for “Outstanding Contributions to the Profession” in 2008. Charlie was the 1991 recipient of the Gene Cavin Award for Excellence in Continuing Legal Education, the highest award given in the CLE area by the State Bar of Texas. In 1999 he received a Presidential Citation for outstanding service to the State Bar of Texas. In 2007 Charlie joined the Board of Trustees of the Texas Center for Legal Ethics, and was the chair of the Trustees in 2010-2011. From 1995 thru 2001 Charlie served as a m em ber of the District 6 Grievance Com m ittee, which covers Dallas County, serving as a panel chair for several years and the overall Com m ittee’s chair in 2000-2001. From 1991 to 1994, Charlie served a 3 year term on the State Bar Board of Directors. From 2001 through 2007 Charlie served two term s on the Texas Board of Legal Specialization’s Fam ily Law Advisory Panel. From 1997 through 2001 Charlie was a Trustee for the Texas Bar Foundation, serving as the Chair of the Board of Trustees in 1999 to 2000. He is a sustaining Life Fellow in the Texas Bar Foundation. Charlie is a past president of Dallas Trial Lawyers Association (1985). He is a charter m em ber of the College of the State Bar of Texas, and from 2001-2007 served on the College’s Board of Directors. He is an advocate in the Am erican Board of Trial Advocates since 1999, and a Master of the Am erican Inns of Court - Annette Stewart Inn. He has taught Trial Advocacy at the Southern Methodist University School of Law. Charlie is a past chairm an of the Fee Dispute Com m ittee of the Dallas Bar Association. Charlie has served on the Dallas Bar Association’s: (1) Judiciary Com m ittee, (2) the Fam ily Law Section Board of Directors and (3) has worked in the Pro Bono clinics in Dallas. In the area of Continuing Legal Education, Charlie is a past Chairm an of the State Bar’s CLE Com m ittee (1988-91), he has also been a m em ber of the MCLE Com m ittee (1989-91). Charlie is a current m em ber of the State Bar’s CLE com m ittee. Charlie has been a frequent author and speaker for the State Bar of Texas and has served as Course Director for: the “Advanced Civil Trial Course”; “Advanced Personal Injury Course”; the “Ultim ate Trial Notebook Course”; “Advanced W orker’s Com pensation Course”; “Ultim ate Pretrial Notebook Course”; “Fiduciary Litigation Trial Notebook”; “Advanced Trial Strategies Course”, 2012 & 2013; “Dam ages In Civil Litigation Course”; & the College of the State Bar’s “Spring Training Course” in 2003 - 2006. Charlie served as an Editor for the Texas Bar Journal. Charlie served as one of the authors of Volum e II of the Texas Pattern Jury Charge. Charlie frequently speaks in the areas of trial tactics, fam ily law, torts, evidence, procedure, professional negligence, and the practice of law, including ethics, grievances, attorney’s fees and negligence issues. Charlie is adm itted to practice before the District Courts of all four United States Districts in Texas, as well as the Fifth and Eleventh Circuits and the U.S. Suprem e Court, since 1978. THOM AS A. GREENW ALD Goranson Bain, PLLC 6900 N. Dallas Parkway, Suite 400 Plano, Texas 75024 Telephone: (214) 473-9696 Facsim ile: (469) 467-8059 Em ail: tgreenwald@ gbfam ilylaw.com W ebsite: www.gbfam ilylaw.com EDUCATION AND CERTIFICATION: Fellow - Am erican Academ y of Matrim onial Lawyers Board Certified - Fam ily Law Texas Board of Legal Specialization AV Rated Martindale–Hubbell Adm itted to State Bar of Texas Legal Education, Texas Tech University School of Law, J.D. Undergraduate Education, University of W isconsin - Milwaukee - B.B.A. Finance PROFESSIONAL AFFILIATIONS: Am erican Academ y of Matrim onial Lawyers Am erican Bar Association Collin County Bar Association Collin County Bench Bar Foundation Dallas Bar Association Dallas Bar Foundation State Bar of Texas Texas Academ y of Fam ily Law Specialists Texas Bar Foundation The Collaborative Law Institute of Texas COMMITTEES AND ACTIVITIES: Texas Board of Legal Specialization, Fam ily Law Advisory Com m ission 2007 – 2012. State Bar of Texas, District 6A Grievance Com m ittee 2002 – 2008. Dallas Bar Association, Fam ily Law Section, Chairperson – 2005. Dallas Bar Association, Fam ily Law Section Board of Directors 2001 – 2005. Collin County Bench-Bar Foundation, Chairperson – 2006. Collin County Bench-Bar Foundation, Board of Trustees 2003 – 2006. Collin County Bar Association, Fam ily Law Section Board of Directors 2001 and 2002. State Bar of Texas, Court Rules Com m ittee 2001 – 2003. State Bar of Texas, Fam ily Law Section, Checklist Com m ittee 2002 and 2003. Dallas Bar Association, Fam ily Law Section, Legislative Update Com m ittee 1999 – 2001. Dallas Bar Association, Bench-Bar Com m ittee 1999. Dallas Bar Association, Fam ily Law Section, Local Rules Com m ittee 1998. Collin County Bench-Bar Foundation, Finance Com m ittee 2000. Collin County Bar Association, Fam ily Law Section, Speaker Com m ittee 2000. ACKNOW LEDGMENTS AND AW ARDS: “Best Lawyers in Dallas,” D Magazine 2003, 2007-2009, 2011 and 2012. ”Top 100 Lawyers in Texas,” Texas Monthly Magazine 2009, 2011 and 2012. ”Top 100 Lawyers in Dallas/Fort W orth,” Texas Monthly Magazine 2008 - 2012. ”Texas Super Lawyer,” Texas Monthly Magazine 2003 - 2012. “The Best Lawyers in Am erica,” W oodward and W hite Press 2005 - 2013. “Best Lawyers in Dallas Under 40,” D Magazine 2002. LAW RELATED ARTICLES, AND SPEAKING ENGAGEMENTS: “Drug Testing - Use and Defense,” 38th Annual Advanced Fam ily Law Course, State Bar of Texas 2012. “W hat Every Lawyer Should Know About W iretapping, GPS Tracking, and Other Modern Eavesdropping devices in the Context of Fam ily Relations,” Dallas Bar Association Headnotes 2012. “Divorce and the Stay-At-Hom e Mom ,” Huffington Post 2011. “Finding a Fam ily Law Attorney,” Huffington Post 2011. Trial Presentation – TAFLS Trial Institute, Texas Academ y of Fam ily Law Specialists 2011. “The Future of Prem arital, Postm arital and Cohabitation Agreem ents,” New Frontiers in Marital Property Law, Fam ily Law Section of the State Bar of Texas 2010. “Collaborative Law and Prem arital, Postm arital and Cohabitation Agreem ents,” Collaborative Law Alliance of Collin County, 2010. "Models of Effective Presentations,” Fam ily Law on the Front Lines, University of Texas School of Law 2009. "Models of Effective Presentations and Visual Persuasion: The Effective Use of Trial Aids, Dem onstrative Aids, and Sum m aries,” Collin County Bench/Bar Conference, Collin County Bench Bar Foundation 2009. “Evidentiary and Discovery Issues in Fam ily Law Cases,” W ebcast, State Bar of Texas 2009. “Building a Bridge in 20 Minutes or Less -Tips for an Effective 20 Minute Tem porary Hearing,” 2008 Collin County Bench Bar Conference, Collin County Bench Bar Foundation 2008. Dallas Bar Association Presidential Citation for Outstanding Section Leadership 2005. “Depos: The Devil’s in the Details,” New Jersey Lawyer 2005. “Depositions,” 30th Annual Advanced Fam ily Law Course, State Bar of Texas 2004. “Econom ic Contribution,” Fam ily Law on the Front Lines Conference, The University of Texas School of Law 2004. “Default Divorce,” Dallas Bar