Cloud Computing Solution Brief Cloud Computing, Hype or Reality and How to Tell With LSI Storage Technologies as part of the solution, Cloud Computing has the potential to help business leaders and IT professionals manage costs and improve service levels. EXECUTIVE SUMMARY Run a simple search. “What is Cloud Computing?” Cloud-based storage is one method available for meeting business needs for IT resources. It offers IT professionals the chance to be more agile, respond more quickly and efficiently and manage costs more closely, but there are risks. It will yield thousands of whitepapers, blogs and videos, some a few short words, some that run to great length. All of them say essentially the same thing: cloud computing is there when you need it and not there when you don’t. IT at the Intersection Hype or Reality? How is a senior decision maker to pick the right partner from today’s cloud storage providers? How is a working-level IT professional to sort through the bold marketing claims to build and defend a recommendation their company can rely on? In essence, cloud computing is the intersection of business imperatives and technical capabilities. The business realities, familiar ones, include CAPEX and OPEX cost containment, higher service levels from IT organisations to their constituents inside and outside the company, limited or shrinking staff resources, and improved responsiveness to changing business requirements, competitive threats or market opportunities. From the outside, the marketing around cloud capabilities make it sound like the cloud can do anything you need, instantly. It follows then that the requirements for reliability and performance placed on components that go into making the cloud work as well as it needs to are significantly higher than they would be in traditional data centre settings. They have to be if cloud vendors are to have any chance of living up to their claims. For the cloud to succeed as that flexible, responsive pool of computing potential that can be called on when needed, run flawlessly and be “released “ back into the cloud when no longer needed, it has to be built on components that perform to the highest standards…only as strong as its weakest link, after all. LSI storage technologies in the cloud storage provider’s solution is one strong indicator that they are a leader, that their products and services will live up to expectations, and that your company’s data will be available whenever they are needed. LSI PRODUCTS MENTIONED IN SOLUTION: · 6 Gb/s MegaRAID and 3ware Controllers · SAS6160 Switch · WarpDrive SLP-300 · MegaRAID Fast Path Software · MegaRAID CacheCade Software The technical capabilities of cloud computing start with the ubiquity of the World Wide Web. Add the pervasive availability of powerful, multicore processor-based servers, massive network pipes, and all-but-free hard disk storage. Then consider virtualisation capabilities that dissolve boundaries between physical and logical server resources, between physical and virtual storage resources, and finally, include management and accounting applications to turn on or turn off infrastructure, platforms, software and data storage capacity, performance and protection almost anywhere, anytime, on demand. The result? Frictionless access to on-demand data compute and storage resources. Nowhere in the cloud is this more true than in cloud storage. A quick – cloud enabled – search of “Cloud Storage Providers ” and “Cloud Storage as a Service” reveals immediately that data protection is central to the “Cloud Storage” value proposition. Reliable access to data was recently identified in a survey of enterprise CIOs as one of the most important requirements for cloud storage. Early offerings were built From the perspective of an end user or business executive responsible for investigating, vetting or selecting a cloud storage vendor, the old expression comes to mind, “You get what you inspect, not what you expect.” around providing a safe place to store working datasets or to backup or archive your company’s most important business information. Data protection is still a leading requirement and offering, but now, according to a recent IDC survey, it is joined with business agility as a strong reason to consider cloud storage as part of an IT portfolio. How to Tell How does one begin to validate claims and come to a sound, objective, defensible conclusion that a cloud storage provider can deliver the data protection, high speed access, resource flexibility, manageability and cost containment they promise and businesses and individuals require? From the perspective of an end user or business executive responsible for investigating, vetting or selecting a cloud storage vendor, the old expression comes to mind, “You get what you inspect, not what you expect.” A sound concept, but…inspect what, verify what? What are the critical elements of a sound cloud computing and more specifically a cloud storage-environment that indicate the provider can deliver against the stated requirements? The Big Picture Starting with the big picture, it probably helps if the cloud provider offers services out of a data centre - or even better duplicate, remote level four data centres that are not on a fault line or in an area prone to