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boost mobile
quick reference guide
®
Boost Mobile® Monthly Unlimited
with Shrinkage Plan
overview
The Boost Mobile Monthly Unlimited with Shrinkage Plan is a new offer that mirrors the features of the Monthly Unlimited Plan and
rewards consistent, on-time payments from Boost Mobile customers by gradually lowering the Monthly Recurring Charge (MRC).
features
The features of the Boost Mobile Monthly Unlimited with Shrinkage plan are as follows:
Boost Mobile Monthly Unlimited with Shrinkage Plan
nationwide calling
UNLIMITED
text
UNLIMITED
UNLIMITED
picture messaging
includes audio & video
walkie-talkie available with iDEN Series
UNLIMITED
wireless web
UNLIMITED
instant messaging
UNLIMITED
email
UNLIMITED
intertational connect add-on available
UNLIMITED
voicemail, long distance, call forwarding,
call waiting, and directory assistance
selling tips & differentiators
selling tips
- Value: Unlimited Nationwide
Talk,tips
Text, Web and More!
selling
- Quality: Great Devices on the Nationwide Sprint
Network or Nextel - National Network
- Value:
Unlimited
Nationwide
Talk,
Text, Web and More!
Nationwide
3G access
(CDMA
Series)
- Quality: Great Devices on the Nationwide Sprint
Network or Nextel - National Network
- Nationwide 3G access (CDMA Series)
how to sign up
customers
This offer is available fornew
both new
and existing customers:
New customers can sign
up for
Monthly Unlimited
new
customers
with Shrinkage plan via the Boost Mobile Sales
Portal at boostmobilesales.com.
New
up for Monthly
Unlimited
*Boost customers
Mobile® Sales can
Portalsign
only available
for Authorized
Boost Mobile® Retailers.
with Shrinkage plan via the Boost Mobile Sales
Portal at boostmobilesales.com.
*Boost Mobile® Sales Portal only available for Authorized Boost Mobile® Retailers.
differentiators
- Includes Unlimited 411,differentiators
Instant Messaging & Email
- Unlimited Nationwide Boost Walkie-Talkie (iDEN Series)
- No Contracts
- Includes
Unlimited 411, Instant Messaging & Email
No Roaming
- Unlimited
Boost Calling
Walkie-Talkie (iDEN Series)
Low RatesNationwide
for International
- No Contracts
- No Roaming
- Low Rates for International Calling
existing customers
Existing customers can
switchcustomers
from their current Boost Mobile
existing
plan to Monthly Unlimited with Shrinkage via My Account on
the Sales Portal at boostmobilesales.com or on the Boost
Existing
customers
switch from their current Boost Mobile
Mobile web
site at can
boostmobile.com
plan
to
Monthly
Unlimited
with Shrinkage
viaBoost
My Account
on
®
*Boost Mobile Sales Portal only available
for Authorized
Mobile® Retailers.
the Sales Portal at boostmobilesales.com or on the Boost
Mobile web site at boostmobile.com
*Boost Mobile® Sales Portal only available for Authorized Boost Mobile® Retailers.
Boost Mobile® Monthly Unlimited
with Shrinkage Plan
boost mobile
quick reference guide
®
how it works
The key benefit of Monthly Unlimited with Shrinkage is that after 6 successful on-time monthly payments (and these payments do not
have to be consecutive), the customer’s MRC will decrease by $5. This will continue to occur after every 6 on-time payments until the MRC
reaches $35 per month.
NOTE: A successful and timely MRC payment that shall be counted towards Monthly Unlimited with Shrinkage is referred to as a “on-time payment.”
