BACK ABOARD What is it? Injuries are a terrible reason to miss work for an employee. Your employees have special talents and skills that they bring to the workplace to facilitate the operations of your business. At Normandy Harbor Insurance, we know that your employees are a valuable part of your business and that their absence costs your organization money and productivity. When a workplace injury occurs, the relationship between the employer and the injured worker changes. Much of the relationship change deals with uncertainty. Employers are uncertain how they are going to keep the business productivity without the work value of the employee and fear the potential impact of litigation or insurance cost increases. Employees are uncertain of their personal health and the security of their job. Normandy Harbor’s Back Aboard return-to-work program is a tool to eliminate these unknowns that deteriorate the employer-employee relationship through a communication system to manage workers’ compensation injuries effectively and quickly get employees back to earning and employers back to productivity. Just like falling off a boat in the ocean, there is certainty that the captain will do whatever he can to get you Back Aboard. Table of contents: How Workers Compensation Premiums are Calculated What Workers Compensation Pays Back Aboard Approach to Cost Control o o o o Early Reporting Medical Treatment Return to Work Litigation Avoidance Step by Step 1. 2. 3. 4. 5. 6. 7. Program Set Up a. Return to work policy b. Medical Provider Arrangement c. WC Carrier Contact Information d. Position Descriptions and Light Duty Checklists Once an Injury Occurs When an employee is not able to return When an employee is released for light duty When an employee is released to full duty When an employee obtains legal representation Forms a. DWC-1 Notice of injury b. Accident investigation c. Physician’s Letter d. Sample Position Description e. Sample Light Duty Check List f. Sample Return to Work Job Offer Letter How Workers’ Compensation Premiums Are Calculated As an employer, safety has a large part of the success of your business. An unsafe workplace and workforce can equate to higher operational expenses, poor reputation, and poor employee morale which can all lead to being less competitive in the market place. Typically the bottom line is what is most evaluated. Exactly how much money is affected with safety? The easiest place to look is your workers’ compensation premium and understanding how it is calculated. Manual Premium: The first factor is in relation to the type of work you perform; the more dangerous the work the higher the rate. The manual rate is calculated on the classification of the workers you have and the payroll you apply in each classification. For example, a secretary is less likely to get hurt therefore the manual rate for that employee may be as low as $0.50 per $100 of payroll. A welder who works with high voltage electricity, flammable gases, and overhead hoists may have a rate as high as $12.50 per $100 in payroll. This aspect an employer has little control over because your business does what it does. Experience Modification Factor (Multiplier): Experience Modification is something directly involved with claims costs and frequency. The experience modification is a multiplier to your insurance premium based on the amount of injuries and claims costs you have incurred in the past. These are calculated over a 3-year moving average. It basically works like this: If your workplace has an average amount of claims and costs over the 3-year rated period, your multiplier will be 1.00. If you have less injuries or less severe injuries with regards to costs over that period you are considered better than average and less likely to have injuries, therefore your multiplier will be less than 1.00. If your workplace claims history is poor, your multiplier will be above 1.00. The following chart illustrates the premium calculation for $100,000 in manual premium. Employer Type Manual Premium Safe Average Unsafe A $100,000 $100,000 $100,000 Experience Multiplier *B 0.85 1.00 1.35 Actual Premium to pay =C $ 85,000 $100,000 $135,000 As seen in the example, the employer with more claims has an expense that is nearly two times that of the safe employer. This makes the safe employer much more competitive in pricing and profitable. In regards to reputation, injured employees are normally unhappy employees as their physical and financial well being are in jeopardy while injured. Frequent injuries may scare off good employees which may result in poorer work performance. Remember, your company is only as good as the people working for it. What Workers’ Compensation Insurance Pays The purpose of work comp insurance is to medically repair the injured worker and return the worker to full duty without having to go to civil court over the fault of the accident leading to the injury to determine the benefits or cost. There are three benefits paid for by the insurance company to an injured worker. 1. Medical Treatment: Workers compensation pays for 100% of the medical cost for the recovery of an employee until they reach maximum medical improvement and are released from the treating physicians. 2. Lost Wages/Indemnity: Most states provide a benefit of 2/3rds of the employee’s average weekly wage if they are unable to work. However, most states do not provide this benefit until the employees has missed 7 days of work and employees typically do not get paid for the first 7 missed days unless they miss 21. 