flooding, tornados, cyclones or hurricanes. These data centres, in order to meet the Uptime Institute’s criteria for level four certification also need to have redundant HVAC systems and power grids with separate generating sources and guaranteed fuel supplies. These data centres must also have physical and data security, secure access, keyed entry, biometrics and vetted, trained professional staff on site, 24/7. Visit www. uptimeinstitute.org for more information directly from the Uptime Institute. Moving down to a more detailed level, fully redundant hardware, servers, networks, and storage technology, all of which is virtualised, load balanced and configured to scale seamlessly, on demand enable a cloud provider to provision and deprovision in accordance with client needs as well as scale up and scale out as performance and capacity requirements change. It is here, at the hardware and software detail level, at the component level, that responsible business leaders finally have objective criteria to evaluate the claims of a cloud computing or storage provider. As the image below suggests, some cloud storage providers may promise more than they can deliver. LSI storage technologies are designed to help providers deliver the core cloud storage value proposition of data security and line of business requirements for cost control, scalability, manageability and flexibility. They are built on a foundation of 30 years’ experience delivering leadership technologies to some of the most important companies. They are available to protect some of the most important data in the world, yours. Here’s how. 1028 Code LSI storage technologies enable leading cloud storage providers, and750 help you separate the real capabilities from the hype. App Server 550 Mobile Cloud Computing PC Database Kitchen Sink Cloud Computing, Hype or Reality and How to Tell 2 Data Access Performance Has to Feel “Local” Cloud storage offers the benefits of reliable access to data, cost containment and flexible asset deployment, but if data are stored remotely, is there an impact to performance? There are factors that affect perceived performance all along the data path from drive latencies to display refresh rates. LSI MegaRAID® and 3ware® RAID controller cards have well established reputations for delivering some of the best performance available in the category. If the datasets your business works with typically come in small chunks, like online store transactions or database enquiries, then you will want to ask your cloud provider, or your in-house data centre storage manager, if their storage is based on the LSI 6Gb/s SATA+SAS RAID controllers. These RAID controllers are tuned to get the best from traditional SATA or SAS hard drives. Tiered, Tailored, Storage Technologies If your cloud storage provider combines MegaRAID controllers with MegaRAID CacheCade™ software , an additional performance boost becomes available, and now the possibility of “tiered performance” becomes available. In a recent podcast, Simon Johnson, data recovery practice lead at Glasshouse Technologies, stated, “We’ve observed in a number of profiles, that 90% of all stored data is not touched during a three month period, and beyond that, the industry figures that 70% to 80% of data in organisations is inactive or never accessed.” Clearly the opportunity to tailor disk performance to access patterns could yield significant savings. CacheCade software enables solid state drives (SSDs) to be configured as a secondary tier of cache to maximise transactional I/O performance. Cloud storage providers can add one SSD to substantially improve IOPS performance as opposed to adding more hard drives to an array, saving cost and enabling another level of performance. By utilising CacheCade software, MegaRAID controllers allow SSDs to be used in front of a hard disk drive (HDDs) volume creating a high-performance controller cache, CacheCade software allows for very large, “hot spot” data sets to be present in cache and can deliver significant performance improvements in readintensive applications, such as file, Web, OLTP and database server. Leading cloud storage providers can also have some other LSI storage technology available to support your business requirements. Specifically they can have implemented MegaRAID Fast Path software, which is designed to optimise performance for full SSD-based volumes for data storage. LSI storage technologies are designed to help providers deliver the core cloud storage value proposition of data security and line of business requirements for cost control, scalability, manageability and flexibility. Moving even further up the storage performance ladder, the LSI WarpDrive™ SLP-300 is a solid state storage card, like a solid state drive, but it fits into a PCIe® slot directly in a server or storage appliance. Because it is flash-based and plugs directly into a PCIe slot, it offers high performance with low latency and a low CPU burden. It is designed to maximise transactional I/O performance for many cloudfriendly applications such as web serving, data warehousing and analytics, online transaction processing (OLTP) and high-performance computing (HPC). The presence of LSI 6Gb/s SATA +SAS RAID cards, combined with advanced software options and the WarpDrive SLP-300 card, can