Monthly Payment Amount
Initial Monthly
Payment Amount
6 On-Time
Payments
Total 12 On-Time
Payments
Total 18 On-Time
Payments
Monthly Unlimited
with Shrinkage
Payment
$50
$45
$40
$35
BlackBerry
Monthly Unlimited
with Shrinkage
Payment
$60
$55
$50
$45
$50 Monthly Unlimited & $60 BlackBerry Monthly Unlimited with Shrinkage Plans: Int’l services extra. Shrinkage Requirements: New and existing customers must enroll in a monthly unlimited
plan with Shrinkage to become eligible for plan discounts. Shrinkage plan discounts awarded in $5 increments after 6 timely and confirmed monthly payments made on customer’s monthly
payment date; total on-time confirmed monthly payments must exceed the total monthly payment amount for 6 months of their monthly unlimited service to receive each $5 incremental plan
discount. Total plan discount shall not exceed $15 off the total monthly plan payment amount. Eligible plan discounts will not be restored upon reactivation if account is cancelled. Discounts
don’t apply for payments made for monthly plans without Shrinkage. Coverage: Data speeds & voice experience vary by device selected & by network. Coverage is not available everywhere.
CDMA-Series: Nationwide Sprint Network reaches over 275 million people. Sprint 3G network reaches over 266 million people. iDEN Series: Domestic walkie-talkie included. Nextel National
Network reaches over 278 million people. Unlimited does not mean Unreasonable: See Boost Mobile plan brochure for additional terms. Restrictions apply. See brochure or visit boostmobile.
com for additional details. Offers subject to change without notice and not available in all markets/retail locations or for all phones.
frequently asked questions
Q: Will customers be charged additional telecom taxes each month beyond their monthly fee?
A: No. Customers do not have to pay additional telecom taxes beyond their monthly fee. Telecom taxes are included in our Monthly
Unlimited with Shrinkage plan pricing; however, applicable local/state taxes and fees may apply on all replenishments regardless of
product types (i.e., Re-Boost® Cards, ePINs, RTR, rechargeable cards, credit/debit cards may be subject to these taxes or fees).
Q: What is an on-time payment in the context of the Monthly Unlimited with Shrinkage?
A: A on-time payment is a successful MRC payment, made on or before the customers’ monthly payment date with no interruption of
service, that shall be counted towards Monthly Unlimited with Shrinkage.
Q: Can customers make a payment to Monthly Unlimited with Shrinkage?
A: Boost Mobile customers can replenish their Boost Account via Real-Time Replenishment (RTR), Re-Boost Cards, and credit or
debit cards.
Q: How do customers know when to make their monthly payment?
A: Monthly payments are due exactly one month from the last successful payment and customers will receive a payment notification
text message in advance. For payments made on the 29th, 30th, and 31st of the month, the next payment date will fall on the last day
of the following month.
Q: What happens if a customer misses their monthly payment?
A: The customer’s services will be interrupted until their monthly payment is made in full. In addition, the customer will not be credited
for an on-time payment that month. Once an active subscriber achieves a milestone (e.g., $45 MRC), the subscriber will never revert
to a higher price point even if they miss a subsequent payment or unless their Boost account is cancelled. When a customer’s service
is interrupted and they make a late payment, their next payment date will change to the day of the month before the date that service
was reinstated (e.g., if a customer makes a payment and reinstates service on the 15th, the next payment will be due on the 14th of the
following month). The account must be paid in full within 60 days of service interruption or customers will lose any remaining funds as
well as their phone number.
Q: If a customer decides that they don’t have the balance to pay for the next month, can they switch to Pay As You Go or
Daily Unlimited?
A: Yes. The customer can access ‘My Account’ on the Boost Mobile website (boostmobile.com) or from their phone (iDEN Series only)
to request the change. The customer’s account will be switched to Pay As You Go on the next monthly payment date. If the payment
has already failed, the customer will be switched to Pay As You Go immediately. If the customer decides to switch back to the Monthly
Unlimited with Shrinkage plan at a later time, they will retain their lower MRC.
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Stylized M are registered trademarks of Motorola, Inc. All other marks are the property of their respective owners. V. 050610