3. Permanent Impairment Settlement: In the event the employee has a permanent disability as a result of the workplace accident, the employee will be provided with a settlement based on the severity of the permanent impairment. This payment is usually included as an indemnity payment as it reflects future wage earning losses. Litigation costs may also be incorporated as indemnity. The frequency of claims and the lack of control of the costs of these benefits will determine your experience modification and your businesses future insurance premiums. Remember, insurance has one rule, the more you use it (more claims, more cost of claims) the more it costs in the future (higher premiums). Back Aboard Approach to Cost Control The Back Aboard approach is an early intervention process that dissects the three types of benefit payments and implement processes to minimize the costs in each of these areas. Before looking at these benefits, it starts with early intervention. Early Reporting: When a workplace injury occurs the most important factor is to know about the event, the injury, and let Normandy Harbor know. There are many issues with a workplace accident that relate to cost containment that take effect in the first few hours after an injury. Early reporting can help verify the validity of the injury claim, assure the proper medical treatment, and expedite the return to work process. Claims should be reported to Normandy Harbor immediately, but no later than 24 hours after your knowledge of an injury. If the employee never goes to the doctor, the claim does not impact your insurance rating. Medical Treatment: As an employer, you pay for the through the insurance premiums for all of the medical treatment an injured worker receives as a result of work place injury. If you are ultimately paying for it, you should have your injured workers go to your doctor. It would be a difficult task for an employer to negotiate all possible medical treatment fees. For that reason, Normandy Harbor has contracted with a medical network that pre-negotiates rates that are a fraction of the costs of traditional medical treatment. Most of these medical facilities are walk-in clinics and urgent care facilities and will provide immediate care for far less than a hospital emergency room. Hospital Emergency Rooms should only be used if injuries are severe or the injury occurs after the operational hours of the normal medical clinic Loss Time: Employers pay employees when they are working. It is not the goal of employers to pay employees for staying home. Returning injured employees back to gainful employment and keeping them in their normal work habits is the key for quicker recovery, less life disruption, and litigation avoidance. The Back Aboard process is designed to obtain medical releases from physicians and assist employers in re-employing injured workers into valuable and gainful employment while they recover from their injury. The basis of this process is educating the physician in what the physical demands of the employee’s job are through the development and use of position descriptions. Employees receive loss time and indemnity benefits when they are not working. If they are working, there are no benefits paid. Litigation Avoidance: The main reason why an employee seeks the assistance of an attorney after a workers’ compensation injury is because the employee is afraid that they will lose their job because they were injured. This is according to a claimant attorney during the 1997 Workers Compensation Annual Conference. Why is this? First, the employee is hurt and may not be sure if they will ever be healthy enough to work. They realize that if they can’t work, their income is lost and their way of life is changed. Employees also fear that if they caused the accident, that their employer will fire them due to the injury. Secondly, once a claim happens, there are several people that the employee does not know, who get into their business. A claims adjuster, a doctor who is not their normal doctor, a nurse case manager all contact the employee. These people are required by law to provide information of the employee’s rights and responsibilities in the workers’ compensation process that can be very confusing, again pointing the employee toward legal representation for security. Legal representation is always paid by the insurance company. The Back Aboard process focuses on maintaining the close, preexisting relationship between the employee and employer focusing on the trust that each have in each other to work together through the injury with the goal of return to full employment. STEP BY STEP PROGRAM SET UP 1. Return-to-Work Policy Statement. The following policy should be implemented and enforced. The employees should be made aware of this policy upon hire and at least annually thereafter by memo or by training meeting. “It is the policy of this company to provide as safe as workplace as possible for its employees. Unfortunately, accidents and injuries do occur in the workplace. This can disrupt our operations and disrupt the lives and livelihood of the injured employees. To enable to provide for employees injured on the job, our company has implemented a light-duty return-to-work program to provide gainful employment to injured workers while they recover. We will make every effort possible to assist in providing employment opportunities in conjunction with your treating physician’s recommendations. Employees are requested to make their best efforts to provide as much information about their recovery status to us so that we work to getting you back to full employment and full wages.” 