myCignaforhealth.com how to find a GWH-Cigna network health care professional With a click or a phone call, you can locate a network health care professional to maximize your health care benefits. Visit our website To locate a GWH-Cigna health care professional or facility online, visit myCignaforhealth.com. If you’re not already registered, click on the Register Now link in the upper right. Step 1: Sign in to the secured site. Step 2: Click on the Find a Provider search tool at the top of the page. Step 3: Select the GWH-Cigna Provider link. Step 4: Choose your preferred search type: • Search by Name – Type a doctor’s last name to see if he/she is in-network. • Search by Specialty – Select by PCP, specialist or hospital/facility. • Search by Condition – Choose a medical condition (e.g., asthma, diabetes) from the drop-down menu. Step 5: Your search form will be personalized with your network (e.g., PPO, Open Access Plus, etc.), and your name and address. (Your network also appears in the upper right corner of your ID card). Complete the form, scroll down the page and click on Submit. 827288 d 09/11 Step 6: View search results. To narrow the distance for your search or to choose another search type, click on the back arrow at top left to return to the form. Time-saver tip: Click on Save this Search before exiting your search screen. To view at a later date, choose Select a Saved Search from the search tool options. Compare doctors: Whether searching by area of specialty or medical condition, you can quickly compare up to five doctors, side by side. While viewing your search results: • Select up to five doctors from the list by clicking in the Add to Compare option box for each doctor. • Scroll to the top right of the page and click Compare Providers. • From the comparison screen, you can also Add a Provider to your contacts. Other options: From your search results screen, you can: • Print search results • Fax search results • Email search results Print a directory: Create and print a directory of GWH-Cigna network health care professionals. Visit myCignaforhealth.com, click on the Find A Provider tab and select Create a Provider Directory. Choose to print a standard directory by state, or a custom directory sorted by city, state or distance from a specific address. Additional online features myCignaforhealth.com offers more than just a health care professional search. For example, you can check the status of a medical and/or dental claim for yourself and your dependents, take our confidential health assessment, and receive up-to-date health and wellness information. To take advantage of all that myCignaforhealth.com has to offer, visit the website and follow the step-by-step instructions to register. You can access myCignaforhealth.com 24 hours a day to get information about your health benefits and a variety of health and wellness information. Call toll-free 24/7 customer service If you don’t have online access, call the toll-free number on your ID card. A customer service representative will be happy to help. Or you can use voice commands to quickly access information. Please be prepared with the following information: • • • • • Name of health care professional or hospital City, state, ZIP code Physician’s specialty Physician’s gender Any other specific information Visit us online at myCignaforhealth.com, call the toll-free number on your ID card or call customer service 24/7. “Cigna” is a registered service mark and the “Tree of Life” logo is a service mark of Cigna Intellectual Property, Inc., licensed for use by Cigna Corporation and its operating subsidiaries. All products and services are provided exclusively by such operating subsidiaries and not by Cigna Corporation. Such operating subsidiaries include Connecticut General Life Insurance Company (CGLIC), Cigna Health and Life Insurance Company (CHLIC), and HMO or service company subsidiaries of Cigna Health Corporation and Cigna Dental Health, Inc. In Arizona, HMO plans are offered by Cigna HealthCare of Arizona, Inc. In California, HMO plans are offered by Cigna HealthCare of California, Inc. In Connecticut, HMO plans are offered by Cigna HealthCare of Connecticut, Inc. In North Carolina, HMO plans are offered by Cigna HealthCare of North Carolina, Inc. All other medical plans in these states are insured or administered by CGLIC or CHLIC. All models are used for illustrative purposes only. 827288 d 09/11 © 2011 Cigna. Some content provided under license.