be a clear indicator of leadership in cloud storage service. These technologies are used by sophisticated providers to help deliver tiers of performance whether the storage devices are traditional SATA or SAS HDDs or the emerging Solid SSDs Just as it makes less and less business sense to provision IT resources ‘just in case” there might be a spike in demand, or business needs might change, so too is the need for access to the highest performing-and likely most expensive – storage assets being called into question as the best fit for all data storage needs. “Hot data” should have access to the fastest practical storage assets, but data that are accessed less frequently, or for service levels with less stringent performance requirements, more traditional, slower, less expensive data storage resources might suffice. Cloud Computing, Hype or Reality and How to Tell 3 “Then I learned of the LSI 6Gb/s SAS switching technologies. All the benefits of a failover SAN, with the performance of an end-to-end native SAS 6Gb data path, well within our budget.” Jeff Ello, IT Manager Krannert School of Management Purdue University In addition to the performance benefits of LSI MegaRAID controllers and advanced software, and the application acceleration possible from using the WarpDrive SLP-300, LSI also offers the 6Gb/s SAS6160 Switch. University, looked at several installations in other parts of the university and at other leading institutions before deciding to upgrade his LAN with new servers and SAS storage components from LSI. Flexibility to Scale Storage “We needed a storage topology and technology that could keep up with the virtual machines we were implementing,” Ello explained. Picture the data centre at your cloud storage provider, many, many servers connected to redundant pairs of 16-port LSI SAS6160 Switches and those same SAS Switches connected to many, many enclosures full of solid state, SATA or SAS devices. The servers can be configured to provide your business with the data crunching resources you need, and the full range of storage devices behind the SAS6160 Switch can be configured in combinations to provide your business with the data storage resources you need, at the performance levels you need, when you need them. The SAS6160 switch significantly extends the capabilities of SAS in direct-attached storage (DAS) environments by allowing multiple servers to connect to one or more independent external storage systems. The 6Gb/s SAS Switch helps provide a low-cost and easy-to-use storage networking option for rack-mount servers and storage installations in cloud computing, mega data centre, smallto medium-size business, and virtual server environments. By enabling storage resources to be shared across multiple hosts and managed through SAS zoning, the SAS Switch helps maximise storage utilization while eliminating islands of storage. It also simplifies storage management, backup, and upgrades. The SAS Switch is designed from the ground up to deliver the connectivity required to support virtual server environments. It allows organisations to realise the benefits of virtual machine migration while maintaining the management simplicity of DAS. This environment allows potential cloud storage providers to assign resources to your needs from a remote console with a few clicks. In one example, Jeff Ello, IT manager at the Krannert School of Management at Purdue “We abandoned a complex and finicky fibre channel configuration years ago for inexpensive, fast direct attached storage systems,” Ello said. “Virtualising storage-intensive servers without major performance losses requires a level of storage performance that SANs have so far been unable to achieve. 10Gb iSCSI seemed like the obvious choice, but cost was a big deterrent. Then I learned of the LSI 6Gb/s SAS switching technologies. All the benefits of a failover SAN, with the performance of an end-to-end native SAS 6Gb data path, well within our budget. It seemed too good to be true, but that’s exactly what we got.” Cloud storage providers also have the opportunity to build the same performance and flexibility into resources available to you. Business Changes Imagine that you are in a meeting on a new business initiative. Tremendous new data sets will be generated and required service levels will be high. You send a text to your leading cloud storage provider requesting 30 terabytes of additional storage with the maximum available data protections applied, and it must be available ASAP… “Done” says the reply text a few seconds later. That’s how it could work when your cloud resource provider relies on LSI. Peak Shaving In another scenario, it is determined that web traffic to your sites is unevenly distributed over the course of a day. With the agility to scale cloud-based storage up and down, from hour to hour, you only pay for peak resources required to maintain service targets when you need them. Releasing those resources between peak usage periods can result in significant savings. Cloud Computing, Hype or Reality and How to Tell 4 IT Workload and Costs Peak Application Demand Supplied in the Cloud for Agility and Savings Savings Realised by using flexible, on demand, LSI-based Cloud Storage Figure 1: Peak shaving is one way to implement LSI-based cloud storage