Association Headnotes 2004. “Uncontested Divorce,” Dallas Bar Association Headnotes 2004. “Preparing Clients for Depositions,” Am erican Academ y of Matrim onial Lawyers 2003. “Preparing Clients for Depositions,” Am erican Academ y of Matrim onial Lawyers 2003. “Decrees and Orders,” 29th Annual Advanced Fam ily Law Course – Boot Cam p, State Bar of Texas 2003. “Expert Deposition and Trial Preparation,” Custody Issues in Texas, Lorm an Education Services 2003. “2001 Legislative Update,” Fam ily Law Section Meeting, Dallas Bar Association 2001. “Discovery Problem s,” 26th Annual Advanced Fam ily Law Course, State Bar of Texas 2000. “Preparing for the Fam ily Law Specialization Exam ,” 26th Annual Advanced Fam ily Law Course, State Bar of Texas 2000. “Preparing for Your Deposition,” Dallas County Fam ily Court Services 2000. “1999 Legislative Update,” Fam ily Law Section Meeting, Dallas Bar Association 1999. “Stock Options: W here Are W e Now?” 25th Annual Advanced Fam ily Law Course, State Bar of Texas 1999. “Preparing for the Fam ily Law Specialization Exam ,” 25th Annual Advanced Fam ily Law Course, State Bar of Texas 1999. “1999 Revised Texas Civil Discovery Rules,” Texas Fam ily Law Practice for Paralegals, HalfMoon LLC 1999. “A Guide to the New Texas Rules of Civil Discovery,” Fam ily Law Section, Dallas Bar Association 1999. “Preparing for the Fam ily Law Specialization Exam ,” 24th Annual Advanced Fam ily Law Course, State Bar of Texas 1998. “Rebutting the JMC Presum ption - W hat the Judge Must Hear,” 24th Annual Advanced Fam ily Law Course, State Bar of Texas 1998. “Parent Talk,” 1190 AM KRLD Radio 1998. “Fam ily Law Case Update,” Fam ily Law Section, Dallas Bar Association 1998. “1997 Legislative Update,” Fam ily Law Section Meeting, Dallas Bar Association 1997. “People’s Law School,” People’s Law School Com m ittee, Dallas Bar Association 1997. “Fam ily Law Legislative Update,” Fam ily Law Section, Dallas Bar Association 1997. “Fam ily Law and Proposed Legislation,” Plano Independent Child Care Association 1997. “Offensive Use of Collateral W itnesses in a Relocation Case,” Texas Academ y of Fam ily Law Specialists 1997. “Basic Pleadings in Fam ily Law Cases,” Pro Bono Fam ily Law Training, Dallas Bar Association 1996. “Transfer Docum ents - From Aircraft to Zebras,” Advanced Fam ily Law Course for Legal Assistants and Other Legal Professionals, State Bar of Texas 1996. “Courthouse Decorum , Courthouse Policy and Attorney Ethics,” Fam ily Law Section Bench-Bar Conference, Dallas Bar Association 1996. “The Cutting Edge of Reim bursem ent,” 18th Annual Marriage Dissolution Institute, State Bar of Texas 1995. “Fam ily Law Case Update,” Fam ily Law Section, Dallas Bar Association 1995. How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims Chapter 17 TABLE OF CONTENTS I. SCOPE OF THIS ARTICLE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 II. FAMILY LAW AND THE TEXAS RULES OF DISCIPLINARY CONDUCT. . . . . . . . 1 A. The Rules as Minimum Standards of Practice.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 B. The Organization of the Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 C. The Client-Lawyer Relationship. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 D. III. 1. Competent and Diligent Representation. . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2. Neglect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3. Fees. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 4. Confidentiality of Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 5. Conflicts of Interest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 6. Conflicts of Interest - Former Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 7. Declining or Terminating Representation. . . . . . . . . . . . . . . . . . . . . . . . . . 9 The Non-Client Relationship. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 1. Persons Represented by Counsel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2. Unrepresented Persons.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 3. Threatening Civil or Criminal Charges. . . . . . . . . . . . . . . . . . . . . . . . . . . 11 PRACTICAL ISSUES IN THE FAMILY LAW AREA. . . . . . . . . . . . . . . . . . . . . . . . . . 11 A. The Attorney as a Fiduciary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 B. Fiduciary Status Changes Rules in Litigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 1. Burden of Proof Shifts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2. Fairness and Reasonableness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3. Statute of Limitations.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 i How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims C. IV. Chapter 17 4. Forfeiture of Fees. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 5. Client Cannot Fracture Claims.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 The Attorney-Client Contract. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 1. Generally. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2. All Contingent Fee Agreements Must be in Writing. . . . . . . . . . . . . . . . . 15 3. A Strong Recommendation All Fee Agreements be in Writing. . . . . . . . 15 4. Can an Attorney Fee Contract be Modified?. . . . . . . . . . . . . . . . . . . . . . . 16 IN CONCLUSION.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 ii How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims I. THE SCOPE OF THIS ARTICLE This article is intended to assist the attorney in addressing the ethical responsibilities and duties that the attorney undertakes from the inception of any attorney client relationship. These duties related to the attorney's ethical obligation to the client, to the court and to their law firm. Chapter 17 II. FAMILY LAW AND THE TEXAS DISCIPLINARY RULES OF PROFESSIONAL CONDUCT A. The Rules as Minimum Standards of Practice The Texas Supreme Court expressed similar concerns about the Texas Disciplinary Rules of Professional Conduct (the "Rules"). In the fifteenth Preamble to the Rules, the Court stated that: Compliance with the applicable ethical standards help the attorney in three different areas. First, the attorney avoids malpractice claims, which routinely include claims for violations of these ethical standards, as part of the applicable standard of care. Second, the attorney avoids the grievance process which monitors the ethical conduct of the members of the bar for violations of ethical standards. Third, the attorney's reputation is an essential element in establishing a successful and satisfying career. [t]hese rules do not undertake to define standards of civil liability of lawyers for professional conduct. Violation of a rule does not give rise to a private cause of action nor does it create any presumption that a legal duty to a client has been breached. Likewise, these rules are not designed to be standards for procedural decisions. Furthermore, the purpose of these rules can be abused when they are invoked by opposing parties as procedural weapons. The fact that a rule is a just basis for a lawyer's self-assessment, or for sanctioning a lawyer under the administration