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SPATA AGM 2013
at the BSPF offices
On Thursday 21st November 2013
Good Morning and Welcome
Richard Carrington, Chairman
Chris Hayes, Managing Director
Annual Review and AGM 2013
 Please ensure your
mobile phones and
PDAs remain
switched off
Health & Safety
 Toilets are located in the BSPF offices and in the adjacent
building also being used today
 Fire alarms are not expected today
 The fire assembly point is in the car park at the rear of the
building, if required
Any Questions?
 Please wait until invited
to ask questions
 Please state your name
and company name when
asking questions
Sponsor
SPATA
 Annual review
 AGM
 Open Forum
 BSPF AGM
 Training
Review of SPATA
 Successes
 Challenges
 What next?
Successes
 Factsheets and Resources
 PIP Marketing Toolkit
 Regional meetings
 Inspections
 Publicity
 Website
Member Factsheets
 72 (41) out of 90 (70)
factsheets produced
 12 (15) more to be signed off
Consumer Factsheets
 1 factsheet is ready to be signed off
 (24 already produced)
Regional meetings
SPATA Regional meetings
 North & Midlands on Wednesday 11th December
near Huddersfield
 Dates being finalised for February and March 2014
Inspections
 Over 20 inspections already this year
 Programme to have all companies inspected (no later than
the last five years) by the end of this year
 Then every 3 – 4 years
 General inspections also being organised
Inspections
 Massive thank you to Peter Lang, Jim Gordon and
Tim Bareham for their hard work
Publicity
 Trade communication
 Consumer promotion
 Social media
 SPATA Awards
LIW
Consumer exhibitions
Social media
www.facebook.com/PoolsHotTubs
www.twitter.com/Pools_HotTubs
www.linkedin.com (search SPATA)
SPATA Awards 2013
133 entries in 21 categories
National and Local PR
Great value for money
Many categories available
Pools and Spas in different price bands
Commercial
Overseas
Refurbishments and New Builds
Retailers
Individuals
Individuals
Please enter the Awards
SPATA Awards 2014
Deadline for entries is:
Friday 22nd November 2013
Event is to be held at the
E-ON Suite at Coventry’s Ricoh Arena
SPATA Awards 2014
Website
Website
Features:
 Responsive – with a fresh new look – that talks to Consumers!
 Improved Functionality – find what you’re looking for quicker!
 Improved Members Search – get consumers to the right place
faster
 Improved Customer Information – more help and advice
 Customer Data Capture – for future marketing!
Website
Features:
 Social Media Buttons – Facebook Feed
 Less Text – More Imagery
 Press Room – aiding Google news alerts
 Improved Blog – to aid Google Optimisation
 Improved Members area – easier to find what you’re looking for
Please let me know what additions you want included?
Website
Try out our preview website:
BISHTA
http://sandpit.webkick.co.uk
SPATA National Council
 Richard Carrington
 Patrick Thorpe
 Jamie Smith
 Claire Asher
 Mike Tuttey
 John Scott
 Bradley Cannings
 Ben Studdy
 Peter Lang
 Stephen Booth
 David Bland
 Tim Bareham
 Chris Hayes
SPATA Technical Committee
 Peter Lang
 Richard Carrington
 Tony Line
 Bob Judd
 Patrick Thorpe
 Will Dando
 John Scott
 Howard Gosling
 Jim Gordon
 Ian Betts
Partnerships
 Aqua Publishing
 LIW
 Water UK / WRAS
Aqua Publishing
Coverage of SPATA & BISHTA Awards
General Coverage
Challenges
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SpataShield
Staying updated with legislation changes
Membership numbers
Finances
Disputes
SpataShield
SpataShield
 No scheme in place since 1st June 2013
 Do members want to restart a scheme?
