welcome our approach & how everyone can get involved John Johnson, Managing Director, Your Green Deal Provider Limited our aims and ambitions • Develop a business model for the independent SME sector • Underpin with systems that simplify and support the solution • Deliver a genuine integrated end to end service • Involve local companies – accredited and not accredited • Retain existing working practices • Ability to create nationwide capability • Create unlimited White Label market brands • Low cost, flexible terms to simplify the complexity! Green Deal non-domestic interactions 3: Assessment 1&2: Market Preparation/ Customer Engagement Build awareness with Requests and receives EPC & Occupancy Assessment. GD Assessor customers of Green Deal through marketing and other measures After a Green Deal assessment and potentially receiving more than one quote from different Providers, customer agrees measures, obtains the necessary planning permissions and consents and signs Green Deal Plan. 4: Creation and Validation of GD Plan GD Provider Green Deal Daily Charge Information submitted by Provider to the GDCC once the plan has been agreed with the customer Marketing Non Domestic Customer Engages and pays installer Information Services Energy Savings Advice Service Bill Payments Energy Bills include GD repayment Customer accesses information on GD registered Assessors, Providers & Installers via gov.uk website Information on GD registered Assessors, Providers and Installers accessible via gov.uk website GD Oversight and Registration Body Certification Bodies Assessors Installers Providers Installs GD measures Energy Suppliers Service Co Aggregate Repayments 6: Payment, Remittance and Finance Finance methods : 1: Green Deal Provider finances deal (debt on company balance sheet); 2: Third party non Domestic finance co funds loans “buys” receivables; 3: Consortium of investors offer finance to Green Deal providers (similar to GDFC )- non dom asset company. 5: Installation GD Installer History repeating itself In the beginning EPC introduced 1st June 2007 EPC after 1st April 2012 Number of assessors in the UK 2007 Introduction of Home Information Packs & EPCs Home owner Assessors Vibrant Energy Accreditation Look familiar? But now we are ready Independent Merchants Customers Green Deal Provider Funding companies So, there is hope! what do we offer  An Independent Accredited Green Deal Provider • White Label Green Deal services supplier • Supply chain co-ordination • Centralised support and customer services • Central Management IT Systems (GDMS) • Project structure (the customer journey) • Contract and document management • Accreditation, audit and regulatory framework • Invoice payment processing • O & M services our relationship with Merchants white label solutions another 646 independent merchants trading from circa over 2000 outlets, local authorities, RSL’s, trade associations and others (Age Concern) supply chain development EH Smith Others ...lead generators, estate agents.. Customers Green Deal Provider Funding companies trade customer proposition • Local independent Green Deal network • Link none accredited to accredited installers • Offer full range of Green Deal measures • Access to Green Deal & ECO funding • Green Deal Management System (GDMS) • Generate own leads • Input, track and monitor their enquires • Guarantee to receive work related to services • Set their own labour rates • Increase turnover and retain margins • No GDR cost for customers not proceeding • Support from central Provider team • Processes to maximise conversions • Product availability for all 45 measures • Receive work from others in network • Receive work from other marketing activities £25 per month No fixed-term contract system login & dashboard Contact EH Smith Westhaven House Arleston Way Shirley West Midlands B90 4LH invoice & payment flow Other financing Customers Suppliers clearing account Independent Merchants Green Deal/ECO funding Green Deal Provider technology groups | domestic Heating, ventilation and air conditioning Gas and oil fired condensing boilers Heating controls Under-floor heating Heat recovery systems Flue gas heat recovery devices Fan assisted storeage heaters Mechanical ventilation systems with heat recovery systems Building fabric Cavity wall insulation Loft insulation Flat roof insulation External wall insulation Internal wall insulation Floor insulation Room in roof insulation Draft proofing Heating system insulation (heating, pipes etc) Energy efficient glazing High performance external doors Lighting Lighting fittings Lighting controls Water heating Innovative hot water systems Water efficient taps and showers Waste water heat recovery devices attached to showers Energy Microgeneration Ground and air source heat pumps Micro wind generation Solar thermal Solar PV Biomass boilers Micro combined heat and power Biomass boilers customer journey funding options & market opportunities Green Deal £1.5b pa Energy Company Obligations (ECO) £1.4b pa Any individual or organisation purchasing electricity via a metered system: • • • • • • • Domestic Commercial Public sector RSL Owner occupier (mortgaged) Tenanted Leased Other funding £7b pa  25.7m households in the UK  Home owners account for 70% of the adult population, 17.5m households  3.9m households are considering refurbishments in next 3 years (22%) Average spend £5285 per project demand generation • • • Merchants – in store, ongoing advertising, online Trade customers – the Green Deal deployment network Green Deal Advisors • • • • • • Energy Saving Trust Private sector lettings & Estate Agents – Eurolink, Vebra Existing call centres and canvassing agents Online SEO, social network marketing Utility companies Local authorities, RSLs, ALMOs • National, regional and local advertising campaigns • Focus on Trigger Points what are trigger points Unplanned event in the life of the house: • Heating/water system breakdown, damaged window, flood, fire Planned event in the life of the house: • Re-roofing, re-wiring, re-decorating, loft conversion, replace kitchen or bathroom, build extension and of course new glazing, doors, conservatory etc. Human life cycle change: • Retirement, marriage , move home Trigger Point Planned or anticipated home improvement project for which the primary motivation is NOT to save energy summary of opportunity • Increase turnover • Retain and improve margins • Maintain operational structure of core business • Engage with trade network and offer Green Deal/ECO facility • Improve customer retention and satisfaction • Facilitate relationships between local independents • Align interests • Minimise credit risk • Ease to market entry • Interface with existing operational systems • Maximise conversion ratios  Accomplish the above with minimal increase to cost base  Offer a Green Deal and ECO service to domestic and non-domestic market thank you!