of a disciplinary authority, does not imply that an antagonist in a collateral proceeding or transaction has standing to seek enforcement of the rule. Accordingly, nothing in the rules should be deemed to augment any substantive legal duty of lawyers or the extra-disciplinary Preparation and focus are the two elements most responsible to the development of an excellent ethical style of practice. Yet in the tidal wave of litigation activity, attorneys often fail to address ethical issues. This results in a higher degree of difficulty in controlling or dealing with an "ethically challenging" problems in family law. It is the author's hope that this article and presentation will spark some new ideas and approaches to the ethical process. This article will present two sections of materials. The first focuses on the Texas Disciplinary Rules of Professional Conduct and the second on some practical issues. Ethical Rules 1 How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims consequences of violating such a duty. III. IV. V. VI. VII. Texas case law agrees that the Texas Disciplinary Rules of Professional Conduct do not give rise to a cause of action by a private individual against an attorney for their violation. See, e.g., Dyer v. Shafer, Gilliland, Davis, McCollum & Ashley, Inc., 779 S.W.2d 474, 479 (Tex. App. - El Paso 1989, writ denied); Martin v. Trevino, 578 S.W.2d 763, 770 (Tex. Civ. App. - Corpus Christi 1978, writ ref'd n.r.e.); cf. Howell v. Hecht, 821 S.W.2d 627, 632 (Tex. App. - Dallas 1991, writ denied) (violation of Texas Code of Judicial Conduct does not create private cause of action, only public one). VIII. 2. Organization of the Rules 1. The Rules are organized into eight chapters divided into the following topics: I. II. Advocate; Non-Client Relationships; Law Firms and Associations; Public Service; Information about Legal Services; and Maintaining the Integrity of the Profession. A varied number of Rules appear under each chapter heading, followed by comments that aid in their interpretation. However, as explained in the Preamble to the Rules: The comments are often cast in terms of "may" or "should" and are permissive, defining areas in which the lawyer has professional discretion. When a lawyer exercises such discretion, whether by acting or not acting, no disciplinary action may be taken. The Comments also frequently illustrate or explain applications of the rules, in order to provide guidance for interpreting the rules and for practicing in compliance with the spirit of the rules. The Comments do not, however, add obligations to the rules and no disciplinary action may be taken for failure to conform to the Comments. However, even though no cause of action is created, compliance with the Rules is important, not only to avoid a disciplinary action, but to avoid a lawsuit wherein the violation of a Rule as a standard of practice would lay the foundation for findings of liability. In other words, although an individual cannot sue an attorney simply because that attorney violated one of the Disciplinary Rules, the violation of those rules may be the deviation from standard or acceptable practice that constitutes a negligent breach of duty. Accordingly, if not to enhance our ethical and professional judgment, it is worthwhile to study the Rules as a malpractice preventive. B. Chapter 17 3. Preamble No. 10. This two-part Preamble that precedes the Rules discusses the aspirational guidelines governing a lawyer's responsibility and the scope of the Rules. Following the Preamble is a section entitled "Terminology" that defines terms frequently used throughout the Rules' eight chapters. This paper highlights some of the Rules that are most often the subjects of grievance Client-Lawyer Relationship; Counselor; 2 How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims proceedings and malpractice actions that relate to family law. C. b. Client-Lawyer Relationship Chapter I of the Rules governs the client-lawyer relationship, including such issues as the lawyer's duty of competent and diligent representation, fees, confidentiality of information, and conflicts of interest. 1. Competent and Diligent Representation: Rule 1.01(a) 2. it is not misconduct for an attorney to take on a type of legal matter the attorney has never handled previously and; (2) it is not misconduct to accept a legal matter merely because the lawyer will have to become competent in order to represent the client effectively. Neglect: Rule 1.01(b) Neglect is a specific violation. Rule 1.01(b). Rule 1.01(c) defines neglect to mean "inattentiveness involving a conscious disregard for the responsibilities owed to a client or clients." Some confusion may arise over the distinction between inattentiveness and conscious disregard. Comments 6 and 7 to Rule 1.01 are important because they closely associate neglect with procrastination and link the lawyer's duty of competent and diligent representation to Rule 1.03. Competence is defined by the Rules as the possession of or the ability to timely acquire the legal knowledge, skill, and training reasonably necessary for the representation of the client. Comments 3 and 4 to Rule 1.01 make it clear that: (1) In addition, Rule 1.01(a)(1) offers the lawyer an "escape hatch" by allowing the lawyer to associate with a competent colleague, and Rule 1.01(a)(2) provides an "emergency" exception to the general rule of competency. Under the Rules, the determination that a lawyer's "incompetence" rose to the level of professional misconduct is an after-the-fact determination. Moreover, the issue of competence typically requires expert testimony. In general, a lawyer should not accept representation in a matter unless the lawyer can perform the work competently, diligently and without improper conflict of interest. A significant percentage of all disciplinary complaints in Texas involve neglect or inadequate representation. a. Chapter 17 Rule 1.03 requires a lawyer to keep a client reasonably informed about the status of a matter and to promptly comply with reasonable requests for information. Frequently, client complaints arise from a lawyer's failure to properly communicate with the client. 