Legislation changes
 Building Regulations Part L (2013)
 European norms for commercial pools
 European norms for domestic pools getting close to
completion
Building Regulations Part L
 Unchanged for pools in 2013
 Waiting to feedback on changes for 2016
European norms for commercial pools
 Swimming pool equipment standards (EN 13451 continue to be
developed and updated)
 Design and operation standards (EN 15288 are being revised)
European norms for domestic pools
 Standards for inground and above ground domestic pools
(pr EN 16582) are close to completion
 Standards for domestic pool filtration, circulation and
treatment are due out for public consultation around Feb 2014
EN 16582
 Water losses to be classified
 Shell life expectancy
 Permissible openings
SPATA Membership
 Currently stands at 173 members
 Challenge is to grow the membership
 Finding VFM for non installer members to join
Finances
 The year end accounts pre tax deficit is £959
 Reserves stand at £38,793
Workload
 Resources can be stretched at key times, especially with new
initiatives and time constraints can be exacerbated when
disputes increase
Disputes
 Members need to respond appropriately
 Mediation is available
 Stakeholder account being used more proactively
What next?
 The future of SpataShield
 Membership growth
 Support materials
 Striving to improve standards
 Positive PR for the industry
 Training
The future of SpataShield
 Presentation during the Open Forum on this important topic
 Do members want to restart a scheme?
Membership growth
 SPATA intends to grow the membership for those
companies that build industry standard pools and want to
sign up to the Code of Ethics
Support materials
 What further resources would you like to see from SPATA?
Striving to improve standards
 Industry standards
 Code of Ethics
Positive PR for the industry
 Looking for case studies
 Working on Key Performance Indicators
Training
 Dangerous Goods
 Water hygiene management
 Industry qualifications?
SPATA AGM – Agenda
Richard Carrington, SPATA Chairman
SPATA AGM – Agenda
 Members present / Guests / Apologies
 Minutes of the meeting held on 4th October 2012
 To consider and receive the Accounts for the year to
31st March 2013
 To authorise the National Council to fix the Members’
subscriptions for 2014
SPATA AGM – Agenda
 To elect one National Member of Council in accordance with
rule 23(C).
Note: Mr Richard Carrington (Calorex Heat Pumps) has
indicated his willingness to be considered for re-election and
no other nominations have been received from the
membership.
SPATA AGM – Agenda
 To elect Regional nominations to the National Council
to represent North, Midlands and South West regions.
The retiring Chairmen are:
North – Stephen Booth (Alba/SB Pools).
Midlands – Claire Asher (Asher Swimpool Centre).
South West – Bradley Cannings (Cannings).
SPATA AGM – Agenda
 Members present / Guests / Apologies
 Minutes of the meeting held on 4th October 2012
 To consider and receive the Accounts for the year to
31st March 2013
 To authorise the National Council to fix the Members’
subscriptions for 2014
SPATA AGM – Motion
One vote on:
 Minutes of Meeting held 4/10/12
 Year end Accounts to 31/03/13
 Members’ subscriptions for 2014
 To elect one National Council Member
 To elect 3 Regional Chairmen
Open Forum
Open Forum
 A chance for Members to discuss important issues
 To receive feedback from Members on how SPATA can
further support and promote your business(es)
 Discussion on SpataShield
The future for SPATA and SpataShield
Key SpataShield contacts
 Rowland Edwards, Weald Insurance Brokers
 Iain Spicer, ECIC
Reasons to be a SPATA member
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Customer reassurance about quality companies
Working to industry standards
Provide technical advice (verbal and written)
Alternative dispute resolution
Improved purchasing power
Belief in a collective voice for the industry
Working towards external accreditation
The future role for SpataShield
 Key challenges
 Opportunities
Key Challenges
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Providing customer security
Defined customer expectations
A signal of quality
Establishing a VFM product
A desire to progress (not get left behind)
Affordable premiums
Opportunities
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Creating an elite membership brand
Opportunities to seek other member benefits
Trading Standards / Trust Mark accreditation
Strengthening the Trade Association
Increasing the opportunity for members to generate more
business
Responsibilities
 Helping your customers
 Potential requirement to contribute to PR as well as this
insurance scheme may be cost prohibitive?