2. Identify Medical Providers. By contacting Normandy Harbor Insurance Company, a list of network medical providers can be sent to you to know which medical facilities to send your injured workers. It is recommended that once you select one or two primary urgent care facilities, that you contact them introducing your business and informing them that you have a return to work policy for workers compensation and that you would appreciate their cooperation in returning injured employee to light duty. Inviting the physician to tour your facility may also be a good idea so that he can observe what your employees are physically required to do in the job. That may help in his knowledge of the work tasks at your company. Remember urgent care facilities should take preference over hospital emergency rooms for minor injuries. 3. Workers Compensation Carrier Contact Information. Normandy Harbor Insurance Company is your workers’ compensation insurance carrier. Claims can be phoned in and faxed in using the following numbers. Phone: 1-877-404-6442 fax 1-407-352-5788. Claims adjusters are assigned to injured employees to pay bills and to monitor the medical treatment. Do not be afraid to call with questions. The claims adjuster’s interest is to resolve claims as quickly as possible and help the employee get back to full employment as soon as possible. 4. Develop Position Descriptions and Light Duty Checklists. Position descriptions are the key to the physician understanding what the job of an injured worker physically entails. Position descriptions should be developed for all positions in the workplace and kept of file. These descriptions should include the tools, work environments, and physical demands of the job. A light duty checklist should also be developed of work tasks in the facility that may not require much standing, bending, lifting, or climbing. These can be used to provide light duty work in other departments when an employee’s restrictions for his regular duties are too severe to allow for any valuable work. STEP BY STEP - ONCE AN ACCIDENT OCCURS 1. Assist the employee The most important thing initially is to get the employee medical treatment. When someone gets hurt, the first thing they react to is the pain and the most important thing on their mind is eliminating the pain. Proper medical treatment is necessary to ease this concern and start the recovery process. Hospitals should be avoided for minor injuries. Hospitals are designed for emergencies. Although the injured employee might consider his injury an emergency, the triage nurse may think otherwise. Hospital waits may exceed hours if the employee is not as severe as the most recent car wreck. Most clinics will provide care within minutes of arrival. Hospitals also charge extra fees. To determine proper treatment follow these steps: a. Determine the extent of the injury. Can the injured employee use a first aid kit to treat injury? – Direct to first aid. b. Can the employee walk and can he drive or have a supervisor drive him without worsening the injury. Send the injured worker to the designated point of entry medical facility and report claim to you carrier. If a drug-free workplace, ensure that the facility will test upon arrival. c. Is the employee unable to move or unconscious. – Call 911 NOTE: ALWAYS ASK THE EMPLOYEE IF THEY THINK THEY NEED TO SEE A DOCTOR. Assess the injury and direct to the proper medical facility listed below: For this facility the primary physician is: If after hours or emergency – 911 or Clinic name / Dr. Name Address City State Zip Phone number Hospital Name Address City State Zip Phone number While the injured work is en route to the physician, call the medical facility and let them know that you are sending the injured worker. Inform the medical provider that your company offers a return to work program and that you are faxing the physician the injured workers’ current position description to assist in his evaluation of the employee’s ability to return to work and a light duty checklist outlining other duties that you have available. 2. Report the Accident. A critical part of claims management is reporting the incident. Claims should be reported immediately. This will assign a claim number and provide for proper payment in the event of medical treatment. Call Normandy Harbor Insurance Company at 1-877-4046442 or fax the Notice of injury form to 1-407-352-5788. DO THIS THE SAME DAY OF THE ACCIDENT. If the employee refuses medical treatment or declines – report the claim as a “for information only claim” and get a claim number, perform the accident investigation. Check up with the employee every day for the next week to see if the injury needs medical attention, if so, start the medical treatment process. Conduct the accident investigation to determine factors the led to the accident. 3. Obtain Medical Status for Return to Work While the injured work is en route to the physician, call the medical facility and let them know that you are sending the injured worker. Inform the medical provider that your company offers a return to work program and that you are faxing the physician the injured workers’ current position description to assist in his evaluation of the employee’s ability to return to work and a light duty checklist outlining other duties that you have available. Company policy requires that employees return work-status form from the physician. The doctor will have a form that specifies the diagnosis and the ability of the employee to return to work. If an employee can drive himself to the doctor, more than likely he should be able to return that slip the same day. The sooner you know the injury status, the sooner you can prepare for the return to work process. Follow this procedure while the injured worker is en-route to the medical facility: a. Send a copy of the Physician’s Letter and the employee’s current position description. b. Ask the supervisor or the employee to return a work status note from the physician and the position description