3. Fees: Rule 1.04 a. General Rule The Rules establish basically that a lawyer should not enter into an arrangement for, 3 How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims charge, or collect an illegal or an unconscionable fee. Rule 1.04(a). A fee is unconscionable if a competent lawyer could not form a reasonable belief that the fee is reasonable. Rule 1.04(a). The comments state two factors indicating unconscionability: (1) the susceptibility of the client to overreaching, and (2) the failure of the lawyer to give a clear and accurate explanation of how the fee will be calculated at the outset. Comment 8 to Rule 1.04. Moreover, a lawyer should not handle a matter so as to further the lawyer's financial interest to the detriment of the client; for example, a lawyer should not abuse a fee arrangement based primarily on hourly charges by using wasteful procedures. Comment 6 to Rule 1.04. b. (2) (3) (4) the amount involved and results obtained; (5) the time limitations imposed by the client or the circumstances; (6) the nature and length of the professional relationship with the client; (7) the experience, reputation, and ability of the lawyer; and (8) whether the fee is fixed or contingent or uncertain of collection before the legal services are rendered. Written Fee Arrangements Rule 1.04(c) requires that, when a lawyer has not regularly represented the client, the lawyer communicate the basis or rate of the fee to the client, preferably in writing, before or within a reasonable time after commencing representation. Rule 1.04(b) lists a number of factors that may be considered in determining the reasonableness of a fee: (1) Chapter 17 the time and labor required, the novelty and difficulty of the questions involved, and the skill requisite to perform the legal service properly; c. Payment of Fees by Third Party A third party may pay a client's legal fees so long as: the likelihood, if apparent to the client, that the work will preclude other employment by the lawyer; the fee customarily charged in the area for similar legal services; 4 (1) the client consents; (2) it does not interfere with the lawyer's independent judgment or the client-lawyer relationship; and (3) confidentiality is preserved. Rule 1.08(e). How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims d. Withdrawing for Nonpayment of Fees (2) use confidential information of client to the disadvantage of the client unless the client consents after consultation; (3) use confidential information of a former client to the disadvantage of the former client after the representation is concluded unless the former client consents after consultation or the confidential information has become generally known; and (4) use privileged information of a client for the advantage of the lawyer or a third person unless the client consents after consultation. Rule 1.15(b)(5) provides that a lawyer may withdraw from representing a client if: 4. a. (1) the client fails substantially to fulfill an obligation to pay the lawyer's fee; and (2) the lawyer has given the client reasonable warning that the lawyer will withdraw unless the obligation is fulfilled. Confidentiality of Information: Rule 1.05 P r i v i l e g e d In f o r m a t i o n Unprivileged Client Information v. Confidential information as defined in Rule 1.05 includes both "privileged information" and "unprivileged client information." "Privileged information" means a client's information protected by the lawyer-client privilege of Rule 503 of the Texas Rules of Evidence, Rule 503 of the Texas Rules of Criminal Evidence, or Rule 501 of the Federal Rules of Evidence. "Unprivileged client information" means all other information acquired by the lawyer during the course of or by reason of the representation of the client and relating to the client or furnished by the client. Rule 1.05(a). b. c. Application to Former Clients Note that the Rule applies to former clients. Additionally, the Preamble states that, although most duties flowing from the client-lawyer relationship attach only after the client has requested the lawyer to render legal services and the lawyer has agreed to do so, some duties, such as confidentiality, may attach before a client-lawyer relationship has been established. Preamble No. 12. d. Permissible Disclosures Rule 1.05(c) sets forth the instances in which a lawyer may reveal confidential information. Rule 1.05(d) delineates the circumstances under which a lawyer may reveal unprivileged client information. General Rule of Confidentiality Rule 1.05(b) states the general rule that a lawyer shall not knowingly: (1) Chapter 17 reveal confidential information of a client or former client; e. 5 Mandatory Disclosures How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims Rule 1.05(e) mandates disclosure of confidential information under certain circumstances. This is the so-called "whistle-blower rule." It provides [w]hen a lawyer has confidential information clearly establishing that a client is likely to commit a criminal or fraudulent act that is likely to result in death or substantial bodily harm to a person, the lawyer shall reveal confidential information to the extent revelation reasonably appears necessary to prevent the client from committing the criminal or fraudulent act." Chapter 17 to avoid making the lawyer a party to a criminal act or knowingly assisting a fraudulent act perpetrated by a client. The comments following all of these Rules should be consulted and may help with respect to their application. However, it is seldom easy to determine if and when disclosure is required. One consolation is that Rules 1.05(c)(7) and (8) allow, but do not require, a lawyer to reveal confidential information of a client or former client (1) when the lawyer has reason to believe it is necessary to do so in order to prevent the client from committing a criminal or fraudulent act and (2) to the extent revelation reasonably appears necessary to rectify the consequences of a client's criminal or fraudulent act in the commission of which the lawyer's services had been used. However, this narrow rule of mandatory disclosure is circumscribed by other rules. Rule 1.02(d) continues to place upon the lawyer, when the lawyer has confidential information clearly establishing that a client is likely to commit a crime or fraud that is likely to result in substantial injury to another, the duty to promptly make reasonable efforts to dissuade the client from committing the crime or fraud. Rule 1.02(e) requires a lawyer, upon having confidential information clearly establishing that the client has committed a crime or fraud in which the lawyer's services have been used, to make reasonable efforts to persuade the client to take corrective action. If the lawyer's attempts to counsel the client not to commit the crime or fraud are unsuccessful, the lawyer must then re-examine Rule 1.05(e) and consult Rule 1.05(f). 5. Conflicts of Interest The Rules contain a number of provisions dealing with the issue of conflicts of interest. Preamble 7 recognizes that conflicts are inherent in the practice of law and that "[v]irtually all difficult ethical problems arise from apparent conflict between a lawyer's responsibilities to clients, to the legal system and to the lawyer's own interests." a. General Rule: Rule 1.06 Rule 1.06(b) states the general rule that a lawyer shall not represent a person if the representation: Rule 1.05(f) mandates the revelation of confidential information when required to do so by Rules 3.03(a)(2) or 3.03(b) or by Rule 4.01(b). Rules 3.03(a)(2) and 3.03(b) deal with the disclosure of facts to a tribunal in a litigation context to avoid assisting a criminal or fraudulent act and to correct previously introduced false evidence. Rule 4.01(b) requires that a lawyer disclose a material fact to a third person when disclosure is necessary (1) 6 involves a substantially related matter in which that person's interests are materially and directly adverse to the interests of another client of the lawyer or the lawyer's firm; or How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims (2) there is little risk to any of the clients if the contemplated resolution is unsuccessful; and reasonably appears to be or become adversely limited by the lawyer's or law firm's responsibilities to another client or to a third person or by the lawyer's or law firm's own interests. (3) A lawyer may represent a person in these situations if the lawyer reasonably believes the representation of each client will not be materially affected and each affected or potentially affected client consents to such representation after full disclosure. Rule 1.06(c). These restrictions extend to all members of the law firm with which the disqualified lawyer is associated. Rule 1.06(f). b. Conflict of Interest: Intermediary Rule 1.07 c. Lawyers are often asked to represent both sides of a divorce or a sale of residential real estate. Rule 1.07 sets forth the rules governing conflicts of interest where the lawyer acts as an intermediary between clients. the lawyer consults with each client about the common representation and obtains each client's written consent to the common representation; (2) the lawyer reasonably believes the matter can be resolved without the necessity of litigation, that each client will be able to make adequately informed decisions, and that the lawyer reasonably believes that the common r e pres ent at i on can b e undertaken impartially and without improper effect on other responsibilities the lawyer has to any of the clients. The lawyer must withdraw as intermediary, and not represent any of the clients in the matter that was the subject of the intermediation, if any of those three conditions are no longer satisfied or if any of the clients so request. Rule 1.07(c). Conflict of Interest: Transactions: Rule 1.08 Prohibited Rule 1.08(a) prohibits a lawyer from entering into a business transaction with a client unless: Rule 1.07(a) provides that a lawyer shall not act as intermediary between clients unless: (1) Chapter 17 7 (1) the transaction and terms on which the lawyer acquires the interest are fair and reasonable to the client and are fully disclosed in a manner which can be reasonably understood by the client; (2) the client is given a reasonable opportunity to seek the advice of independent counsel in the transaction; and (3) the client consents in writing. How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims Notably, Rule 1.08(j) provides that Rule 1.08(a) does not apply to standard commercial transactions between the lawyer and the client for products or services the client generally markets to others. product for the former client; or (3) The remainder of Rule 1.08 details certain specific prohibitions on business transactions with clients. Rule 1.08(c) prohibits a lawyer, prior to the conclusion of employment, from making or negotiating an agreement with a client, former client or prospective client giving the lawyer literary or media rights. Rule 1.08(d) forbids a lawyer's providing a client with financial assistance in connection with pending or contemplated litigation. Conflict of Interest: Former Client: Rule 1.09 a. Rule 1.09 provides that, without prior consent, a lawyer shall not represent another person in a matter adverse to a former client: (1) if it is the same or a substantially related matter; (2) in which such other person questions the validity of the lawyer's services or work the represent at ion in reasonable probability will violate Rule 1.05 regarding confidential information. This prohibition applies to all partners and associates of the firm in which the disqualified attorney is practicing. Rule 1.09(b). Furthermore, if a lawyer leaves a firm, the lawyers who were previously associated with that lawyer shall not knowingly represent a client if the lawyer who left would be prohibited from doing so or if the representation would probably involve a violation of Rule 1.05 and Rule 1.09(c). It permits a lawyer to advance or guarantee court costs and litigation expenses and, when repayment is part of a contingent fee arrangement, reasonably necessary medical and living expenses, and to pay court costs and litigation expenses for an indigent client. Finally, Rule 1.08(h) prohibits a lawyer from taking a proprietary interest in litigation other than permissible contingent fees or a lien to secure costs and expenses. 6. Chapter 17 b. Conflict of Interest: Organization as Client: Rule 1.12 Rule 1.12(a) provides that a lawyer employed or retained by an organization represents the entity. It further states that the lawyer must take reasonable remedial actions whenever the lawyer learns or knows that: 8 (1) an officer, employee or other person associated with the organization has committed or intends to commit a violation of a legal obligation to the organization or a violation of law which reasonably might be imputed to the organization; (2) the violation is likely to substantially injure the organization; and How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims Chapter 17 the violation is related to a matter within the scope of the lawyer's representation of the organization. (1) withdrawal can be accomplished without material adverse effect on the interests of the client; Rule 1.12(e) requires that a lawyer, in dealing with an organization's directors, officers, employees, members, shareholders or other constituents, explain the identity of the client when it is apparent that the organization's interests are adverse to those of the constituents with whom the lawyer is dealing or when an explanation appears reasonably necessary to avoid misunderstanding on their part. (2) the client insists on a course of action involving the lawyer's services that the lawyer reasonably believes may be criminal or fraudulent; (3) the client has used the lawyer's services to perpetrate a crime or fraud; (4) the client insists upon pursuing an objective that the lawyer considers repugnant or imprudent or with which the lawyer has a fundamental disagreement; (5) the client fails substantially to fulfill an obligation to the lawyer and the client has been given reasonable warning that the lawyer will withdraw; (3) 7. Declining or Terminating Representation: Rule 1.15 a. Mandatory Withdrawal An attorney must withdraw from employment or decline it when: (1) the representation will result in a violation of the Rules or other law; (2) the lawyer's physical, mental or psychological condition materially impairs the lawyer's fitness to represent the client; or (6) the representation will result in an unreasonable financial burden on the lawyer or has been rendered unreasonably difficult by the client; or (3) the lawyer is discharged with or without good cause. Rule 1.15(a). (7) other good cause exists. Rule 1.15(b). c. b. Permissible Withdrawal Otherwise, a lawyer may withdraw from representing a client only if: Court-Ordered Employment Continuation of Rule 1.15(c) requires a lawyer to continue representation when ordered to do so by a court. 