to handle spikes in demand cost effectively Baseline IT Workload and Cost Structure, in House, for Security and Control l Time If demand for IT resources has a different use period – perhaps your operations organisation runs ERP weekly, or your sales force loads up the systems with orders at the end of the month, or finance and accounting need to run general ledger at the end of the quarter – the agility of the cloud, the reliability of storage built on LSI technologies and the cost savings realised when the resources are released back into the cloud are still important considerations in the process of selecting a cloud storage provider. Peak shaving is not “all-or-nothing”, see figure 1. This implementation has IT resources configured in a traditional in-house data centre to meet an organisation’s routine, baseline requirements. Some redundancy, performance, and security might be derived from this approach, while spikes in demand are handled without friction by calling in resources from the cloud when needed. The space between the spikes in demand represents savings to the IT budget because the organisation does not need to spend the capital or labour to provision for the peaks. From a financial and staffing perspective, the peaks in demand are “shaved off”, while users still enjoy high levels of service. Data Protection As a leader in the design of RAID, LSI brings the benefits of decades of experience in the business to its customers, who in turn, offer them to you. The data protection technologies offered by LSI have been continuously refined over many years and have all the basic RAID features serious data protection professionals expect. One example is media management, background patrol reads to identify bad sections on a hard drive and take them out of service before they become a problem. RAID 6 is another perfect example. Most RAID implementations by definition are a way of organising data across hard drives such that, if a single drive fails, end users and applications still have access to data. If a drive fails, RAID lets end users and applications continue to work while the failed hard drive is replaced by one of those spares mentioned previously and data are reorganized onto the new active member of the storage group. If a second drive fails before recovery is complete after the first drive failed, then no RAID data protection is available, unless the cloud storage provider has implemented a solution such as LSI storage technologies, including “RAID 6”. LSI offers RAID 6 on select MegaRAID controllers, and RAID 6 is the industry’s name for the ability to sustain a second drive failure without losing access to data. The good news for storage consumers is that drive capacity continues to grow quickly. As of this writing, drives capable of storing two terabytes are considered mainstream products. For reference, a two terabyte hard drive has enough space to store roughly half a million four megapixel digital photos, around 250 uncompressed full-length standard resolution DVDs or approximately 20% of all the printed material in the Library of Congress. The challenge larger hard drives present to cloud storage providers and to the users who depend on them – is that larger hard drives take longer to “rebuild”. Longer rebuild times make data more vulnerable to a second drive failure. Larger hard drives and longer rebuild times make RAID 6 from LSI a more important part of a complete data protection strategy than ever before. The list of data protection features that come as standard on MegaRAID controllers is too long to go through in detail here, but we’ve tried to share one or two that you can ask about when you’re trying to evaluate whether your potential cloud storage provider really has the capability, really has built a solid foundation, for delivering on the claims of reliability and performance they have made and that you require. Just as the integrated deployment of LSI storage technologies enabled tiered performance for maximum flexibility, that same integrated deployment of LSI storage technologies allows cloud storage providers to offer tiered, flexible data protection options that meet your needs. Cloud Computing, Hype or Reality and How to Tell 5 Further reading For more information regarding LSI solutions, please visit, www.lsi.com/channel For more information and sales office locations, please visit the LSI web sites at: lsi.com lsi.com/channel LSI, LSI & Design logo, MegaRAID, CacheCade, and WarpDrive are trademarks or registered trademarks of LSI Corporation. All other brand or product names may be trademarks or registered trademarks of their respective companies. LSI Corporation reserves the right to make changes to any products and services herein at any time without notice. LSI does not assume any responsibility or liability arising out of the application or use of any product or service described herein, except as expressly agreed to in writing by LSI; nor does the purchase, lease, or use of a product or service from LSI convey a license under any patent rights, copyrights, trademark rights, or any other of the intellectual property rights of LSI or of third parties. Copyright ©2011 by LSI Corporation. All rights reserved. July 2011
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