from the physician. c. Contact your carrier’s claims department with the return to work status and preliminary diagnosis. At 1-877-404-6442 If the employee can return to work that day, monitor progress – ask the employee at the end of the shift how he/she feels. STEP BY STEP – WHEN AN EMPLOYEE IS NOT ABLE TO RETURN TO WORK 1. Employer – Employee Communication: Communication is the key to keeping the employee interested in returning to work and letting him or her know that you, the employer, has their best interest at heart. In the event an injured worker is not able to return to work the same day or the day after the injury, follow the guideline below when contacting the injured worker. a. Call the employee the day after the accident. Ask about their health, what the doctor told them, how they were treated, and if they have any questions. Also inquire when their next physician’s visit is and place this on your calendar. b. Offer assistance. Ask if they need someone to pick up their prescription, have someone drop off their paycheck, or if they need you to call the workers’ compensation insurance company with any questions. The workers compensation company should have explained the employee’s rights and benefits. If they have additional questions, offer to answer or to get answers. c. If the employees will be out of work, call them at least once per week. Inquire when their next physician’s appointment is so that you can be prepared for change in the return to work status. d. Call them before and after each medical evaluation. Repeating steps a and b above. e. ALWAYS SAY THESE WORDS AT THE END OF THE CALL: “We hope you get to feeling better soon. We need you here at work and hope you can come back as soon as possible.” 2. Employer- Carrier Communication: After each contact with the employee, it is important to either call or e-mail the adjuster on any specific issues that may warrant concern or change the potential of the employee to return to work. This may include, a statement from the employee on any special medical treatment such as surgery that the doctor recommended, any statement regarding wage questions or missing indemnity checks, or any statements indicating that they are ready to return to work or have sought legal representation. If an employee has a long recovery, these communications should take place about every 2 weeks. 3. Employer- Physician Communication: Each physician’s appointment should include the faxing of the physician letter, current job description, and the light duty tasks list the day before the employee’s visit. This will keep the physician alert to the evaluation of the employee’s progress to return to work. STEP BY STEP – WHEN AN EMPLOYEE IS RELEASED FOR LIGHT DUTY When an employee is released with restrictions, the largest tasks fall on the employer. The important part is to obtain the medical restrictions and develop a new position description for the modified duty including the hours of work, date to report to work, wage to be paid and all of the tasks you want the employee to do. 1. Employer- Carrier Communication: Upon notification from the physician, employee or carrier that an employee has been released for light duty, contact the insurance company to receive the restrictions or documentation provided by the physician. From this develop a modified duty position description and send a copy to your carrier’s claims adjuster and inform the adjuster what hours, duties, and wages you are willing to pay for the light duty work and what date you plan on having that employee start that position. 2. Employer- Physician Communication: Upon completion of the modified duty job description, fax the description to the physician to ensure that he agrees with the accommodations to ensure that the work does not put the employee at additional risk of injury or inhibit the healing process. Follow up the fax with a phone call. 3. Employer- Employee Communication: When the position description is complete and approved by the physician, call the employee to let them know how excited and happy you are that you are able to have them back on the job. Let the employee know that they will receive a job offer and position description for the light duty work that will discuss their hours, wage rate, and report date as well as the tasks they are limited to do. Inform the employee of the supplemental benefits paid by insurance if the wages for the light duty work do not total 80% of the average weekly wage of their full duty position. End the call with “We are glad that you are getting better and can come back to work with us. We can’t wait to get you back to your normal job once you’re completely healthy. Look for our letter, and we’ll see you on the _______ at _____a.m.” Mail the modified position description and the Light Duty Job Offer letter to the employee 2 ways, 1 by regular first class mail, the second by Certified mail with a Return Receipt Requested. STEP BY STEP – WHEN AN EMPLOYEE IS RELEASED FOR FULL DUTY As an employer, the best news you can receive is that the employee has been released for full duty and is ready to return to work at his original job. 1. Employer- Carrier Communication: Upon notification from the physician, employee or carrier that an employee has been released for full duty, contact the insurance company to inform them of the planned start date for resuming full duty work. 2. Employer- Employee Communication: When you hear of the news, call the employee to let them know how excited and happy you are to have them back on the job. Let the employee know that they will receive a job offer and position description for their normal duty work and provide them with the return to work date and time. Also inform them that