9 How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims d. the lawyer has the consent of the other lawyer or is authorized by law to do so. Rule 4.02(a) and (b). With respect to consent, it is important to note that Rule 4.02 requires the consent of the other person's lawyer; the other person's representation of the lawyer's consent is not sufficient. Moreover, an exception to this Rule exists for a second opinion, which may be rendered without notifying or seeking consent from the original counsel. Rule 4.02(d). Termination of Representation Upon termination of representation, even if a lawyer is unfairly discharged by the client, a lawyer must take steps to protect the client's interests, including giving reasonable notice to the client, allowing time for employment of other counsel, surrendering papers and property to which the client is entitled, and refunding any advance payment of fee that has not been earned. Rule 1.15(d). Rule 1.15(d) specifically provides that a lawyer may retain papers relating to the client to the extent permitted by law, if such retention will not prejudice the client in the subject matter of the representation. However, the safer rule by far is not to retain the client's papers; retention invites grievances and lawsuits. D. The Rule expressly prohibits a lawyer from causing or encouraging another to communicate with a person or entity represented by counsel. This prohibition necessarily includes clients, even though the Rule does not specifically obligate the lawyer to restrain a client from communicating with the adverse party. Non-Client Relationships Rules 4.02 and 4.03 set forth a lawyer's obligations with respect to communications with a person represented by counsel and with an unrepresented person. 1. Chapter 17 Communications are permissible with employees of an opposing corporation or government entity other than: Persons Represented by Counsel: Rule 4.02 a. A lawyer is prohibited from communicating about the subject of the lawyer's representation with: persons having a managerial responsibility that relates to the subject of the representation; and b. persons whose act or omission in connection with the subject of the representation may make the organization or government entity vicariously liable for the act or omission. Rule 4.02(c). 2. Unrepresented Persons: Rule 4.03 a. a person, organization or government entity the lawyer knows to be represented by another lawyer regarding that subject; or b. a person or organization a lawyer knows to be employed or retained for the purpose of conferring with or advising another lawyer about the subject of the representation, unless Rule 4.03 provides that, in dealing with a person not represented by counsel, a lawyer shall not state or imply that the lawyer is 10 How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims disinterested. In fact, when the lawyer knows or reasonably should know that the unrepresented person misunderstands the lawyer's role, the lawyer must make reasonable efforts to correct the misunderstanding. Typically, situations in which these obligations will arise include collection matters and actions in which a defendant is insured. 3. Threatening Civil Charges: Rule 4.04 or translatable to an attorney's work on behalf of a client. 2. What type duties does the attorney owe his client by virtue of the fiduciary relationship? They include: a. the duty of full disclosure of all important information [see e.g. Johnson v. Peckham, 120 S.W.2d 786 (Tex. 1936) (partner selling his interest to another partner has a fiduciary duty requiring full disclosure of all important information about the value of the interest, even though the partners had strained relations and one partner had sued for an accounting and dissolution of the partnership); Kinzbach Tool Co. v. Corbett-Wallace Corp., 160 S.W.2d 509, 513 (Tex. 1942) (fiduciary must deal openly and make full disclosure to the beneficiary)]; b. the duty of loyalty to the beneficiary's interests [see e.g. American Network Leasing Corp. v. Corporate Funding Houston, Inc., 2002 WL 31266230 (Tex. App.- Houston [1st Dist.] 2002, pet. dism’d) ("[a] partner may not use his position to gain a benefit for himself at the expense of his partners"); and Snyder v. Cowell, 2002 WL 1849145 (Tex. App.-El Paso 2003, no pet.) (trustee has a fiduciary duty not to self-deal)]; c. the duty to avoid conflicting positions [see e.g. Pinnacle Data Services, Inc. v. Gillen, 104 S.W.3d 188, 198 (Tex. App.- Texarkana 2003, no pet.) ("[i]t has been well established that the directors of a corporation stand in a Criminal Rule 4.04(b) provides that a lawyer cannot threaten criminal charges solely to obtain an advantage in a civil matter. Likewise, an attorney cannot threaten civil, criminal or disciplinary charges against a complainant, a witness or a potential witness in a bar disciplinary proceeding solely to prevent participation by such a person. III. PRACTICAL ISSUES IN THE FAMILY LAW AREA A. ATTORNEY AS A FIDUCIARY 1. What does this mean generally? The obligation of a fiduciary "refers to integrity and fidelity ...[required] whenever one party trusts and relies upon another..." Kinzbach Tool Co. v. Corbett-Wallace Corp., 160 S.W.2d 509, 512 (Tex.1942). Thus a fiduciary carries a higher obligation to put his beneficiary's interests ahead of his own. Crim Truck & Tractor Co. v. Navistar International Transportation Corp., 823 S.W.2d 591, 594 (Tex.1992). This responsibility of a fiduciary toward a beneficiary is articulated as a variety of duties, including these that are particularly Chapter 17 11 How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims fiduciary relationship to the corporation and its stockholders, and they are without authority to act in a matter in which a director's interest is adverse to that of the corporation"). B. FIDUCIARY STATUS CHANGES RULES IN LITIGATION 1. Burden of Proof Shifts. The designation of a relationship as fiduciary will often shift procedural and evidentiary rules to protect the beneficiary of a fiduciary relationship from the disadvantages a fiduciary's superior power may cause in the litigation context. This burden-shifting has been applied in favor of a client in litigation against his lawyer. 2. Fairness and Reasonableness. It is important to remember that in any claim of breach of fiduciary duty, the burden of showing the fairness and reasonableness is on the attorney. Archer v. Griffin, 390 S.W.2d 735 (Tex. 1965); Ames v. Putz, 495 S. W. 2d 581, 583 (Tex. Civ. App.-Eastland 1973, writ refused). In Willis v. Maverick, 760 S.W.2d 642, 645 (Tex.1988) the Supreme Court held: As a fiduciary, an attorney is obligated to render a full and fair disclosure of facts material to the clients representation.. further, breach of the duty to disclose is tantamount to concealment." 3. Chapter 17 that the statute of limitations on a client's claim for legal malpractice against an attorney is subject to the discovery rule, and thus the cause of action does not begin to accrue until the client discovers or should have discovered through the exercise of reasonable care and diligence the facts establishing the elements of his cause of action. The Court justified this extension of limitations on an attorney malpractice claim in part on the special relationship between an attorney and client. Noting that a fiduciary relationship exists between an attorney and client, the Court reasoned that, "[a]s a fiduciary, an attorney is obligated to render a full and fair disclosure of facts material to the client's representation. The client must feel free to rely on his attorney's advice. Facts which might ordinarily require investigation likely may not excite suspicion where a fiduciary relationship is involved. ... Further, breach of the duty to disclose is tantamount to concealment." Id. at 645. 