SpataShield
 ECIC can provide:
an IBG, or they can still offer the Bond and / or Warranty
(for additional premium)
 Weald would help to act as the administrator
What are the benefits of an IBG?
 It is a requirement if SPATA wants to achieve accreditation
from Trading Standards for members
 Customer peace of mind (but no stigma that it protects
against bankruptcy)
 Greater willingness from customers to do business with
SPATA members (rather than non members)
 More flexible costs (after an initial annual registration fee,
any other costs are per pool)
 Only available to SPATA members
Scheme overview
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Contract value is up to £200,000
Initial payment of £275 by all relevant members
£60 +IPT (6%) per policy on liner pools
£80 +IPT (6%) per policy on concrete shell pools
There will be a further fee of £10 for administration charged
by Weald to the member.
Scheme overview
 The cover is to be given, not charged for, by the contractor to
the customer
 It will be available on all pools installed up to a contract value
of £200,000 with the exception of those fitted in a
commercial environment (such as Hotel or Leisure Centre)
 Where the contract is with a developer but the end user will
be a domestic home user then the Policy can be issued
Value of the IBG
 The aggregate amount payable under this policy is the
original contract value (not more than £200,000, as
detailed in the schedule) or £50,000 whichever is the
lesser
 Each individual claim will be limited to a maximum of
£25,000
 All claims will be subject to the policy Excess
What is covered in this IBG?
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Pool Shell
Finishes
Equipment
Breaches of SPATA Standards
Six years*
Two years
One year
Three years
* Please note this figure may change as part of the
development of European standards
Exceptions
The Insurer shall not be liable for:
1
Any defect that would not have been recoverable
under the Contractor’s Written Guarantee; or
2
the cost of routine maintenance, overhaul or
modifications or loss or damage arising therefrom, or for
which compensation/recourse is provided by legislation
such as but not restricted to the Consumer Credit Act
1974; or
Exceptions
3
any loss of use, loss of profit, loss of enjoyment or
Consequential Loss of any nature; or
4
any loss or damage for which the Policy Holder can
obtain compensation or recourse from a third party
5
any damage or defect caused by fair wear and tear,
sunlight, storm or deterioration due to neglect in
maintenance; or
Exceptions
6
the rectification of defective design of the Insured
Works but not damage to the Insured Works resulting
therefrom unless otherwise excluded; or
7
any remedial work undertaken without the consent
of the Insurer
8
any amount which is above the limit of Indemnity as
detailed in this Policy
Exceptions
9
any damage caused to the property at the time the
Insured works were carried out
 10 any loss or damage to the Insured Works caused by
any peril capable of being insured under a commercial
property, household or similar policy of insurance,
including but not limited to fire, lightning, explosion,
storm, tempest, flood, malicious damage, accidental
damage, subsidence, landslip or heave, whether or not
such insurance is effective or in force at the time
Exceptions
 11 The cost of repairs and any awards for costs issued by
a court of law, relating to an action brought against the
Contractor by the Policy Holder which directly results in
the Contractor Ceasing to trade
 12 any work necessary to bring the Insured works up to
current SPATA Standards, where the Insured works met
the SPATA Standards in force at the time the Insured
works were completed
Scheme procedure
 SPATA Members make the declaration to Weald, who will
process the information and issue the policy direct to the
Member’s customer
What is needed?
 Compulsory membership for installers (and renovators)
 Inspection fee of £250 to be paid by the client (not
refunded, if claim unsuccessful, but there would be an
insurance excess of £250 to be paid by client)
Next steps
 Start date proposed is April 2014 onwards
 Subject to feedback at the AGM, there may be a need to
survey members to identify if this is the desired way
forward
Feedback
Over to You!
SPATA AGM 2013
at the BSPF offices
On Thursday 21st November 2013
Sponsors
 BSPF Review and AGM
 Lunch
 Training session
Training Sessions
1. Cyril Potter (Ardex)
2. Dave Gammon (Sleeping Tiger Coaching)
Thank you
for your
attendance