once they are back to full pay, they will no longer receive any loss wage pay benefits for any time after their full duty start date. End the call with “We are glad that you are better and that you can help us get things back to normal around here. We’ll see you on __________. Mail the full duty position description and the Full Duty Job Offer letter to the employee 2 ways, 1 by regular first class mail, the second by Certified mail with a Return Receipt Requested. STEP BY STEP – WHEN AN EMPLOYEE OBTAINS LEGAL REPRESENTATION When an injured worker obtains legal representation, the communication process changes significantly. The claimant attorney may or may not notify the carrier of the suit. 1. Employer- Carrier Communication: Upon notification from an employee or the claimant attorney, contact the claim adjuster immediately and forward any documentation sent to you from the claimant attorney. The adjuster will contact the attorney and may have also received the same information. The adjuster will be the primary contact between you and the claimant attorney. Communications of litigated cases should be maintained on a bi-monthly basis if there is little activity. 2. Employer- Employee Communication (employee not back to work): This relationship may be irrevocably broken when the employer is served or contacted by the claimant’s attorney. If the employee is not at work, maintain the normal process of communication as outlined in the previous sections until the employee discontinues participating in the conversation (normally at the advice of his attorney). In the event of the discontinuation of communications, rely on the adjuster for information from the claimant attorney. 3. Employer- Employee Communication (employee is back to work): This is the most difficult relationship to maintain as the employer is in essence being sued by a person they are providing for. If the employee is back to work on light or full duty release, treat the employee just as any other employee with one exception, do not speak as an owner or supervisor in any one-one communications. Always have a third person in any meeting with the employee if issues such as work performance, attendance, or disciplinary actions arise. Increase of supervision is often necessary for the protection of your business. 4. The Goals Never Change: One goal is to show the most good will. The other goal is to make the effort to employ the injured worker. The injured worker does not receive benefits if he refuses work that his physician states he is able to do and the employer offers him even if he is represented by legal counsel. STEP BY STEP – FORMS • • • • • • DWC-1 Notice of Injury Report Accident Investigation Report Sample Physician’s Letter Sample Return to Work Job Offer Sample Position Description Sample Light Duty Checklist ACCIDENT INVESTIGATIONS A. Fatalities The president and safety coordinator are notified immediately after a fatality has occurred. The safety coordinator will conduct a thorough investigation as to the circumstances surrounding the fatality. The safety coordinator must inform OSHA within 24 hours. B. Serious Accidents The safety coordinator receives copies of the supervisor’s report of accident when the accident occurs. The foreman will be responsible of making the safety coordinator aware of the accident. The foreman and safety coordinator will investigate the accident within 24 hours, if possible. Also, the employee will be present to discuss what happened, or at a later date depending on the gravity of the injury. The purpose of the investigation will include the following: 1. The source of the accident; what actually inflicted the injury or damage. 2. Type of accident or manner in which the person was injured. 3. Unsafe condition of equipment. 4. Unsafe act or practice of the person. 5. Personal factor or reason for the person’s unsafe act or practice. 6. Action required to prevent reoccurrence. C. Minor Accidents 1. Accidents of this type are investigated directly by the immediate supervisor. Supervisors should pay close attention so that the injury/accident does not become a major accident. Non-Industrial Illness 1. If an employee suffers from a non-industrial illness, supervisors will advise the employee if he wishes to go home or to the hospital, should the employee complain of discomfort. D. SUPERVISOR'S ACCIDENT INVESTIGATION REPORT Employee Name Date of Accident Location of Accident Time of Accident Occupation of Employee Injury Witness Reviewed by management Employee’s description of accident. What acts, failures to act, and/or conditions contributed most directly to this accident? What are the reasons for the existence of these acts and/or conditions? What is the plan of action to prevent recurrence? Supervisor's comments Investigated by Date Reviewed by Date Date Employer Address City, State, Zip TO: Dr. Treating Physician FR: Employer contact RE: Return to work policy This letter is to inform you that the EMPLOYER NAME has a return to work program for employees who have been injured on the job and are receiving treatment from you. EMPLOYER NAME employees are a valuable asset to our company. We depend on them to keep our operations going and keep us profitable. In that, we at EMPLOYER NAME are committed in returning injured employees back to work so that our operations and the employees earning capability are maintained. We care deeply for our employees and see each injury as a personal loss as well as a business loss. We wish for employees to return to work as healthy as before they left. We are also concerned for their personal financial situations as injured employees usually see a decrease of earning potential when not able to come to work. Attached is the