4. Statute of Limitations. In Willis v. Maverick, 760 S.W.2d 642 (Tex. 1988) the Supreme Court established 12 Forfeiture of Fees. In Burrow v. Arce, 997 S.W.2d 229, 237 (Tex. 1999) the Supreme Court set out the parameters for the remedy of fee forfeiture by an attorney who breaches his fiduciary duty to his client, irrespective of whether the breach caused the client actual damages. In Burrow v. Arce, the Supreme Court held that an attorney who engages in a clear and serious violation of fiduciary duty to a client may be required to forfeit some or all of the attorney's fees paid in that case. How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims a. b. c. d. Long before Burrow v. Arce, the Supreme Court quoted the RESTATEMENT (SECOND) OF TORTS SECTION 874 in holding that a fiduciary relationship exists when one is "under a duty to act for or give advice for the benefit of another upon matters within the scope of the relation." Texas Bank and Trust v. Moore, 595 S. W. 2d 502, 507 (Tex. 1980). Clearly, any representation of a client falls under this broad coverage. (4) (5) (6) e. (1) (2) (3) (4) Any facts issues may be answered by a jury, but once the fact issues are resolved, the trial court must determine whether the attorney committed a clear and serious breach of his duty to the client and to what extent attorney's fees should be forfeited under the facts of the case. Burrow, 997 S.W.2d at 245-46. (6) (5) (7) The non-exclusive list of factors for a jury to consider in resolving any facts disputes are: (1) (2) (3) determining complained occurred; determining complained occurred; the attorney's the time; whether the of conduct when the of conduct mental state at 13 the value of the attorney services; the existence of harm to the client; and the amount of harm to the client. (Burrow, 997 S.W.2d at 245-46). In determining whether equitable relief is proper the non-exclusive list of factors for a trial court to consider are: In a fee forfeiture claim the client does not need to prove actual damages, because the forfeiture is due to the violation of the fiduciary relationship, and is imposed to discourage such conduct. 5. Chapter 17 the gravity of the violation; the timing of the violation; its willfulness; its effect on the lawyer's work for the client; any other threatened or actual harm to the client; the adequacy of other remedies; and the public interest in maintaining the integrity of attorney- client relationships. (Burrow, 997 S.W.2d at 243-44). Client Cannot Fracture Claims. In Archer v. Med. Protective Co. of Fort Wayne, Ind., 197 S.W.3d 422 (Tex. App.-Amarillo 2006, pet. denied): Holding that a plaintiff client cannot fracture a legal malpractice claim into a cause of action for breach of fiduciary duty. However, claims arising out of allegations of conflicts of interest, self-dealing, or misusing confidential information are separate causes of action from ordinary negligence causes. A similar holding was made in Deutsch v. Hoover, Bax & Slovacek, LLP, 97 S.W.3d 179 (Tex How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims .App.- Houston [14th Dist.] 2002, no pet.) C. THE ATTORNEY FEE CONTRACT 1. Generally. The attorney's fee contract is a critical consideration in the establishment of a good working relationship with a client. a. b. other employment of the lawyer; The Rule. The obvious starting point is the provisions of Texas Disciplinary Rules of Professional Conduct, specifically, Rule 1.04 "Fees", which provides: (a) A lawyer shall not enter into an arrangement for, charge or collect an illegal fee or unconscionable fee. A fee is unconscionable if a competent lawyer could not form a reasonable belief that the fee is reasonable. Factors. The Rule then lists the eight factors cited in the Arthur Anderson & Co. v. Perry Equipment Corp., 945 S.W.2d 812 (Tex. 1997), where the Texas Supreme Court held that factors a fact finder should consider when determining the reasonableness of a fee include: 1. 2. Chapter 17 2. The time and labor required, the novelty and difficulty of the questions involved, and the skill required to perform the legal service properly; The likelihood that the acceptance of the particular employment will preclude 14 3. The fee customarily charged in the locality for similar legal services; 4. The amount involved and the results obtained; 5. The time limitations imposed by the client or by the circumstances; 6. The nature and length of the professional relationship with the client; 7. The experience, reputation, and ability of the lawyer or lawyers performing the services; and 8. Whether the fee is fixed or contingent on results obtained or uncertainty of collection before the legal services have been rendered. All contingent fee agreements must be in writing under the mandatory provisions of the Texas Disciplinary Rules of Professional Conduct 1.04(d). Specifically, this Rule requires such contracts to: (1) state the method by which the fee is determined; (2) state the percentage that shall accrue to the attorney in settlement, trial or appeal - if they are different; and How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims (3) state the litigation and other expenses that will be deducted from the recovery and explain if that deduction occurs before or after the calculation of the attorney's fee. (b) A lawyer shall explain a matter to the extent reasonably necessary to permit the client to make informed decisions regarding the representation. (1) 3. It is strongly advised that all other attorney fee agreements be in writing. Rule 1.04(c) requires the "basis or rate of the fee shall be communicated to the client, preferably in writing, before or within a reasonable time after commencing the representation." In Levine v. Bayne, Snell & Krause, LTD, 40 S.W.3d 92 (Tex. 2001) the Supreme Court held that imposing the duty to clarify the attorney-client contract on the attorney is justified by (1) the attorney's greater knowledge and experience with fee agreements and (2) the trust the client places in the attorney. The attorney's failure to clarify an issue in the fee agreement is conduct that clearly violates the standard imposed by Texas law. d. In Willis v. Maverick, 760 S.W.2d 642, 645 (Tex.1988) the Supreme Court held: .... A lawyer shall abide by a client's decisions: (1) b. c. Rule 1.02 Scope and Objectives of Representation (a) concerning the objectives and general m e t h o d s o f representation;....." Comment 1 (to Rule 1.03): "The client should have sufficient information to participate intelligently in decisions concerning the objectives of representation and the means by which they are pursued..." The