PF 1497 ANNEX 3 ® Standardised Workplace Evaluation Tools Q&A’s Who are Leesman? Europe’s leading and fastest growing independent workplace effectiveness measurement experts. What makes Leesman “independent”? Leesman offer no consultancy services - just standardised effectiveness measurement tools. What is the Leesman Index? Leesman’s effectiveness measurement benchmark that calculates an “Lmi score” for each workplace. How is that “Lmi” calculated? Through the Leesman Index on-line e-questionnaire that clients send to their staff. What is it measuring? The activities people are doing and then the physical features and the facilities services provided around them. Does this measure staff productivity? Not directly, but it does ask whether the design of the workplace enables staff to “work productively”? How long does it take staff to complete? On average 11 minutes, with most surveys achieving response rates between 60 and 70%. Are the responses confidential? Yes, completely anonymous. No response can ever be linked back to an individual respondent. How can we use the data the survey collects? The data is collated in a powerful on-line analysis tool called the analytics engine. What does the “analytics engine” do? Allows you to play with and filter all the data collected dynamically - by department, location, length of service – you choose. So what will that data show? Exactly and very graphically how well your real estate is supporting the work of your teams in your spaces. Can those results be compared to other organisations? Yes Leesman can offer a number of different comparisons. What types of organisations are using Leesman? Any one with staff occupying workplace, from motor manufacturers, to legal practices. How much data is there to compare against? Leesman’s is the fastest growing collection of workplace data with about 500 respondents added per month. When is best to do a Leesman survey? In truth at any time. But certainly as early as possible in planning a capital project. Can it then be used after a project is complete? Yes this is a perfect way of measuring the improvements achieved if a survey was also done prior. How many people should be invited to participate? Leesman will help you get as many respondents as possible – it has no bearing on the cost. How much does it cost? The “launch” of a single survey, to up to 5 building locations is £6,950 regardless of respondent numbers. What if there are more than 5 buildings to survey? Then there is an additional charge of £1,250 per building. Are there restrictions on those building locations? No the survey is already available in 6 languages so anywhere you like. What if there are more questions we want to ask? Leesman can add additional questions, though a small charge may need to be applied. How quickly can a survey be launched? It typically takes 3-4 weeks to go through the set up of the questions and filters prior to launch. Leesman info sheet v1 EN The design of my workplace enables me to work productively Agree strongly (8.7%) Agree (23.9%) Agree slightly (21.1%) Neutral (15.6%) Disagree slightly (16%) Disagree (9.8%) Disagree strongly (4.8%) 53.7% Agree 15.6% Neutral 30.7% Disagree What is the Leesman Index and what is it measuring? Leesman is a leader in measuring workplace effectiveness, with our audit services providing deep insight into how well workplace environments support the productive work activities of the employees they accommodate. Our database is set to become Europe’s largest resource of consistent workplace effectiveness data. With an unparalleled suite of easily and inexpensively deployed high performance tools, we can provide a range of qualitative and quantitative audit services. They provide executive boards, project managers, workplace designers, corporate real estate teams and change management consultants, clear line of sight to timely and accurate, benchmark performance data on individual workplaces or across entire CRE portfolios. The Leesman Index: The industry’s first unified and truly independent workplace effectiveness benchmark tool. The Index e-survey captures employee’s feedback on how well the workplace environments provided for them, support their important workplace activities Leesman Analytics: Collecting accurate and pertinent occupant satisfaction data is important, but we stand alone in then giving that data to you in a powerful online “analysis engine” that allows you to understand exactly how your environments are performing. Leesman Review: Our regular research journal reports on the data we are collating and most importantly, trends that we might be uncovering, regularly featuring material by industry leaders. A pdf copy can be downloaded from the research section of www.leesman.co.uk leesman.co.uk The design of my workplace is important to me Agree strongly (29.4%) Agree (42.1%) Agree slightly (18.6%) Neutral (7.7%) Disagree slightly (1.3%) Disagree (0.5%) Disagree strongly (0.4%) 90.1% Agree 7.7% Neutral 2.2% Disagree leesman.co.uk