employee’s current position description. This outlines the employee’s job functions and the physical demands of the job. Please review the description and identify which functions the employee is capable of performing at this time and what accommodations may be necessary for this to be maintained. Please fax the modified position description back to our office at (___)___-_____. In the event that the employee is not able to perform any functions of his current position, we do have employment needs in other departments. We would like to provide the position descriptions of available work so that our employees maintain their earning capability. We appreciate you participation and assistance in our mutual goal of returning our injured employee back to health and original work position. Sincerely, EMPLOYER CONTACT JOB TITLE DATE OF LETTER Company Name Company Address City, State Zip Injured Employee Name Address City, State Zip Dear Injured Employee Name, As an employer who is interested in the well being of our employees, we are committed to providing light duty work for our employees to provide them the opportunity to continue receiving wages while healing from workplace injuries. Our employees are valuable to our organization and your absence is a severe interruption to our normal operations. To this end we are pleased to offer you the following position beginning on Date of Return to Work. Job title: Job Description: Rate of Pay: $X.XX per hour Report Hours: Days of week, __:__ am - __:__ pm Attached is the position description that has been approved by your treating physician with the accommodations and limitations of the work duties. We will ensure that to protect you from reinjury, we will only allow you to perform the work as outlined until the physician determines that you are healthy enough to return to full duty. Any reduction in hours and wage rates for this position will be compensated by the workers compensation insurance carrier according to state law. If you have any questions, please call me at ___-___-_____. We look forward to having you back aboard on DATE OF RETURN TO WORK. Sincerely, Manager Name Title SAMPLE COMPANY NAME, INC. POSITION DESCRIPTION Title: Cashier Department: ______ Pay Rate: $7.50 – $8.00 per hour Supervisor: Shift: Receiving Manager 7:00 am - 3:00 pm Skill/Education/Experience Requirements: At least 16 years old. Completed at least 8th Grade. Must be able to read and perform basic addition, subtraction, and multiplication. Must be able to verbally communicate with customers. Must be able to handle and count money. Tasks Performed: • Employee is responsible receiving customer’s orders for food. • Employee will use a computerized cash register to input orders to the cook line. • Employee will receive payment from the customers for the items purchased. • Employee is responsible for assembling the customer’s order from the food warmers, place it in the proper bags and hand the items to the customer over the counter. • The employee is also responsible for periodically cleaning up the dining area. This includes vacuuming carpets, sweeping floors with a broom and dustpan, and placing trash into the provided trash receptacles. Equipment Used: Cash Register, broom, and vacuum cleaner. Physical Requirement: Employee must be able to Walk without assistance Stand up to 8 hours per day Walk in lengths up to 20 feet at a time Lift up to 4-5 lb every 2-5 minutes. Push and pull a vacuum cleaner Infrequent bending and stooping. This position description was reviewed with me prior to my employment in this position and I hereby certify that I am physically able to perform this job with 1. No accommodations 2. The following accommodations: _____________________________________________________________________________________ ___________________________________________________________ _______________________ _____________________ employee signature supervisor signature MODIFIED DUTY CHECKLIST – Give to Employee to take to Medical Provider Please check which of the following assignments can be performed while on modified duty: OFFICE ______ ______ ______ ______ ______ ______ ______ Answer Phones Filing Mail Delivery General Paperwork Data Entry Copying Faxing LAUNDRY ______ ______ ______ ______ ______ ______ ______ NURSING ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ RESIDENT CARE ______ ______ ______ ______ ______ ______ Dietary ______ ______ ______ ______ ______ ______ ______ ______ ENVIRONMENTAL SERVICES Charting Phone Calls Vital Signs Passing Meds Passing Meds Pushing Med Cart Ambulating Residents Making Beds Feeding Residents Passing water Cleaning Wheelchair Dressing Residents Bathing Residents Oral Care Shaving Organize Closets and bed stands Set Up Food Trays Deliver Food Trays Set Tables Clean Tables Load Dishwasher Stock Food Shelves Clean Pots and Pans Mop Floor Washing Linens Folding Linen Stocking Linen Carts Sorting soiled Linen Marking Clothing Mending Clothing Deliver Residents Clothing Dusting Sweeping Mopping Floors Cleaning Windows Painting ACTIVITIES Read to Residents Call Bingo Numbers Room to Room Visits Nail Care Supervise Smokers Play Music/Show Movie GENERAL ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ Lift Up to 10 Lbs Lift Up to 20 Lbs Lift Up to 30 Lbs List Up to 50 Lbs Walk Sit Push Bend Restricted Use of ____ Arm Restricted Use of ____ Leg Other__________________ ADDITIONAL COMMENTS:_____________________________________________________ ____________________________________________________________________________ PATIENT NAME:_____________________________________________________________ DR. SIGNATURE:____________________________ DATE:____/____/______
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