lawyer's duty to advise the client. In contracting with any client the attorney must be mindful of the provisions of the Texas Disciplinary Rules of Professional Conduct: a. Chapter 17 concerning the objectives and general m e t h o d s o f representation;....." Comment 1 (to Rule 1.02): "....Thus, a lawyer has very broad discretion to determine technical and legal tactics subject to the client's wishes regarding such matters as the expense to be incurred...." "Thus the failure of an attorney to make the contract clear and precise can be grounds for a claim of breach of fiduciary duty, asserting the attorney's breach of the duty to disclose constitutes concealment." Rule 1.03 Communication 15 How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims 4. Can an attorney fee agreements be modified? a. While there is no taint of fraud to a contract entered into at the inception of the attorney-client relationship, there is a taint of fraud that attaches by presumption to agreements made in the course of an on-going attorney-client relationship. Cole v. McCanlies, 620 S.W.2d 713, 715 (Tex. Civ. App.-Dallas 1981, writ ref'd n.r.e.). b. The modification of a fee agreement, during the litigation, was held proper when the opposing party brought in new issues and parties not contemplated in the original fee agreement. Gill v. Randolph, 269 S.W.2d 529, 532 (Tex. Civ. App.-Galveston 1954, writ ref'd n.r.e.). c. This type of modification should always be done in writing and clearly set out the factors involved and changes to occur. The Comment #2 under Rule1.04 says in part: "A written statement concerning the fees reduces the possibility of misunderstanding and when the lawyer has not regularly represented the client it is preferable for the basis or rate of the fee to be communicated to the client in writing...." d. In Sacks v. Haden, 266 S.W.3d 447 (2008), the Supreme Court held that a written attorney fee contract that specified only hourly rates could not be modified by evidence of an oral agreement to cap fee. The court ruling was that an unambiguous contract will Chapter 17 be enforced as written and parol evidence will not be received for the purpose of creating an ambiguity or to give the contract a meaning different from that which its language imports. Only where a contract is ambiguous may a court consider the parties' interpretation and "admit extraneous evidence to determine the true meaning of the instrument. "Whether a contract is ambiguous is a question of law that must be decided by examining the contract as a whole in light of the circumstances present when the contract was entered." The plain language of the engagement letter demonstrates that Haden agreed to pay Sacks an hourly fee, and that no cap on fees wasset. Haden argues that a fee agreement must specifically state that hourly fees will accrue without limit in order for the agreement to be unambiguous and enforceable. But the lack of such explicit language is irrelevant if the agreement can be reasonably interpreted only one way. The Supreme Court held that it has never held that an open-ended hourly fee agreement will be enforced only if it expressly states there is no cap on fees, and they declined to do so now. When a contract is unambiguous, the parol evidence rule precludes consideration of evidence of prior or contemporaneous agreements unless an exception to the parol evidence rule applies. IV. IN CONCLUSION These Rules, however, often seem contradictory and very difficult to apply in complicated situations. Many lawyers in 16 How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims attempting to justify some course of conduct can find some disciplinary rule authorizing the very act preferred by the lawyer. It seems clear that some overriding approach to ethical decision-making is necessary in the practice of law as is necessary in all decision-making. A lawyer needs some basic guidelines in truly seeking to avoid committing malpractice, grievable offenses, or acts lowering his opinion of himself. The following three suggestions may or may not help. 1. level of arrogance, increase the amount of communication and keep in perspective that the client not the lawyer owns the lawsuit. 3. Choose to Make Less Money This Rule runs counter to human self-interest and is difficult to follow. In facing an ethical dilemma with a dollar value attached, a lawyer should at least analyze the choices to determine the economic impact of each choice. If there is a fee dispute, a lawyer should calculate the options which produce both the largest and smallest fees. In selecting the lowest fee option, a lawyer greatly reduces the likelihood of a malpractice or grievance claim. A lawyer will feel better about his profession if his image is tied up in something other than the size of fees being generated. The profit-motive may in fact explain many grievances and lawsuits filed against lawyers. Certainly the fear of such filings can motivate some attorneys to comply with the Rules and the various state and county creeds of professional conduct. Good Ethics or Good Tactics It is important in any continuing litigation for a lawyer's relationship with the court and opposing counsel to be a priority in delivering a high quality, low cost product to the client. A lawyer's ethical decisions pursuant to the Texas Rules of Professional Conduct will result in more favorable treatment from the court and a better result for the client. It is difficult to adhere to this Rule in the heat of litigation, but a conscientious lawyer should recognize that long-term ethical conduct results in fewer instances of malpractice or grievable offenses and produces good results in most cases. When a litigation lawyer is faced with difficult choices and is uncertain of the proper strategy, the ethical choice most always produces the best result. 2. Chapter 17 However it is the author's hope that most attorneys may be motivated as envisioned by Preamble 9 of the Rules: "Each lawyer's own conscience is the touchstone against which to test the extent to which his actions may rise above the disciplinary standards prescribed by these rules. The desire for the respect and confidence of the members of the profession and of the society which it serves provides the lawyer the incentive to attain the highest possible degree of ethical conduct. The possible loss of that respect and confidence is the ultimate sanction. So long as its practitioners are guided by these principles, the law will continue to be a noble profession. Remember that the Client is the Principle Most lawyers understand the relationship between an attorney and client as a fiduciary relationship and that of an agent/principal. It is often easy for the lawyer to forget who is the principal. The control of the lawsuit belongs to the client, and it is the client who is always the principal. Designating the client as the principal enables the lawyer to lower the 17 How to Avoid Grievances, Malpractice Claims and Breach of Fiduciary Duty Claims This is its greatness and its strength, which permit no compromise." 18 Chapter 17
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